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The huge scale of Massport’s facilities—Logan Airport, the Tobin Memorial Bridge, the Moran and Conley maritime facilities illustrates the enormity of Massport’s day-to-day impact on commerce, trade, and transportation throughout the region. But the big picture is just one part of Massport’s story. A & k The efficient, day-to-day operation of Massport’s air, land, and sea facili­ ties, and their constant mainte­ nance and modernization, depends on many important, but rarely noticed, elements. Massport’s success depends on the smooth interaction of these elem ents-the people, the pro­ grams, the attention to detail. Work­ ing behind the scenes, they ensure that a traveler’s trip through Logan is more pleasant, that a commuter’s ride is safe and efficient, and that a business’ cargo is promptly shipped. Some of the people and ideas that have helped bring Massport’s big picture into focus are introduced in the pages that follow. m jiii Table of Contents n '-it 8 3 r 7 W Executive Director’s Message c / Logan International Airport Hanscom Field Land Tobin Memorial Bridge Property Management and Real Estate Development Port of Boston Fish Pier Board Members Financials Properties and Performance Inside back cover f “Massport’s ambitious agenda will stretcii our resources and our imaginations to the limit ” The 1980s have brought an explosion of economic activity to New England, residential soundproofing program, to participating in the planning of the Central especially to Boston. _____________________________________ Artery/Third Harbor Tunnel, all have earned Massport national recognition for The welcome growth of our economy has brought new jobs and income to the leadership. Yet, despite this apparently full agenda, there’s much more to be region we serve-and it is placing a noticeable strain on our transportation accomplished. Just ahead is a new decade full of promise, but also full of new system. Keeping planes flying, cargo moving, traffic flowing, and customers demands and potential hurdles. Already, we are actively working on solutions to satisfied-while simultaneously protecting our residential neighbors and the the challenges of the 1990s, challenges that will make today’s seem simple environment-are tasks that are becoming much more complex and challenging by comparison. ith each passing day. At Massport, we face a decade of profound physical change, requiring years With new approaches Massport is meeting those challenges. of planning and the investment of hundreds of millions of dollars in additional At the airport, the seaport, and at our landside facilities, we’ve maintained and facilities at Logan Airport, at the Charlestown and South Boston seaport improved services through hard work, new ideas, and substantial infrastructure terminals, and at other properties. investments. Massport’s ambitious agenda will stretch our resources and our imaginations On all fronts, Massport Is breaking new ground. to the limit. Once put into action, it will ensure that Massport remains a positive, New directions to combat airfield congestion and delay, to expanding the driving force in New England’s economy well into the next century. Executive Director Logan travelers would face one hour and forty minute delays by 1990. PACE Is expected to reduce peak hour delays by up to 40 percent. Massport Is aggressively supply­ ing reliable and inexpensive ground transportation alternatives. Logan’s new Terminal C stands as testimony to the unique way Massport views service: through the eyes of air travelers. Jeannette Robinson is at Logan’s nerve center. At LoganTnternatiorial AirpoffTtne wad s e r v ic e J a m In response to the requirements of air travel today, Massport is blazing new The summer of 1987 was a time of PACE (Program for Airport Capacity Special interest groups oppose paths and expanding the traditional role of airport managers. unprecedented congestion and Efficiency) initiative, Logan became the plan, even though essential Air travel is booming... as is the frequency of overbooked and cancelled delay. The nation began to recog­ the first U.S. airport to establish flights from smaller communities flights, and lengthy delays. And congestion on the ground, in Boston and nize that airport capacity was a landing fees designed to provide the have been exempted and no class nationwide, adds to the air traveler’s frustration. scarce and valuable resource and greatest service to the greatest num­ of airplanes has been denied Far more than merely acting as the caretaker of airport facilities, Massport has that it was time to start managing ber of passengers. PACE replaced access to Logan. PACE also pro­ extended the concept of service in dramatically new directions. Massport’s that capacity wisely an inequitable pricing structure with motes alternate airports around the expanded definition of service includes getting passengers to the airport, making Massport concluded that airport a new formula that makes all aircraft region. the terminals more pleasant once they arrive, and even coming forward with a efficiency should be measured not pay their fair share of airfield costs. PACE has been challenged and bold, first-in-the-nation remedy for airport congestion. by the number of aircraft handled, The Case for PACE J et / Commuter Private Plane Is I. T 1- Over the decade to come, Logan itself will be fundamentally restructured to but by the number of people able Operations 60% ^ 30% 10% LO make it more “user friendly” in terms of traffic, parking, and terminal access. This to use the airport with a minimum % Passengers 95% 4.5% transformation, which will require years of careful planning and construction, and of delay Passenger Numbers 21,850,000 1,035,000 115,000 hundreds of millions of dollars in investment, has already begun. The old runway allocation sys­ For example, a Cessna 402 six upheld in the Federal court but the Today's problems and tomorrow’s challenges require innovative tools, tem had weight-based landing fees seat propeller plane that used to pay issue is still alive in Congress and aggressive strategies, and updated technologies.. all directed at Massport’s that subsidized smaller aircraft. It $25 to land, now pays $95. In turn, remains under review by the U.S. one unchanging goal: se rvic e . was an inefficient, unfair system that a 747 which paid $825 to land at Department of Transportation. meant 400 people in a 747 jumbo Logan now pays $430. Now Massport is refining PACE II jet had to wait in line while four peo­ During poor weather for exam­ to further reduce airport delays by ple in a subsidized private aircraft ple, that change is expected to giving priority to larger planes dur­ used a runway. reduce peak hour delays by up to ing peak hours. In July, as part of Massport’s 40 percent. /VJak/ngUvefederaì case fòr a national problem Air traffic congestion is a national problem. Massport’s PACE strategy also The Business Ace includes a number of creative proposals that federal authorities have been asked Who Created PACE to consider. As Massport’s director of business They include: expanded funding for regional airports to handle jet service; development, Steve Martin led the support for Boston/New York high-speed rail; more air traffic controllers; develop­ team whose statistical analysis ment of traffic alert and collision avoidance systems; and joint civil use of appro­ made the case for PACE. priate military air fields and preservation of surplus military fields. After five years of studying and Progress is being made. Congress has mandated the hiring of 1,000 new con­ working the numbers, he realized trollers and is considering civilian use of military airfields. Massport’s best way to meet grow- ing demand was to move more people in larger planes. Large and small planes await take off at Logan International Airport. He showed that without PACE, Throogh the PACE program, all aircraft—large and small—pay their Logan travelers would face an aver- fair share of airfield costs. age of one hour and forty minute delays by 1990. “ For every person slightly incon- venienced by PACE,’’ he explains, “175 people will save an average of 23 minutes in delay.” Martin’s bot­ tom line: better service. Alternative to crowded airports Passenger Bill of Rights Almost 30 percent of the flights As part of the PACE initiative, leaving Logan Airport every day are Massport was the first airport in the bound for the New York City area nation to publish a unique Passen­ making Boston-New York the busi­ ger Bill of Rights. The booklet pro­ est air travel corridor in the country. vides information and assistance on That’s why Massport supports aviation related problems such as Governor Michael S. Dukakis and Governor Michael S. Dukakis’ push Secretary of Transportation Frederick lost baggage, missed or cancelled P. Salvucci ride a high speed test for high speed rail between the train. In the future, these rail cars flights, overbookings, and no­ may be used as an alternative to flying two cities. between Boston and New York, the smoking rules. busiest air travel corridor in the United A new technology makes three- States. “What are my rights?” “Who do hour train service possible from I call?” About 50,000 air travelers downtown Boston to downtown “Our airports and roads are who’ve received the booklet now Manhattan and during the past year crowded, and expanding highways have the answers. the Governor took part In two suc­ beyond a certain point or building New England cessful tests of high speed rail. new airports doesn’t make sense Air Travelers’ Bill o f Rights economically or environmentally, ” S 1 I Dukakis said. “If we are to keep our economic lifelines strong and A Consumer Quide for Air Travelers healthy Into the 21st century, reliable Massport offers alternatives to get to and from Logan.

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