Corporate Responsibility Report 2016

Corporate Responsibility Report 2016 enter » Corporate Responsibility Report 2016 2 Corporate responsibility at Edinburgh Airport Edinburgh Airport is Scotland’s busiest airport helping over 11 million passengers on their journeys in 2015, an increase of 9.4% against our 2014 passenger numbers. Our aim is to be the best business in Scotland not We have revised this year’s Corporate Responsibility just the best airport – we are focused on contributing Report to reflect on our five key areas on focus: to the growth of Scotland and the city of Edinburgh. Our strategy is ambitious but through successful 1. Education – we will educate our community about our growth, creating more jobs, creating stronger business business and operations and use our various industry partnerships and operating responsibly within our expertise to help the younger generation. local and wider environment we will continue to play a significant role in Scotland. 2. Communication – we will regularly communicate with our community and stakeholders about our business A recent economic study found that we contributed and operations, and listen to the community voice. £917.6 million Gross Value Added (GVA) to the Scottish economy, of which £469.9 million was retained within 3. Involvement – we will play our part in Edinburgh the City of Edinburgh and we support almost 23,370 jobs and Scotland where we can. across Scotland.1 With projected growth figures it was reported that by 2020 the contribution that Edinburgh 4. Charity – we will actively promote and support charity Airport makes to the Scottish economy could amount and community work. to between £1 billion and £1.5 billion GVA and between 26,000 and 43,000 jobs. 5. Responsibility – we will be a responsible business and reduce our impact on the environment. In 2015 our footprint increased by over 8,200m2 as we continued to invest in our development, focusing on the This Corporate Responsibility Report covers the period pinch points of our passenger journey – check in, security, 1 January – 31 December 2015 and details the targets immigration and surface access. We also announced a we set ourselves and our performance against these number of new services for 2015 including Abu Dhabi targets. This report has been independently verified with Etihad Airways, New York with American Airlines, by Bureau Veritas. Madeira with easyJet and Copenhagen with SAS. Our successful partnership with Qatar Airways saw them We hope that you will find this report useful. If you want increase their Doha service to daily from May 2015. to find out more about the work we’re doing email us at [email protected] Despite our growth, we must ensure that we balance social and economic benefits against sustainable Regards operations and reducing our impact on the environment and on our community. We demonstrate this commitment by having our environmental management system externally accredited to the ISO 14001 standard. Gordon Dewar Chief Executive 1 BiGGAR Economic Study, 2016 contents « Home » Corporate Responsibility Report 2016 3 Contents 04 Our performance summary 05 Education 06 Communication 09 Involvement 10 Charity 11 Responsibility 13 Waste 14 Water 15 Energy 16 Noise 17 Surface access « Home » Corporate Responsibility Report 2016 4 Our 2015 performance summary 2015 target 2015 performance Commentary Education Provide work experience placements Target achieved 29 pupils completed work experience at the airport for 24 school pupils Engage in one educational visit per Target achieved We engaged closely with our closest school, quarter in the local community Hillwood Primary School and hosted four educational group tours Communication Issue quarterly community newsletters Target achieved We issued quarterly newsletters to 23,000 homes to our closest neighbours and businesses close to the airport Involvement Use sponsorship opportunities to Target achieved We sponsored: RHS, Jazz & Blues Festival, support brands that align with Scottish Swimming, Team Muirhead, Edinburgh Edinburgh Airport’s strategy and vision Local Hero Awards, The Edinburgh Mela Ensure all operations comply with relevant regulations and policies Charity Operate an independent Community Target achieved We allocated £120,000 to community projects Board, awarding £120,000 in funding to local projects and charity groups meeting selected criteria Support a charity through our Charity Target achieved We raised £25,000 for Erskine through staff events of the Year partnership and initiatives Responsibility Noise Implement actions from the five year Noise Target achieved All actions from our Noise Action Plan have been Action Plan implemented Waste and recycling Divert 100% of waste from landfill Target achieved We produced 1,938.31 tonnes of waste and diverted 100% of our waste from landfill Gas 5% reduction on 2014 gas consumption Target not achieved Gas consumption was 11,145,466 kWh compared despite increase in passenger numbers to 10,498,374 kWh in 2014 Electricity 5% reduction on 2014 electrical consumption Target achieved Electrical consumption was 22,990,989 kWh despite increase in passenger numbers compared to 23,328,331 kWh in 2014 Water Maintain 2014 consumption levels despite Target not achieved During 2015 our total water consumption was increase in passenger numbers 182,215m3 Surface access Achieve 35% public transport mode On target 31.1% of passengers used public transport to share by 2017 access the airport contents « Home » Corporate Responsibility Report 2016 5 Education Following on from a successful this with other local schools. As part We will educate partnership in previous years, we of this partnership: our community worked with the Saltire Foundation again and hosted 21 students from • our Communications team about our business universities across Scotland in visited the school for Book Week internships for 12 weeks over the to discuss writing and editing and operations and summer. The students worked with magazines. teams from across the campus: HR, • our Financial Controller visited use our various Digital, Aviation, Operations, Projects, the school during Finance Week Finance, Communications, Legal, to discuss her role and the role of industry experts Retail and Commercial. the Finance team at the airport. • our Communications team to help the younger During 2015 we trialled group tours supported the school with generation. at the airport, offering educational interviews for the pupil council. tours for air cadet and local business • the fire station visited the school groups. These tours were tailored to discuss fire safety. to meet the specific interests of the • we asked the school to name our groups whether that be growth plans new fire training rig which was or airside operations and aimed to opened by the Transport Minister educate our community about our and organised a trip to the fire business and operations. training centre for the winner’s class. The winner’s name was In March 2015 we worked with Red Hot Ruby. Queen Margaret University to develop a proposition that would give travel and tourism students at the university the opportunity Across the campus around 7,000 to welcome passengers on arrival people are employed at Edinburgh to the airport and to the city. Since Airport. As well as creating a launching the pilot program on strong workforce we are keen to 1 June the STARS team – who are share knowledge with the younger positioned in the arrivals areas generation in order to improve skills with tartan waistcoats, iPads and and support with their education. friendly smiles – have spoken to over 23,000 passengers doing just During 2015 we hosted 29 work two five hour shifts per week. The experience students from across team are approached with a range Scotland. Demand for placements of queries, from the most popular is very high and we work closely (onward transport and wayfinding) with Gateway Scotland and our to flight delays, missing baggage and local councils to coordinate our the city itself. They have received programme. We work with partners excellent feedback from both staff across the airport, including NATS, and passengers. Police Scotland, airlines and Empark to ensure that the placements offered We focused on building a partnership are varied and where possible will try with our local primary school, to give students experience in areas Hillwood Primary School and are that are of key interest to them. keen to replicate the successes of VIEW OUR CASE STUDY contents « Home » Corporate Responsibility Report 2016 6 Communication It is important for us to understand our stakeholders’ We will regularly expectations of us as an airport to guide our priorities communicate with our for corporate responsibility. Our analysis of our stakeholders and their interests has been carried out stakeholders about our internally; we regularly speak to our stakeholders to understand their views. business and operations Two way communications with our local communities and listen to the is important to us. We continue to publish a quarterly newsletter detailing our latest news, route community voice. announcements and environmental initiatives to 23,000 homes and businesses beneath the flight paths. We also operate a free dedicated noise line, manage a community email address ([email protected]) and continue to welcome feedback via social media. Table 1 details our stakeholders interests and the ways in which we communicate with them. Table 1 – Stakeholder groups and how we communicate with

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