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Product Terms & Conditions for Roadside Assistance. Terms & Conditions of Your ‘CPP Asset Care’ Membership Roadside Assistance – Means the services, which will be pro- (Purchased through BFL) vided to You by India Assistance in relation to the breakdown of Your Registered Vehicle. Please read this document carefully. It sets out the information Start Date – The start date for Your Membership when You and terms and conditions of Your contract with Us for the ‘CPP have purchased the Appliance and are registered with Us. Asset Care’ Membership services. Service – Shall have the meaning given to it in paragraph A Please read this document carefully and keep it in a safe place below read in conjunction with Annexure 1 at the end of this Definitions Agreement (which specifies the benefits as applicable to You Where the following words are used in these terms and condi- and will be provided to You for the Membership purchased by tions, they will have the meanings shown below: You). Abroad – In a country other than India. Service Fee – A part of the total Fee, other than Incorporation Agreement – These terms and conditions of the Asset Care ser- Fee, that You pay for availing the Services. vices and any subsequent changes thereto. We, Us, Our – CPP. Appliance – New appliance purchased by You and financed Welcome Pack -Means the pack You get or We send to You from BFL (Refer table at the last page of this Agreement for when You have purchased the Service containing these terms Asset Care Membership as applicable to You) and conditions and other information relevant to the Service. BFL – Bajaj Finserv Limited, whose registered office is at 4th Year – A period of twelve (12) consecutive months. Floor, Bajaj Finserv Corporate Office, Off Pune Ahmednagar You, Your – The Member. Road, Viman Nagar, Pune – 411014, Maharashtra (and from ZDCL - Zee Digital Convergence Limited whom You may have financed Your Appliance and / or Asset Care Membership Fee) The CPP Asset Care Service is provided by CPP Assistance Services Private Limited, whose corporate office address is Card – Your credit, debit, prepaid, cash and other similar cards. 114-117, Radisson Suites, B-Block, Sushant Lok-I, Gurgaon – Card Loss – Loss by You or theft from You of a Card. 122002, Haryana, India in conjunction with its third party sup- CPP - CPP Assistance Services Private Limited, whose corporate pliers/service providers. office address is at 114-117, Bestech Chambers, B-Block, Su- shant Lok-I, Gurgaon – 122002, Haryana India and registered Should You have any queries about these terms and con- office is at 1315, Ansal Tower, 38, Nehru Place, New Delhi – ditions or Your Membership, You can contact Us by email 110019. at [email protected] or by telephoning Us on 1860-258-3030(between 11 am – 9pm, Monday – Sunday). EROS Now – Eros International Ltd. and (or) Eros International You can also write to Us at the following address: Plc. CPP Assistance Services (Pvt) Ltd F-Secure – F-Secure Corporation and (or) F-Secure Private Lim- P O Box No 826, ited. Kalkaji Post Office, F-Secure Internet Security - A comprehensive internet security New Delhi – 110019 solution relating to Your computer (desktop or laptop), which is owned and provided by F-Secure. A. Services of Asset Care Membership (Please refer Annex- F-Secure SAFE - A comprehensive security solution relating to ure 1 of this Agreement for the benefits as applicable to Your mobile phone or tablet (including iPAD), which is owned You for the Membership purchased by You): and provided by F-Secure. A1: Multi-lingual Feature-Related Assistance Helpline Fee – Means the amount inclusive of applicable taxes (printed As part of Asset Care membership, You get exclusive access in Your Welcome Pack and as shown in the table at the last to a multi-lingual assistance helpline service that helps You page of this Agreement as applicable to You) that You pay to- understand the features of Your home appliances in detail. wards: (a) the Incorporation Fee, as the case may be; and (b) Our expert advisor will understand Your query and explain the Service Fee, when You purchase Your Membership. CPP re- all aspects of the relevant features and working of Your serves the right to revise its Fee at any point of time. appliances in a language that You are familiar with. The Home – The place where You permanently reside; which You assistance helpline can help resolve feature related que- have given Us as Your address while registering for the Mem- ries across many brands. You may call at our helpline num- bership ber for all Asset Care customers, from Monday to Sunday, Incorporation Fee – A part of the total Fee, i.e., an amount of 11am – 9pm Rs. 500, inclusive of all applicable taxes, that You pay for incor- A2: F-Secure SAFE (Applicable for Mobile Phone or Tablet poration of your Membership with CPP. only) India Assistance – India Roadside Assistance Private Limited You will be offered a comprehensive internet security Jeeves – Jeeves Consumer Services Private Limited solution for Your Equipment (mobile phone or tablet in- Member – The person who has purchased and who has cluding iPAD), powered and owned by F-Secure, who is a called CPP to register for the Membership. third party supplier/service provider and will provide the Membership - Your right to use the Service for which You pay benefits as mentioned below. F-Secure SAFE key will be the Fee, subject to these Terms & Conditions or as agreed with provided to You through physical pack sent to Your Home You from time to time. or through text message (SMS) to the mobile number pro- Motiveprime – Motiveprime Consumer Electronics Private vided by you to BFL. Limited What is provided? Period of Agreement – Period of one (1), two (2) or three (3) F-Secure SAFE protects Your Equipment and digital content years, as the case may be, from the Start Date for which You there in with the features which include: have paid the Fee. Safeguard Data: F-Secure SAFE provides the following features Registered Vehicle – The vehicle You have registered with Us which ensure the safety of Your data in the Equipment: i. Remote lock - Allows the stolen Equipment to be remotely Computer with real-time protection against malware, hackers, locked through a secure website so that strangers cannot identity theft harmful and unsavo web sites. Your online bank- access personal information. ing transactions are more secured with F-Secure Banking Pro- ii. Remote wipe - Allows erasing of information on the Equip- tection. The features include: ment, so that information cannot be used for fraudulent • Protection against viruses, spyware and other malware purposes. • Always up-to-date without slowing down your device iii. Contacts back-up and restore – Allows saving of contacts • Stops intrusions or identity theft on your device from Equipment so they can be easily restored as and • Easy to install and simple to use when required. • Customer support available through online chat and by Safeguard Phone: F-Secure provides the following features phone which protect Your Equipment: • Worry-free surfing and shopping with Browsing Protection i. Call and text blocker - Allows blocking of calls and text • Safe online life for your children with Parental Control messages from specific phone numbers. • Cloud-based, real-time protection against all online ii. SIM Card lock – Instantly locks the phone in case the SIM threats Card is removed, thus preventing usage of Your Equip- • Secure, session-based online banking with Banking Pro- ment using another SIM Card. tection Tracking and Recovery: F-Secure provides the following fea- • Privacy protection on Facebook with Safe Profile tures which help in tracking and recovery of Your lost / stolen • Comprehensive exploit protection with DeepGuard 5 Equipment: For deriving benefit from F-Secure Internet Security, You must i. Remote locate - Shows where the device is on a map. adhere to the following specific terms and conditions: ii. Scream alarm - Allows activation of a scream alarm to lo- i. You are governed by and must comply with the specific cate the Equipment License Agreement and terms and conditions of F-Secure iii. Lost notice - Lets You display a customizable message to as applicable to You. They are available for review at ww- anyone who finds the Equipment, thus making arrange- w.f-secure.com. ments for recovery. ii. The supported platform are Windows 8.1 and 8 (ARM iv. Sneak Peek - Allows built-in webcam to take a photo of based tablets are not supported), Windows 7 (all edi- anyone using the Equipment t. tions), Windows Vista (Service Pack 2 or newer) and Win- Threat Protection: F-Secure provides the following features dows XP (32-bit, Service Pack 3 or newer) which protect Your Equipment from threats: iii. Your computer (Desktop / Laptop) must have Intel Pen- i. Virus and Malware protection – detects and removes vi- tium 4 or higher processor. ruses and other internet based threats without affecting iv. You must ensure that Your computer is equipped with at Equipment performance. least 1GB RAM. ii. Download protection – automatically scans downloaded v. You must download the F-Secure Internet Security appli- applications and application updates for threats and re- cation on Your computer and provide the information re- moves them. quired to install and run the F-Secure application on Your iii. Automatic SD Card scan – allows automatic scanning of SD computer. cards for threats when they are plugged into the Equip- vi. F-Secure Internet Security is provided by F-Secure and ment. F-Secure may at its discretion, add, modify or remove the For deriving benefit from the F-Secure SAFE, You must adhere product features during the Agreement Period for which to the following specific terms and conditions: We cannot be held liable in any manner.

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