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General Orientation Manual Non Associates & Clinical Affiliations General Orientation Manual Non Associates & Clinical Affiliations A member of Purpose & Introduction to STVHS & Ascension General Orientation Manual Non-Associates & Clinical Affiliations Purpose of the General Orientation Manual About St. Vincent’s Health System and Ascension Welcome to the St. Vincent’s Health System. This Health manual is your guide to the St. Vincent’s Health System Ascension Health is the nation’s largest Catholic and policies. We believe that understanding the St. Vincent’s largest nonprofit health system, serving patients Health System and how it works is an important step through a network of hospitals and related health in developing and maintaining positive and productive facilities providing acute care services, long-term relationships. care, and community health services, psychiatric, rehabilitation and residential care in 25 states and the This manual is your orientation to the St. Vincent’s District of Columbia. Health System. It replaces the traditional classroom General Hospital Orientation. The St. Vincent’s Health System arm of Ascension Health consist of five facilities. About St. Vincent’s Health System and Ascension Health Our healthcare ministry currently provides its special St. Vincent’s Health System includes the longest-serving brand of Christ-centered quality care to people in as hospital in Birmingham, a not-for-profit health care many as 40 different zip codes. Together, we are creating provider founded by the Daughters of Charity National care you can believe in. Health System (DCHNS) in 1898. DCHNS is now a member of Ascension Health. • St. Vincent’s, Birmingham Ascension was formed in November 1999, when DCNHS • St. Vincent’s East, and the Sisters of St. Joseph Health System entered into a co-sponsorship to strengthen their health care • St Vincent’s Blount, ministries. In 2002, Ascension Health welcomed Carondolet Health Care System and today Ascension • St Vincent’s St. Clair, Health employs more than 100,000 associates. • One Nineteen Health and Wellness In 2007, St. Vincent's Health System expanded to include the facilites of Easter Health System, Inc. , another long standing not-for-profit heatlh organization. Page 01 Care You Can Believe In HEALTH SYSTEM Introduction to STVHS & Ascension Health General Orientation Manual Non-Associates & Clinical Affiliations Philosophy Mission Statement We believe that each person is created by God in His own Rooted in the loving ministry of Jesus as healer, we commit image and likeness. We further believe that each person ourselves to serving all persons, with special attention to as a unit of body, mind, and spirit has been endowed those who are poor and vulnerable. Our Catholic health with unique human dignity, rights, and responsibilities. ministry is dedicated to spiritually centered, holistic care that sustains and improves the health of individuals and We believe that the dignity and rights of each person communities. We are advocates for a compassionate must be protected and promoted with the utmost care, and just society through our actions and words. from the moment of conception through life and death. Vision Statement We believe that in caring for the whole person, the We envision a strong, vibrant Catholic health ministry in the meaning of suffering may be recognized in light of the United States which will lead to the transformation of health suffering and death of Christ. care. We will ensure service that is committed to health and well-being for our communities and that responds to We believe that healing is ultimately the work of God and the needs of individuals throughout the life cycle. We will that our involvement in health care is a participation in expand the role of the laity, in both leadership and spon- healing ministry of Christ, a mission that we share with sorship, to ensure a Catholic health ministry in the future. all those who assist us in this work. We believe that the health care ministry provides a means of witnessing to the work of Christ as healer; the teaching of the Catholic Church concerning mercy and justice; and the founders’ spirit of humble, simple and loving service. Page 02 Care You Can Believe In HEALTH SYSTEM Purpose & Introduction to STVHS & Ascension General Orientation Manual Non-Associates & Clinical Affiliations Values Rights and Responsibilities We are called to: In recognizing and accepting its responsibility to pro- vide those services necessary to assure quality patient Service of the Poor care and to contribute to the health care needs of the generosity of spirit, especially for persons most in need local community, St Vincent’s Health System maintains the responsibility and the right to determine the extent Reverence and type of work which must be performed. In keep- respect and compassion for the dignity and diversity of ing with its core values, it also recognizes its responsi- life bility to establish and maintain efficient procedures and methods to achieve this work, and set forth the stan- Integrity dard of performance to realize the Hospital’s objectives inspiring trust through personal leadership Equal Employment Opportunity Wisdom The concept of Equal Employment Opportunity is consis- integrating excellence and stewardship tent with St. Vincent's Health System's philosophy and is in accord with the principles of Christian social justice, Creativity which affirm that all persons should receive recognition of courageous innovation their personal dignity and work. In keeping with this belief, St. Vincent's Health System provides equal opportunity Dedication without regard to race, color, sex, religion, national origin, affirming the hope and joy of our ministry age, or disability. This policy relates both to the public and to all phases of employment including, but not limited to, recruitment, hiring, placement, promotion, demotion, transfer, layoff, recall, rates of pay and other forms of compensation, selection for training, and use of facilities. The Human Resources Department should be informed of any perceived violation of this policy. Page 03 Care You Can Believe In HEALTH SYSTEM Purpose & Introduction to STVHS & Ascension General Orientation Manual Non-Associates & Clinical Affiliations Harassment reported to Protective Services. If immediate threats It is the policy of St. Vincent's Health System that un- or acts of violence occur, associates should follow their welcome conduct of a nature which causes an intimidat- facility specific emergency code. (See facility specific ing, hostile, or offensive working environment or unrea- emergency code policy for threat of violence). sonably interferes with an individual’s work performance will not be tolerated, and such conduct will be subject- Solicitation and Distribution ed to disciplinary action up to and including discharge. Non-associates are prohibited from distributing lit- erature and/or soliciting on Hospital premises at An associate who feels that he or she has been subjected any time. to harassment (including sexual harassment) should im- mediately report the incident to his or her supervisor, to Associates are not permitted to distribute literature in the next higher level manager, or to Human Resources. patient care areas or during work time. Patient care St. Vincent's Health System assures prompt, thorough in- areas include patient rooms, operating rooms and vestigation and resolution of any allegation of harassment. any other place where patients receive treatment, corridors and sitting rooms adjoining or accessible to An associate who has had a harassment complaint filed patient rooms and treatment rooms, and elevators or against him or her may not retaliate against the individ- stairways used to transport patients. Exceptions may ual who filed the complaint or anyone who participated only be permitted in cases of charitable or Hospital in the investigation. activities with the prior approval of the President/COO. Violence in the Workplace Performance / Competency Assessment St. Vincent’s Health System, in keeping with its phi- Staff members are assessed at the time of placement/ losophy and values, strives to provide a safe envi- contract/utilization on whether they are competent to ronment for associates, patients, visitors and other perform the responsibilities outlined in their job de- customers by taking a proactive stance towards the scription. They are given a copy of their job descrip- prevention and control of violent behavior on its cam- tion during their orientation period and asked to sign puses. Workplace violence typically involves custom- an acknowledgment statement. The job description ers or associates, or both, but can be stranger vio- outlines the task, responsibilities, performance stan- lence that involves the workplace only incidentally. dards and required competencies necessary to perform the essential functions of the position. In addition, each Concerns about potential threats of violence involving department may utilize other internal manuals, check- other associates should be reported to the HR Manager lists, etc, to assist in job performance measurement. in Human Resources. Concerns about potential threats of violence involving non-associates should be Page 04 Care You Can Believe In HEALTH SYSTEM Corporate Responsibility General Orientation Manual Non-Associates & Clinical Affiliations Corporate Responsibility Quality Care - Provide competent and compassionate care, respect and safeguard the dignity of the patient and allow patients’ access to all the medical and ethical in-
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