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IT Governance Capability Level at Indonesia Higher Education: a Systematic Literature Review INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH VOLUME 8, ISSUE 10, OCTOBER 2019 ISSN 2277-8616 IT Governance Capability Level at Indonesia Higher Education: A Systematic Literature Review Natalia Limantara, Raymond Kosala, Benny Ranti, Suhono Harso Supangkat Abstract— Information Systems has an important role in supporting business processes that run in an institution. To ensure the implementation of information systems in line with institutional objectives, the information system must be managed properly by implementing IT Governance. Educational institutions also have an interest in this matter. To be able to compete with other educational institutions and ensure the quality of the three pillars of education (teaching, research, and community service) can run well, IT management in educational institutions must use the principles of IT Governance. The extent to which universities in Indonesia have implemented IT governance will be discussed in this article. Using a systematic literature review method, the author will discuss how the level of maturity of IT Governance from six universities in Indonesia. From these results will be obtained suggestions for the implementation of IT Governance that can be applied in universities in Indonesia. Index Terms— COBIT 5, Higher Education, Indonesia, IT Governance, Capability Level ———————————————————— 1 INTRODUCTION well. The three most widely used frameworks are COBIT, INFORMATION systems have an important role in ITIL, and ISO. supporting business processes that run within an institution. The purpose of this article is to find out how IT governance Information systems can help institutions to achieve their is applied in educational institutions in Indonesia. By studying vision, mission, and goals. Good governance of information the literature previously written, the author will look at how systems is the key to supporting this achievement. To support universities in Indonesia have implemented this IT good governance of information systems, it is necessary to governance in IT management. The author found 6 have a mechanism of IT Governance. IT Governance is the universities that are discussed in this article, which consists of ability of management, executive management and IT 2 public universities and 4 private universities. management to control the formulation and implementation of IT strategies and to ensure the integration of business and 2 LITERATURE REVIEW IT [1]. 2.1 IT Governance The ability to manage IT applies not only to companies, but ITGI (IT Governance Institute) defines IT governance as also to educational institutions. Educational institutions are leadership, organizational structure and processes that ensure beginning to see the importance of IT governance in IT that IT can sustainably develop the mission and goals of the management. How IT Governance can help to ensure that organization [2]. The three most important elements of the IT every process carried out and every IT investment spent can governance framework are the process, the structure and the benefit educational institutions. In addition, educational relational mechanism [3]. Process means the formalization and institutions must begin to develop IT and SI strategies that are institutionalization of IT strategy decisions or IT monitoring separate from institutional strategies in order to gain procedures. Structure means formal mechanisms and competitive advantage. structures to connect the business and IT decision-making Educational institutions also have an interest in the use of functions. While the relational mechanism involves an active IT. Three main activities within educational institutions, involvement of company executives, IT management and namely education, research, and community service must be business leaders [3]. The application of IT governance is supported by good use of IT. With the use of good and influenced by internal and external factors. Some factors that appropriate IT, academic and non-academic activities can run influence the implementation of IT governance include corporate culture, corporate structure, strategy, company size, industry, maturity, ethics and trust [2]. ———————————————— Natalia Limantara, Information Systems Department, School of Information Systems, and Computer Science Department, BINUS Graduate 2.2 IT Governance in Higher Education Institution Program – Doctor of Computer Science, Bina Nusantara University, Education institution started using IT to support the Jakarta, Indonesia 11480. E-mail: [email protected] learning and research process. In this facility, different types Raymond Kosala, Computer Science Department, BINUS Graduate Program – Doctor of Computer Science, Bina Nusantara University, of IT are used to support various activities in it. The Jakarta, Indonesia 11480. E-mail: [email protected] application of IT governance requires the coordination of Benny Ranti, Computer Science Department, BINUS Graduate Program – many parties and the commitment of management [4]. The IT Doctor of Computer Science, Bina Nusantara University, Jakarta, Indonesia 11480. E-mail: [email protected] strategic plan must plan in detail how IT should be developed, Suhono Harso Supangkat, Sekolah Teknik Elektro dan Informatika, used and implemented in order to support learning and Institut Teknologi Bandung, Bandung, Indonesia. E-mail: research activities. IT governance is needed to ensure that [email protected] these goals can be achieved. 2085 IJSTR©2019 www.ijstr.org INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH VOLUME 8, ISSUE 10, OCTOBER 2019 ISSN 2277-8616 2.3 IT Governance Capability Level Indonesia. Capability levels in IT Governance can be found in the COBIT framework (Control Objectives for Information and 4 FINDINGS Related Technology). COBIT has been widely used to measure how well processes have been developed to support internal This article will discuss the Capability level of IT Governance control. The capability levels in COBIT 5 are divided into 6 from 6 universities in Indonesia, namely Atma Jaya University levels: 0 (incomplete process), 1 (performed process), 2 Yogyakarta [9], Udayana University [10], Bina Nusantara (managed process), 3 (established process), 4 (predictable University [11], UP2TI Faculty of Science and Mathematics process), and 5 (optimizing process)[5]. COBIT 5 is divided Diponegoro University [12], STMIK MBM [13], dan Dian into two areas namely governance and management. Nuswantoro University [14]. Table 1 shows summary of the Governance has 5 processes in 1 domain while management in articles used.. COBIT 5 has 32 processes which are divided into 4 domains TABLE 1 namely Align, Plan, and Organize (APO); Build, Acquire and SUMMARY OF ARTICLES Implement (BAI); Deliver, Service, and Support (DSS); and Publicatio Monitor, Evaluate, and Assess (MEA) [6]. COBIT was chosen Title Author Type to assess capability level in educational institutions because n Year the process in COBIT is in line with the planning stages in the Information Gabriella Sabatini, field of education and based on a survey of Price Waterhouse technology Djoko Budiyanto 2017 C Coopers in 2005, 75% of companies that use COBIT find governance Setyohadi, Yohanes COBIT very useful [7]. assessment in…[9] Sigit Purnomo Ayu Indah Saridevi, Evaluation of Dewa Made Integrated University 2019 C Wiharta, Nyoman Management…[10] Putra Sastra Information Angellia Debora Technology Service 2018 C Suryawan, Veronica Performance…[11] Beta Noranita, Capability Level at Satriyo Adhy, Ragil Faculty Information 2018 C Saputra, Rizal Technology…[12] Muhammad Wang Gunawan, Applying COBIT 5 in Engelina Prisca Higher Kalensun, Ahmad 2018 C Education…[13] Nurul Fajar, Sfenrianto Budi Widjajanto, Alignment Model of Dewi Agustini Fig 1. COBIT 5 [8] Quality Assurance 2018 C Santoso, Nova Rijati System of…[14] 3 METHODOLOGY Notes : C = Conference ; J = Journal This article was prepared using a systematic literature review approach. The first stage is the search process, where in this Capability level evaluation at the six universities uses the stage the keywords and databases are determined. The COBIT framework. To get the results of measurements at the keywords used in this article are: six universities, data collection was done using different methods. Data collection methods and respondents from the (“IT Governance” OR “ICT Governance” OR “COBIT”) AND six universities can be seen in table 2. (“University” OR “universities” OR “Higher Education”) TABLE 2 DATA COLLECTION TECHNIQUE To limit search, this article uses one database only, Scopus (www.scopus.com). The second stage is to determine the Data Collection Source Respondents exclusion criteria: the paper used has a publication time Technique between 2017 and 2019, deletes papers that do not use English, Survey, interview, IT Manager, Decision [9] and deletes papers that have incomplete information. From document study Maker the two stages above, 26 relevant documents were found in Questionnaire, literature the Scopus database. Of the 26 documents which, based on the [10] studies, observations, Students abstracts contained in these documents, the author found 14 interviews relevant documents. In the end, 6 documents were found that 65 Staffs from Deputy Vice [11] Questionnaire could answer the questions in this article, in which the six Rectors of Operation articles wrote about IT Governance at universities in [12] Questionnaires, interviews Dean III, UP2TI chairman 2086 IJSTR©2019 www.ijstr.org INTERNATIONAL
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