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Singapore Case Study on Ubiquitous Network Societies

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Singapore Case Study on Ubiquitous Network Societies INTERNATIONAL TELECOMMUNICATION UNION ITU WORKSHOP ON Document: UNS/07 April 2005 UBIQUITOUS NETWORK SOCIETIES Original: English ITU NEW INITIATIVES PROGRAMME — 6-8 APRIL 2005 UBIQUITOUS NETWORK SOCIETIES: THE CASE OF THE REPUBLIC OF SINGAPORE © ITU March 2005 ACKNOWLEDGEMENTS This case study has been prepared by Eric Lie <[email protected]> of the International Telecommunication Union (ITU). Ubiquitous Network Societies: The Case of the Republic of Singapore is part of a series of case studies produced under the New Initiatives programme of the Office of the Secretary General of the ITU. The ubiquitous network societies case studies programme is managed by Lara Srivastava <[email protected]>, under the direction of Tim Kelly <[email protected]>. Other country case studies on Ubiquitous Network Societies (Italy, Japan and Korea), as well as three background papers can be found at http://www.itu.int/ubiquitous. The author would like to express his sincere appreciation to the Infocomm Development Authority (IDA) of Singapore for supporting this study, and wishes particularly to thank Mr. Ronald Tan and Ms. Geraldine Lim for their invaluable assistance, as well as everyone in the public and private sectors alike that gave their time. Without their support this report could not have been prepared. The opinions expressed in this study are those of the author and do not necessarily reflect the views of the International Telecommunication Union, its membership, or the Singapore Government. TABLE OF CONTENTS 1 INTRODUCTION ................................................................................................................................... 3 1.1 SCOPE AND OUTLINE OF THE REPORT ................................................................................................ 3 1.2 COUNTRY BACKGROUND ................................................................................................................... 3 1.2.1 Geography and demographics................................................................................................... 3 1.2.2 Human development .................................................................................................................. 4 1.2.3 Political economy ...................................................................................................................... 4 1.3 ICT MARKET OVERVIEW.................................................................................................................... 4 1.3.1 Basic indicators ......................................................................................................................... 4 1.3.2 Market structure ........................................................................................................................ 4 2 ICT POLICY AND STRATEGY........................................................................................................... 5 2.1 SECTOR REFORM HISTORY ................................................................................................................. 5 2.2 LEGISLATION AND REGULATION........................................................................................................ 6 2.3 NATIONAL STRATEGIES ..................................................................................................................... 7 2.4 INFOCOMM TECHNOLOGY ROADMAP (ITR)...................................................................................... 9 2.5 “WIRED WITH WIRELESS” PROGRAMME ........................................................................................... 9 3 BUILDING BLOCKS OF A UBIQUITOUS NETWORK ................................................................ 11 3.1 FIXED-LINE BROADBAND................................................................................................................. 11 3.2 WIRELESS BROADBAND ................................................................................................................... 12 3.2.1 Wireless broadband access (WBA).......................................................................................... 12 3.2.2 Wireless Local Area Networks (WLAN) .................................................................................. 12 3.3 MOBILE............................................................................................................................................ 14 3.3.1 Mobile data and Internet access.............................................................................................. 15 3.3.2 Third-generation (3G) mobile ................................................................................................. 17 3.3.3 Mobile content......................................................................................................................... 18 4 TOWARDS A UBIQUITOUS NETWORK SOCIETY..................................................................... 21 4.1 THE NEXT GENERATION I-HUB ....................................................................................................... 21 4.2 DEVELOPING THE RFID VALUE CHAIN............................................................................................ 22 4.2.1 Spectrum policy ....................................................................................................................... 23 4.2.2 Research and development (R&D) .......................................................................................... 23 4.2.3 Skills and training.................................................................................................................... 24 4.3 APPLICATIONS AND SERVICES FOR A UBIQUITOUS NETWORK ENVIRONMENT ................................ 24 4.3.1 Broadband-based applications................................................................................................ 24 4.3.2 Mobile-based applications ...................................................................................................... 28 4.3.3 RFID-based applications......................................................................................................... 31 4.4 POLICY CHALLENGES....................................................................................................................... 35 4.4.1 Spectrum management............................................................................................................. 35 4.4.2 Network security...................................................................................................................... 35 5 SOCIAL ASPECTS OF SINGAPORE’S UBIQUITOUS NETWORK SOCIETY ........................ 37 5.1 NEW AVENUES FOR INTERACTION ................................................................................................... 37 5.2 USER CONCERNS .............................................................................................................................. 38 5.2.1 Privacy and personal data protection ..................................................................................... 38 5.2.2 Anti-social and criminal behaviour......................................................................................... 39 6 CONCLUSION...................................................................................................................................... 39 I List of Boxes Box 2.1: National strategies .............................................................................................................................. 8 Box 2.2: Highlights from Infocomm Technology Roadmap 5 (ITR5).............................................................. 9 Box 3.1: Wi-Fi roaming services in Singapore public libraries ...................................................................... 13 Box 3.2: Beauty on call ................................................................................................................................... 19 Box 4.1: Building a SupraHub Network Architecture..................................................................................... 22 Box 4.2: Connecting the Tan family home...................................................................................................... 26 Box 4.3: Mobile data in distribution services.................................................................................................. 27 Box 4.4: A tour guide in your pocket .............................................................................................................. 29 Box 4.5: Preventing construction site failures through M2M ......................................................................... 30 Box 4.6: Pay as you use................................................................................................................................... 31 Box 4.7: Contactless cards .............................................................................................................................. 32 Box 4.8: Speeding Up Library Services .......................................................................................................... 33 Box 5.1: Mobile use in Hospitals .................................................................................................................... 37 Box 5.2: Make new friends with Bluetooth..................................................................................................... 38 Box 5.3: Are you being watched? ................................................................................................................... 39 List
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