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[email protected] PHOTOGRAPHY BY SHELL STAFF Some of the photos in this report were taken by Shell staff who were invited to show what sustainable development meant to them in action around the world. PAPER SPECIFICATION The paper used is made from 25% de-inked post-consumer waste, 25% pre-consumer waste and 50% virgin fibre under ISO 14001. All pulps are Elemental Chlorine Free. The use of the FSC logo identifies products which contain wood from well-managed forests certified in accordance with the rules of the Forest Stewardship Council. Designed by Flag Printed by Taylor Bloxham under ISO 14001 Annual Report and Form 20-F for the Annual Review and Summary Financial Financial and Operational Information year ended December 31, 2008 Statements 2008 2004–2008 ROYAL DUTCH SHELL PLC SUSTAINABILITY REPORT 2008 A comprehensive operational and A summarised operational and financial Five years’ detailed financial and financial overview of Shell. overview of Shell. operational information, including maps. CAUTIONARY NOTE Jaaroverzicht en verkorte jaarrekening The companies in which Royal Dutch Shell plc directly and indirectly owns investments are 2008 separate entities. In this publication “Shell”, “Shell group” and “Royal Dutch Shell” are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in Dutch language version. RESPONSIBLE ENERGY general. Likewise, the words “we”, “us” and “our” are also used to refer to subsidiaries in general or to those who work for them.