AIR -KLM IN SOUTH AMERICA

SUMMER 2018 Havana 12 5

Cancun 3 Punta Cana 5

Mexico city 7 7 Saint Martin 2 2 Saint-Domingo 2 Pointe-à-Pitre 13 Curaçao 9 Fort-de-France 11 Cartagena 4 Bonaire 7 Aruba 7 San José 2 Caracas 5 Panama City 6 7 Paramaribo 4

Bogota 7 4 Cayenne 7

Quito 7 Guayaquil 7 Fortaleza 3 2

Lima 6 7

Rio de Janeiro 7 7

Sao Paulo 14 7

Buenos Aires 7 6 Santiago 7 6

Air France KLM Joon Weekly frequencies -KLM: 26 DESTINATIONS IN CENTRAL AND SOUTH AMERICA AND THE CARIBBEAN

In 2018, Air France-KLM is pursuing its development strategy in South America by simultaneously inaugurating and for the first time two new routes between Fortaleza (Brazil) and the European hubs at Amsterdam-Schiphol and -Charles de Gaulle. 231 weekly flights to Central and South America and the Caribbean

For the 2018 summer season, Air France-KLM offers 217 weekly flights to 25 destinations in South America from Paris-Charles de Gaulle, Amsterdam-Schiphol and Paris-Orly - Aruba (Netherlands Antilles), Bogota (Colombia), Bonaire (Netherlands Antilles), Buenos Aires (Argentina), Caracas (Venezuela), Cartagena (Colombia), Cancun (Mexico), Cayenne (France), Curaçao (Netherlands Antilles), Fort-de-France (France), Fortaleza (Brazil), Guayaquil (Ecuador), Havana (Cuba), Lima (Peru), Mexico City (Mexico), Panama City (Panama), Paramaribo (Suriname), Pointe-à-Pitre (France), Punta Cana (Dominican Republic), Quito (Ecuador), Rio de Janeiro (Brazil), San Domingo (Dominican Republic), Saint Martin (Netherlands Antilles), San José (Costa Rica), Santiago (Chile) and Sao Paulo (Brazil). Fortaleza, a new hub and destination for Air France-KLM and GOL

Since 3 May 2018, KLM Royal Dutch has been connecting Amsterdam-Schiphol and Fortaleza with 3 weekly* flights by Airbus A330 with a capacity of 267 seats including 18 seats in World Business Class, and 249 seats in Economy Class.

Since 3 May 2018, Joon, the new-generation travel experience by Air France, has been offering its customers 2 weekly flights between Paris-Charles de Gaulle and Fortaleza. These flights are operated by with a capacity of 278 seats including 30 in Business class, 21 in Premium Economy and 227 in Economy.

In addition to inaugurating two new transatlantic routes, Air France-KLM and its Brazilian partner GOL are launching a new strategic hub in Fortaleza.

This new hub offers Air France, KLM, Joon and GOL customers simplified connections, a single check-in and a shorter travelling time from Europe to destinations in North-East Brazil such as Belém, Brasilia, Manaus, Natal, Recife and Salvador.

In total, Air France-KLM and GOL customers benefit from an optimized network with 104 European destinations and 50 destinations in Brazil.

*2 weekly flights from 3 May to 1st July and 3 weekly flights from 2 July 2018.

From Paris-Charles de Gaulle and Paris-Orly, Air France offers 123 weekly flights to 18 destinations in South America: Bogota (Colombia), Buenos Aires (Argentina), Caracas (Venezuela), Cancun (Mexico), Cayenne (France), Fort de France (France), Havana (Cuba), Lima (Peru), Mexico City (Mexico), Panama City (Panama), Pointe-à-Pitre (France), Punta Cana (Dominican Republic), Rio de Janeiro (Brazil), San José (Costa Rica), San Domingo (Dominican Republic), Saint Martin (Netherlands Antilles), Santiago (Chile) and Sao Paulo (Brazil). La Première, a designer suite

At the airport

At Paris-Charles de Gaulle airport, the customer is taken care of from the time they arrive, when a porter takes their baggage, up through check-in, and arrival in the La Première lounge. This exclusive assistance helps them to save precious time and to make the most of the exceptional Paris-Charles de Gaulle La Première lounge designed by architect Didier Lefort.

A 1,000 sq. m 2 lounge Priority boarding and disembarkation Private jet service* at Paris-Charles de Gaulle airport from the plane by prestige vehicle (Biologique Recherche beauty spa, dishes signed by Alain Ducasse, etc.)

Passengers making a transfer at Paris-Charles de Gaulle are always greeted once the doors are open and invited to the La Première lounge. Air France is the only that offers this kind of service.

À bord

seat bed that reclines to high definition 24’’ Complimentary comfort 1,500 specially chosen 180° and more than (61 cm) touch screen kit and lounge suit cabin crew 2 metres long available in 12 languages

La Première includes a dining experience worthy of the world’s finest restaurants. In the tradition of fine French hospitality, Air France welcomes its guests with exceptional service. With caviar, Michelin star menus, and a wine list approved by internationally famous experts, the entire journey is a celebration of French cuisine.

From January to December 2018, four of the greatest French chefs will offer their culinary creations in the La Première cabin:

January - March April - June July - September 0ctober-december

Joël Anne-Sophie Pic Régis Marcon Guy Martin Robuchon

* From Paris-Charles de Gaulle to an airport in metropolitan France or Europe Business, the best of French lifestyle

At the airport

As soon as they arrive at the airport, customers travelling in Business class benefit from privileged services.

SkyPriority access Access to more than 600 lounges worldwide

In 2018, Air France is redesigning its Business lounge in Hall L. A first part of the lounge was officially opened in January 2018 and all 3,200 sq. m. will be available in July 2018.

This lounge has one of the largest well-being areas ever offered by Air France:

Private sauna and showers Detox bar and dining area Clarins treatment rooms

On board

Air France’s Business customers enjoy a privileged and peaceful area in the cabin.

seat bed that reclines to 180% private space out of sight of other 16’’ (40 cm) high definition and more than 2 metres long passengers and a comfort kit touch screen and audio headset

With sublime flavours and Michelin-starred menus, Air France offers exceptional cuisine in the Business cabin. Régis Marcon, Michel Roth, Guy Martin and Oliver Bellin are just a few of the big names in French haute cuisine who take it in turn to delight customers.

From January to December 2018, four of the greatest French chefs will offer their culinary creations in the Business cabin:

January - March April - June July - September October - December

Olivier Bellin Guy Martin Michel Roth Régis Marcon Premium Economy, enhanced comfort and services

The Premium Economy cabin offers a more comfortable way of travelling at affordable prices in a separate cabin, offering 40% more space than Economy Class.

Seat reclining to 123° Electric socket 12 inch (30 cm) Skypriority access and USB port touch screen

Economy, optimum comfort for everyone

In the new Economy cabin, passengers can enjoy the essentials of Air France service more than ever at attractive fares At the airport, customers benefit from the quality and efficiency of Air France services. In the cabin, everything has been designed to ensure the comfort and tranquillity of all passengers.

Seat reclining to 118° Electric socket 11 inch (28 cm) 1,200 hours and USB port touch screen of entertainment

On long-haul flights, Air France offers a revamped catering service. Starting with the aperitif, champagne, wine and many other drinks, accompanied by savoury snacks, are offered to all passengers.

A choice of two hot dishes is then available, along with a starter and a dessert. This full meal is accompanied by coffee, tea and liqueurs, offered by the crew.

A second hot meal is available on flights longer than eight and a half hours.

From Amsterdam-Schiphol, KLM offers 18 destinations and 106 weekly frequencies to South America: Aruba (Netherlands Antilles), Bogota (Colombia), Bonaire (Netherlands Antilles), Buenos Aires (Argentine), Cartagena (Colombia), Curaçao (Netherlands Antilles), Fortaleza (Brazil), Guayaquil (Ecuador), Havana (Cuba), Lima (Peru), Mexico City (Mexico), Panama City (Panama), Paramaribo (Suriname), Quito (Ecuador), Rio de Janeiro (Brazil), Saint Martin (Netherlands Antilles), Santiago (Chile) and Sao Paulo (Brazil). World Business Class - privacy, comfort and personal attention

Available on the Boeing 747, 777 and 787 and on the Airbus A330 at the end of 2018, World Business Class provides passengers with a new concept of comfort.

At the airport

Passengers travelling in World Business Class and/or Elite and Elite Plus customers benefit from a number of exclusive services:

SkyPriority access Access to over 600 lounges worldwide

KLM has two modern Crown Lounges at Amsterdam Airport Schiphol, one in the Schengen area as well as an Intercontinental Crown Lounge. At Amsterdam-Schiphol Airport, World Business Class customers benefit from the comfort of both these lounges. The Crown lounge outside the KLM Schengen area is currently being renovated. In spring 2019, the new lounge area will span 6,300 sq. m in total with some 1,450 seats.

Computers Showers* Hot and cold dishes Newspapers with free Wi-Fi

On board

Together with the Dutch top designer Hella Jongerius, KLM has introduced a whole new atmosphere in World Business Class. The feeling of being at home was the designer’s aim.

Seat bed reclining 17 inch (43 cm) Up to 200 films and Dishes to 180° and more individual screen 150 TV programmes co-designed with than 2 metres long Michelin-starred chefs and several international chefs;

*only in the Intercontinental lounge Economy Comfort, for even more comfort

KLM offers its customers extra comfortable seats with its Economy Comfort product on European and Intercontinental flights.

Up to 10 cm Up to double Before landing at Direct access to the more legroom the normal recline Amsterdam-Schiphol, boarding gate of their passengers are provided connecting flight with updated transfer information (boarding gate number, departure time)

Economy Class, relaxation and pleasure for all

KLM Economy Class on long-haul flights combines comfort and relaxation. Passengers benefit from optimal travel conditions with excellent value for money.

Ergonomically-designed Individual screens A main meal, a light meal Multilingual cabin crew seats offering a wide choice and snacks* of programmes

*on flights lasting more than 7 hours

From Paris-Charles de Gaulle, Joon offers 2 weekly flights to Fortaleza (Brazil) operated by Airbus A340. Business, a real flat-bed with numerous surprises At the airport

At the airport, Business customers traveling with Joon have access to many Air France services. Air France takes care of check-in, assistance and boarding.

SkyPriority access Access to over 600 lounges Air France assistance for Services, boarding passes worldwide customers with connections and information on Joon on flights operated by flights available on the Joon, Air France and their Air France app partners

On board

In the Business cabins, passengers enjoy a calm, serene atmosphere.

Seat bed close Electric sockets New 15.6 inch* (39 cm) Streaming to 2 metres long and USB ports HD touch screens with YouJoon

In the Business cabin, fine dining is in the spotlight: on long-haul flights, Joon entrusts two dishes on its menu to great French chefs such as Joël Robuchon, Guy Martin, Michel Roth, Olivier Bellin or Anne-Sophie Pic.

Business customers enjoy an aperitif, an appetizer and a full menu served in a new collection of tableware designed by Jean-Marie Massaud. Joon also offers its business customers a wine list drawn up by Paolo Basso and a cocktail created by the Experimental Cocktail Club.

*11.6 inches (29 cm) in the front row Premium Economy, additional space

In the Premium Economy cabin, passengers can relax in a spacious and quiet bubble of comfort, to sleep, read or work as they please.

Seat reclines to 133° New 13.3 inch (33 cm) 99 cm leg room Comfort kit touch screen

Customers travelling in Economy and Premium Economy on Joon also benefit from certain Air France services at the airport.

Air France assistance for customers with connections Services, boarding passes and information on Joon on flights operated by Joon, Air France and their flights available on the Air France app partners

Economy, a modern and connected trip

In the Economy cabin, everything is provided to ensure comfort and tranquillity on every trip. For further enjoyment, a monthly entertainment program is available on a large touch screen.

Seat reclines to 118° 10 inch (25 cm) touch Adjustable headrest Electric socket screen and USB port

With AlloSky, Joon customers can enjoy a private movie theatre experience, with films portrayed on a high-definition screen like at the cinema. On board long-haul flights, for €15 per flight, these virtual reality eyeglasses and noise- reduction audio headset allow passengers to enjoy the latest films and documentaries in 3D, 2D and VR 180°. SkyPriority - exclusive advantages from check- in to baggage delivery

At the SkyTeam , SkyPriority delivers the most exclusive benefits offered by the Alliance’s twenty member airlines to ensure the smoothest possible experience for passengers travelling in La Première, Business, and Premium Economy class as well as SkyTeam Elite Plus members.

Easily recognizable, the «SkyPriority» logo appears on boarding passes and on all signage at airports. The service offers eligible passengers priority check-in, faster and privileged access to security controls as well as customs clearance and priority boarding. SkyTeam is the first to offer its Premium passengers a set of priority ground services. Today, this service is available at over 1,000 airports worldwide. Over 1,000 destinations with SkyTeam The SkyTeam airline alliance now has twenty members around the world. This alliance offers customers comprehensive services for transporting passengers and cargo. Member airlines have created alliances that allow them to develop their services and increase their opportunities for growth in all markets. When they travel with one of the twenty SkyTeam member airlines, customers benefit from unique services that make it easier to travel on flights from different airlines. They can earn miles on all airlines and have access to over 600 lounges worldwide. In total, SkyTeam’s twenty member airlines serve 1,074 destinations in 177 countries. Maps to save time at the airport SkyTeam offers via its mobile app a series of digital maps allowing customers to find their way more easily around the alliance airlines’ 39 hubs and airports. With this new functionality, customers can for example locate their boarding gate, as well as the whereabouts of lounges, restaurants and shops on their smartphone. Flying Blue, a leading loyalty programme in Europe

Flying Blue, the Air France-KLM group’s frequent flyer programme with 15 million members, groups together 39 airlines and over 100 non-airline partners.

The more frequently its members travel, the more their loyalty is rewarded. With the Flying Blue card, customers can access a whole raft of services specially designed to make travelling more enjoyable.

On www.airfrance.fr and www..com, members are free to consult their account, directly order their reward tickets or request mile updates.

On the www.flyingblue.com website, customers have access to a clear presentation of Flying Blue with a detailed description of the benefits that come with the different Explorer, Silver, Gold and Platinum statuses, together with videos and tutorials.Members can also consult the many ways to earn and spend their miles as well as an exhaustive list of all the programme’s partner offers in “Flying Blue Store”. Air France-KLM Group Communications Division 2018 summer season www.airfranceklm.com - @AirFranceKLM