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Conference Center Update Pg 28 F&B Trends Pg 22 F&B Trends Pg 22 Conference Center Update Pg 28 A COASTAL COMMUNICATIONS CORPORATION PUBLICATION FEBRUARY 2011 VOL. 29 NO. 2 $9.00 www.themeetingmagazines.com CSR Programs Leave a Lasting Imprint PAGE 12 Mercedes-Benz USA executives and dealers took time out of their New Orleans sales meeting to “give back,”planting 125 trees in City Park to mark the 125th anniversary of the automobile. Photo courtesy USA of Mercedes-Benz A Conversation With Industry Leaders PAGE 18 Building relationships. Getting inspired. Building relationships. Getting inspired. That’s the real power of face-to-face meetings. And that inspiration leads to profi table productivity back in the offi ce. If you haven’t been to Orlando lately, our best-kept secret is how much we’ve grown. About 3,000 new rooms, nationally known restaurants, exclusive shopping, expanding entertainment options. Plus, we haven’t lost what we’re known for the most: providing great value to both corporate meeting professionals and attendees. For more information on how Orlando can inspire your next meeting, call 800-662-2825, or visit OrlandoMeeting.com. OrlandoMeeting.com Visit Orlando® M586 Corp & Incentive Tvl Ad.indd 1 1/5/11 4:15 PM ISSN 0739-1587 USPS 716-450 A COASTAL COMMUNICATIONS CORPORATION PUBLICATION VOLUME 29 NO. 2 FEBRUARY 2011 Page 12 www.themeetingmagazines.com Odyssey Teams offers this easy- FEATURES to-use, step-by-step Build-a-Hand COVER STORY kit designed for teambuilding programs, in which participants 12 Impactful Meetings assemble prosthetic hands for CSR Programs Leave donation to children in need. The kit includes a guide to each portion a Lasting Imprint of the program, the pieces to each on Communities prosthetic limb, videos that drive and Attendees home the teambuilding message By Harvey Chipkin behind the philanthropy and the carrying cases for the prosthetic hand delivery. odysseyteams.com 18 A Conversation With Industry Leaders By George Seli DEPARTMENTS 22 Local and 4 Publisher’s Message Sustainable By Harvey Grotsky The Global F&B Movement That’s Here to Stay By Stella Johnson 6 News Watch Page 22 28 Taking Meetings Hotels Photo ccourtesy of Hyatt 8 Meeting Values Seriously Hyatt Hotels and Resorts is removing barriers — making its banquet spaces 9 Industry Events Why Business Is Better more like restaurants — providing an Than Ever at Purpose- environment where guests, chefs and Calendar Built Properties service teams can interact. By Steve Winston 10 Plan a Green Meeting By Kristin Kurie The Benchmark 32 People On The Move Conference Plan is available at The Stonewall Resort 34 Reader Services in West Virginia — an Adirondack- style lodge with two ballrooms, 15,000-sf conference area and a 7,000-sf Exhibition Center. Page 28 Photo courtesy of Stonewall Resort Photo courtesy of Stonewall Corporate & Incentive Travel (USPS 716-450) is published monthly by Coastal Communications Corporation, 2700 North Military Trail — Suite 120, Boca Raton, FL 33431-6394; 561-989-0600. Single copies $9.00 U.S.A. only. Yearly subscription price is $90.00 in the U.S.A.; Canada and foreign is $150.00. Back copies $10.00 U.S.A. only. Distributed without charge to qualified personnel. Periodicals Postage Paid at Boca Raton, FL, and additional mailing offices. POSTMASTER: Please send address changes to Corporate & Incentive Travel, 2700 North Military Trail — Suite 120, Boca Raton, FL 33431-6394. Nothing contained in this publication shall constitute an endorsement by Coastal Communications Corporation (Corporate & Incentive Travel), and the publication disclaims any liability with respect to the use of or reliance on any such information. The information contained in this publication is in no way to be construed as a recommendation by C&IT of any industry standard, or as a recommendation of any kind to be adopted, by or to be binding upon, any corporate/incentive travel planner or agent. Reproduction of any portion of this publication by any means is strictly forbidden. Editorial contributions must be accompanied by return postage and will be handled with reasonable care. However, the publisher assumes no responsibility for return of unsolicited photographs or manuscripts. Subscribers: Send subscription inquiries and address changes to: Circulation Department, Corporate & Incentive Travel, 2700 North Military Trail — Suite 120, Boca Raton, FL 33431-6394. Provide old and new addresses including zip codes. Enclose address label from most recent issue and please allow five weeks for the change to become effective. Printed in U.S.A. © 2011 TheMeetingMagazines.com • Corporate & Incentive Travel • February 2011 3 Team One Advertising CMY Cycle 3 133 Line Screen CSR Makes Great Sense A COASTAL COMMUNICATIONS CORPORATION PUBLICATION WEBSITE e started covering trends and developments in corporate so- www.themeetingmagazines.com cial responsibility (CSR) several years ago. Nowadays, CSR is PUBLISHER/EDITOR-IN-CHIEF recognized as an integral, even vital part of a meaningful face- HarveyGrotsky W [email protected] to-face event in cities all across our nation. The impact of CSR reverber- ates throughout communities such as New CREATIVE DIRECTOR Orleans, which could use all the help it MitchD.Miller [email protected] could get after the devastation wrought by Hurricane Katrina. Moreover, CSR pro- MANAGING EDITORS SusanWyckoffFell grams, especially the charitable endeavors, [email protected] provide attendees with lasting memories SusanS.Gregg [email protected] garnered from “doing good.” For example, in our cover story in this CONTRIBUTING EDITORS KarenBrost issue on page 12, “Impactful Meetings — JohnBuchanan CSR Programs Leave a Lasting Imprint on HarveyChipkin StellaJohnson Communities and Attendees,” there are AndreaMontello countless examples of successful CSR proj- DerekReveron GeorgeSeli PUBLISHER’S MESSAGE PUBLISHER’S ects such as the tree-planting event at City SteveWinston Productivity is the result of being in the right environment, and no hotel is more attuned Park in New Orleans by the Mercedes-Benz PRESIDENT & CEO USA attendees who extended their meeting to plant 125 trees. HarveyGrotsky to doing business than The Ritz-Carlton. Our state-of-the-art facilities, convenient business CSR has come a very long way in a very short time. Many corporate VICE PRESIDENT OF OPERATIONS executives say that their employees now expect a CSR element at every DavidA.Middlebrook centers and flexible meeting spaces, together with our anticipatory event. They look forward to contributing to the community at large. For [email protected] instance, Cisco’s Lyn Thompson says that CSR “is in the DNA of all of our ADVERTISING SALES OFFICES service and flawless attention to detail, produce a framework that employees, and every corporate offsite meeting has some kind of giveback 2700 N. Military Trail, Suite 120 Boca Raton, FL 33431-6394 option if at all possible.” If they run out of time, they make a donation in 561-989-0600 • Fax: 561-989-9509 introducinG ensures success. Whether your group is large or small, you’ll find the employees’ names. Cisco also includes philanthropic teambuilding as NORTHEAST REwaRding EvEnts part of its site visits that lead up to the annual conference. Last fall in JeffreyPosner we are the perfect setting for an annual conference, board meeting, 516-594-2820 • Fax: 516-594-2826 A m e l i A i s l A n d New Orleans, Cisco volunteers and vendors even spent a day doing home [email protected] repair for the St. Bernard Project’s Rebuilding Program in the city. c A n c u n FLORIDA/CARIBBEAN company retreat, senior staff meeting or client networking reception. Hotels and destinations have also stepped up to the plate with a full 561-989-0600, ext. 114 • Fax: 561-989-9509 d o v e m o u n tA i n menu of opportunities for companies to make a difference: Ritz-Carlton’s [email protected] F o r t l A u d e r d A l e And thanks to Rewarding Events, hosting your groups with us provides Community Footprints offers a variety of “volunteaming” service oppor- SOUTHWEST G r A n d c Ay m A n tunities; Fairmont Hotels and Resorts customizes CSR programs all over 561-989-0600, ext. 114 • Fax: 561-989-9509 K e y B i s c Ay n e the world such as painting schools and planting seeds; and CVBs such as [email protected] you with even more benefits through The Ritz-Carlton Rewards. For l AK e tA h o e Visit Orlando make CSR happen in their city by providing ideas and con- SOUTHEAST 561-989-0600, ext. 114 • Fax: 561-989-9509 n A p l e s more information, please contact The Ritz-Carlton of your choice or nections to the community. [email protected] MPI’s Manager of CSR & Sustainable Events Roger Simons says, “CSR n A p l e s G o l F MIDWEST o r l A n d o , G r A n d e l AK e s visit ritzcarlton.com/flawlessmeetings. makes both business sense and moral sense...it’s a worldwide and cross- 561-989-0600, ext. 114 • Fax: 561-989-9509 industry growth area.” [email protected] pA l m B e A c h WEST r e y n o l d s p l A n tAt i o n MarshallRubin r o s e h A l l , J A m A i c A 818-888-2407 • Fax: 818-888-4907 [email protected] s A n J u A n CANADA s A r A s o tA 561-989-0600, ext. 114 • Fax: 561-989-9509 s o u t h B e A c h Harvey Grotsky [email protected] s t. t h o m A s Publisher HAWAII 561-989-0600, ext.
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