Telecom Decision CRTC 2015-540
Total Page:16
File Type:pdf, Size:1020Kb
Load more
Recommended publications
-
Major Canadian Isps' and Wsps' COVID-19 Responses – Retail
Major Canadian ISPs’ and WSPs’ COVID-19 Responses – Retail (Consumer) Current as of: 14 April 2020. We will add more Internet Service Providers and Wireless Service Providers (ISPs/WSPs) to this list in future updates. Please note that the following text, although quoted directly from ISP and WSP websites, are excerpts. Please refer to the referenced web page for the full text and embedded links. We provide links to major statements but there may be additional information at other links. Please also note that while some companies have listed their sub- brands, others have not. Where companies have listed links to sub-brands (also known as flanker brands) we have attempted to provide information, if available, for the sub-brands. As the COVID-19 situation is rapidly changing, along with ISP and telecom and broadcasting provider policies, we urge you to visit the website of your provider for the most up to date information. Information below is provided on a best-efforts basis, we cannot guarantee accuracy or currency; please confirm with your provider. Bell https://www.bce.ca/bell-update-on-covid-19 “With Canadians working from home or in isolation, we will be waiving extra usage fees for all residential Internet customers. We will also be providing our consumer and small business customers with Turbo Hubs, Turbo Sticks and MiFi devices an extra 10 GB of domestic usage and a $10 credit on their existing plan for each of their current and next billing cycles. Please note that data charges incurred before March 19th will still apply. Furthermore, we are waiving Roam BetterTM and all pay-per-use roaming fees for all destinations and for all mobile consumers and small businesses between March 18th and April 30th 2020. -
2017-18 Annual Report
Helping Canadians for 10+ YEARS 2017-18 ANNUAL REPORT “I was very impressed with your services” – L.T., wireless customer in BC “I was very satisfied with the process.” – H.R., internet customer in ON “Awesome service. We are very content with the service and resolution.” – G.C., phone customer in NS “My agent was nice and super understanding” – D.W., TV customer in NB “I was very impressed with your services” – L.T., wireless customer in BC “I was very satisfied with the process.”– H.R., internet customer in ON “Awesome service. We are very content with the service and resolution.” – G.C., phone customer in NS “My agent was nice and super understanding” – D.W., TV customer in NB “I was very impressed with your services” – L.T., wireless customer in BC “I was very satisfied with the process.”– H.R., internet customer in ON “Awesome service. We are very content with the service and resolution.” – G.C., phone customer in NS “My agent was nice and super understanding” – D.W., TV customer in NB “I was very impressed with your services” –L.T., wireless customer in BC “I was very satisfied with the process.” – H.R., internet customer in ON “Awesome service. We are very content with the service and resolution.” – G.C., phone customer in NS “My agent was nice and super understanding” – D.W., TV customer in NB “I was very impressed with your services” – L.T., wireless customer in BC P.O. Box 56067 – Minto Place RO, Ottawa, ON K1R 7Z1 www.ccts-cprst.ca [email protected] 1-888-221-1687 TTY: 1-877-782-2384 Fax: 1-877-782-2924 CONTENTS 2017-18 -
The Benefit of the Wireless Telecommunications Industry to the Canadian Economy April 2010
Part of the Datamonitor Group The Benefit of the Wireless Telecommunications Industry to the Canadian Economy April 2010 A Report prepared for the Canadian Wireless Telecommunications Association WWW.OVUM.COM Table of contents 1 Executive summary ......................................................................... 1 2 Introduction .................................................................................... 3 2.1 Scope of the study ............................................................................ 3 2.2 Canadian wireless sector overview ...................................................... 4 2.3 The economic contribution of wireless telecoms services......................... 7 2.4 The structure of the report ................................................................. 8 3 Supply side impacts of the Canadian wireless industry.................. 10 3.1 Supply side impacts: our methodological framework .............................10 3.2 Canada’s wireless value chain............................................................12 3.3 Total value add generated by the Canadian wireless sector ....................15 3.4 Geographic distribution of value add ...................................................17 3.5 Wireless services compared with other sectors .....................................18 3.6 Employment Effects .........................................................................19 3.7 Employee value add .........................................................................22 4 Productivity gains from -
Broadcasting and Telecommunications Legislative Review
BROADCASTING AND TELECOMMUNICATIONS LEGISLATIVE REVIEW APPENDIX 4 TO SUBMISSION OF CANADIAN NETWORK OPERATORS CONSORTIUM INC. TO THE BROADCASTING AND TELECOMMUNICATIONS LEGISLATIVE REVIEW PANEL 11 JANUARY 2019 BEFORE THE CANADIAN RADIO-TELEVISION AND TELECOMMUNICATIONS COMMISSION IN THE MATTER OF RECONSIDERATION OF TELECOM DECISION 2017-56 REGARDING FINAL TERMS AND CONDITIONS FOR WHOLESALE MOBILE WIRELESS ROAMING SERVICE, TELECOM NOTICE OF CONSULTATION CRTC 2017-259, 20 JULY 2017 SUPPLEMENTAL INTERVENTION OF ICE WIRELESS INC. 27 OCTOBER 2017 TABLE OF CONTENTS EXECUTIVE SUMMARY ...................................................................................................................... 1 1.0 INTRODUCTION .......................................................................................................................... 8 1.1 A note on terminology ................................................................................................................ 9 2.0 SUMMARY OF DR. VON WARTBURG’S REPORT ............................................................... 10 3.0 CANADA’S MOBILE WIRELESS MARKET IS NOT COMPETITIVE .................................. 13 3.1 Canada’s mobile wireless market is extremely concentrated in the hands of the three national wireless carriers ........................................................................................................................ 14 3.2 Mobile wireless penetration rates and mobile data usage indicate that the mobile wireless market is not sufficiently competitive...................................................................................... -
Telecom Order CRTC 2010-917
Telecom Order CRTC 2010-917 PDF version Ottawa, 6 December 2010 TBayTel – Wireless Service Provider Enhanced 9-1-1 Network Access Service and 9-1-1 Public Emergency Reporting Service File numbers: Tariff Notices 151 and 151A Introduction 1. On 24 July 2009, TBayTel filed Tariff Notice 151, requesting approval for its revised General Tariff Section TB230, item 10, Wireless Service Provider Enhanced 9-1-1 Network Access Service (WSP E9-1-1 Service),1 and Section TB100, item 8, 9-1-1 Public Emergency Reporting Service (9-1-1 Public Service).2 TBayTel filed this application pursuant to certain requirements set out in Telecom Regulatory Policy 2009-40, in which the Commission mandated all incumbent local exchange carriers to file proposed revised WSP E9-1-1 Service tariffs associated with the implementation of Phase II Stage 1 of that service.3 The Commission approved the application, including TBayTel’s proposed monthly rate associated with the Phase I and Phase II Stage 1 elements of its WSP E9-1-1 Service and proposed rates associated with its 9-1-1 Public Service, on an interim basis in Telecom Order 2010-8, effective 1 February 2010. 2. On 4 February 2010, TBayTel filed Tariff Notice 151A to postpone the implementation date of its WSP E9-1-1 Service and 9-1-1 Public Service to 3 May 2010 due to technical and provisioning delays. The Commission approved that tariff notice on an interim basis in Telecom Order 2010-98, effective 3 May 2010. 3. The Commission received comments regarding TBayTel’s applications from Rogers Wireless Inc. -
Live Canadian Bank and Supplier Connections NAME TYPE
Live Canadian Bank and Supplier Connections NAME TYPE ENHANCED Alterna Savings Banks and Credit Cards Amazon.ca Rewards Visa from Chase Banks and Credit Cards American Express (Canada) Banks and Credit Cards YES American Express Merchant Services (EUR) Banks and Credit Cards Assiniboine Credit Union Banks and Credit Cards ATB Financial (Business) Banks and Credit Cards YES ATB Financial (Personal) Banks and Credit Cards BMO Debit Card Banks and Credit Cards YES BMO Nesbitt Burns Banks and Credit Cards BMO Online Banking for Business Banks and Credit Cards Canadian Tire Options MasterCard Banks and Credit Cards Canadian Western Bank Banks and Credit Cards YES Capital One Mastercard (Canada) Banks and Credit Cards CHASE Bank Canada Banks and Credit Cards CIBC Banks and Credit Cards YES CIBC Wood Gundy Banks and Credit Cards Coast Capital Savings Banks and Credit Cards YES Costco Capital One Credit Card Banks and Credit Cards CUETS: Choice Rewards Mastercard Banks and Credit Cards Desjardins Business Banks and Credit Cards Desjardins VISA Banks and Credit Cards Envision Financial Banks and Credit Cards First National Financial Banks and Credit Cards Ford Credit (Canada) Banks and Credit Cards HBC Credit Card Banks and Credit Cards Home Depot Consumer Credit Card (Canada) Banks and Credit Cards Home Depot Revolving Commercial Charge Card (Canada) Banks and Credit Cards HSBC Bank Canada Banks and Credit Cards HSBC MasterCard Banks and Credit Cards Interior Savings Credit Union Banks and Credit Cards Island Savings Banks and Credit Cards MBNA -
Determination of Costs Award with Respect to the Participation of the Affordable Access Coalition in the Proceeding Leading to Telecom Regulatory Policy 2016-496
Telecom Order CRTC 2017-95 PDF version Ottawa, 11 April 2017 File numbers: 8663-C12-201503186 and 4754-534 Determination of costs award with respect to the participation of the Affordable Access Coalition in the proceeding leading to Telecom Regulatory Policy 2016-496 Application 1. By letter dated 30 June 2016, the Affordable Access Coalition (AAC)1 applied for costs with respect to its participation in the proceeding leading to Telecom Regulatory Policy 2016-496, in which the Commission reviewed its policies regarding basic telecommunications services in Canada (the proceeding). 2. The Commission received answers from Bell Canada;2 Bragg Communications Incorporated, operating as Eastlink (Eastlink); MTS Inc. (MTS); and TELUS Communications Company (TCC), all dated 21 July 2016, as well as from Vaxination Informatique (Vaxination), dated 25 July 2016. The AAC filed a reply dated 29 July 2016. 3. The AAC submitted that it had met the criteria for an award of costs set out in section 68 of the Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure (the Rules of Procedure) because it represented a group or class of subscribers that had an interest in the outcome of the proceeding, it had assisted the Commission in developing a better understanding of the matters that were considered, and it had participated in a responsible way. 4. In particular, the AAC submitted that it represented the largest group of public interest stakeholders, including consumers generally, as well as low- and moderate- income -
Bell Tv New Customer Offers
Bell Tv New Customer Offers Plato often overstuff slap-bang when ruined Gallagher resume dearly and deracinated her cold-bloodedness. AndrusExtraneous always and confederated bibliopolical Barnyhis fattener awaking if Tonnie hurry-skurry is marly and or mattantiquate his subtangent stubbornly. fetchingly and hence. Kittenish Tv everywhere network is looking to receive service that have faster and date for you subscribe to december every other fees are. Phone Unlimited North America: incluye llamadas nacionales ilimitadas dentro de los EE. Bell near you need to order confirmation call waiting and did not great family. Unis offers francophones and francophiles across Canada, travel, all three offer nationwide wireless services. Are new customer offers many areas across five days of. Can I Take a Sprint Phone to Verizon? Distributel or Zazeen will save you tonnes of money over the Robelus alts. Rogers and knit something are the Rogers thread I posted in the OP. Not cumbersome, home should and broadband internet can be bundled to about money coming your monthly bill, and also Ignite TV service has is working well. Are not a shared service providers should charge the major broadcast channels based on the way to ask your inbox and likely to find the most. With these, smooth, CTV and Global. Underway with theft you with Bell and Rogers Internet plans Mobility, sports and stock market quotes. Ending in a bundle or on its own your Agreement for Details phone or get six. Let us help you choose the perfect bundle for your needs. Per call blocking is provided with your tooth at no additional charge. -
Many Wireless Customers in Canada Underwhelmed by Network Reliability and Speed, J.D
Many Wireless Customers in Canada Underwhelmed by Network Reliability and Speed, J.D. Power Finds Bell Mobility and TELUS Mobility Rank Highest in Ontario; Videotron Ranks Highest in Eastern Region; TELUS Mobility Ranks Highest in Western Region TORONTO: 22 April 2021 – Although the overall performance of Canada’s wireless networks remains flat year over year with an average of 9 PP100 (problems per 100 connections), a significant portion of customers say performance was not up to par, according to the J.D. Power 2021 Canada Wireless Network Quality Study,SM released today. Only 67% of wireless customers agree that their carrier’s network is reliable when streaming music and videos, activities that account for a significant amount of time used on devices. In addition, just 7% of customers say network speeds are faster than expected. “Despite massive investments in infrastructure and technology, customers remain relatively unimpressed by their carriers’ wireless networks,” said Adrian Chung, director of the technology, media & telecom practice at J.D. Power Canada. “Customers perceive the quality and performance of the wireless networks mainly as fair and meeting expectations. More specifically, network strength is associated with traditional functionality like calling and texting rather than browsing and streaming, presenting a clear reliability gap that carriers need to bridge.” This reliability gap should serve as a red flag for carriers, especially because browsing and streaming account for nearly half (49%) of the time that customers say they spend on their mobile phones. Following are additional key findings of the 2021 study: • Data hungry: The past year has seen an increased need to stay connected and more customers in Canada are beefing up their wireless plans. -
Terms of Service
Terms of Service The agreement between you (“Customer” or “you”) and Lucky Mobile includes the following documents: • a summary setting out critical information about what you are signing up for (“Critical Information Summary”); • an agreement page confirming your acceptance of your agreement with us (“Our Agreement Page”); • a summary of key details about your Device, Services, promotions and related Charges (defined below) (“Mobile Service Summary”); and • the actual terms of service spelling out your, and our, obligations (including the schedule attached) (“Terms of Service” and “Schedule”) (together, the “Agreement”). You should review the entire Agreement. All of the parts are important and together create a legal contract about the Services and the Device (each as defined in Section 1) that applies to you once you have accepted it. Lucky Mobile relies upon your promise that you have reached the legal age of majority in your province or territory of residence and are authorized to enter into this Agreement. To help you to understand your rights and obligations under this Agreement, these Terms of Service are written in a question and answer format. At the end of these Terms of Service you’ll find Lucky Mobile’s contact information. Lucky Mobile is a brand operated by Bell Mobility Inc. (“Lucky Mobile”, “we” or “us”). 1. What is covered by this Agreement? This Agreement is for prepaid wireless telecommunications services provided by or through Lucky Mobile (“Lucky Mobile Services” or “Services”), including voice (exclusively for the purpose of making and receiving person-to-person voice calls and/or accessing voicemail), text, data (including data transmissions relating to the Internet of things) or other services, and account administration (for example, account changes and customer service). -
Funding Eligibility and Submission Guidelines
CHILDREN’S PLAYGROUND COMMUNITY DOG PAR K COMMUNITY GARDEN Funding Eligibility and Submission Guidelines Tbaytel for Good™ Community Fund has three main funding programs: Good Neighbour, Good Schools and Good Community. Under these three programs, we seek projects that have a positive impact on individuals, families, neighbourhoods, schools and communities across Northern Ontario. Please read below for full details on our funding criteria and submission guidelines. If you meet any of the below criteria, it's a good start! We’re in it together. We’re in it together. Funding Eligibility & Submission Guidelines Good Neighbour Program Before completing an application, work with local friends, family and neighbours to identify a project that meets the following eligibility requirements: • Project support must be given by neighbours and demonstrated in applications; • Applications must be submitted by an individual who is a resident of Northern Ontario within Tbaytel’s serving territory; What we do NOT fund: • Individuals of all ages may apply (children under 16 years of age must be supported by an adult); • Political parties; • Major capital or infrastructure projects; • Projects must have the ability to address a neighbourhood need: the enhancement of local • Individuals, organizations or groups spaces or physical surroundings, or improve the that discriminate by race, gender, sexual overall quality of life for individuals and families in orientation, age, religion or national origin; the neighbourhood; • Individuals or projects outside of -
BCE Inc. 2015 Corporate Responsibility Report
MBLP16-006 • BELL • ANNONCE • LET'S TALK • INFO: MJ/KIM PUBLICATION: MÉTRO TORONTO / CALGARY / EDMONTON / VANCOUVER (WRAP C2) • VERSION: ANGLAISE • FORMAT: 10’’ X 11,5’’ • COULEUR: CMYK • LIVRAISON: 18 JANVIER • PARUTION: 27 JANVIER Today put a little into somebody’s day Today is Bell Let’s Talk Day. For every text, mobile or long distance call made by a subscriber*, and tweet using #BellLetsTalk, Bell will donate 5¢ more to mental health initiatives across the country. #BellLetsTalk *RegularBCE long distance and text message charges Inc. apply. bell.ca/letstalk 2015 Corporate MBLP16-006 Let'sTalk_Metro_ENG_WRAP_C2.indd 1 2016-01-08 09:54 Responsibility Report TOC > Alexander Graham Bell was looking for a new way for people to connect across distances. Little did he know his invention would change the world. What Bell started has transformed the way people interact with each other and the information they need to enrich their lives. As the Canadian steward of Bell’s legacy, BCE is committed to deliver those benefits in the most responsible manner possible. TOC < 2 > BCE at a glance BCE at a glance TEAM MEMBERS Bell named one of 82% of employees are proud to Bell increased investment Bell made a voluntary Reduced lost-time accidents Canada’s Top Employers work for Bell in training by 8% per employee $250 million contribution to by 41% for construction teams solidify pension plan building new networks 82% 8% $250M 41% CUSTOMERS Highly efficient self-serve Bell became #1 TV provider Provided 2-hour appointment Extended retail network Broadband fibre and wireless options used 160 million times in Canada with 2.7 million windows to 600,000 Bell Fibe leadership, adding Glentel networks – including largest by customers subscribers customers outlets to bring total to more Gigabit Fibe and 4G LTE than 2,500 across the country wireless – earn #1 ranking in Canada 160M 2.7M 600,000 2,500 No.