Annual Report 2016/17

Everyone thriving in strong, healthy communities our VISION our MISSION Everyone thriving in strong, Inspiring healthy and inclusive communities healthy communities. through leadership and collaboration. Table of Contents

Board President’s Report 4 our VALUES 2016/17 Board of Directors 5 Advocacy: We advocate and collaborate with Executive Director’s Report 6 community partners for systemic change to advance social justice. Staff 7

Diversity & Inclusion: We aspire to create an Agency at a Glance 8 environment that fosters a sense of belonging, dignity, and respect. Communities We Serve 9 Services at a Glance 10-13 Empowerment: We empower the people we serve, the communities we serve, and each Service Excellence Highlights 14-16 other. Accolade 17 Service Excellence: We provide high-quality, people-centred services through creativity, Treasurer’s Finance Report 18 collaboration, and growth. Financial Highlights 19

Stewardship: We ensure financial and Funders 20 environmental sustainability through sound policy and innovative practices. Supporters 21 Well-being: We support the health, growth, and Partners 22 well-being of the people we serve, each other, and our families. Volunteers 23 Social Media 24

3 Board President’s Report

Movement is a river’s constant. As the water flows it brings rejuvenation PCRS achieved a three-year accreditation from CARF, another endorsement and life to the land and ecosystem that surrounds it. Like a river, Pacific of the quality and effectiveness of our programs and the skill and expertise Community Resources Society (PCRS) is in constant motion, bringing of our staff. This year our board also participated in the accreditation wellness and revitalization to our communities. process, and I am pleased that our governance practices were also validated. In the fall, our board participated in a retreat with a focus on When we came together a year ago, Ingrid, PCRS’s executive director, governance and leadership, examining our practices around fiduciary and introduced our bold strategic vision and our new mission and values. strategic guidance to ensure we are agile and well-structured to support the I would like to offer my congratulations to the staff and volunteers of agency. PCRS for bringing this vision to life. We have experienced another year of remarkable growth, and through it all the whole team has remained As we look forward to the new year I feel the work of PCRS is as critical now intensely focused on delivering the highest quality of ser- as it ever has been. I am inspired by the opportunity we have to impact vice to our participants and communities. individuals’ lives and shape the future of our communities through the services we deliver in collaboration with our funders and partners. This is It has been an incredibly exciting year. Opportunities difficult work, but I believe we have the people, the passion, and the that we had only dreamed of in the past became a expertise to lead. reality as we expanded our property ownership significantly into . These homes will Thank you for being part of this journey. provide safe shelter for people in need for years and years into the future. It is an incredible investment Laura Jamieson in the well-being of our communities.

We expanded our reach again with the impressive new addiction treatment facility, Ashnola at The Crossing, in Keremeos. This meant many hours on the road for a number of our staff, but we have welcomed the challenge to grow and deliver services outside of the Lower Mainland.

4 PacificPacific CommunityCommunity ResourcesResources SocietySociety || AnnualAnnual Report Report 2016 2016/17 /17 2016/17 Board of Directors Thank you to the 2016/17 board of directors for their service:

Laura Jamieson Dr. William (Bill) McMichael Shannon Leisz Bruce Johnstone Jeremy Wright President Vice President Vice President Secretary Treasurer

Directors, Community Directors, Staff

Tom Phipps Pauline Dan Roxanne Hughes Bhupinder Kaur Neil Brown Sylvia Gelissen Leslie Martin Brian Gustavson Larry Adams Eva Ho George Peterson

Pacific Community Resources Society | Annual Report 2016/17 5 BoardExecutive President’s Director’s Report Report

My heart is filled with appreciation as I report on our exceptional year at PCRS. Surrey, we took possession of our second house for the purposes of youth housing. Thank you to Starbucks and their vendors for top-notch renovations, This past year, a project PCRS had worked and lobbied for—more than a making the house a home from which five young people have the safety and decade ago—boomeranged (with a lot of work) back to us. This project, security from which to finish their schooling and begin their journeys toward Ashnola at The Crossing, is a youth and young adult addiction treatment employment and future independence. centre in a stunning, healing setting on the Similkameen River near Keremeos—our first provincial service outside of the Lower Mainland and In keeping with our value to create great, accessible spaces that value the people Fraser Valley. We are both proud and humbled to be able to offer this we serve and the staff who provide the services, after four years of searching, much-needed service to B.C. young people and families on the site of what PCRS bought our first commercial office building in the heart of Surrey Central, was once Canada’s first Outward Bound program. which is quickly becoming the re-envisioned, re-energized urban heart of Surrey. This will become the home of Guildford Youth Resource Centre, Honour School This was also a year of unprecedented growth in social purpose (our first independent school), and our regional office that includes training space. real estate, helping to serve our mission now and into the As importantly, the site is zoned for up to 20 stories of services and housing for future. For years we wondered how, in one of the world’s PCRS’s future dreams and plans in collaboration with community needs. most expensive real estate markets, we could afford a house in Vancouver for the purposes of youth housing. And in Vancouver, after three years of work on this vision, the city committed Thanks to an excellent relationship with BC Housing $4.2 million and an unprecedented 20-year affordable lease toward creating a and Streetohome Foundation, we find ourselves the social services collaborative hub to include PCRS and our partners: Westcoast proud owners of three truly beautiful homes in vibrant Family Centres and the Ministry of Children and Family Development. This East Vancouver—two with laneway houses! It’s genuinely will situate PCRS in good stead into the future, and will allow the partners to moving to see the excitement and appreciation of young create an inspired future gem for Vancouver. people coming from street homelessness into beautiful, safe, affordable homes that give the message: We value These are just a few of too many highlights to include, such as supporting you; we have your backs, at least for a while until 200 refugee families into employment and next steps in their new lives. All of you get your feet back on the ground. this is only possible because of the heart and soul our staff and volunteers bring to their work, the governance of our outstanding board, and the support As well, with the help of BC Housing, we of our excellent partners. purchased our first building lot in Chilliwack, and we are purpose-building a house as Thank you to all. second-stage housing for adults ready to move on from our Annis Residence. In Ingrid Kastens

6 Pacific Community Resources Society| |Annual Annual Report Report 2016/17 2016/176 PCRS Professional Development Day 2016

“At PCRS, we approach each other with respect, consideration, thoughtfulness, and understanding, and I think this is what makes PCRS a great place to work!” ~Ceyda Gultan, Manager, Human Resources

Pacific Community Resources Society| |Annual Annual ReportReport 2016/17 2016/17 7 Agency at a Glance* We are an award-winning, accredited not-for-profit that has served B.C. communities since 1984. We partner with individuals, businesses, other agencies and governments to ensure access to effective, high quality community resources for people who are the most vulnerable and marginalized from society.

Employment Services Visits 32,038 People We Serve Housing & Residential Services 276 Youth Services Visits 10,338 Education Services 561 Family Support & Counselling 480 Addictions Services 16,929 Community Outreach Contacts 6,043

People Who Serve More than 300 staff members

168 29 47

Volunteers Languages Services and Students Spoken by Staff Offered *All statistics are from 2016/17 from *All statistics are

8 Pacific Community Resources Society | Annual Report 2016/17 Communities We Serve

1. Vancouver 2. Burnaby 3. New Westminster 4. Richmond 5. Delta 6. Tsawwassen 7. Surrey 8. White Rock 9. Pitt Meadows 10. Maple Ridge 11. Langley 12. Aldergrove 13. Chilliwack 14. Province of B.C. in Keremeos

1 2 9 10 3 4 7 5 11 12 6 8

Pacific Community Resources Society| Annual Report 2016/17 9 Services at a Glance Addictions Prevention & Health Promotion Education Ashnola at The Crossing Serving: Youth 13-18 in 4 communities Eagle High Serving: Youth 17-24 in Keremeos Helping youth and children, through a combination Serving: Youth 13-16 in Vancouver Supporting youth and young adults who are in of activities and educational presentations, to Integrating academic programming and need of residential programming for substance develop strategies that encourage and promote recreational activities with individual and group use concerns. healthy choices. counselling to support students who have not been successful in mainstream school. Astra Counselling Serving: Youth 13-24 in 12 communities Caregivers Support Program Honour Secondary School Assisting youth who would like to change their Serving: Adults 25+ in Surrey Serving: Youth 13-19 in Surrey relationship with alcohol and/or drugs through Providing support, understanding, and education Providing academic programming, on-site and outreach and individual counselling. to new and experienced caregivers, foster parents, community-based activities, one-on-one support, and family members. family support, and individual development Chilliwack Addictions & Prevention Services (CAPS) activities. Serving: Ages 12+ in Chilliwack Family & Youth Information (FYI) Providing effective and coordinated alcohol and Serving: Ages 12+ in Surrey HSBC Bank Canada National drug prevention and treatment services for adults, Providing support to families with youth affected Transformation Project youth, and families. by Fetal Alcohol Spectrum Disorder (FASD) and Serving: Youth <29 in Vancouver similar neurodevelopmental disorders. Providing education funding and support for Day, Evening, Weekend for Youth (DEWY) current and former youth in care. Serving: Youth 13-18 in 2 communities Community Counselling Clinic Helping young people reduce or abstain from Serving: All ages in Surrey Pathways to Education substance use through intensive group Providing free and easy access to both individual Serving: Youth 13-18 in Vancouver counselling and activities. and family counselling. Supporting youth living in the Downtown Eastside and Strathcona communities to graduate from HIV/HCV Prevention & Education Program (The Bus) Immediate Response Program (IRP) high school and move on to post-secondary and Serving: All ages in 5 communities Serving: Ages 13+ in Surrey meaningful employment. Providing harm reduction supplies to people and Providing brief intervention counselling for services in Fraser East through a mobile harm children, youth, and families to live together reduction unit. harmoniously.

10 Pacific Community Resources Society| Annual Report 2016/17 Teen Recreation & Educational Enhancement Fleetwood / Guildford Youth Employment Hub WorkBC Employment Services Services (TREES) Serving: Youth 16-30 in Fleetwood / Guildford Serving: Youth 13-18 in Surrey Centres (ESC) Offering a unique, youth-friendly environment Fleetwood Guildford ESC Providing alternative education that combines where participants can engage in a series of Serving: Ages 16+ in Surrey academic programming and recreational employment services including one-on-one Offering EPBC services to job seekers and activities with individual and group counselling case management, job search workshops, and employers. services. training. Fraser Works Co-op West Coast Alternate Pacific Self Employment Serving: Ages 16+ in 2 communities Serving: Youth 13-19 in Vancouver Serving: Adults 18+ in Surrey Offering EPBC services to job seekers and Providing unique programming and supports in Supporting people to start their own businesses employers. Fraser Works Co-op is a an educational setting for students who have by helping participants create business plans and partnership between PCRS, Fraserside fetal alcohol exposure-related disorders to ensure enabling them to launch their businesses with Community Services Society, AWARE that these students succeed. confidence. Society, and MOSAIC.

Employment Promising Practices (FASD Employment) Surrey Community Outreach Program for Baristas Training Program Serving: Youth 16-24 in Surrey Employment (SCOPE) Serving: Youth 16-30 in 2 communities Offering participant-focused skills training and Serving: Ages 16+ in Surrey Providing award-winning support, guidance, employment support services to participants Offering EPBC services to job seekers and and training to youth for employment at with FASD to gain the skills needed for employers. SCOPE is a satellite WorkBC Starbucks. sustainable employment. centre that specializes in working with individuals who require a higher level of Employment Programs of Shift support. (EPBC) Serving: Youth 16-24 in Vancouver Serving: Ages 16+ in 8 communities Providing multi-barriered youth with demand-led Vancouver Midtown ESC Offering a full range of no-cost job search and skills and training to be able to work in culinary Serving: Ages 16+ in Vancouver career planning resources and jobs. Offering EPBC services to job seekers and services—in partnership with seven other employers. agencies—for unemployed or underemployed British Columbians.

Pacific Community Resources Society| Annual Report 2016/17 11 Services at a Glance cont’d

Surrey Job Readiness Program (SJRP) Surrey Youth Housing Services Ted Kuhn Housing Support Program Serving: Ages 18+ in Surrey Serving: Youth 16-19 in Surrey Serving: Adults 19+ in Surrey Providing job seekers with the skills to find and Operating three services—Housing Search, Youth Providing services to multi-barriered, sustain employment. The program offers 12 Housing Transition, and Semi-Independent Living hard-to-house individuals, helping them make weeks of practical classroom workshops as well Homes—to help youth connect with resources connections with their communities, improve as short term training courses and job and housing. their quality of life, and remain housed. placement supports. Surrey Youth Housing and Homelessness Urban Youth Project (UYP) Housing Prevention Program Serving: Youth 18-24 in Vancouver Annis Serving: Youth 18-24 in Surrey Supporting young people to maintain their Serving: Adults 19+ in Chilliwack Supporting youth and young adults who are housing, work on their goals, enrich their lives, Helping participants by providing housing and experiencing homelessness or are at imminent risk and improve overall well-being by developing life life supports so they can be successful in their of homelessness that fall outside eligibility for skills and connections to communities. search for long-term housing. funding from either MCFD or Housing First supports. Vancouver Housing Support and Assistance Housing Rental Assistance Program The Annex Serving: Youth 16-24 in Vancouver Serving: Youth 16-24 in Vancouver Serving: Youth 16-24 in Vancouver Offering assistance to youth who need help Providing youth with temporary help to afford Providing a temporary residence for up to six finding or maintaining housing in the Lower market rent in the Lower Mainland. youths who are new to independent living. Mainland.

Kwayatsut Thompson Court Vancouver Housing Waitlist Serving: Youth 16-24 in Vancouver Serving: Youth 16-24 in Vancouver Serving: Youth 16-24 in Vancouver Providing housing to 30 youths in a supported Offering 15 individual apartment units to youth Offering an application for housing at The Annex, environment. 10 suites are reserved for LGBTQ2SI who face multiple barriers, are homeless or at Thompson Court, or Kwayatsut. youth, 10 are reserved for First Nations youth, and risk of homelessness, and need extra support to 10 are reserved for youth in the foster care system. independently maintain housing.

Health & Housing Centre Offering a range of healthcare, prevention, services clinic, employment services and Chilliwack Health & Housing Centre education, housing, and support services. training, HIV prevention and education services, Serving: Ages 12+ in Chilliwack The centre includes an addictions outpatient transitional housing, and community gardens.

12 Pacific Community Resources Society| Annual Report 2016/17

Youth Moving Ahead Program for Youth (MAP-Y) Youth Powered Lens on Life (LOL) Aboriginal Youth Empowerment Program Serving: Youth 13-19 in Surrey Serving: Youth 13-18 in Surrey Serving: Youth 13-24 in Vancouver Offering individualized services to empower and Providing mental health support and services to Providing emotional support, outreach, cultural support newcomer youth who are experiencing Somali youth, and linking their families with other connections, resource information, and referrals settlement and integration difficulties due to their appropriate resources in the community. to Aboriginal-identified youth who have been cultural and background differences. impacted by crime and trauma. Youth to Adult Transition Program Quick Response Program (QRP) Serving: Youth 15-18 in Vancouver BYRC Youth Volunteer Program Serving: Youth 12-18 in Surrey Providing one-on-one outreach support, Serving: Youth 13-24 in Vancouver Providing short-term assessment, stabilization, and counselling, referrals, and access to programs to Offering ongoing opportunities for youth to help support to youth through residential programming. assist youth in developing the life skills needed to at the Broadway Youth Resource Centre (BYRC) successfully live independently into adulthood. and in the community. Reconnect Serving: Youth 13-19 in Surrey Community Work Service Assisting street-involved youth and youth who Youth Resource Centres Serving: Youth 13-18 in Surrey are at risk of being on the streets by offering Broadway Youth Resource Centre (BYRC) Providing support and links to community information, providing referrals to longer term Serving: Youth 13-24 in Vancouver organizations for youth who are completing their resources, and supporting youth in making Providing a wide range of social, health, court-ordered community service hours. positive and healthy choices. education, employment, and life skills services. BYRC is a multi-service and Inter-Regional At-Risk Youth Link (IRAYL) Stop Exploiting Youth (SEY) multi-agency hub. Serving: Youth 13-18 in Surrey Serving: Youth 13-18 in Surrey Providing support and resources to youth who Supporting youth to exit a lifestyle or situation Surrey Youth Resource Centres (SYRC) gather together on and around the SkyTrain where they are being sexually exploited. Serving: Youth 13-24 in Surrey stations in the Lower Mainland. Offering a wide range of services through Vietnamese Youth Development Program two locations: Newton and Guildford. The Learning 2 Lead (L2L) Serving: Youth 12-24 in Vancouver SYRCs provide cutting-edge alternative Serving: Youth 12-18 in Chilliwack Helping Vietnamese youth gain access to social, education programs, alcohol and drug pro- Supporting young people in Chilliwack to have recreational, and counselling support; cultural grams, youth justice services, family support adventures, volunteer, and build community. awareness; and employment resources. programs, and youth support programs.

Pacific Community Resources Society| Annual Report 2016/17 13 Service Excellence Highlights

Accreditation Ashnola at The Crossing DEWY North “CARF accreditation signals a service provider’s We opened a new provincial youth and young One of our Day, Evening, Weekend for Youth commitment to continually improving services, adult residential substance use treatment (DEWY) programs relocated to a more acces- encouraging feedback, and serving the program in Keremeos, named Ashnola at The sible, purpose-renovated space, co-located community” (www.carf.org). We earned CARF Crossing. This program is in partnership with with several other not-for-profits. An excellent accreditation with the highest designation the Provincial Health Services Authority (PHSA) new location close to transit was secured, and possible: three-year accreditation! and BC Mental Health & Substance Use Services Central City Foundation provided a generous (BCMHSUS). Central City Foundation offered the grant towards renovations. DEWY North hosted a space rent free. successful open house to celebrate.

PCRS continues to be an innovative, dynamic, not-for-profit organization serving youth and families in the Lower Mainland with quality services that positively impact the lives of the adults, children, and adolescents served.

~2017 CARF Survey Report

14 Pacific Community Resources Society| Annual Report 2016/17 “I am a client of PCRS. I work with Jenn and Chantelle. They are fantastic. I landed a job today at Rona, which I am very stoked about. PCRS is a very happy and easy going place to go to, and they get to know you. I really like it. I have been to a couple of other work things but nothing like this. You get very attached to them; it helps you through a lot of things.”

~Devon, Promising Practices Participant

Extreme Weather Beds Housing Expansion Promising Practices We advocated for and opened 10 extreme We strengthened our partnership and raised our We launched a pilot program, Promising weather beds at the Guildford Youth Resource profile and awareness with BC Housing to Practices, to support youth with Fetal Alcohol Centre (GYRC) for youth in Surrey, funded by BC address youth homelessness and house Spectrum Disorder (FASD) to access Housing, enabling youth to be supported in their vulnerable populations. By working with BC employment supports. home communities. Housing and our community partners, PCRS opened a seven-bed house in Vancouver, a second house in Surrey for five youths, and second-stage housing in Chilliwack for vulnerable adults.

Pacific Community Resources Society| Annual Report 2016/17 15 Service Excellence Highlights cont’d

Social Purpose Real Estate Youth Employment Hub Youth Exchange We invested in social purpose real estate in We opened the Youth Employment Hub in Our Pathways to Education program in Surrey, including our first-ever office building. Our Fleetwood / Guildford in September. Surrey has Vancouver took part in its first YMCA Youth new office building will be the future home of the largest youth population of any municipality Exchange with Pathways to Education in some of our Guildford Youth Resource Centre’s in B.C. While serving some young people well in Montreal! Over spring break, we hosted 12 youths programming. the WorkBC model, we knew we were not from Montreal, showcasing and sharing about reaching other young people who would feel our city. In June, 12 Vancouver youths travelled to uncomfortable within an adult-oriented model. Montreal, touring its sites and visiting the nation’s As such, it is with immense delight that we capital in Ottawa. Incredible learning and sharing opened this program. took place; amazing friendships were developed; and an unforgettable experience was had by all!

16 Pacific Community Resources Society| Annual Report 2016/17 Accolade

We believe that supporting communities starts with well-supported individuals. The Surrey Child & Family Friendly Workplace Award “showcase[s] businesses that have created workplaces that support their employees in both their work and child/family responsibilities” (SBOT). We were nominated for this award where we were evaluated on our flexibility, supportive supervisors/ managers, family-friendly work culture, alternative working arrangements, and recognition of child and elder care issues. It was our honour to accept this award as we consistently strive to maintain our position as an annually-award-winning not-for-profit that cares about the health and well-being of its staff.

www.pcrs.ca/awards

Pacific Community Resources Society| |Annual Annual ReportReport 2016/17 2016/17 17 Treasurer’s Finance Report

This has been another successful year at PCRS thanks to the collaborative efforts of our many funders, donors, partners, staff, and volunteers. PCRS continues to grow its programming and operational capacity, with revenue related to additional programming increasing by $1.5 million from the prior year including a proportional increase in program-related expenditures. This has also been an exciting year with the acquisition of several new properties that will enhance service delivery while providing long-term stability for PCRS. Overall, I am pleased to report that PCRS had an excellent year and has a strong financial position to continue serving our communities going forward.

Jeremy Wright PCRS is proud to be a

Donations and funding have impacted participant success by providing over $4.5 million directly towards food, housing, clothing, transportation, and training for those in need.

18 Pacific Community Resources Society | Annual Report 2016/17 Financial Highlights

April 1, 2016 to March 31, 2017 24.7% Ministry of Children and Family Development 4% 45.9% Residential Services Ministry of Social Development 10.1% and Social Innovation Addictions Services $24.6 18.3% MILLION Other Government TOTAL Contracts and Grants 10.1% REVENUE Administration $23.9 MILLION TOTAL EXPENSES 42.6% 10% Employment Services 1.1% Health Authorities 33.2% Other Funders, Youth and Family Services Donors, and Grants Revenue Expenses  Ministry of Social Development and Social Innovation  Employment Services  Ministry of Children and Family Development  Youth and Family Services  Other Government Contracts and Grants  Addictions Services  Health Authorities  Administration  Other Funders, Donors, and Grants  Residential Services

Audited financial statements available by contacting [email protected].

Pacific Community Resources Society| Annual Report 2016/17 19 Funders With sincere appreciation, PCRS recognizes the individuals and organizations whose leadership, outstanding commitment, and dedicated efforts—often in multifaceted roles—contributed to our vision of everyone thriving in strong, healthy communities.

Thank you!

BC Housing BC Ministry of Children and Family Development BC Ministry of Social Development and Social Innovation BC Ministry of Education BC Ministry of Jobs, Tourism and Skills Training BC Ministry of Justice Children’s Aid Foundation Chilliwack School District No. 33 City of Vancouver Fraser Health Authority Gap Inc. Homelessness Partnering Strategy HSBC Bank Canada National Transformation Project Pathways to Education Canada Provincial Health Services Authority Public Safety Canada Starbucks Canada Vancouver Coastal Health Authority Virgin Mobile RE*Generation

20 Pacific Community Resources Society | Annual Report 2016/17 Supporters

Annis, Ruth Evoy, Megan Mair, Sheena Suzuki, Ron Anonymous Fisher, Tiffany Management Development TD Canada Trust Archer, Dawn Freed, Keren Associates Inc. (King Edward Village Branch) Bartech / GW Essentials Garisto, Joel MC Handyman BC Non-Profit Housing Association Gibson, Nola Melanson, Marie Teng, Rosilyn Beer, Dan Gordon, Carol* Moore, Nicole Trademark Ventures Beer, Julie Gorman, Alison Mott Electric GP Truden, Lyle Belvedere Financial Solutions Ltd. Gudelj, Maida Nguyen, Nga UBC Centre for Community Bevelander, Kirsten Guildford Lions Club Oppen, Tennille Engaged Learning Bodnark, Kristine* Gaming Account PGA Plumbing and Heating Community Foundation Bond, Patricia* Highlife Records and Music Ployart, Jane Vancity Savings Credit Union Booth, Crystine Hodgson, Rose Marie and Jim Potter, Fay Vancouver Foundation Brown, Laurence Home Depot Canada Price, Meghan Vancouver Police Community Fund Bui, Huong Foundation Radius Logistics Vander-Heiden, Marie Bui, Van Hay Immigration, Refugees and Raising the Roof Voigt, Valentin Burjaw, Richard Citizenship Canada Riley, Jo Wang, Kory Canada Without Poverty Inspire Ministrys Robert and Susan Bauman Fund Watt, Barbara Central City Foundation ITMB Publishing Ltd. Rogers Foster Care Fund Watt, J. Bryan Chilliwack Foundation Jackson, Bruce Scotiabank Stay in School Fund Willier, Richard CIBC Miracle Fund Kastens, Ingrid Slaight Foundation Wilmot, Robert* City of Surrey Keirstead, Graeme Smith, Lee Anne* Wolverton, Kathy Cordeiro, Joao Ketler, Lorna Steven Le Notary Corporation Wood, Lois Coyote, Ivan Kredba, Kristine Stewart, Morgan Young, Dyan Cranstoun, Caroline Laird, Mary Streetohome Foundation Zulu Records Dang, Dr. John Lambie, Susan Suddaby, Marilyn and Victor Davis, Nhung Legacy Cars Sudeyko, Danny Downing, Rod and Willa Letroy Holdings Ltd. Sugarbox Waxing Boutique DPC Window and Door Installation Loeb, Josh Surrey Homelessness and East Van Choir Collective Mathisen Family Foundation Housing Society Elite Service Group MacFayden, Lisa Surrey Mitsubishi *Support received in honour or Emond, Alison MacRae, Janice* Surrey Youth Assistance Fund memory of a person or persons.

Pacific Community Resources Society| Annual Report 2016/17 21 Partners

Aboriginal Community Career City University Okanagan Similkameen School UBC Faculty of Education Employment Services Society DIVERSEcity Community District No. 53 UBC International Student Initiative Aboriginal Life in Vancouver Resources Society Open Door Group UBC Sociology Department Enhancement Society Fraser Region Aboriginal Friendship Options Community UFV Nursing Department Adler School of Professional Centre Association Services Society Upper and Lower Similkameen Psychology Fraserside Community Phoenix Drug and Alcohol Recovery Indian Bands Aunt Leah’s Place Services Society and Education Society Urban Native Youth Association AWARE Society Gastown Vocational Services Progressive Intercultural Vancouver Aboriginal Child and Back in Motion Rehab Inc. GT Hiring Solutions Inc. Community Services Society Family Services Society Bard on the Beach Immigrant Services Society of BC Ray-Cam Co-operative Centre Vancouver Board of Education BC Mental Health & Substance Kids Up Front Sources Community Vancouver Homework Club Society Use Services La Boussole Centre Communitaire Resources Society Vancouver Native Housing Society Britannia Secondary School Francophone Stó:lō Nation Vancouver Community College Check Your Head Leave Out Violence BC Strathcona Community Centre Western Institute for the Deaf and Chilliwack Lake Camp MOSAIC Surrey RCMP Hard of Hearing Chilliwack RCMP Mount Pleasant Neighbourhood Surrey School District No. 36 Youth 4 Change City of Chilliwack House TransLink YMCA City of Keremeos

22 Pacific Community Resources Society| Annual Report 2016/17 Volunteers

“Volunteers are at the core of what we do. Our volunteers commit week after week with the belief that our young people can and will achieve success. We can’t thank our volunteers enough for their commitment to building strong relationships with our young people, and supporting them in ways that simply wouldn’t be possible for our programs without their efforts”

~Amanee Elchehimi, Manager, Vancouver Education Services

Pacific Community Resources Society | Annual Report 2016 /17 23 facebook.com/PCRSservices twitter.com/PCRSservices pinterest.com/PCRSservices instagram.com/PCRSservices linkedin.com/company/PCRSservices youtube.com/PCRSservices

Head Office Fraser Regional Office 201–2830 Grandview Highway 10328 Whalley Boulevard Vancouver, BC, V5M 2C9 Surrey, BC, V3T 4H4 Phone: (604) 412-7950 Phone: (604) 951-4821 Fax: (604) 412-7951 Fax: (604) 951-4808 www.pcrs.ca Email: [email protected] Email: [email protected]