Transaction, Savings and Investment Accounts
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Transaction, Savings and Investment Accounts. Terms and conditions. (incorporating fees and charges). Effective: 13 September 2021 Welcome. This document now includes the information that was previously This document sets out the terms and conditions of your account and forms part of your contract with us. contained in two separate documents: You will be considered to have agreed to these terms and conditions, on the earlier of when you first use your account or when you otherwise agree to these terms and conditions. • BankSA Transaction, Savings and Investment Accounts Banking We encourage you to read this document. To help you navigate it, we have included call-out boxes to guide Services Terms and Conditions and General information; and you through the text. • BankSA Transaction, Savings and Investment Accounts Fees and charges and how to minimise them. The information in this document is subject to change. We may vary the information in this document. We will provide updated information by giving you notice (if required, such as where the change is materially adverse to you) or by posting the updated information on our website. You can also contact us to receive a free paper copy of any updated information. For more information: Visit banksa.com.au Call 13 13 76 Visit your local branch For more Business information: Visit banksa.com.au/business Call 1800 804 411 Visit your local branch © 2021 BankSA – A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. (‘We’) is the provider of the advisory services and products found in this document. 3 How to use this document. Contents. This booklet has been designed to clearly explain All about Accounts. the terms and conditions and other important information 1. Summary of Features........................................................................................................................................................................................................6 you need to know about your account. 2. Your guide to opening accounts ............................................................................................................................................................................14 We’ve endeavoured to simplify information where possible, but if there’s something you’re still not 3. Using your accounts �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������19 sure about, please ask. 4. Understanding debit cards ........................................................................................................................................................................................29 We’re here to help. 5. Your statements ................................................................................................................................................................................................................33 6. How we pay interest ������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������34 7. Cancelling or stopping a payment .......................................................................................................................................................................38 8. Using cheques ....................................................................................................................................................................................................................39 Understanding Fees and Charges. 9. Fees and charges tables ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������42 10. Explaining fees and charges .....................................................................................................................................................................................62 11. How to save on fees �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������63 Account security and liability. Important. Throughout this booklet, we’ve 12. Security and liability for card, Phone Banking and Internet Banking usage ...........................................................................64 highlighted some of the key points 13. Liability for unauthorised transactions .............................................................................................................................................................66 and important information in What does that Finding your way. word mean? boxes like this. Icons, section headings 14. Mistaken internet payments ....................................................................................................................................................................................68 On page 78 you can find a handy and clear page numbers will help guide you through our Tip explanation of the important terms in this document. terms and conditions. Other important things to understand. 15. Changes to terms and conditions .........................................................................................................................................................................71 Look closely 16. General matters .................................................................................................................................................................................................................73 17. Meaning of words ...........................................................................................................................................................................................................76 Take note 4 5 All about Accounts. 1. Summary of Features. Table 1 – Transaction, Savings, Investment and Super accounts. Transaction accounts Savings and investment accounts Super accounts Retirement Complete Freedom Access Plus Concession Incentive Saver Maxi Saver Investment Cash DIY Super Saver Most suitable if you need: An account offering unlimited access. The account A flexible everyday account A low cost, easy to use An account that rewards you A savings account that offers a An account that offers a An interest bearing online can also be used as an offset facility linked to a designed for eligible account for concession with bonus interest for regular great interest rate with access to competitive interest rate with easy savings account for Self-Managed BankSA Home Loan. retirees, which earns cardholders. saving to help you save faster. funds through a linked account access to your cash. Can be used Super Funds. split interest on balances. via Internet and Phone Banking. as a cash hub account for your Self-Managed Super Fund and investments. Who is eligible Personal customers only. Personal customers who Personal customers who Personal customers only. Personal customers only. Personal customers Registered Self-Managed to open one? Personal customers who become ineligible to are aged 55 years and hold a Commonwealth Not available for Self-Managed Not available for Self-Managed (aged 18 years or over) Super Fund customers Please note: all account hold a Concession account may be converted to a over who tell us they Government Seniors Super Funds. Super Funds. or Registered Self-Managed (aged 18 years and over). holders will need to meet Complete Freedom account. Personal customers are retired. Health Card, Health You must hold an eligible BankSA Super Fund customers. You must also hold an eligible eligibility requirements. who hold a Portfolio Loan will convert to a Complete Care Card, or Pensioner transaction account from this table account in the same name, such Freedom account once the loan has been repaid at Concession Card. See the in the same name. Contact us for as an Investment Cash account the customer’s request, otherwise the account will ‘Your guide to opening other eligible accounts. or transaction account from be closed. accounts’ section for this table. Contact us for other more details. eligible accounts. Is there a limit to the number There is no limit to the number of Complete No No No, unless the account holder No, but only the first Maxi Saver No No of accounts I can have? Freedom accounts that you can have. is under the age of 18, in account opened with you as an which case a limit of one account holder will be eligible for account applies. the introductory bonus interest. How can I open an account? Online and mobile (minimum age may apply), In branch and phone. In branch and phone. Online and mobile (minimum Online and mobile (minimum age Phone and completed in branch. In branch and phone. in branch and phone. age may apply), in branch may apply), in branch and phone. and phone. Is there a minimum No No No No No No No opening balance? Are funds at-call? Yes Yes Yes Yes Yes Yes Yes Will I get regular statements? 6 monthly, or more frequently on request. 6 monthly, or more 6 monthly, or more 6 monthly, or more frequently 6 monthly, or more frequently 6 monthly, or more frequently 6 monthly, or more frequently See the ‘Your statements’ frequently on request. frequently on request. on request. on request. on