The Road to GBA Members Visit Shenzhen

香港澳洲商會 The Australian Chamber of Commerce Hong Kong

HONG KONG

austcham news • Issue 205 | JAN 2019 8 In Conversation with the Governor of Victoria 12 AustCham Intern Programme Building Asia Capability 17 Australia Day Quiz

The Road to GBA Members visit Shenzhen

Where Business, People and Ideas Connect www.austcham.com.hk BELIEVE YOUR HONG KONG, CHINA OR AUSTRALIA BUSINESS IS WORTH CELEBRATING? ENTER THE WESTPAC AUSTRALIA-CHINA BUSINESS AWARDS 2019 TODAY. www.austcham-acba.com WHY ENTER? Gain high-profile exposure and recognition in Australia, China and Hong Kong Showcase your company’s success to employees, customers and key decision makers Put your brand in front of international business leaders Celebrate your success among your staff NOMINATE NOW FOR THE 2019 AUSTRALIAN-CHINA BUSINESS AWARDS:

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PRINCIPAL SPONSOR

As the first Australian bank to open in Greater China and with over 40 years’ presence in the region, Westpac has played a key role navigating China’s incredible pace of transformation and helping Australian businesses of all sizes leverage opportunities in the important Australia-China corridor. As a 201-year-old bank, we understand the importance of long relationships, global networks and local knowledge, offering specialist teams across a range of sectors to ensure we understand the individual needs of our corporate and institutional customers. Visit: www.westpac.hk or www.westpacbank.com.cn Nominate Your Business Today – It’s simple! Nominations are now open for The 2019 AustCham Westpac Australia- China Business Awards (ACBAs). For the past 26 years the ACBA program has recognised outstanding Australian, Hong Kong and Chinese companies operating in Greater China across both markets.

The ACBAs are the pre-eminent program celebrating the success of Australian, Hong Kong and Chinese businesses in Greater China, drawing nominations from small entrepreneurs through to large publicly- listed companies across a broad range of sectors. Winners will be announced at the Awards Gala in Hong Kong in May 2019.

The online entry form will take less than 10 minutes. Simply provide general company information, list your company’s major achievements over the past 12 months, and include your contact details to nominate your company for a 2019 ACBA Business Excellence Award - it’s that easy! Winners will be selected by an independent panel of judges. Would you like to become a Member of Austcham or join our mailing list? NOMINATE NOW Then please visit www.austcham.com.hk for further details. Meet 2018 ACBA Winners AustCham respects your privacy. Your email will never be shared with a third party without your consent. To UNSUBSCRIBE from our list, reply to this email and type UNSUBSCRIBE in the subject line. Please add us to your safe senders list to ensure you receive future information and event updates from AustCham in your Inbox. The Australian Chamber of Commerce in Hong Kong Rm301-02, 3/F Lucky Building, 39 Wellington Street, Central Hong Kong Tel: +852 2522 5054 (Hong Kong) Fax: +852 2877 0860 www.austcham.com.hk Enquiries: [email protected] Chairman's Column n behalf of the Australian Chamber of Commerce in Hong Kong, I would like to express my warmest austcham news issue 205 Oregards and best wishes for our valued members and friends as we embark on the new year. 2018 was Cover Story 5 eventful and indeed a momentous year full of milestones AustCham Delegation Visits GBA for the Chamber. Feature Interview 8 As we now return to the vibrant and enthusiastic working In Conversation with life in Hong Kong, we can look forward to a variety of new the Governor of Victoria encounters and opportunities. With the resounding, positive feedback we have received from organizing more than 100 events the Chamber Australia Focus held in 2018, big plans are in the pipeline to maintain the quality of events we now Shanghai Scores AFL Matches for 10 3 have a reputation for. Next Three Years The year will be off to a great start with our signature Australia Day luncheon with our special keynote speaker former Australian Foreign Affairs Minister the Hon Julie Making an Impact 11 Bishop MP on 1 February at the Island Shangri-La. This is a terrific opportunity for ‘State of the Nation’ Focuses on GBA Australia’s largest international business chamber to hear directly from Ms. Bishop AustCham Intern Programme 12 who has been one of the few constants in the past years of federal politics, and a key player in forging the nation’s place on the world stage. Building Asia Capability

The 2019 Australia – China Business Awards (ACBA) will take place in Hong Kong this Industry Insight 14 year. The Awards have recognised outstanding Australian and Chinese companies Chinese Visitors Boost operating in Greater China and Australia for the past 26 years. These are the most Australian Tourism prestigious awards celebrating the success of Australian and Chinese businesses, drawing nominations from small entrepreneurs through to large publicly-listed News 16 companies across a broad range of sectors. Winners will be announced at the Awards Australia Day Quiz 17 Gala Dinner in Hong Kong in May. New Members 18 I do encourage you to nominate your business by using this QR code. Corporate Profile 19

AustCham UOW 20 Finally, I would like to wish you and your family a successful and prosperous New Mentor Programme Year. You may also note that in Chinese zodiac, 2019 is the Year of the Pig which is a Committees in Action 21 symbol of wealth in Chinese culture. So, I take this opportunity to wish you a healthy and prosperous 2019 and Year of the Pig. On the Scene - Christmas Mix 26 Yours sincerely,

Andrew Macintosh [email protected] C sleep banner ad 195x55mm hires.pdf 1 4/8/2017 15:10:04 austcham news Online version

CMY

K Chamber Chatter What’s Trending nd here we are wedged in that delicious pause between the Australian Christmas and New Year Published By: Acelebrations, and Chinese New Year which is just over The Australian Chamber of Commerce a week or two away. in Hong Kong Room 301-302, 3/F, Lucky Building It is a wonderful opportunity to have a second run-up at our 39 Wellington Street, Central, Hong Kong New Year’s resolutions. If at first you don’t succeed, try again at Tel: +852 2522 5054 Chinese New Year. At least that’s what’s given me my second Email: [email protected] wind over my 20-plus years living here. Editorial Committee: The new year is also an excellent time to take stock of the James Kelly year past and to set goals for the new; time to draw a line Jacinta Reddan 4 under the not-so-good moments from 2018 and start the new year with a clean slate. But as many of the most successful business leaders tell us, failure is not the problem, Advertising: the problem lies with failing to learn from those mistakes. So, as you pick yourself up Email: [email protected] from the Christmas festivities, perhaps ask yourself not what went wrong last year but what did you learn? Where Business, People and Ideas Connect This was one of the key points of discussion with our mentor programme which began our 2019 series of events. Goal-setting for our current cohort is critical and they were The Australian Chamber of Commerce in Hong encouraged to map out key outcomes to ensure the benefits of our programme extend Kong is Australia's largest international chamber well beyond its conclusion. with about 1,400 members representing about And, in keeping with the New Year theme and our renewed desire to start as we mean 500 Australian and Hong Kong based companies. to continue, watch for our first AustCham corporate wellness programme. This series It's the largest Australian business grouping will touch on a wide range of issues which many of you have told us are important outside the country and the second largest – resilience, empathic leadership, nutrition, how to be the best “whole” person at of 28 International Chambers of Commerce work you can be, fitness, how to deal with mental illness in the workplace, how to in Hong Kong. The AustCham mission is: live a healthy and balanced life – one of our challenges is to narrow this down into a really comprehensive and compelling programme so do look out for this. We aim to To promote & represent business & values while equip leaders with the tools to build better, healthier more productive workplaces and enabling members to connect, engage & grow employees to bring a better version of themselves to work and to home. bilateral relationships.

A leading Australian who embodies this is former Minister for Foreign Affairs Julie Bishop. Disclaimer: Despite having a punishing schedule and being on 24/7, Julie Bishop has maintained an The views expressed in this publication are not awe-inspiring commitment to fitness with her morning runs a regular sight on Australia necessarily those of the Australian Chamber of television. We are all looking forward to hearing her reflections on life as one of the Commerce in Hong Kong, its members or officers. world’s most successful foreign affairs ministers, Australia’s international role and on The Australian Chamber of Commerce in Hong leadership. By the time this goes to press, it is likely the event will be at capacity so I do Kong takes no responsibility for the contents of any hope you purchased your seat for this not-to-be-missed event. article or advertisement, makes no representation It is also going to be a big year with the Australia - China Business Awards being held in as to its accuracy or completeness, and expressly Hong Kong in late May (see our Chairman’s column) which will lead into the AFL game disclaims any liability for any loss however arising between St Kilda and Port Adelaide in Shanghai in June. from or in reliance upon the whole or any part of We haven’t even mentioned the upcoming final report from the Royal Commission this publication. into Misconduct in the Banking, Superannuation, and Financial Services Industry due to be submitted to the Governor- General by 1 February. And then there is the Australian Federal election widely tipped to be held in May. So, a bumper year ahead. Buckle yourself in for what is going to a very interesting 2019. Copyright © 2019 On behalf of the AustCham team, our very best wishes to you all for a healthy, productive The Australian Chamber and inspirational 2019 – and Year of the Pig. of Commerce in Hong Kong Printed on environmentally-friendly paper Jacinta Reddan, Chief Executive, AustCham AustCham Platinum Patrons

January 2019 Cover Story

AustCham Delegation Visits GBA

Andrew Whitford, Chair of the Greater Bay Committee provides this first-hand account of the Chamber’s delegation to Shenzhen.

ollowing the launch of the Greater Bay Area report in This technology covered everything from smart cities to November, the GBA Committee organised a delegation the latest facial recognition software to the latest in 5G Fof AustCham members to visit Shenzhen, one of the telecommunications and handheld technology. nine mainland cities making up the GBA. The tour was followed by a company presentation, highlighting On a cold December morning, 23 delegates met at the new their global presence which includes 500 staff in Australia. The West Kowloon station for the 23-minute trip on the new high- company invests between 10 to 15% of annual revenue on speed train linking Hong Kong to the mainland. The whole research and development every year and this may increase process was seamless. The Hong Kong and China passport when new technology such as the launch of 5G technology processing at the Kowloon station took no more than ten is being developed. minutes, allowing delegates to get off the train and straight onto the bus to our first stop at Huawei. The day in Shenzhen provided an insightful overview of the energy, pace of change and We were greeted upon arrival at Huawei by two gracious black the impressive technology being developed swans swimming in one of the many lakes in the sprawling in this city. Huawei campus. These swans are there to remind staff of the possibility of a black swan event (an unexpected event of large magnitude and consequence) and to always be prepared for We then met with China South City, a Hong Kong listed such occurrences. company that is developing and operating large-scale integrated logistics and trade centers across seven cities in City within a city China, including in Shenzhen. The delegation then toured the expansive campus which houses 60,000 of their 180,000 global workforce. The The company develops large-scale sites on the outskirts of campus is a city within a city which includes two hotels, the these cities into thriving residential and commercial hubs, Huawei university and various research and development labs. demonstrating the incredible foresight and long-term planning We were then shown some of the technology currently being that the company has. developed by the company. cont P.6 Cover Story

cont from P.5 Reaching for the sky The final stop was the new China Resources headquarters E-commerce hubs colloquially known as the ‘Spring Bamboo’. This 67-floor They provided the delegates with an impressive video building, which reaches 392 metres, is the third tallest building presentation of their major developments across China before in Shenzhen. We were fortunate enough to visit the building giving us a tour of their development in Shenzhen including before its official opening later in the month, which would an e-commerce hub, where we visited got one of the tenants, coincide with the 40th anniversary of the opening up of China. TomTop, a wholesale and retail online shop specializing in video games, computer accessories, home and garden items The day in Shenzhen provided an insightful overview of the and clothing. The company began operating in 2004 and has energy, pace of change and the impressive technology being witnessed spectacular year on year growth since its formation. developed in this city. It also reinforced how close and how easy 6 it is to get to Shenzhen from Hong Kong and how important Next stop was the new corporate headquarters of Tencent it is that all of us in Hong Kong are aware of the potential the holding company of the WeChat platform. However, we opportunities so close to us. very quickly learnt that there is much more to Tencent than just WeChat although it is still its most important product. While this was the first delegation organised by the Chamber, Tencent is developing some impressive technology in AI, facial who need to be congratulated for an incredibly well-organised recognition, robotics and VR. We were fortunate enough to day, the GBA Committee will arrange another delegation to experience the VR technology first hand. The company has visit the Greater Bay Area in 2019 which I would recommend also developed a medical division and is developing state-of- for anyone interested in learning more about the opportunities the-art medical imaging technology. in this exciting part of China.

The delegation at the two sq. km. Huawei campus.

January 2019 Cover Story

7 Feature Interview

In Conversation with the Governor of Victoria

The Hon. Linda Dessau AC, the first female Governor of Victoria, was our recent special guest in conversation with moderator Tonya Roberts in a fireside chat hosted by the WIBN. ictoria’s football loving Governor, the Hon. Linda Dessau, speaks “When we talk about design it is too easy to think we are talking fondly of Hong Kong, a place she called home for three years. about pretty objects, a nice glass or a beautiful light fitting. We VHowever, the diplomatic former Family Court judge does let are talking about that because that artistry is important to the her bias slip. human soul and to how we use objects and products. But we are talking about things that are far more wide reaching; bionic “Hong Kong remains the most wonderful city, second to Melbourne.” ears, trams stops that enable disabled people to use them seamlessly, and so on.” Her affection for the city stems back to the 1980s when she and her husband Anthony Howard were crown counsel with the Hong Kong After returning to Melbourne in 1985 she was appointed to administration. Hong Kong is where they go when they want to take her first magistrate’s role in the following year. ln June 1995, a break from the “best city in the world”. the Governor was appointed a Judge of the Family Court of Australia, where she served for 18 years. “A lot has changed and a lot remains exactly the same. I think I walk faster, I think faster, I do everything faster when I’m in Hong Kong. I know that Governor Dessau traces her sense of civic responsibility to the can be exhausting but it can also be exhilarating,” said Governor Dessau. experience of her immigrant father.

“What a fascinating time it was for us in the early 80s; Maggie “It started because my father, like so many others, came to Thatcher had just been here. The very sensitive discussions had Australia from Europe and was so very fortunate to be there. just started going through different stages. Some discussions were So, encoded in me and all of us from the early stage was conducted with a sledge hammer, others with a velvet glove. The just how fortunate we were to be growing up in Australia, topic on everyone’s lips at that time was 1997.” in Melbourne, in a country, and in a place where we had the rule of law and democracy and freedoms and safety and I do everything faster when I’m in Hong Kong opportunities. So, it’s not hard with that background to also have it encoded in you that you give back to a community that gives you so much,” she said. The Victorian Governor was in Hong Kong as head of a delegation from Melbourne, the partner city for Hong Kong’s “We spend our lives in this role meeting good people, seeing annual Business of Design Week. good people, having the privilege to congratulate and thank good people for what they do and I feel it’s so important to “It’s the most enormous honour to Melbourne to have been emphasise that, because if we just read our news and watch chosen as the partner city in the Hong Kong Business of Design our televisions we inevitably see what’s hard and tough and Week. We are really being recognised as one of the world’s bad in the world. Our steady diet of daily work shows us what great design cities in one of the world’s great design cities. The is so good and how kind and contributing people are.” duality of that is not lost on us at all and it is exciting,” she said. cont P.9

January 2019 Feature Interview cont from P.8 I have the capacity to lead some public discussion on the other hand I can say very little. I can never stray into policy or politics.” On 1 July 2015, the Hon. Linda Dessau was sworn in as Victoria’s She describes her time as AFL Commissioner as her favourite 29th Governor, the first female in the role. role, second only to her current position.

I said actually there won’t be any small talk Asked if she kicks a football, the Governor laughs: “I’m better at administering footy than playing.”

“I was asked why does a serious busy judge want to waste time “One of my friends, when it had been announced of my coming on football? It’s a thing of beauty. into this role, said to me that’s going to be difficult, you’re going to be making small talk for the next five years, and I said actually “I love what footy can do and does do. It’s so much more than there won’t be any small talk because whoever you’re talking a game, anyone who thinks it’s just people kicking around a ball with is telling you interesting things, have a huge amount to doesn’t understand at all. I loved the fact it was all about grass 9 offer, and it’s important to them to be talking with the Governor roots as well as the elite. I loved the fact it would encourage and that kind of buoys you up a lot. young people to be healthy and fit. I loved the fact it was multicultural.” “It’s not an effort, it’s not work, it’s a delight meeting people and listening to their stories. Her advice to young people reflects on the experiences of her own career. “The conversations that interest me the most at the moment are public conversations and discourses and I worry about the “What I say to young people which is different from a lot of binary nature of public discourse. I think there is so much more people my age say is be open, curious and agile, and keep that can be said about and done about a better form of public changing careers if you want to,” she said. discussion however complex the issue. The one that stands out to me is women’s issues and the ‘me too’ movement. I “I think that young people are so lucky. Just give them the license often listen to and read the debates and I just think they are so and encouragement to pursue different things. simplistic. You are for this or against that, and there’s so much “When we told people at the bar where we had just started to nuance I feel we could be dealing with. establish good practices we were going to Hong Kong, they “It’s a funny role being governor because on the one hand thought we were insane.” Australia Focus

Shanghai Scores AFL Matches for Next Three Years

The Australian Football League is to take a Toyota AFL Premiership Season match to Shanghai for the next three years with St Kilda to play Port Adelaide Football Club at Adelaide Arena at Jiangwan Stadium in June. he AFL have committed to have the St Kilda and Port Adelaide Football Clubs play in Toyota AFL Premiership TSeason matches in Shanghai for the next three years. The AFL is Australia’s premier Australian Football competition and has been staging Premiership Season in matches in Shanghai since 2017, the first AFL match for premiership points outside of Australia and New Zealand.

With support from the Australian Government, Tourism Australia, the Shanghai Municipality and the Yangpu Government over the past two years, Shanghai’s sport lovers To be able to commit to playing matches in Shanghai for at and travelling fans have witnessed the showdown between least the next three years will allow the AFL and both clubs to the Port Adelaide and the Gold Coast Football Clubs. In 2019, develop long-term engagement strategies both in Australia spectators will be treated to a different clash as St Kilda and in China, while building on the growth achieved from two Football Club, from Melbourne, Victoria, takes on the Port previous matches. Adelaide Football Club. Millions of Chinese sports fans are now watching Australian Port Adelaide have been leaders in engaging the Chinese market Football on Chinese TV on a weekly basis throughout the for the last few years and St Kilda have sought the opportunity season, with the annual Shanghai game attracting an audience to join them in playing future Toyota AFL Premiership Season the same size as an AFL Grand Final, creating stronger links matches. The 2019 match will be played on Sunday June 2 in between Australia and China. Round 11 of the Toyota AFL Premiership Season. Over 10,000 fans attended the past two matches and it is anticipated the 2019 match will show the continued excitement and engagement of local and travelling fans and is anticipated to again sell out.

There are a number of opportunities to be involved in the game, for more information visit http://www.shanghai2019.com.au

2019 Match details: 2019 Toyota AFL Premiership Season, Round 11 St Kilda v Port Adelaide Minister for Trade, Tourism and Investment Simon Birmingham was present for the signing ceremony in Shanghai last November 12:40pm, Sunday June 2 - Shanghai, China January 2019 Making an Impact

‘State of the Nation’ Focuses on GBA

he Greater Bay Area (GBA) is a national plan which aims to economically integrate Hong Kong, Macau and the nine Tcities in Guangdong’s Pearl River Delta, and to create a globally competitive business region.

Andrew Whitford, Chair of AustCham Hong Kong’s Greater Bay Area Committee was a guest speaker at the Australia China Business Council Victoria and Asialink Business event, ‘State of the Nation: China’, in Melbourne where he highlighted the opportunities identified in the recent AustCham Hong Kong/ KPMG GBA report. This is in line with AustCham’s aim to raise awareness of the GBA opportunity among Australian business. this initiative is opening up significant business opportunities Other panelists were: Danny Armstrong, Managing Partner, for organisations and businesspeople around the world. At ShineWing; Louis Chiam, Partner, King & Wood Mallesons; the same time, there are challenges for businesses wanting to Michele Clemens, Chief Operating Officer, Wiise; and Nicholas operate in this cross-jurisdictional region. Henderson, Director, China Practice, Asialink Business, who shared their insights into this future hub of economic investment. Andrew said that the objective of the GBA is to improve the level of cooperation and reduce the competition between cities in the The GBA has a total population of more than 69 million and a region. He said that the GBA is the development of a world class total GDP of US 1.53 trillion. With that in mind, it’s no surprise that cluster of 11 cities and that the area is set to become a leader in areas of advanced manufacturing, technology and innovation, transportation, trade and finance.

The speed of the economic growth within the GBA is making the region an ideal place for cross-sector innovation. However, Andrew said that the practical aspects of operating in the GBA also need to be acknowledged and that there are legal and financial considerations that need to be made for businesses working across borders.

During the panel, speakers discussed issues like the longer-term question of mobility of people and capital within the region, and issues like cyber security and data sharing. AustCham Intern Programme

ince its launch in November, the AustCham Intern Programme has seen 45 participants undertake Sinternships with more than 20 of our Corporate Members. The initiative was launched to promote a greater connection between Australia and Hong Kong while providing our Corporate Members with first-access to the best undergraduate and postgraduate students in Australia. The following are testimonials from some of the interns on their experience of the programme.

12 or the past six weeks I have had the great pleasure of y internship in Hong Kong has been one of the best “Fundertaking an internship at the Australian Chamber "Mtimes of my life. I learnt a lot at my internship here of Commerce in Hong Kong, through the AustCham Intern doing HR- I was doing work that actually impacted the company, Programme. The programme, open to university students across and got to experience the annual Christmas party as well at Australia, enabled me to gain invaluable professional experience the end of it. It was a great complement to my studies back in that I will treasure for a lifetime. The programme has bolstered Australia. The people at AustCham have been really helpful my professional development, throughout as well. Huge shout enabled me to forge valuable out to Angus and Alix for industry connections and being the real most valuable provided me with highly players, they really went above beneficial career insight. As a and beyond to make sure we result of my internship here interns get the best experience in Hong Kong I know that I we possibly can here. They’ve will be able to graduate and organized plenty of events enter the workforce with for us to attend as well as just enhanced confidence and being there whenever we have skills. I am very grateful to questions about our time living have been a participant within here. In conclusion - definitely the 2018 AustCham Intern recommend the internship Programme.” experience!" Hannah, left, and Anni Hannah Fraser Anni Cheng

ustCham Intern Programme was amazing. I always felt y six-week internship in Hong Kong has been rewarding. “A supported during the process. And I enjoyed all kinds of “MIt not only gives me an opportunity to explore this city activities arranged by AustCham. Among them, the Christmas in depth but also allows me to experience how working life is like. Mix was an impressive one. It gave me a good opportunity to I can never forget the day I made my first cold call to the expert. do the networking and meet with a diverse range of industry I was extremely nervous because I knew that was a real call, not leaders and interns working for different firms. Volunteering a mock one. I even had a feeling I may ruin it. My colleagues for Crossroads was another were so nice, they helped wonderful experience. I not me calm down and provided only got to know the story many useful tips. Out of my of Crossroads but also felt expectations, I successfully proud to be involved in the recruited the expert and even meaningful volunteering work, arranged a consultation. That such as organising donated call means a lot to me and stock and assembling furniture. definitely boosts my confidence Certainly, one of the best ways in this job.” to spend the weekend!” - Vera Wu Erin Chen

Erin, left, and Vera, right

January 2019 cont P.13 AustCham Intern Programme cont from P.12

he Austcham Internship programme was very valuable ustCham paired me with Wine Brothers, a small company “Tin many ways. Not only did it allow me to have actual “A distributing small-batch Australian wine to wholesale and hands on experience working in Hong Kong, one of the most retail customers in Hong Kong. Wine Brothers was an awesome vibrant cities in the world, it helped me adjust to the culture company to be paired with. I was aiming for experience in the shock of being here. I was food and beverage industry. fortunate enough to be One of the things I set out offered a position by Colliers to learn was the distribution International, one of the top and procurement process real estate companies in the underpinning the trade of world and the 5th largest Australian products into Asia. in Hong Kong. I developed Working for Wine Brothers was 13 valuable skills in negotiating very fulfilling, as I got to attend with clients, market research several meetings with the about the Hong Kong Office director of the company and market and awareness of experience first-hand what it the working culture in Hong takes to drive an F&B company Kong.” in the Australia-Asia space.”

- Bobby Wen - PJ Beran

Bobby, centre, and PJ, bottom right

If you want to be involved with the 2019 AustCham Intern Programme please contact Angus Perry or Alix Ho at [email protected] EVENTS UPDATE JANUARY AT A GLANCE…

Tue, 22 January, 6:00pm – 8:00pm AustCham Emerging Technology Program Session 6: Creating Clarity in Digital Transformation To be confirmed FEBRUARY AT A GLANCE…

Fri, 1 February, 12:00nn until late Australia Day Lunch Ballroom, 5/F, Island Shangri-La Hong Kong, Pacific Place, Supreme Court Road, Central, Hong Kong

APRIL AT A GLANCE…

Thu, 4 April, 12:00nn until late AustCham Commonwealth Bank Rugby Sevens Lunch Grand Ballroom, Grand Hyatt Hong Kong, 1 Harbour Rd, Wan Chai, Hong Kong MAY AT A GLANCE…

Tue, 28 May, 6:30pm until late AustCham Westpac Australia China Business Awards Gala Dinner Grand Ballroom, Grand Hyatt Hong Kong, 1 Harbour Road, Wan Chai, Hong Kong Industry Insight Chinese Visitors Boost Australian Tourism

324,000, while nights in Australia were up 21% to 18.8 million. Spend also increased 10% to $1.6 billion.

The markets of Taiwan, Indonesia and Korea recorded the INTERNATIONAL VISITORSfollowing results IN for the year:AUSTRALIA YEAR ENDING SEPTEMBER 2018 Visitors from Taiwan increased by 16% to reach 187,000, but stayed fewer nights – down by 13% to 9.4 million. However, Taiwanese spend increased 8% to reach $1 billion for the 14 ▲6% ▲1% first time. ▲5% VISITORS NIGHTS IndonesianSPEND visitor arrivals increased by 6% to 184,000, 8.4 MILLION 271 MILLIONand they stayed$43.2 a total of BILLION5.8 million nights in Australia, up Tourism Australia 16%. Indonesian spend also saw strong growth of 17% on ustralia saw strong growth in international visitation the previous year to $806 million. Australiaduring saw the strong year growthending in September international 2018, visitation according during tothe the n KKoreanorean arrivalsarrivals were were up up3% 3% to 278,000, to 278,000, and their and nights their nights yearlatest ending statistics September from 2018. Tourism Visitor Researcharrivals of those Australia. aged Visitor15 increasedincreased by by 3% 3% to a to total a totalof 11 million.of 11 million. Korean spendKorean increased spend Ayears and over increased by 6% to reach 8.4 million, while spend 9% to $1.6 billion. arrivals of those aged 15 years and over increased by 6% to reach increased 9% to $1.6 billion. increased 5% during the year to reach a record $43.2 billion. In terms of traditional markets, strong growth was seen in visitor 8.4While million, arrivals while and spend spend increased both saw strong5% during growth, the visitors year toare reach not Innumbers terms andof traditional spend from markets,France and strong the Netherlands. growth was Visitor seen arrivals in staying as long in Australia. Nights only increased by 1%, while a record $43.2 billion. While arrivals and spend both saw strong visitorfrom France numbers increased and spend 9% to reachfrom 130,000France and and thethese Netherlands. visitors spent growth,average visitors duration are of not trip staying to Australia as long fell 4% in Australia.from 34 nights Nights to 32only $815 million on their trip, an increase of 16% on the previous year. nights during the year. Visitor arrivals from France increased 9% to reach 130,000 increased by 1%, while average duration of trip to Australia fell Arrivals from the Netherlands were up 6% to 56,000 and these andvisitors these spent visitors $345 millionspent on$815 their million trip, an on increase their trip, of 11%. an increase 4%TOP from 345 nightsMARKETS to 32 nights during the year. of 16% on the previous year. Arrivals from the Netherlands SPEND TOPThere 5 MARKETS were strong results in terms of visitor arrivals across the top were up 6% to 56,000 and these visitors spent $345 million 5 markets, however, results were mixed for spend and nights. onTotal their trip trip,spend an during increase the yearof 11%. ending September 2018 increased 5% There were strong results in terms of visitor arrivals across the to a record $43.2 billion. China alone accounted for 27% of this total China continues to lead the growth among the bigger markets, top 5 markets, however, results were mixed for spend and nights. SPENDwith $11.5 billion. Spend from China has increased by 146% since the with visitor numbers up 8% to 1.3 million, spend up 12% to year ending September 2013, from $4.7 billion to the current figure of China$11.5 continues billion, and to leadnights the increasing growth byamong 8% to the reach bigger 57.6 markets,million. Total$11.5 tripbillion, spend an increase during of $6.8the yearbillion. ending September 2018 China now accounts for 27% of total spend by international visitors increased 5% to a record $43.2 billion. China alone accounted withon visitor trips to numbers Australia. up 8% to 1.3 million, spend up 12% to $11.5 During this same period, total trip spend from all countries increased billion, and nights increasing by 8% to reach 57.6 million. China forfrom 27% $28.2 of billionthis total in the with year $11.5ending billion. September Spend 2013 from to theChina current has Visitor numbers increased from New Zealand, the US and the UK, increasedfigure of $43.2 by 146% billion, sincean increase the year of $14.9 ending billion. September China accounted 2013, nowup accounts 3% to 1.3 formillion, 27% 736,000 of total and spend 699,000, by international respectively. visitorsThere fromfor 46% $4.7 of billionthis increase. to the current figure of $11.5 billion, an increase on wastrips stronger to Australia. growth in the number of visitor arrivals from Japan, up 6% to reach 419,000. ofIn $6.8terms billion.of spend items, the largest growth during the year was seen Visitor numbers increased from New Zealand, the US and the in education fees, which increased by 10% to reach $6.5 billion. However, with the exception of China, there was a decline in the DuringInternational this sameairfares period, and shopping total tripboth spendsaw a strong from increaseall countries of UK,number up 3% of to nights 1.3 million, spent in736,000 Australia andfor the 699,000, top 5 markets. respectively. Nights increased9% to reach from $9.6 $28.2billion and billion $4.1 in billion the respectively.year ending Other September key Therefrom was the USstronger fell 13%, growth New Zealand in the andnumber the UK of fell visitor 7%, and arrivals contributors included taxis and public transport, up 5% to 2013 to the current figure of $43.2 billion, an increase of $14.9 fromJapan Japan, fell up2%. 6% With to spend reach closely 419,000. linked Visitors to duration from of Hong stay, thisKong $889 million while spend on accommodation, food and drink also saw a decline from the US, which was down 3% to billion.increased China 4% accountedto reach $12.9 for billion. 46% of this increase. increased$3.6 billion. from New 249,000 Zealand to and 276,000 the UK were year also on year.both down by 2% to $2.6 billion and $3.5 billion, respectively, while Japan saw an FIGURE 1: TRIP SPEND BY KEY ITEMS, YEAR However,increase with in spend the exceptionof 4% to $1.8 of billion.China, there was a decline in ENDING SEPTEMBER 2018 the number of nights spent in Australia for the top 5 markets. NightsOTHER from MARKETSthe US fell 13%, New Zealand and the UK fell 7%, DOMESTIC $435M $422M andIndia Japan continued fell 2%. to With show spend strong closely growth linkedin visitation to duration during theof stay, year AIRFARES PETROL thisand also is sawthe number a decline one from market the in US, terms which of growth. was down The number 3% to of visitor arrivals from India increased by 20% to 324,000, while INTERNATIONAL TAXI AND nights in Australia were up 21% to 18.8 million. Spend also $9.6B LOCAL PUBLIC $889M $3.6 billion. New Zealand and the UK were also both down by AIRFARES TRANSPORT increased 10% to $1.6 billion. 2% to $2.6 billion and $3.5 billion, respectively, while Japan saw FOOD, DRINK The markets of Taiwan, Indonesia and Korea recorded the PACKAGE $4.3B $12.9B an increase in spend of 4% to $1.8 billion. TOURS AND following results for the year: ACCOMMODATION OTHERn Visitors MARKETS from Taiwan increased by 16% to reach 187,000, but ORGANISED $849M SHOPPING $4.1B India continuedstayed fewer to nights show – downstrong by growth13% to 9.4 in million.visitation However, during TOURS Taiwanese spend increased 8% to reach $1 billion for the first the yeartime. and is the number one market in terms of growth. RENTAL $530M EDUCATION FEES $6.5B Then number Indonesian of visitor visitor arrivalsarrivals increasedfrom India by increased 6% to 184,000, by 20% and to VEHICLES they stayed a total of 5.8 million nights in Australia, up 16%. January 2019Indonesian spend also saw strong growth of 17% on the cont P.15 previous year to $806 million. TRA.GOV.AU INTERNATIONAL VISITORSIndustry IN AUSTRALIA Insight cont from P.14 YEAR ENDING SEPTEMBER 2018 In terms of spend items, the largest growth during the year was VISITORS ▲6% NIGHTS ▲1% SPEND ▲5% seen in education fees, which increased by 10% to reach $6.5 8.4 MILLION 271 MILLION $43.2 BILLION billion. International airfares and shopping both saw a strong

Australia saw strong growth in international visitation during the n Korean arrivals were up 3% to 278,000, and their nights increase of 9% to reach $9.6 billion and $4.1 billion respectively. year ending September 2018. Visitor arrivals of those aged 15 increased by 3% to a total of 11 million. Korean spend increased yearsACTIVITIES and over increased by 6% to reach 8.4 million, while spend 9% to $1.6 billion. Other key contributors included taxis and public transport, up increased 5% during the year to reach a record $43.2 billion. In terms of traditional markets, strong growth was seen in visitor WhileThe arrivals most and spend popular both saw strong activities growth, visitors are undertaken not numbers and byspend international from France and the Netherlands. visitors Visitor arrivals 5% to $889 million while spend on accommodation, food and staying as long in Australia. Nights only increased by 1%, while from France increased 9% to reach 130,000 and these visitors spent averageduring duration ofthe trip to Australiayear fell included 4% from 34 nights dining to 32 $815out, million with on their trip,7.8 an increase million of 16% onvisitors the previous year. drink increased 4% to reach $12.9 billion. nights during the year. Arrivals from the Netherlands were up 6% to 56,000 and these enjoying Australia’s food and drink,visitors spent shopping $345 million on their fortrip, an increasepleasure of 11%. During the year, visitors with a nightly spend of between TOP 5 MARKETS ACTIVITIES SPEND There(6.5 were strongmillion), results in terms sightseeing of visitor arrivals across (6 the topmillion), and going to the beach During$500–$999 the increasedyear, visitors in number with bya nightly8% to reach spend 391,100. of between The 5 markets, however, results were mixed for spend and nights. Total trip spend during the year ending September 2018 increased 5% The most popular activities undertakento a record by $43.2international billion. China alone accountedvisitors for 27% of this total largest group of visitors (3.2 million) averaged between China(5.3 continues million). to lead the growth among the bigger markets, with $11.5 billion. Spend from China has increased by 146% since the $500–$999 increased in number by 8% to reach 391,100. with visitor numbers up 8% to 1.3 million, spend up 12% to during the year included dining out, withyear ending 7.8 September million 2013, visitorsfrom $4.7 billion to the current figure of $100–$299During theper year,night. visitors with a nightly spend of between ACTIVITIES$11.5 billion, and nights increasing by 8% to reach 57.6 million. $11.5 billion, an increase of $6.8 billion. The largest group of visitors (3.2 million) averaged between Chinaenjoying now accounts Australia’s for 27% of total spend food by international and drink, visitors shopping for pleasure $500–$999 increased in number by 8% to reach 391,100. The onIn trips terms to Australia. of the fastest growing activities,During this same period, visits total trip to spend farm from all countriesgates increased The most popular activities undertaken byfrom international $28.2 billion in the year visitors ending September 2013 to the current 15 $100–$299The fastestlargest growth group per night.of area visitors in trip (3.2 spend million) is averaged prepaid betweenitems (payments Visitor(6.5 numbers million), increased sightseeing from New Zealand, the (6 US andmillion), the UK, andfigure ofgoing $43.2 billion, to anthe increase beach of $14.9 billion. China accounted duringupincreased 3% to 1.3 the million, year 736,000 by included 13%and 699,000, to dining respectively. reach out, There 413,000. with for7.8 46% million of Attendingthis increase. visitors an organised before$100–$299 the visitor leavesper night. home). This category increased 6% was(5.3 stronger million). growth in the number of visitor arrivals from Japan, enjoyingupsporting 6% to reach Australia’s 419,000. event food and and cycling drink, shopping bothIn terms increased forof spend pleasure items, the largest 12% growth to during reach the year was seen Theduring fastest the year growth to reach $18.3area inbillion. trip Spend spend on is items prepaid in Australia items in education fees, which increased by 10% to reach $6.5 billion. The fastest growth area in trip spend is prepaid items (payments (6.5However,In terms million), with the ofexception sightseeingthe of fastest China, there (6wasgrowing million),a decline in activities,the and goingInternational visits to airfares the to andbeach farm shopping gates both saw a strong increase of increased by 4% to reach $24.9 billion. (5.3number506,000 million). of nights spent andin Australia 495,000, for the top 5 markets. respectively. Nights 9% to reach Visits$9.6 billion andto $4.1 museums billion respectively. andOther key (paymentsbefore thebefore visitor leavesthe visitor home). leaves This category home). increased This 6%category fromincreased the US fell 13%, by New 13% Zealand andto the reach UK fell 7%, 413,000. and contributors Attending included taxisan and organised public transport, up 5% to during the year to reach $18.3 billion. Spend on items in Australia Japanart fell galleries 2%. With spend closely increased linked to duration 8% of stay, to this reach$889 million2.7 whilemillion spend on duringaccommodation, the food andyear. drink increased 6% during the year to reach $18.3 billion. Spend Inalsosporting terms saw a decline of event fromthe the fastest US, and which cycling wasgrowing down 3% bothtoactivities, increased visitsincreased to 4% 12% farmto reach to $12.9gates reach billion. 506,000 AGE increasedGROUPS by 4% to reach $24.9 billion. $3.6 billion. New Zealand and the UK were also both down by 2% increasedtoand Bushwalking$2.6 billion 495,000, and by $3.5 13% billion, respectively. respectively, andto reach rainforest while 413,000. Japan Visits saw an toAttendingwalks, museumsFIGURE and1: an TRIP organised and guidedSPEND art BY galleries KEY excursions ITEMS, YEAR on items in Australia increased by 4% to reach $24.9 billion. increase in spend of 4% to $1.8 billion. ENDING SEPTEMBER 2018 The fastest growing age group in terms of visitor arrivals was sportingincreasedboth increased event 8% and to cyclingreach 7% to 2.7both 1.9 million increased million during and 12% the 1.4 to reach year.million, Bushwalking506,000 respectively, AGE GROUPS OTHER MARKETS those aged 55+ years with an increase of 13% to 2.5 million. This andand 495,000, rainforest respectively. walks, and Visits guided to museums excursionsDOMESTIC and both art galleries$435M increased PETROL 7% $422M AGE GROUPS Indiacontinuing continued to show strong the growth trend in visitation towards during the year increasedAIRFARES outdoor activities. age groupThe fastestalso topped growing number age group of innights terms spent of visitor in Australia,arrivals was with increasedandto is1.9 the number million 8% one market to and reach in terms 1.4 of2.7 growth.million, million The number respectively, during the year. continuing Bushwalking the trend of visitor arrivals from India increased by 20% to 324,000, while INTERNATIONAL TAXI AND The fastestthose aged growing 55+ years age with group an increase in terms of 13%of visitor to 2.5 arrivals million. This was nights in Australia were up 21% to 18.8 million. Spend also $9.6B LOCAL PUBLIC $889M an increase of 17% to 55.9 million nights. No other age group and rainforest walks, and guided excursions bothAIRFARES increased 7% TRANSPORT increasedtowards 10% toincreased $1.6 billion. outdoor activities. age group also topped number of nights spent in Australia, with toSTATES 1.9 million AND and 1.4 TERRITORIES million, respectively, continuing the trend FOOD, DRINK thoserecorded aged positive 55+ growth years within nights an increasefor the year. of 13% to 2.5 million. The markets of Taiwan, Indonesia and Korea recorded the PACKAGE $4.3B $12.9B an increase of 17% to 55.9 million nights. No other age group TOURS AND towardsfollowingMost results increasedstates for the year: and outdoor territories activities. recorded strong growthACCOMMODATION in both This agerecorded group positive also topped growth in number nights for of the nights year. spent in Australia, nSTATES Visitors from Taiwan AND increased TERRITORIESby 16% to reach 187,000, but FIGURE 2: VISITOR ARRIVALS AND NIGHTS BY ORGANISED $849M SHOPPING $4.1B visitorstayed fewer numbersnights – down by 13% and to 9.4 million.spend However, for the TOURSyear, with Tasmania and withAGE anGROUPS increase of 17% to 55.9 million nights. No other age STATESMostTaiwanese states spend AND increased and TERRITORIES 8%territories to reach $1 billion recorded for the first strong growth in both visitor FIGURE 2: VISITOR ARRIVALS AND NIGHTS BY time. RENTAL the ACT leading the way (Figure 3). $530M EDUCATION FEES $6.5B group recorded positive growth in nights for the year. Mostnnumbers Indonesian states visitor and and arrivals spendterritories increased by for 6% recorded tothe 184,000, year, and strong with TasmaniagrowthVEHICLES in both and visitor the ACT AGE GROUPS they stayed a total of 5.8 million nights in Australia, up 16%. numbersleadingIndonesian spendtheand also wayspend saw strong(Figure for growth the of3). 17%year, on the with Tasmania and the ACT 15–24 25–34 35–44 45–54 55+ leadingCAPITALprevious yearthe to way$806 CITIES million. (Figure AND3). REGIONAL DESTINATIONSTRA.GOV.AU 15–24 25–34 35–44 45–54 55+ CAPITALVisits to the CITIES capital AND cities REGIONAL and Gold Coast DESTINATIONS continue to show CAPITAL CITIES AND REGIONAL DESTINATIONS VISITORS Visitsstrong to thegrowth, capital withcities visitorand Gold numbers Coast continue increasing to show 6% strong to 7.9 VISITORS Visitsgrowth,million to the with and capital visitor nights cities numbers up and 3% Gold toincreasing Coast 221 million. continue 6% toWhile to 7.9 show million visitor strong and numbers growth,nights upwith 3% visitor to 221numbers million. increasing While visitor6% to 7.9numbers million increasedand by nightsincreased up 3% byto 221 4% million. to reach While 2.8 visitor million numbers in regional increased destinations, by 1.2M 1.9M 1.4M 1.5M 2.5M 4% to reach 2.8 million in regional destinations, nights fell 6% 1.2M 1.9M 1.4M 1.5M 2.5M 4% to reach 2.8 million in regional destinations, nights fell 6% 3% 2% 6% 6% 13% nights fell 6% to 49.6 million. This reflects weaker growth in 3% 2% 6% 6% 13% toto 49.6 49.6 million. million. This This reflects reflects weaker weaker growth growth in duration in duration of stay inof stay in AustraliaAustraliaduration during during of staythe the year. in year. Australia during the year. NIGHTSNIGHTS Further information can be found at www.tra.gov.au

81.5M81.5M 86.7M86.7M 24.7M24.7M 21.7M21.7M 55.9M55.9M 5% 5% 0% 0% 2% 2% 3% 3% 17%17%

* FIGUREFIGURE 3*: INTERNATIONAL 3 : INTERNATIONAL VISITOR VISITOR NUMBERS NUMBERS AND SPENDSPEND BY BY STATE, STATE, YE YE SEPTEMBER SEPTEMBER 2018 2018 ▶

289,000 VISITORS▶ 1% 289,000 VISITORS 1%▶ $414 MILLION SPEND▶ 11% $414 MILLION SPEND 11%

2,800,000 VISITORS ▶ 5%

$5.9 BILLION SPEND ▶ 12% 2,800,000 VISITORS ▶ 5%

$5.9 BILLION SPEND ▶ 12%

955,000 VISITORS ▶ 1% ▶ $2.2 BILLION SPEND 7% 4,300,000 VISITORS ▶ 3%

955,000 VISITORS ▶ 1% ▶

$10.6 BILLION SPEND ▶ 2% $2.2 BILLION SPEND 7% 4,300,000 VISITORS ▶ 3%

249,000 VISITORS ▶ 9%

$10.6 BILLION SPEND ▶ 2%

$645 MILLION SPEND ▶ 18%

461,000 VISITORS 4%▶

249,000 VISITORS ▶ 9%

$1.1 BILLION SPEND 4%▶

$645 MILLION SPEND ▶ 18%

307,000 VISITORS 15%▶ 461,000 VISITORS 4%▶

3,000,000 VISITORS ▶ 6%

$547 MILLION SPEND ▶ 13%

$1.1 BILLION SPEND 4%▶

$8.3 BILLION SPEND ▶ 9%

307,000 VISITORS 15%▶

3,000,000 VISITORS ▶ 6%

$547 MILLION SPEND ▶ 13%

* Total number of visitors by state will be greater than$8.3 total BILLION number of visitors SPEND for Australia ▶ 9% (8.4

* Total number of visitors by state will be greater than total number of visitors for Australia TRA.GOV.AU (8.4 TRA.GOV.AU News Clean Up and Help Out s we head towards Chinese New Year and the annual After refurbishing, Crossroads gives away hundreds of donated Aclean up of homes and offices, instead of throwing out computers to schools, needy families and charities in Hong Kong your old PCs or printers it’s possible to give your e-waste and developing countries. They pride themselves on providing a new lease on life by donating to non-profit charity, high quality computers to those in need; returning them to Crossroads Foundation. near, or better than, factory condition. Corporate donations of computers can have a transformational impact for people left behind by the digital age.

Crossroads securely erases and tests each computer before 16 installing licensed Microsoft Windows and Office. If you have computers you or your organisation no longer needs, don’t throw them out.

Please offer them to Crossroads: www.crossroads.org.hk/computer-donations

AustCham staff and participants in our Intern Programme partnered with the University of Wollongong recently and spent a very productive weekend at Crossroads Foundation helping to distribute goods to those in need

Australia-China Business Awards Your New AustCham Nominations Open Website

ominations will close soon for the ou may notice that there are some N2019 AustCham Westpac Australia- Yupdates to the AustCham website. China Business Awards (ACBAs). For the This is part of a wider IT system upgrade past 26 years the ACBA program has to help serve you, our Members and wider recognised outstanding Australian and AustCham network, better. The major Chinese companies operating in Greater China across both markets. addition will be the Members’ Portal which will provide our Members with a centralised The ACBAs are the pre-eminent program celebrating the success of Australian point to manage your membership such and Chinese businesses in Greater China, drawing nominations from small as renewals, updating personal details, entrepreneurs through to large publicly-listed companies across a broad range Committee registration and more. of sectors. Winners will be announced at the Awards Gala Dinner in Hong Kong in May next year. You have access to the new Online Members’ Portal which allows you to customise your The online entry form will take no longer than 5 minutes to complete. Simply membership preferences and access provide general company information, list your company’s major achievements information from events and committee over the past 12 months, and include your contact details to nominate your meetings. company for a 2019 ACBA Business Excellence Award - it’s that easy. Finalists will be selected and advised. Please be patient with us during the upgrade. If you do have any problems with the new For more details about the awards and how to nominate, website, please pass on any feedback to please visit www.austcham-acba.com [email protected].

Highlights from the 2018 Australia-China Business Awards can be viewed here

January 2019 Australia Day Quiz The Great Australia Day Quiz Think you know your Aussie stuff? Test your knowledge with this quiz 1. Who was the first Australian Prime 14. The sapphire is the official 28. “I love a sunburnt country” is a line Minister? gemstone of which Australian written by which Australian poet? state? A) Dorothea Mackellar 2. In what year did Phar Lap win the B) Banjo Paterson Melbourne Cup? 15. What did Thomas Mayne first C) Judith Wright make in Sydney in 1934? D) Henry Lawson 3. According to the song Waltzing A) Weetbix Matilda, what creature came down 29. In which state is Lake B) Milo Disappointment? to drink at the billabong? C) Vegemite 17 4. Who was the first European 30. Who was the first woman to sail 16. Where is the lowest point in solo around the world non-stop? explorer to discover Australia? Australia? 5. True or false – INXS singer Michael 31. Which year was Vegemite 17. How many World Heritage Sites launched commercially? Hutchence attended King George are in Australia? V School in Hong Kong? 32. What was the nationality of the 18. Who founded Australia’s first designer of the Sydney Opera 6. Canberra is the national the capital commercial brewery? of Australia, but what was the first House? capital city? 19. How many teams are in the AFL? A) Australia B) Finnish 7. Who was the first woman to 20. Which one of these crops is native C) Swedish be elected in an Australian to Australia? D) Danish parliament? A) Macadamia B) Paw paw 33. Name Australia’s western-most 8. What time of day is it a “sparrow’s C) Choko point? fart”? D) Avocado A) Very late at night 34. Who features on the front of the B) Midday 21. Where is the longest timber-piled $50 note? C) Very early in the morning jetty in the Southern Hemisphere 35. Which year did Melbourne host the D) In the afternoon located? Olympic Games?

9. Cate Blanchett has received an 22. Who was the first explorer to reach 36. Who wrote Cloudstreet? Academy Award nomination for the summit of Mount Kosciuszko? what movie? 23. Which year was the $100 note 37. What proportion of Australians live 10. Which number prime minister is introduced? within 50km of the coastline? Scott Morrison? A) 40% B) 55% 24. Which of these is not a real C) 70% D) 85% 11. What was Tasmania originally Australian place? named? A) Humpybong, Queensland 38. In which city was the Aboriginal B) Mount Buggery, Victoria flag first flown? 12. Which cricketer was said to have C) Lake Putrid, NSW 39. How many Nobel Laureates does drunk 52 beers on a flight from D) Nowhere Else, Tas Australia to England before Australia have? competing in the Ashes? 25. What is the floral emblem of the 40. How does the second verse of the A) Merv Hughes Northern Territory? Australian national anthem begin? B) Rod Marsh 26. Over what distance did Cathy A) For those who’ve come across C) Shane Warne the seas D) David Boon Freeman run to win a medal in the Sydney Olympics? B) Beneath our radiant Southern 13. Who was the first recipient of the Cross Australian of the Year award? 27. The longest official place C) We’ve boundless plains and name in Australia is endless seas Mamungkukumpurangkuntjunya D) This Commonwealth is well- Hill. What state is it in? renowned

ANSWERS on P24 New Members Willis Towers Watson DFM Limited Platinum Patron Additional Rhiannon Alban-Davies Philip Sanchez Katherine Law ANZ DFS Group Ltd Andrew Lew Peta Gartner Jay Frame Elaine Shu Chow Tai Fook Enterprises ENM Holdings Limited Tiffany Choi Corporate Member David Charles Parker Elvis Luk Frontier Asia Capital HK Ltd Avendale International School Peter Phillips Commonwealth Bank of Australia David Shirley Beatrice Chan iKas International Joshua Chang Collinson International (Hong Kong) Limited Sarah Ellen Curtis Dean Chong Todd Handcock 18 Mereal Biometrics Suzan Lu Cordis Hong Kong, at Langham Place Kate Davies Kirrily Traino Mavis Ko Mourant Ozanne KPMG Deakin University Justine Lau Jocelyn Law Neil Bain-Lowry Kevin Chhor Nord Anglia Education Jonny Chung Delta Capita (HK) Ltd Jodie Coutts Jonathan Chan Michele Colenso T-Shape Consulting Garmen Chen Farmer’s Market Marlene Vicaire Tiffany Eng Emma Pike Ailsa Majlath TIG Freight Management P/L FTI Consulting Wingki Lam Tim Gullifer Christopher Brookes Betsy Wan Tor Investment Management Tommy Wong Hogan Lovells Sean Pepper John Chan Jeremy David Forsyth YHI Organisational Consulting Telstra Joint Dynamics Ltd Nicole Pritchard Amber Mok Andrew Cox Westpac MHP Communications Young Executive Ada Cheung Emma Smith Irene Chiu Assetline Capital Mosaic Property Peter Chapman Adrian Poon Anthony Hancock Oliver Qu Fisher & Paykel Healthcare Ltd Leo Wan MP Meditech Ryan Fleming Cathy Wang Evonne Lee Focus One Limited Sergii Molchanov Corporate Patron Additional Individual Member Hoop Consulting Aesop AIA Group Cynthia Ho Ginny Xie Stephen Thomas Kering Elsie Yung Amgen Tina Chu Michelle Tan Victoria Elegant Liam Gleeson Krystina Te Kanawa Ltd Bree Thompson Ancube Consulting Limited Krystine Te Kanawa-Coffin Agnes Nardi Arcadis Melbourne Consulting Limited Beeinventors Anthony Leigh Samuel Long Harry Chan Mayer Brown McInnes Wilson Lawyers Bloomberg LP Benjamin Sandstad Fergus Geary Andrea Prince Philip Morris Asia Limited Pilot Partners Blue Sky Energy Jeremy Custance Josh Meggs Angela Lin Kittipong Jangkamolkulchai Brightwood Property Group Probitas Partners St James Place Wealth Management Paul Absalom Nicole Roddy Ankur Sreen Canopy Shandong Fold Estyn Chung Dominic Varley Stephenson Hardwood January 2019 Jeannie Liu Corporate Profile

Virgin Australia www.virginaustralia.com

Virgin Australia is renowned for bringing strong competition 19 to the Australian aviation industry, providing customers with an exceptional travel experience from the moment they walk through the terminal doors to taking off from the tarmac. Jacky Lam, Virgin Australia operates daily services from Hong Kong Commercial Manager Hong Kong and Macau to both Sydney and Melbourne with onward connectivity on its expansive Australia and New Zealand network. In What is the vision of your firm in 10 years? addition, Virgin Australia opens up travel to all four corners Virgin Australia will remain focused on expanding upon its domestic and international operations; building upon its of the globe with more than 460 destinations through its customer base; and investing in product innovation and we strong network of alliance partnerships. The airline operates will continue to focus on building upon our business model a young and fuel-efficient fleet and has a suite of inflight in this way. entertainment products and services on offer across its domestic and international networks. The Virgin Australia Virgin Australia is committed to enhancing our customer Group is an employer of around 10,000 people located in offering in the coming years by adopting emerging Australia and around the world. technologies that will create a travel experience that will be tailored to each individual guest’s specific needs. What are the main skills of your job? Knowing and understanding customer needs is at the centre of What’s your firm’s connection with Australia? every successful business. The Virgin Australia Group is based in Australia and has significantly contributed to the Australian economy, by What does your company do particularly well? facilitating business, boosting tourism and significantly We excel in providing our guests with a quality customer service contributing to jobs growth. We have brought strong that encompasses a strong On Time Performance and a modern competition to the aviation industry in Australia and as a product offering. We have been recognised as being a leader in result, made flying more accessible to Australians. these areas, having been awarded ‘Best Cabin Crew’ at the 2019 AirlineRatings.com Excellence Awards and being ranked fifth in We have also played a key role in positioning Australia as a the ‘Top 10 Airlines for 2019’ category. We were also awarded ‘Best key tourist destination. Our Hong Kong services provide travel Business Class’ at the previous year’s event for our business class options for the 300,000 Hong Kong visitors to Australia each product that operates on our Hong Kong services. year, on top of providing flight services for the 1.4 million Chinese visitors to Australia in 2018. Virgin Australia also achieved a Five Star Rating from the Airline Passenger Experience Association and our Loyalty program, Why did you join AustCham, and what do you hope to Velocity Frequent Flyer, was awarded ‘Program of the Year,’ ‘Best get from your membership? Elite Program,’ ‘Best Customer Service,’ and ‘Best Redemption Virgin Australia has been serving Australians for almost two Ability’ in the Middle East and Asia/Oceania region airline category decades, and now the Hong Kong community. Virgin Australia at the prestigious Freddie Awards in 2018. hopes to use its membership with AustCham to connect and support Hong Kong and Macau based Australian companies What’s something most people wouldn’t know about your by providing them with an alternative way to travel. company? We are the largest Virgin airline by fleet size in the world and we If you were not in your current job what would be are the largest Virgin company in Australia by employee numbers. your dream job? My dream job would be to open a pet rescue charity in Hong Kong How would you describe your workplace and colleagues? Virgin Australia has an open, collaborative workplace that is made What’s your favourite place to go (or to eat) in Hong up of team members who are passionate about enhancing the Kong in your spare time? flying experience for our guests. Hong Kong Jockey Club AustCham UOW Mentor Programme he latest session in the Mentor Programme put Tthe spotlight on unconscious bias in the workplace, with leadership coach Ken Chow, managing partner and co-founder of {embrace} worldwide. He led a workshop on Conscious Decision Making to raise awareness to develop a more inclusive culture and mindset for better employee engagement.

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Food & Beverage Year round Mates’ Rates: Dining Concepts: Member Benefit Program 2019 Enjoy 15% off on all a la carte dining. Marco Polo Hotels - Hong Kong: These exclusive member benefits and discounts listed are 15% off at Cucina, Cafe Marco, available only to AustCham Hong Kong members, accessible by Three on Canton and add@Prince downloading a Membership eCard. Island Shangri-La Hong Kong: This provides exclusive marketing opportunities for members to 15% discount on regular-priced items promote their company’s products and services, replacing the Retail month-by-month offer which was limited to only one company’s PAGODA: benefit or discount. Use code “aussiepagodalife” to enjoy 20% off More details on our website. Terms and conditions apply. Travel www.austcham.com.hk/membership/ Hey Travelista: membershipecardandspecialoffer Save up to 70% on your next luxury hotel/resort stay Qantas Airways: Extra 5 kgs baggage allowance from Hong Kong to Australia Hotels Grand Hyatt Hong Kong: Special offer on F&B and Plateau Spa Membership eCard Hotel VIC: Enjoy 20% discount on F&B at Cruise, The Farmhouse and The Farmhouse Deli. Ovolo Hotels: 20% off on the Best Available Rate

January 2019 Committees in Action Financial, Legal and Tax Committee: Roundtable with Finance Under Secretary ong Kong’s role as a global financial Hcentre and as a gateway to China were highlighted by Joseph H. L. Chan, Under Secretary for Financial Services and the Treasury of the Hong Kong SAR Government of Hong Kong SAR at an exclusive roundtable discussion. 21 The city has been the global number one in IPO fundraising in five out of the last 10 years, is Asia’s leading international fund management hub and is the largest private wealth management centre in Asia.

Mr Chan shared his views on how Hong Kong continues to facilitate investment into Mainland China and outbound into the global capital market, and on what role Hong Kong will play in the development of the Greater Bay Area. He also reviewed the policy address announcements to boost FinTech and innovation in the city.

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Sustainability Committee: Sustainable Investing ver the last few years, sustainable investing has reached a Otipping point and companies are increasingly seeing its value, according to our expert guest speaker from global non profit network BSR, Alison Taylor, Managing Director, Sustainability Management, New York. Evidence has shown that companies that manage environmental, social and governance issues well have better financial performance over the long term. Companies have had to rethink their relationships with a range of stakeholders including employees, customers, civil society organizations and the public and are being drawn into taking Venue sponsor: positions on a range of social issues such as immigration, human rights, environmental justice and wider questions of ethics. Committees in Action Small Business Network and Media & Marketing Network: Grow Your Business he power of LinkedIn and how it can be used to grow your business was outlined by Pratik Vyas, Founder, T&R DigitalEnterprise TSales, Thomson Reuters at a recent workshop. Based on his own experience Pratik explained his 10-step strategic approach to making the best use of LinkedIn in expanding your business network and to generate business leads. A recent study showed that LinkedIn is 277% more effective for lead generation than other social media networks. It has 400M users worldwide, and it’s a community that’s 100% focused on business. Start by connecting with AustCham Hong Kong on LinkedIn.

Small Business Network sponsors: 22

Marketing & Media Network sponsors: Venue partner:

January 2019 Committees in Action Small Business Network: Mastering the Elevator Pitch ith just a few seconds to deliver your company’s Wmessage on first meeting a potential new customer, how do you obtain and keep their attention? The secrets to success were provided by guest speakers Donna Hampton, Executive Content Producer with CAPITOL Productions, and communications specialist Paul Calder, Director, Client Services at CatchOn, who shared techniques on honing an elevator pitch to enable those who attended the workshop 23 to not only open up a conversation with a new client, but more importantly to develop a relationship with them. They shared some of the common mistakes as well as examples of when an elevator pitch has been a success.

Small Business Network sponsors:

Venue partner: Committees in Action Sustainability Committee: Solar Farm Eco Field Trip

he sun shone on AustCham’s trip to the solar farm at the Siu Ho Wan TSewage Treatment Works of the Drainage Services Department (DSD) on Lantau Island. The plant came into operation in 2016 and is the largest of its kind in Hong Kong. The solar farm comprises over 4,200 polycrystalline photovoltaic panels with an installed generation capacity of 1,100 kilowatts.

It can generate as much as 1.1 million kilowatt-hours of electricity annually, 24 equivalent to the estimated annual reduction of 770 tonnes of carbon dioxide emission. Our thanks to the DSD staff.

ANSWERS 1. Sir Edmund Barton 2. 1930 3. A Jumbuck 4. Willem Janszoon 5. True 6. Melbourne 7. Edith Cowan 8. C) Very early in the morning 9. Elizabeth 10. 30th 11. Van Diemen’s Land 12. David Boon 13. Virologist, Sir Frank Macfarlane Burnet 14. Queensland 15. B) Milo 16. Lake Eyre, SA 17. Nineteen 18. James Squire 19. Eighteen 20. A) Macadamia 21. Busselton, WA 22. Pawel Strzelecki 23. 1984 24. Lake Putrid, NSW 25. Sturt’s desert rose 26. 400m 27. South Australia. It is a Pitjantjatjara word which means “where a devil urinates”. 28. A) Dorothea Mackellar 29. Western Australia 30. Kay Cottee 31. 1926 32. Danish – Joern Utzon 33. Steep Point, Shark Bay 34. David Unaipon 35. 1956 36. Tim Winton 37. D) 85% 38. Adelaide 39. Sixteen 40. Advance Australia Fair

Australians all let us rejoice Beneath our radiant Southern Cross, For we are young and free We’ll toil with hearts and hands, We’ve golden soil and wealth for toil, To make this Commonwealth of ours Our home is girt by sea Renowned of all the lands, Our land abounds in nature’s gifts For those who’ve across the seas Of beauty, rich and rare We’ve boundless plains to share, In history’s page let every stage With courage let us all combine Advance Australia fair, To advance Australia fair, January 2019 In joyful strains then let us sing In joyful strains then let us sing, “Advance Australia fair!” “Advance Australia fair!” Committees in Action WIBN: Emerging Technology Series

rtificial intelligence and machine Session 5 Alearning should not be viewed as a threat to jobs but as a means of empowering people by freeing them of daily drudgery, Google Hong Kong’s Managing Director, Leonie Valentine told guests at the latest session of the Emerging Technology Series. Leonie provided a lively and entertaining session on AI and how it is 25 being applied and affecting our daily work and life.

Women in Business Network sponsors: On the Scene - Christmas Mix t was a festive end to a busy year at our phenomenally successful Christmas Mix held at The Arches at The Murray, attracting almost 200 people. A Ibig thank you for the generosity of AustCham members and guests in providing gifts for some of Hong Kong’s most disadvantaged children under the Christmas tree for our CSR partner The Hub Hong Kong.

Santa (AKA Young Executive chair Alex Oxford) along with staff from AustCham later distributed the gifts to the children at The Hub.

Our thanks to Qantas, Mamma Mia the musical, and Australian Premium Wine for sponsoring the lucky draw prizes.

Proudly sponsored by 26

January 2019 On the Scene - Christmas Mix

27 HONG KONG

Year of Pig Greeting from AustCham