March 2019 Volume 14 • Number 2
LabManager.com
The challenges and triumphs for women in science today
Applying Project Management Principles to Research
Field Instrumentation for Environmental Testing
INFOGRAPHIC: Influential Women in Science Introducing the new CLARIOstar® Plus
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© 2019 All rights reserved. All logos and trademarks are the property of BMG LABTECH. March 2019
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feature asset management 10 Developing Women Leaders 24 Choosing a Calibration Service The challenges and triumphs for women in science today. Provider Lauren Everett The right service can prevent delays and reduce expenses. Michelle Dotzert labs less ordinary leadership & staffing 16 Bigelow Laboratory for Ocean Sciences 26 Mind Your Manners! Studying the organisms that influence the ocean’s ability How proper laboratory etiquette can make lab life better. to sustain life. Donna Kridelbaugh Lauren Everett health & safety business management 30 Under Pressure 20 Agile, Lean, and Effective Cryogenic safety hazards and what it takes to control them. Applying project management principles to laboratory Vince McLeod research. 34 Laboratory Inspections Bernard Tulsi To recognize problem areas and eliminate hazards. Dennis A. Terpin
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HOW ‘GREEN’ IS YOUR LAB? DEPARTMENTS Keeping with Lab Manager tradition, our April industry insights 2019 issue will be filled with “green” content— covering topics like waste reduction, efficient 36 Field Notes ventilation, temperature control, and more. Advances in field instrumentation for environmental testing. From using recycled materials during the con- Michelle Dotzert struction of new labs to simply turning off lights ask the expert when you leave a room, there are countless ways to run your lab in an environmentally- 40 Ask the Expert responsible way. Let us know what you do to Analytical Method Validation. reduce the carbon footprint of your lab. Any Lauren Everett tips and tricks are welcome! Email associate editor Lauren Everett at leverett@labmanager. product focus com and we will include some of our favorite 42 Baths & Chillers submissions on our social media pages. Water bath basics. Mike May 44 Cold Storage Refrigerator and freezer maintenance is an ongoing issue. Mike May Lab Manager® (ISSN: 1931-3810) is published 11 times per year; 46 Microwave Digestion monthly with combined issues in January/February, by LabX, P.O. Box 216, 478 Bay Street, Midland, ON Canada L4R 1K9. USPS Operation of microwave digesters. 024-188 Periodical Postage Paid at Fulton, MO 65251 and at an Angelo DePalma additional mailing office. A requester publication, Lab Manager, is distributed to qualified subscribers. Non-qualified subscription rates 49 Viscometers in the U.S. and Canada: $120 per year. All other countries: $180 Viscometer buying tips. per year, payable in U.S. funds. Back issues may be purchased at Angelo DePalma a cost of $15 each in the U.S. and $20 elsewhere. While every attempt is made to ensure the accuracy of the information contained herein, the publisher and its employees cannot accept responsibility in every issue for the correctness of information supplied, advertisements or opin- ions expressed. ©2013 Lab Manager® by Geocalm Inc. All rights 14 Infographic Influential Women in Science reserved. No part of this publication may be reproduced without permission from the publisher. 27 Infographic Tips for Refractometer Sample Loading
WDS Canadian return: 478 Bay Street, Suite A213, Midland, ON 50 Technology News The latest equipment, instruments, and system introductions Canada L4R 1K9. to the laboratory market. POSTMASTER: Send address changes to 57 Pre-owned Equipment Marketplace Lab Manager®, PO Box 2015, Skokie, Il 60076. 57 Advertisers Index 58 Lab Manager Online 59 ASK LINDA Lab Safety Training
6 Lab Manager March 2019 LabManager.com
editor’s note
hear her roar
In her recent LinkedIn post titled, “We’re not ‘women in sci- Boothbay, Maine. Bigelow focuses much of its efforts on microbe ence’—we’re scientists,” Helen Mets, president Resins & Func- research and things at the base of the ocean food web—an im- tional Materials at Royal DSM, wrote, “I dream of a future where portant focus because “everything starts with the microbes,” says it’s easier for women to become great scientists. A future in which Bronk. Also noteworthy is the lab’s use of flow cytometry in ocean the word ‘woman’ is not the first thing mentioned in a headline; science, developed by yet another woman, Bigelow co-founder and in which we shout louder about a scientist’s ideas than about her senior research scientist Clarice Yentsch. gender; in which a man and a woman’s perspective matter equally, In this month’s Ask the Expert article (page 40), Laurie Goldman, and we can work to advance science—and society—together.” who has had leadership roles in the pharma space for more than 15 I think we all dream of that future but—until it arrives—concerted years and now oversees almost 30 analytical chemists, speaks to the efforts must continue to be made to correct the fact that, according importance of analytical method validation. “An analytical method/ to the US Department of Commerce, Economics and Statistics Ad- measurement is a process like any other—'garbage in, garbage out.’” ministration “Women in STEM: 2017 Update,” women in the United Contributing writer, Donna Kridelbaugh, this month discusses the States make up nearly half of the total workforce (48 percent), but very important matter of laboratory etiquette. Turn to page 26 hold less than a quarter (24 percent) of overall STEM positions. for tips on turning your resident “slob, reagent hoarder, chemical- In the spirit of this month’s International Women’s Day event (March waste menace” into the model of good lab manners. 8), our cover story looks at the strides women scientists are making Other articles of interest include the application of project and the challenges they still face in achieving success in their fields. management principles to research (page 20), choosing the best At a news conference at Caltech, Dr. Frances H. Arnold, a recent calibration service for your lab (page 24), and the latest in field winner of the Nobel in Chemistry, said, “As long as we encourage instruments for environmental applications. everyone—it doesn’t matter the color, gender; everyone who wants to do science, we encourage them to do it—we are going to see Nobel Enjoy, and Happy International Women’s Day! Prizes coming from all these different groups.” Best, Pam Examples of successful women in science abound in this issue and most others. In Labs Less Ordinary (page 16), we feature the work of Dr. Deborah Bronk, president, CEO, and senior research Pamela Ahlberg scientist at the Bigelow Laboratory for Ocean Sciences in East Editor-in-Chief
editor-in-chief director of creative services senior account manager Published by LabX Media Group Pamela Ahlberg Trevor Henderson Alyssa Moore president [email protected] [email protected] Mid-Atlantic, Southeast & International Bob Kafato [email protected] [email protected] associate editor scientific content editor 610.321.2599 Lauren Everett Erica Tennenhouse managing partner [email protected] [email protected] advertising account managers Mario Di Ubaldi June Kafato [email protected] production manager scientific technical editor Canada / Key Accounts Greg Brewer Michelle Dotzert general manager [email protected] Ken Piech [email protected] [email protected] 705.812.2332 [email protected] art director digital media coordinator Larry Frey publisher Danielle Gibbons Catherine Crawford-Brown Midwest/West Edward Neeb [email protected] [email protected] [email protected] [email protected] contributors business coordinator 845.735.5548 203.448.0728 Angelo DePalma, PhD Andrea Cole Reece Alvarez custom article reprints Sara Goudarzi [email protected] Northeast The YGS Group Tanuja Koppal, PhD [email protected] audience development specialist [email protected] F. Key Kidder 800.290.5460 Matthew Gale 203.246.7598 Donna Kridelbaugh [email protected] 717.505.9701 x100 Mike May, PhD subscription customer service P.O. Box 216, 478 Bay Street, Vince McLeod, CIH [email protected] Midland, ON, Canada L4R 1K9 Bernard Tulsi 888.781.0328
8 Lab Manager March 2019 LabManager.com
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Laboratory M
O C developing women leaders
The challenges and triumphs for women in science today
by Lauren Everett
he past year proved to be a special time for women that women will be better represented in the future. During in science. For just the third time in more than a news conference at Caltech, Arnold said she envisions a T 100 years, a woman—Dr. Donna Strickland—won steady stream of Nobel Prizes in Chemistry will be given to the Nobel Prize in Physics, and Dr. Frances H. Arnold women. “As long as we encourage everyone—it doesn’t mat- became the fifth woman to win the Nobel in Chemis- ter the color, gender—everyone who wants to do science, we try. These honors mark the first time that women have encourage them to do it—we are going to see Nobel Prizes been honored with both a Chemistry Nobel and Physics coming from all these different groups. Women will be very Nobel in the same year. Strickland successful,” she said. received the prize based on her Additionally, there was a record- very first scientific paper, which was “The stereotypic view setting 21 women (out of 32 recipi- published in 1985 while she was ents total) chosen to be 2018 Ameri- working as a graduate student. “It is that science is not for can Rhodes Scholars, including truly an amazing feeling when you Alaleh Azhir, biomedical engineer- know you have built something that women appears to ing, computer science, applied math- no one else ever has—and it actu- ematics, and statistics senior at Johns ally works. There really is no ex- be finally broken.” Hopkins University, and Lia Petrose, citement quite like it, except maybe neuroscience and economics gradu- getting woken up at 5 am because ate of the University of Pittsburgh. the Royal Swedish Academy of Sciences also thinks it While these examples demonstrate the progress being was an exciting moment for the field of laser physics,” made for gender equality in science, especially compared Strickland joked during her acceptance speech in De- to just a few decades ago, statistics show that women are cember 2018. Strickland spent a portion of her speech still underrepresented in some STEM fields. In the United discussing the two women who won the Nobel in Physics States, women currently make up nearly half of the total before her—Marie Curie and Maria Goeppert Mayer— workforce (48 percent), but hold less than a quarter (24 saying she was “humbled to be in their company.” percent) of overall STEM positions.1 However, the num- Although the list of previous Nobel Prize winners in sci- bers vary depending on the specific field. For computer ence fields is male-dominated, the two latest winners predict and mathematical occupations, women only represent 25.6
10 Lab Manager March 2019 LabManager.com developing women leaders
percent, and similar representation is seen with who inspire bold leadership, research, and solutions that advance environmental and geoscientists at 25.7 percent. women in STEM, spark innovation, promote organizational But biological scientists (50.1 percent), medical success, and drive systemic change. The organization hosts a scientists (52.8 percent), and chemists and mate- variety of events and summits throughout the year and provides rials scientists (44.2 percent) demonstrate a better resources on workplace cultures, talent and leadership develop- balance, according to findings published in June ment, and retaining female employees. “AWIS has always been a 2018.2 “The research field for women scientists conduit to meet like-minded women and allies in STEM whom is moving slowly but steadily. The stereotypical I have learned a lot from,” said Tawni Koutchesfahani, senior view that science is not for women appears to be director, Contract Manufacturing of Drug Product at Catalyst finally broken,” said Radhika Dixit, an applica- Biosciences (San Francisco, CA). “The power in exchanging sto- tions scientist at Harvard Bioscience (Holliston, ries and engaging with others who serve in STEM has a tremen- MA). Dixit wears numerous hats within her job, dous positive impact on one’s professional and personal growth.” leading the technical support for the BTX brand Another such organization is the Center for Creative Leader- of molecular delivery systems, as well as working ship, which hosts a program called Advancing Technical Women, closely with cross-functional teams including an intensive skill-strengthening program designed specifically for R&D, engineering, and marketing. early- to mid-career women who want to increase their visibility and improve their opportunities for advancement in the tech industry— an industry that has some of the lowest numbers for women among the STEM disciplines. The Advancing Technical Women program is backed by decades’ worth of research and real-world experience. The 1.5-day course teaches participants how to stand out among their col- leagues, improve communication at the workplace, build a strategic network, and implement an action plan to reach their full potential.
Radhika Dixit, applications scientist at Harvard Bioscience.
While the scientific workforce is seeing more women enter, the same study from June found that there is still a significant lack of women in leadership or senior roles. Hundreds of initia- tives and organizations have been developed to address this issue and support women in science. The Association for Women in Science (AWIS) is one such organization. AWIS is a global network of more than 100,000 members and supporters developing women leaders
Employers can show increased support for their female view the research conducted by their women colleagues; employees who are pursuing leadership roles by approving this hampers their confidence and they do not apply for as attendance to workshops like this and encouraging partici- many grants as men do,” added Dixit. pation in groups like AWIS, or even offering the opportu- nity to start a similar community on a more local level. Work-life satisfaction Another unique opportunity for managers to foster Workplace challenges: bias and employee retention female leaders is by creating a productive yet satisfying One possible reason for the lack of women leaders work environment. “Right around the time that you’re in science is that they are not always staying in the field expected to be the most productive [in your career] is long-term. Recent research from the Center for Talent also kind of the time you’re thinking about getting mar- Innovation showed that U.S. women who are working in ried, having kids, and things like that,” said Dr. Brianna science, engineering, and tech fields are 45 percent more Mount, assistant professor of physics at Black Hills State likely than their male peers to leave the industry within University. Mount also runs the BHSU Underground the year.3 Challenges like establishing a positive work-life Campus and participates in outreach programs to en- balance and unconscious bias are key reasons women may courage interest in STEM fields among middle school be leaving the industry before reaching their full potential. students. Mount advises employers to be more aware of As with other industries, unequal pay is also a contributing the personal obligations women may have outside of factor. In the U.S., women in computer, engineering, and work. Taking time off work to start a family can be a dif- science occupations were paid an estimated 79.2 percent ficult time, so making it clear that a two- or three-month of men’s annual median earnings in 2016.4 leave of absence won’t be detrimental to an otherwise Unconscious bias in the workplace is a quiet but com- long and successful career could encourage women to mon problem among science-related jobs. The term return to the industry and continue to pursue their goals. refers to employers or managers unknowingly favor- ing men when hiring for new positions, selecting men over women for promotions, and recognizing men’s achievements more than women’s. For example, a study conducted by Columbia University, Northwestern University, and the University of Chicago found that both male and female hiring managers were two times more likely to choose male candidates for mathematics and science careers over female candidates, even though all applicants had equal skills. Additionally, when an ap- plicant who performed worse on a test was chosen over an applicant who performed better, two-thirds of the time the chosen candidate was a man.5 “We need to think about how to fix the system and process that women and men operate in their professional setting, where both Left to right: Madison Jilek and Rachel Williams, both women and men are compared by their performance and physical science and chemistry majors, conduct research with Dr. not by the representation of whether they are a woman Brianna Mount nearly a mile underground at the Black Hills or man,” said Koutchesfahani, who has been an AWIS State University Underground Campus at Sanford Underground member since 2008. Therefore, managers should be Research Facility. Credit: Steve Babbitt more aware of unconscious bias and need to objectively view women for leadership positions, offer more oppor- “We live in a world now where women want to be tunities for seminars and other speaking engagements at defined by their accomplishments outside of their home conferences, and encourage more of a community-style life, and they want to grow further like their male counter- network of women. parts,” said Koutchesfahani. “As women face the challenges “With regards to challenges to being a woman in of having a satisfied work life, partners and loved ones STEM, there is a lot of bias regarding how other scientists are impacted directly. Thus, this becomes an issue for all
12 Lab Manager March 2019 LabManager.com developing women leaders
companies—regardless of size or industry—to 2. https://www.catalyst.org/knowledge/women-science-and-medicine determine how they provide a work setting that allows for a woman to be able to be satisfied at 3. https://www.fastcompany.com/3037075/why-are-women-are-leaving- science-engineering-tech-jobs her pace between her job and home-life needs.” According to Koutchesfahani, this isn’t just an 4. Christianne Corbett and Catherine Hill, Solving the Equation: The Variables issue in the science fields, it’s a broader national for Women’s Success in Engineering and Computing (American Association of issue. She believes a set of standards should be University Women, 2015): p. 12 established that will help facilitate and provide 5. https://www.pnas.org/content/111/12/4403 resources, tools, and access for an easier transi- tion for women who have kids and are working in management roles. “Until then, this is something [that a woman has] to determine on [her] own to find what works best for her life and to her satisfaction,” she adds. While certain projects and workflows don’t al- ways allow it to be possible, a more flexible work schedule can make all the difference. “Personally, I have faced multiple challenges related to work- life balance—long working hours and pressure to succeed in a cutthroat environment—but I was fortunate to work for a professor who believed that a flexible work schedule is critical for a hap- pier, productive lab,” said Dixit. “At Harvard Bio- science, I work alongside many women including my manager. I have a good mix of work-life balance, work-related travel, and a challenging work environment,” she added. Today’s scientific research can only benefit from more female leaders. Women leaders of- fer a unique perspective to solving workplace challenges and conducting research in the lab. Women offer empathy and support to col- THERE’S A BETTER WAY WAY BETTER A THERE’S leagues while maintaining a high work ethic and multitasking. Career-driven women are an asset TO FIND THE RIGHT PUMP PUMP RIGHT THE FIND TO to any lab or facility, and employers who address You shouldn’t need a crystal ball to find the right vacuum or or vacuum right the find to ball crystal a need shouldn’t You the various factors at play outlined above will see the positive effects of having individuals liquid pump for your laboratory application. But with so many many so with But application. laboratory your for pump liquid with these skill sets and more on their team. pumps available, each with different features and specifications, specifications, and features different with each available, pumps where do you start your search? search? your start you do where Lauren Everett, associate editor for Lab Manager, can be reached at [email protected] or That’s where we come in. KNF is committed to making your job job your making to committed is KNF in. come we where That’s 973-721-4070. easier with our Pump Finder at labpumps.com. Answer a few few a Answer labpumps.com. at Finder Pump our with easier quick questions and this online resource recommends a pump or or pump a recommends resource online this and questions quick References: two that’s perfect for your application. What could be simpler? simpler? be could What application. your for perfect that’s two 1. Ryan Noonan, Women in STEM: 2017 Update (US Visit Labpumps.com today to see how easy easy how see to today .com Labpumps Visit Department of Commerce, Economics and Statistics Administration, Office of the Chief Economist, finding a pump can be. be. can pump a finding November 13, 2017). women in science
– INFLUENTIAL WOMEN IN –
Women haven’t always been involved in scientific research and innovation. Many rules limited the access women had to facilities, education, funding, and research opportunities. They had to force their way in, making do with what they had and persevering through overwhelming road blocks. While names such as Marie Curie and Jane Goodall have become commonplace, there are many more unrecognized women who have helped shape the field of science by overcoming these barriers. Women like Rosalind Franklin, who used x-ray technology to identify the double-helix structure of DNA. Or Ada Lovelace, a mathematician who developed the first ever computer program.
14 Lab Manager March 2019 LabManager.com women in science
DOWNLOAD THE FULL INFOGRAPHIC wwww.labmanager.com/women-in-science
© 2019 Lab Manager Maria Sibylla Merian Nettie Stevens Edith Clarke Katherine Johnson Jane Goodall Elizabeth Blackburn Artist and Entomologist Geneticist Electrical Engineer Physicist and Mathematician Primatologist and Anthropologist Molecular Biologist INFLUENTIAL Observed and illustrated the metamorphosis Used insects to demonstrate that the First woman to graduate from MIT with a Became a leader in calculating trajectory Built a trusting relationship with chimps and Won a Nobel Prize in Physiology or of caterpillars into butterflies and published X and Y chromosomes are responsible master’s degree in electrical engineering and computed the path for the first manned observed, for the first time, that they use tools Medicine for her discovery of the WOMEN IN a book with her findings and images for sex determination and invented the first graphical calculator mission to the moon and have complex social hierarchies enzyme telomerase, which helps maintain the ends of chromosomes Rosalind Franklin SCIENCE Rachel Carson Chemist and X-Ray Marine Biologist, Crystallographer Hypatia Ada Lovelace Marie Curie Conservationist, Writer Sau Lan Wu Used X-Ray technology to Mathematician and Philosopher Mathematician Physicist and Chemist Research on the negative Particle Physicist demonstrate that DNA is a One of the first recorded female teachers Developed the first ever Won Nobel Prizes in Physics and impacts of DDT on ecosystems Discovered the gluon, a particle double-helix, although she and mathematicians who also contributed computer program, designed Chemistry for her discovery of directly led to the creation that holds quarks together, and did not receive credit for this to geometry and number theory for the Analytical Engine and research into polonium and of the US Environmental was instrumental in observing discovery at the time radium Protection Agency the Higgs boson – INFLUENTIAL WOMEN IN – 350-370CE 1815 1867 1907 1920 194? ~415CE 2 1852 4 1934 6 1964 1958 12 1647 8 10 1 1861 1883 1918 1948 1717 1912 5 1959 1934 3 7 9 11
Although women make up approximately half of the global population, they have historically been underrepresented in science. Female scientists have had to overcome barriers including limitations in education, funding, and research opportunities. Despite many women overcoming these barriers, female scientists have not always received the recognition they have earned. Learn more about some of the incredible women who have helped change the face of science and where we stand today. ALL SCIENCE AND ENGINEERING PHYSICAL SCIENTISTS Female RATIO OF MEN TO WOMEN IN PERCENTAGE OF SCIENCE AND ENGINEERING MATHEMATICAL SCIENTISTS SOCIAL SCIENTISTS MEDIAN ANNUAL SALARY AMONG SCIENCE VERSUS NON-SCIENCE OCCUPATIONS FILLED BY WOMEN LIFE SCIENTISTS ENGINEERS SCIENCE AND ENGINEERING DEGREE Male CAREERS 70.0 HOLDERS WORKING FULL-TIME 90,000 86,000 SCIENCE AND ENGINEERING NON-SCIENCE AND ENGINEERING 52.5 68,000 67,500 49,000 57,000 35.0 45,000 45,000
28% 72% 50% 50% female Percent 34,000 Median anual salary ($) Female Male Female Male 17.5 22,500
0 0.0 1993 1995 1997 1999 2003 2006 2008 2010 2013 2015 1995 2003 2015
National Science Foundation, National Center for Science and Engineering Statistics. 2017. Women, Minorities, and Persons with Disabilities in Science and Engineering: 2017. National Science Foundation, National Center for Science and Engineering Statistics, SESTAT (1993–2013), National Science Foundation, National Center for Science and Engineering Statistics, Scientists and Engineers Statistical Data System (SESTAT) (1995, 2003), Special Report NSF 17-310. Arlington, VA. Available at www.nsf.gov/statistics/wmpd/. www.nsf.gov/statistics/sestat/, and the National Survey of College Graduates (NSCG) (2015), www.nsf.gov/statistics/srvygrads/. www.nsf.gov/statistics/sestat/, and the National Survey of College Graduates (NSCG) (2015), www.nsf.gov/statistics/srvygrads/.
According to the National Science Foundation, the number of women in science, technology, engineering, and mathematics (STEM) fields has slowly risen over the last 25 years. However, men still outnumber women in science careers at a ratio of almost 2:1. Men are also paid an average of 60% more than their female counterparts in STEM positions. While the field has come a long way in facilitating access to education, funding, and research positions for women in science, there is still a long way to go. Download the full infographic to learn more about the influential women who have shaped the field of science and where we stand today.
March 2019 Lab Manager 15 labs less ordinary
Bigelow Laboratory for Ocean Sciences STUDYING THE ORGANISMS THAT INFLUENCE THE OCEAN’S ABILITY TO SUSTAIN LIFE by Lauren Everett
cientist Deborah Bronk has traveled to some of the The sun sets over the Atlantic Ocean as Bigelow Laboratory most extreme places on the planet, studying the researchers aboard the R/V Atlantis study microbial life at the Mid- Atlantic Ridge. Credit: Rose Jones Sworld’s oceans and the microorganisms that inhabit them. But in 2016, an invitation to present a research seminar in East Boothbay, Maine, at the Bigelow Labo- A precise research focus ratory for Ocean Sciences left a lasting impression on Unlike most oceanography labs, Bigelow focuses much her. “I was blown away because it doesn’t look like other of its efforts on microbe research, including micro- oceanographic labs. This is what a lab of the future looks scopic plants and bacteria and the organisms that eat like in ocean science,” says Bronk, who is now in her sec- these things. They also do work with kelp, seaweed, and ond year as president, CEO, and senior research scientist corals—things at the very base of the ocean food web. of the state-of-the-art facility. “That’s what we’re known for and that’s where we have Although the physical design of the Bigelow Lab was our greatest strengths,” says Bronk. According to Bronk, attractive, there were many other aspects that intrigued it is important to focus on this field of research because Bronk. “We put people in relatively close quarters by “everything starts with the microbes.” design, and we maximize interactions with the scientists “Half of the oxygen we breathe comes from the and each other. Also, we’re independent, which means we oceans. If we’re going to support the growth and human can be very nimble. I can make decisions with scientists population that’s expected, it’s going to have to continue here and we can do it the next day,” she explains. The to come from the oceans. It’s the start of everything,” independence also allows the lab staff to focus solely on Bronk says. Bigelow scientists conduct research in every their research. The lab has core facilities that numerous ocean around the world. In 2018, scientists traveled to scientists share, which makes operations more efficient. the North Pole, the Arctic, Alaska, the Gulf of Mexico, The Bigelow Laboratory for Ocean Sciences is and the coast of Norway, among other locations. The named in honor of Henry Bryant Bigelow, a pioneer lab is made up of about 80 staff members, including of modern oceanography who stressed the interdepen- 18 senior research scientists, about 20 postdocs, and dence of the biological, chemical, and physical sciences 25 research technicians. Many of the researchers will in ocean research. The lab was founded in 1974 and is spend weeks or months at a time out in the field on primarily funded by federal and state grants, licenses, expeditions. For example, senior researcher Paty Matrai and contracts with the private sector; it also has philan- went on three expeditions in 2018. One trip involved thropic support. a two-month ship excursion near the North Pole to
16 Lab Manager March 2019 LabManager.com A New Spin
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better understand how algae in the ocean affects how which is typically used in the medical profession—in clouds are formed. The process is a major control for the ocean science. The instrument can study one cell at a planet’s climate, so the findings could provide invalu- time and analyzes 20,000-100,000 cells per second. Now, able insight into our changing climate. Another senior the Bigelow facility is home to the Single Cell Genomics researcher, Beth Orcutt, is studying microbes that live Center, which uses flow cytometers to sort out individual on the ocean floor and in other extreme environments, cells. Researchers then analyze the DNA in those cells while senior researcher Nichole Price undertook a proj- for their genetic potential. “There really isn’t anything ect over the summer of 2018 that analyzed the effects else like that in ocean science in the world,” says Bronk. of kelp growth on mussels. Carbon dioxide emissions Another unique element of the Bigelow Lab is the dissolve in the ocean, altering the pH of the water and National Center for Microalgae and Microbiota, which making it more acidic, which is a problem for organisms is known for having one of the largest collections of like mussels. High acidity can make their shells weaker phytoplankton in the world. and stunt their growth. Price conducted experiments by The lab kicked off 2019 by publishing a new study in raising mussels in a kelp farm, as kelp grow rapidly and the Journal of Geophysical Research: Oceans about phyto- suck carbon out of the water, ultimately decreasing the plankton under the Greenland Sea’s ice. The Bigelow acidity level. She found that the mussels grew better, researchers revealed the annual phytoplankton cycle and created more meat, and had stronger shells. This con- found that phytoplankton produce all the energy that cept of phytoremediation could benefit marine life and fuels ocean ecosystems. Half of this energy is produced balance out the chemistry of the world’s oceans. under the sea ice in late winter and early spring and the other half is created at the edge of the ice in the Innovative tools keep research moving forward spring. The team was able to make these discoveries by Bigelow co-founder and senior research scientist developing new technology and oceanographic instru- Clarice Yentsch pioneered the use of a flow cytometer— ments called Argo floats. These floats bobbed around the
18 Lab Manager March 2019 LabManager.com labs less ordinary
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1. A scientist works in his state-of- the art laboratory that looks out over the Damariscotta River estu- ary. Credit: Christopher Barnes 2. Bigelow Laboratory for Ocean Sciences is an independent, nonprofit research institute on the coast of Maine. Credit: Bigelow Laboratory for Ocean Sciences 3. Researchers in the Arctic prepare to deploy an instrument that will gather data needed to help predict and prepare for the future of this rapidly-changing region. Credit: Bigelow Laboratory for Ocean Sciences 4. A diver studies coral disease on a remote Pacific reef as part of one of many Bigelow Laboratory projects that aim to un- derstand and safeguard the ocean. Credit: Ben Neal
Greenland Sea ice continuously for four years, provid- more on philanthropy. The financial challenges of keep- ing invaluable and previously unknown data about the ing a lab at the cutting edge are significant,” Bronk adds. region. The floats were able to access the under-ice Historically, the Bigelow Lab has been purely research- ecosystem that is typically concealed from satellites and focused. But as part of a strategic plan for upcoming research vessels. “We now have an incredible observa- years, Bronk and her team are looking to increase the lab’s tional data set and are able to see the full picture of the education programs and continue its growing relationship phytoplankton community through the seasons,” said with Colby College (Waterville, Maine). Bronk also hopes Matrai in a January press release on the findings. to establish more partnerships with industry, particularly in the aquaculture field. Aquaculture refers to the farming Future focus of fish, mollusks, aquatic plants, algae, and other marine As is the case with many research teams, the main organisms as a sustainable solution to the food and nutri- obstacle for Bronk and the Bigelow Lab is funding. At tion needs of a growing population. As Bronk explains, the time of this writing, the federal government stopped the Bigelow team wants to better understand what ques- supporting the National Center for Microalgae and Mi- tions and issues professionals in the aquaculture industry crobiota, which Bronk refers to as “a national treasure.” are experiencing, and how Bigelow can incorporate its As a result, the team needed to find alternative ways to research to help solve these problems. “We’re trying to keep the center intact and running. “There are lots of make this jump of not only understanding how a system concerns about declining federal funding right now to works, but how we can make the system better and solve study our own planet,” says Bronk. Also at the time of problems,” says Bronk. This will be a bigger part of the this writing, the U.S. government shutdown was entering lab’s approach going forward. its fourth week and the Bigelow staff was unable to ac- cess millions of dollars’ worth of grant funds to support Lauren Everett, associate editor for Lab Manager, can be the 80 members of the facility. “We’re relying more and reached at [email protected] or 973-721-4070.
March 2019 Lab Manager 19 business management
Agile, Lean, and Effective APPLYING PROJECT MANAGEMENT PRINCIPLES TO LABORATORY RESEARCH by Bernard Tulsi
n the current milieu of constricting human, finan- physicians.” Prior to the project, the facility completed cial, and technology resources, laboratory leaders are 100,000 tests daily; throughput increased twofold to Iincreasingly relying on project management tools as 200,000 tests following the upgrades. they pursue vital scientific, organizational, and business Explaining the rationale for the expansion, Chee- outcomes. In its essence, project management sets in a-Tow says, “We anticipated a growing need for qual- motion structured and formalized approaches—optimal ity medical testing in Canada, as the population both deployment of assets, skills, workflows, and technical increases and grows older.” and managerial processes and procedures—aimed at Focusing on the management of the expansion, he says, reducing uncertainty and enhancing predictability on a “As one of the largest installations of its kind in North logical timeline toward prespecified results. America, the project required the engagement of a global In a recent impressive case of laboratory expansion, implementation team,” while underscoring the impor- Richard Chee-a-Tow, director of laboratory opera- tance of cooperation among cross-functional teams. tions at Dynacare (Brampton, Ontario), credits project Chee-a-Tow says that to ensure team communica- management principles with the successful innovative tions and that daily targets were met, “We organized upgrades to “automate, modernize, and better equip the daily stand-up meetings with all members of the project lab facilities to meet the growing demand for laboratory teams that were involved. This went on for nearly a year, testing.” Dynacare provides laboratory diagnostics and leading up to ‘go live’ and ensured that the process was as other healthcare services for more than 10 million Cana- cohesive and smooth as possible.” dians countrywide. Identifying critical success factors, Chee-a-Tow “We refer to the upgrades at our Brampton laboratory says, “Collaboration is the most important element of as the ‘lab of the future,’ not only because we automated any project, especially with an expansion of this scale. a series of our processes and installed state-of-the-art Project plans are effective only if they’ve been commu- equipment, but also because we are now equipped to nicated effectively to the project team. Team members handle growing demand for test results today and tomor- need to know their responsibilities, what the tasks and row,” says Chee-a-Tow. milestones are, and how they directly contribute to the The upgrades, which included installing new test success of a project.” equipment, automating several procedures, and central- Devin Hodge, chief operations officer of the Com- izing operations, enable Dynacare “to achieve improved puting, Environment, and Life Sciences directorate at efficiencies and outcomes for test results,” he says. Argonne National Laboratory (Lemont, IL), was recently “As a result, we can maximize our output and process deputy director of the Joint Center for Energy Storage thousands of patient samples on a daily basis, reducing Research (JCESR), which is developing next-generation the turnaround time required to report results back to battery technology. The JCESR was organized across
20 Lab Manager March 2019 LabManager.com
business management
several national labs, universities, and research entities. “That’s typically how larger multiyear projects are done— Hodge says that from the outset, the JCESR’s sponsor, so that different time horizons can be planned to minimize the Department of Defense, required the use of project the amount of change management required,” Hodge says. management principles for the five-year initiative. He notes that in the environmental and biological sciences di- As a consequence, when the JCESR was started in visions, projects are more traditionally funded and milestones 2012, the traditional waterfall project management are identified early on—usually in the proposal phase—and approach—with activities cascading downward—was teams increasingly use intermediate milestones. employed. “This was a traditional approach where you “We still have a long way to go to crack the nut of had fixed scope, cost, and schedule for the duration of prudently using project management principles for re- the project,” says Hodge. search projects because of the challenges associated with This, however, appeared futile from the outset, he says. projects where you rely on making discoveries along the “How do you project for a five-year [initiative] that in- way. You’ll be change managing yourself to death if you cluded considerable discovery science?” Hodge says that don’t have a firm scope to start with,” Hodge says. while the JCESR included substantial applied science— As for any lab managers engaged in project management, making battery materials and prototypes—it also re- Hodge says, “Find a balance—we found it in [the] JCESR. quired discovery science for five We knew the traditional project times denser battery materials management process wouldn’t at one-fifth the cost, which were “For a five-year project work, but we needed more the original parameters. He says formality around the near-term this was analogous to erecting a you plan one year at a milestones than the longer-term building while having to create ones.” According to Hodge, new construction materials for it time and learn as you go, it’s more difficult to do project along the way. management with basic research, After about a year into the while planning the future, while applied research requires project, Hodge says, the JCESR more formal project management team incorporated agile project longer-term direction.” principles. “If you are not careful, management principles, creating you can make the whole project a hybridized project manage- about doing project management.” ment approach. “We still had a traditional project sched- He adds that proper use of project management prin- ule with overarching milestones that went all five years, ciples can protect managers by promoting transparency and but in the near term we hybridized it by using the sprint reducing surprises to funders and other stakeholders. “Have concept that came with agile.” Sprint is a central feature some formality around reporting, and then use routine re- of agile that entails regular inspection over fixed periods porting to tie your milestones to your progress. This goes a to ensure that goals are met. long way in communicating to the sponsor of the research.” Scientific challenges around different phenomena that Like Chee-a-Tow, Hodge stresses the need for regular required investigation, along with their timing, were meetings and effective communications. He says that listed in a log, Hodge says. Sprint teams were created managers should have robust, formal status meetings and assigned to these investigations. They stayed togeth- with the team and review progress with accountable er from between one and six months, and while they did leads on predetermined key performance indicators. other research, during the sprint period their primary Jason Wright, manager of IT clinical and research focus was addressing or solving the assigned scientific architecture at The Jackson Laboratory (Bar Harbor, challenges, he says. Maine), which engages in nonprofit research and oper- Turning to his current responsibilities in the life sci- ates academic and production facilities, says, “We use ences area, Hodge says that while project management traditional project management techniques for our principles are not as prominent as in the JCESR, “We use campus development (buildings and infrastructure), our rolling wave scheduling—where for a five-year project researchers use agile techniques, and we use Lean tech- you plan one year at a time and learn as you go, while niques in our manufacturing environment—so this is a planning the future, longer-term direction.” very heterogenous project management environment.”
22 Lab Manager March 2019 LabManager.com business management
Wright says that agile techniques are To be sure, project management does have downsides. Caswell says used to create better customer experi- that project management systems can be overly complicated. “I have ences and better collaborations to move seen Gantt charts with 10,000 [to] 20,000 lines in them for specified closer to the pace of scientific discovery. release dates. It is easy to become a slave to that chart—and it is al- “When we first started using agile [with] most the butterfly flapping its wings problem—where one thing slips our lab informatics team a few years by and you are off by six months.” back for our part of a large, multicenter Drawing from his JCESR experience, Hodge says that by using research project, I presented the overall project management to focus on the final battery application, “we framework we started with to the project’s abandoned projects that won’t meet our TE performance objectives, principal investigators: two-week plan- even though there was much to learn about materials and properties.” ning, incremental commitment, and demo He says that in the JCESR’s second five years, researchers are revisit- cycles; daily stand-ups; and a Kanban ing some ideas abandoned earlier. board for transparent progress tracking.” Caswell says in the 10 to 15 years he has worked with project manage- He says that the investigators expressed ment, processes have shifted from the classic top-down structure, with interest in using the Kanban tracking pro- Gantt charts assigning resources, to the use of agile methodology for cess to coordinate non-IT efforts for the design thinking, agile production, and Lean startup. “Instead of thinking project. “They started using our backlog of of the project management team as controlling the project, it is more the items to help plan their user acceptance, team being involved in a project as a significant stakeholder helping drive training, and feedback in the two weeks the project,” he says. after a piece was delivered, and now QC [quality control] issues or feedback are Bernard Tulsi is a freelance writer based in Newark, Delaware. He may be timelier to the whole team.” contacted by email at [email protected] or by phone at 302-266-6420. Elaborating on project management ben- efits, Wright says, “We stopped building things that weren’t getting used right away, and the PIs reprioritized based on their experience and how much effort some things would take com- pared [with] how much value they delivered.” Caswell credits project management Touch Screen principles with the ability to correct course. “I think that having both the tech- niques and the project management staff Viscosity in place has assisted with process agility. On Our Most Popular Lines Project management has certainly led to ™ clarity and transparency of changes— DV3TRheometers making sure that everyone who needed to ™ know about the changes was involved in DV2TViscometers the decision and its outcome.” Hodge concurs, saying that the JCESR For results in a whole new light! leadership team supported abandoning proj- ects that appeared unable to meet techno- Viscosity data capture and analysis on screen economic (TE) modeling objectives. He says that nimble project management enabled Controlled user access and secure data researchers to recognize such projects early integrity complies with 21 CFR Part 11 versus traditional research, where PIs may Perfect for QC and R&D persist with research capable of yielding great results for publication but won’t meet the intended TE objectives.
TEL 800-628-8139 or 508-946-6200 www.brookfieldengineering.com asset management
Choosing a Calibration Service Provider THE RIGHT SERVICE CAN PREVENT DELAYS AND REDUCE EXPENSES by Michelle Dotzert, PhD
egularly calibrating scientific instruments sets the vendors may offer a more cost-effective alternative and can stage for high-quality experiments by ensuring ac- provide service for a wide variety of manufacturers. R curate and precise measurements. Proper calibration Working with an accredited service provider can is essential for commonly used equipment such as freezers, provide greater confidence in results. “ISO/IEC 17025 pipettes, and balances as well as more sophisticated instru- General requirements for the competence of testing ments such as spectrophotometers. It is important to know and calibration laboratories” is considered the standard how frequently to calibrate your instruments, and whether accreditation for calibration service providers. It specifies it can be completed by lab personnel or it requires a general requirements that must be met during calibration calibration service provider. Understanding your specific and testing procedures to ensure consistent, valid results. needs and keeping a few factors in mind when comparing The downtime associated with calibration is also an service providers can ensure the most appropriate, cost- important consideration for busy labs. Some services are effective solution for your lab. able to send technicians to the lab for on-site calibration There are several ways to determine when to calibrate and service, and others perform testing in off-site labs. your instruments. Perhaps the most obvious sign cali- Asking for an estimated time frame to complete test- bration is necessary is that measured values are suspect. ing and calibration and scheduling service outside busy Another approach is to calibrate prior to beginning an times in the lab can reduce the risk of project delays. experiment in order to have confidence in measurements Further, for off-site service, consider a provider that of- for the duration of the study. It may also be valuable to fers equipment pickup and delivery options. calibrate following the conclusion of the experiment When comparing costs, be sure to note what is includ- to confirm the accuracy and precision of the values ed in the service fee. Is shipping or pickup and delivery obtained. One may also choose to refer to the manufac- included? Is there an additional fee for a certificate turer’s guidelines to determine an appropriate schedule. of calibration? In cases when the instrument requires Some instruments can easily be calibrated by lab adjustments, are they included, or is there an additional personnel, while others require additional equipment and fee? Each lab will have specific, unique needs for instru- expertise. In these instances, support and service from the ment calibration. When choosing a service provider, con- manufacturer or a third-party service provider are neces- sider the scope of service, accreditation, time, and cost. sary to ensure proper calibration. There are several factors Investing time in conducting some preliminary research to consider when hiring a calibration service provider. can ensure properly functioning equipment and prevent Individual equipment manufacturers may offer service unnecessary delays and expenses during experiments. agreements for their instruments. This guarantees that a highly trained technician will provide service; however, it Michelle Dotzert, scientific technical editor for Lab Manager, may come at a higher cost than other options. Multiservice can be reached at [email protected] or 226-376-2538.
24 Lab Manager March 2019 LabManager.com Get Lab Manager on the go. Download a pdf at labmanager.com leadership & staffing
Mind Your Manners! HOW PROPER LABORATORY ETIQUETTE CAN MAKE LAB LIFE BETTER by Donna Kridelbaugh
efining proper lab etiquette can be difficult be- Scott Barolo, an associate professor at the University cause it can be open to interpretation. However, of Michigan Medical School, recently shared on Twit- D there are some common annoyances that every- ter his advice for incoming graduate students. On the one can agree on, such as the lab mate who always leaves topic of lab etiquette, he says to “be a good lab citizen” a mess or uses up all of a reagent without re-ordering. and “take lab safety seriously.” These are the qualities These behaviors can result in loss of productivity for that labs are looking for in a researcher because, as he other lab members and pent-up frustrations that create a puts it, “nobody wants to share a bay with a slob, reagent hostile lab environment. So, how can lab managers pro- hoarder, chemical-waste menace, or centrifuge exploder.” mote good lab behavior among team members? We took to social media to see what lab professionals had to say. Being respectful toward lab members Mostly, good lab etiquette can be distilled down to one Creating a positive lab environment basic principle: be respectful of your fellow lab mates. In Casey Greene, a computational biologist at the general, Burgess says, “Part of this is understanding how your University of Pennsylvania, actions can have an impact on says lab etiquette fosters a others and how best to foster positive lab environment an enjoyable workspace.” for his team. He explains, “Nobody wants to share a bay For example, Frieda Wiley, “In research, we’re trying with a slob, reagent hoarder, a former chemistry lab pro- to understand things about fessional, suggests avoiding the world that are currently chemical-waste menace, or giving unsolicited advice unknown. This means that when it’s not needed, espe- we should expect to have to centrifuge exploder.” cially in regard to nuances overcome challenges. A safe, on how a fellow scientist supportive environment pro- should analyze a solution or vides the space for folks to take the risks that they need interpret data. Sometimes a scientist may think that his to take in their scientific endeavors.” or her method should be best practice when, in reality, Further, Steven Burgess, postdoctoral fellow at the Uni- there’s more than one correct way to perform the same versity of Illinois at Urbana-Champaign, points out that task. Such nonconstructive criticism can create lingering science can be quite stressful and may put a lot of mental resentment not conducive to a positive lab environment. strain on scientists. Anything that others can do to improve Lab manners also extend beyond the walls of the labora- lab conditions by creating a “positive, supportive, and fun tory to other professional interactions. For Scott Hamilton- environment” will go a long way to make lab life easier. Brehm, assistant professor of microbiology at Southern
26 Lab Manager March 2019 LabManager.com refractometer
TIPS FOR REFRACTOMETER SAMPLE LOADING
Refractometry serves a range of industries, including water treatment, chemistry, biology, foods, beverages, brewing and viticulture, paints, lubricants, personal care products, and pharmaceuticals.
3 The refractometer 1 measures how much light is refracted when A refractometer consists of it passes through the a glass measuring prism sample, enabling where the sample is placed determination of the which is covered by an sample’s refractive index. illuminator flap or cover. 2 When light passes For the greatest through a sample, it is accuracy, the interrupted, slows down, refractometer and is bent or refracted. must be loaded with care.
FOLLOW THESE 3 TIPS: