LCA - Version 1.07,5 Logistics Capacity Assessment

VANUATU

Country

Name VANUATU

Official Name REPUBLIC of VANUATU

Assessment

Assessment Dates: From 19th January 2011 To 31st March 2011

Name of Assessor Florent Chané

Title & Position Logistics Consultant

Email contact [email protected]

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1. Table of Contents

1. Table of Contents ...... 2 2. Country Profile ...... 3 2.1. Introduction & Background ...... 3 2.2. Humanitarian Background ...... 5 2.3. National Regulatory Departments/Bureau and Quality Control/Relevant Laboratories ...... 11 2.4. Customs Information ...... 11 3. Logistics Infrastructure ...... 35 3.1. Port Assessment ...... 35 3.2. Airport Assessment ...... 53 3.3. Road Assessment ...... 67 3.4. Railway Assessment ...... 73 3.5. Waterways Assessment ...... 73 3.6. Storage Assessment ...... 74 3.7. Milling Assessment ...... 76 4. Logistics Services ...... 77 4.1. Fuel ...... 77 4.2. Transporters ...... 80 4.3. Vehicle Rental ...... 84 4.4. Taxi Companies ...... 85 4.5. Freight Forwarding Agents ...... 86 4.6. Handling Equipment ...... 87 4.7. Electricity & Power ...... 87 4.8. Manual Labour Costs ...... 89 4.9. Telecommunications ...... 91 4.10. Local Supplies Market ...... 93 4.11. Accommodation ...... 95 5. Scenarios & Contingencies ...... 97 5.1. Refugees and IDPs ...... 97 5.2. Food Security ...... 98 5.3. Natural Disaster ...... 99 5.4. Other (please specify) ...... 100 6. Annexes ...... 101 6.1. Annex 1: List of Contacts ...... 101 6.2. Annex 2: Relevant Websites applicable to this LCA ...... 104 6.3. Annex 3: Maps ...... 105 6.4. Annex 4: Miscellaneous ...... 105

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2. Country Profile

2.1. Introduction & Background

1.1.1. Basic Facts

Basic Facts Source / Year:

http://www.trust.org/alertnet/country- Capital PORT VILA profiles/vanuatu/

http://www.trust.org/alertnet/country- Language ENGLISH/ FRENCH/ BISLAMA profiles/vanuatu/

Ethnic NI-VANUATU (Melanesian): 98,5%// OTHERS: http://www.trust.org/alertnet/country- groups 1,5% profiles/vanuatu/

Presbyterian 31.4%, Anglican 13.4%, Roman Vanuatu National Statistics Office Catholic 13.1%, Seventh-Day Adventist 10.8%, (http://www.spc.int/prism/country/vu/stats/) Religions other Christian 13.8%, indigenous beliefs 5.6% (including Jon Frum cargo cult), other 9.6%, none 1%, unspecified 1.3% (1999 Census)

Country size Half the size of Belgium (comparison)

Population Vanuatu National Statistics Office density 19 per/km² (http://www.spc.int/prism/country/vu/stats/) (map)

Vanuatu is located about 1,750 kilometers east of http://www.gov.vu/about-us/about-vanuatu.html Australia. lies to the east, to Border the south, and the Solomon Islands to the countries northwest, all within the area of the South Pacific

called Melanesia.

http://www.vnso.gov.vu/index.php?option=com_ content&view=article&id=18&Itemid=10 Exports 283 million Vatu

http://www.vnso.gov.vu/index.php?option=com_ content&view=article&id=18&Itemid=10 Imports 2,550 million vatu

manganese, hardwood forests, fish copra, Agricultural coconuts, cocoa, coffee, taro, yams, fruits, products vegetables; beef

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1.1.2. Country in Figures

General Information Source / Year:

Country Size 12200 Km² http://www.trust.org/alertnet/country-profiles/vanuatu/ (km²)

Population 234023 Vanuatu National Statistics Office (http://www.spc.int/prism/country/vu/stats/)

Population Growth Rate 2,3% Vanuatu National Statistics Office (http://www.spc.int/prism/country/vu/stats/) (%)

GDP per 2713 USD AlterNet 2010 capita (US$)

Population under poverty 51% ADB 2005-2006 survey line (%)

http://www.spc.int/hiv/index.php?option=com_docman&task=doc_download&gid=3 HIV 99&Itemid=148 prevalence 0,015% http://www.spc.int/hiv/index.php?option=com_docman&task=doc_download&gid=3 (%) 78&Itemid=148

Surface Province Population Pop % (km²) Density Capital

MALAMPA 36722 15.7 2779 13 LAKATORO

PENAMA 30819 13.2 1198 26 LONGANA

Other SANMA 45860 19.6 4248 11 LUGANVILLE

Comments SHEFA 78723 33.6 1455 54 PORT-VILA

TAFEA 32540 13.9 1628 20 ISANGEL

TORBA 9359 4 882 11 SOLA

Total 234023 100 12190

Useful Information

Time Zone http://www.trust.org/alertnet/ GMT +11 (GMT +/-) country-profiles/vanuatu/

Tropical from May-December with cooling trade winds. January-April Climate http://www.trust.org/alertnet/ generally warm and humid with occasional rain. Cyclone season from Description country-profiles/vanuatu/ December to April

Currency & http://www.trust.org/alertnet/ Two letter VATU (VUV) country-profiles/vanuatu/ code

Telephone + 678 http://www.trust.org/alertnet/

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Dialing Code country-profiles/vanuatu/

Driving (Left http://www.trust.org/alertnet/ Right or Right) country-profiles/vanuatu/

No visas are required for visits of up to 30 days for nationals of Commonwealth countries, EU countries, Cameroon, People's Republic of China, Cuba, French overseas territories and departments, Fiji, Japan, South Korea, Maldives, Marshalls, FSM, Niue, Norway, Palau, Pakistan, Philippines, Singapore, Switzerland, Visa Taiwan, Thailand and the USA. http://www.vanuatu.travel/ Requirements All others must obtain a visa in advance, valid up to three months, vto/visa.pdf & Cost either from a British high commission or embassy, or direct from the Immigration Office in Vila. The fee is VT2500 which is approximately US$25. To do so, please visit http://www.vanuatu.travel/Vanuatu_Visa_Application.pdf

Money Parity and Inflation Source:

Exchange Rate Year Rate of Inflation US$ = Local Currency

2010 1 US$ = 95.7VUV 4%

2009 1 US$ = 103 VUV 4,5%

http://www.indexmundi.com/vanuatu/inflation_rate_%28consumer_prices%29.html

2.2. Humanitarian Background

2.2.1. Disasters, Conflicts & Migration History

Disasters, Conflicts & Migration

Natural Disasters Yes/No Comments / Details

Drought Y Tanna – TAFEA - 2010

Tanna – TAFEA – Dec 2010 Earthquake Y TORBA – Dec 2002 Malakula – Jul 1994

Epidemic N

Extreme temperature N

Flood N TAFEA Province – Jan 2003

Insect infestation N

Slides Y TAFEA Province – Jan 2003

Gaua –TORBA- Nov 2009 Volcano Y Lopevi – PENAMA – June 2006

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Ambae – PENAMA – Nov 2005

Lopevi – PENAMA- June 2001

Tanna – TAFEA- Dec 2010 Wave/Surge Y Ambrym –Pentecost –PENAMA - 1999

Wild fires N

Cyclone ATU – TAFEA province – Feb 2011 - TORBA province – Jan 2011 Wind storm Y - TAFEA province – Jan 2011 – Jan 2008 – Feb 2004

Other comments Vanuatu has been voted the moast disaster prone country is the Pacific

Man-made

Civil strife N

International conflict N

Displaced in country N

Refugees in country N

Refugees from country N

Landmines casualties / year N

Other comments

*: http://www.em-dat.net/disasters/countryprofiles.php Centre for research on epidemiology of disasters, Belgium

2.2.2. Calamities and Seasonal Affects

Seasonal Affects on Transport (economic, social, climate…)

Transport Comments From to

Road transport: Only paved road in Lugainville and Port Vila. Sealed road are generally OK to go through

cyclone season. However appearances of pothole on the main roads could make driving a hazard. Most of the transport within the Primary Road Transport November to April country is done either by boats or planes. Planes are generally ok except in case of major event such as cyclone. Sea is changing very quickly here,

especially during the cyclone season. Boats could be blocked for weeks.

The secondary roads are dirt roads Secondary Road Transport November to April and are very quickly affected by rain

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falls. So the rain/cyclone season can

litterally turn a nice track in an unpracticable road overnight. This can also affect the secondary airstrips on outer islands that can become unpracticable very quickly

Rail Transport Not applicable

Generally reliable all over the year. The main constraint is the weather Air Transport November to April and especially during the cyclone

season

Waterways Transport

Outline seasons of the year, indicating the period and any affects on transport. A seasonal economic or social activity can have a big impact on transport (e.i. truck availability during harvest time, port and airports congestion during Hadj period in Muslim countries, etc.) Besides the natural hazards, the country life is quite stable along the course of the year. Vanuatu being self-sufficent on all essentials they could however suffer in case of changing situation within providing neighboor countries.

The port can be congestioned because it has only 1 wharf and this wharf can only have 1 boat at a time. The increasing number of ferries coming to Vanuatu put the pressure on the other port activities. A Second wharf is being discussed at the moment and could be finalised by 2015

Seasonal Affects on Storage and Handling (economic, social, climate…)

Activity Comments From to

Storage

Handling

Other

Nothing sepcial to report. Of course the Vanuatu population has days off and public holidays and traditional weddings and so on, but nothing really consistent that need to be addresed as such

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2.2.3. Capacities to Respond to Emergencies

2.2.3.1. Government

The Government of Vanuatu has a specific Department which role is to deal with disaster response: The National Disaster Management Office (NDMO). The NDMO falls under the Ministry of internal affairs but is also linked with the Ministry of Finance. The NDMO is the “operational body” when it‟s about Disaster Management overall. It reports to the National Disaster Committee (comprising cabinet members) which define the policy/ strategy for Disaster Management including, mitigation, preparedness, response and recovery.

A National Disaster Response Plan (NDRP) exists and is reviewed annually by November. It is quite comprehensive although few sections in the document do not have the required support systems in place to ensure a proper response.. The NDMO as such is actually composed of 1 Director and 7 staffs. Among these 8 people, only one is a civilian servant when all the others are police officers. Therefore there is a risk to see these people being called off at any time to carry out other duties. There is now, a change of policy from the Government and by April 2011, the NDMO staffs will have to be civilian servants. This will include a major shift in the staffing of the NDMO and it will take time to rebuilt a new team if most of the current staff members do get replace. The Government is looking at a solution to provide a “transition time” but not finalized yet.

The NDRP indicated the creation of Provincial committees to link the capital and the communities. The persons in charge are the Secretary General of the Provinces. It appears that some of these people are not properly trained and far too busy with all their other duties. The NDMO requested the creation of Provincial Coordinators position that could come under the Secretary General to undertake the Disaster Management part of the job but this has not been approved for 2011-12 fiscal year.

The Provincial Secretary Generals have in thier teams a “planning offcer”. They could be utilised for emergency responses coordination but it recently did not prove to be efficient. It appears that there is a missing operational link for effective Disaster Management between the Central and Provincial level.

The NDMO has no “asset” as such. It is a management and coordination body, hence depends on other public offices to provide the required resources at the time of an emergency, such as telecommunications, no vehicles (except for the office ones), no pre-positioned stock nor warehouse. The latest being in discussion with the government.

However, when the NDMO needs operational tools they channel their requests through the National Emergency

Operation Centre (NEOC), which is the operational center, jointly with police forces. A little while ago, the NDMO and the NEOC were located in the same place, which made the collaboration easier. In October 2010, the NDMO moved out to a new building together with the Geo-Hazards Department and the MET Office. Consequently the NDMO and the NEOC

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The NEOC is under the responsibility of the Police Force and can make their assets available if/when requested. These assets can be made available for the humanitarian community upon request through the NDMO. The annual Budget of the NDMO corresponds to 1.5% of the overall MFEM budget Attached in the annexes, the latest version of the NDRP.

Ministry / Department / Address Contact Names & Email Telephone & Fax

Name: Mr. Job Esau Title: Director Tel: 00678 7748993 NDMO Email: [email protected] Fax: no fax Web:

Name: Mr. George Bogiri

Title: Director General Tel: 22252 Ministry of Internal Affairs Email: [email protected] Fax: 27064 Web:

Name: Ms. Cherol Ala Title: Director Tel: 26605 Department of Provincial Affairs Email: [email protected] Fax:26405 Web:

Name: Mr Joshua Bong

Department of Police, Vanuatu Title: Director Tel: 23157 Mobile Force & Prison Services Email: [email protected] Fax:22800 Web:

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2.2.3.2. Humanitarian Community

Humanitarian Coordination

Type Name & Address Contacts

Tel: (+679) 322 7705 Knut Ostby UN Resident Coordinator Fax: UNDP Fiji Email: [email protected]

Coordination Mechanisms / Committees / Groups

Organisation Name Contact & Address Contact Details

Tel: 7748993 Fax: NDMO Job Esau Email: [email protected]

Tel: 7745305 Fax: UNICEF May Pascual Email: [email protected]

Tel: 5398829 Fax: OXFAM Alex Mathieson Email: [email protected]

Tel: 7743029 Fax: VANUATU RED CROSS Jacqueline De Gaillande Email: ceo- [email protected]

Tel: 5438310 Fax: CARE Florence Le Paulmier Email: [email protected]

Tel: 7765602 Fax: ADRA David Cram Email: [email protected]

Tel: 22161 WORLD VISION Simon Boe Fax: Email: [email protected] Tel: 7719301

SAVE THE CHILDREN Nichola Krey Fax: Email: [email protected]

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In Vanuatu there is no Resident coordinator, no Humanitarian Coordinator and no official coordination groups. And some occasions/ disasters the NGO and UN agancies work together to form ad hoc clusters. But these are not formalised in any way.

See in annex a Who/What/Where with Logistics capacities overview.

2.3. National Regulatory Departments/Bureau and Quality Control/Relevant Laboratories

Ministry / Department / Address Contact Names & Email Telephone & Fax

Name: Christie Ayong

Title: senior Executive officer Vanuatu Quarantine and Inspection Tel: 23519 Email:[email protected] Service Fax: Or [email protected] Web:

Ratified by Country?

Back to Top of Chapter or back to Table of Contents

2.4. Customs Information

2.4.1. Duties and Taxes Exemption

A) Emergency Response:

[Note: This section contains information which is related and applicable to ‘crisis’ times. These instruments can be applied when an emergency is officially declared by the Government. When this occurs, there is usually a streamlined process to import goods duty and tax free.]

In the following table, state which of the following agreements and conventions apply to the country and if there are any other existing ones.

Agreements / Conventions Description Ratified by Country?

WCO (World Customs Organization) member Yes No Date: 17/11/2009

Annex J-5 Revised Kyoto Convention Yes No Date: 17/07/2001

OCHA Model Agreement Yes No Date:

Tampere Convention (on the Provision of Telecommunication Yes No Resources for Disaster Mitigation and Relief Operations)

Regional Agreements (on emergency/disaster response, but also Outside the time of a crisis, all customs unions, regional integration) humanitarian cargo has to be

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consigned to the Vanuatu Red

Cross Society

B) Exemption Regular Regime (Non-Emergency Response):

[Note: This section should contain information on the usual duties & taxes exemption regime during non-emergency times, when there is no declared state of emergency and no streamlines process (e.g. regular importations/development/etc.).]

In the following table, give a brief summary of the national legislation: general policy on humanitarian aid (for example,

Customs Code articles/decrees/regulations exempting aid from import duties and taxes, what organizations are allowed to be operational in the country, if certain types of goods are not duty & tax free, a customs department organizational chart, etc.).

National Customs Legislation and Regime

(provide a brief summary and list available resource documents)

The National Customs Regulation complies in Vanuatu with the World Customs Organization (WCO) requirements. However, due to its specific tax and revenue situation (Vanuatu is a fiscal paradise), the processes are quite

streamlined. All information are available on: [email protected]

Available documents to read for further details: - Customs and Relief exemption Regulations - 257 Customs Act - 91 Import Duties (consolidation)

The Vanuatu Customs tariff is the HS 2007 version implemented in January 1st 2010.

The Import Duties Act has three schedules:

Schedule 1 is the HS 2007 tariff Schedule 2 outlines the Customs Valuation methods and process of valuing imported goods Schedule 3 outlines the tax exemption provisions (Available in annexes)

Also, schedule 3 of the Import Duties Act has 7 sections:

Section 1 – Economic Reliefs

Section2 – Personal Reliefs Section 3 – Charitable Reliefs for Non Profit Making Groups and Organization Section 4 - Temporarily imported goods Section 5 - Reliefs for the promotion of National safety, health or well-being

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Section 6 - Miscellaneous conditional reliefs

It is also important to note that all humanitarian cargo has to be consigned to the Vanuatu Red Cross as a requirement to apply for tax exemption

For any item to be considered “relief item” a state of emergency has to be declared

Here under is the text of schedule III detailing the regulation of Relief good taxes and duties exemption:

X.67 GOODS IMPORTED FOR DISASTER RELIEF

The Director of Customs shall, subject to the favourable recommendation of the Director of responsible for Disaster Management approve an exemption of Customs duty otherwise payable on any goods imported by or on behalf of the Government of Vanuatu or non government groups and organisations for disaster relief funded by foreign states or international organizations or groups. Provided that: (a) Favourable recommendation shall be made by the Director responsible for Disaster Management; (b) The goods shall be intended exclusively for use free distribution to disaster areas; and (c) The person to whom relief is granted shall at all times comply with such terms and conditions as may be imposed by the Director of Customs;

In the following table, give information on the necessary requirements in order for organizations to qualify for a duties and taxes exemption on imports (e.g. do they need to be officially registered - with which department and how is this done, necessary permits/licences, etc.). Include information for both UN agencies and NGOs.

Organizational Requirements to obtain Duty Free Status

United Nations Agencies

 See under

NGOs

 See under

C) Exemption Certificate Application Procedure:

In the following table, please provide the practical information that is necessary in order to obtain a duties and taxes exemption certificate or similar document. Include a process description (including contacts, departments, paperwork, etc.), making the distinction per counterpart/programme. Also include the contact details of agents and authorities (where to apply for certificates/authorization) as well as time benchmarks.

Duties and Taxes Exemption Application Procedure

Generalities (include a list of necessary documentation)

The contact person is Mr Taman Maloso (+67822862).

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There is no template for the letter to write. It just has to be addressed to the principal Officer (Mr Maloso). The decision

will be at his discretion All regulations related to tax and duties exemptions are located on the website in the section “Revenue and Tax Management”

Process to be followed (step by step / flowchart)

There are 2 possibilities for obtaining a duty free status:

A/ on a permanent basis. In order for the UN to apply for duties and taxes exemptions outside times of emergencies, the process is as followed

(it is further detailed in the schedule 3 of the provision Act): - write a letter to explain why this UN (office) is here, what will be the objectives and for how long it intends to be here. - This letter has to be addressed to the Principal Officer of the customs Authorities: Mr Taman Maloso In addition, the office requesting this permanent exemption, also have to be registered in country to obtain it. The registration process has to be done once the exemption is “granted” but before it is “released”. The UN representative has to go to the custom office, collect the granted exemption and meet the principal officer who will allocate this UN office a code for custom perspective. This code is the registration number.

B/ on a “one-off” basis: see process above + accompany this letter with relevant shipping documentation: invoice/WayBill/Packing List/ It is generally better to apply before the arrival of goods

The process is the same for both the UN agencies and the NGO‟s

D) Exemption Certificate Document Requirements

The following matrix should include information as to what documents are necessary in order to obtain a duties and taxes exemption certificate. In each of the boxes in the matrix, please include the following information for the commodities list at the top:

i) Whether or not the documents listed on the left are required (Y/N) ii) Whether or not an original, proforma or a copy is necessary iii) The number of copies of the document that is necessary

iv) Any differences between UN and NGO requirements

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If there are any additional comments, they can be included at the bottom of the table.

Duties and Taxes Exemption Certificate Document Requirements (by commodity)

NFI Vehicles Staff Telecoms Food (Shelter, WASH, Medicines & & Office Equipment Education) Spare Parts Supplies

Yes, original, Yes, original, 1 Yes, original, Yes, original, 1 Yes, original, Yes, original, 1 copy, copy, applies to 1 copy, copy, applies 1 copy, 1 copy, Invoice applies to both UN and applies to to both UN and applies to applies to

both UN and NGO‟s both UN and NGO‟s both UN and both UN and NGO‟s NGO‟s NGO‟s NGO‟s

Yes, original, Yes, original, 1 Yes, original, Yes, original, 1 Yes, original, Yes, original, AWB/BL/Other 1 copy, copy, applies to 1 copy, copy, applies 1 copy, 1 copy, Transport applies to both UN and applies to to both UN and applies to applies to Documents both UN and NGO‟s both UN and NGO‟s both UN and both UN and NGO‟s NGO‟s NGO‟s NGO‟s

Yes, original, Yes, original, 1 Yes, original, Yes, original, 1 Yes, original, Yes, original,

Donation/Non- 1 copy, copy, applies to 1 copy, copy, applies 1 copy, 1 copy, Commercial applies to both UN and applies to to both UN and applies to applies to Certificates both UN and NGO‟s both UN and NGO‟s both UN and both UN and NGO‟s NGO‟s NGO‟s NGO‟s

Yes, original, Yes, original, 1 Yes, original, Yes, original, 1 Yes, original, Yes, original, 1 copy, copy, applies to 1 copy, copy, applies 1 copy, 1 copy, Packing Lists applies to both UN and applies to to both UN and applies to applies to both UN and NGO‟s both UN and NGO‟s both UN and both UN and NGO‟s NGO‟s NGO‟s NGO‟s

Phytosanitar Any medical Car y certificate specific registration (if documentati already done)+ Other onlike declaration of Documents certificate or goods packed origin inside the vehicle

Additional Notes

Although Original documents are requested, the authorities are quite flexible with that, especially in times of

emergency. In these situations a scan colour copy or even a black and white fax can be accepted. Obviously, for all of these commodities, the previously obtained “exemption certificate” also needs to be presented.

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2.4.2. Customs Clearance

2.4.2.1. General Information

Customs Information

Document [Example: INSTRUCTION OF TEMPORARY IMPORT MUST BE INDICATED IN THE Requirements INVOICE, THE RECEIVER MUST DEPOSIT A GUARANTEE BEFORE THE CUSTOMS]

Embargoes None

[Example: SPECIFIC DRUGS, PROTECTED SPECIES, IMMITATION AND COUNTERFIT Prohibited Items MATERIAL, WINE AND SPIRITS]

ll humanitarian cargo coming in country outside the time of an emergency has to be consigned General to the Vanuatu Red Cross Restrictions

2.4.3. Customs Clearance Document Requirements

The following matrix should include information as to what documents are necessary for the customs clearance of consignments. In each of the boxes in the matrix please include the following information for the commodities list at the top:

i) Whether or not the documents listed on the left are required (Y/N) ii) Whether or not an original, proforma or a copy is necessary iii) The number of copies of the document that is necessary iv) Any differences between UN and NGO requirements

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If there are any additional comments, they can be included at the bottom of the table.

Customs Clearance Document Requirements (by commodity)

NFI Vehicles Staff Telecoms Food (Shelter, WASH, Medicines & & Office Equipment Education) Spare Parts Supplies

Yes, original, 1 Yes, original, 1 Yes, original, Yes, original, Yes, original, Yes, original, copy, applies copy, applies to 1 copy, 1 copy, 1 copy, 1 copy, D&T Exemption to both UN and both UN and applies to applies to applies to applies to Certificate NGO‟s NGO‟s both UN and both UN and both UN and both UN and

NGO‟s NGO‟s NGO‟s NGO‟s

Yes, original, 1 Yes, original, 1 Yes, original, Yes, original, Yes, original, Yes, original, copy, applies copy, applies to 1 copy, 1 copy, 1 copy, 1 copy, Invoice to both UN and both UN and applies to applies to applies to applies to NGO‟s NGO‟s both UN and both UN and both UN and both UN and NGO‟s NGO‟s NGO‟s NGO‟s

Yes, original, 1 Yes, original, 1 Yes, original, Yes, original, Yes, original, Yes, original, AWB/BL/Other copy, applies copy, applies to 1 copy, 1 copy, 1 copy, 1 copy,

Transport to both UN and both UN and applies to applies to applies to applies to Documents NGO‟s NGO‟s both UN and both UN and both UN and both UN and NGO‟s NGO‟s NGO‟s NGO‟s

Yes, original, 1 Yes, original, 1 Yes, original, Yes, original, Yes, original, Yes, original, Donation/Non- copy, applies copy, applies to 1 copy, 1 copy, 1 copy, 1 copy, Commercial to both UN and both UN and applies to applies to applies to applies to Certificates NGO‟s NGO‟s both UN and both UN and both UN and both UN and NGO‟s NGO‟s NGO‟s NGO‟s

Yes, original, 1 Yes, original, 1 Yes, original, Yes, original, Yes, original, Yes, original,

copy, applies copy, applies to 1 copy, 1 copy, 1 copy, 1 copy, Packing Lists to both UN and both UN and applies to applies to applies to applies to NGO‟s NGO‟s both UN and both UN and both UN and both UN and NGO‟s NGO‟s NGO‟s NGO‟s

Yes, original, 1 No No No Yes, original, Yes, original, copy, applies 1 copy, 1 copy, Phytosanitary to both UN and applies to applies to Certificate NGO‟s both UN and both UN and NGO‟s NGO‟s

Certificate of Registration Other origin card Documents document

Additional Notes

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Please find here under a template of an Import Permit.

When an application is launched, the quarantine department will send to the applicant a schedule to follow and corresponding to the item imported (Find here under these schedules for Rice and flour (40), Used Vehicles (43), Timber and Timber products (20), Used Clothing and Pesronal effects (46)). This schedule will have to be forwarded to

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the supplier to ensure than compliance is respected.

Also to note that Customs will not hold on the documents provided. Any original will be returned.

Schedule No 40 (a) Attachment No ______for Permit No ______

SPECIFIC IMPORT REQUIREMENTS FOR:

White Milled or Polished Rice*

from All Countries

Importer must posses a valid Import Permit from the Department of Livestock and Quarantine Services prior to importing the rice into Vanuatu.

1) Shipments must be free of soil, live insects, rice hulls, contamination with restricted and prohibited seeds and other material of quarantine concern (e.g. leaf or stem material, faeces, animal remains etc.) and packed in clean new bags

2) The Phytosanitaty Certificate from the national quarantine authority of the exporting country must have one of the following the following additional declarations:

“The rice has been fumigated with methyl bromide at normal atmospheric pressure at a rate of 64 g/m3 for 3 hours at 20oC or below, within 21 days of shipment”. OR “The rice has been fumigated with methyl bromide at normal atmospheric pressure at a rate of 48 g/m3 for 3 hours at 21oC or above, within 21 days of shipment”.

3) All consignments are subject to inspection on arrival and treatment if necessary before release.

* White milled or polished rice is rice that has been polished to remove the germ and rendered non-viable.

Schedule No 43 Attachment No ______for Permit No ______

SPECIFIC IMPORT REQUIREMENTS FOR:

2.4.3.1.1.1 Machinery and farming equipment – used

2.4.3.1.1.2 Includes used motor vehicle, farming, earth-moving, mining, construction & timber felling machinery

including spare parts

From all countries

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1. The machinery is to be washed using hot water under pressure (steam cleaning), ensuring that all adhering soil

and debris is completely removed. Where necessary the machinery must be dismantled to achieve this.

2. All water reservoirs, excluding engine radiators, in the machinery must be emptied prior to dispatch. This includes water used as ballast in tyres, windscreen cleaning reservoirs and any other water collection points. 3. The cleaned equipment is to be treated with one of the following disinfectants:

Phoraid® , 20% solution (200ml per litre) Disinfectant containing benzalkonium chloride e.g. Zepherin®, 1% solution Trisodium phosphate e.g. Virkon S®, as per manufacturer‟s directions

4. The Phytosanitary Certificate must have the following additional declarations: (i) “The machinery been cleaned by steam cleaning and all adhering soil and debris have been completely removed”.

(ii) The machinery has been treated with ______(insert treatment applied) ____ at ______% solution prior to export.

Important Notice

Vanuatu does not have proper cleaning facilities for used machinery and farming equipment. Failure to adhere to the above conditions will result in the items being re-shipped to the country of origin at the own/shipper‟s expenses.

Schedule No 20 Attachment No ______for Permit No ______

SPECIFIC IMPORT REQUIREMENTS FOR:

Timber and Timber Products

from all countries other than Fiji, as processed product

1. The consignment must be free of leaves, bark and soil. 2. The Phytosanitary Certificate must have the following additional declaration:

“The timber/wood product has undergone vacuum impregnation with copper-chrome arsenate within 21 days of shipment”; OR

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“The timber/wood product has been fumigated with methyl bromide at normal atmospheric pressure at a rate

of 48 g/m3 for 24 hours at 21oC or above, within 21 days of shipment”; OR

“The timber/wood product has been fumigated with sulphuryl fluoride (Vikane) at normal atmospheric pressure at a rate of 64 g/m3 for 16 hours at 21oC or above, within 21 days of shipment”; OR

“The timber/wood product has been heat treated to at least 85oC for one of the following times depending on the thickness of the wood, with the timber appropriately stacked with spacers to allow free flow of air:

Maximum Thickness Time Maximum Thickness Time

(mm) (hrs) (mm) (hrs)

25 4 150 14 50 6 200 18 75 8 250 22 100 10 300 26

Schedule No 20(a) Attachment No ______for Permit No ______

SPECIFIC IMPORT REQUIREMENTS FOR:

Timber and Timber Products

from Fiji, as processed product

1. The consignment must be free of leaves, bark and soil.

2. The Phytosanitary Certificate must have the following additional declaration:

“The timber/wood product has undergone vacuum impregnation with copper-chrome arsenate within 21 days of shipment”; OR

“The timber/wood product has been fumigated with methyl bromide at normal atmospheric pressure at a rate of 48 g/m3 for 24 hours at 21oC or above, within 21 days of shipment”;

OR

“The timber/wood product has been fumigated with sulphuryl fluoride (Vikane) at normal atmospheric pressure at a rate of 64 g/m3 for 16 hours at 21oC or above, within 21 days of shipment”; OR

“The timber/wood product has been heat treated to at least 85oC for one of the following times depending on

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the thickness of the wood, with the timber appropriately stacked with spacers to allow free flow of air:

Maximum Thickness Time Maximum Thickness Time (mm) (hrs) (mm) (hrs)

25 4 150 14 50 6 200 18 75 8 250 22 100 10 300 26

AND

“The timber/wood products have been sourced from areas other than the District on and the consignment has not been shipped from the Port of Lautoka”.

Schedule No 46 Attachment No ______for Permit No ______

SPECIFIC IMPORT REQUIREMENTS FOR:

2.4.3.1.1.3 Clothing – used

2.4.3.1.1.4 Includes that for personal, commercial and charitable cause.

from all countries

1. The clothes are to be washed using hot water under pressure (steam cleaning), ensuring that any adhering soil and debris is completely removed. 2. The cleaned clothes are to be treated with one of the following fumigants:

Methyl bromide Dichlorvos

3. The Phytosanitary Certificate must have the following additional declarations:

(i) “The clothes been cleaned by steam cleaning and all adhering soil and debris have been completely removed”.

(ii) “The clothes have been fumigated with methyl bromide for twenty four hours at atmospheric pressure at

the rate of ____ (insert appropriate rate below) ____, within 14 days of loading, and have been stored under cover after fumigation”.

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Temperature Rate

5 - 10 oC 72g/ m3 11 - 15 oC 64g/ m3 16 - 20 OC 48g/ m3 21OC and above 32g/ m3

OR

“The clothes have been fumigated with Dichlorvos at a dosage of ____ (dosage to be specified) ___ within 48 hours of shipment.”

Note: Refer to insecticide instructions for recommended rates.

Schedule No 46 (a) Attachment No ______for Permit No ______

SPECIFIC IMPORT REQUIREMENTS FOR:

2.4.3.1.1.5 Used Personal effects – general purpose and household goods

2.4.3.1.1.6 Includes that for personal, commercial and charitable cause.

from all countries

1. Personal effects are to be washed or cleaned properly, ensuring that any adhering soil and debris is completely removed. 2. The cleaned items are to be treated with one of the following fumigants:

Methyl bromide Dichlorvos 3. The Phytosanitary Certificate must have the following additional declarations: (i) “The items been cleaned properly and all adhering soil and debris have been completely removed”. (ii) “The items have been fumigated with methyl bromide for twenty four hours at atmospheric pressure

at the rate of ____ (insert appropriate rate below) ____, within 14 days of loading, and have been stored under cover after fumigation”.

Temperature Rate

5 - 10 oC 72g/ m3 11 - 15 oC 64g/ m3

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16 - 20 OC 48g/ m3

21OC and above 32g/ m3 OR

“The items have been fumigated with Dichlorvos at a dosage of ____ (dosage to be specified) ___ within 48 hours of shipment.”

Note: Refer to insecticide instructions for recommended rates.

Schedule No 46 (b) Attachment No ______for Permit No ______

SPECIFIC IMPORT REQUIREMENTS FOR:

2.4.3.1.1.7 Used Furniture – general purpose and household goods

2.4.3.1.1.8 Includes that for personal, commercial and charitable cause.

from all countries

1. Used furniture must have no adhering soil and debris.

2. The furniture items must be treated with Methyl bromide. 3. The Phytosanitary Certificate must have the following additional declarations: (i) “The furniture have been fumigated with methyl bromide for twenty four hours at atmospheric

pressure at the rate of ____ (insert appropriate rate below) ____, within 14 days of loading, and have been stored under cover after fumigation”.

Temperature Rate

5 - 10 oC 72g/ m3

11 - 15 oC 64g/ m3 16 - 20 OC 48g/ m3 21OC and above 32g/ m3

2.4.4. Weight and Value Band

Value & Weight Band Information

Class Value (local currency) Value (US$) Weight (kgs)

Document 750 Vatu 7,9 USD $ N/A

Non-Doc HV 750 Vatu 7,9 USD $ N/A

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A) Transit Regime

This section should contain information on the usual practices (customs procedure chosen – e.g. import/export or bonded transit) for humanitarian aid commodities which are destined for anther country. Give an explanation and the details on the transit regime, escort requirements (if it is required, cost, etc.), transport bond, bonded warehouses situation, etc.

Transit Regime

2.4.5. Focal Points Information

The following table should include information on a person in the different humanitarian organizations who is responsible for customs issues (focal point).

Humanitarian Organization’s Customs Focal Point

Organization Vanuatu Red Cross

Name Solange

Title Finance Officer

Address

Telephone Number 7789536

Fax Number

Telex

Telegram

Email [email protected]

Web

Languages of correspondence English - Bislama

Humanitarian Organization’s Customs Focal Point

Organization Oxfam Vanuatu

Name Alex Mathieson

Title Country Director

Address

Telephone Number +6785398829

Fax Number

Telex

Telegram

Email [email protected]

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Web

Languages of correspondence English

Humanitarian Organization’s Customs Focal Point

Organization Unicef Vanuatu

Name Mathew Kalotiti

Title Logistics- Freight clearances

Address

Telephone Number +67824655 Ext:12

Fax Number +67827709

Telex

Telegram

[email protected], Email [email protected]

Web

Languages of correspondence English – French- Bislama

Humanitarian Organization’s Customs Focal Point

Organization World Vision International

Name Alex Strong

Title Logistics Officer (volunteer)

Address

Telephone Number +6785407090

Fax Number +67827709

Telex

Telegram

Email [email protected]

Web

Languages of correspondence English

The following table should include information on a focal point in the country‟s customs authority. This is a national official responsible for facilitating the Customs treatment of consignments of international emergency humanitarian assistance.

Customs Authority Focal Point

Governmental Body Customs and inland revenues Department

Christie Ayong or Name (if available) Mr. Taman Malosu

Title Senior Executive Officer National Customs Department or

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Principal trade/tariff and compliance officer

Address In front of the Chinese Club

+678 23519 Telephone Number +678 22862 +678 22168

Fax Number

Telex

Telegram

Email [email protected]

Web [email protected]

Language(s) Correspondence English

[Check http://ocha.unog.ch/cr/ for a possible online listing of customs authority focal points.]

2.4.6. Customs Information by Entry Points (port, lake/river, airport, overland entry points)

Entry Point Details

Entry Point Location and Type Port Vila (ETAFE Province), by sea (sea, land, air, etc.)

Name of Customs Officer in Honore TIASINMAL Charge / Head of Customs Office

Title Manager Customs Border Control & Enforcement

Address

Operating Hours 7h45-11h45/ 13h30-16h30

Telephone Number 0067822082/ 0067824435/ 0067824354

Fax Number 0067822082

Telex

Telegram

Email [email protected]

Web www.customsinlandrevenue.gov.vu

Language(s) Correspondence English / Bislama

Warehouse

Please describe here information on the warehouse infrastructure/status (Customs Warehousing, Bonded Warehouse, Free Port) and on storage fees.

The Warehouse at the port Vila port is about 1000 Sq meter. It is both a custom and bonded warehouse. All fees ar collected by the customs office located at the port

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Customs Information and Document Requirements

Give a brief explanation of the specific local process in place and any additional border-specific information; also benchmarks of release times (if possible), if it is normally a bottleneck, etc;

The custom system is quite straightforward here. Good arrive by boats. If not in transit they are unloaded into the warehouse for the time of inspection. The customs have 3 days maximum to release the goods.

Then the goods are transferred into the stevedoring company warehouse. They will apply the charges (see handling cargo section) The consignee on the other hand has 3 months to clear the goods. If they are not, the goods are seized and become property of the state. To clear the goods if tax and duties exempted, the receiving party has to present the approved exemption authorisation (see above). Also in case the customs/ quarantine have to inspect inside boxes/ cartons/ bags, the receiving party will have to be present

Clearing System

Are organizations able to clear their own goods? Who are the main clearing/forwarding agents and their customary rates/fees?

The different organisations are allowed to clear their own goods. But in order to do that, the organisation needs the IT specific software: ASYCUDA Any organisation can apply to have the software installed in its office alongside an appropriate training but this organisation should be registered first.

To register, see the customs department (0067824635)

Otherwise they have to see with a custom broker (see freight forwarder section for a list)

Entry Point Details

Entry Point Location and Type Sola (Banks), Port (sea, land, air, etc.)

Name of Customs Officer in Harold SIMEON Charge / Head of Customs Office

Title Customs Border Officer

Address

Operating Hours

Telephone Number 0067838540

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Fax Number

Telex

Telegram

Email [email protected]

Web www.customsinlandrevenue.gov.vu

Language(s) Correspondence English / Bislama

Warehouse

Please describe here information on the warehouse infrastructure/status (Customs Warehousing, Bonded Warehouse,

Free Port) and on storage fees.

No warehouse

Customs Information and Document Requirements

Give a brief explanation of the specific local process in place and any additional border-specific information; also benchmarks of release times (if possible), if it is normally a bottleneck, etc;

The documents required are the standards (for international shipping):

WB/ Packing list/ invoice/ gift certificate if for humanitarian aid/ additional specific documentation

For domestic shipping: there is no real system in place. Even the waybill is not frequent.

Clearing System

Are organizations able to clear their own goods? Who are the main clearing/forwarding agents and their customary rates/fees?

When the boat arrives, cargo is unloaded on the wharf. It is the responsibility of the receiving party to come and clear the goods. There is no custom broker in Sola, so each receiving party has to organise its own custom clearing.

Entry Point Details

Entry Point Location and Type Lugainville (Santo). Port (sea, land, air, etc.)

Name of Customs Officer in Nicholas GODDEN Charge / Head of Customs Office

Title Manager Northern Region

Address

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Operating Hours

Telephone Number 0067836854

Fax Number 0067836380

Telex

Telegram

Email [email protected]

Web www.customsinlandrevenue.gov.vu

Language(s) Correspondence English / Bislama

Warehouse

Please describe here information on the warehouse infrastructure/status (Customs Warehousing, Bonded Warehouse, Free Port) and on storage fees.

There is a basic warehouse in Lugainville. It serves both custom and boded warehouse. No fees applied by customs. It is the responsibility of the stevedoring companies

Customs Information and Document Requirements

Give a brief explanation of the specific local process in place and any additional border-specific information; also benchmarks of release times (if possible), if it is normally a bottleneck, etc;

When the boat arrives, cargo is unloaded on the wharf. The documents required are the standards (for international shipping): WB/ Packing list/ invoice/ gift certificate if for humanitarian aid/ additional specific documentation

Clearing System

Are organizations able to clear their own goods? Who are the main clearing/forwarding agents and their customary rates/fees?

When the boat arrives, cargo is unloaded on the wharf. It is the responsibility of the receiving party to come and clear the goods. For custom brokers agents see the custom broker section.

Entry Point Details

Entry Point Location and Type Lakatoro (Malakula), port (sea, land, air, etc.)

Name of Customs Officer in Michael HURU Charge / Head of Customs Office

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Title VAT Compliance Officer

Address

Operating Hours

Telephone Number 0067848569

Fax Number

Telex

Telegram

Email [email protected]

Web www.customsinlandrevenue.gov.vu

Language(s) Correspondence English / Bislama

Warehouse

Please describe here information on the warehouse infrastructure/status (Customs Warehousing, Bonded Warehouse, Free Port) and on storage fees.

No warehouse

Customs Information and Document Requirements

Give a brief explanation of the specific local process in place and any additional border-specific information; also benchmarks of release times (if possible), if it is normally a bottleneck, etc;

When the boat arrives, cargo is unloaded on the wharf. It is the responsibility of the receiving party to come and clear the goods. For domestic shipping: there is no real system in place. Even the waybill is not frequent.

Clearing System

Are organizations able to clear their own goods? Who are the main clearing/forwarding agents and their customary rates/fees?

When the boat arrives, cargo is unloaded on the wharf. It is the responsibility of the receiving party to come and clear the goods. There is no custom broker in Sola, so each receiving party has to organise its own custom clearing.

Entry Point Details

Entry Point Location and Type Lenakel (Tanna), port (sea, land, air, etc.)

Name of Customs Officer in Iau TUAN

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Charge / Head of Customs Office

Title Customs Border Officer

Address

Operating Hours

Telephone Number 0067888058

Fax Number 0067888058

Telex

Telegram

Email [email protected]

Web www.customsinlandrevenue.gov.vu

Language(s) Correspondence English / Bislama

Warehouse

Please describe here information on the warehouse infrastructure/status (Customs Warehousing, Bonded Warehouse, Free Port) and on storage fees.

No warehouse

Customs Information and Document Requirements

Give a brief explanation of the specific local process in place and any additional border-specific information; also benchmarks of release times (if possible), if it is normally a bottleneck, etc;

For domestic shipping: there is no real system in place. Even the waybill is not frequent.

Clearing System

Are organizations able to clear their own goods? Who are the main clearing/forwarding agents and their customary rates/fees?

When the boat arrives, cargo is unloaded on the wharf. It is the responsibility of the receiving party to come and clear the goods. There is no custom broker in Sola, so each receiving party has to organise its own custom clearing.

Entry Point Details

Entry Point Location and Type Saratamata (ambae), port (sea, land, air, etc.)

Name of Customs Officer in Issen TARI Charge / Head of Customs Office

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Title VAT Compliance Officer

Address

Operating Hours

Telephone Number 0067838471

Fax Number

Telex

Telegram

Email [email protected]

Web www.customsinlandrevenue.gov.vu

Language(s) Correspondence English / Bislama

Warehouse

Please describe here information on the warehouse infrastructure/status (Customs Warehousing, Bonded Warehouse, Free Port) and on storage fees.

No warehouse

Customs Information and Document Requirements

Give a brief explanation of the specific local process in place and any additional border-specific information; also benchmarks of release times (if possible), if it is normally a bottleneck, etc;

When the boat arrives, cargo is unloaded on the wharf. It is the responsibility of the receiving party to come and clear the goods. For domestic shipping: there is no real system in place. Even the waybill is not frequent.

Clearing System

Are organizations able to clear their own goods? Who are the main clearing/forwarding agents and their customary rates/fees?

When the boat arrives, cargo is unloaded on the wharf. It is the responsibility of the receiving party to come and clear the goods. There is no custom broker in Sola, so each receiving party has to organise its own custom clearing.

Entry Point Details

Entry Point Location and Type Anelcauhat (Aneitymm), port (sea, land, air, etc.)

Name of Customs Officer in Collin KEITH

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Charge / Head of Customs Office

Title Appointed Customs Attaché

Address

Operating Hours

Telephone Number 006787789739

Fax Number

Telex

Telegram

Email [email protected]

Web www.customsinlandrevenue.gov.vu

Language(s) Correspondence English / Bislama

Warehouse

Please describe here information on the warehouse infrastructure/status (Customs Warehousing, Bonded Warehouse, Free Port) and on storage fees.

No warehouse

Customs Information and Document Requirements

Give a brief explanation of the specific local process in place and any additional border-specific information; also benchmarks of release times (if possible), if it is normally a bottleneck, etc;

When the boat arrives, cargo is unloaded on the wharf. It is the responsibility of the receiving party to come and clear the goods. For domestic shipping: there is no real system in place. Even the waybill is not frequent.

Clearing System

Are organizations able to clear their own goods? Who are the main clearing/forwarding agents and their customary rates/fees?

When the boat arrives, cargo is unloaded on the wharf. It is the responsibility of the receiving party to come and clear the goods. There is no custom broker in Sola, so each receiving party has to organise its own custom clearing.

Back to Top of Chapter or back to Table of Contents

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3. Logistics Infrastructure

3.1. Port Assessment

3.1.1. Port of

3.1.1.1. Port Overview

Link to port website: http://www.vanuatugovernment.gov.vu

Port Locations & Contacts

Country VANUATU

Province and District ETAFE

Town or City (Closest) PORT VILA

Port Name PORT of PORT VILA (UN Locode: VUVLI)

Latitude 17° 44' 50" S

Longitude 168° 18' 33" E

Company / Port Authority PORT VILA Port and Marine Department

Management Contact and Position Harbour Master: Capitain Luke Beandi tel:678 22339 /

3.1.1.2. Standard contact fields for Shipping agents, forwarding agents, stevedores, truckers

3.1.1.3. Port Performance

The port in itself is not very big and there is only one wharf at the moment. This only wharf is used for both Cargo and cruise ships. However the capacities of the port are very limited in themselves. Many of the questions below are not relevant here.

Anything related to ground handling etc.. can be managed (and has to be) managed by a private company called Ifira. This company has a monopoly status and they have a signed agreement with the Government in this regard. Their contract is signed for 50 years. So anything coming in and out of the country by sea will go through them no matter what. There are around 6 ships a week coming in Port Vila (average) as follow: - 1 Swayer shipment coming from Australia every fortnight - 1 combined service between Reef Shipping and Pacific Direct Line coming from New Zealand every 18 days

- 1 shipment from South East Asia from Corporate Shipping once a month - 1 from Corean/Japan also once a month

Ifira could easily unload 500 containers in a week. But the wharf itself can only have one boat moored at a time

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See below for detail equipment.

IFIRA is the only company in Port Vila that can transport containers.

It is also interesting to note that there is only one access road to the wharf. This road is along the water (although a bit higher up) and dominated by a cliff. In case of major rains (like a cyclone category 4 or 5 hitting Port Vila) or a big earthquake, this road could be blocked with a direct consequence of no access to the wharf and their unloading capacities. There would be 2 potential options around that: - and old jetty on the Northern part of the Efate island where it is possible to beach land - Existing (although very minimal) capacity of mobile cranes on boat. However these cranes could only carry

a small amount (probably no more than a few tons) and this option would be very time consuming and not very effective. But it could help, the time for the road to be cleared

Also important to note, for containerized cargo, the port is IN and OUT free from the unloading of the containers.

IFIRA is about to start the building of a new wharf, co-funded by the Japanese Government and AusAID, This new wharf should be completed by 2015-2016 and double the capacity of the harbour

Clearance

There are four ports of entry into Vanuatu; Port Vila on the island of Efate, Luganville on Santo, Sola on Vanua Lava, and Lenakel on Tanna. Yachts may not stop at any other island or anchorage in Vanuatu until first clearing in at one of these four ports. Port Vila and Luganville are the main ports of clearance and most yachts clear into Port Vila. Obtain instructions on VHF Channel 16 for inward clearance procedures in Lenakel, Luganville or Sola. The international and inter-island outward clearance will be granted only on Monday to Friday from 07:30 to 11:00 hours and 13:30 to 16:00 hours. The offices are closed on public holidays and weekends. If visiting any other islands, permission must be first obtained from the authorities. A cruising permit is issued before leaving Port Vila and this allows the boat to stop at other places before clearing out of Vanuatu at Santo.

Immigration On arrival Immigration will issue an entry permit for one month. Extensions must be applied for to the Immigration Authorities, the maximum permitted stay being four months. Anyone who leaves the yacht must obtain an air ticket out of the country immediately. The captain is responsible for notifying immigration when a crew member wishes to leave a yacht, and he will be liable for their repatriation unless released from this obligation. For skippers/crew arriving or returning to the island by air, it is now no longer possible (as of March 2010) to arrive in

Vanuatu on a one-way flight ticket, and entry will be denied. The one exception to this rule is for skippers/crew who leave their vessel under the care of Port Vila Boatyard. If returning to the island and departing on their yacht within the prescribed timelines, Port Vila Boatyard can assist with a letter for immigration. Contact [email protected] further information.

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Performance:

Vessels Calls 200 in 2010. This includes cargo and cruises ships

Container traffic (TEU‟s) 12600 TEU in 2010

Total Cargo Handling (mt) 85000 Mt

Total Annual Capacity of the Port 20000 TEU/ year

3.1.1.4. Discharge Rates1

44764 Vatu for 20‟ container Direct discharge/loading of imports/exports 89528 Vatu for 40‟ container

Pilotage fees

Port Vila Vessels (Vatu) Port Vila USD Lugainville (Vatu) Lugainville USD

Between 60m and 100m in length 38732 416.47 23240 249.89

Between 101m and 130m in length 48027 516.42 30986 333.18

Between 131m and 160m in length 57334 616.50 34085 366.51

Between 161m and 200m in length 66619 716.33 37185 399.84

Over 200m 85212 916.26 51126 549.74

The tug available is 31m long for 3000Kwh Port Vila port has only 1 brand new tug boat delivered in February 2011 by the Japanese Government

The mooring service is 294 Vatu per meter long

The line handling fees are:

Vessels Port Vila (Vatu) Port Vila USD

Up to 30m 4648 50.0

Between 31m and 60m in length 7746 83.3

Between 61m and 130m in length 10071 108.3

Between 131m and 160m in length 13168 141.6

Between 161m and 200m in length 15492 166.6

Over 200m 16267 174.9

The port Fees are 20 Vatu per registered Ton. Payable to the Director of Ports and Marine.

1 Sections 2.1.1.3 and 2.1.1.4. may help in measuring charges for charter vessels or consignments and dealing with F.F.

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3.1.1.5. Berthing Equipment Specifications

Berthing Specifications

Total Berths Quantity Length (m) Draft (m)

Conventional Berths 1 212 10.7

Container Berths 1 212 10.7

Bulk Oil Jetties -

Cased Oil Jetties -

Bulk Cement Berths -

Lighterage & Dhow (other) Wharves -

Explosives Jetty -

Berthing Tugs & Mooring Boats 1

Pilot Boats 1

Water Barges -

Police Boats 1

Anti-pollution Boats -

Speed Boats 1 (customs)

3.1.1.6. Port Cargo Handling Equipment

The company IFIRA is the only company in port Vila with Stevedoring capacities/ right to handle containers. IFIRA has an agreement with the Government for a monopoly status for 50 years. Although the company owns its own island where staff is provided accomodation, the company is still very much into a building and reinforcement phase, especially since the arrival of the new General Manager who is pushing to make IFIRA reaching standards in regards to good practices and norms. On a comparative perspective throughout the Pacific, IFIRA belong to the top-range when about costs but remains a young companies with still a lot to do to provide same efficiency as other more experienced in the region. This being said, their status in the country provide them with a lot of work and therefore a fast-pace learning curve opportunity..

Port Cargo Equipment (Operational)

Appliance Quantity Capacity

Cranes – Travelling No cranes

Cranes – Portal Electric

Cranes – Electric Overhead

Cranes – Gantry Container

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2 mobiles cranes operated by Cranes – Mobile 60T Fletcher and Brunei based in Vila.

Forklift Trucks 36T forklift 1

1 32 T toplift

2 5t forklift

2 15 T forklift

4 2,5 T forklift

Tractors 2

Fire Engines No, managed by fire Authorities

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3.1.1.7. Container Facilities

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Container Facilities 20ft (TEU’s) 40ft (FEU’s)

Container Facilities Yes Yes

320 in total for both 20‟ and Daily off-take capacity No of containers/day 40‟

Container Freight Stations (CFS) Yes Yes

Number of CFS 2

Capacity of CFS No of containers/day 1000m2 + 800m2

Refrigerated Container Stations Yes Yes

Number of Reefer Stations (connection points) 20

3.1.1.8. General Cargo Handling Berths

General Cargo - Imports Berths

Imports – Bagged Cargo 2617

Exports – Bagged Cargo 2617

Imports – Steel Goods See in annex 4 : miscellaneous for detailed breakdown

Imports & Exports – Ro-Ro See in annex 4 : miscellaneous for detailed breakdown

Imports – Vehicles 13084

Others Imports See in annex 4 : miscellaneous for detailed breakdown

3.1.1.9. Oil Handling Terminal

This is managed directly by Pacific Petroleum Company. They have a tanker every 50 days coming to replenish their stocks. They have their own port installation so they can unload the tanker directly into their storages.

3.1.1.10. Multipurpose Terminal

Not Applicable

3.1.1.11. Grain & Bulk Handling

Not Applicable

3.1.1.12. Main Silo Terminal

Not Applicable

3.1.1.13. Main Storage Terminal

The main storage is located on the wharf and is about 1000 Sq meter. The facility is very basics. It is the custom/quarantine warehouse.

3.1.1.14. Bagging – Grain Handling

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Not Applicable

3.1.1.15. Stevedoring

All stevedoring activities are under the responsbility of IFIRA. They are the only company authorised and with the capacitiesto to handle stevedoring. They have an agreement with the Government for 50 years. See 3.1.1.6 “Port Cargo Handling Equipment”

3.1.1.16. Conventional Cargo

Can handle animals handled by a sling

3.1.1.17. Containerised Cargo (THC)

Containerised Cargo Handling Charges (TEU’s) (FEU’s)

Discharge, loading, shifting within the hold or shifting on

deck without landing

Containers handled via a conventional ship

Containers handled on a Ro-Ro basis

Empty containers 10576 14807

Transhipment containers, overland containers, containers shipped & re-landed or landed & re-shipped or shifted from hold to hold

IFIRA has two types of stripping / stuffing: 1. The consignee handles the cargo himself and pays a facility charge of Vt. 10,861 per Teu 2. They unpack and then charge a fee of Vt. 2617 per revenue ton, which also includes the stevedoring of the container off the vessel, i.e. the stevedoring charge of Vt. 44,764 is not charged for this cargo.

Stripping or Stuffing of Containers (TEU’s) (FEU’s)

Stripping or Stuffing

Stripping and re-stuffing transhipment cargo

3.1.1.18. Shore handling containerised cargo

In a general matter these questions are not applicable to Port Vila due to the size of the port and its limited capacity.

The cost indicated are below are for general cargo. For a detailed breakdown please refer to the document attached in annex 4: miscellaneous

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Shore Handling Charges (TEU’s) (FEU’s)

Import Containers 2617 W/M 2617 W/M

Export Containers 2617 W/M 2617 W/M

Stripping & re-stuffing for customs verification 2617 W/M 2617 W/M

Stripping & re-stuffing of un-nominated or shut-out export 2617 W/M 2617 W/M cargo

Stripping or re-stuffing of containers taken to Customs 2617 W/M 2617 W/M Warehouse

Shore Handling charges Charge (indicate currency)

Ten day removal charges, or transfer within the Port, or free transfer to Customs

Import Containers handled at the Inland Container Depots 500 Vatu/ container

Exports Containers handled at the Inland Container 500 Vatu/ container Depots

3.1.1.19. Clearing Agents

Company Name & Freight Forwarding & Contact Names & Email Tel & Fax Address Clearing services

Name: Tel1: 27744 Title: DHL/ FR8 Logistics Tel2: Email: [email protected] Fax: http://www.fr8.vu/contact.html

DHL/FR8 has 2 main hubs: one in Port Vila deserving all southern islands and one in Lugainville deserving all Northern

Islands

Company Name & Freight Forwarding & Contact Names & Email Tel & Fax Address Clearing services

Name: Herve Gauchet Tel1: 22539 Agence Gauchet Title: Director Tel2: Email:[email protected] Fax: 25925

Name:Racquel Sentance Tel1: 22490 Title: Manager Famous Logistics Tel2: 23804 Email:[email protected] Fax: 23379 www.famouslogistics.vu

Note: These clearing agents are not located at the port. They are in town.

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3.1.1.20. Port Security

Security

ISPS Compliant Yes No

ISPS Level (current) 1 2 3

1=Normal; 2=Heightened; 3=Exceptional

3.1.1.21. Storage facilities

first 5 working days free second 5 working 363 vatu/ days Ton Third 5 working days 847 vatu/ton Fourth 5 working 1573 days vatu/day thereafter 400 vatu/day

Storage of import empty containers from two days after Free for 30 calendar days Free for 30 calendar days arrival or empty export containers from date of loading and then 500 Vatu/ day and then 500 Vatu/ day

Port Storage – Managed by IFIRA

Total floor space = 1800 m² Quantity Floor area (m²)

Main Quay Transit Sheds 1 1000

Back of Port Transit Sheds - -

Lighterage Area Transit Sheds - -

Customs Warehouses 1 800

WORK PERIODS Start Finish Per Hour

WeekdayAM 0700 1100 -

Weekday Lunch 1100 1300 10,677

Weekday PM 1300 1700 -

Weekday Evening 1800 2200 16,014

Weekday Night 2200 2400 21,361

Weekday Early AM 2400 0600 42,716

Weekday Sunrise 0600 0700 10,677

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Saturday AM 1100 1500 21,361

Saturday PM 1500 1700 21,361

Saturday Late 1700 2200 21,361

Public Holiday To finish 32,031

Meal money Saturday 1100 1300 14,500

Meal money All days 1700 1800 14,500

Reefer containers plugged onto reefer points are: 7500 vatu/day for both 20‟ or 40‟ Fumigation of a container is 30000 Vatu for a 20‟ and 60000 vatu for a 40‟ As an additional information the cost of a container to buy in Vanuatu would be around 2500 USD for a new one and 2000 USD for a second hand.

Back to Top of Chapter or back to Table of Contents

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3.1.2. Port of

3.1.2.1. Port Overview

Link to port website: http://www.vanuatugovernment.gov.vu

Port Locations & Contacts

Country VANUATU

Province and District SANMA

Town or City (Closest) LUGANVILLE

Port Name PORT of SANTO

Latitude 15° 30' 53.80" S

Longitude 167° 11' 16.71" E

Company / Port Authority PORT VILA Port and Marine Department

Management Contact and Position Harbour Master: Capitain Michael Sur tel:678 7756047

Narrative

Container Facilities 20ft (TEU’s) 40ft (FEU’s)

Container Facilities Yes Yes

Daily off-take capacity No of containers/day

Container Freight Stations (CFS) Yes Yes

Number of CFS

Capacity of CFS No of containers/day

Refrigerated Container Stations Yes Yes

Number of Reefer Stations (connection points)

3.1.2.2. General Cargo Handling Berths

Narrative

General Cargo - Imports Berths

Imports – Bagged Cargo

Exports – Bagged Cargo

Imports – Steel Goods

Imports & Exports – Ro-Ro

Imports – Vehicles

Others Imports

3.1.2.3. Oil Handling Terminal

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This is managed directly by Pacific Petroleum Company.

They have their own port installation so they can unload the tanker directly into their storages.

3.1.2.4. Multipurpose Terminal

Not Applicable

3.1.2.5. Grain & Bulk Handling

Not Applicable

3.1.2.6. Main Silo Terminal

Not Applicable

3.1.2.7. Main Storage Terminal

The main storage is located on the wharf and is about 1000 Sq meter. The facility is very basics. It is the custom/quarantine warehouse.

3.1.2.8. Bagging – Grain Handling

Not Applicable

3.1.2.9. Stevedoring

All stevedoring activities are under the responsbility of NSCOL. They are the only company with the capacitiesto to handle stevedoring.

3.1.2.10. Conventional Cargo

3.1.2.11. Containerised Cargo (THC)

Narrative

Containerised Cargo Handling Charges (TEU’s) (FEU’s)

Discharge, loading, shifting within the hold or shifting on

deck without landing

Containers handled via a conventional ship

Containers handled on a Ro-Ro basis

Empty containers

Transhipment containers, overland containers, containers shipped & re-landed or landed & re-shipped or shifted from hold to hold

Narrative

Stripping or Stuffing of Containers

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(TEU’s) (FEU’s)

Stripping or Stuffing

Stripping and re-stuffing transhipment cargo

3.1.2.12. Shore handling containerised cargo

Narrative In a general matter these questions are not applicable to Santo due to the size of the port and its limited capacity.

Shore Handling Charges (TEU’s) (FEU’s)

Import Containers

Export Containers

Stripping & re-stuffing for customs verification

Stripping & re-stuffing of un-nominated or shut-out export cargo

Stripping or re-stuffing of containers taken to Customs Warehouse

Narrative

Shore Handling charges Charge (indicate currency)

Ten day removal charges, or transfer within the Port, or free transfer to Customs

Import Containers handled at the Inland Container Depots

Exports Containers handled at the Inland Container Depots

Link to relevant website (e.g. for updates): http://

3.1.2.13. Clearing Agents

Company Name & Freight Forwarding & Contact Names & Email Tel & Fax Address Clearing services

Name: Tel1: 36517 Title: DHL/ FR8 Logistics Tel2: Email: [email protected] Fax:36628 http://www.fr8.vu/contact.html

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DHL/FR8 has 2 main hubs: one in Port Vila deserving all southern islands and one in Lugainville deserving all Northern

Islands

Note: These clearing agents are not located at the port. They are in town.

3.1.2.14. Port Security

Narrative

Security

ISPS Compliant Yes No

ISPS Level (current) 1 2 3

1=Normal; 2=Heightened; 3=Exceptional

3.1.2.15. Storage facilities

Narrative

Port Storage –

Total floor space = 960 m² Quantity Floor area (m²)

Main Quay Transit Sheds

Back of Port Transit Sheds

Lighterage Area Transit Sheds 1 960

Customs Warehouses

There is only one storage 9Port authorities) which is both a transit and bonded warehouse. It‟s 42x23m There is also a Niscol warehouse that has a 2000T capacity

Back to Top of Chapter or back to Table of Contents Performance:

Vessels Calls 200 in 2010. This includes cargo and cruises ships

Container traffic (TEU‟s) 4915 TEU in 2010

Total Cargo Handling (mt) 33000 Mt

Total Annual Capacity of the Port

3.1.2.16. Discharge Rates2

Link to relevant tariff/rates web page: http://

44764 Vatu for 20‟ container Direct discharge/loading of imports/exports 89528 Vatu for 40‟ container

2 Sections 2.1.1.3 and 2.1.1.4. may help in measuring charges for charter vessels or consignments and dealing with F.F.

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3.1.2.17. Berthing Equipment Specifications

Narrative

Berthing Specifications

Total Berths Quantity Length (m) Draft (m)

Conventional Berths 1 137

Container Berths

Bulk Oil Jetties -

Cased Oil Jetties -

Bulk Cement Berths -

Lighterage & Dhow (other) Wharves -

Explosives Jetty -

Berthing Tugs & Mooring Boats No, they use the pilot boat

Pilot Boats 1

Water Barges -

Police Boats 1

Anti-pollution Boats -

Speed Boats

Link to current port berthing details web page: http://

3.1.2.18. Port Cargo Handling Equipment

The company NISCOL is the only company in port Vila with Stevedoring capacities to handle containers. The contact person is Marie-Louie Imata : 36084 // [email protected]

Port Cargo Equipment (Operational)

Appliance Quantity Capacity

Cranes – Travelling 5 30m3 each

Cranes – Portal Electric

Cranes – Electric Overhead

Cranes – Gantry Container

Cranes – Mobile

Forklift Trucks 6 60m3 each

Tractors 2

Fire Engines No, managed by fire Authorities

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3.1.2.19. Port Performance

The port in itself is not very big and there is only one wharf at the moment. This only wharf is used for both Cargo and cruise ships. However the capacities of the port are very limited in themselves. Many of the questions below are not relevant here. Anything related to ground handling etc.. can be managed by a private company called Niscol. So anything coming in and out of the country by sea will go through them no matter what.

Immigration

On arrival Immigration will issue an entry permit for one month. Extensions must be applied for to the Immigration Authorities, the maximum permitted stay being four months. Anyone who leaves the yacht must obtain an air ticket out of the country immediately. The captain is responsible for notifying immigration when a crew member wishes to leave a yacht, and he will be liable for their repatriation unless released from this obligation. For skippers/crew arriving or returning to the island by air, it is now no longer possible (as of March 2010) to arrive in Vanuatu on a one-way flight ticket, and entry will be denied. The one exception to this rule is for skippers/crew who leave their vessel under the care of Port Vila Boatyard. If returning to the island and departing on their yacht within the prescribed timelines, Port Vila Boatyard can assist with a letter for immigration. Contact [email protected] further information.

Sea Transport Distance Matrix in km.

Port Vanua Luganville Malakula Ambrym Pentecost Emae Erromengo Tanna Vila Lava

Port Vila 274 186 167 221 72 275 144 223

Luganville 274 87 120 110 213 98 441 497

Malakula 186 87 67 90 130 269 354 410

Ambrym 167 120 67 62 97 277 323 383

Pentecost 221 110 90 62 150 226 373 435

Emae 72 213 130 97 150 373 228 287

Vanua 275 98 269 277 226 373 600 660 Lava

Erromengo 144 441 354 323 373 228 600 65

Tanna 223 497 410 383 435 287 660 65

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3.2. Airport Assessment

3.2.1. Civil Aviation

Visit the website: [email protected] It is important to note that, in order to avoid any conflict of interest, the 3 main airports of the country and that belong to Airport Vanuatu fall under the Private Company Acts and therefore are officially privately owned. However, the owner is the Government of Vanuatu. Mr. Donald Wouloseje

Acting Director CAAV PMB 9068 Port Vila Vanuatu

3.2.1.1. Overview

There are three primary/major international aerodromes in Vanuatu.

(a) NVVV Port Vila/Bauerfield; (b) NVSS Santo/Pekoa; and (c) NVVW Tanna/Whitegrass.

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Company Name & Address Contact Names & Email Telephone & Fax

Name: Mr. Kevin Dick ABEL Airport Vanuatu Ltd / PO Box 131 Title: General Manager Operations Tel: Port Vila, VANUATU Email:[email protected] Fax:

Web: www.airports.vu

Summary of Role and Services

The Ministry of Infrastructure and Public Utilities has delegated the Civil Aviation Authority Vanuatu (CAAV) as the regulator on all civil aviation matters within Vanuatu. The CAAV discharges its duties in accordance with the legislation listed below to satisfy Vanuatu Government and International Civil Aviation Organisation (ICAO) requirements.The CAAV maintains and develops an aircraft, operations and aircrew registry, together with the development of policy and regulation of civil aviation activities in Vanuatu.

Its mission is to establish and administer sound aviation regulations, procedures and standards necessary to achieve and maintain the safe and efficient conduct of the CAAV and provide guidance to the Vanuatu Government in the development of policy related to aviation safety, security and economic regulation.

In Regards to the regulations, Vanuatu has adopted (by reference) the New Zealand Civil Aviation Rules. This means that all aviation operators within Vanuatu must comply with these regulations. The CAAV also requires all aviation operators within Vanuatu to comply with ICAO recommendations, where applicable. Additional information can be obtained from the ICAO website.

3.2.1.2. Procedures for Foreign Registered Aircraft

In this country, the following requirements need to be applied, presented and approved before preposition of foreign

54/106 LCA - Version 1.07,5 registered aircraft:

. Operators of civil aircraft registered in states party to the Convention on International Civil Aviation desiring to make non-scheduled flights in transit across Vanuatu or to land in Vanuatu for non-commercial purposes are required to get flight approval from Airports Vanuatu Limited.

. 3.5.1 Applications for non-scheduled commercial flights, which must be from the operator (not the charterer), may be made directly to Airports Vanuatu Limited. If, however, the aircraft is not registered in a state party to the ICAO Convention, the application should be submitted through the aviation authority of the State of Registry.

. 3.5.2 For preliminary inquiries, particularly in relation to a series of flights, operators and/or charterers should

contact Airports Vanuatu Limited.

. 3.5.3 Applications and notice of flights should be addressed to: Airports Vanuatu Limited PO Box 131 Port Vila VANUATU Tel (678) 24 740 Fax (678) 24 459 (ATS) AFS NVVVZTZX Email [email protected]

. Registration and safety:

REQUIRED BY GENERAL DECLARATION PASSENGER MANIFEST CARGO MANIFEST

CUSTOMS 1 1 1

IMMIGRATION 1

AGRICULTURE/ 1 1 QUARANTAINE

Notes

One copy of the General Declaration is endorsed and returned by Customs, signifying clearance.

If no passengers are embarking (disembarking) and no articles are laden (unladen), no aircraft documents except copies of the General Declaration need be submitted to the above authorities. Three (3) copies of the Cargo Manifest need to be submitted in case of a transfer at Port Vila for Santo or vice versa

. Operator, aircraft and Crew documentation:

3.6 Information to be Supplied

3.6.1 The pilot of an aircraft on an unscheduled flight who intends to overfly Vanuatu or to use a Vanuatu airport for landing (including the nomination of a Vanuatu airport as an alternate) shall request such permission from ATS

([email protected]), Tel 678-24 740 or Fax 678-24 459) prior to departure and include the following information: (a) Name and address of the aircraft operator; (b) Type and registration marks of the aircraft; (c) Name, address and business of charterer; (d) Proposed date and place of origin of flight; (e) Routes including dates and times of arrival and departure; (f) Number of passengers and/or nature and amount of freight; (g) Purpose of flight; and

55/106 LCA - Version 1.07,5

(h) Ground handling agent (if known).

3.6.2 However, no such permission is required for flights that fall into the following categories: (a) (b) Overflights by civil aircraft that have the nationality of an ICAO Contracting State, provided that the requirements of the ICAO Convention on International Civil Aviation are complied with; or Flights that require Port Vila/Bauerfield or Santo/Pekoa as an alternate aerodrome provided the flight already has the authority to operate in Vanuatu and the ETA at the alternate is within the operational hours of the airport concerned. 3.6.3 require diplomatic clearance from the Department of Foreign Affairs. Requests for such clearance should be submitted through the normal diplomatic channels giving a minimum of 3 full working days‟ notice.

. Other comments (e.g. process timeline, issues, etc) For any other information, you can check on this very exhaustive document: http://www.airports.vu/Pilots%20&%20Aircraft%20Operators/aip_vanuatu_bkmk_13jan11.pdfhttp://www.airports.vu/Pilots %20&%20Aircraft%20Operators/aip_vanuatu_bkmk_13jan11.pdf

3.2.2. Main Airport

Company Name & Address Contact Names & Email Telephone & Fax

Mr. Kevin Dick ABEL Bauerfield International Airport Airport Tel1: 00678 25 111 Title: General Manager Operations // Airport Vanuatu Ltd / PO Box 131 Tel2: 006785547402 Email: [email protected] Port Vila, VANUATU Fax: 0067825532 Web: www.airports.vu

Summary of Role and Services

Bauerfield International Airport is located in Port Vila, Vanuatu. The airport is relatively small in size, but its runway has the capability and length to accept jets up to the Boeing 767. It serves as the hub for Vanuatu's flag carrier airline, Air Vanuatu. Under the CEO the responsibilities are spread around 5 managers:

- Operation Manager - GM Manager (anything related to administrative matters)

- Security Manager - Infrastructure Manager - Vanuatu Terminal Services is the 5th “manager”. VTS is a subsidiary company of Airports Vanuatu Limited set up to operate the cargo terminal as a joint user facility.

General contacts:

Administrative Ministry

Ministry of Infrastructure and Public Utilities PMB 9057 Port Vila VANUATU Tel (678) 22790/23266/25284 Fax (678) 27714

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Regulator

Civil Aviation Authority Private Mail Bag 9068 Port Vila VANUATU Tel (678) 23 301 Fax (678) 23 783 TELEX Nil AFS Nil Email [email protected] 1.3 Air Traffic Services/Air Navigation Services

Airports Vanuatu Limited PO Box 131 Port Vila VANUATU Tel (678) 25 111 Fax (678) 25 532 (Administration) (678) 24 459 (ATS) TELEX Nil AFS NVVVZTZX Email [email protected] Effective: 5 JUL 07 1.4 Meteorology

Meteorology Department Ministry of Infrastructure and Public Utilities Private Mail Bag 9054 Port Vila VANUATU Tel (678) 22 932 (forecast enquiries) (678) 24 686 (general enquiries) Fax (678) 22 310 TELEX Nil AFS NVVVYMYX

1.5 Customs

Department of Customs Private Mail Bag 9012 Port Vila VANUATU Tel (678) 24 544 Fax (678) 22 597

1.6 Immigration

Department of Immigration Private Mail Bag 9092 Port Vila VANUATU Tel (678) 22 354 Fax (678) 25 492

1.7 Health

Department of Health Private Mail Bag 9009 Port Vila VANUATU Tel (678) 22 512 Fax (678) 26 204

1.8 Agricultural Quarantine

Department of Livestock and Quarantine Private Mail Bag 9095 Port Vila VANUATU Tel (678) 23 519 Fax (678) 23 185

1.9 Aircraft Accidents Investigation

Civil Aviation Authority Vanuatu Private Mail Bag 9068 Port Vila VANUATU Tel (678) 23 301 Fax (678) 23 783 TELEX Nil AFS Nil Email [email protected]

1.10 Enroute and Aerodrome Charges

Airports Vanuatu Limited PO Box 131 Port Vila VANUATU Tel (678) 25 111 Fax (678) 25 532 (Administration)

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(678) 24 459 (ATS) TELEX Nil

AFS NVVVZTZX Email [email protected]

3.2.2.1. General Overview

Narrative

Location Details

Country VANUATU Latitude 17° 41′ 57″ S,

Province / District EFATE Longitude 168° 19′ 11″ E

Town or City (closest) Port Vila Elevation 68Ft / 21m

Bauerfield International Airfield Name International airport Yes No Airport

IATA & ICAO codes NVVV Open from/to (hours) 24/24 from 15th March 2011

You may insert a sketch, map… of the airport / runway / parking… here

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PAVEMENT RUNWAY TRUE/MAG DIMENSIONS THRESHOLD THRESHOLD CLASS. NUMBER BEARINGS (METERS) COORDINATES ELEVATION NUMBER

118 DECREE 55/F/B/W/T S17 41’33.69

11 TRUE 2,600 X 45 ASPH E168 18’24.14 51 FT

298 DECREE 55/F/B/W/T S17 42’13.22

29 TRUE 2,600 X 45 ASPH E168 19’42.14 70 FT

ACCELERATE TAKE OFF TAKE OFF RUNWAY STOP LANDING DISTANCE RUNWAY DISTANCE NUMBER DISTANCE AVAILBLE AVAILABLE AVAILABLE AVAILABLE

11 2,600 2,750 2,660 2,600 29 2,600 2,660 2,660 2,600

3.2.2.2. Performance

Narrative

Performance Year(s) and figures

Total aircraft movements

Total passengers 2009 – 311000 passengers (2010 still being completed)

Current monthly use by Humanitarian flights (UNHAS) N/A

3.2.2.3. Cargo Capacity

Narrative

Capacity Cargo Year(s) and figures

Total aircraft movements 2009 – 55 cargo/ year (around one per week)

Total capacity of the airport (metric tonnes) 3Mt / day

Current activity of the airport (metric tonnes)

Current monthly use by Humanitarian flights (UNHAS) N/A

3.2.2.4. Airfield Details

Narrative

Airfield Details

Customs Yes No JET A-1 fuel Yes No

Immigration Yes No AVGAS 100 Yes No

Terminal building Yes No Single point refueling Yes No

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Passenger terminal Yes No Starter units (press air) Yes No

Cargo terminal Yes No Ground power (mobile) Yes No

Pax transport to airfield Yes No Crash crew Yes No

Control tower Yes No Aircraft support services Yes No

Weather facilities Yes No Latrine servicing Yes No

Catering services Yes No Fire fighting Yes No

Base Operating room Yes No Fire fighting category (ICAO) Category: 7

Airport radar Yes No Fire fighting equipment Yes No

NDB Yes No De-icing equipment Yes No

VOR Yes No IFR procedures Yes No

ILS LOC Yes No Runway lights Yes No

Approach lights Yes No Parking ramp lighting Yes No

3.2.2.5. Runway

Narrative

Runway #11

Published Length (m) 2750m

Usable Length (m) 2600

Width (m) 45

Orientation Heading 11/29

Surface Paved

Narrative

Runway #29

Published Length (m) 2660

Usable Length (m) 2600

Width (m) 45

Orientation Heading 11/29

Surface Paved

3.2.2.6. Helicopter Pad(s)

Narrative Helipad

Present Yes

Largest helicopter that can land Any

Width and Length (metres) Not designated

Surface Paved/ grass

3.2.2.7. Airport Operating Details

Airport Operating Details

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Max size aircraft that can be offloaded on bulk cargo Boeing 767 with Restriction on weight

Max size cargo aircraft that can be offloaded on pallet

Total Parking Area m²

Storage Capacity mt 1000m2

Cargo Handling Equipment Yes If yes, specify below

Can reach the upper - Elevators / Hi-loaders Yes Max. Capacity: mt No deck of B747?

- Loading Ramps Yes

3.2.2.8. Costs – Navigation Charges

ALL THE FOLLOWING CHARGES APPLY FOR BOTH PORT VILA/ SANTO and TANNA INTERNATIONAL AIRPORTS

Navigation Charges (US$)

Aircraft Weight – MTOW (kg) Navigation (per journey) Over-Flight

0 3,500 0,5 USD/ T 0,5 USD/ T

3,501 10,000 0,5 USD/ T 0,5 USD/ T

10,001 20,000 0,5 USD/ T 0,5 USD/ T

20,001 50,000 0,5 USD / T 0,5 USD / T

50,001 100,000 0,5 USD/ T 0,5 USD/ T

100,001 200,000 0,5 USD/ T 0,5 USD/ T

200,001 and over 0,5 USD/ T 0,5 USD/ T

Note: For operations extended beyong published hours, a charge of Vt 20,000 (around 200 USD) per hour will be made. This for a minimum of 1 hour or a maximum of 2 hours

3.2.2.9. Costs – Airfield Charges

Airfield Charges (US$)

Night Landing Landing Landing Aircraft Weight – MTOW (kg) Domestic/ Parking Domestic International International

0 1,500 C 172 2,20 flights 3,85 First 12 hours 1,501 2,500 C 205 2,20 99 USD for each 3,85 are free. 2,501 5,000 C 208 2,20 landing and take 3,85 Thereafter the 5,001 10,000 DC-3 2,20 off for Domestic 3,85 parking charges 10,001 20,000 Dash-7 2,20 flights 3,85 for all aircrafts

20,001 40,000 Dash-8 5,30 5,30 with a

80,000 permissible take- 40,001 An-12 5,30 5,30 60,000 off weight of

80,000 5700Kg or more 120,000 B757 8 8 60,000 165 USD for is::

120,001 180,000 B767 8 each landing and 8 - 12 to 48

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180,001 300,000 IL-76 8 take off for 8 hours=14% of

8 International 8 the standard landing fee per hour

300,001 and over An-124 - more than48 hours is 2 USD per day

Note #1: Night landing hours are between XX – XX hours: The Airport publishes an annual table with the detials per week and for Port Vila, Santo and Tanna to indicate “night time” For 2010 it varies from 4:40 to 6:03 in the morning and

from 17:38 to 18:40 in the evening

Note #2: Parking charges are for each X hours or part thereof 9see detail in table)

Note #3: All of these charges are administered by Airports Vanuatu Limited and are the same for all airports in Vanuatu

3.2.2.10. Costs – Aircraft Handling Charges

Aircraft Handling Schedule

Aircraft Weight – MTOW kgs Charges (US$)

0 1,500 C 172 $0,2 (minimum 5 US$ up to 25 Kg, then 0,2 US$ per additional Kg)

1,501 2,500 C 205 $0,2

2,501 5,000 C 208 $0,2

5,001 10,000 DC-3 $0,2

10,001 20,000 Dash-7 $0,2

20,001 40,000 Dash-8 $0,2

40,001 80,000 An-12 $0,2

80,001 120,000 B757 $0,2

120,001 180,000 B767 $0,2

180,001 300,000 IL-76 $0,2

300,001 and over An-124 $0,2

3.2.2.11. Costs – Aircraft Servicing Charges

Aircraft Servicing Charges

Service Ad-Hoc / US$

Chocks Per operation

Stairs Per unit per hour

GPU Per hour

ASU Per hour

Loader Per hour Between 5 and 20 US$

Toilet Service Per aircraft

Pushback Per operation

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Trailer/dolly Per operation 50 US$ per dolly

3.2.2.12. Costs – Cargo Terminal Charges

Cargo Terminal Charges

Import Rate US$ / kg

minimum 5 US$ up to 25 Kg, then 0,2 US$ per additional Handling Charge per kg Kg

Break Bulk Fee

Diplomatic Mail

Strong Room – per consignment 50 US$ per shipment/ hour

Cold Storage Fee 2,5 US$/ hour (regardless of weight)

Delivery outside normal working hours

Preparation of substitute AOA – Invoice – Receipt 30 US$ +5US$ for data computer entry

Storage per kg per day – Grace period? hours FREE fisrt 48 hours + 0,13 US$ per Kg per 24 hours

Export Rate US$ / kg

Handling charges – Unpalletized cargo 0,2 US$ per Kg

International Air Way Bill 30 US$ (all included)

Local Air Way Bill 30 US$

Air Way Bill Amendment - Cancellation -

Air Way Bill Documentation Included in the 30 US$

Diplomatic Mail

Storage charges per kg per day 0,1 US$ per kg/24 hours

3.2.2.13. Costs – Air-bridge Charges

Cost of Domestic freight :

Port Vila to Santo VUV131 per kg Port Vila to Tanna VUV118 per kg

Port Vila to Norsup VUV107 per kg Santo to Port Vila VUV131 per kg Port Tanna to Port Vila VUV131 per kg Tanna to Santo VUV154 per kg

3.2.2.14. Costs – Fuel Services Charges

Narrative

3.2.2.15. Security

The Airport has all International accreditation is regards to security matters. It is being said that the security drastically improved in the course of the last few years. The Bauerfield International Airport is reputably very safe

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Security

Good Marginal Bad

3.2.2.16. Storage Facilities

Warehouse 1 000m² (10 763sq ft), Bonded Warehouse, Heated Storage, Air-Conditioned Storage, Refrigerated Storage, Deep Freeze Storage, Mortuary, Animal Quarantine, Livestock Handling, Dangerous Goods, Radioactive Goods, Very Large/Heavy Cargo, Express/Courier Centre.

The cargo terminal is fully secured. It has full IATA certification for handling air cargo and is approved by Vanuatu

Customs Department for the handling of transit cargo. Cargo facilities are available at two international aerodromes – Port Vila/Bauerfield and Santo/Pekoa and, in future at Tanna/Whitegrass. There are 2 companies dealing with ground Handling: Vanuatu Airport and VTS In addition Vanuatu Terminal Services (VTS) carries out ramp services for Pacific Blue services to and from Vanuatu and other itinerant aircraft. Other airlines and operators are encouraged to contact VTS for the following services: Flight planning – customer and ground operations, Apron management and operational services, Aircraft communication, and load sheet preparation, Baggage handling, security, reconciliation, correct loading, Fuel, cargo, catering, toilet services, water services and cleaning services, Crew requirements / coordination; and Customer management and assistance off and on the aircraft.

Aircraft Handling Cargo Handling Passenger Handling

Yes Yes Yes

3.2.3. National Airports & Airfields

Tax VAT Total

Port Vila to Santo 13,500 400 1,690 VT15,590

Santo To Port Vila 13,500 400 1,690 VT15,590

Port Vila to Tanna 11,900 400 1,490 VT13,590

Tanna to Port Vila 11,900 400 1,490 VT13,590

Port Vila to Norsup 10.700 400 1,340 VT12,440

Norsup to Port Vila 10,700 400 1,340 VT12,440

Port Vila to Longana 13,500 400 1,690 VT15,590

Lonorore to Port Vila 13,500 400 1,690 VT15,590

Port Vila to Lonorore 11,400 400 1,430 VT13,230

Lonorore to Port Vila 11,400 400 1,430 VT13,230

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Location Details

Country VANUATU Latitude S15302076

Province / District SANMA Longitude E167131689

Town or City (closest) Lugainville Elevation (ft) 135

Airfield Name PEKOA Surface Paved

IATA & ICAO codes NVSS Condition Good

Runway Length (m) 2000m Runway Width (m) 30

Orientation Lighting Yes

Location Details

Country VANUATU Latitude S19271800

Province / District TAFEA Longitude E169132400

Town or City (closest) LENAKEL Elevation (ft) 19

Airfield Name White Cross Surface Paved

IATA & ICAO codes NVVW Condition Good

Runway Length (m) 1230 Runway Width (m) 30

Orientation Lighting No

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Narrative: (e.g.is it used, purpose, issues related to the approach and/or landing, security, telecoms...)

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3.3. Road Assessment

3.3.1. Roads Overview

Ministry in Charge Contact Names & Email Telephone & Fax

Name:Jotham Napat Title: General Director Email:[email protected]

Web: Ministry of Infrastructure and Public http://www.governmentofvanuatu.g Tel: 22790 Utilities ov.vu/index.php?option=com_conte Fax: nt&view=article&id=20:ministry-of- infrastructure-and-public-works- utilities&catid=35:ministries&Itemid =68

Summary of Role and Services

The Ministry of Infrastructure and Public Utilities is responsible for the public infrastructure of the government. It has a

leadership role and focuses on policies and strategic directions for the departments. It coordinates the activities of the departments, working relationship with other ministries and statutory. The ministry‟s functions are managed through the following departments:

. Public Works Department: its main office is located in Port Vila and it has subdivisions in all provinces . Civil Aviation Authority . Ports and Marine Department . Meteorological Service Department

3.3.2. Road Construction / Maintenance

Department of Public Works is responsible for the national roads The two municipalities are responsible for the roads in the city Provincial roads are feeder roads in the islands, adjacent to the main national roads

Entity(s) in Charge Contact Names & Email Telephone & Fax

Name: Philip Morrison Title: Acting divisional Manager (For Tel:22555 Public Work Department Efate Province) Fax: Email: [email protected] Web:

Summary of Role and Services

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There is one Public Work department per province. The only 2 important ones that could have an impact on operations

are SHEFA province (where is Port Vila) and SANMA Province (where is Lugainville). There are basically neither roads nor bridges in the other provinces. The Public work Departments are in charge of constructing and maintaining roads and bridges in each of their provinces. In case a disaster strikes and impacts on roads and accesses, they would be part of the Coordination Response Team. The Provinces are in charge of submitting projects to the central government, which then make the decision to go ahead or not. If it is approved, it is then funded by the Central Government. When the Public Work Department cannot achieve the requested job because of lack of capacities and/or materials, they sub-contract to private companies. The main ones are: Entreprise Dihn VanTu, Eathquipe, Dihn Entreprise,

Mamelin Entreprise, and Ifira Stevedoring

It is important to note that the road network is extremely weak. Getting it better is one of the main conditions to the economic development of the country, especially in rural environment. Therefore, conscious of this, the Vanuatu Government has called upon donors to invest more in this sector. The main one to respond has been the Millenium Challenge American program (65 millions US$), which utilized most of its money towards building roads on the Etafe and Lugainville islands.

Most roads around Port Vila are sealed and generally those that aren‟t sealed are in okay condition. However, in the

island a 4WD is recommended as heavy rains can change a good road into a poor one overnight. Travel on highways outside of major towns can be hazardous. There is no country-wide road network, and roads are generally in poor repair. Since Vanuatu is a chain of islands and atolls, most long-distance travel is by air or sea. Only the capital city of Port Vila and the town of Luganville have consistently paved roads, which have a maximum speed limit of 50 kilometers per hour. The roads in all other areas are mostly unpaved or dirt tracks. By April 2011 the entire ring road around the main island of Efate has been sealed, as are 57km of the East Coast Highway on the island of Espiritu Santo.

3.3.3. Road Classification

Classification Road Description

Class: (e.g. RN) There are no real classification, but it could be classified this way

Class: One lane sealed (would correspond to Route Nationale)

Class: One lane loose (would correspond to secondary road)

Class: Trail (would correspond to tertiary road)

Class: e.g.: Route Nationale (bitumen) / Route Nationale (gravel) / Route District (Gravel) / Unclassified route / Urban routes....

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3.3.4. Road Inventory

Classification Administering Agency Network Length

3.3.5. Distance Matrix

These 2 sections will be filled into the sea Section has it is not relevant to fill it by road knowing that only Efate has a ring road (takes 2 hours to drive around) and Lugainville has around 60 kms of paved roads.

Roads in Vanuatu are not connecting cities.

3.3.6. Road Security

Security

Good Marginal Bad

3.3.7. Weighbridges

Entity(s) in Charge Contact Names & Email Telephone & Fax

Name: Philip Morrison Title: Acting divisional Manager (For Tel: 22555 Public Work Department Efate Province) Fax: Email:[email protected] Web:

Summary of Role and Services

There are 12 bridges around Efate islands. They have been rehabilitated when the ring road was redone. Their

maintenance is also the responsibility of the Public Work Departement.

3.3.8. Axle Load Limits

This section is not relevant. The only place where there is a road that would allow trucks to pass on are in Efate (Port Vila) and Luganville. These roads lead to places where there would be no need to send massive trucks as the population are very rare outside these 2 main towns.

Axle load limits LCA Country Transit Country Transit Country

Truck with 2 axles Yes N/A N/A

Truck with 3 axles Yes N/A N/A

Truck with 4 axles No N/A N/A

Semi-trailer with 3 axles No N/A N/A

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Semi-trailer with 4 axles No N/A N/A

Semi-trailer with 5 axles No N/A N/A

Semi-trailer with 6 axles No N/A N/A

Truck & drawbar trailer with 4 axles No N/A N/A

Truck & drawbar trailer with 5 axles No N/A N/A

Truck & drawbar trailer with 6 axles No N/A N/A

Truck & drawbar trailer with 7 axles No N/A N/A

Note: Load in kg / you may adapt Axle load limits Description to the country

3.3.9. Bridges

3.3.10. International Corridors Leading to the Country

Not Appllicable by road

3.3.11. Main domestic road corridors

(Please use this field for an overview of the main domestic corridors, while the below section (3.3.11.1 – 7 ) should be used for a detailed description of each corridor.) Not Applicable by road

3.3.11.1. From/To (names)

Total distance (km or miles)

Total travel time

Road classification

Security (Good, marginal, bad)

Main towns/hubs (Add details below)

3.3.11.2. Road functional class

Highway

Primary

Secondary

Tertiary

Local/urban

Trail

3.3.11.3. Surface

Paved (asphalt or concrete) EFATE/ LUGANVILLE

Gravl or murram

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Dirt or sand Everywhere else

Are road conditions the same on the entire distance? If not, specify in comments fields.

3.3.11.4. Road condition

Compacted – rough (<40kph)

Compacted – smooth (>40 kph)

Uncompacted – rough (<40 kph)

Uncompacted – rough ( >40 kph)

Snow

Ice

Mud

Seasonal variations During the rainy season, pothole could appear in the main sealed road. As they tend to fill them with coral, it tends to dig further on the next big rain. Dirt road are very variable in conditions during the rainy season.

3.3.11.5. Open for what traffic (check all that apply)

Heavy trucks (15 – 23 tonnes) (6x6 or 6x 4) with trailer

Heavy trucks (15 – 23 tonnes) (6x6 or 6x 4) without trailer

Light trucks (8 – 12 tonnes) (6x6) with trailer

Light trucks (8 – 12 tonnes) (6x6) without trailer

Light trucks (3 – 8 tonnes) (4x4) Yes

Tractors (< 40 tonnes) Yes

Light vehicles passengers Yes

Light vehicles pick-up Yes

Motorbike Yes

Non-motorised traffic Yes

Seasonal variations yes

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3.3.11.6. Obstacles and bridges

Mines/UXO

Road block

Check point - official

Check point – unofficial

Debris/wreckage

Downed electrical lines

Avalanche/snow

Landslide/Mudslide

Ice

Flooded

Wet crossing

Road damage

Bridge

Culvert

Traffic restriction

Other – pls specify

3.3.11.7. Towns/hubs

(Please replicate this section as many times as possible)

3.3.11.7.1 Name of town/hub

3.3.11.7.2 Standard contact field

3.3.11.7.3 Location (distance from end points)

3.3.11.7.4 Connection with other means of transport (rail/waterways/air)

3.3.11.7.5 Storage capacity

3.3.11.7.6 Other comments

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3.4. Railway Assessment NOT APPLICABLE IN VANUATU: NO RAILWAY SYSTEM

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3.5. Waterways Assessment NOT APPLICABLE IN VANUATU: NO WATERWAYS SYSTEM

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3.6. Storage Assessment

3.6.1. Storage Overview

The storage capacities globally over the country are extremely low. Port Vila and Luganville, the 2 main centers are already very poor in terms of storage areas and when reaching the next level down, there is hardly anything. Not only suitable as we could imagine it in humanitarian “standards”, but simply existing. In addition the Vanuatu Governement is massively selling its land. Therefore tere are less ans less land available in the main centres and when bought, the new owners generally do not build storage complexes. When it is about shops, either they are family size and therefore not offering space any close to what an intervention would require or big companies where the warehouses are generally full as they are only replenished 3 or 4 times a year. In addition, the Humanitarian community here do snot have storage capacity. They rare ones with storag are mainly in containers or small buildings. The only decent storage room is the Unicef one with a bit of free space. However, the access is not very practical and in case of major operation, it would be full very quickly and another stoarge woud still have to be found. Consequently the only places offering enough space that could potentially be used are either some of the Government owned buildings or the sport facilities (see under)

3.6.2. Commercial Storage

Narrative: Detailed assessment may be annexed to the LCA, e.g. using detailed forms

Available for Capacity Location Owner Type 3 Access 4 Condition 5 Rent mt / m² / m³

Port Vila - Yes No Numbatu

Port Vila - Yes No Numbatu

Yes No

Yes No

Yes No

Yes No

3.6.3. Storage used by Humanitarian Organizations

Narrative: e.g. Conditions for sharing storage space, Detailed assessment may be annexed to the LCA, e.g. using

3 Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified

4 Warehouse Access: Raised-siding, flat

5 Warehouse condition: Appears intact, appears damaged, under construction/repair

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Hardly any in Vanuatu. In addition reports are that is is genrally difficult to find appropriate warehouses.

Sharing Capacity Location Organisation Type Access Condition possibility mt / m² / m³

Narrow one Port Vila UNICEF Yes No 200m2 Office type Appears Intact entry door

Vanuatu Red Port Vila Yes No 99m3 containers flat Appears Intact Cross

Vanuatu Red Malampa Yes No 33m3 containers flat Appears Intact Cross

Vanuatu Red Sanma Yes No 33m3 containers flat Appears Intact Cross

Vanuatu Red Torba Yes No 50m3 building flat In construction Cross

Tanna ADRA Yes No 30m3 rooms flat Appears Intact

Santo ADRA Yes No 30m3 rooms flat Appears Intact

Port Vila World Vision Yes No 33m3 container flat Appears Intact

Port Vila Peace Corps Yes No 96m2 room First floor Appears Intact

3.6.4. Public Sector Storage

Narrative: e.g. Conditions forusing public storage space, Association with port/airport/ etc, Detailed assessment may be annexed to the LCA, e.g. using detailed forms

Capacity Use Location Ministry / Agency mt / m² / Type Access Condition Possibility m³

Flat, big

turning Appears area, damaged Joe Calo – Conseiller National Port Vila- Yes 1260m2 / Concrete covered (roof des Sports stade area No 6300m3 Gymnasium area at leaking ([email protected]) the front, when heavy security weather) gate

Appears Port-Vila- Yes 525m2/ Concrete Not flat, damaged VFM Defense Ministry No 1575m3 Gymnasium muddy, (not totally compound closed)

Yes

No

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Yes

No

Yes

No

Yes

No

3.6.5. Cold Chain

The specific cold chain assessment (attached) form can be used for detailed assessment

Organisation Cooling / Total Capacity Location Type 6 Quantiy Condition / Owner Power 7 m³

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3.7. Milling Assessment NOT APPLICABLE IN VANUATU: NO MILLING INDUSTRY

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6 Cold Room Positive, Cold Room Negative, Refrigerator, Freezer,

7 Compression, Absorption, Solar, Other, unspecified

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4. Logistics Services

4.1. Fuel

4.1.1. Fuel Overview

Fuel Authority & Address Contact Names & Email Telephone & Fax

Name: Harry Iauko Ministry of Infrastructure and public Title: Minister Tel: 22790

utilities Email:[email protected] Fax: 22714 Web:

Summary of Role and Services

4.1.2. Fuel Supply & Storage

The Pacific Petroleum Company finds itself into a de facto monopole situation. However this situation is not due to a concession agreement with the Government but more to the fact that “there is no one else”. They supply 4 products:

1/ AvGaz: all type of carburant for piston actionned engine aviation (small helicopters, Cesna, etc..) 2/ Jet A1: for Boeing – Helicopter Puma- ATR, etc.. These 2 products come from Australia 3/ Diesel 4/ Petrol These 2 products come from Singapore

PPC has 2 storage places: - 14 million liters storage in Port Vila (all products together)

- 6 million liters storage in Santo (Petrol and Diesel) Also PPC is present all over the Pacific region and if anything major happened in Vanuatu that should last beyond the use of the buffer stock, they could access in 24 to 48 hours any support from neighboring countries

4.1.3. Fuel Marketing & Local Distribution

Major Distributor & Address Contact Names & Email Telephone & Fax

Name: Numbatu Petrol Station (le Bon Title: Tel: 00678 22945

Marche) Email: Fax:00678 22576 Web:

Summary of Role and Services

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Major Distributor & Address Contact Names & Email Telephone & Fax

Name: Title: Tel: 00678 27635 D‟Dock Pacific Petroleum Email: Fax:00678 23374 Web:

Summary of Role and Services

Major Distributor & Address Contact Names & Email Telephone & Fax

Name: Title: Tel: 00678 36623/ 36048 Unity Pacific Petroleum (Santo) Email: Fax:00678 36273 Web:

Summary of Role and Services

4.1.4. Fuel Pricing

The price is directly fixed by PPC. There is no regulatory organism in Vanuatu. However PPC ensures transparency by communicating to the government any information regarding their costs (shipping, procurement, storage, etc…). The price also considers the regional market. So the cost today is basically based on the supplier cost of procurement/shipping/ etc.. + 35% entrance tax +12,5% VAT + margin The cost have been very stable for 10 years with very little changes.

Fuel Prices as of: (local currency and US$)

Petrol (per litre) 147 Vatu = 1,56 USD

Diesel (per litre) 146 Vatu= 1,56 USD

Paraffin (per litre) N/A

4.1.5. Fuel Supply

The supply of fuel is entirely and solely dependent on PPC. They have a tanker every 50 days coming to replenish their stocks. They have their own port installation so they can unload the tanker directly into their storages.

4.1.6. Fuel Demand

Demand

Local Supply

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Does local supply (domestic refinery production and imports combined) meet the needs of , especially for

aviation and ground fuels?

Yes

More detailed narrative PPC also set up a buffer stock of around 60 days (6 million liters)

4.1.7. Seasonal Variations

Seasonal Variations

Indicate significant seasonal variations and how this is managed.

Consumption very stable across the year, No major variation

Are there national priorities in the availability of fuel? Yes

Is there a rationing system? No

Is fuel to lower income/vulnerable groups subsidized? No

Can the local industry expand fuel supply to meet humanitarian needs? Yes

Comments: The very first priority is to supply Unelco and Pernix, the power plants. Unelco only represents 50% of the total consumption

Is it possible for a humanitarian organization to contract directly a Yes reputable supplier/distributor to provide its fuel needs?

UN International Organisations NGO‟s

4.1.8. Fuel Transportation

Transportation

How is internal transportation of fuel products carried out?

 At the moment, the carburant are internationally delivered to both Port Vila and Lugainville. From there, it is the responsibility of PPC to dispatch on the outer islands mainly in drums

Is the transportation infrastructure and fleet sufficient to handle current domestic needs as well as increased demand from the humanitarian community?

No

 PPC deals with local shipping to send fuel in outer islands. However they express their concerns about a very inefficient system from which they try to move away. Therefore they plan to buy their own barge (150T) to ensure

their autonomy and therefore their efficiency in delivery. PPC and Ifira are discussing a possible association: PPC as the owner and Ifira as the operator. Still to be finalized. Planned to be done by the end of 2011

4.1.9. Standards, Quality & Testing

Industry Control Measures

Tanks with adequate protection against water mixing with the fuel Yes

Filters in the system, monitors where fuel is loaded into aircraft Yes

Adequate epoxy coating of tanks on trucks Yes

Presence of suitable fire fighting equipment Yes

Standards Authority

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Is there a national or regional standards authority? No

If yes, are the standards adequate/properly enforced? Adequate?

Testing Laboratories

Are there national testing laboratories? No

Fuel Quality Testing Laboratory –

Name

Address

Telephone Fax

Contact

Standards Used

 The standards used are the PPC ones. They are fixed by the Insurance company that audits them on a regular basis to ensure their standards fit with International regulation.

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4.2. Transporters

4.2.1. Transport Market Overview (trucking)

The market is quite narrow. Only a few companies with little equipment. Some of the "Freight Forwarder" actually only deals with paper work and small parcels and do not have any transport equipment. The main transport companies are DHL/FR8 Logistics. But as the main one, even them are struggling with challenges such as respect of deadlines due to cultural, economic and weather factors. It frequently happens, with any companies that a cargo could wait 15 days on the wharf before being loaded. And that would require the sending agency to be in contact with the transporter at least on a daily basis to monitor and follow up. There are also bigger companies but only dealing with international transport and to or from the wharf. Once the goods arrive, they too deal with local transporters. The local transport is generally challenging due to the lack of infrastructure (only a few proper roads allowing big trucks), both in country and within the transport companies themselves. The main one, only has 2 forklifts and 2 mini-vans. If a container had to be transported, Ifira would be the company to deal with.

Transport is therefore a challenge and a source of frustration in Vanuatu. It is globally slow and the external conditions make it poorly reliable. This being said, it actually fits with the local needs but it would be widely insufficient in case of a major international operation.

MV= Marine Vessel

4.2.2. Transporters

DHL/ FR8 Logistics

Address Numbatu

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Contact Person: (Business) Chris Kernot Cell 5547744

Contact Person: (Operations) Cell 5547744

Telephone 27744 Fax

Email [email protected]

Fleet

Capacity per vehicle Total Capacity Vehicle Types Number Condition type (No x capacity)

Forklift 1 1,5T 1,5T Good

Forklift 1 3T 3T Good

Mini Vans 2 9 persons 18 persons Good

Total Fleet Capacity (MT) 4,5T

FR8 is also agent for Time Brisk going to the North Islands twice a week (3 times a week soon). They have 2 landing crafts that can beach almost anywhere (owner is Mr Kevin Green based in SANTO: +6787746517): one is 450m3 and the other 200m3

Address Port VilaWharf

Contact Person Business Mr Dinh Cell 7747841

Contact Person Operations Jhon Pati Cell 5517327

Telephone 00678 23115/ 22735 Fax

Email

Fleet

Capacity per vehicle Total Capacity Vehicle Types Number Condition type (No x capacity)

Barge 1 500 T 500T Good (guaranteed by Governement)

Barge 1 100 T 100T Good (guaranteed by Governement)

Boat (Killian) 1 200T 200T Good (guaranteed by Governement)

Total Fleet Capacity (MT) 800T

 Service South and North  Depends on the season and price of coppra

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Address Santo

Contact Person Business Rebecca Cell 7788712

Contact Person Operations Cell 27744

Telephone 00678 36517 Fax

Email [email protected]

Fleet

Capacity per vehicle Total Capacity Vehicle Types Number Condition type (No x capacity)

Barge (Brisk) 1 2 containers 2 containers Good

Tina 1 2 containers 2 containers Good

Total Fleet Capacity (MT)

Services:

 Epi  Ambrym  Malekula  Pentecost

 Ambae  Santo and  only goes to Torba province on charter

Address Unity Store / Santo

Contact Person Business Cell

Contact Person Operations Cell

Telephone 00678 36623/ 36048 Fax

Email

Fleet

Capacity per vehicle Total Capacity Vehicle Types Number Condition type (No x capacity)

… … … … …

… … … … …

… … … … …

Total Fleet Capacity (MT)

From Santo- Does the service between Santo and the Torba Province – Banks and Torres Islands and also services the north

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Address Port Vila

Contact Person Business Cell 7747522

Contact Person Operations Cell 5408289

Telephone Fax

Email

Fleet

Capacity per vehicle Total Capacity Vehicle Types Number Condition type (No x capacity)

Trading Vessel 50T 50T Good

Total Fleet Capacity (MT) 50T

Service the Shefa Province

Address Port Vila

Contact Person Business John Mark Cell 23745

Contact Person Operations Cell

Telephone 00678 36623/ 36048 Fax

Email N/A

Fleet

Capacity per vehicle Total Capacity Vehicle Types Number Condition type (No x capacity)

Trading Vessel 1 45T 45T Very Good

Total Fleet Capacity (MT) 45T

Service the SHEFA Province too

Address Port Vila Wharf

Contact Person Business Ross Fetcher Cell 5549355

Contact Person Operations Cell

Telephone Fax

Email N/A

Fleet

Capacity per vehicle Total Capacity Vehicle Types Number Condition type (No x capacity)

Boat (trading vessel) 1 94T 94T good

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Total Fleet Capacity (MT)

 Service the Southern part of Vanuatu

Address Port Vila Wharf

Contact Person Business Christopher Emily Cell 29012

Contact Person Operations Cell 7740219

Telephone Fax

Email

Fleet

Capacity per vehicle Total Capacity Vehicle Types Number Condition type (No x capacity)

Boat (trading vessel) 1 9T 9T Good.

Total Fleet Capacity (MT) 9T

 Service the Southern part of Vanuatu

Add as many tables as required MV Nakato / MV southern star / MV Kawale are additional ones. Could not get the information

4.3. Vehicle Rental

Narrative:

Rental Car Company & Address Contact Names & Email Telephone & Fax

Name: Lynne or Fred Title: Tel: 00678 22497/ 00678 7742341 Avis Email: www.avis.vu Fax: Web: www.avis.vu

Summary of Services

Toyota fleet: Yaris/ Corolla/ Hi-lux double cab/ Rav4/ Prado

Rental Car Company & Address Contact Names & Email Telephone & Fax

Budget Name: Tel1: 00678 23170

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Title: Tel2: 00678 25700

Email:[email protected] Fax: 00678 23132 Web:[email protected]

Summary of Services

Suzuki Alto (economy)/ Hyundai Getz (economy Hatch)/ Hyundai Accent (intermediate)/ Toyota Camri (full size)/ Suzuki Jimmy (small 4WD)/ Suzuki APV (minibus)/ Hyundai Tucasn (full size 4WD)/ Mitsubishi Triton (4WD Dual cab)

Rental Car Company & Address Contact Names & Email Telephone & Fax

Name: Steve Du-Shane Tel1: 00678 22468 Title: rental Officer Hertz Tel2: 00678 29677 Email:[email protected] Fax: Web: http://www.carhirevanuatu.com/

Summary of Services

Hyundai I10 (eonomy)/ Chevrolet Aveo (compact)/ Toyota Corolla (Intermediate)/ Mazda 6 (standard)/ Hyundi Tucson 4x4 (Intermediate 4x4)/ Isuzu D-Max (4x4 Dual Cab)/

4.4. Taxi Companies

There is only one Taxi Company in Vanuatu, located in Port Vila. It is to note that generally people here don‟t use Taxis are they are around 6 to 10 times more expensive that the local buses. The most common form of Vanuatu public transport is mini-busses - identified with a “B” on the license tag. They constantly patrol all the streets in Port Vila and Lugainville and generally cost 150VATU per person for most trips. A Mini-bus will pick you up whenever you flag one down and will drop you off just about anywhere (just say "Stop Here"). Taxis are also available and are metered - although the meters don't always work. The cost of the trip from the Port Vila airport to town is 1000Vatu and up depending on where you want to go

Taxi Company & Address Contact Names & Email Telephone & Fax

Name: Title: Tel: 00678 24333 Premier Taxi Email: [email protected] Fax: Web:

Summary of Services

 GPS Tracking

 Centralised phone system  Fixed rate within Port Vila  Rates / Kilometer

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4.5. Freight Forwarding Agents

Freight Forwarder & Address Contact Names & Email Telephone & Fax

Name: Title: Air Vanuatu Cargo Export Tel: 00678 23858 Email: International Fax:00678 22830 [email protected] Web:

Summary of Services

Freight Forwarder & Address Contact Names & Email Telephone & Fax

Name: Chris Karnot Title: General Manager Tel: 00678 27744 DHL/ FR8 Logistics Email: [email protected] Fax: 00678 27788 Web:http://www.fr8.vu/contact.html

Summary of Services

 Customs clearing, warehousing, trucks, crane truck, vans, forklifts.

Freight Forwarder & Address Contact Names & Email Telephone & Fax

Name: Racquel Sentence Title: Manager Tel:00678 7763238 Famous Logistics Email: Fax: [email protected]

Web:

Summary of Services

Freight Forwarder & Address Contact Names & Email Telephone & Fax

Name: Mr Stephen Blade Title: Regional Manager Tel: 00678 23991 Transam Email: [email protected] Fax:00678 24069 Web:http://www.PDL123.com

Summary of Services

 Delivery  Shipping

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 Courier

 Customs & Cargo Agents  Agent for Pacific Direct Line (PDL), PIL, Reef Shipping, APL, Maersk, Fedex, and AMI

Add as many tables as required

4.6. Handling Equipment

Company Name & Address Contact Names & Email Telephone & Fax

Name: Title: Tel: 00678 22153 Entreprise Dinh Van Tu Email: Tel2:00678 25755 Web:

Equipement Description

 Heavy Equipment rental

Company Name & Address Contact Names & Email Telephone & Fax

Name: Tel1: 00678 24958 Title: Perronet entreprise Tel2: 00678 7743019 Email:

Web:

Equipement Description

 Heavy Equipment rental

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4.7. Electricity & Power

The electric generation is divided in Vanuatu between different companies. The main one, UNELCO is a direct branch of EDF/GDF France. UNELCO has 3 current contracts with the Vanuatu government: Port Vila (radius of around 15kms from the centre of Port Vila), Tanna and Malicollo. For the 2 last ones, the radius is much more restraint and does not exceed 4kms from centre of town.

In these centres, UNELCO does the production of electricity and its distribution to the population. UNELCO‟s development strategy is more around extending existing networks rather than creating new ones. As UNELCO belongs to the biggest Electricity production group in the world they can largely benefit direct support from their sisters companies from New Caledonia (EEC) and/or French Polynesia (EDT) in case of major disaster in Vanuatu

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(HR, materials, etc…)

UNELCO is also in charge of the water production, delivery and networks maintenance in Port Vila.

In Santo the electric production is under the responsibility of a company called Pernix. For the rest of the country it is the responsibility of Public Utilities. There are a few projects on the way for discussions, mainly with the EU but nothing will be running before at least another 2 years from now. Outside Port Vila and Lugainville, and except small systems, there is no power. TAFEA province: Unelco in Tanna. No other power on the whole province. 2 projects of wind farms for Futuna and Aneityum

SHEFA Province, only Port Vila within the Unelco concession MALAMPA province: A small Unelco concession in Malakula. Extenion in discussion PENAMA Province: only a project an Ambae of biofuel (13KW) and on Maewa (13KW). SANMA province: Pernix Concession (15Km) in Lugainville (3,4MW). Also in Port Oriy a biofuel system (40KW) TORBA Province: A biofuel project in Vanua Lava (13KW)

Main Producer / Distributor Contact Names & Email Telephone & Fax

Name: Mr Philippe Mehrenberger

Title: General Manager Tel1: 00678 22 211 UNELCO Email: Tel2: 006787799111 [email protected] Fax: 0067825011 Web:

Overview

 Electricity provider for Port Vila, contract with the Governement  Also provider of water:

Vatu/m3 as at Range of Consumption Jan 2011

0 to 50 m3/quarter 62.13

51 to 100m3/quarter 80.77

101 to 200m3/quarter 86.89

more than 201m3/quarter 93.2

4.7.1. Electricity Generation

Production Unit Type 8 Installed Capacity (MW) Current Production (MW)

Port Vila (x1) Thermic 11736 9997628

Tagabe (x1) Thermic + coco 11200 43845966

8 E.g. Hydroelectric power, Thermal power…

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Devil‟s Point Wind Farm 3025 5388875

Tanna (x1) Thermic 270 488608

Malicollo (x1) Thermic + coco 340 636181

Imported Electricity Details

4.7.2. Supply

Power Stability

Power grid / network coverage Port Vila/ Tanna/ Malicollo/ Santo

Is supply regular and constant throughout the country? No

In regards to the main centers, managed by Unelco and Pernix, the power is very stable. In the outer areas where public utilities are in charge, Please describe there are very few power plants of any kind. The biofuel one tend to stop more because of lack of fuel than for any technical issues (when the copra is cheap, people prefer sending in Port Vila than at the station)

In main centers almost never. If it happens it is generally On average, how often does power supply go out? due to external circumstances such as weather events (cyclones, etc…)

Due to the small sizes of the centers in case of a cyclone consequence, UNELCO and Pernix can re-establish the power supply in a morning, and at the longest within a On average, how long does the outage last? day. n the outer areas it varies a lot but they have seen cut of 2 weeks long.

4.8. Manual Labour Costs

Rapid employment, either trough contract or casual does not seem to be an issue here. There are a lot of people looking for employment and there is a strong feeling that the opportunity should prime on the process. However processes are in place and here are some of the data: - Casual work: it has to be less than 4 days a week. But there is no limitation in regards to employing 3 or 4 people and rotate them to stay under the threshold. The idea is to ensure flexibility as well as sharing work

opportunities. In another hand, casual workers are not entitled to any employment benefit - Over this limit you can sign a “casual contract” - The UN could contract in country as long as there is a UN office registered in country, which is the case in Vanuatu. So employment would not be an issue

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- In terms of Unions, there is only a general one meant to be very active and quite powerful: The Vanuatu

National Workers Union (VNWU). In its structure it is a unions corporation, gathering unions from different sectors. The general manager of this union is Mr Ifron Kalakau. This union is respected in country and there are regarded as “a useful partner” - The working hours in Vanuatu are at a maximum of 8 hours/day. Working on WE is possible and there are a lot of sectors that already do that (essential services, airports, wharfs, radios, etc…). It‟s been made clear that time of disaster would be considered as requiring flexibility. - The minimum wage in Vanuatu is 26000 Vatu/month (280 US$). This is for a 44 hours/ week contract for 22 days/ month - Here are some indicative pay wages (there are no fixed table yet in Vanuatu):

o Driver: between 30 to 35000 Vatu a month o Translator: around 40000 Vatu/ month o Labor: between 26000 and 30000 Vatu/month - Overtime: the first 4 hours of overtime per week is at a rate of 125%. The following hours in the same week (after the first 4 ones) are at the rate of 150%.

Type of labour Price in US$ per day as of November 2009

Daily general worker (unskilled casual worker) 9

Daily general worker (semi-skilled) 12

Skilled labour 15 - 20

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4.9. Telecommunications

4.9.1. Overview

The Telecom Regulation Office is an independent office. The person in charge (the regulator) is officially appointed by the Minister of Public Utilities and Infrastructure on recommendation of a panel constituted by 3 ministers. The regulator„s role is to define the regulations for both telecommunications and radio communications.

Mobile Phone:

There are 2 main companies here: The Vanuatu telecom one (TVL) and Digicel (sub Branch of France Telecom). These 2 companies together ensure a mobile network coverage of 90% on paper. Realistically there are still quite a lot of “grey” areas where you can access the network… if you climb the hill 500 meters away! In addition it is important to note that the presence of them both ensure the 90% coverage. But if you only have a Digicel phone, you will only access 50%. Most mobile phones are pre-paid. The process of registering for a post paid is quite cumbersome.. However the regulation office is moving towards compulsory registration, even for pre-paid to help fighting criminality.

Internet: Internet is provided entirely via Satellite in Vanuatu (there is no cable yet), explaining the high cost. Then, as it is also available through dial-up, it is accessible wherever there is a phone line. It is very slow but it is available. Internet mobile represents today around 7% of the Vanuatu Population. The 3G network is not available and is not planned to be before 2013

Telephone Services

Is there an existing landline telephone network? Yes

Does it allow international calls? Yes

On average, number and length of downtime periods

Mobile phone providers (4) TVL - Digicel

90% between the 2 main providers. But you need a Digicel Estimated availability and coverage AND a TVL sim card to benefit this coverage

As an agency, need to be presented:

Procedure to obtain subscription - A company proof of existence - A Valid postal address in country

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Internet Service Providers

Are there ISPs available? Yes

Name Digicel and TVL (telecom Vanuatu Limited)

Private or Government Digicel is private, TVL is Government

Dial-up only (Y/N) N

Between 400 and 500 Vatu / hour. When 30 hours or Dial-up: more drops to 275 vatu Approximate Rates 512kb= 35000 Vatu Broadband: 1mbps= 67200 Vatu

Max leasable „dedicated‟ bandwidth 2Mb maxi. Average is more about 1Mb

The other options are: ADSL GPRS V-SAT Wi-Max

4.9.2. ISP Providers

Company Name & Address Contact Names & Email Telephone & Fax

Name: Jacky Auburn Title: CEO Tel: TVL (Telecom Vanuatu Limited) Email: Fax:

Web: http://www.tvl.vu/

Summary of Services

Cell Phone (pre and post paid), landlines, Internet, Mobile Internet

Company Name & Address Contact Names & Email Telephone & Fax

Name: John Clancy Title: CEO Tel:00678 5555001 DIGICEL Vanuatu Email: Fax: Web:http://www.digicelvanuatu.com/en/

Summary of Services

 Cell Phones (pre and post paid), Mobile Internet.

4.9.3. Telecommunications Regulations

Regulations

Regulations on usage or import of: Yes / No Regulating Authority

Satellite Y Telecom Regulation Office

HF Radio Y Telecom Regulation Office

UHF/VHF/HF radio: handheld, base and mobile Y Telecom Regulation Office

UHF/VHF repeaters Y Telecom Regulation Office

GPS Y Telecom Regulation Office

VSAT Y Telecom Regulation Office

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Individual Network Operator Licenses

 Frequency Licenses

4.9.4. Existing Humanitarian Telecoms Systems

Out of the already reduced humanitarian sector in Vanuatu, here are the ones with a Telecommunications system operational. The other organizations have been checked but do not have any systems or frequencies attributed.

Existing UN Telecommunication Systems

Vanuatu?

Organisations  UNICEF French Red Cross

VHF frequencies

HF frequencies 7640 kHz

164.25 MHz transmit and 169.25 MHz

receive (for Repeaters mobile unit the frequencies are reversed)

VSAT

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4.10. Local Supplies Market

4.10.1. Main Food Suppliers

Ni-Vanuatu combine traditional south Pacific cuisine with introduced elements. Before contact with the West, staple foods included yam, taro, banana, coconut, sugarcane, tropical nuts, greens, pigs, fowl, and seafood. After contact, other tropical crops (manioc, plantain, sweet potato, papaya, mango) and temperate crops (cabbage, beans, corn, peppers, carrots, pumpkin) were added to the diet. Rural people typically produce most of what they eat, supplementing this with luxury foods (rice and tinned fish) purchased in stores.

Everything is importation. It is globaly very expensive to buy from wholesale here in country. There is no CSB/ Unimix in country and there is no miling capacities either.

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Also, Rice has been added on as it is a major food component in the Pacfic (To replace Unimix/CSB).

The replenishment of the stores depends on the boats. It is generally around every second month for the bigger ones.

Company Address Contact Telephone

Maize (Wheat Flour)

Au Bon Marche Port Vila Olivier 22945

Punjas Port Vila Jecksol 29043

Unimix/CSB (RICE)

Au Bon Marche Port Vila Olivier 22945

Punjas Port Vila Jecksol 29043

Cellovila Port Vila Gaelle Antoine 24691

Beans

Au Bon Marche Port Vila Olivier 22945

Cellovila Port Vila Gaelle Antoine 24691

Sugar

Au Bon Marche Port Vila Olivier 22945

Punjas Port Vila Jecksol 29043

Cellovila Port Vila Gaelle Antoine 24691

Oil

Au Bon Marche Port Vila Olivier 22945

Punjas Port Vila Jecksol 29043

Cellovila Port Vila Gaelle Antoine 24691

RTE: Ready to Eat Meals

Au Bon Marche Port Vila Olivier 22945

Punjas Port Vila Jecksol 29043

Cellovila Port Vila Gaelle Antoine 24691

4.10.2. Other Than Food Suppliers

Excpet Wiclo which is a big store and with a lot of stock, all other shops remain quite small. In addition, they replenish their stock between 2 and 3 times a year only. It is then very unlikely that these suppliers could support a whole big operation without impacting on the local market.

Company Address Contact Telephone

Generators

Esqal Port Vila 22523

Wilco Port Vila Bersie Moses 22385

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Vanuatu Agricultural Port Vila 22376 supplies

Asco Motors Luganville 36244

Portable Accommodation, Tents & Tarpaulins

Port Vila Hardware Numbatu, Port Vila Jean Edmond 23274

Wilco Port Vila Bersie Moses 22385

Wilco Luganville Dan Ryan 37774

Fuel: Jet A-1, Diesel, Petrol & Oil Supplies

Pacific Petroleum Numbatu, Port Vila Randall Villatte 23946 Company

Water Equipment: Pumps, Filters, Pipes & Tanks

Esqal Port Vila 22523

Wilco Port vila Bersie Moses 22385

Tradebase plumbing Port Vila 24225 supplies

Computers

Computer World Port vIla 22333

Daltron Port Vila 23537

Etech Port Vila 26933

You may expand this table as much as needed.

4.11. Accommodation

There is a lot of accommodation available in Port Vila and in the main centers such as Tanna and Santo In the table below, a contact for each of this center.

Hotel Name & Address Contact Names & Email Telephone & Fax

Name: Title: Email: Tel: (+678) 22150 The Melanesian Hotel (port Vila) [email protected] Fax: (+678) 22678 Web: http://www.melanesianportvila.com

Summary of Services

 Internet in Room.  Self Unit appartment available for medieum to long stay  Restaurants close by

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 Lots of room

 Every expected service

Hotel Name & Address Contact Names & Email Telephone & Fax

Name: Title: Email:[email protected] Tel: (678) 36 250 Hotel Santo (Lugainville Web:http://www.vanuatu- Fax: (678) 36 749 hotels.vu/Hotel_Santo__Espiritu_Santo_Island/acc m_roomrate

Summary of Services

 Internet in Room.  Self Unit appartment available for medieum to long stay  Restaurants close by  Lots of room

 Every expected service

Hotel Name & Address Contact Names & Email Telephone & Fax

Name: Title: Tel: +678 30061/30062 Tanna Lodge (isangel) Email: Fax: [email protected] Web: http://www.tannalodge.com/

Summary of Services

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5. Scenarios & Contingencies

The following sub-chapters attempt to map the potential scenarios as outlined in own or inter-agency contingency planning exercises, assess the impact and expected response.

5.1. Refugees and IDPs

Potential Most Likely Location Estimated Relief Items Who? Quantity Case Load

Potential Worst Case Location Estimated Relief Items Who? Quantity Case Load

Earthquake/ SANMA Food supplies (4 months) 2000T 70000 NDMO tsunami Province rice

Water and Sanitation (Water Australian 3 treatment plants) and French stations Red Cross

40000 Shelter tarps

*Add as many rows as needed

Logistics Considerations (e.g. existing capacities / augmentation vis a vis scenario)

8 provinces out of 6 would be directly affected by such a scenario. The remotness of islands and

difficulties of access would make any response difficult. A tsunami triggered by an earthqauke in this zone would need 4 to 6 min to reach the shores around and so people would have hardly any time to flee. The country capacities being very small, such a response would rely mostly an General internal assistance but that would not make a big difference in regards to transport issues. Most of the population here lives on the shore and it would be expected that infrastructures would be severly damaged or totally destroyed. In this scenario, we could see some displaced people coming from outer islands to families but even a camp set up would be unlikely.

Storage capacity in country are already extremly small and limited. After such a disaster, the

Storage storage capacities could may be found in a small extnt in Luganville but certianly not in outer islands. Altrenatives storage solutions would need to be sought.

The main problem in this Pacific Country. Long distances, few resources, generally not very Transport good conditions and subject to weather and sea conitions, make any transport long and slow by

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sea. The air capacities are limited to small inter-islands planes fleet and woud not be, in any

case, a solution for transportation of relief items on such a scale. In addition it would be very likely that airstrips in the affected areas, that generally lies on the shores, would have been swamped away. Finally except in Port Vila and in Luganville there are hardly any roads in the country. Distribution inland would be difficult both in terms of acess to vehicles as ell as tracks conditions.

5.2. Food Security

Potential Most Likely Location Estimated Relief Items Who? Quantity Case Load

Anywhere in 10000 Rice to cover gaps until crops come Heavy rain falls NDMO 50T the country people back

Seeds and tools/ seedlings Ministry of

Agriculture

Potential Worst Case Location Estimated Relief Items Who? Quantity Case Load

TAFEA Rice to cover gaps until crops come Cyclone 30000 NDMO Province back

Seeds and tools/ seedlings Ministry of

Agriculture

*Add as many rows as needed

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Logistics Considerations (e.g. existing capacities / augmentation vis a vis scenario)

80 % of the Ni-Van population relies on its own agriculture to survive. The impacts of Natural disasters such as Heavy Rain falls and cyclones directly impact their crops and livelihoods and therefore their capacities to feed themselves. However the climate is very helping with anything growing and even without coming back fully into their feeding habits, the population could find themselves with something to harvest after only a few monts of a devastation of their crops by a General natural disaster. Therefore even if a bit of food could be delivered to :cover the gap”, seeds and seedlings to help them reach thei status of independence in regards to food would be vital. Another difficulty lies in the limited capacities of seedlings provision and their transport

requirements to arrive safely. The infrastructure to handle that is very very weak and cleraly insufficient

Storage capacity in country are already extremely small and limited. It could be expcted that after a cyclone, there is not much left. An option would be to organise deliveries according to what the Storage distribution plan is and therefore avoid as mush as possible to have to store. Indeed, it would be many places affected but with populations

The main problem in this Pacific Country. Long distances, few resources, generally not very good conditions and subject to weather and sea conitions, make any transport long and slow by

sea. The air capacities are limited to small inter-islands planes fleet and woud not be, in any Transport case, a solution for transportation of relief items on such a scale. In addition it would be very likely that airstrips in the affected areas, that generally lies on the shores, would have been affected as well. On top of that, in this area there are hardly any roads. Distributions inland would be difficult both in terms of acess to vehicles as well as tracks conditions.

5.3. Natural Disaster

Potential Most Likely Location Estimated Relief Items Who? Quantity Case Load

Potential Worst Case Location Estimated Relief Items Who? Quantity Case Load

*Add as many rows as needed

Logistics Considerations (e.g. existing capacities / augmentation vis a vis scenario)

The Logistics capacities in country are generally very weak. The Private sector is indispensable General here. There are a few monopole status making some companies compulsory to work with. The few logistics capacities are concentrated in the 3 “hubs” of the country: Port Vila (capital),

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Luganville and Tanna. Outside these 3 areas, there are hardly any roads, the wharves are

basicaly the ones used for villager fishermen, there is hardly any storage and the martime transport inter-islands is generally small and unreliable in regards to delay. The distances coupled to the weather conditions make it very hard to respect schedules and it is not unlikely to see a boat departing with 3 weeks delay. The Air capacities is limited to Air Vanuatu which are small passengers planes. This fleet could help on small ad-hoc basis but certainly not to undertake a full relief operations. In regards to the Humanitarian community, there are very few pre-positionned stocks and only a couple of orgnisations have a dedicated logistician… generally not properly trained. Government agencies fucntion well enough. The most skilled people are there and in the private

sector. The country is very expensive as most is imported. This also means that the supply level is globally dependant on the boats coming from mainly Austrailia and New Zealand. The majority of the shops are replenished 3 to 4 times a year. So a relief operation with in-country procurement could quickly impact the local market

Not many available in Port Vila and Luganville. Hardly anything in the outer island besides private houses, schools etc… Storage Even the ones in Port Vila that could be big enough to contain a relief operation are not proper

storages but gymnasium. This also means that they are not a lot of skills around in regards to storage procedures

The vast majority will have to be done by sea, due to the very nature and geography of the country. The fleet in country is not very big in itself and the infrastructures neither. Moving between island is also very dependant on weather forecasts. Within the islands and outside the hubs, the majority or transport assests are private pick ups Transport and trucks as well as some government-owned ones. This is an issue in regards to choosing distribution site as it is first difficult to reach in land but then there is nowhere to store.

In addition, most of the islands are very low density inhabited islands and consequently thera are no roads. Most are tracks and generally not really further than along the water.

5.4. Other (please specify)

Potential Most Likely Location Estimated Relief Items Who? Quantity Case Load

Potential Worst Case Location Estimated Relief Items Who? Quantity Case Load

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*Add as many rows as needed

Logistics Considerations (e.g. existing capacities / augmentation vis a vis scenario)

General

Storage

Transport

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6. Annexes

6.1. Annex 1: List of Contacts

Logistics Actors In Vanuatu

Log Cluster Name Organisation Position email address mobile landline Member Humanitarian Community

Mr Herve French Red Head of hod-van-si.frc@croix- Gazeau Cross delegation rouge.fr 6787747330 67826761

Mr Augustine Vanuatu Red disaster- Garae Cross DMO [email protected] 67827418 X

Mrs Roselyn David Unicef Liaison Officer [email protected] 6787745987

Mr Alex Country

Mathieson Oxfam Director [email protected] 6785398829 X

Mrs Sunil DRM sunil.gurung@undpaffiliate Gurung Undp Specialist s.org 6785612489

Mr Parick Donald Shing Unicef M&E Officer [email protected] 6787741206 67824655 X

Save the Country Mr Hilson Children, Program Toaliu Australia Manager [email protected] 67822794 X

Mr. Eddie Peace Corps

Stice Vanuatu Director [email protected] 67826160 X

World Vision Mr. Simon Boe International Director [email protected] 67822161 X

Mrs Janet World Vision Operational [email protected] 67822161 X

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Strong International Manager

World Vision Mr Alex Strong International Logistics [email protected] 6785407090

Country Mr David Cram ADRA Director [email protected] 6787765602 67825500

Mrs Florence CARE Project Florence.LePaulmier@care Le Paulmier International Manager int.org 6785438310 67822951

Mrs Alice CARE Iarem International EPP Officer [email protected] X

Government bodies

Office alan.horne@telecomregula Mr Alan Horne regulation Director 6785551252 tor.gov.vu Telecom X

Mr. Sumbue [email protected] 67823337/67 Public Service Secretary Antas u 825090

Mr. Joshua Police Head Police 67823157 Bong Quarters Commissioner

Office

Mr Barnabas regulation technical barnabas.boe@telecomreg Boe Telecom officer ulator.gov.vu 6787743577

Senior Remote Maps office Censing & (land Mapping Mr Nalo Tossa Deprtament) officer [email protected] X

Mr Toman Principal Malosu Customs office Officer [email protected] 67822862 X

Ministry of

Infrastructure and Public

Utilities 67822790

Captain Luke Port Harbour Biendi Authorities Master [email protected] 6787756048 67822339 X

Airport Operation Mr Kevin Abel Vanuatu Manager [email protected] 6785547402 67825111 X

NDMO Mr Job Esau Vanuatu Director [email protected] 6787748993 X

Mr Ron NDMO Tamtam Vanuatu Officer [email protected] 6787748995 6785550638 X

Mr Peter NDMO Research and [email protected] 6787748994 6785550638 X

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Korisa Vanuatu Planning

Officer

Mr Adrian Port Customs Principal Reynolds authorities Officer [email protected] 6787742909

Mr Sam Quarantine Principal Armstrong Department Officer [email protected]

Port Authorities Harbour Mr Michael Sur Santo Master [email protected] 6877756047

Weather

Mr Fred Weather Forecast first Jockley Bureau officer [email protected] 6787793695 X

Private Sector

Pacific Mr Randall Petroleum Directeur/Man [email protected]

Vallette Company ager, m 67823946

Mr Stephen Pacific Direct Regional Blade Line Manager [email protected] 6421644295 X

Ifira Port Mr Bo Development General Sameulson Services Manager [email protected] 6787774330 67824351 X

Mrs Racquel Famous [email protected] Sentence Logistics Manager u 6787763238 67826823

Mr Philippe General philippe.mehrenberger@un Mehrenberger Unelco Manager elco.com.vu 6787799111 67822211

International Partners

Australian

Mr Patrick High [email protected] Haines Commission .au 6787747978 X

Dvpt Program Mr Jimmy Nipo NZAID Coordinator [email protected] 67852340 67822933 X

Mr Michel Ambassade de Premier [email protected] Epron France Conseiller ouv.fr 67828700 X

Mr John NZ High 67822933 Classen Commission Fisrt Secretary [email protected] 6787743881 (111)

• NGOs, other Agencies and relevant Organizations

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6.2. Annex 2: Relevant Websites applicable to this LCA http://www.tvl.vu/ http://ocha.unog.ch/fts2/pageloader.aspx?page=home http://www.alertnet.org/db/cp/.htm http://www.countryreports.org/

104/106 LCA - Version 1.07,5 http://www.theodora.com/wfbcurrent/vanuatu/vanuatu_transportation.html http://www.vnso.gov.vu/ http://en.wikipedia.org/wiki/List_of_Kyoto_Protocol_signatories#Signed_and_ratified http://en.reingex.com/WCO-World-Customs-Organization.shtml http://www.eia.doe.gov/country/country_energy_data.cfm?fips=NH http://www.tlfq.ulaval.ca/axl/pacifique/vanuatu.htm http://vanuatu.travel/getting-here/airlines/air-vanuatu.html http://www.vanuatu-vacations.com/car_rental_vanuatu.html http://en.wikipedia.org/wiki/Transport_in_Vanuatu http://www.lonelyplanet.com/vanuatu/transport/getting-there-away http://www.vanuatuparadise.com/NewFiles/francais/decouverte/provincefr.html http://vanuatu.travel/local-contacts/local-office-contacts/ http://www.customsinlandrevenue.gov.vu/index.php?option=com_content&task=view&id=132&Itemid=1 http://neic.usgs.gov/neis/eq_depot/2010/eq_101225_c0000usf/neic_c0000usf_d.html http://fr.wikipedia.org/wiki/D%C3%A9mographie_du_Vanuatu http://translate.google.com/translate?hl=fr&langpair=en|fr&u=http://www.geohive.com/cntry/vanuatu.aspx http://www.trust.org/alertnet/country-profiles/vanuatu/ http://www.photius.com/rankings/economy/population_below_poverty_line_2010_0.html http://www.bartleby.com/151/nh.html http://www.economywatch.com/economic-statistics/country/Vanuatu/ http://www.tlfq.ulaval.ca/axl/pacifique/vanuatu.htm http://www.economywatch.com/economic-statistics/country/Vanuatu/year-2008/ http://www.trust.org/alertnet/country-profiles/vanuatu/ http://fr.wikipedia.org/wiki/D%C3%A9mographie_du_Vanuatu

6.3. Annex 3: Maps

Please consult the website or contact us for more maps.

6.4. Annex 4: Miscellaneous

Below is a lits of annexes that can made available upon request:

VANUATU CUSTOMS Folder: - Permit Request form for Import

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- Schedule for importing timber

- Schedule for importing used vehicles - Schedule for importing Second hand clothing - Schedule No 40 for importing Rice and Flours - Customs and Relief Import text regulations - The Customs ACT 257 - Visa requirement summary document - Chapter 91 on Import Duties

VANUATU PORT Folder

- - Vanuatu IFIRA tarif (Stevedoring company in Port Vila)

VANUATU NDMO/ GOVERNMENT folder - Final Review of the National Disaster Management Plan 2010-2011 - A copy of the last 2009 Census - A Trade statistics document for 2010

VANUATU AIRPORT folder - Aeronautical and Legal Information Publication

- Current domestic schedule - Next domestic schedule - A map of Air Vanuatu Domestic web - A map of Air Vanuatu International Web - Technical data on runways

VANUATU MAPS Folder

VANUATU CONTACT - a compiled list of all contacts in Vanuatu from different list. Some of these contacts names have probably changed

VANUATU PHOTOS - Photos VMF Gymnsium (warehouse option) - Photos Stock Gym (warehouse option) - Photos Stock Unicef - Back to Top of Chapter or back to Table of Contents

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