Annual Report 2000 Broadband

ntl.com annual report 2000 annual report 2000 broadband ntl Incorporated ntl United Kingdom ntl Europe 110 East 59th Street and Ireland 22, Quai Gallieni New York Bartley Wood 92150 Suresnes Cedex NY 10022 Business Park France USA Hook, Hampshire RG27 9UP T +33 (0) 141 44 6000 T +1 212 906 8440 F +33 (0) 141 44 6098 F +1 212 752 1157 T +44 (0) 1256 752000 F +44 (0) 1256 752100 What is broadband? And who is NTL? Imagine your internet at home is always on. Imagine it working hundreds of times faster than it does now. And imagine being able to use the phone and watch a film at the same time as you’re surfing the internet. That’s broadband. Like water or electricity or gas, centre, with notes stuck to the broadband networking will be in every fridge door replaced by video Now imagine an office where you can phone, send e-mails, transfer home, every office, every building and messages, e-mail and online at the corner of every street, as well calendars. A teenager’s bedroom vast amounts of data, run e-commerce and have videoconferencing as in the airwaves to support vast may still have its games console, all through one simple connection. numbers of mobile devices. but instead of playing in isolation young people will play over the The network that links together our network, against others who share many computers, and the services their obsession. Add a video camera That’s broadband. that are available over that network, and you can discuss tactics with your are already central to many friends, or send video e-mails to businesses. In fact, the network your Gran on her birthday between If you like, think of it as a big fat pipe coming into your home or is so important that nobody thinks games. And in the living room the that the world economy can screen in the corner can provide office, capable of carrying huge amounts of different information continue to grow, or even remain pure entertainment, whether you stable, without full participation want to relax in front of a soap, take at once, backwards and forwards, at a speed unknown until now. by all nations, all companies and – part in the latest quizzes or even eventually – all people. have a part in your own interactive onscreen drama: it will be your That’s broadband and that’s why it’s revolutionising the way That participation will go far beyond choice. what we see today. People will use we live and work. the network in ways which will Looking at a screen will never be as stretch our imagination and challenge good as looking into someone’s face, our ideas of how the world works. and a bedtime story always sounds It will happen in the office, of course, better if you’re in the same room where videoconferencing will cut instead of talking on the phone. travel costs and business systems Whether you’re playing with your will be spread across offices and children or attending a high level even continents. But the impact on meeting, there are times you just our lives will go far beyond changes have to be present. But there are in the workplace. many other times when you can Contents work as effectively via e-mail, a • ifc What is broadband? • 42 Financial review Universal, permanent and affordable mobile internet connection, or • 01 Delivering broadband • 46 Selected financial data access to the network can give us even online chat. Once you have the • 02 NTL group at a glance • 47 Management’s discussion back our freedom to choose how network, always on and always fast • 04 Letter to shareholders – • 55 Consolidated balance sheets we organise our lives and our living enough, then being there becomes our move to centre stage • 56 Consolidated statements of operations spaces. Instead of having to put up a choice, not an obligation. • 06 Frequently asked questions – • 57 Consolidated statement of cash flows with large, out of town supermarkets, your questions answered • 58 Consolidated statements of built because economies of scale NTL’s network and the services • 08 ntl: our markets, an overview shareholders’ equity demand them, we can use the available over it will let us rediscover • 14 ntl: United Kingdom and Ireland – delivering • 60 Notes to consolidated financial economies of the network to order the good things that we seem to • 16 ntl: home statements most of our groceries online. Then have lost in the drive to higher • 22 ntl: business • 76 Report of Independent Auditors smaller shops, providing personal productivity and greater efficiency – • 28 ntl: broadcast • 77 Corporate information service, specialist items and the fresh things like local shops, evenings • 34 ntl: networks • 78 Directors and officers food that cannot be bought from a playing games with the family and • 36 ntl: content • 79 How to find us screen, can move back into our High jobs that allow us flexibility over • 38 ntl: Europe – developing • 80 Coming soon Streets, revitalising town centres. where and when we work. Because the network is not about technology: Design Addison Corporate Marketing Photography Michael Heffernan, Ben Jennings In the home, the kitchen may it is about people, and helping us Printed Westerham Press become a real communications all live the lives we want. 01 NTL annual report 2000 •Delivering broadband www.ntl.com And broadband is at the heart of our operations. It’s why we can genuinely claim to be The Complete Communications Company. Because whatever method of communication exists now and whatever is hovering on the horizon, we can deliver it anywhere through our broadband cable network. It brings you the emergency services. It brings you business systems. It brings you home services. It comes through wired or wireless networks, to your choice of device. It brings you freedom. That’s broadband. delivering broadband So who are we? We are people who can see the potential of broadband and are setting out to make it the reality it is today and will be tomorrow. Like any company, our focus is on understanding and delivering what our customers want and need. Unlike many companies, we believe it’s possible to combine a sense of fun and excitement about what we’re doing, with a high standard of service and ethics. We recognise that a company such as ours has a wider responsibility to the communities we serve. With that in mind, we’re determined to make a real and positive difference, not just from what we do, but more importantly, from the way we do it. Over the next few pages, you’ll find a full description of all our activities and meet some of the people responsible. Any company is only as good as the people who run it and the people who run NTL represent, in our view, the best from the new wave of media convergence. That, too, is broadband. 02 NTL annual report 2000 •Group at a glance www.ntl.com group at a glance We operate in all of Europe’s major financial centres – Paris, Frankfurt and Zurich – as well as in Ireland, Europe’s fastest-growing economy, and Sweden, Europe’s most advanced broadband market. We have customers throughout the United Kingdom – in major cities such as London, Manchester, Glasgow, Belfast, Cardiff, Leeds, Nottingham, Southampton, Oxford and Cambridge. 20millionhomes We want to make it easy for people to communicate companies. Our Broadcast division, ntl: broadcast, wherever they are, whenever they want – through provides transmission services for ITV channels a PC, TV, mobile phone or any of the range of new and most of the independent radio stations in the devices now becoming available for users in United Kingdom, and has transmission networks business, at home and on the move. in Australia. ntl: Europe manages our interests in other European countries. What we do In the United Kingdom and Ireland our Consumer Customers first division – ntl: home, as we call it – offers television, Understanding and serving customers is telephone, and internet services to people at what we’re about. We’re successful at winning home. Our Business Telecoms division – and keeping customers because they’re our ntl: business – provides communications first priority in all we do. Having signed up solutions, including telecoms and corporate over 250,000 new customers during the year networks, to organisations from national names in the United Kingdom and Ireland alone, we to home offices, and delivers wholesale (carrier) ended the year with more than 8.5 million services to other telecoms operators and internet customers in homes and businesses Our products and services at a glance Telephone High-speed internet Digital and Carrier Managed services analogue radio and services TV transmission Digital TV Dial-up internet Satellite services Data transport Internet and end-to-end services applications media solutions Towers, sites and Secure data Private mobile Analogue TV Interactive services wireless solutions networking radio 03 NTL annual report 2000 •Group at a glance www.ntl.com Franchise homes gross total On-net residential customers gross total 96 1,000,000 96 168,200 97 2,090,000 97 321,300 98 5,182,000 98 1,172,300 99 6,301,000 99 1,845,500 00 20,300,000 00 6,900,000 8.5millioncustomers across all of our affiliated companies in the of our on-net customers connecting to NTL directly United Kingdom, Ireland and mainland Europe. through our ntlworld service with unmetered access. We’re now the third largest internet Our associates service provider (ISP) in the United Kingdom.

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