Crystal Signatures Inc. PURPOSE Innovation, Connection, Content

An Interview with Corey Anthony, Senior Vice President and Chief Diversity and Development Offi cer, AT&T Services, Inc.

EDITORS’ NOTE Corey Anthony entertainment company that creates partnerships across the enterprise, including was appointed to his current posi- and distributes premium and popular our work as it relates to racial and social justice tion in May 2017. He previously content to global audiences through initiatives. Before that, I spent more than two led the Emerging Services and its consumer brands, including: HBO, decades in a number of areas and functions, Operations Transformation organi- HBO Max, Warner Bros., TNT, TBS, from wireless and network operations to cus- zation, where he oversaw the com- truTV, CNN, DC Entertainment, New tomer service and fi nance. I bring those experi- pany’s global transformation to Line, , ences along with my passion for diversity and IP voice, security and cloud ser- and . AT&T inclusion (D&I) and my passion for developing vices. In addition, he led opera- Communications provides more than others to my current position. tions, planning and support for 100 million U.S. consumers with enter- How do you de ne the AT&T culture? Technology Operations’ field and tainment and communications expe- Central to our culture are a number of cor- center functions. Anthony joined riences across TV, mobile and porate core values, and we base all of the work Southwestern Bell in 1995 as a Corey Anthony broadband. Additionally, it serves we do – innovation, connection, content – on manager in the Special Services high-speed, highly secure connectivity these eight values. Our culture is meant to inspire Center in Wichita, . Throughout his and smart solutions to nearly 3 million business our team to do incredible things - we have high career, he has held leadership roles across AT&T customers. AT&T Latin America provides pay-TV standards so we can deliver big results. How in its Wireless, Marketing, Finance, Network services across 10 countries and territories in we all do our work and what stimulates our Operations, Human Resources, and Global Latin America and the Caribbean and wireless thinking and approach – our culture – cannot Customer Service organizations. Anthony gives services to consumers and businesses in Mexico, be disconnected from our success. As the per- back to his community by serving on the boards where it is the fastest-growing wireless provider. son who owns D&I, I have responsibility for of directors for Junior Achievement and provides marketers with innovative and how our values lead up to our company culture. CASA. He is a passionate advocate for diversity relevant advertising solutions for consum- That means providing a space where everyone and inclusion and co-founded a chapter of ers around premium video content and digital is respected and valued for who they are and AT&T’s African American employee resource advertising through its platform. their contributions to the business. I take this As America Soars into group, The NETwork, and serves on the board seriously and consider it a privilege. As America Soars into for Asian Pacifi c Islanders for Professional and Will you provide an overview of your role How has AT&T adapted its business to Recovery... Honor Those Community Advancement, OASIS and the com- and key areas of focus? address the challenges caused by the pan- Recovery... Honor Those pany’s millennial group, oxyGEN. Anthony As AT&T’s Chief Diversity and Development demic and how proud are you to see the Who Helped Get Us Here earned his BBA degree with a double major in Offi cer, I oversee our talent development pro- strength and resilience of AT&T’s work- Who Helped Get Us Here fi nance and accounting from A&M. grams that aim to create a pipeline for future force during this unprecedented time? leaders within the company. From corporate to At the start of the pandemic, AT&T saw a COMPANY BRIEF AT&T (att.com) is a diver- retail and technicians, my team works to foster need to address connectivity issues that were sified, global leader in , development through leadership development driving the homework gap for the 17 million media and entertainment, and technology. It programs, talent identifi cation, and all learn- children who are unable to take part in learning executes in the market under four operating ing under the AT&T University brand. I also due to lack of Internet connection or devices. units. WarnerMedia is a leading media and leverage AT&T’s D&I strategies, programs and In 2020, we committed $30 million to support

“As a global company, we have to embrace the diversity of the communities www.crystalsignatures.com A Portion of the Proceeds will go to we serve. This includes their perspectives, needs, values and more.” A Portionthe National of the First Proceeds Response will Fund go to the National First Response Fund

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Untitled-7 2 6/11/2020 1:50:11 PM Untitled-6Untitled-10Untitled-7 2 2 6/11/20203/3/2021 5:28:491:50:112:23:22 PM “Our culture is meant to inspire our team to do incredible things - we have high standards so we can deliver big results. How we all do our work and what stimulates our thinking and approach – our culture – cannot be disconnected from our success.”

COVID-19 related issues impacting the commu- more. We must remain progressive and aggres- goals. This work is critical to our success – it’s nities where we live and work, including a sive in building a company that accurately good for communities, it’s good for employees, $10 million Distance Learning and Family reflects them. “Make a difference” is one of and it’s good for business. Connections Fund, and an additional $10 mil- AT&T’s values and we keep it close. Business Community engagement gives poten- lion to support at-risk students by providing doesn’t operate in a vacuum, and when we have tial employees a peek at what AT&T and our Wi-Fi hotspots and free AT&T Internet service, the right voices in the room where decisions are employees consider valuable – where are we working with nonprofi ts like Connected Nation, made, we achieve stronger results. giving our time and resources, as a collective. In to bridge the homework gap. What do you see as the role that diver- 2019, AT&T employees volunteered 1.5 million We also announced the investment of an sity and inclusion plays in driving innova- hours globally and gave $31 million to 30,000 additional $10 million to create economic oppor- tion and growth for AT&T? nonprofi ts. You can’t mandate that - that comes tunities and foster upward mobility for Black and At AT&T, diversity and inclusion are both a from the heart. underserved communities who face social inequi- business and moral imperative. We know that if On the environment side, we’ve set a goal ties and higher unemployment, all of which were we all think and act the same, nothing changes. to be carbon neutral across our global opera- exacerbated by the COVID-19 pandemic. We have no advancement, no inspiration. By tions by 2035. From device recycling to alter- In addition, we’re building FirstNet, the actively bringing together diverse views, back- native energy solutions, we are developing the nationwide network that enables fi rst respond- grounds, cultures and talents, we foster an inclu- tools and knowledge to make changes in small ers and public safety offi cials to stay connected sive environment where employees are valued, and large ways. in times of crisis. respected, and empowered to bring their ideas What advice do you offer to young Lastly, I’m especially proud of the ways our and help drive innovation every day. New ideas people beginning their careers during this employees have stepped up for each other, our consistently arise, and we can try and fail and challenging and uncertain time? customers and the communities we serve, pri- pivot as many times as needed because we have First, congratulations to those who are marily through AT&T Believes, a local volunteer no fear that failure equals wrong or termination. graduating at such a difficult time. I admire model we developed in our communities across Instead, it’s a lesson learned. D&I practices and the resiliency of those entering the workforce, 38 cities, four European countries and one in policies have to stand up to this way of think- who see the landscape and nonetheless come Asia, to ensure that our support is tailored to the ing, and luckily, that’s exactly what I and my into the workplace ready to make a difference. needs of the communities we serve. Allowing team at AT&T get to do on a daily basis. Don’t lose that verve and excitement. Take those who live and work in each community to How important is it for AT&T to be time for your physical and mental health and help shape how we show up brings even more committed to corporate responsibility and create a sustainable lifestyle that allows for depth and dimension to our impact. community engagement in order to con- both productivity and rest. Continue to be curi- How critical is it for AT&T to build a tinue to attract and retain top talent? ous about your industry – read and meet new diverse and inclusive workforce in order to A well-functioning society is fundamental people through networking and setting up bring diverse perspectives and experiences to our business. At AT&T, our CSR commitments get-to-know you phone calls. Lastly, challenge to the table when making business decisions? refl ect our stakeholders’ social and environmen- yourself. Now more than ever, remember to As a global company, we have to embrace tal values. In fact, younger generations, particu- break out of your echo chambers and real- the diversity of the communities we serve. This larly Millennials, are twice as likely to invest in ize differences are not a barrier, but instead a includes their perspectives, needs, values and companies targeting social and environmental bridge to common ground.•

“At AT&T, our CSR commitments refl ect our stakeholders’ social and environmental values.”

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