MARRIOTT INTERNATIONAL, INC.
2002 ANNUAL REPORT At Marriott resorts worldwide, relaxation is an active pursuit, found among refreshing pools, world-class spas and championship golf.
VISION: To be the world’s leading provider of hospitality services.
Since its founding in 1927, our company has been built on a foundation of hard work, integrity, service and the pursuit of excellence.The knowledge and experience we’ve gained over the years has served us well as we’ve grown from a root beer stand to a global lodging company.Today, Marriott International is an acknowledged leader in the hospitality industry.We offer the most comprehensive lodging portfolio in the world, with nearly 2,600 properties across 18 hotel, vacation ownership and corporate housing brands.
Along the way, we’ve built a highly regarded but never duplicated culture that emphasizes the importance of people and recognizes the value they bring to our organization. Every day, approximately 144,000 associates serve guests in 67 countries and territories. It is their attention to detail, commitment to quality, and passion for delivering world-class service that keeps guests coming back to Marriott.
CONTENTS 27 NOTES TO FINANCIAL STATEMENTS 47 QUARTERLY FINANCIAL DATA 1 FINANCIAL HIGHLIGHTS 48 SELECTED HISTORICAL 2 BRAND OVERVIEW FINANCIAL DATA 6 EXECUTIVE LETTER 49 MANAGEMENT’S REPORT 10 MARRIOTT’S HERITAGE 49 REPORT OF INDEPENDENT OF SERVICE AUDITORS 11 FINANCIAL REVIEW 50 DIRECTORS AND OFFICERS 23 FINANCIAL STATEMENTS 51 CORPORATE INFORMATION
Cover: Inspired by the splendor of the Grand Canyon, the alluring JW Marriott Desert Ridge Resort & Spa in Phoenix boasts a serene setting accented by majestic palm-lined paths and star-studded evenings. Financial Highlights $1.93 $936 $18.6 $17.5 $1.74 $17.5 $827 $15.9 $1.54** $756** $1.51 $707 $641* $1.05*
99 00 01 02 99 00 01 02 99 00 01 02 Systemwide Sales Lodging Segment Results Earnings per Share (billions) (millions) (diluted—from continuing operations) (from continuing operations) *as reported *as reported **excluding restructuring and other charges **excluding restructuring and other charges
MARRIOTT INTERNATIONAL, INC. 2002 2001 CHANGE (dollars in millions, except per share amounts) Systemwide sales1 ...... $18,599 $17,477 6% Lodging segment profit2 ...... $ 707 $ 756 –6% Income from continuing operations, net of taxes3 ...... $ 439 $ 398 10% Diluted earnings per share1,2 ...... $ 1.74 $ 1.54 13%
1 From continuing operations. 2 Excludes restructuring and other charges of $115 million (pretax) in 2001. 3 Excludes restructuring and other charges of $129 million (net of taxes) in 2001. 8.0% 7.7% 463,400 7.2% 435,900 6.8% $42.25 $41.15 390,500 355,900 $34.28 $31.56
99 00 01 02 99 00 01 02 99 00 01 02 Stock Price Lodging Rooms Share of Total U.S. Room Supply (as of year-end) (excluding ExecuStay apartments) (excluding timeshares and ExecuStay apartments) The Ritz-Carlton, Key Biscayne is Miami’s newest oceanfront resort and spa, located on the southernmost barrier island in the United States. “When anyone, anywhere sees the name ‘Marriott’ and believes it ensures a standard of quality, integrity and dependability, that’s an act of trust. We have built trusted brands Brands over 75 years, and today we earn that trust with everything we do.” J.W. MARRIOTT, JR.