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VISION “TO BE THE WORLD’S LARGEST AND BEST POWER PRODUCER, POWERING INDIA’S GROWTH” CORE VALUES (B-COMIT) B-BUSINESS ETHICS C-CUSTOMER FOCUS O-ORGANIZATIONAL & PROFESSIONAL PRIDE M-MUTUAL RESPECT & TRUST I-INNOVATION & SPEED T-TOTAL QUALITY FOR EXCELLENCE CORPORATE MISSION “DEVELOP AND PROVIDE RELIABLE POWER, RELATED PRODUCTS AND SERVICES AT COMPETITIVE PRICES, INTEGRATING MULTIPLE ENERGY SOURCES WITH INNOVATIVE AND ECO-FRIENDLY TECHNOLOGIES AND CONTRIBUTE TO SOCIETY” 34th Annual Report 2009-2010 CORPORATE OBJECTIVES To realise the vision and mission, eight key corporate objectives have been identifi ed. These objectives would provide the link between the defi ned mission and the functional strategies: Business portfolio growth - To aim for performance excellence in the diversifi cation • To further consolidate NTPC’s position as the leading thermal businesses. power generation company in India and establish a presence - To embed quality in all systems and processes. in hydro power segment. Human Resource Development • To broad base the generation mix by evaluating conventional • To enhance organisational performance by institutionalising and non-conventional sources of energy to ensure long run an objective and open performance management system. competitiveness and mitigate fuel risks. • To align individual and organisational needs and develop • To diversify across the power value chain in India by business leaders by implementing a career development considering backward and forward integration into areas system. such as power trading, transmission, distribution, coal mining, coal benefi ciation, etc. • To enhance commitment of employees by recognising and rewarding high performance. • To develop a portfolio of generation assets in international markets. • To build and sustain a learning organisation of competent world-class professionals. • To establish a strong services brand in the domestic and international markets. • To institutionalise core values and create a culture of team- building, empowerment, equity, innovation and openness Customer Focus which would motivate employees and enable achievement • To foster a collaborative style of working with customers, of strategic objectives. growing to be a preferred brand for supply of quality Financial Soundness power. • To maintain and improve the fi nancial soundness of NTPC by • To expand the relationship with existing customers by prudent management of the fi nancial resources. offering a bouquet of services in addition to supply of power – e.g. trading, energy consulting, distribution consulting, • To continuously strive to reduce the cost of capital through management practices. prudent management of deployed funds, leveraging opportunities in domestic and international fi nancial markets. • To expand the future customer portfolio through profi table diversifi cation into downstream businesses, inter alia retail • To develop appropriate commercial policies and processes distribution and direct supply. which would ensure remunerative tariffs and minimise receivables. • To ensure rapid commercial decision making, using customer specifi c information, with adequate concern for the interests • To continuously strive for reduction in cost of power of the customer. generation by improving operating practices. Agile Corporation Sustainable Power Development • To ensure effectiveness in business decisions and • To contribute to sustainable power development by responsiveness to changes in the business environment by: discharging corporate social responsibilities. - Adopting a portfolio approach to new business • To lead the sector in the areas of resettlement and rehabilitation development. and environment protection including effective ash-utilisation, peripheral development and energy conservation practices. - Continuous and co-ordinated assessment of the business environment to identify and respond to opportunities • To lead developmental efforts in the Indian power sector and threats. through efforts at policy advocacy, assisting customers in reforms, disseminating best practices in the operations and • To develop a learning organisation having knowledge-based management of power plants etc. competitive edge in current and future businesses. Research and Development • To effectively leverage Information Technology to ensure speedy decision making across the organisation. • To pioneer the adoption of reliable, effi cient and cost- effective technologies by carrying out fundamental and Performance Leadership applied research in alternate fuels and technologies. • To continuously improve on project execution time and cost • To carry out research and development of breakthrough in order to sustain long run competitiveness in generation. techniques in power plant construction and operation that • To operate & maintain NTPC stations at par with the best- can lead to more effi cient, reliable and environment friendly run utilities in the world with respect to availability, reliability, operation of power plants in the country. effi ciency, productivity and costs. • To disseminate the technologies to other players in the sector • To effectively leverage Information Technology to drive and in the long run generating revenue through proprietary process effi ciencies. technologies. 34th Annual Report 2009-2010 1 REFERENCE INFORMATION Registered Offi ce Bankers Allahabad Bank NTPC Bhawan, SCOPE Complex , 7, Institutional Area, Lodi Road, Andhra Bank New Delhi – 110 003 Bank of Baroda Phone No. : 011-2436 0100 Bank of India Fax No. : 011-2436 1018 Canara Bank Web site : www.ntpc.co.in Central Bank of India Citi Bank, NA Subsidiaries Dena Bank NTPC Electric Supply Company Ltd. Indian Overseas Bank NTPC Hydro Ltd. ICICI Bank Ltd. NTPC Vidyut Vyapar Nigam Ltd. Jammu & Kashmir Bank Ltd. Pipavav Power Development Company Ltd. Oriental Bank of Commerce Kanti Bijlee Utpadan Nigam Limited Punjab National Bank Bhartiya Rail Bijlee Company Limited Punjab & Sind Bank State Bank of Bikaner & Jaipur Registrar & Share Transfer Agent State Bank of Mysore Karvy Computershare Pvt. Ltd. State Bank of Hyderabad 17-24, Vittal Rao Nagar State Bank of India Madhapur State Bank of Patiala Hyderabad – 500 081 State Bank of Travancore Phone No. : 040-2342 0815-28 UCO Bank Fax No. : 040-2342 0814 Union Bank of India E- Mail – Id : [email protected] United Bank of India Vijaya Bank Shares listed at National Stock Exchange of India Limited Auditors Bombay Stock Exchange Limited M/s Dass Gupta & Associates M/s S.K. Mittal & Co. Depositories M/s Varma & Varma National Securities Depository Limited M/s Parakh & Co. Central Depository Services (India) Limited M/s B.C. Jain & Co. M/s S.K. Mehta & Co. Company Secretary A.K. Rastogi 2 34th Annual Report 2009-2010 CONTENTS • Letter to Shareholders .................................................................................................................................................5 • Notice of AGM ............................................................................................................................................................7 • Achievements & Accolades ..................................................................................................................................... 12 • Station-wise Generation ............................................................................................................................................. 14 • Selected Financial Information ..................................................................................................................................16 • Directors’ Profi le ........................................................................................................................................................17 • Senior Management Team .........................................................................................................................................21 • Directors’ Report ....................................................................................................................................................... 22 • Management Discussion and Analysis ......................................................................................................................37 • Report on Corporate Governance .............................................................................................................................70 • Accounting Policies ................................................................................................................................................ 102 • Balance Sheet ..........................................................................................................................................................106 • Profi t & Loss Account ..............................................................................................................................................107 • Cash Flow Statement ...............................................................................................................................................108 • Auditors’ Report ......................................................................................................................................................141 • Comments of the Comptroller and Auditor General of India ..................................................................................143 • Employee Cost Summary ........................................................................................................................................144