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Quick Guide to Connectivity and the Beltone Hearmax™ App

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Quick Guide to Connectivity and the Beltone Hearmax™ App Quick guide to connectivity and the Beltone HearMax™ app Beltone.com Content Compatibility: Hearing aids and mobile Tinnitus Manager ........................................... 30 devices ......................................................... 4 Favorites ....................................................... 32 Get started with your iPhone, iPad Connectivity or iPod touch ............................................... 6 Connection and battery status ........................ 34 My Beltone Pair with your Beltone Trust hearing aids ........... 6 Beltone Remote Care ..................................... 36 Stream sound ............................................... 10 Guiding tips ...................................................44 Audio routing ................................................. 12 Learn about the app ...................................... 45 Built-in iOS control of your hearing aids Find my hearing aid ....................................... 46 (triple click) ..................................................... 14 More The Beltone HearMax app ........................ 17 Additional app options ................................... 47 Download and connect to your Apple or Beltone HearMax app for Apple Watch ............ 48 Android device .............................................. 17 Stream sound with your Beltone HearMax app overview ...................... 20 Android phone ............................................ 52 Home screen Program change and volume control ............... 22 Try more apps from Beltone ...................... 54 Quick buttons ................................................ 25 Sound Enhancer ........................................... 26 2 3 Compatible Beltone Compatible mobile devices hearing aids Apple: Beltone hearing aids support Made for iPhone (MFi) functionality with the following Apple devices: iPhone 7 Plus iPad Pro (12.9-inch) iPod touch Here is a list of hearing aids from Beltone that work with iPhone 7 iPad Pro (9.7-inch) (6th generation) the Beltone HearMax™ app. If you’re in doubt, please iPhone 6s Plus iPad Air 2 ask your hearing care professional. iPhone 6s iPad Air iPhone 6 Plus iPad mini 4 iPhone 6 iPad mini 3 iPhone SE iPad mini 2 iPhone 5s iPad (4th generation) iPhone 5c iPhone 5 iOS 10 or later is required. Always install latest version of iOS for best performance. For use with Apple Watch, min. watchOS 3 is required for. Android: The Beltone HearMax app supports some of the most popular Android devices. As we are continuously making more mobile devices compatible, please consult the Beltone HearMax app website for up-to-date compatibility information: beltone-hearing.com/compatibility 4 5 Pair with your iPhone, iPad or iPod touch How to pair your Beltone hearing aids to your iPhone, iPad or iPod touch Check battery Turn on Bluetooth Detect hearing aids Insert a fresh battery in your Now that Bluetooth is Beltone hearing aid. activated, go to Settings, tap Keep the battery door open General, then Accessibility. so the hearing aid cannot Swipe upwards from the bottom of the screen power up. to reveal the Control Center. Close the battery door to power up your hearing aid Tap the Bluetooth icon. so your iPhone, iPad, or iPod touch can detect it and then tap Hearing Devices. 6 7 Make the connection Re-connecting your hearing aids to your Now you can activate Bluetooth on the device Tap on the name and model number of your iPhone, iPad or iPod touch you want to connect to next. hearing aid when it appears on the screen. When you turn off your hearing aids or Apple device, they will no longer be connected. To Wait for authentication When it’s connected, your hearing aid name will connect them again, turn on your hearing aids When you tap on Pair in the dialogue box, your be shown with a checkmark, and the color of the by opening and closing the battery doors. The Beltone Trust hearing aid and Apple device need name will change from black to blue. hearing aids will then automatically connect time to authenticate the pairing. Either put your to your Apple device. You can also verify this hearing aid on and wait for a series of 6 beeps Tap Pair in the dialogue box. When pairing to two connection by accessing the Accessibility followed by a ripple tone, or wait at least 120 hearing aids, you will receive separate pairing shortcut (triple click the home button) and making seconds for authentication to fi nish. Please don’t requests. sure that your hearing aids have been detected. stream audio until authentication is complete. The second request may take a few seconds to appear after starting the fi rst pairing. Pairing to more than one Apple device You can pair up to fi ve different Apple devices to Now that you are connected, you can check the your Beltone Trust hearing aids, but you can only status of the connection on the Hearing Devices connect to one Apple device at a time. page. To switch connection from one Apple device to another, swipe up from the bottom of your Apple device’s screen and turn Bluetooth off. 8 9 Stream sound directly to How to stream audio from different apps Phone and FaceTime calls If a call comes in while you your Beltone Hearing aids are streaming audio from You can stream stereo audio, such as music, directly from your your music player, answer Apple device to your hearing aids. it and the system will automatically turn down Control Center the music and switch to your phone conversation. Access the Control Center by swiping up from the bottom You can also stream audio from other apps such Once you end a call, of the screen. Swipe left to as YouTube. the system will continue access the second panel. streaming music from Select the device for audio Open a media player app such as where you left off. - in this case your hearing YouTube and press the AirPlay icon. devices. Select the hearing aids for streaming and press play. Press pause to stop streaming the video. If To stop streaming to your you want to go back to normal iPhone operation, hearing aids and return to click on the AirPlay icon and tap on iPhone in the If I answer a call from Apple Watch, do I get the normal phone operation, dialogue box. sound in my hearing aids? select iPhone. You can also If you get a call on your Apple Watch, scroll down on stop streaming audio to your the digital crown and choose Answer on iPhone to get hearing aids by tapping the the sound in your hearing aids. Use the microphone on your iPhone to pick up your own voice. media player’s pause button. 10 11 Audio routing Audio Routing allows you Select either: to control how different Call Audio (incoming audio inputs will be phone calls) or Media directed. Audio (for example streaming music). Go to Settings, tap General, tap Accessibility, Select how you wish to then Audio Routing. direct the audio input, for example Always Hearing Aids. Setting to Automatic routing will route to a wired audio source if connected, then search and stream to either standard Bluetooth devices (for example CarPlay, A2DP Bluetooth devices) or hearing aids. 12 13 Control of your hearing aids built into your iPhone, iPad or iPod touch How to access basic volume and program 1. The name, model, and Scroll down the page to see controls battery status of your the following settings. 1 hearing aids. Triple click on the Home button on your Apple 4. View and change the device to access basic volume and program 2. Streaming and volume program. controls. 2 settings for both hearing 4 5. Start and stop Live Listen aids or independently for How To use Apple’s native app to control your to use your iPhone, each hearing aid. Beltone hearing aids 5 iPad or iPod touch as a You can also access a control center for your 3 3. Independent volume microphone which sends control of each hearing sound directly to your hearing aids in Settings. Go to Settings, 6 General, Accessibility, and Hearing Devices aid. hearing aids. then tap on the circled i to go to the hearing-aid 6. Tap this if you want to controls. forget this device and remove the pairing. 14 15 Smart control and personalization with the Beltone HearMax app Download and install the Beltone HearMax app The app can be downloaded for free on the App Store or Google Play by following these steps: If you have an iPhone, iPad or iPod touch: If you have an Android device: 1. Go to the App Store 1. Go to the Play Store 2. Search for “Beltone HearMax” 2. Search for “Beltone HearMax” 3. If you are on an iPad, change the search 3. Tap on Install, then Accept so the app can criteria in the top left-hand corner to iPhone access certain features on your phone such only as Bluetooth 4. Tap on Get and then Install to start 4. When installation is complete, tap on Open to downloading the app start up your Beltone HearMax app 5. Tap the Beltone HearMax app on your Home screen to start up your Beltone HearMax app 16 Getting connected The fi rst time you open the app, we will take you through a few steps to get you connected. Start by accepting the Terms & Conditions and then continue with the fl ow shown here. The Beltone HearMax app will guide you through the rest of the fl ow: If you have an Apple If you have an Android When you have paired in iOS Settings device: device: or done your fi rst pairing on Android, If you haven’t already Pair your Android device to the app will confi rm that it has found paired your Apple device your hearing aids: the hearing aids. with your hearing aids, please go to p. 6 and Take off your hearing aids. Next step is to establish a secure follow the steps to pair. connection between the app and Reboot them (open and your hearing aids. You do this by close the battery doors). rebooting your hearing aids. This is the second time if you have an Place the hearing aids Android device.
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