From Strategy to Architecture to Application to Implementation
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From Strategy to Architecture to Application to Implementation Capgemini, Renate Radon Vice President, SAP Global Alliance Executive October, 2007 CE v6.3 AGENDA • Globalization and market transparency are enforcing a major change • How are we at Capgemini facilitating this change? • Our collaboration with SAP is based on the commitment to create value for our clients • Successful reference clients CE v6.3 SAP Global Alliance © Copyright Capgemini 2007 All Rights Reserved 2 Globalization and market transparency are enforcing a change Globalisation Changing new Technology People’s attitude towards technology drive an uncertain future “We are aware that the external world is changing. We need innovation to change our own game because doing more of the same better is not enough. But how do we define a requirement, how do we build a business case, how do we manage the actual change when we lack adequate understanding of the technology possibilities that can be used to provide us with the game changing innovation we are seeking? RAIN is the answer, allowing us to work out the details of the issues that must be addressed into a structured business requirement and business case. From these we can access and choose the ethnology for our pilot to get us started into the future” Andy Mulholland CTO Capgemini CE v6.3 SAP Global Alliance © Copyright Capgemini 2007 All Rights Reserved 3 Web2.0 & service-orientation will provide a new sense of freedom for companies Results from Sapphire 2007 pulse surveys • 30% of the respondents view globalization as a major challenge Globalization • Web 2.0 will have a major impact on increased collaboration among employees, suppliers and customers • 23% of the respondents perceive changing client demands as a Customer Demands major challenge • SOA will facilitate a better and mutually beneficial relationships between company and customer • 23% of the respondents perceive innovation as a major challenge Innovation • People-centric Web 2.0-solutions combined with process-supportive, flexible SOA will act as business drivers • SOA-adoption will result in increased business flexibility Web2.0Web2.0 && SOASOA togethertogether isis atat thethe heartheart ofof customercustomer cocommunicationsmmunications and and transactions,transactions, andand earlyearly adoptersareadoptersare likel likelyy toto reapreap thethe benefits.benefits. CE v6.3 SAP Global Alliance © Copyright Capgemini 2007 All Rights Reserved 4 AGENDA • Globalization and market transparency are enforcing a major change • How are we at Capgemini facilitating this change? • Our collaboration with SAP is based on the commitment to create value for our clients • Successful reference clients CE v6.3 SAP Global Alliance © Copyright Capgemini 2007 All Rights Reserved 5 The Diamond Model – The Next View of Architecture • “Process Design/ Innovation: New “Front Office” People, using content – Change how you do business Communication & – Collaboration, Self Service, Process “Extension” Collaboration – “Mashups” • Solution Deployment and User Types: – Who interacts with your organization? WebWeb 2.02.0 && – How they interact with you and with each other? SOASOA asas aa mechanismmechanism toto interactinteract ExistinExistingg appapplicationslications asas wellwell asas newnew stylestyle People and Services ServicesServices areare allall People and Services exposed through InInteractionsteractions exposed through aa commoncommon setset ooff OpenOpen StandardsStandards conneconnectingcting standstandardsards ththatat areare organizationsorganizations togethertogether basedbased onon bothboth industrindustry/sectory/sector businessbusiness standardsstandards BookBook toto BillBill asas wellwell asas actualactual oror dede DataData CentricCentric factofacto TechnologyTechnology TransactionsTransactions StandStandardsards SOASOA asas aa mechanismmechanism toto transacttransact • Data Synchronization/Harmonization – Master Data Management –Analytics Standards and SOA are • Architecture Integration and Simplification the “glue” an “enablers” for – Enterprise Architecture – Infrastructure the new business – Retrofit of customizations and legacy solutions Existing “Back Office” paradigm CE v6.3 SAP Global Alliance PEBBLE.PPT © Copyright Capgemini 2007 All Rights Reserved 6 Governance and Management of the ‘diamond’ by the ‘crown’ Personalize An Individual’s use of the capabilities of Web 2.0 Differentiate A Business Manager’s Customizable Solution Organize The use of SOA to achieve cohesive executions Comply The Enterprise Transactions and Data; ERP and Legacy Applications Who Needs What? And Why? CE v6.3 SAP Global Alliance PEBBLE.PPT © Copyright Capgemini 2007 All Rights Reserved 7 So what is my path forward? – SAP Future State Business Enablement plan Your long-term Business Enablement and transformation Roadmap will encompass initiatives across multiple dimensions Enable new business “Mashups” models SOA + Web2.0 Collaboration Self Service Current State Competitive Advantage Competitive SAP Upgrade Functional Expansions - R/3 to ECC (e.g. New GL, CRM, SCM) - Component Upgrades Controls and Infrastructure Optimization/Upgrade Compliance Customization/Bolt-on Retrofit Performance Standardize Management Legacy Decommissioning the core Cost Containment SAP Hosting BPO Remove Roadblocks Application Hosting Technology Focus Business Service Focus CE v6.3 SAP Global Alliance © Copyright Capgemini 2007 All Rights Reserved 8 How is Capgemini facilitating the change? Client’s challenges Capgemini’s responses How do you differentiate • Showing the new innovations without jeopardizing your • Showing Best Practice current business? What role does IT play? • Making IT tangible for the business (How credible is IT for the • Adding Value to the Business in tangible scenario’s business)? • Showing the potential of IT What role does IT expect to play in 5 years? • Defining client specific scenarios Do you know how • Bringing knowledge and experience from a broad ecosystem competitors and other • Bringing a community of innovation partners industries are using IT? Do you have a bridge • Supporting CIO’s step from comply to organize between Transaction and Interaction? CE v6.3 SAP Global Alliance © Copyright Capgemini 2007 All Rights Reserved 9 AGENDA • Globalization and market transparency are enforcing a major change • How are we at Capgemini facilitating this change? • Our collaboration with SAP is based on the commitment to create value for our clients • Successful reference clients CE v6.3 SAP Global Alliance © Copyright Capgemini 2007 All Rights Reserved 10 Capgemini and SAP are executing joint growth initiatives to facilitate innovation in our large joint client base Growth SAP View Capgemini View Value Proposition Initiative MOVE Secure long-term investment of Prepare clients for innovation through Upgrade to latest-edge technology to SOA- installed base through upgrades to an E-SOA platform releases enabled SOA-enabled releases releases Joint E-SOA Applying E-SOA in the existing client Help clients to differentiate through Sustainable client-specific innovation reference base and increase marketshare innovation roadmap program through business innovation powered by E-SOA Leverage the vertical business process Develop differentiating Intellectual Help clients to differentiate and to platform through collaboration with Properties in dedicated industries: exceed industry benchmarks thought leading partners Focus on • Utilizing Capgemini’s thought dedicated leadership by building best practises with SAP Verticals • Leverage Capgemini’s deep industry expertise to build, implement and manage specific vertical solutions • Develop composite applications which help our clients to secure competitive advantage CE v6.3 SAP Global Alliance © Copyright Capgemini 2007 All Rights Reserved 11 Capgemini’s and SAP’s joint initiatives are aiming to meet industry specific market needs and trends Industry CP Utilities Public Retail Verticals MDM/GDS E’Tailer Public Security TRM Retail template Capgemini’s • Capgemini is the • Capgemini is the #1 IT • Capgemini is one of the • The HMRC project puts • 2006 gthe two globally market thought leader in global service provider in European key players in Capgemini into a largest SAP position data synchronization Western Europe in the the area of Security leadership position implementation projects (GDS) between utilities area (Gartner Agencies within TRM have been done by consumer product August 2007) Capgemini companies and retailers Market needs • Efficient connection • Deregulation forces • Globalization and • Tax Agencies have to • Professional Loyalty between CP and retailer energy retail companies terrorist threats are provide citizen-focused Management and companies to to cost efficiency and forcing Public Security services whilst at the reliable Point of Sales synchronize SCM process optimization Agencies to become same time driving cost data are the key areas (Planning) perceived as more flexible and agile efficiencies where retailers can key differentiator for differentiate from both industries competition Joint • Key industry clients are • Joint solution • Joint references proof • Exporting HMRC’s TRM • 40 joint imple- Capgemini & customers of both SAP development for Essent that Capgemini SAP and Transformation mentations have proven SAP and Capgemini hence in the E’Tailer space solutions can be experience to other tax method for accelerating Value together we can delivered at lowest risk, agencies is a unique projects and securing