Uttlesford District Questionnaire for Essex County Council

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Uttlesford District Questionnaire for Essex County Council Local Bus Network Review Consultation August 2016 Background In 2015 Essex County Council (ECC) began a thorough review of its financial support for those local bus services that it pays for across the County. This consultation is the start of the second part of the review and looks at 70 services across Essex where the current contract ends in 2017. We have grouped together services by geographical area of the County so it is easy to see whether your service is part of the review.

Most bus services in Essex are run by commercial operators. The County Council’s role is to decide, where the commercial operators do not provide a service, whether one is needed and if it determines that one is, then to provide it. To help make this decision ECC looks at many factors including what alternatives are available, how many people use them and whether they offer value for money. The Council will not normally continue to support a service where it pays the operator £5.00 or more per passenger carried after all revenue (from fares of all types including the concessionary bus pass scheme) has been taken into account. This is the Cost Per Passenger Journey (CPPJ).

A number of the services in this review were last tendered in 2009/10 and the prices agreed then are therefore relatively low compared to prices today. In addition ECC has not increased many of its fares since 2009. As a result a number of bus services in this review are currently close to or exceeding the £5.00 CPPJ upper support limit and are very likely to exceed it after tender.

Given this position, the County Council is looking at a range of options to reduce the cost of providing the services, while maintaining key transport links. This could mean reduced frequencies or reduced hours or days of operation or changes to routes. ECC also needs to manage the network in light of changes to the commercial bus network, travel demand and changing corporate priorities over time.

This document seeks to explain in more detail the proposed timetable changes to the Uttlesford Network of bus services. We will collate the responses from the survey and summarise them as part of our report. We will not identify individual people, and your name will not be mentioned in any reports that we write for this purpose. You do not have to take part if you do not want to – this is a voluntary activity.

Please complete this survey and return to: Freepost RTKH-XUBZ-CJZS, Essex County Council, Bus Review (Passenger Transport E1), County Hall, CHELMSFORD, CM1 1QH

If you require assistance with this survey or require it in an alternative format, such as large print or audio, please call 03457 430430 or email us at [email protected] to arrange this.

Please complete and return the survey by Wednesday 28 September 2016.

1 ECC currently funds a number of bus services that serve the Uttlesford District that are included within this review.

Shown below are the proposed changes to each service and the reasons for the proposed change. A list of services is shown on page 11.

How to complete this survey We have listed the timetables and the proposals at the start of the survey (Section 1). Please complete the Questionnaires in Section 2 and 3 and return to the Freepost address on page 1 (the pages are perforated to make it easy to tear off). Your comments may relate to one service only or to several. If you are commenting on several services and your comments differ for each please show which comments relate to each service.

2 Section 1. Bus Services under review Service 7/7A Bishop’s Stortford – Stansted Airport

ECC contracted journeys: The whole Monday to Saturday timetable.

Proposal: There will be a revised timetable, still offering access to schools but reduced transport opportunities during off peak times.

Reason for change: This service is currently exceeding our maximum funding level per passenger journey. The new timetable aims to reduce the cost of providing the service.

Current timetable:

BISHOPS STORTFORD - STANSTED 7/7A Mondays to Saturdays Service Number: 7 7 7 7a 7 7a 7 7a 7 7a 7 7a 7 Bishop's Stortford, Interchange 0600 0639 0815 0900 1030 1130 1245 1330 1500 1550 1715 1815 1930 Bishop's Stortford, Herts & Essex Hospital 0608 0651 0827 0912 1038 1138 1253 1338 1512 1602 1727 1823 1938 Dunmow Road, Nags head 0610 0653 0829 0914 1040 1140 1255 1340 1514 1604 1729 1825 1940 Birchanger, Bradley Common 0616 0659 0835 0920 1046 1146 1301 1346 1520 1610 1735 1831 1946 Bentfield Green, Bentfield Road 0924 1150 1350 1614 1835 Stansted Mountfitchet, Croasdaile Road 0926 1152 1352 1616 1837 Stansted Mountfitchet, Opp. Bell & Feathers 0928 1154 1354 1618 1839 Stansted Mountfitchet, Chapel Hill 0622 0705 0841 0931 1052 1157 1307 1357 1526 1621 1741 1842 1952 Stansted Mountfitchet, Maitland Road 0626 0709 0845 0935 1056 1201 1311 1401 1530 1625 1745 1846 1956 Stansted Mountfitchet, Lower Street 0628 0711 0847 0937 1058 1203 1313 1403 1532 1627 1747 1848 1958 Elsenham, Memorial Hall 0633 0716 0852 0942 1103 1208 1318 1408 1537 1632 1752 1853 2003 Elsenham, Rail Station 0634 0717 0853 0943 1104 1209 1319 1409 1538 1633 1753 1854 2004 Henham, Church 0639 0722 0858 0948 1109 1214 1324 1414 1543 1638 1758 1859 2009 Henham, Woodend Green 0641 0724 0900 0950 1111 1216 1326 1416 1545 1640 1800 1901 2011 Henham Green, Vernon Close 0643 0726 0902 0952 1113 1218 1328 1418 1547 1642 1802 1903 2013 Elsenham, Crown 0646 0729 0905 0955 1116 1221 1331 1421 1550 1645 1805 1906 2016 Elsenham Industrial Estate 0650 0733 0909 0959 1120 1225 1335 1425 1554 1649 1809 1910 2020 Molehill Green, Elsenham Road 0652 0735 0911 1001 1122 1227 1337 1427 1556 1651 1811 1912 2022 Stansted Airport, Coach Station 0657 0740 0916 1006 1127 1232 1342 1432 1601 1656 1816 1917 2027

STANSTED - BISHOPS STORTFORD continued7/7A overleaf  Mondays to Saturdays Service Number: 7 7 7a 7 7a 7 7a 7 7a 7 7a 7 Stansted Airport, Coach Station 0707 0849 0920 1020 1135 1245 1350 1440 1605 1705 1820 Molehill Green, Elsenham Road 0712 0854 0925 1025 1140 1250 1355 1445 1610 1710 1825 Elsenham Industrial Estate 0714 0856 0927 1027 1142 1252 1357 1447 1612 1712 1827 Elsenham, Crown 0718 0900 0931 1031 1146 1256 1401 1451 1616 1716 1831 Henham Green, Vernon Close 0721 0903 0934 1034 1149 1259 1404 1454 1619 1719 1834 Henham, Woodend Green 0723 0905 0936 1036 1151 1301 1406 1456 1621 1721 1836 Henham, Church 0725 0907 0938 1038 1153 1303 1408 1458 1623 1723 1838 Elsenham, Rail Station 0730 0912 0943 1043 1158 1308 1413 1503 1628 1728 1843 Elsenham, Memorial Hall 0731 0913 0944 1044 1159 1309 1414 1504 1629 1729 1844 Elsnham, opp Leigh Drive 0747 Stansted Mountfitchet, Lower Street 0736 0752 0918 0949 1049 1204 1314 1419 1509 1634 1734 1849 Stansted Mountfitchet, Maitland Road 0738 0754 0920 0951 1051 1206 1316 1421 1511 1636 1736 1851 Stansted Mountfitchet, Chapel Hill 0742 0758 0924 0955 1055 1210 1320 1425 1515 1640 1740 1855 Bentfield Green, Bentfield Road 0927 1058 1323 1518 1743 Stansted Mountfitchet, Croasdaile Road 0929 1100 1325 1520 1745 Stansted Mountfitchet, Opp. Bell & Feathers 0931 1102 1327 1522 1747 Birchanger, Bradley Common 0748 0804 0934 1001 1105 1216 1330 1431 1525 1646 1750 1901 Shortcroft (adj), Dunmow Road (Birchwood School) 0820 0934 Dunmow Road, Nags head 0753 0939 1006 1110 1221 1335 1436 1530 1651 1755 1906 Bishop's Stortford, Herts & Essex Hospital 0755 0941 1008 1112 1223 1337 1438 1532 1653 1757 1908 3 Bishop's Stortford, Interchange 0803 0953 1016 1120 1231 1345 1446 1540 1705 1809 1916 BISHOPS STORTFORD - STANSTED 7/7A Mondays to Saturdays Service Number: 7 7 7 7a 7 7a 7 7a 7 7a 7 7a 7 Bishop's Stortford, Interchange 0600 0639 0815 0900 1030 1130 1245 1330 1500 1550 1715 1815 1930 Bishop's Stortford, Herts & Essex Hospital 0608 0651 0827 0912 1038 1138 1253 1338 1512 1602 1727 1823 1938 Dunmow Road, Nags head 0610 0653 0829 0914 1040 1140 1255 1340 1514 1604 1729 1825 1940 Birchanger, Bradley Common 0616 0659 0835 0920 1046 1146 1301 1346 1520 1610 1735 1831 1946 Bentfield Green, Bentfield Road 0924 1150 1350 1614 1835 Stansted Mountfitchet, Croasdaile Road 0926 1152 1352 1616 1837 Stansted Mountfitchet, Opp. Bell & Feathers 0928 1154 1354 1618 1839 Stansted Mountfitchet, Chapel Hill 0622 0705 0841 0931 1052 1157 1307 1357 1526 1621 1741 1842 1952 Stansted Mountfitchet, Maitland Road 0626 0709 0845 0935 1056 1201 1311 1401 1530 1625 1745 1846 1956 Stansted Mountfitchet, Lower Street 0628 0711 0847 0937 1058 1203 1313 1403 1532 1627 1747 1848 1958 Elsenham, Memorial Hall 0633 0716 0852 0942 1103 1208 1318 1408 1537 1632 1752 1853 2003 Elsenham, Rail Station 0634 0717 0853 0943 1104 1209 1319 1409 1538 1633 1753 1854 2004 Henham, Church 0639 0722 0858 0948 1109 1214 1324 1414 1543 1638 1758 1859 2009 Henham, Woodend Green 0641 0724 0900 0950 1111 1216 1326 1416 1545 1640 1800 1901 2011 Henham Green, Vernon Close 0643 0726 0902 0952 1113 1218 1328 1418 1547 1642 1802 1903 2013 Elsenham, Crown 0646 0729 0905 0955 1116 1221 1331 1421 1550 1645 1805 1906 2016 Elsenham Industrial Estate 0650 0733 0909 0959 1120 1225 1335 1425 1554 1649 1809 1910 2020 ServiceMolehill Green, Elsenham 7/7A Road Bishop’s0652 Stortford0735 0911 1001 – Stansted1122 1227 1337 Airport1427 1556 continued1651 1811 1912 2022 Stansted Airport, Coach Station 0657 0740 0916 1006 1127 1232 1342 1432 1601 1656 1816 1917 2027 Current timetable

STANSTED - BISHOPS STORTFORD 7/7A Mondays to Saturdays Service Number: 7 7 7a 7 7a 7 7a 7 7a 7 7a 7 Stansted Airport, Coach Station 0707 0849 0920 1020 1135 1245 1350 1440 1605 1705 1820 Molehill Green, Elsenham Road 0712 0854 0925 1025 1140 1250 1355 1445 1610 1710 1825 Elsenham Industrial Estate 0714 0856 0927 1027 1142 1252 1357 1447 1612 1712 1827 Elsenham, Crown 0718 0900 0931 1031 1146 1256 1401 1451 1616 1716 1831 Henham Green, Vernon Close 0721 0903 0934 1034 1149 1259 1404 1454 1619 1719 1834 Henham, Woodend Green 0723 0905 0936 1036 1151 1301 1406 1456 1621 1721 1836 Henham, Church 0725 0907 0938 1038 1153 1303 1408 1458 1623 1723 1838 Elsenham, Rail Station 0730 0912 0943 1043 1158 1308 1413 1503 1628 1728 1843 Elsenham, Memorial Hall 0731 0913 0944 1044 1159 1309 1414 1504 1629 1729 1844 Elsnham, opp Leigh Drive 0747 Stansted Mountfitchet, Lower Street 0736 0752 0918 0949 1049 1204 1314 1419 1509 1634 1734 1849 Stansted Mountfitchet, Maitland Road 0738 0754 0920 0951 1051 1206 1316 1421 1511 1636 1736 1851 Stansted Mountfitchet, Chapel Hill 0742 0758 0924 0955 1055 1210 1320 1425 1515 1640 1740 1855 Bentfield Green, Bentfield Road 0927 1058 1323 1518 1743 Stansted Mountfitchet, Croasdaile Road 0929 1100 1325 1520 1745 Stansted Mountfitchet, Opp. Bell & Feathers 0931 1102 1327 1522 1747 Birchanger, Bradley Common 0748 0804 0934 1001 1105 1216 1330 1431 1525 1646 1750 1901 Shortcroft (adj), Dunmow Road (Birchwood School) 0820 0934 Dunmow Road, Nags head 0753 0939 1006 1110 1221 1335 1436 1530 1651 1755 1906 Bishop's Stortford, Herts & Essex Hospital 0755 0941 1008 1112 1223 1337 1438 1532 1653 1757 1908 Bishop's Stortford, Interchange 0803 0953 1016 1120 1231 1345 1446 1540 1705 1809 1916

4 Service 7/7A Bishop’s Stortford – Stansted Airport continued Proposed timetable

BISHOPS STORTFORD - STANSTED 7/7A Mondays to Saturdays Service number: 7 7b 7 7a 7 7a 7 7a 7a Bishop's Stortford, Interchange 0639 - 0900 1010 1110 1230 1320 1550 1810 Bishop's Stortford, Herts & Essex Hospital 0651 - 0912 1022 1118 1238 1328 1602 1822 Dunmow Road, Nags head 0653 - 0914 1024 1120 1240 1330 1604 1824 Birchanger, Bradley Common 0659 - 0920 1030 1126 1246 1336 1610 1830 Bentfield Green, Bentfield Road - - - 1034 - 1250 - 1614 - Stansted Mountfitchet, Croasdaile Road - - - 1036 - 1252 - 1616 - Stansted Mountfitchet, Opp. Bell & Feathers - - - 1038 - 1254 - 1618 - Stansted Mountfitchet, Chapel Hill 0705 0832 0926 1041 1132 1257 1342 1621 1836 Stansted Mountfitchet, Maitland Road 0709 0836 0930 1045 1136 1301 1346 1625 1840 Stansted Mountfitchet, Lower Street 0711 0838 0932 1047 1138 1303 1348 1627 1842 Elsenham, Memorial Hall 0716 0843 0937 1052 1143 1308 1353 1632 1847 Elsenham, Rail Station 0717 0844 0938 1053 1144 1309 1354 1633 1848 Henham, Church 0722 0849 0943 1058 1149 1314 1359 1638 1853 Henham, Woodend Green 0724 0851 0945 1100 1151 1316 1401 1640 1855 Henham Green, Vernon Close 0726 0853 0947 1102 1153 1318 1403 1642 1857 Elsenham, Crown 0729 0856 0950 1105 1156 1321 1406 1645 1900 Elsenham Industrial Estate 0733 0900 0954 1109 1200 1325 1410 1649 1904 Molehill Green, Elsenham Road 0735 0902 0956 1111 1202 1327 1412 1651 1906 Stansted Airport, Coach Station 0740 0907 1001 1116 1207 1332 1417 1656 1911

STANSTED AIRPORT - BISHOPS STORTFORD 7/7A Mondays to Saturdays Service number: 7 7a 7 7a 7 7a 7 7a 7a Notes: Sch Stansted Airport, Coach Station - 0909 1005 1120 1220 1340 1436 1705 1730 Molehill Green, Elsenham Road - 0914 1010 1125 1225 1345 1441 1710 1735 Elsenham Industrial Estate - 0916 1012 1127 1227 1347 1443 1712 1737 Elsenham, Crown - 0920 1016 1131 1231 1351 1447 1716 1741 Henham Green, Vernon Close - 0923 1019 1134 1234 1354 1450 1719 1744 Henham, Woodend Green - 0925 1021 1136 1236 1356 1452 1721 1746 Henham, Church - 0927 1023 1138 1238 1358 1454 1723 1748 Elsenham, Rail Station - 0932 1028 1143 1243 1403 1459 1728 1753 Elsenham, Memorial Hall - 0933 1029 1144 1244 1404 1500 1729 1754 Elsnham, opp Leigh Drive 0747 ------Stansted Mountfitchet, Lower Street 0752 0938 1034 1149 1249 1409 1505 1734 1759 Stansted Mountfitchet, Maitland Road 0754 0940 1036 1151 1251 1411 1507 1736 1801 Stansted Mountfitchet, Chapel Hill 0758 0944 1040 1155 1255 1415 1511 1740 1805 Bentfield Green, Bentfield Road - 0947 1040 1158 1255 1418 1511 1743 1808 Stansted Mountfitchet, Croasdaile Road - 0949 1040 1200 1255 1420 1511 1745 1810 Stansted Mountfitchet, Opp. Bell & Feathers - 0951 1040 1202 1255 1422 1511 1747 1812 Birchanger, Bradley Common 0804 0954 1046 1205 1301 1425 1517 1750 1815 Birchwood School 0820 ------1815 Dunmow Road, Nags head - 0959 1051 1210 1306 1430 1522 1755 1820 Bishop's Stortford, Herts & Essex Hospital - 1001 1053 1212 1308 1432 1524 1757 1822 Bishop's Stortford, Interchange - 1009 1101 1220 1316 1440 1532 1805 1830

5 Service 59 Haverhill – Saffron Walden

ECC contracted journeys: Certain Monday to Friday journeys – see timetable below.

Proposal: To no longer provide services after 1525. see journeys highlighted in yellow in the timetable below.

Reason for change: This is exceeding the maximum cost per passenger journey of £5. Service 60 provides later transport opportunities between Saffron Walden to Haverhill.

Current timetable

AUDLEY END STATION - SAFFRON WALDEN - ASHDON - THE CAMPS - HAVERHILL 59 Mondays to Fridays Audley End, Rail Station 0702 0829 1027 1227 1427 1712 1740 Saffron Walden, High Street 0708 0835 1033 1233 1433 1720 1748 Saffron Walden, Church Street 0712 0839 1037 1237 1437 1722 1750 Ashdon, Rose and Crown 0721 0848 1046 1246 1446 - 1801 Shudy Camps, Post Office 0730 0857 1055 1255 1455 - 1810 Castle Camps, School 0734 0901 1059 1259 1459 - 1814 Helions Bumpstead - - 1105 1305 1505 - - Haverhill, Bus Station 0744 0917 1117 1317 1517 - 1823 Haverhill, Sainsburys - 0925 1125 1325 1525 - -

HAVERHILL - THE CAMPS - ASHDON - SAFFRON WALDEN - AUDLEY END STATION 59 Mondays to Fridays Sch NSch Haverhill, Sainsburys - 1020 1220 1420 1420 - - Haverhill, Bus Station 0801 1028 1228 1428 1428 1625 - Helions Bumpstead 0813 1040 1240 1440 1440 - - Castle Camps, School 0819 1046 1246 1446 1446 1634 - Shudy Camps, Post Office 0823 1050 1250 1450 1450 1638 - Ashdon, Rose and Crown 0832 1059 1259 1459 1459 1647 - Saffron Walden, Church Street 0841 1108 1308 1508 1508 1658 1725 Saffron Walden, High Street 0845 1112 1312 1512 1512 1700 1727 Saffron Walden, High School ------Audley End Railway Station (o/s) 0854 1119 1319 - 1519 1708 1735 Newport, Bury Water Lane ---1521---

6 Service 59/60 Haverhill – Clavering

ECC contracted journeys: The whole Saturday service

Proposal: There is a revision of the timetable (see proposed timetable). The service will no longer serve Clavering and Wicken Bonhunt.

Reason for change: The new proposed timetable may reduce the cost per passenger journey below £5. Clavering and Wicken Bonhunt are served by Demand Responsive Transport (see DRT page 10).

Current timetable

HAVERHILL - ASHDON - SAFFRON WALDEN - AUDLEY END STATION 60 HAVERHILL - THE CAMPS - ASHDON - SAFFRON WALDEN - AUDLEY END STATION (CLAVERING) 59 Saturdays Service: 59 60 59 60 59 60 Haverhill, Sainsburys - 1009 - 1309 - 1709 Haverhill, Bus Station 0817 1017 1215 1317 1625 1717 Haverhill, adj Rockwood Way - - - - - 1722 Castle Camps,School - - - - - 1727 Helions Bumpstead - - 1225 - - - Steeple Bumpstead, opp Queen Edith Drive - - - - - 1728 Steeple Bumpstead, opp Edith Cavell Way - - - - - 1733 Steeple Bumpstead, Claywall Bridge - 1025 - 1325 - - Hempstead, Bluebell Inn - 1033 - 1333 - 1741 Radwinter, Church - 1037 - 1337 - 1745 Sewards End, adj The Tylers - 1042 - 1342 - - Castle Camps, School 0826 - 1231 - 1634 - Shudy Camps, o/s Carter's Farm 0830 - 1236 - 1638 - Ashdon, Rose and Crown 0839 - 1245 - 1647 1745 Saffron Walden, Church Street (SW bound) 0850 - 1256 - 1658 - Saffron Walden, Ashdon Road, The Axe - 1046 - 1346 - 1750 Saffron Walden, High Street 0852 1050 1258 1350 1700 1754 Saffron Walden, o/s High School - 1052 - 1352 - - Audley End, Rail Station 0900 1058 1306 1358 1708 1758 Wicken Bonhunt 0913 - 1319 - - - Clavering, Brent Pelham Corner 0920 - 1324 - - -

AUDLEY END STATION - SAFFRON WALDEN - HAVERHILL 60 CLAVERING - AUDLEY END STATION - SAFFRON WALDEN - ASHDON - HAVERHILL 59 Saturdays Service: 59 60 59 60 59 60 Clavering, Brent Pelham Corner 0935 - 1330 - - - - Wicken Bonhunt 0942 - 1335 - - - - Audley End, o/s railway station 0955 0854 1350 1154 1740 1454 1754 Saffron Walden, opp High School - 0858 - 1158 - 1458 1758 Saffron Walden, High Street ( N bound) 1003 - 1358 - 1748 - - Saffron Walden, Common 1005 - 1400 - 1750 - - Ashdon, Rose and Crown 1016 - 1411 - 1801 - - Shudy Camps, opp Carter's Farm 1025 0900 1420 1200 1810 1500 1800 Castle Camps, school 1029 0904 1424 1204 1814 1504 1804 Sewards End, Walden Road, Lords Close - 0908 - 1208 - 1508 1808 Radwinter, Church - 0913 - 1213 - 1513 1813 Helions Bumpstead 1032 0917 - 1217 - 1517 - Steeple Bumpstead, opp Claywell Bridge - 0925 - 1225 - 1525 1821 Helions Bumpstead, opp Steeple Bumpstead Road ------1829 Haverhill, Bus Station (Stand 1) 1038 0933 1433 1233 1823 1533 - Haverhill, Sainsbury - 0942 - 1242 - 1542 -

7 Service 59/60 Haverhill – Clavering

Proposed timetable

HAVERHILL - RADWINTER - SAFFRON WALDEN - AUDLEY END STATION 60 HAVERHILL - CASTLE CAMPS - SAFFRON WALDEN - AUDLEY END STATION 59 Saturdays Service: 59 60 59 60 60 Haverhill, Sainsburys 0955 1150 1425 1615 Haverhill, Bus Station 0805 1003 1158 1433 1623 Haverhill, adj Rockwood Way Helions Bumpstead, adj Steeple Bumpstead Road 0815 1208 Steeple Bumpstead, opp Queen Edith Drive Steeple Bumpstead, opp Edith Cavell Way Stteple Bumpstead, Claywall Bridge 1011 1441 1631 Hempstead, Bluebell Inn 1019 1449 1639 Radwinter, Church 1023 1453 1643 Sewards End, adj The Tylers 1028 1458 1648 Castle Camps, opp High Street 0821 1214 Shudy Camps, o/s Carter's Farm 0826 1219 Ashdon, Rose and Crown 0835 1228 Saffron Walden, Church Street (SW bound) 0846 1239 Saffron Walden, Ashdon Road, The Axe 1032 1502 1652 Saffron Walden, High Street 0848 1036 1241 1506 1656 Saffron Walden, o/s High School 1038 1508 1658 Audley End, Rail Station 0854 1044 1247 1514 1704

AUDLEY END STATION - SAFFRON WALDEN - RADWINTER - HAVERHILL 60 CLAVERING - AUDLEY END STATION - SAFFRON WALDEN - CASTLE CAMPS - HAVERHILL 59 Saturdays Service: 60 59 60 59 60 Audley End, o/s railway station 0900 1050 1330 1520 1710 Saffron Walden, opp High School 0904 1334 1714 Saffron Walden, High Street ( N bound) 0906 1058 1336 1528 1716 Saffron Walden, Ashdon Road, The Axe 0910 1340 1720 Ashdon, Rose and Crown 1111 1541 Shudy Camps, opp Carter's Farm 1120 1550 Castle Camps, opp High Streeet 1124 1554 Sewards End, Walden Road, Lords Close 0914 1344 1724 Radwinter, Church 0919 1349 1729 Hempstead, Bluebell Inn 0923 1353 1733 Steeple Bumpstead, opp Claywell Bridge 0931 1401 1741 Helions Bumpstead, opp Steeple Bumpstead Road 1127 1557 Haverhill, Bus Station (stand 1) 0939 1133 1409 1603 1749 Haverhill, Sainsbury 0947 1141 1417 1611 1757

8 Service 322 Old Harlow – Saffron Walden

ECC contracted journeys: Schoolday only service.

Proposal: This service will be withdrawn if when tendered the cost per passenger journey exceeds £5 per passenger journey.

Reason for change: This service is currently exceeding our maximum cost per passenger journey of £5. When tendered if this service comes in above £5 per passenger journey it will be withdrawn. Other services are available for most passengers but passengers may have to travel on more than one bus service to make the journey.

Current timetable

OLD HARLOW - NEWPORT - SAFFRON WALDEN 322 Mondays to Fridays Notes : Sch Old Harlow Post Office 07:15 Sheering, The Cock 07:26 Hatfield Heath, White Horse 07:28 Birchhanger, Bradley Common 07:45 Rickiling Green 07:51 Widdington, Fleur de Leys 08:03 Newport, Fambury Lane 08:07 Newport, Grammer School 08:11 Saffron Waldon 08:20

SAFFRON WALDEN - NEWPORT - OLD HARLOW 322 Mondays to Fridays Notes : Sch Saffron Waldon 15:30 Newport, Grammer School 15:39 Newport, Fambury Lane 15:43 Wiggington, Fleur de Leys 15:47 Rickiling Green 15:59 Birchhanger, Bradley Common 16:05 Hatfield Heath, White Horse 16:23 Sheering, The Cock 16:25 Old Harlow Post Office 16:34

9 How does Demand Responsive Transport (DRT) work? Instead of using fixed routes with fixed stops and timetables, DRT customers book journeys with the operator in advance and are picked up from an agreed point – often their own home. That is why DRT is sometimes called a taxi-bus – it’s a cross between a taxi and a bus. The operator collates the journey requests into packages of work which are allocated to the available pool of vehicles, with the aim of maintaining a balance between customer service (i.e. journey length and start time) and vehicle efficiency (to minimise the number of vehicle movements required).

What are the advantages? • To the customer .. They can book a journey when they require it. They are not constrained to a perhaps limited timetable. .. Often they offer a door to door service. .. They are like a shared taxi service but at a lower price. .. Bus pass holders can travel for free after 0900 Monday to Friday and all day at the weekends. .. Smaller vehicles are used, more suitable for rural roads. • To the transport provider and taxpayer .. The service is only provided when needed so operating costs can be lower. .. A service can be provided where a traditional bus just wouldn’t be.

What are the disadvantages? • To the customer .. You need to book a journey in advance and some passengers may find this takes a while to get used to. Example: A taxi-bus operated DRT scheme in the Dengie Peninsula requires only an hours’ notice; Community Transport schemes generally require at least a day’s notice. .. Fares may be higher than the equivalent bus journey, (although concessionary bus passes are valid on ECC contracted DRT services) .. You may not see your regular ‘bus buddies’ on your journey. However, you can book journeys together. .. Younger people and commuters sometimes view the service as more suited to older people, even though it is in practice a local bus service. • To the transport provider/taxpayer .. The costs of providing the service may not be lower overall than conventional bus services, but it can reach more people. Providing the necessary flexibility may increase costs as vehicles have to be available when a call comes in. If there is low take up, perhaps because people are initially unfamiliar with the change, a service can be dropped before it has had time to reach its potential.

10 Section 2. Questionnaire For each service, please tell us if the proposal meets your needs, does not meet your need or you have no opinion by placing a tick (✓) in the table below:

Service number Days of The The I have no operation proposal proposal opinion meets my does not about the needs meet my proposal needs or I do not use the service Service 7/7A The whole Bishop’s Stortford – Stansted Airport Monday to Saturday timetable Service 59 The Monday to Haverhill – Saffron Walden Friday service Service 59/60 The whole Haverhill – Clavering Saturday service Service 322 Schoolday only Old Harlow – Saffron Walden service

Please provide your comments here: Please tell us which service (or option) your comments relate to.

11 Section 3. About you In order to ensure the continued development Under the Data Protection Act we have a legal of our Diversity and Equality practices, and duty to protect any information we collect ensure we meet legislative duties under the from you. The information will only be used Equality Act 2010, everyone that we work with for the purposes described and will not be is asked to complete the information below. kept longer than is necessary to do so, up to You are not obliged to answer all questions, a maximum of two years. We will not share but the more information you supply, the more your personal details with any other agency effective our monitoring will be. If you choose unless we have concerns that you or another not to answer questions, it will not affect your individual may be at risk of harm or if it is participation. The information you supply required by law. We do not collect personal below is confidential and will be used solely information for commercial purposes. for monitoring purposes.

Your gender: Do you consider yourself to have a disability,  Male  Female  Prefer not to say and if so please tell us what type of disability you have? Where in Essex do you live?  Hearing impairment  Basildon  Braintree  Physical impairment  Brentwood  Castle Point  Visual impairment  Chelmsford  Colchester  Learning disability  Epping Forest  Harlow  Mental health need  Maldon  Rochford  Other long term health condition that  Tendring  Uttlesford affects my transport needs (eg epilepsy)  None of the above Please give us your postcode:

______

Please tell us which age bracket you fall into. Your employment status.  Age Under 18*  Age 18 – 24 Please pick the option that applies to the majority of your time.  Age 25 – 34  Age 35 – 44  Working full or part time  Age 45 – 54  Age 55 – 64  Retired  Age 65 – 74  Age 75 – 84  Studying full or part time  Age 85 – 94  Age 95+  Not working or studying *If you are under 16 you should ask your parent / carer for permission to take part in  Prefer not to say this consultation.  Other, please specify

Thank you for your help

12 Further Information

If you have any queries about this consultation, please contact [email protected]

Complaint, Comment or Compliment Unfortunately it is not possible to respond to individual comments and questions.

If you would like to make a Complaint, Comment or Compliment regarding any services provided by Essex County Council, please contact 0345 743 0430.

13 14 15 CDS 158066 CDS This information is issued by Essex County Council, Passenger Transport

You can contact us in the following ways [email protected] www.essex.gov.uk 0345 743 0430

2nd Floor Seax House Chelmsford County Hall CM1 1QH

Essex_PT facebook.com/essexcountycouncil

The information contained in this leaflet can be translated, and/or made available in alternative formats, on request.

Published June 2016