Leading Without Borders Tim Hockey, EMBA ’97, Recognizes the Value of Ivey’S New Cross-Enterprise Leadershiptm Strategy Page 16

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Leading without Borders Tim Hockey, EMBA ’97, recognizes the value of Ivey’s new Cross-Enterprise LeadershipTM strategy Page 16

Ivey Olympians Page 24

A magazine for alumni and friends of the Richard Ivey School of Business/Winter 2006

Publications Mail Agreement 40015801 Winter06 IT 8/23/06 3:02 PM Page 2 Winter06 IT 8/23/06 3:02 PM Page 3

INSIDE WINTER 2006INTOUCH FEATURES 16 Leadership In September Ivey announced a bold new strategic 24 BRAD FARROW, MBA ’83, LEARNED direction based on the concept of THE VALUE OF TEAMWORK WHILE TM COMPETING IN JUDO AT BOTH Cross-Enterprise Leadership . THE ’76 MONTREAL OLYMPICS AND ’84 LOS ANGELES OLYMPICS. InTouch spoke to Professors Mary Crossan, Steve Foerster and Mark Vandenbosch to get a better understanding of the approach and its impact on Ivey’s teaching and research programs. We also talked to Tim Hockey and Pamela Griffith- Jones, two alumni leaders who are passionate about the importance of Cross-Enterprise Leadership in their own companies, and for Ivey.

24 Ivey Rings To celebrate the Turin Games, we profile four alumni who have made their mark on the Olympic movement in Canada, including judo national champion Brad Farrow, who now operates a successful consulting company, and hur- dler Jeff Glass, a Bay Street lawyer. Does high-performance sport prepare you for high-performance business leadership? Looks like it. DEPARTMENTS 32 In the Crease Professor Craig Dun- 4 Doing Business Rankings, bar is an exceptional researcher, popular Editor in Chief Glenn Yonemitsu, MBA ’89 Editorial Board Bob Beauregard, MBA ’62, alumnus; awards, conferences, case competi- teacher, skilled administrator, and a Stephanie Brooks, HBA '93, alumna; Pamela Griffith-Jones, HBA ’87, MBA ’90, IAA Board of Directors; Sandy Hurst, retired tions and more . . . good guy to have minding the net. Faculty member; Michael Needham, MBA ’68, Advisory Board; Rob Way, Marketing and Communications; David Weiner, MBA ’85, alumnus; Glenn Yonemitsu, MBA ’89, Advancement 8 Alumni in Action 34 Notes from Near and Managing Editor Pat Morden Design Karin Culliton The Ivey Alumni Association unveils a Far Whatever happened to . . .? The Production Co-ordinators Don Park, Rachel Condie Contributing Writers Pat Morden, Max Morden, new strategy designed to strengthen answers are here! Michael LeBoldus, HBA ’99, MBA ’03, Terri Garton Research Sarah McCarthy bonds between alumni and the intouch is published by the Department of Advancement at the Richard Ivey School of Business, The University of Western School, and across the alumni net- 52 Ivey Lives Remembered Ontario, London, Ontario, Canada, N6A 3K7 work. Chair Patrick Crowley explains, Harry Yeandle never forgot his days @intouch is a regular e-newsletter that provides updates on the School between issues of the magazine. See and fellow Board members discuss at Ivey and made a significant con- www.ivey.uwo.ca/intouch intouch welcomes input from all alumni for letters to the projects that support strategic goals. tribution through his will. editor, articles or ideas on themes. Please send all address changes to Advancement, Richard Ivey School of Business, The University of Western Ontario, London, ON, Canada N6A 3K7, via e-mail to alumni @ivey.uwo.ca or over the World Wide 30 Development Ivey alumni 54 Alumni Speak Michael Web at www.ivey.uwo.ca/alumni. Copyright 2006 – Richard Ivey School of Business. Reproduction in whole or in part with- believe in the School’s new strate- LeBoldus has a new perspective on out permission is prohibited. Cover Photo DW Dorken gy, and are prepared to make their life since spending two months Advertising Sales Rachel Condie, Ivey Advancement (519) 661-4101 support tangible. teaching in Cambodia. Winter06 IT 8/23/06 3:02 PM Page 4

Week in partnership with the Canadian Faculty receive alumni Association of Family Enterprise. Under supported awards the leadership of David Simpson, MBA Thanks to donations from the classes ‘88, the Centre is focused on enhancing of MBA ’79 and HBA ’74, the School family business management. In Cana- awards Tenured Faculty Research Merit Doing da, family-owned enterprises produce Awards each year to top professors Business 45 per cent of GDP, create nearly 70 per who have demonstrated exceptional cent of new jobs, and employ 50 per cent research productivity. This year’s hon- of the workforce. "The Centre's forma- ourees are: The School in the World tion is recognition of the positive and < Paul Beamish pervasive effect that family enterprises • Tima Bansal have," says Simpson. "We want to begin • Mary Crossan a new chapter of discussion, research • Niraj Dawar and support in this area." • Joerg Dietz The following day, IFE hosted the • Gerard Seijts Top rankings Entrepreneurial Cognition Conference at The support of Rosalind Ivey, HBA In September the Wall Street Journal re- Spencer Conference Centre. The confer- ’82, and Scott Cooper, HBA ’82, led to leased its 2005 MBA school ranking, ence attracted 35 experts from Ivey and the creation of the Ivey Teaching Inno- which placed Ivey sixth worldwide in at- around the world to explore how entrepre- vation Award, which recognizes teach- tracting international recruiters, and first neurs make decisions and build the knowl- ing excellence and innovative curricu- in Canada. A separate analysis of re- edge sets they need to be successful. lum and program contributions. The cruiter responses ranked Ivey 9th in the On November 24, the First Annual Ivey 2005 honorees are Michael Pearce and world by recruiters in the financial ser- Alumni Entrepreneurial Gathering was Gerard Seijts. vices industry. No other Canadian school held in Toronto. Bill Di Nardo, HBA ’91, Congratulations to all. was ranked in this sector. founder and former President and CEO of In October, the Beyond Grey Pinstripes Grocery Gateway Inc., was the keynote Rudy Giuliani 2005 survey ranked Ivey 14th worldwide, speaker. Ivey student Colin McDougall, to speak at Ivey and named Professor Tima Bansal as a MBA ’06 Candidate, of Thunderball, and Following on the success of last year’s runner up for the Grey Pinstripes Faculty Lisa Shepherd, HBA ’95, MBA ’02, President Ivey Builds project, MBA students Pioneer Award. This specialized ranking and CEO of Mezzanine Consulting, also are planning another major confer- profiles schools that incorporate social spoke about their businesses. Despite ence for April 21, 2006. This time the and environmental issues into the fabric unseasonably wintry weather, the event theme is crisis leadership, and Rudy of their MBA programs. attracted 35 alumni and students. Giuliani, Mayor of New York during the The IFE is looking for partners to pro- 9/11 crisis, will lead a line-up of out- Busy season for Institute vide summer internship opportunities for standing speakers. for Entrepreneurship the Certificate in Entrepreneurship. If you Ivey Builds 2006 will also include a On October 19 the Business Families or your entrepreneurial company can Global Case Simulation competition. Centre, launched by the Institute for offer an Ivey student a summer intern- Three-person teams from the world’s Entrepreneurship (IFE) in May, hosted a ship, or help in any way, please call Eric top ten business schools will be invit- workshop celebrating Family Business Morse or Sarah Buck (519) 661-4221. ed to participate in a 12-hour real- time simulation of crisis in a global 4 FROM LEFT TO RIGHT: MALIA GOSSET, CAFE;DAVID SIMPSON, MBA '88, EXECUTIVE DIRECTOR, business. BUSINESS FAMILIES CENTRE, IVEY BUSINESS SCHOOL; MARK CATOR, CARDINAL MEATS; LYNNE CRAM, ELLIS DON CONSTRUCTION; RICHARD COSTLEY-WHITE, EMBA '04, THE BLACKBURN Luzius Wirth, MBA ’06 Candidate, GROUP; LUANNA MCGOWAN, PRICEWATERHOUSECOOPERS; DAVID BENTALL, NEXT STEP President of Ivey Builds, says the stu- ADVISORS, KEYNOTE SPEAKER AT EVENT; MIKE THOMPSON, FORMERLY RICHARDSON FOODS dent-run initiative has several goals. “It’s a big project that integrates people within the School, and builds the brand outside the School,” he says.“At the end of the day, it enriches the Ivey experience, and is proof of the quality and spirit of Ivey’s student body.” The Ivey Builds team is seeking sponsors to support both the conference and case competition. Alumni are also welcome to attend the conference: tickets are available through www.iveybuilds.com.

See ad on page 13 for more details. CLARKE PHOTO: MATTHEW (BOTTOM)

For the most up-to-date news at Ivey, check www.ivey.ca/media Winter06 IT 8/23/06 3:02 PM Page 5

Ivey InTouch Magazine | Winter 2006

Business leaders, dent & CEO of Bell Canada Enterprises. HBAs HOST students explore Mr. Sabia talked about the need for Cana- THE WORLD competitiveness challenge da to develop a new public policy consen- Leading Canadian thinkers from busi- sus around national priorities. From March 15 to 18, 2006, Ivey will ness, academia, and government came The Roundtable included Jack Mintz, be hosting the 17th Annual Scotia- together in November for a Roundtable President & CEO of the C.D. Howe Insti- bank International Case Competi- hosted by Ivey’s Lawrence National Cen- tute, Dominic D’Alessandro, President tion. The largest international un- tre for Policy and Management. The con- and CEO of Manulife Financial; W. dergraduate case competition in ference focused on the challenges Cana- Edmund Clark, President and CEO of TD North America, the Competition da faces in a changing and increasingly Bank Financial Group; and Jeffrey M. Lip- will welcome 12 teams from promi- competitive global environment, partic- ton, President and CEO of NOVA Chemi- nent undergraduate business ularly from emerging economic powers cals. The Roundtable focused on issues schools around the world. such as China and India. of productivity under the theme Meet- Don't miss the opportunity to The event was held over two days at ing the Competitiveness Challenge: Sur- watch the business leaders of to- the TSX Broadcast & Conference Centre in viving and Winning in a Transforming morrow in action today. For more the heart of Toronto’s financial district. Global Economy. information please visit The Lawrence Distinguished Lecture in About 50 business leaders and 60 Ivey http://groups.ivey.uwo.ca/sicc2006 Policy and Management was launched HBA and MBA students attended the with an address by Michael Sabia, Presi- event. ”I was very proud of our students, whose questions were knowledge- to provide students with a relevant and able and visionary,” focused environment to advance their says Dianne Cun- education.”The event served as a national ningham, Director forum for more than 50 business, govern- of the Lawrence ment and academic leaders to discuss Centre. “The Centre sound public policy aimed at building a offers one more more competitive Canada. way for the School The Lawrence Centre is planning a

DISCUSSING spring conference on energy policy, with COMPETITIVENESS: (L-R) a focus on alternate fuels such DR. JACK MINTZ, JEFFREY M. LIPTON, TOM as hydrogen. D’AQUINO (STANDING), For more information, contact Dianne W. EDMUND CLARK, DOMINIC D’ALESSANDRO. Cunningham at [email protected]

Ivey women among Canada’s most powerful The Ivey Business School is well represented among Canada’s top women. The 3rd annual Canada’s Most Powerful Women: Top 100 awards counted seven Ivey women among its honorees, including Dean Carol Stephenson. The prestigious event was held at Toronto’s Westin Harbour Castle Hotel in November, with more than 600 executives and future leaders in attendance, including 50 Ivey students. 5 POWERFUL CANADIAN WOMEN (L TO R) DIANNE CUNNINGHAM, DIRECTOR, Carol Stephenson was named in the category of LAWRENCE NATIONAL CENTRE FOR POLICY AND MANAGEMENT, DEAN CAROL “Champions.” Barbara Stymiest, HBA ’78, Sylvia Chromin- STEPHENSON, MONICA TANG, HBA ’06 CANDIDATE, BECKY FAVELYUKIS, HBA ’06 CANDIDATE, AND ALISON KONRAD, PROFESSOR OF ORGANIZATIONAL ska, HBA ’75, Lisa Colnett, MBA ’81, and Elizabeth Del- BEHAVIOR, CORUS ENTERTAINMENT CHAIR IN WOMEN IN MANAGEMENT. bianco, EMBA ’97, were named in the “Corporate Execu- tives” category, Madeleine Paquin, HBA ’84, in the “Entre- preneurs” category, and faculty member Dr. Kellie Leitch in the “Professionals” category. Barbara Stymiest, RBC Financial Group’s Chief Operating Officer, delivered the keynote address. Canada’s Most Powerful Women:Top 100 is an initiative of the Women’s Executive Network (WXN), founded by Pamela Jeffery, HBA ’84, MBA ’88. WXN is the country’s leading organization dedicated to the advancement and recognition of executive minded women in the workplace. PHOTO: MARTIN STEVE (TOP)

For the most up-to-date news at Ivey, check www.ivey.ca/media Winter06 IT 8/23/06 3:02 PM Page 6

BUSINESS LEADER AWARD 2005 by Terri Garton Scotia in 1966 as a teller trainee. He served On November 15, over 400 senior busi- in Toronto, Montreal and New York, rising ness leaders gathered in Toronto to hon- through various positions in international, our Peter Godsoe, former Chairman and corporate and investment banking to be- CEO of Scotiabank, with the 2005 Ivey come Vice Chairman of the Board in 1982. Business Leader Award. He was named President and Chief Oper- The event, co-chaired by Barbara Wilkes, ating Officer in 1992, Chief Executive Offi- HBA ’74, MBA ’76, President BoardSafe Inc., cer in 1993 and Chairman in 1995 until his and Gilles Ouellette, HBA ’69, MBA ’70, retirement in December 2003. President and Chief Executive Officer, Pri- Mr. Godsoe led the bank as it grew from vate Client Group, BMO Financial Group being the smallest of the Big Five banks in and Deputy Chair, BMO Nesbitt Burns, was Canada to the number two position. The a resounding success and raised over bank currently has more than $300 billion $150,000. Funds from this event support in assets. Under his leadership, the bank the Toronto Ivey Alumni Association Facul- grew both domestically and internationally ty Fellowship in Leadership received by and benefited from his sharp intellect and Professor Fernando Olivera, and two Ivey exceptional strategic and managerial skills. Alumni Association International Student Mr. Godsoe is the Chairman of Sobeys Awards, currently supporting Aditya Sun- Inc. and Fairmont Hotels & Resorts Inc. daram, MBA 2007 Candidate and Yanchun He is a director of Barrick Gold Corpora- Zhu, MBA 2006 Candidate. tion, Ingersoll-Rand Company Limited,

Peter Godsoe joined The Bank of Nova Lonmin PLC, Onex Corporation, Rogers PHOTOS: RICHARD BELL & ASSOCIATES

3. 1.

1. 2005 BUSINESS LEADER AWARD RECIPIENT - PETER GODSOE, FORMER CHAIRMAN AND CEO SCOTIABANK 2. DEAN CAROL STEPHENSON 3. PRESENTING PETER GODSOE WITH AWARD – GILLES OUELLETTE, HBA ’69, MBA ’70 AND BARBARA WILKES, HBA ’74, MBA ’76 4. SIDNEY ROBINSON, RICHARD W. IVEY, HBA ’72, LARRY WYNANT, MBA ’72, DEAN CAROL STEPHENSON 5. CHEQUE PRESENTATION TO DEAN CAROL STEPHENSON BY CO-CHAIRS GILLES OUELLETTE, HBA ’69, MBA ’70 AND BARBARA WILKES, HBA ’74, MBA ’76 Winter06 IT 8/23/06 3:02 PM Page 7

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ness leadership in Canada, and reflects the world-class ideals of the Ivey Busi- ness School. Appreciation goes to all of the sponsors who made this event a success as well as the Ivey faculty and staff, and Toronto volunteers who supported this wonderful event! For a complete list of previous recipients of the Business Leader Award please go to www.ivey.ca/alumni/businessleader.htm

Communications Inc. and Templeton of Business, the Ivey Alumni Associa- Emerging Markets Investment Trust PLC. tion/Toronto salutes the dedication, cre- In addition, he is a Vice Chairman of the ativity, vision and community spirit that Atlantic Institute for Market Research and have made Peter Godsoe the respected a director of a number of non-profit or- businessman that he is today. ganizations including the Canadian Created in 1991 by the Ivey Alumni As- Council of Christians & Jews and Mount sociation/Toronto, the Ivey Business Sinai Hospital. Leader Award honours an individual or On behalf of the Canadian business organization that has made a significant community and the Richard Ivey School contribution to the advancement of busi- Thank you!

Thank you to the following companies, owned by Ivey alumni, who donated gifts to the inaugural Ivey Alumni Business Leader Dinner Silent Auction Abbott Research & Consulting Jeffrey Allan & Associates Inc. Acrobat Research Ltd. Legacy Systems International Inc. Action International Liaison College of Culinary Arts Andante Concierge Service Sleep Country Canada BGA Tax Specialists Smedmor & Associates Broadplay Spin Master Ltd. Constructive Media Inc. Turco-Persian Rug Co. Ltd. Crowne Holt & Associates Wojcinski & Associates Ltd. Green Acres Day Camp Inc. International Club Network Harry Rosen Inc. Ivey Builds – MBA Association, International Club Network Richard Ivey School of Business Winter06 IT 8/23/06 3:02 PM Page 8

events, Homecoming, and InTouch maga- YOU ASKED: zine. Now we’re looking for new opportunities to add value, such as the Ivey Alumni WE ANSWERED Business Directory (see article on page 10), A sample of the frequently web-based solutions to facilitate alumni- asked questions about Ivey’s Alumni in to-alumni communication, and strength- new strategy by alumni Action ening the class liaison program. InTouch: What’s behind the second pil- Q: What will happen to the Through the Ivey lar, “Establishing Clear Expectations of MBA Direct program? Alumni Association, grads Alumni”? Crowley:The concept here is that A: We realize the MBA Direct benefit from the Power being a member of the Ivey alumni net- program is an important feature of the Ivey Network work is an honour and a privilege, but also for HBA students. A task force a responsibility that comes with certain has been established, and we obligations – for example, to recruit at the are currently investigating school, to make personal connections options for how this might fit Powered by the Ivey among fellow alumni, to make financial with the new MBA program. We Network: A conversation with contributions, and to serve as ambas- would like to remind all HBA Patrick Crowley, HBA ’74, Chair sadors and grassroots advocates. We want graduates that the current MBA Ivey Alumni Association to introduce students to these expecta- Direct program has one more tions from the time they enter the School, entrance in September 2006. InTouch:The IAA recent- and continue to reinforce the message For more information, please ly launched a new strat- (see article next page). contact the MBA Program egy.What was its gene- InTouch: And what about the third pil- Services department. sis? Crowley: It started lar,“Representing the Voice of the Alumni”? with the establishment Crowley: We want to ensure that the Q: How will the MBA Association of a vision for the Asso- Board’s efforts are representative of the operate with two MBA ciation, under the leadership of Kevin perspectives of the broader alumni group, entry points each academic year? Yousie.The vision is “to be recognized as one and that our focus stays on high-leverage A: Student life outside the of the most strongly connected, active and alumni opportunities. We want to be the classroom is a critical part of both successful business school alumni associa- authoritative voice of the alumni within the HBA and MBA experience. tions in the world within the next five the School, expressing their opinions on We need to ensure it remains a years.” Establishing the vision was an the School’s direction. highlight of the learning experience important step – it clarified our directions InTouch: At Homecoming you intro- at Ivey. The MBAA is working and provided focus.When I became Chair, it duced a new icon and tagline,“Powered by with the School and has visited a was clear the next step was to develop a the Ivey Network.” Why? Crowley: It’s number of schools in Europe who strategy to deliver on the vision. important for the Ivey network to have an have one-year programs to see InTouch:How did you go about develop- identity, and to be recognized as one of the how they maintain a strong ing the strategy? Crowley: The Executive most important benefits that the School culture of student experience. Committee of the Board had several meet- offers as a result of its long history in man- ings, including a weekend retreat at the agement education. I liken it to the Mus- Q: How do alumni promote Wettlaufer Centre, and we developed a keteers – it’s ‘one for all, all for one!’ The a 12-month MBA program 8 framework. Then in May the whole Board Ivey network is an important differentiator when they haven’t experienced it? spent a full meeting developing, finalizing for the School, and the icon is designed to A: The MBA program has gone and confirming the document. reinforce that message. through many changes over the InTouch: The first pillar of the strategy is InTouch: How will you know you are years; however, the foundation of “Fostering Alumni Community Connectivi- achieving your vision? Crowley: Each of our the Ivey MBA learning experience ty.” What is the thinking behind that? task forces and committees is establishing remains the same – it is based Crowley: As an association, our role is to quantitative measures of success. We are on outstanding faculty, challenging foster the growth of high quality relation- also committed to surveying all our alumni peers, an interactive learning ships that will strengthen the Ivey alumni every two years to get feedback on what’s experience and a close-knit network, and be a key strategic point of dif- working and what isn’t, then realigning community. The new MBA program ference in the crowded business school activities in response to the feedback. will preserve and strengthen marketplace. We already have a unique InTouch:What can alumni do to support critical elements such as learning network that no other business school in the new strategy? Crowley: Get involved. teams, 48-hour reports and the Canada has, and that positions us well to We have 18,000 alumni – just think of the Client Field Project (policy projects) attract top students. We are doing a good opportunities if all of them became active- that alumni so highly value and job through initiatives like our chapter ly involved! fondly remember.

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Great Expectations tions for Ivey Alumni” that clarifies the to make it clear that from the Alumni Asso- The Expectations Task Force roles graduates can play within the School ciation’s perspective, there are many contri- clarifies how alumni can and the Alumni Association. “People are butions you can make, such as recommend- strengthen the Ivey network searching for ways to stay connected to ing case studies, or taking a leadership role Ivey,” says Longo, “but they want to know or attending chapter events, that don’t “We become members of how to get involved and what is an appro- involve a financial commitment,” he says. the alumni community priate level of contribution. These guide- The students Longo spoke to in Sep- from the moment we lines will fill in some of the blanks.” tember were enthusiastic about the enter the School as stu- The four Expectations are: Expectations, and the 40-member Alumni dents and it behooves us • Uphold Ivey Principles Association Board of Directors approved to cultivate this network throughout our • Think Ivey First the document unanimously. From now on, careers. The more we as alumni are con- • Be an Ivey Ambassador students will be introduced to the concept nected to the School and fly the Ivey flag, • Give Back at the time of their acceptance at Ivey, and the greater the alumni network asset The first pillar is captured,Longo says,in the message will be reinforced throughout becomes – for alumni and for Ivey.” the highly successful Ivey Ring.“Think Ivey their time at the School. That’s a small part of what Mark Longo, First” refers to the idea that Ivey alumni Expectations are an important way to EMBA ’01 (photo above), Chair of the Expec- should consider doing business with one strengthen and enhance the Ivey brand, tations Task Force, said to incoming MBA another or the School whenever possible. Longo says. “The more we communicate students during an Orientation Week event Being an Ivey ambassador means promot- these expectations and our alumni live last September. Longo and his colleagues ing the School with social and business them, the more we will increase our com- on the Task Force were charged with bring- contacts, recruiting promising students, petitive advantage over other schools ing to life one of the pillars of the new Ivey and referring people to Ivey Executive through the Ivey network. Alumni Association strategy – “Fostering a Development and other programs. To find out more, check out the alumni Culture of Alumni Commitment.” Obviously the “Give Back” pillar can refer website at www.ivey.uwo.ca/alumni, or The Task Force members developed a to financial contributions, but Longo says it contact Terri Garton at [email protected] or succinct one-page statement of “Expecta- goes far beyond writing a cheque.“We want 519-661-3729.

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Think Ivey First The Ivey Alumni Business Directory helps grads do business with one another When Richard W. Ivey, HBA ’72, needed able only to alumni and searchable by some consulting work done, he called on industry, city, province/state and coun- fellow Ivey graduate Kevin Yousie, HBA try. Smith believes it’s time for alumni every alumni contact will result in a ’77, MBA ’80. “It just made sense,” says to realize its full potential. “We all want deal but Smith believes it’s a good place Ivey. “I knew we would have a similar to do business,” he says. “What we’re to start. “We’re saying it’s okay to approach and values. And of course Kevin saying is, ‘Let’s call on our Ivey family approach people from Ivey for business did a tremendous job. Why would I go members first.’” activities,” says Smith. “The ‘Ivey First’ anywhere else when I have access to the For graduates looking to purchase ethos is something we’re going to instil School’s network?” goods or services, the Directory is a as a tradition in the community.” Stories like this are repeated dozens source of potential suppliers. For gradu- It’s important, Smith recognizes, that of times every business day across Cana- ates, it’s a source of potential cus- the Directory is used in a “proper and da and around the world. The Ivey net- tomers, clients and employers. Not professional way.” Ivey professors and » work is recognized as one of the School’s most powerful and valuable assets. Now Paul Smith, HBA ’75, a member of the Ivey Alumni Business Directory Redux Ivey Alumni Association’s Board of Direc- • A professional networking tool exclu- • Builds the Ivey brand tors Traditions Committee, is champi- sive to Ivey graduates • Point of differentiation with other oning a project that will make the net- • Based on the “Think Ivey First” philosophy business schools work work even better. • Not a sales club • Demonstrates the power The Ivey Alumni Business Directory is • Students trained to use it of the Ivey network an online database of Ivey alumni, avail- in a “proper and professional manner” Winter06 IT 8/23/06 3:03 PM Page 11

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senior alumni will help train students in Hong Kong Alumni Build The School, named Mangdu Village its use. The Committee will also commu- School in China Ivey Alumni Association Sowers Hope nicate with existing alumni about the School, was built between January and best ways to use the Directory. September 2005. Six representatives of There are plans to create a printed ref- the class -- Pau, Charity Au, Jody Cheung, erence book available to graduates who Edwin Luk, Professor Kathleen Slaughter, prefer to do their research the old-fash- Executive Director of Ivey Asia, and her ioned way. husband Ron Slaughter -- faced challeng- This project, like others born out of ing traveling conditions to visit the school the new Alumni Association strategy, in November. There were about 180 stu- helps to strengthen the Ivey brand and dents in the school, including 76 who live attract outstanding students to the in because their homes are too far away School. “This is a big point of differentia- to walk every day. tion,” says Smith. “When somebody gets The EMBA ’04 class at Ivey’s Hong Kong Says Pau:“We were all so thrilled and into Ivey, they automatically become campus raised HK$174,000 to build a pri- moved to see the results of our charity part of the powerful Ivey network. mary school in a remote area of China, initiative and the kids who will benefit Nobody else can say that.” and in November 2005, representatives of from it.” Dean Carol Stephenson agrees. “No the class visited the new school. PHOTO: (BACK ROW - L - R) DEXTER YOUNG other Canadian business school has a The project, led by Benson Pau, MBA (SOWERS ACTION), JODIE CHEUNG, HK EMBA ’04, network like ours,” she says. “It’s a ’04, included a charity dinner in December MR. LI (YUNGDE OFFICIAL), EDWIN LUK, HK EMBA ’04, MR. DUNG (YONGKANG EDUCATION ‘secret weapon’ that Ivey graduates 2003, and the “One Million Steps Charity DEPARTMENT), CHARITY AU, HK EMBA ’04, BENSON PAU, HK EMBA ’04; (MIDDLE ROW - L - R) carry with them for the rest of their Hike” in June 2004.“It was tough to man- MR. YANG (HEADMASTER OF SCHOOL), MR. WU careers. And now it will be more acces- age our study, work and family plus the (YUNGDE OFFICIAL), PROF. KATHLEEN SLAUGHTER (IVEY-ASIA ASSOCIATE DEAN), RONALD sible than ever.” charity events,” says Pau. “But with the SLAUGHTER, MR. XUE (LINCANG OFFICIAL), MR. passion of our classmates and the collec- OU (YUNGDE OFFICIAL); (FRONT ROW) PRIMARY STUDENTS OF “MANGDU VILLAGE IVEY ALUMNI tive effort of the whole class, we made it!” ASSOCIATION SOWERS HOPE SCHOOL” Alumni in the News • Michael Copeland, MBA ’99, was named Chief Operating Officer of the Ivey and Google Team Up – Canadian Football League in January An Evening at the Googleplex! 2006. Copeland moves to the CFL from The IAA/Silicon Valley Chapter in North- Molson, where he was director of mar- ern California was proud to have keting for the company’s national value brought the Ivey alumni a very special brand portfolio. event in October! On October 11th, • Barbara Stymiest, HBA ’78, was Brent Remai, MBA ’93, Ivey Chapter named to the international list of the President and Sukhinder Singh Cassidy, “50 Most Powerful Women in Busi- HBA ’92, Vice-President at Google, host- ness” by Fortune Magazine. After five ed the Chapter at the famous Google- years as CEO of the Toronto Stock plex in Mountain View, California. Exchange, Stymiest became Chief Sukhinder gave everyone an insider’s Operating Officer of RBC Financial view of the world’s fastest growing and Group in January 2005. most talked about company, Google, • David Ganong, MBA ’70, was named speaking about the history of the com- a Member of the Order of Canada in pany, the competitive landscape and Google’s future ‘highways to growth’. Thank June 2005. His citation described him you to everyone who came out and made this night a huge success! as a “creative and visionary businessman” and a “model of integrity and accountability in Canadian business.” • John Francis, HBA ’86, and his father Bill Francis recently sold the family firm, Trader Media, publisher of the Auto Trader weeklies in PHOTOS: (TOP) MARC PAVLOPOULOS, Ontario, to Yellow Pages Income MBA ’05 AND GUEST SCOTT SLINKER. (LEFT) VIPUL REDEY, MBA ’98 AND GURINDER Fund for $436 million. John will con- PARHAR, MBA ’92. (ABOVE) SUKHINDER tinue to lead the business as a Yel- SINGH CASSIDY, HBA ’92, VICE PRESIDENT, ASIA PACIFIC & LATIN AMERICA OPERATIONS, low Pages executive. GOOGLE, INC.

For a complete up-to-date listing of events in your area, visit www.ivey.ca/alumni/chapters.htm Winter06 IT 8/23/06 3:03 PM Page 12 HOMECOMING 1. 2005

1. BOB MCCLELLAND, HBA ’55 RECEIVES A LIVE DEMONSTRATION OF THE SCHOOL’S WIRELESS NETWORK BY IVEY STUDENTS IN THE INTERNET CAFÉ 2. LARRY WYNANT, MBA ’72, ASSOCIATE DEAN, AND MICHAEL ZANDRI, MBA ’75 IN THE “WHO WANTS TO BE AN IVEY MILLIONAIRE” SEGMENT OF THE “EVENT IN THE TENT.” 3. MBA ’00 ALUMNI CHEER FOR THEIR CLASS IN THE “EVENT IN THE TENT.” 4. BOB CROCKFORD, HBA ’70, JOHN HUMPHREY, HBA ’60, JOHN A. CRAIG, HBA ’70 & TIM MARLATT, HBA ’70, CATCH UP DURING THE SCHOOL TOURS 5. BARBARA LINDENBACH AND BRIAN FOSTER, HBA ’75 SHARE A LAUGH IN THE SCHOOL’S INTERNET CAFÉ 6. DOUG SPEERS, MBA ’70 IS THE 2005 IVEY DISTINGUISHED SERVICE AWARD RECIPIENT. PRESENTING THE AWARD IS IAA CHAIR PATRICK CROWLEY, HBA ’74 AND DEAN STEPHENSON

12 2. PHOTOS: BRIAN PICKELL

3. Winter06 IT 8/23/06 3:03 PM Page 13

7. DEAN CAROL STEPHENSON PRE- Ivey InTouch Magazine | Winter 2006 SENTS CHRIS GRAHAM, MBA ’80 OF VICTORIA, BC HIS IVEY 25-YEAR PIN. CHRIS IS CELEBRATING HIS REUNION WITH HIS DAUGHTER 8. MBA ’80 CLASSMATES, GARY LINDSAY OF GRAND BEND,ONTARIO,BILL CARRUTHERS OF WILLIAMS LAKE, BC, MILLER MACEWEN OF VIDALIA, GEORGIA, AND ROGER PUTTOCK OF MILTON, ONTARIO – 7. HAPPY TO REUNITE AT THE RETRO REVIVAL DINNER AND DANCE 9. MBA ’95 CLASSMATES AT THE RETRO REVIVAL DINNER AND DANCE CELEBRATION, LONDON CONVENTION CENTRE 10. IAA CHAIR, PATRICK CROWLEY, HBA ’74 AND DEAN STEPHENSON PRESENT THE IVEY ALUMNI FACULTY SERVICE AWARD TO PROFESSOR JEFFREY GANDZ 11. THOSE CELEBRATING MORE THAN 50 YEARS SINCE GRADUATION JOIN 11. DEAN STEPHENSON FOR A SPECIAL GOLDEN ALUMNI LUNCH AT SPENCER CONFERENCE CENTRE 12. REUNION 8. CLASSES OF 2005 PRESENT THE DEAN WITH A CHEQUE FOR $1.3MILLION! SPECIAL THANKS GO OUT TO ALL CLASS ORGANIZERS WHO MADE THIS GIFT AND EVENT POSSIBLE. 10.

9. 12.

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HONG KONG SINGAPORE Ross Chan, MBA ’03 Chet Choon Woon, MBA ’94 Senior Marketing Manager Business Development, Akroo Philips Electronics Hong Kong Ltd. Ph: 65-6273-6968 Ph: 852-2489-3084 [email protected] Fax: 852-2424-9212 www.ivey.ca/alumni/singapore.htm [email protected] Alumni Contacts www.ivey.com.hk/alumni/ TORONTO, ON For general information, please alumni_events Dave DeNoble, HBA ’99 contact Terri Garton, Leasing Agent LONDON, U.K. Smith Company Commercial Real Estate Senior Associate Director, Paul Heydon, HBA ’90, MBA ’99 Ph: 416-366-7741 Alumni Relations Managing Director, Unity Capital Fax: 416-366-9800 519-661-3729 Ph: 7740-983-047 [email protected] [email protected] [email protected] www.ivey.ca/alumni www.ivey.ca/alumni/londonuk.htm Gail Rodwell-Simon, MBA ’96 Group Planning Manager LONDON, ON Hudson’s Bay Company Fred Gallina, MBA ’04 Ph: 905-792-5769 Chapters Vice-President, Operations [email protected] Alumni Chapters develop meaningful Shawcor Ltd. programs and activities that provide Ph: 416-744-5556 IVEY ALUMNI ASSOCIATION opportunities for alumni in their area Fax: 416-602-8434 TORONTO, ON CHAPTER OFFICE to network with one another and to [email protected] 296 Jarvis Street, Unit 7 stay in touch with the School. www.iveynetwork.ca/london Toronto, ON M5B 2C5 Ph: 416-968-0207 Fax: 416-968-6818 ATLANTIC CANADA IVEY ALUMNI ASSOCIATION [email protected] Jim White, HBA ’74, MBA ’75 LONDON ONTARIO CHAPTER www.iveynetwork.ca/toronto Senior Partner, How Lawrence White Bowes PO Box 1461, Stn. B, Ph: 902-798-5997 London, ON N6A 5M2 Fax: 902-798-8925 Ambassador Program [email protected] MONTREAL, PQ The Ivey Ambassador Program consists www.ivey.ca/alumni/atlantic_ Richard Quesnel, MBA ’00 of enthusiastic and committed alumni canada.htm Investment Advisor, Private Client Division and friends of the School who have BMO Nesbitt Burns demonstrated leadership in geographic BRITISH COLUMBIA Ph: 514-428-0888 F regions with smaller concentrations of Rob Attwell, MBA ’99 Fax: 514-428-2930 Ivey alumni. Consultant, Associated Press [email protected] Ph: 604-736-2460 www.ivey.ca/alumni/montreal.htm AFRICA [email protected] Mavis MacCarthy, MBA ’96 www.iveynetwork.ca/bc NEW YORK, NY 233-21-505300 Hussain Ali-Khan, MBA ’91 [email protected] IVEY ALUMNI ASSOCIATION/ Vice-President, Real Estate Development BC CHAPTER The New York Times Company ARIZONA BC hotline (Linda Metcalfe) Ph: 212-556-4539 Paul Hawkins, MBA ’94 Ph: 604-290-0880 Fax: 212-556-3998 480-892-7602 [email protected] [email protected] [email protected]

CALGARY, AB René Krist, MBA ’93 ATLANTA, GA Terri Garton Managing Partner Bill Robertson, MBA ’66 Senior Associate Director, Alumni Relations FullSpectrum Leadership LLC 404-303-8676 Richard Ivey School of Business Ph: 716-745-7390 [email protected] 14 Ph: 519-661-3729 Fax: 716-745-7413 Fax: 519-661-4171 [email protected] AUSTRALIA [email protected] www.iveynetwork.ca/newyork Donna Bozowsky, MBA ’91 www.ivey.ca/alumni/calgary.htm 61-2-9818-7678 OTTAWA, ON [email protected] NORTHERN CALIFORNIA Ken Alger, MBA ’00 Brent Remai, MBA ’93 District VP, Retail Distribution BAHAMAS Strategic Planning Manager TD Bank Financial Group Alec Wright, MBA ’72 Hewlett-Packard (Canada) Ltd. Ph: 613-831-1136 242-327-7701 Ph: 408-447-4359 Fax: 613-831-1137 [email protected] [email protected] [email protected] www.iveynetwork.ca/northerncalifornia www.ivey.ca/alumni/ottawa.htm BEIJING, CHINA Linda Zhou, MBA ’04 SOUTHERN CALIFORNIA SHANGHAI, CHINA 86-13-5011-15551 Don Anderson, MBA ’70 Mark Brown, MBA ’95 [email protected] Managing Director, Harvard Capital Co. Managing Partner Ph: 805-969-9339 BBA Consulting BERMUDA Fax: 805-969-9374 Ph: 86 21 6412 3103 Aly Lalani, MBA ’82 [email protected] [email protected] 441-278-2075 www.iveynetwork.ca/southerncalifornia www.ivey.com.cn [email protected]

For the most up-to-date listing of Chapters, check www.ivey.ca/alumni/chapters.htm Winter06 IT 8/23/06 3:03 PM Page 15

Ivey InTouch Magazine | Winter 2006

BOSTON, MA Sameer Raina, MBA ’03 SPAIN Andrew Fortier, HBA ’99 63-920-909-2161 Mike Lazarovits, HBA ’01 617-497-2267 [email protected] [email protected] [email protected] MIAMI, FL ST. LUCIA Jennifer von Briesen, MBA ’94 Juan Deshon, HBA ’99 Douglas Rapier, MBA ’78 508-561-0852 305-238-3984 758-457-7777 [email protected] [email protected] [email protected]

BRAZIL MISSOURI SUDBURY, ON Carlos Barbosa, MBA ’73 Dennis Ayden, MBA ’65 Colleen Gordon-Boyce, MBA ’91 55-11-5579-8805 314-361-5084 705-523-0782 [email protected] [email protected] [email protected] BUFFALO, NY MOSCOW, RUSSIA SWEDEN René Krist, MBA ’93 Paul Burton, MBA ’79 Petra Randen, HBA ’00 716-745-7390 7-095-787-1111 46-8-672-7913 [email protected] [email protected] [email protected] COLORADO THE NETHERLANDS Ronald Singh, MBA ’75 Brenda Fischer-Campbell, MBA ’82 TAIWAN 719-576-7064 31-0-343-539-301 Nick Teo, MBA ’96 [email protected] [email protected] 88-622-734-7523 [email protected] EGYPT NEVADA Hany Bishr, MBA ’04 Maria Gudelis, HBA ’89, MBA ’94 TRINIDAD 202-519-4002 702-568-9910 Jeffrey Chung, MBA ’98 [email protected] [email protected] 868-657-7135 [email protected] FRANCE NEW ORLEANS, LA Richard Laville, MBA ’85 Liz Yager, HBA ’85 UKRAINE 33-1-64-76-31-29 504-894-9710 Geoff Pollock, MBA ’02 rlaville.mba1985.ivey.ca [email protected] 380-44-490-2075 [email protected] GERMANY NIAGARA REGION, ON Steven Otto, HBA ’92 Bill De Wolf, EMBA ’95 UNITED ARAB EMIRATES 49-30-4403-1622 905-937-1552 Alykhan Alidina, HBA ’01 [email protected] [email protected] [email protected]

GOLD COAST, FL PAKISTAN Shamail Siddiqi, MBA ’05 VICTORIA, BC Gregory Korneluk, HBA ’75 Chris Graham, MBA ’80 561-997-5528 92-21-569-8191 [email protected] 250-472-4675 [email protected] [email protected] HUNGARY THE PHILIPPINES Sameer Raina, MBA ’03 NORTHERN VIRGINIA Bela Gerlei, MBA ’01 Marc and Lena Trudeau, MBA ’00 36-30-439-6373 63-920-909-2161 [email protected] 703-461-0357 [email protected] [email protected] PITTSBURGH, PA [email protected] INDIA ‘G.K.’ Krishnamurthy, MBA ’86 Anoop Sinha, EMBA ’01 603-2095-4599 412-854-3814 WASHINGTON, DC [email protected] [email protected] Marcelo Lessa, MBA ’94 15 301-229-4596 PRAGUE, CZECH REPUBLIC JAPAN [email protected] Gage Tanabe, MBA ’02 AND SLOVAKIA Paul Boucek, HBA ’81 [email protected] WHISTLER, BC 420-220-921-562 Randy Jang, MBA ’77 [email protected] KENYA 604-671-1833 Saheel Shah, HBA ’04 [email protected] REPUBLIC OF YEMEN 254-6901-2019 Neil McCormick, HBA ’79 WINDSOR, ON AND [email protected] [email protected] DETROIT, MI REGION Sebastian De Meel, MBA ’01 KOREA SEATTLE, WA Daniel (Hyung Seok) Lee, MBA ’03 Markus Foerster, MBA ’98 519-735-5057 248-761-8465 822-599-9258 206-954-8060 [email protected] [email protected] [email protected] YELLOWKNIFE, NWT MALAYSIA SOUTH CAROLINA Larry Adamson, HBA ’70 ‘G.K.’ Krishnamurthy, MBA ’86 Tove Rasmussen, MBA ’92 867-873-4156 603-2095-4599 843-335-6377 [email protected] [email protected] [email protected]

For the most up-to-date listing of Ambassadors, check www.ivey.ca/alumni/ambass.htm Winter06 IT 8/23/06 3:03 PM Page 16

IVEY'S NEW STRATEGY, FOUNDED ON THE PRINCIPLE OF CROSS-ENTERPRISE LEADERSHIPTM, TURNS THE OLD IDEA OF A BUSINESS SCHOOL ON ITS HEAD. ILLUSTRATION: WUNDERLICH STEPHANIE THINKINGB Winter06 IT 8/23/06 3:03 PM Page 17

BIG Winter06 IT 8/23/06 3:03 PM Page 18

there were no sacred cows,” says Crossan. “There were very diverse points of view, yet I was constantly amazed at how well the group FOREST worked together.”

AND TREESTM IVEY’S CROSS-ENTERPRISE LEADERSHIP APPROACH WILL REVOLUTIONIZE BUSINESS EDUCATION, AND THE WAY ORGANIZATIONS WORK

In a complex, rapidly changing and in- our traditional strengths,” says Profes- creasingly global business world, sor Mary Crossan, MBA ’85, PhD ’91. leaders must be able see the big pic- “But to take it the step further requires PROF. STEVE FOERSTER ture, understand how strategy affects a new orientation – you have to do every part of the organization, and things very differently.” Cross-Enterprise Leadership know how to make things happen. “turns business education on its Whether it’s a major acquisition, the Managing in a Complex side, starting with the issues, introduction of a new business mod- Global Marketplace which cut across all disciplines. el, or a move into a new market, it’s The Cross-Enterprise Leadership ap- ” essential to see both the forest and proach means breaking out of func- the trees. tional “silos” like marketing, operations Kicking the Tires That’s the simple but powerful con- and finance, and understanding, acting Crossan admits she was skeptical cept behind Ivey’s new strategic direc- and leading without borders. “For over about Cross-Enterprise Leadership at tion, dubbed Cross-Enterprise Leader- a century business education has been first and “kicked the tires pretty hard.” ship. Announced in September 2005, functionally based,” says Professor A strong strategy, she says, is one that Cross-Enterprise Leadership has been Steve Foerster, HBA ’81, Director of the is in demand and provides a sustain- referred to as ‘a revolution in business MBA program. “At best, some programs able competitive advantage that can’t education.’“The new strategy builds on have had some kind of capstone course be easily replicated by competitors. “I to integrate the different functions, was quite delighted, and continue to when in fact the business world is all be more delighted as time goes on,” about dealing with issues. Cross-En- she says. “This approach has depth. The terprise Leadership turns business ed- more you work with it, the more you ucation on its side, starting with the appreciate the depth.” issues, which cut across all the disci- With Cross-Enterprise Leadership, 18 plines.” Adds Mark Vandenbosch, HBA Ivey will relinquish its traditional func- ’84, Director of the HBA program:“This tion-based approach to teaching and is consistent with the approach we’ve research, and organize itself around always had of doing things with a deci- business issues or challenges. For ex- sion focus – it’s taking the same sort of ample, within the new MBA program thinking to a different level.” one key focus will be on mergers and The strategy was developed in re- acquisitions. Working with several fac- sponse to changes in the competitive ulty members, students will explore the PROF. MARY environment for business schools. A formation of a new company through a diverse task force of School faculty merger of operations in a number of CROSSAN and staff worked with consultants countries. Rather than dealing with the This approach has depth. from McKinsey and Company to ana- financial aspects of merger in Finance “The more you work with it, the lyze the changing landscape and col- class, and the human resources chal- more you appreciate the depth. lect input from key stakeholders, then lenges in Organizational Behaviour, did some hard thinking about future students will deal with the full com- ” directions. “It was a group for which plexity of the issue as it is experienced Winter06 IT 8/23/06 3:03 PM Page 19

Ivey InTouch Magazine | Winter 2006

by business leaders. “Issues and oppor- ulty members, supplemented by others Research with Impact tunities don't come in functional box- teaching elective courses. A cross-en- Research, too, will change dramatically es,” says Crossan. “Yet we’ve been train- terprise field project will give students to align with the new strategy. Four ing people in functional capabilities, the opportunity to work on real-world new centres will focus on cross-enter- and as a result firms have had to deal business issues. Based around the case prise issues: Building Sustainable Val- with issues from a functional perspec- pedagogy, the MBA program will fea- ue; Engaging Emerging Markets; Dri- tive. Now we’ll be creating an inventory ture a number of proprietary cross-en- ving Growth through Entrepreneurship of people with the capacity for Cross- terprise cases that will not be available and Innovation; and Leading Cross-En- Enterprise Leadership.” for sale to other institutions. terprise. Crossan, who heads up the The new program seems to be strik- Leading Cross-Enterprise Centre, says Re-shaping the MBA ing a chord with prospective students. each centre will have its own structure This new perspective will colour "Sign-ins" at Ivey displays at major MBA and approach, but all four will enhance every program the School offers, but fairs are up considerably from last year, and leverage existing research, bring the immediate impact will be felt in and there's also been a substantial in- diverse perspectives to bear on key is- the MBA. Ivey's flagship program will crease in online requests for informa- sues, and look for ways to increase the move from 20 months with a four- tion and class visitor opportunities. impact of research on business prac- month break to 12 months, with in- tice. For example, in her Centre there takes in May and October. An intense The World's Best is talk of creating a web application class schedule will allow the new Undergraduate Program that embodies Ivey research on orga- program to include 93% of the con- Vandenbosch says Cross-Enterprise nizational learning and knowledge tact time in the current program. The Leadership principles will also be in- management, and making it available MBA will be delivered at Spencer fused into the HBA program, although to companies struggling with these Conference Centre, currently used as the emphasis will remain on develop- key issues. ing basic business skills. "We'll be So far, the response to Cross-Enter- teaching cross-enterprise," he says. prise Leadership from the School's “The most important thing we give our alumni has been enthusiastic. "When I students is what I call business life hear senior management talk about skills - the capacity to analyze unstruc- the issues in their organizations, their tured data, identify problems and de- issues are not just about strategy - velop solutions, make and defend deci- they're fundamentally about execu- sions, work in a team, and get a lot of tion," says Tim McDonald, HBA '81, MBA work done in a short time. That will al- '88, President of A.T. Kearney Limited ways be what makes our students (Toronto). "Cross-Enterprise Leadership stand out from others." is directly related to being able to make In response to demand, the pro- things happen in organizations. That's gram will grow, becoming more geo- the beauty of it." graphically diverse while continuing Arkadi Kuhlmann, HBA '71, MBA '72, to attract high quality students. "Our President and CEO of ING Direct USA and PROF. MARK goal," says Vandenbosch, "is to cre- Chair of the Ivey Advisory Board, puts it ate the best undergraduate business succinctly. "This is the kind of business VANDENBOSCH program in the world." Cross-Enter- leadership capability that's been miss- Our goal is to create the prise Leadership will also become an ing,” he says. “With the introduction of 19 “best undergraduate integral part of the School's Execu- Cross-Enterprise Leadership, Ivey gradu- program in the world. tive MBA and Executive Development ates will be able to solve issues that chal- ” programs. lenge the entire organization." Ivey’s executive education centre. Says Foerster: “It’s a wonderful learn- CROSS-ENTERPRISE LEADERSHIP TEAM ing environment.” The curriculum will be organized Associate Dean Programs Prof. Larry Wynant, MBA ’72 around four modules: Developing your Associate Dean Faculty Development and Research Prof. Craig Dunbar leadership competencies; Developing Director MBA Program Prof. Steve Foerster, HBA ’81 business skills and executing strate- Director HBA Program Prof. Mark Vandenbosch, HBA ’84 gies; Competing successfully in a glob- Director Building Sustainable Value Research Centre Prof. Tima Bansal al environment; and Excelling through Director Engaging Emerging Markets Centre Prof. Paul Beamish, HBA ’76, PhD ’85 cross-enterprise leadership. It will be Director Driving Growth through Entrepreneurship and Innovation Centre Prof. Eric Morse delivered by a core of 17 dedicated fac- Director Leading Cross Enterprise Prof. Mary Crossan , MBA ’85, PhD ’91 Winter06 IT 8/23/06 3:03 PM Page 20

FLIGHT OF THE

BUMBLE BEEYears ago, veteran Canadian retailer Cana- PAMELA GRIFFITH-JONES, HBA ’87, MBA ’90, dian Tire had a long-running marketing BELIEVES CROSS-ENTERPRISE LEADERSHIP IS campaign based on the tagline,“More than just tires.” ESSENTIAL TO THE FUTURE OF CANADIAN TIRE Unlike most marketing hyperbole, the phrase was probably an understatement. Canadian Tire is a store that defies catego- rization, with a range of merchandise from door handles, hockey equipment and plumbing fixtures to coffee makers, canoes and patio furniture. For Pamela Griffith- Jones, it’s the perfect environment to pursue her passion for general management in complex organizations. Griffith-Jones decided on a career in business after reading Peter Newman’s book, The Canadian Establishment, when she was in Grade Nine.“I was fascinated by the workings of business,” she says.“I started reading Forbes magazine, and watch- ing the stock market. I guess I wasn’t a nor- mal high school student!” After two years of general university studies, she says Ivey was like “finally arriving.” She loved the real-world focus and in- tensity of the learning experience, and formed lasting friendships with her fellow students. The HBA program confirmed her love of business, and introduced her to the “work hard, play hard” approach. Above all, her Ivey experience confirmed her belief in the importance of being focused. “Having 20 goals and setting plans around them got me to Ivey, and it’s certainly been with me through the years.” After graduation, Griffith-Jones took advantage of her dual citizenship – her father was born in the U.K. – to work as a consultant in England for two years. On her return, she completed the MBA Direct program, graduating into the tough job market of the early 90s. Her goal was to work in strategy for a large company, but when the right job didn’t materialize, she went back to consulting.Two years later, in 1993, she joined Canadian Tire. It was an inauspicious time to be part of the company, considered under threat with Winter06 IT 8/23/06 3:03 PM Page 21

Ivey InTouch Magazine | Winter 2006

Walmart, Home Depot and other U.S.-based else’s backyard. It forces you to get really clear In addition to realizing synergies within “big box”stores entering the Canadian mar- about what you want to be good at.” the Canadian Tire retail operation, Griffith- ketplace. Griffith-Jones saw the challenges That’s tough in a company that she Jones says there are benefits to working but was undeterred. “I’m not sure what it compares to a bumblebee. “If you look at collaboratively with other business units, was, but I had a gut level instinct that Cana- the design of a bee, in theory it shouldn’t such as Mark’s Work Wearhouse, the gas dian Tire was about to become something be able to fly. If you look at Canadian Tire – bar business, and the financial services very different,”she says.“I had a sense that I with the mix of businesses and the com- group.“There’s an opportunity to leverage could do something here.” plexities of the dealer network – you’d say one another and operate as an integrated It turned out to be a good instinct. it shouldn’t fly either.” In this environment, business, but to do that effectively, you Griffith-Jones has thrived in the highly the company has recognized Cross-Enter- have to break down the walls between the competitive and rapidly changing environ- prise Leadership as a critical need. business units.” ment. After five years in the strategy area, “Complex businesses rarely have single It was once unusual to find an MBA she moved into general management, ini- dimensional challenges,” says Griffith- choosing a career in the retail industry, but tially in the automotive area, then in sports Jones. “To execute effectively, they have to that has changed along with the industry, and outdoor recreation. Most recently she think right through from marketing to fi- says Griffith-Jones.“Retail is a hot spot now, assumed the role as Vice President of nance to supply chain to people.There isn’t and Canadian Tire is a good place to be. Leisure. The division, responsible for about just one button you push.” She admits that There aren’t too many firms in Canada do- $2 billion in sales, includes sports, outdoor Canadian Tire hasn’t fully implemented a ing $8 billion in sales that have the auton- recreation, lawn and garden, backyard liv- cross-enterprise approach, but the compa- omy to make their own decisions.” ing, seasonal décor and toys. ny has realized that in a hotly competitive For her, it’s an opportunity to do what Griffith-Jones says the competitiveness of marketplace seeing the “big picture” could she likes best,“managing big complex situ- the early 90s remains, intensified by the blur- be very powerful, and not seeing it could be ations” and leading a capable and commit- ring of lines within the retail industry.“There a serious disadvantage. General managers ted team.“I have a fun job,” she says.“What was a time when Loblaws was just food, and instinctively think cross-functionally, she could be more fun than dealing with bar- Home Depot was just home improvement says, but it’s a mindset that must be ap- becues, hockey equipment and plants all on products. Now everybody is in everybody plied at all levels. the same day!” Winter06 IT 8/23/06 3:03 PM Page 22

CROSS-ENTER-

PRISE CAREERThere are many ways to develop the per- TIM HOCKEY, EMBA ’97, HAS MULTI-FACETED spective of a cross-enterprise leader. In Tim BUSINESS EXPERIENCE THAT MAKES HIM A Hockey’s case, it came by holding 20 different jobs during his 22 years at TD Canada BELIEVER IN IVEY’S NEW STRATEGIC DIRECTION Trust. Today, Hockey’s broad perspective serves him well as Group Head of Personal Banking and Co-chair of the company. Hockey started with Canada Trust when he was a student at Carleton Uni- versity. He was enrolled in Public Admin- istration, but quickly decided that he was more interested in the private sector and crammed in as many business courses as possible. In his second year of university, at the ripe old age of 20, he started a small consulting business selling investment advice to brokers. In fact, he had just landed his first major client when he was interviewed for a job at Canada Trust.“I was feeling quite proud of myself and probably over-confident,” he says. “The person interviewing me hated me!” Fortunately, the branch assistant manager sat in on the interview and convinced the interviewer to take a chance on him. Later he became good friends with both the interviewer and the manager. Hockey joined Canada Trust’s management training program. Over the next two decades, he found himself working in a wide range of functional areas, from customer service and marketing, to fi- 22 nance and lending. “What I have loved about banking is the variety and range of opportunities,” he says. “The constants have been great people to work with, a really strong and healthy corporate culture, and the chance to learn and to get great things done.” In 1995, as a newly-minted Assistant Vice President, Hockey decided to enrol in Ivey’s Executive MBA program, attracted by the case method and the School’s reputation for turning out exceptional general managers. To his delight, he found himself “in a room with 55 other Type A’s,” thriving on the lively discourse with

bright and accomplished fellow students. PHOTO: DORKEN DW Winter06 IT 8/23/06 3:03 PM Page 23

Ivey InTouch Magazine | Winter 2006

He admits, however, that it was Internet and phone banking services, prise skills, just to get the job done,” he tough combining school with full-time mortgage, lending, credit card, bank ac- says. “But getting more junior people work and a family. Now a strong propo- count and term deposit businesses, and thinking more broadly about business nent of balancing work and life, Hockey all the back office functions that support success helps them develop faster.” finds that his wife Lana (a Western them. His major focus is creating a truly Hockey uses the example of a recent grad) and two sons, now 11 and 13, keep customer-focused organization.“Canadi- initiative to illustrate his point. In early him on track. ans don’t generally like their banks December, the bank distributed Apple Two years after he graduated from the much,” he says wryly. “We think that TD iPods to 45,000 employees, to thank Ivey program, Canada Trust was pur- Canada Trust has an opportunity to carve them for an exceptional year. To ensure chased by Toronto-Dominion Bank, and out a better service experience, and the success of this apparently simple pro- it looked as if Hockey’s career in banking that's something Canadians want.” He ject, the manager in charge had to inter- might slow down. Fortunately, TD took a recognizes that there are no easy fixes, act with virtually every department in unique approach to the acquisition, see- and although service levels are at record the bank and several outside organiza- ing it not only as an opportunity to gain a highs, they are not where he would like tions, including Apple itself. “It’s a great strong retail brand, but also to bring new them. “Having great hours is one small example of why you want more people blood into the executive team. Hockey step,” he says, “but there is much more lower in the organization thinking broad- found himself busier than ever, helping to to be done. It takes time – this is a ly and realizing that you have to pull all lead “the most successful merger in marathon, not a sprint.” the pieces together,” he says.“It’s not just Canadian history.” He points proudly to Hockey, a member of Ivey’s Advisory when you’re doing mergers and acquisi- the financial results: just prior to the Board, is a strong supporter of the tions and mega-deals.” merger, Canada Trust's profits were about School’s new Cross-Enterprise Leadership Cross-Enterprise Leadership has the $330 million, and six years later, TD Cana- approach to business education. He at- potential to strengthen Canada’s com- da Trust made $1.7 billion. tributes his division’s success – growth petitiveness, Hockey says. “If people get In his current role, Hockey is responsi- of 15% per year – to the highly integrated this experience earlier in their careers, we ble for all personal banking, including nature of the organization.“It’s assumed will simply grow better leaders – and 1,000-plus branches, 30,000 employees, that people at my level have cross-enter- Canada needs better leaders.”

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TIM GAYDA, HBA ’89, MANAGING DIRECTOR OF SPORT FOR THE 2010 VANCOUVER OLYMPIC AND PARALYMPIC GAMES. Winter06 IT 8/23/06 3:03 PM Page 25

REACHING FOR THE COLOURED RINGS AS THE TURIN WINTER GAMES COME TO AN END, CANADIANS ARE LOOKING FORWARD TO HOSTING THE WORLD AT THE NEXT GAMES IN VANCOUVER 2010. IVEY HAS A STRONG OLYMPIC TRADITION, WITH MANY HIGH-PERFORMANCE ATHLETES AMONG OUR ALUMNI. IVEY GRADS ARE ALSO PLAYING KEY ROLES IN THE 2010 GAMES AND THE

PHOTO: KIM STALLKNECHT CANADIAN OLYMPIC MOVEMENT. Winter06 IT 8/23/06 3:03 PM Page 26

CLEARING THE THE HIGHLIGHT OF HBA ’89 ALUMNUS JEFF GLASS’S HURDLES ATHLETIC CAREER CAME IN THE LOS ANGELES OLYMPICS

Crouched at the start of the semi-final of the 110-metre hurdles at the 1984 Los Angeles Olympics, Jeff Glass knew he wasn’t expected to be among the first four runners to cross the finish line. But he also knew what the other runners were capable of, who would be running for fourth spot, and what he had to do to get there. At the end of the race, he dived headlong for the finish line, qualifying for the final by one one-hundredth of a second. “I was fairly certain I wasn’t diving to steal fifth place,” he says. Glass grew up in London, Ontario, where his early interest in sport was nur- tured by the success of Western’s athletic teams. He got involved in track and field simply because it was the best program in his high school, coached by legendary sports figures Jane Peckham and Don what you can and can’t do,” he says. rate finance lawyers, he has advised on a Young. He was also drawn by a sport “You’re going to be a lot happier and number of high profile domestic and in- where the stopwatch was the final word. more successful in life and in business if ternational transactions, and is a con- “Track is brutally honest,” he says. “You’re you accept that some things aren’t possi- tributing editor of Federated Press’ Cor- ‘mark to market’ every practice, every race.” ble.” Placing fourth in the same race was porate Governance Journal. Glass enjoys An all-round athlete, Glass was on his friend and teammate Mark McKoy, running his practice like a business. both the national track and volleyball who won Olympic gold for Canada eight “Many people would be surprised to teams by the time he was in Grade 12. years later in Barcelona. know that even in the largest firms in When he injured his shoulder the next Glass hoped to take another shot at the country, the practice of law is very year, the choice of which sport to pursue the Olympics, but an injury shortly be- entrepreneurial,” he says. became easy. fore the ’88 Games ended his chances. In Glass says his business degree was good 26 The importance of good coaching was the meantime, he pursued a law degree training for a legal career.“At Ivey I learned one of the big lessons that Glass took from at Western, then finished his HBA in 1989. that there are different ways to approach his early days in track and field. “When Although Glass went on to practice law, every issue, and to anticipate that others you’re young and you see excellence, you he still stays in touch with many of his will take a different view on the same facts. learn it doesn’t happen by accident,” he Ivey classmates.“The whole case method This discipline improves the type of prepa- says. “If you really want to achieve any- lives or dies by the quality of the people ration I do on a day-to-day basis.” thing you need to seek out the best coach- in the class,” he says. “We were lucky -- With three daughters under the age ing. It was that same theory that drew me we really had a special group of people. of five, Glass now confines his sporting to the Ivey Business School.” We became very close. In fact, I act for a activities to golf and tennis. But the When Glass was accepted by Ivey, he number of them today.” lessons he learned from a high perfor- was training heavily for the Los Angeles Glass practices with Blake, Cassels & mance athletic career have contributed Olympics, and the School agreed to defer Graydon LLP, where he is a senior part- to his professional success. “Successful his first year. At Los Angeles he exceeded ner in the Securities Group in its Toronto athletes focus on why things happen,” his goal of running in the semi-finals, and office, specializing in corporate finance he says. “They try to take something there was no disappointment in finishing and mergers and acquisitions. Recog- away from every result, to learn from it.

eighth. “It’s important to understand nized as one of Canada’s leading corpo- CONTINUED ON PAGE 31 >> Winter06 IT 8/23/06 3:04 PM Page 27

Ivey InTouch Magazine | Winter 2006 INSIDE THE FIELD OF PLAY AS MANAGING DIRECTOR OF SPORT FOR THE 2010 VANCOUVER OLYMPIC AND PARALYMPIC GAMES, TIM GAYDA, HBA ’89, WANTS TO PROVIDE THE BEST POSSIBLE EXPERIENCE FOR ATHLETES

When Tim Gayda’s fellow HBA students were interviewing for corporate jobs and worrying about their next career moves, his head was almost literally in the clouds. Now his obsession with the mountains of western Canada is paying off handsomely. Gayda fell in love with the Rockies as a teen, when he visited an older brother who was working in Banff. Throughout his university career, he returned to Banff every for a job with the Vancouver 2010 Bid ganizations, including the International summer to work. An avid skier, he also took Committee in 2001, managing the sport Sports Federation, the International Para- up climbing and mountain biking.“It was my venue planning. When the bid was suc- lympic Committee, and the International passion,” he says. “The mountains were dri- cessful, he landed the job of Managing Olympic Committee Sport Department. ving me.” Instead of the more traditional Director of Sport for the 2010 Olympic “There are a lot of stakeholders who need corporate route, his first job after graduation and Paralympic Games.“For an event guy, to be consulted,” says Gayda. “The more from Ivey was with a heli-skiing company. it doesn’t get any better,” he says. “The we communicate, the better the product After a five-month hiatus during which Games are about as big as you can get.” we will deliver at the end of the day.” he cycled from Beijing to Sri Lanka, Gayda Gayda’s department manages all as- Currently the chief challenge of the decided in 1991 that it was time for a “real pects of sport including ensuring that the job, he says, is dealing with the extraordi- job.” “I realized that I loved sport, and it be- “field of play” is world class, and building nary rate of growth. The Vancouver Orga- came a question of how I could make a liv- teams to stage pre-Game test events. In the nizing Committee currently has 150 em- ing in it.” He moved to Vancouver and be- case of Alpine skiing, that means ensuring ployees. The staff will double in size every gan volunteering with companies that that the course is prepped for competition, year, until there are 1,500 employees, managed sporting events. Eventually he safety features are in place, timing and scor- 3,000 contractors and as many as 30,000 27 landed a job with one of the top companies. ing equipment is working and some 1,200 volunteers.“It grows exponentially,” says Organizing major events is a lot like run- volunteers are trained and managed. But Gayda,“and then right after the Games it ning a business, Gayda says. His Ivey training Gayda’s ultimate goal is broader.“We want gets turned off. There aren’t a lot of orga- in HR, finance, marketing and other func- to create the best experience for the ath- nizations that work like that.” tions, and his ability to integrate across func- letes – ensuring that everything is in place Gayda admits that the success of Cana- tions, came in handy on a daily basis.“In the to allow them to compete at their best.”To da’s Olympic team will, to some extent, de- event business you have to wear a lot of make that happen, the Sport Department termine the success of the 2010 Games. Al- hats, so it really helps to have a broad base of works with other 2010 functional areas, ed- though not directly involved, his group understanding in all aspects of business.” ucating people about the needs of athletes. provides support to the “Own the Podium As an event organizer, he helped put Currently people from Gayda’s depart- 2010” program, designed to help Canada together mass participation running ment are working with the designers and become the #1 medal winner at the Games, events, World Cup and World Champi- project managers of each sport venue, and to place in the top three at the 2010 onship skiing events, the NFL American providing input into design and construc- Paralympic Games. Each sport association Bowl, and the Grey Cup, both in the city tion. Another key responsibility is liaising has identified the resources it needs to

PHOTO: KIM STALLKNECHT and at Whistler. That positioned him well with national and international sport or- CONTINUEDONPAGE31 >> Winter06 IT 8/23/06 3:04 PM Page 28

TEAM PLAYER WORKING WITH OTHERS HELPED BRAD FARROW, MBA ’83, SUCCEED IN JUDO AND IN BUSINESS

When Brad Farrow was 15 years old his judo instructor competed for Canada in the 1972 Munich Olympics. As Farrow watched on TV, his mother remembers him saying, “I’m going to the Olympics too.” Four years later he did, placing fifth at Montreal. Farrow grew up in Steveston, a Japan- ese Canadian fishing village in the south- west corner of Richmond, British Colum- bia. Judo was a strong local sport in the area, and Farrow took naturally to an activity that combined passion, skill, and hard work. At age 17, Farrow won the two years with Nomura Securities, a Japan- the clients. The quality of the questions Canadian men’s championship, a title ese company that specialized in interna- we ask is as important that the ideas we that he owned for 10 of the next 11 years. tional finance. He then got a call from come up with.” As Canadian champion, Farrow moved Ivey’s career management department to Farrow continues to coach judo when to Montreal to train with the national see if he was interested in a small 10-per- he can. He also applies the lessons he team. He remembers the excitement of son firm in Vancouver that was looking for learned as an elite athlete to his profes- competing in the ’76 Olympics before a some people to help them grow. sional career. “The wonderful thing about home crowd of 10,000 people. “When The company, RLG International Inc., judo is its message to participate, do the they called out my name, a cheer went is a management consulting firm that best you can, and not give up,” he says. up,” he remembers. “It gave me goose specializes in performance coaching. It “The lesson for me is that hard work is bumps, and I lost some of my concentra- now has more than 100 consultants in- more important than genius or brilliance.” tion in the first matches.” volved in projects all over the world. In Like every athlete, Farrow has also After the Olympics Farrow continued each job, an RLG project manager works learned that no-one is ever at the very to train heavily in Montreal, and for a on the client’s site alongside the frontline top for long.“Being the champion is a re- time in Japan. He was on the Olympic employees. “We help them tweak the ally transient position – a single moment Team that boycotted the games in 1980, things they do every day,” says Farrow, in time,” he says. “But being great is and placed sixth in the Los Angeles who is a managing partner and owner. about consistency and being there all the Olympics in 1984. “Sometimes marginal changes have huge time. Just as for an athlete, consistent 28 While in Montreal he completed a impact on results.” In the early 90s Far- performance time and time again makes Bachelor of Science degree from Concor- row saw an opportunity for the firm in for a great company.” dia University, and began teaching. offshore drilling and production in Scot- Throughout his sporting career, Far- When a friend suggested he think about land. He moved to Aberdeen in 1995 with row learned the value of teamwork. It’s a doing an MBA, he didn’t know what it his wife and two children, then seven and value that’s at the heart of RLG’s philoso- was. After investigating, he was attracted 10. He spent six wonderful years growing phy. Although the firm’s consultants work by the generalist nature of the program, the business and exploring Europe, be- individually all over the world, they stay and chose Ivey because of its reputation. fore returning to Calgary. in touch and come together regularly for Although his rigorous training regime RLG serves many industries, including team building events.“Judo is an individ- prevented him from getting deeply in- mining, oil and gas, nuclear power, and ual sport but you can’t excel if you don’t volved in School activities, Farrow enjoyed aerospace. Farrow’s generalist training at have a great team – partners you practice the students and professors. He still Ivey prepared him well for the challenges and learn with,” he says. “It’s the same keeps in touch, and recently did a case of performance coaching in a broad with our company. Judo is a great model with John Heywood-Farmer about his range of settings. “At Ivey I learned how for me because it says that for anyone company, RLG International. to ask the questions,” he says. “In our on the team to be a star, he or she has to After completing his MBA, Farrow spent business the solution often comes from have a great team to work with.” Winter06 IT 8/23/06 3:04 PM Page 29

Ivey InTouch Magazine | Winter 2006 RAISING THE A LEADER IN CANADA’S OLYMPIC MOVEMENT, GORDON PETERSON, BAR MBA/LLB ’87, IS HELPING OUR ATHLETES REACH GREATER HEIGHTS cally we saw the pool,we of Diving Canada, where he used his facili- saw the airport and we tation skills to heal some rifts. By the early saw the hotel,” he says, 90s, he was also involved with the Aquatic “but I met people from Federation of Canada, the umbrella organi- many different cultures, zation for aquatic sports. and that was a great In 1992 the Canadian Olympic Commit- learning experience.” tee (COC) changed the requirements to When Peterson en- qualify for the Olympics, requiring a “dis- rolled in the joint tinct probability” of finishing among the MBA/LLB program at world’s top 16. When that new standard Western, his intention disqualified a talented 16-year-old diver, was to go into busi- Peterson advocated on her behalf. A sub- ness. While doing sequent lawsuit resulted in two young third-round interviews divers being named to the Barcelona with an investment team. Unfortunately, the lawsuit soured bank in New York, he the atmosphere at the Olympic Games found himself on the and the diving contingent was treated as wrong subway train second-class members of the team. “We late at night, surround- were supposed to be supporting these ed by intimidating fel- athletes so they could perform to the best low passengers. “I of their ability,” says Peterson, “and we thought to myself, ‘I’d were actually impeding their ability to per- hate to raise a family form. That didn’t make any sense.” The in these circum- young athlete who sparked the controver- stances,’ and decided sy was Anne Montmigny, who went on to right then to stay in win two Olympic medals in 2000. In 1980 Gordon Peterson was one of Cana- Canada.” Having missed much of the Cana- His involvement with the Montmigny da’s top divers, with a good chance of dian recruitment season, he spent the year case helped Peterson focus on the role of making the team for the Moscow Sum- articling with a Toronto law firm, and dis- the COC.The COC’s mandate is to provide fi- mer Games. When Canada decided to covered that the law was “much more in- nancial support, services and leadership to boycott the Games, Peterson felt his teresting than I ever thought.” He was the Canadian amateur high performance Olympic dreams were over. As it turned planning on staying in Toronto, but his wife, sport community, and foster athletic excel- out, they were just beginning. Through Mary Wilik, convinced him to return to Lon- lence.“The role of any governing body is to 29 his involvement in the Canadian Olympic don. After several years with a big law firm, eliminate the excuses for non-perfor- Committee and other governing bodies, he joined forces with Susan Carlyle to form mance,” he says. “There’s no magic to pro- Peterson has helped build the sport of div- Carlyle Peterson, where he has practiced ducing a top athlete – you need talent and ing and create an environment that pro- corporate and securities law since 1995. you need excellent coaching. But you also duces world-class athletes. (Carlyle is a granddaughter of Walter have to have equipment, facilities, and com- Peterson grew up in Pointe Claire,a suburb Thompson, former Dean of Ivey.) petition, and that’s where we can help.” of Montreal known for its aquatic programs. After the disappointment of the Peterson says his dual training at Ivey “It was natural to gravitate toward the wa- Moscow boycott, Peterson continued to be and in the Faculty of Law has helped him ter,”he says. He started out swimming, then involved in diving, first as a coach, then as a make an impact on high-performance sport moved into diving. He chose Simon Fraser for judge. When Canada’s divers gave disap- in Canada. “Law is very detail oriented,” he his undergraduate degree because it was pointing performances at the Seoul says. “In business you have to see the big one of the few universities in Canada with a Olympics in 1988, some people felt that picture. But you also have to implement – diving program. As a member of the nation- governance problems were to blame. At and the devil is in the details.The fact that I al team, Peterson relished the opportunity to the request of several national team diving have both perspectives really helps.”

PHOTO: SELINGER JASON travel to different parts of the world. “Basi- coaches, Peterson agreed to join the Board CONTINUED ON PAGE 31 >> Winter06 IT 8/23/06 3:04 PM Page 30

a lot of sense to me. It strikes a note of Development pursuing excellence, and that’s a word that has gotten lost in our educational system.” The more he learned, the better he liked Strategic the concept.“It’s important to be a gener- Giving alist,” he says, “but you also have to be pretty darn knowledgeable about each of says. “It helped advance my career at a The Class of MBA ’85 and the functional areas of the business, and critical stage.” Colin Hubling, HBA ’53, are how each one can either contribute to op- After graduating from Ivey, Lister among many donors who portunities or cause problems.” worked for several years as a consultant, are excited about Ivey’s new strategic direction, Hubling did more than just agree with then launched Startups Inc. to provide and prepared to invest in it the School’s direction: he made his sup- financing and consulting to early-stage port tangible.“It’s easy to sit on the side- companies. In 1989 he co-founded Impe- lines, but if it’s something worthwhile, rial Capital. He has since led or co-led there’s some responsibility to support it.” the acquisition of several successful Colin Hubling, HBA ’53, is enjoying retire- He pledged $100,000 in support of the platform companies, and helped them ment after a long and successful career new strategy. grow rapidly. as a corporate executive. Stephen Lister, Like Hubling, Stephen Lister credits Lister, too, is excited about Ivey’s new MBA ’85, is an entrepreneur who co- Ivey with giving him a good start in his direction. “In the real world, when you founded a Toronto-based merchant bank. business career. He spent several years as solve problems and act on opportuni- What do these men have in common? an economist with the federal govern- COLIN HUBLING, HBA ’53, IS PASSIONATE ABOUT

Two things. They both graduated from ment before doing his MBA. “Ivey was PHOTO: SELINGER JASON THE SCHOOL’S NEW STRATEGY. (OPPOSITE) the Ivey Business School, and they both my ticket into the private sector,” he STEPHEN LISTER. MBA ’85 believe passionately in the School’s mis- sion and its new strategy, based on the principle of Cross-Enterprise LeadershipTM. Colin Hubling grew up in London On- tario, and decided in primary school that he would attend what was then the West- ern Business School. He achieved his goal, spending the last two years of his university career at Goodholme, a mansion that housed the HBA program in the early 50s. “A lot of us had no real insight of any sort into the business world,” he remembers. “The program was very challenging and enlightening. By the time we were finished, we felt we had some insight into how things work, and felt quite confident that if we applied those insights and worked hard, we could succeed.” 30 And succeed he did, working with the Ford Motor Company, General Motors, Westinghouse and Canada Post. He spent the last 15 years of his career as president of Hubbell Canada Inc., an electrical man- ufacturing company. His diverse career gave Hubling an appreciation for the strong grounding in general management he had received at Ivey.“Right from early in my career I was a generalist,” he says.“I had to work with the engineers, the financial people, human resources, marketing, everyone.” When Hubling first heard about Ivey’s new Cross-Enterprise Leadership strategy, he was immediately intrigued.“This makes Winter06 IT 8/23/06 3:04 PM Page 31

Ivey InTouch Magazine | Winter 2006

Lister and seven MBA ’85 classmates – Ultimately, Lister says, support for Andy Chisholm, John Eckert, Gene Genin, Ivey is support for the future of Canadi- Brian Heald, Maurice Hudon, Gene an business. “The School turns out a lot Stefanyshyn and Alexander Taylor – of entrepreneurs, as well as executives, raised money for their class reunion gift. and the multiplier for the economy is The first step for the committee mem- phenomenal. I’ve been fortunate to be bers was to “lead by example” by making quite successful in my business, so I significant gifts themselves. Next, they thought it was important to give back got on the phone with their classmates, and make sure the next generation has re-connecting them with the School and as good or better opportunities to suc- encouraging them to add their support. ceed as we did.” Together they raised over $450,000. Hubling agrees. He has an even more The class of MBA ’85 has designated personal reason for being concerned its gift to support the Cross-Enterprise about Ivey’s future direction. In Septem- Leadership initiative. Lister says the mon- ber, his granddaughter started her first ties, you deal with all aspects of the or- ey may be used to create new cross-enter- year at Western as part of Ivey’s Academ- ganization, usually with teams of peo- prise cases, and support coordinated re- ic Excellence Program, which guarantees ple drawn from all functional areas. search efforts. “This is very worthwhile,” admission to the HBA program.“She’s the People who have experience in seeing he says.“The School is undergoing a major kind of person the School needs – a self- issues in a broader context are much strategic change of direction, doing what starter who can’t accept anything short more effective in leading these teams. needs to be done to keep it vibrant, cur- of excellence,” he says proudly. “When Breadth of view is very valuable in rent and at the forefront of management young people like her get the right kind yielding better outcomes.” education. It’s a big challenge and it re- of coaching and inspiration at Ivey, they In preparation for their 20th reunion, quires resources to make it successful.” are unstoppable.”

>> JEFF GLASS CONTINUED FROM PAGE 26 >> GORD PETERSON CONTINUED FROM PAGE 29 Ivey Alumni with You really don’t want to show up at an In his COC role, Peterson has been in- Olympic Affiliations event wondering how you’re going to volved in setting performance goals for HAROLD BACKER, MBA ’90 1984 Los Angeles, 1988 Seoul, do. You have to know what you’re going Canada’s Olympic team. The bar has been 1992 Barcelona Games - Rowing to be able to do on that given day and set high – the COC wants Canada to be PETER BELL, MBA ’59 1964 Tokyo Games - Swimming Manager what the competition is likely to do. among the top three nations at the 2006 STUART BRUCE, HBA ’95 1992 Barcelona Games - Sailing This kind of preparation translates well Winter Games, and the top 16 nations at the CHUCK DALTON, BA ’50 1952 Helsinki Games - Basketball into any career.” Summer Olympics in 2008.The long-term vi- HEATHER DAVIS, MBA ’05 2000 Sydney Games - Rowing Athletes constantly measure their per- sion is to finish first in Vancouver in 2010. VIC EMERY, HBA ’55 1964 Innsbruck Games - Bobsleigh formance, particularly in sports like track Peterson believes that Canada’s BRAD FARROW, MBA ’83 1976 Montreal, 1980 Moscow*, and field. This kind of thinking, too, can Olympic team has turned a corner, and 1984 Los Angeles Games - Judo RICH FERGUSON, MBA ’58 1952 Helsinki Games - Athletics help you professionally, says Glass. “Ath- he is confident that its stretch goals can TIM GAYDA, HBA ’89 2010 Vancouver Games - Director of Sport letes understand that you need to get be achieved. “We’re in a very different po- JEFF GLASS, HBA ’89 1984 Los Angeles Games - Athletics better at what you do every day. You sition than we were five years ago, with a LAMONT “MONTY” GORDON, HBA ’55 31 move forward or you move back. You win lot more funding available,” he says. “But 1964 Innsbruck Games - Bobsleigh or you lose. You learn what it feels like to success comes in small steps. You’ve got LINDA JACKSON, HBA ’84 1996 Atlanta Games - Cycling win, and that it feels a whole lot better to do the little things well in order to SHARON LANE, MBA ’85 1980 Moscow* Games - Athletics than losing.” achieve the great things.” DAVID LEIGHTON, PROFESSOR EMERITUS 1988 Calgary Games - Former President and CEO, Olympic Games Organizing Committee >> TIMGAYDACONTINUEDFROMPAGE27 sors and from young people getting into MURRAY MCCAIG, MBA ’99 1992 Barcelona Games - Sailing achieve the goal, and the Vancouver Orga- sport.“The biggest challenge,” he says,“is RAY MONNOT, HBA ’57 1960 Rome Games - Basketball nizing Committee has raised half the mon- to keep the funding and the excitement GORDON PETERSON, MBA/LLB ’87 Canadian Olympic ey – $55 million. The federal government from waning when the Games are over.” Committee (COC) member since 1993, represented the sport of has provided the remaining $55 million. Reflecting on his own unconventional Diving on the COC Board since 1998 BOB PHIBBS, HBA ’49 1952 Helsinki Games - Basketball Gayda says his group will play an impor- career path, Gayda has a word of advice BRUCE ROGERS, MBA ’82 1976 Montreal Games - Swimming tant role by providing Canadian athletes for young graduates thinking about their LARRY TAPP, FORMER IVEY DEAN Master Official at the with access to the venues and courses – future plans. “You don’t have to work at 1976 Montreal Games, Former member of the Canadian what he calls “home court advantage.” the traditional corporations,” he says. Olympic Association Gayda believes the 2010 Games are al- “There are many different paths you can *did not compete due to boycott ready stimulating more interest in sport take, but you have to find and follow Every effort was made to ensure the accuracy of this list. If your in Canada – both from corporate spon- them on your own.” name was missed, please let us know at [email protected]. Winter06 IT 8/23/06 3:04 PM Page 32

Dunbar received some good advice. One of his key roles is supporting “One of my advisors told me to go Ivey’s large cohort of young professors where there are fewer people – where as they approach the “promotion and you’re more likely to be able to say tenure” process, by which they become something novel and unique.” He fol- permanent members of the faculty. Proffile lowed the advice, produced some in- “It’s a very positive process,” says Dun- In the Crease novative work, and jumpstarted a bar, “because individuals have an op- highly successful research career. portunity to reflect on their contribu- Craig Dunbar’s experience From Rochester he took up a faculty tions to the school and the profession, as a goalie keeps him position at the University of Pitts- but it’s also very labour-intensive.” focused as Ivey’s Associate Dean of Faculty burgh. A big factor, he insists, was that On the research side, he inherited a Development and Research the hockey was good, with Mario strong infrastructure and staff from Lemieux on the ice for the Penguins. In former Associate Dean Paul Beamish, fact, the small school and warm com- HBA ’76, PhD ’85. The fresh challenge munity proved a supportive environ- will be supervising the birth of four re- When Craig Dunbar was growing up ment in which to launch his academic search centres that have emerged from in North York, Ontario, he happened to career and start his family. the School’s new strategy.“The centres be the youngest kid in the neighbour- In 1997, Dunbar was ready for a are going to be great vehicles to make hood, so when a game of ball or pond move. Impressed by Ivey’s reputation our research program stronger, and the hockey was on, he was generally put in and strengths in finance, he visited impact greater,” he says. “It’s an excit- net. “Somebody had to be volun- the School and watched Rob Klassen, ing time to be thinking about research teered,” he says. It turned out he was a MBA ’89, lead a lively case class. “I was strategy and support.” talented goalie and became a top a real student of hairlines at that After a few years off the ice, Dunbar hockey player. point,” he says. “When I taught, the rediscovered hockey when he arrived Dunbar, who became Associate Dean Faculty Development and Re- search at Ivey in 2004, is still being volunteered for challenging roles, and “I’ve had a very positive performing them with exceptional experience here and grace and skill. The son of an engineer, Dunbar the people I work with played competitively with the Metro are very supportive.” Toronto Hockey League but ended up studying engineering at the University of Toronto. His next step was a Masters in Technology and Policy at the Massa- heads were down most of the time at Ivey and was invited by Professor chusetts Institute of Technology (MIT). and the students weren’t engaged. It Chris Higgins to join a pick-up game. “I grew up as a Bruins and Red Sox fan, was exciting coming into an environ- He also plays occasionally with MBA so Boston seemed like a great place to ment where students are very active and HBA students, something he de- go,” he says with a grin. While there, in the classroom.” He credits support scribes as “a great way to connect and he played on the MIT hockey team and from his colleagues with helping him be yourself.” 32 worked as a student residence advisor. make the adjustment to Ivey’s de- He says there is a connection be- Back in Toronto, he spent two years manding case study method. “At Ivey tween the mindset of a goalie, and that doing public policy consulting before de- your success isn’t defined by being of an Associate Dean. And it’s not, he in- ciding to pursue his PhD at the Simon better than other faculty,” he says. sists, the ability to take tough shots. School at the University of Rochester. In “We all help each other to be as “I’ve had a very positive experience here Rochester his focus changed to corpo- strong as possible.” and the people I work with are very rate finance. His thesis focused on the In 2003 he took over as area coordi- supportive – there have been no pucks!” practice in investment banking of com- nator for Finance, then served as a But he says that being a goalie teaches pensation through stock options. “In member of the Curriculum Review you to let go of mistakes and move on, about 20 per cent of cases, firms give Committee, a major initiative that led keeping your focus sharp.“If you let in a investment banks ownership in the firm. to significant changes in the MBA and goal, you can’t let yourself be rattled. It’s not a trivial activity, so I wanted to HBA programs. When he was present- Same with a Dean – when something look at why they would choose to do it ed with the opportunity to step into doesn’t go quite the way you’d like it and when it has a positive impact on the Associate Dean role, he saw it as a to, you have to let it go and continue the company in the long term.” chance to have “some significant im- trying to do the right things by people It was during his PhD program that pact” on the School. and for people.” Winter06 IT 8/23/06 3:04 PM Page 33

Ivey InTouch Magazine | Winter 2006

PROFESSOR CRAIG DUNBAR, ASSOCIATE DEAN FACULTY DEVELOPMENT AND RESEARCH, KEEPS HIS HEAD IN THE GAME ON THE ICE AND AT IVEY. PHOTO: SELINGER JASON Winter06 IT 8/23/06 3:05 PM Page 52

Ivey Lives Remembered

Harry Yeandle, HBA ’32 1907-2004

In 1934 he moved to London, supporters. He belonged to the England, where he played hock- Stratford Country Club for more ey with a group of Canadian than 50 years, only selling his expatriates called the golf clubs when he reached the Grosvenor House Canadians. age of 90. “There was no money in it,” he Yeandle, a generous sup- once said, “but it was a lot of porter of the School during his fun.” The team toured across lifetime, once said, “I think all Europe, and at one point played alumni should support the a game in front of Adolph school because it’s the num- Hitler. He returned to his home- ber one school in Canada and town of Stratford in 1938, and we want to see it progress joined the RCAF during World and develop.” He attended War II. He served overseas from Homecoming in 1997 to cele- 1942 to 1945, then spent a year brate his 65th reunion. Unfor- in London helping to reunite tunately he fell during the vis- HARRY YEANDLE (CENTRE) WITH FORMER DIRECTOR OF DEVELOPMENT, ANGELA CHAPMAN AND FORMER IVEY DEAN, “war brides” with their Canadi- it and broke his leg, missing LARRY TAPP, AT THE STRATFORD COUNTRY CLUB IN 2002. an sweethearts. some of the events. In 2003, When Harry Yeandle began his 2003. “I thought this bursary Returning to Canada in Dean Larry Tapp visited him at HBA at the University of West- fund would be the most help- 1946, he worked first at Jack his Stratford home to mark his ern Ontario in 1930, tuition cost ful thing I could do.” Hood School Supplies, and later 70th reunion. about $90 per year. Even so, he Yeandle’s class at Ivey had with Mountain, Mitchell law “Mr. Yeandle’s gift is an ex- had to work hard to earn the just 15 students, and the univer- firm in downtown Stratford. He ample of wise and thoughtful money. Yeandle, who passed sity itself was very small. “You was very active in his commu- philanthropy,” said Dean Carol away on October 27, 2004, cre- got to meet people in all the fac- nity, as a member of St. James Stephenson when the donation ated a $500,000 endowment ulties, even the medical school,” Anglican Church, the Stratford was received by the School. through his will to help future he later recalled.“Walter Thomp- Masonic Lodge, the Stratford- “The impact of his life and Ivey students meet the much son, Phil Hensel and Lloyd on-Avon Shriners Club, and the work will continue in perpetu- higher cost of education today. Sipherd were the professors – Mocha Temple, London. He and ity, helping Ivey achieve its vi- “The cost of going to school is they were all fine men, but not his siblings were also enthusi- sion and Ivey students develop enormous now,” he said in much older than the students!” astic Stratford Festival fans and to their full potential.”

IN MEMORIAM

Peter Craig, Exec ’69 Walter Biehn, HBA ’39 Catherine Kuszmaniuk, Lloyd Raney, HBA ’56 HBA ’52 Walter Haig, MBA ’72 Donald Scott, HBA ’49 John Sullivan, Jack Hern, HBA ’52 HBA ’59 John D’Angelo, Harold Williams, DBA ’49 MBA ’82 Martin Meech, DBA ’52 Jack Dubasz, MBA ’60 Stanley McGill, HBA ’50 Lisa Schatz, MBA ’93 Douglas Tomlinson, Bruce Forster, Frank Senese, HBA ’51 HBA ’52 HBA ’60 Brian Kirkwood, Exec ’97 Fred Aston, DBA ’52 William Taylor, HBA ’54 James Adams, HBA ’68 Winter06 IT 8/23/06 3:05 PM Page 53 Winter06 IT 8/23/06 3:05 PM Page 54

standable to a Cambodian audience. Tu- for the choices and opportunities avail- ition at the university is US $280 a year, able to Canadians that simply don’t exist putting it out of reach of most families. for my students in Cambodia. Very few students have cars; most de- I realized, too, that it is possible to live Alumni Speak pend on motorbikes or bicycles to get happily with less, and that the most im- from their farms to class each day. portant things in life are not material. I Teaching and While I was in Cambodia, life was re- hope this realization will help me be more duced to the basics. I had nothing, and flexible about my life choices, and more Learning in nor did the people around me. Yet they philosophical about the stresses of every- Cambodia seemed happy – my students and the day life. To me, it’s an important lesson, people I met on the street were respect- and I’ll go back to Cambodia as many By Michael LeBoldus, ful, polite, interested and always smiling. times as I need to remember, and to live it. HBA ’99, MBA ’03 On my last night in Cambodia, I went in- to a favourite local pizza restaurant in Ph- Michael LeBoldus is a consultant at De- nom Penh. The owner, a young Cambodian loitte in Toronto. The company was Last fall I had the amazing experience of man, inquired about the cost of airfare to strongly supportive of Michael’s desire to teaching at a university in Cambodia for Canada, and I asked him if he was saving work for an NGO in Cambodia. two months. I hope my students learned something from me. I know I learned a great deal from the experience. Cambodia is extremely poor – the av- “I realized that it is possible to live erage person earns about US$280 per happily with less, and that the most year. Cambodia’s history is marked by vi- important things in life are not material.” olence and genocide. It is estimated that more than two million people in a population of 13 million were killed during the MICHAEL LEBOLDUS, HBA ’99 GAINS brutal Khmer Rouge regime in the late NEW PERSPECTIVE IN CAMBODIA 1970s. The population is overwhelmingly rural, and the country is virtually un- touched by Western culture. Many non- governmental organizations (NGOs) work in Cambodia, providing education and health care. It was through one of these NGOs, the Australian Aid for Cambodia Fund, that I found an opportunity to teach courses in International Manage- ment and Organizational Behaviour at the country’s only rural university. Arriving in the country’s capital, Phnom Penh, the culture shock was overwhelm- ing. When I moved on to a smaller city, 54 Kampong Cham, where I was to teach, the effect was intensified ten-fold. Although up for a trip. At first he was puzzled: there I’d travelled a lot, I’d never spent time in a are virtually no banks in Cambodia and the DO YOU HAVE SOMETHING TO SAY about an issue that’s country where the language, the food, and concept of saving is unfamiliar. Although close to your heart, an the culture were so different. The hot, hu- successful by the standards of his country, unusual experience or an mid weather, punctuated by short, intense he has only about $30 left at the end of interesting idea? InTouch bursts of rain, was also new to me. It took each month.We realized it would take him welcomes submissions to me a week to find an Internet café. While more than a decade to save enough money the Alumni Speak Column. time and an open mind helped me adapt for a trip to Canada. Chances are, he’ll nev- This is your space to air to the culture shock, it was the grinding er leave Cambodia. your views – outrageous or otherwise – to trade ideas, poverty, which I saw around me every day, When I got home, I experienced cul- or simply to share a good that I couldn’t get used to. ture shock in reverse. I couldn’t help story with fellow graduates. At the university, I taught from 8 a.m. noticing how caught up we are in our For more information, to 5 p.m., seven days a week. A translator material possessions, and in the small in- please contact the Editor worked with me, often adding examples conveniences and disappointments of our at [email protected]. and analogies to make my points under- privileged lives. I had a new appreciation