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Kelvin N. Njoka

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Kelvin N. Njoka KELVIN N. NJOKA PRODUCT MANAGER| BUS INESS ANALYST | PROJECT MANAGER EXPERIENCE EDUCATION OCT 2020 – PRESENT 2009 - 2012 Equity Bank Kenya Limited MASTER OF BUSINESS ADMINISTRATION GROUP HEAD, MOBILE BANKING UNIVERSITY OF NAIROBI Responsible for strategic implementation of Mobile payment products and integrated services for the Equity group. The role is also responsible for the 2003 - 2007 profitable management of the Mobile Channels P&L. B.SC. SOFTWARE ENGINEERING UNIVERSITY OF EASTERN AFRICA, BARATON MAR 2019 – OCT 2020 NCBA Bank Kenya PLC SENIOR PRODUCT MANAGER SKILLS & COMPETENCIES The role was responsible for providing strategic direction, and leadership to cross-functional teams Product Management Change management charged with the formulation and deployment of Business Analysis Innovation management product strategies, with key focus on business model Project Management Systems Analysis & Design development for digital financial services. Data Analytics UI/UX design (mobile & web) OCT 2017 – FEB 2019 Business Management Graphic design Commercial Bank of Africa Limited Business Process Management Coding PROJECT LEAD, PRODUCT IMPLEMENTATION The role involved definition and implementation of CBA group’s product management framework. This framework redefined the organizations’ product lines, PROFFESSIONAL TRAINING & CERTIFICATION alignment to identified customer segments and PROJECT MANAGEMENT - PRINCE 2 | NO. 9980007523277653 definition of product lifecycle management strategies. CERTIFIED PRODUCT MANAGER NOV 2015 – SEP 2017 Commercial Bank of Africa Limited MASTERING BUSINESS MODELS E-CHANNELS DEVELOPMENT MANAGER MASTERING VALUE PROPOSITIONS The role involved development, implementation, CERTIFIED BUSINESS ANALYSIS PROFESSIONAL product management and commercialization of electronic banking channels for the Commercial Bank IT SERVICE MANAGEMENT - ITIL V3 of Africa group (Kenya, Tanzania & Uganda). SEPT 2014 – NOV 2015 Co-operative Bank of Kenya Limited A B O U T M E INNOVATIONS MANAGER I excel at discovery, definition, and delivery of solutions for The role entailed inculcating a culture of innovation customer and business problems through deductive processes across the organization and defining the Bank's and business analysis skills. Over the years managing projects, I innovation strategy for long- and short-term strategic have developed skills and passion for product management that growth. This involved research and analysis of key has helped hone an in depth understanding of business market and consumer trends relevant to the strategies to address multiple customer value propositions. organization and synthesis of these to actionable execution plans in product process reengineering. Checkout a more detailed description of my professional path, JUN 2013 – SEP 2014 experiences, and projects on my Profile Co-operative Bank of Kenya Limited SENIOR PROJECT MANAGER & BUSINESS ANALYST The role was responsible for performing Planning & execution of Bank ICT strategies and initiatives, Management of information system projects, business analysis across the various operations and business structures, as well as collaborative System Analysis & GET IN TOUCH Design with engineering teams. CHAT: ON WHATSAPP AUG 2010 – JUN 2013 EMAIL: [email protected] Co-operative Bank of Kenya Limited SKYPE: KELVIN_N BUSINESS PROCESS & PERFORMANCE ANALYST LINKEDIN: KELVIN NJOKA The role was responsible for the elicitation and design of business processes & procedures, business analysis and project management of retail mobile and internet banking initiatives. .
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