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“ and May Be Varied and Updated by K11 LP from Time to Time Without Any Prior Notice

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“ and May Be Varied and Updated by K11 LP from Time to Time Without Any Prior Notice KLUB 11 LOYALTY PROGRAMME TERMS AND CONDITIONS 1. KLUB 11 PROGRAMME & K11 ARTIST KLUB 1.1 KLUB 11 Loyalty Programme (“KLUB 11”) is managed and operated by K11 Loyalty Program Limited (“K11 LP”) and is governed by the Terms and Conditions set out herein (“Terms and Conditions”). 1.2 K11 Artist KLUB (“K11 AK”) is a service offered by K11 LP to the members of K11 Artist KLUB (“Members of K11 AK”) and is also governed by the Terms and Conditions. 1.3 Uth KLUB (“Uth KLUB”) is a service offered by K11 LP to the members of Uth KLUB (“Members of Uth KLUB”) and is also governed by the Terms and Conditions. 1.4 The submission of an application for membership to KLUB 11, K11 AK and Uth KLUB is deemed to be an acceptance of these Terms and Conditions. 1.5 Upon becoming a member of KLUB 11, K11 AK and Uth KLUB, the member shall be deemed to have agreed to and be bound by these Terms and Conditions. 2. DEFINITIONS 2.1 Accumulated means the total amount of spending by a Member, which is Spending qualified for accumulation under the Programme. 2.2 Benefit means any services, benefits, privileges, promotions, offers, rewards or the like offered or to be offered to the K11 AK Members, Uth KLUB Members and Members by K11 LP or any third parties (including but not limited to the Designated Merchants) under the Programme from time to time. 2.3 Designated means any commercial premises other than K11 MUSEA and Mall K11 Art Mall (whether in Hong Kong or in Mainland China) as may be designated by K11 LP from time to time. 2.4 Designated means any merchant who offers or will offer services, Merchant benefits, privileges, promotions, offers, rewards or the like to the Members under the Programme subject to the applicable terms and conditions, whether specified herein or the otherwise. A list of such merchants is set out at “https://klub-11.com/privileges/” and may be varied and updated by K11 LP from time to time without any prior notice. 2.5 e-Membership means an electronic Membership Card or Physical Card Membership Card (including but not limited to a Pre- Membership e-Membership Card, Gold/ Black e-Membership Card and such other kinds of membership cards as may be specified by K11 LP from time to time) issued to a Member for enjoyment of the Benefits. The registered name shall be the same as the applicant’s official identity document and K11 LP reserves the right to seek verification from the applicant. 2.6 Education means an education institution as accepted by K11 LP from Institution time to time; 2.7 Gold/Black means a person admitted by K11 LP to be a KLUB 11 Gold/ Card/ Black Black Card/ Black Vantage Member under the Programme Vantage subject to such terms and conditions as K11 LP may think fit. Member 2.8 Hong Kong means the Hong Kong Special Administrative Region. 2.9 K11 LP means K11 Loyalty Program Limited, a company incorporated in Hong Kong with registered office at 4/F, Tsim Sha Tsui Centre, 66 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong. 210 K Dollar means the means of payment to be used in K11 Hong Kong which are converted from KLUB Points. 2.11 K11 MUSEA means K11 Art Mall, K11 MUSEA and any K11 Art Mall or and K11 Art Designated Mall (whether in Hong Kong or in Mainland Mall China) as may be designated by K11 LP from time to time. 2.12 K11 Beauty means K11 Beauty (Shop 105, Level 1, K11, 18 Hanoi Road, Tsim Sha Tsui, Hong Kong) or any counter run by K11 Beauty at specified locations notified from time to time. 2.13 K11 Design means K11 Design Store (Shop 110 & 111, Level 1, K11, 18 Store Hanoi Road, Tsim Sha Tsui, Hong Kong) or any counter run by K11 Design Store at specified locations notified from time to time. 2.14 K11 Select means K11 Select (Shop 101, Level 1, K11, 18 Hanoi Road, Tsim Sha Tsui, Hong Kong) or any counter run by K11 Select at specified locations notified from time to time. 2.15 Hong Kong means the relevant official WeChat page(s) of K11 MUSEA K11’s Official and K11 Art Mall. WeChat Account 2.16 K11 AK means any Free Member, Individual Member, Student Member Member and other tier of members of K11 AK as may be designated by K11 LP from time to time. The term “K11 AK Membership” shall be construed accordingly. 2.17 KLUB 11 means a service counter designated for KLUB 11 Members in Koncierge any K11 MUSEA or Art Mall or Designated Mall or other location as may be designated for use by K11 LP from time to time. 2.18 KLUB Point means the credit point granted to Gold Card Members or above by K11 LP under the Programme. 2.19 KLUB 11 means the website at www.KLUB-11.com. Website 2.20 KLUB 11 means any Registered Member, Pre-Member, Gold Card Member Member, Black Card Member, Black Vantage Member and other tier of members of KLUB 11 as may be designated by K11 LP from time to time. 2.21 Membership means the membership of KLUB 11 of whatever tier. 2.22 Mobile App means the ‘K11 HK’ Mobile App of K11 in Hong Kong. 2.23 Net Spending means the spending amount after deduction of all payments Amount by means of K11 gift vouchers, K Dollars, K11 Design Store vouchers, DS Dollars and other vouchers and credits. 2.24 Participating means any merchant recognized or to be recognized by K11 Merchant LP, with whom a member is entitled to earn KLUB Points, register his/her spending, receive offers and/or reward, and use K Dollars, as the case may be, under the Programme subject to the applicable terms and conditions as K11 LP may think fit. A list of such merchants may be varied and updated by K11 LP from time to time without any prior notice. For the avoidance of doubt, a Participating Merchant does not include: (a) any car park operators, hotels, banks, financial institutions or securities brokers; (b) any merchants that do not issue machine-printed receipts; and (c) any merchants that are not duly authorized to do business in K11 MUSEA and K11 Art Mall or the Designated Malls. 2.25 Physical means the physical membership card issued to a Member, if Membership applicable, under the Programme subject to such terms and Card conditions as K11 LP may think fit. 2.26 Pre-Member means a Member admitted by K11 LP to be a KLUB 11 Pre- Member under the Programme subject to such terms and conditions as K11 LP may think fit. 2.27 Programme means the Programme operated and managed by K11 LP under the name of “KLUB 11”. 2.28 Registered means a Member admitted by K11 LP to be a KLUB 11 Member Registered Member under the Programme subject to such terms and conditions as K11 LP may think fit. 2.29 QR Code means the QR Code specified in Clause 12.1 hereinbelow. 2.30 Student ID means a valid identification card issued by an Education Card Institution, which certifies the cardholder as a student of that Education Institution. 2.31 Transaction means the eligible transaction specified by K11 LP in these Terms and Conditions. 2.32 Uth KLUB means a member of Uth KLUB. Member 2.33 A reference to one gender includes a reference to all genders. 2.34 Words in the singular includes the plural and vice versa. 3. ELIGIBILITY AND MEMBERSHIP KLUB 11 MEMBERSHIP 3.1 There are five (5) types of Membership, namely, KLUB 11 Registered Member ("Registered Member"); KLUB 11 Pre-Member ("Pre-Member"); KLUB 11 Gold Card Member ("Gold Card Member"); KLUB 11 Black Card Member ("Black Card Member"); and KLUB 11 Black Vantage Member ("Black Vantage Member"). 3.2 Any individual aged 12 or above is eligible to apply for Membership as Registered Member, Pre-Member or Gold Card Member upon satisfaction of the corresponding entry requirements as specified under Clause 5 hereinbelow. Black Vantage and Black Card Members are joined upon invitation only. Membership for Registered Member, Pre-Member or Gold Card Member has lifetime validity period (unless terminated pursuant to these terms and conditions). Membership of Black Vantage and Black Card Member has a respective validity period of 12 months from the date Black Vantage/ Black Card Member joins or renews the relevant Membership. Upon expiry of the 12 months period, if the Black Vantage / Black Card Member does not reach the required spending to maintain the Black Vantage / Black Card Membership, the relevant member will be automatically converted into a Gold Card Member and be subject to the terms thereto. Each individual is only entitled to have one (1) Membership account, regardless of the tier of Membership. 3.3 The registered name shall be the same as the applicant’s official identity document and K11 LP reserves the right to seek verification from the applicant. 3.4 Approval of application for membership and grant of the relevant membership shall be at the sole and absolute discretion of K11 LP. K11 LP may refuse to approve and grant any membership without giving any reason. 3.5 The Membership, the e-Membership Card and the Benefits in KLUB 11 are non-transferable and non-assignable and may only be used or enjoyed by that individual Member to whom the Membership, the e-Membership Card and the Benefits are granted or issued.
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