1 Stress Management Policy Analysis
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Jamal Nazrul Islam, Haradhan Kumar Mohajan, Rajib Datta, Int. J. Eco. Res., 2012, v3i6, 01-17 ISSN: 2229-6158 STRESS MANAGEMENT POLICY ANALYSIS: A PREVENTATIVE APPROACH Jamal Nazrul Islam Emeritus Professor, Research Centre for Mathematical and Physical Sciences, University of Chittagong, Bangladesh Haradhan Kumar Mohajan Premier University, Chittagong, Bangladesh, E-mail: [email protected] Rajib Datta Department of Finance, Faculty of Business Studies, Premier University, Chittagong, Bangladesh. Cell: +8801819895389, E-mail: [email protected] Abstract At the present world human resource is considered as one of the most important resource. In the era of dynamic business most of the organizations invest a huge amount of money and spend a great deal of time and efforts as though they can properly utilize and manage this vital resource. Stress is one of the burning questions that hinder the officers’ and workers’ performance and productivity. In this paper all experiences of jobs are discussed which affects human minds and bodies. It has been essentially built the inputs which are obtained by conducting a comprehensive study covering the aspects of stress in today’s business. An attempt has been taken to address three major key areas related with the types and sources of work related stress, impact of stress on individuals and the way of managing stress. Keywords: Stress, Employee Stress, Stress management, Occupational stress, Reduction of stress, Prevention of stress. INTRODUCTION Every era in history has been characterized first to describe the “fight or flight response” by some incapacitating diseases. Plague, as a series of involuntary physiological and Polio and Pneumonia were eliminated when biochemical changes that prepare one to deal the environmental conditions were improved with threats of danger (Cannon 1918). or when the germs or viruses were destroyed Professor Hans Selye in 1956, first time or protected through drugs or vaccines. In introduced before the public the concept of the modern society we have some stress in a medical sense to indicate the characteristic diseases, but normally overloading of works on human body. He consider not being so easy to eliminate. It found that any problem, real or imagined, leads to psychosomatic disease or heart could cause the cerebral cortex (the thinking disease and it is a major contributor to part of the brain) to send an alarm to the disturbances in one’s emotional, family and hypothalamus (the main switch for the stress social life. It inhibits creativity and personal response, located in the midbrain) (Selye effectiveness and it is present as general 1976). The hypothalamus then stimulates the dissatisfaction that is so obvious in our daily sympathetic nervous system to make a series lives. The name of this condition is stress. of changes in our body and our heart rate, Stress is a feeling of emotional or physical breathing rate, muscle tension, metabolism, tension. It is a form of tension in the body or and blood pressure all increase (Stress and mind for which there is no release or outlet. Stress Management 2010). Job stress is the The Canadian Centre for Occupational major cause for job dissatisfaction, which Health and Safety (CCOHS) declares that creates disturbances in the quality of life, so, stress can worsen when there are high it results unhappiness (Kumar 2011). The demands placed on a worker in a particular theory of preventive stress management in job, but the worker has little control over organizations was originally formulated in those demands. 1977. The modern meaning of stress was laid by Stress is very much dynamic condition in Dr. Walter B. Cannon, a physiologist at which people confronted with opportunities, Harvard almost 100 years ago. He was the constraints or demand related to what one 1 IJER | NOVEMBER - DECEMBER 2012 Available [email protected] Jamal Nazrul Islam, Haradhan Kumar Mohajan, Rajib Datta, Int. J. Eco. Res., 2012, v3i6, 01-17 ISSN: 2229-6158 desires and for which outcome is perceived £26 billion in lost working time, where to be both uncertain and important. Stress is treatment cost is not included. associated with constraints and demand. Rahim (2010) studied on the employees of Two conditions are necessary for potential the banking sector of Pakistan and expresses stress to become actual stress. There must be that the banking sector is becoming uncertainty over the outcome and the increasingly competitive around the country, outcome must be important. Stress produces which increasing psychological problems, not only the bad things all time but also such as stress, strain, anxiety, depression, produce some positive outcome in some sleep disorders, etc. He expresses that the special events. Sometime when people biggest killer is not AIDS or cancer but remain under pressure they feel to get psychological problems. something and they work more and harder which increase the total productivity. This OBJECTIVES paper will provide the critical view about the The main objective of the study is to stress and consequences of it which will be evaluate the stress and the way of managing more helpful to manage it and development it in personal and organizational life. Other of way to handle more stressful situation. objectives of this paper are follows: The overall cost of stress at work has been define stress clearly, estimated to be in the range of 20 billion identify the causes of stress in Euros in the European Union and more than personal and social life, 150 billion dollars in the USA, mainly for measuring the extent of stress, health care and treatment costs, absenteeism identify the prevalence and and turnover (Daniels 2004). development of indicators for stress, Everyone suffers from stress on some level measuring the impact of stress on and no one is free from it. Sometimes stress job, levels are comparatively higher and the importance in managing stress, sometimes they are lower. Hence stress is a and normal part of everyday life and we cannot ways of managing stress. really avoid it. But it is necessary to be able to manage stress, otherwise chronic stress, if METHODOLOGY left untreated, can lead to a variety of stress This study has been conducted based on related illnesses such as hypertension, heart both primary and secondary data available disease, anxiety, depression, memory on the relevant field. The primary data are impairment, panic attacks, digestive collected through personal interviews from disorders, autoimmune diseases and chronic some professionals. Research works, fatigue syndrome (Cooper 1996, Porth 1998, publications and texts on this relevant field Gruner 2006, and Provino 2010). are used for this study. This study is covered If anybody is resulted by stress, he/she feels by 90 respondents broadly from different non-sleeping, remains nervous in much of fields and categories. Among the the time, gets sick a lot, apathy of participate respondents, 70 were married, 20 were in anything, change in the quality of work, unmarried; 70 were male, and 20 were and remains irritable and moody. Stress and female. Again among the 90 respondents, 20 stress related problems such as anxiety and were working in financial organization, 5 in depression are now the foremost reasons for service organization, 40 in manufacturing, absenteeism from workplace in the United and 15 were physician and 10 were Kingdom (UK) costing the economy at least businessman (table-1). To measure the 2 IJER | NOVEMBER - DECEMBER 2012 Available [email protected] Jamal Nazrul Islam, Haradhan Kumar Mohajan, Rajib Datta, Int. J. Eco. Res., 2012, v3i6, 01-17 ISSN: 2229-6158 opinion of respondents especially for physicians we used 5 point Likert scale (1-5) which indicate more popular to least. Table 1: Sample distribution. Nature of respondents Married Unmarried Total Businessman 10 0 10 Employee of service organization 0 5 5 Manufacturing employees 35 5 40 Physician 10 5 15 Employee of financial organization 15 5 20 Male 55 15 70 Female 15 5 20 We emphasized that the cause-effect of daily life and the effects of stress are not relationships is the relation between stress always negative. and cardiovascular illness. Stress also effects In small quantities, stress is good; it can the organization that is linked to motivate us and help us to become more absenteeism and productivity. productive, but too much stress or a strong response to stress can be harmful. Stress can DEFINITION OF STRESS arise from any situation or thought that Stress can be defined in general term as makes one feel frustrated, angry, or anxious. people feel pressures in their own life. The Everyone sees situations differently and has stress due to work load can be defined as different coping skills, so, no two persons reluctance to come to work and a feeling of will respond exactly the same way to a constant pressure associated with general particular situation. Situations that are physiological, psychological and behavioral considered stress provoking are known as stress symptoms. Hence stress is the harmful stressors. Many professionals suggest that physical and emotional responses that there is a difference between what we occurs when the requirements of the job do perceive as positive stress, and distress as not match the capabilities, resources, or negative stress. But we often use the term needs the worker and he expressed that job stress to describe negative situations. This stress can lead to poor health and even leads many people to believe that every injury. Stress is increasing due to stress is bad for us, which is not true actually globalization and economic crisis, which (Stress and Stress Management 2010). affects all professions, and as well as Positive stress has the following families and societies, almost all countries characteristics (Stress and Stress of the world (Bharatai and Newman 1978). Management 2010): Stress is our body’s physical and emotional motivates, focuses energy, reaction that frightens, irritate, confuse, is short-term, endanger, or excite us and place demands on is perceived as within our coping the body.