Lgov ACC Son Q12020
Accessibility across UK Local Authorities
Introduction
Digital accessibility regulation is challenging to manage and is negatively impacting those for whom the rules should be assisting. Public sector bodies must deal with accessibility, against a timetable. Now with a specific timeline in relation to the public sector achieving accessibility compliance for their websites, we have summarised our Q1 / 2020 results, reporting the position across the sector.
Feb. 13th 20120| Ver. 1.0 | Release | © Sitemorse In Summary.
For the Sitemorse 2020 Q1 UK Local Government INDEX we assessed over 400 local authority websites for adherence to WCAG 2.1. The INDEX was compiled 35% following some 260 million tests, checks and measures across more than 800,000 URLs. 17% Comparing the 2020 Q1 to the 2019 Q3 results; 45 improved, 44 declined, with the balance remaining the same. Two local authorities achieved a score of 10 (out of 10) for accessibility. Overall the top 10: 1 Harrogate Borough Council 6 Broxtowe Borough Council 48% 2 North Devon Council 7 Ceredigion County Council 3 Ards and North Down Borough Council 8 Cheshire East Council Score 10 - 7 Score 5 - 6 Score 0 - 4 4 Blaby District Council 9 Chichester District Council 5 Bracknell Forest Council 10 Comhairle nan Eilean Siar
It is important to note that this score is for automated tests; there are still manual tests that need to be performed however, a score of 10 demonstrates a thorough understanding of what needs to be done and it is highly likely that the manual tests will pass too. Overall %
It’s important to note that the INDEX covers the main website of each authority. The law applies to all websites operated, directly or on behalf of the authority. • Pages passing accessibility level A: 13% • Pages passing accessibility level AA: 80%
Pages passing Automated Pages passing Automated checkpoints Level A checkpoints Level AA
87% 20%
80%
13% Pass Pass Fail Fail What are the Regulations?
The EU Directive on the accessibility of public sector Why digital accessibility is important – “imagine websites and mobile apps *(Directive (EU) 2016/2102 using you are on a train” European standard EN 301 549 V1.1.2 (2015-04)), came Richard Morton, interim Head of Accessibility and into force for in the UK on 23 September 2018. The aim of Senior Accessibility Specialist at GDS)had this to say the regulations is to ensure public sector websites and recently Accessibility: why you should get on board mobile apps can be used by as many people as possible. The Directive lists 3 dates for compliance to be achieved: • 22 September 2019 - New public sector websites (those published after 22 September 2018) • 22 September 2020 - All other public sector websites • 22 June 2021 - Public sector mobile apps
Clarification from the Cabinet Office: “…any new content published after 23 September 2019 should be in an accessible format at the time of publishing.”
*https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32016L2102 https://www.etsi.org/deliver/etsi_en/301500_301599/301549/02.01.02_60/en_301549v020102p.pdf PDF documents.
Along with the compliance assessment of web pages, we also reviewed the PDF documents from each local authority’s website. In total there were 3,459 PDF’s assessed of which 81% were not tagged for accessibility. 2 of the most common actions required to improve levels 81% of compliance; • Content Tagging • Document Titles 19% Ensuring accessible documents is an increasingly challenging task for public sector bodies, as it introduces new work procedures and requires extra attention during document creation. Pass Fail The key to solving this challenge is supplying end users with tools that minimises the added workload and are easily adopted. We have found one such tool to be accessibilityfixer by dania software, which is covered later in this report. PDF management.
The *regulation has allowances for historic PDF documents. The full text of the regulation can be viewed online, in relation to PDF’s;
Citation and commencement 1.— (1) These Regulations may be cited as the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. (2) These Regulations come into force on 23rd September 2018.
Revocation 2. The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018(1) are revoked.
Application 4.— (2) These Regulations do not apply to the following content of a website or “standard” has the meaning set out in Article 2(1) of **Regulation (EU) No 1025/2012 mobile application of a public sector body— of the European Parliament and of the Council on European standardisation (a) office file formats published before 23rd September 2018, unless such content is needed for active administrative processes relating to **http://www.legislation.gov.uk/eur/2012/1025/contents the tasks performed by the public sector body;
(3) In this regulation— (a) “archives” means a website or mobile application which— (i) only contains content that is not needed for active administrative processes; and (ii) is not updated or edited after 23rd September 2019; …… (d) “office file formats” means a document in a format that is not intended primarily for use on the web and that is included in web pages, such as Adobe Portable Document Format, Microsoft Office documents or their open-source equivalents.
*http://www.legislation.gov.uk/uksi/2018/952/part/1/made Full Results – breakdown by authority.
The score is based on assessing the first 125 pages of a website – those closest to the home (first) page of the website.
40%
35%
30%
25%
20% The full results can be seen at: https://sitemorse.com/index/uk-local-government/2020-q1 15%
10% The following sites we excluded; • Fylde Council • Calderdale Council 5% • Dudley Metropolitan Borough Council • Erewash Borough Council • Lancashire County Council 0% • Leeds City Council 10 9 8 7 6 5 4 3 2 1 0 • New Forest District Council Breakdown (%) of website scores. • Newry, Mourne and Down District Council • Tonbridge and Malling Borough Council • Wealden District Council • Borough Council of Wellingborough • Wyre Council The detail of individual exclusions is available on request. Local Authorities Scoring 10 (out of 10) for Accessibility Harrogate Borough Council North Devon Council
Scoring 9 (out of 10) Ards and North Down Borough Council Comhairle nan Eilean Siar Orkney Islands Council Blaby District Council Dartford Borough Council Richmondshire District Council Bracknell Forest Council Daventry District Council Scarborough Borough Council Broxtowe Borough Council Derbyshire County Council Somerset West and Taunton Council Ceredigion County Council Eden District Council Thurrock Council Cheshire East Council Essex County Council Wigan Council Chichester District Council Hinckley & Bosworth Borough Council Wrexham County Borough Council
Scoring 8 (out of 10) Aberdeen City Council London Borough of Richmond upon Thames Council Rochdale Borough Council Bassetlaw District Council Maldon District Council Slough Borough Council Bridgend County Borough Council North Somerset Council South Ayrshire Council Buckinghamshire County Council North Warwickshire Council South Northamptonshire Council Bury Council Norwich City Council Spelthorne Borough Council Cherwell District Council Nottingham City Council Surrey County Council Cornwall Council Oxford City Council Teignbridge District Council East Herts Council Perth & Kinross Council Torfaen County Borough Council East Renfrewshire Council Reigate and Banstead Borough Council Worcestershire County Council
Scoring 7 (out of 10) Amber Valley Borough Council Dacorum Borough Council Hackney Council BCP Council - Bournemouth Derby City Council Kirklees Council BCP Council - Christchurch Dorset Council Oadby & Wigston Borough Council City of London Corporation Durham County Council Pendle Borough Council Clackmannanshire Council Falkirk Council Swindon Borough Council Craven District Council Fenland District Council Local Authorities Scoring 6 (out of 10) for Accessibility
Adur & Worthing Councils Conwy County Borough Council Hull City Council Allerdale Borough Council Coventry City Council Inverclyde Council Antrim & Newtownabbey Borough Council Darlington Borough Council Isle of Anglesey County Council Ashford Borough Council Denbighshire County Council Isle of Wight Council Aylesbury Vale District Council Doncaster Metropolitan Borough Council Kent County Council Babergh and Mid Suffolk District Councils Dumfries and Galloway Council Kettering Borough Council Babergh and Mid Suffolk District Councils Dundee City Council Lambeth London Borough Council Barnsley Metropolitan Borough Council East Lothian Council Leicestershire County Council Basildon Council East Northamptonshire Council Lewes and Eastbourne Councils BCP Council - Poole East Staffordshire Borough Council Lichfield District Council Birmingham City Council East Sussex County Council London Borough of Hammersmith & Fulham Council Blackburn with Darwen Borough Council Eastleigh Borough Council London Borough of Havering Blackpool Council Elmbridge Borough Council London Borough of Hounslow Council Bolton Council Enfield Council London Borough of Waltham Forest Council Borough Council of King's Lynn & West Norfolk Exeter City Council Manchester City Council Borough of Broxbourne Council Fareham Borough Council Mansfield District Council Boston Borough Council Flintshire County Council Medway Council Braintree District Council Gosport Borough Council Melton Borough Council Breckland Council Gravesham Borough Council Mid Devon District Council Bristol City Council Great Yarmouth Borough Council Mid Sussex District Council Broadland District Council Hambleton District Council Neath Port Talbot County Borough Council Bromley Harborough District Council Norfolk County Council Burnley Borough Council Harlow Council North Ayrshire Council Local Authorities Scoring 6 (out of 10) for Accessibility cont’d
Canterbury City Council Harrow Council North Hertfordshire District Council Causeway Coast and Glens Borough Council Hartlepool Borough Council North Kesteven District Council Central Bedfordshire Council Hastings Borough Council North Lanarkshire Council Chelmsford City Council Herefordshire Council North Lincolnshire Council Cheltenham Borough Council Hertsmere Borough Council North Norfolk District Council Cheshire West & Chester Council High Peak Borough Council North West Leicestershire District Council City of Lincoln Council Horsham District Council North Yorkshire County Council Northampton Borough Council Scottish Borders Council Thanet District Council Nuneaton & Bedworth Borough Council Sedgemoor District Council The City of Edinburgh Council Plymouth City Council Shropshire Council The Highland Council Preston City Council South Hams District Council The Royal Borough of Windsor and Maidenhead Council Reading Borough Council South Holland District Council Torbay Council Redbridge London Borough Council South Kesteven District Council Torridge District Council Renfrewshire Council South Lakeland District Council Trafford Council Rossendale Borough Council Southend-on-Sea Borough Council Wakefield Council Rother District Council Stafford Borough Council Warrington Borough Council Rotherham Metropolitan Borough Council Staffordshire County Council Warwick District Council Royal Borough of Greenwich Council Staffordshire Moorlands District Council Warwickshire County Council Rugby Borough Council Stevenage Borough Council Watford Borough Council Runnymede Borough Council Stoke-on-Trent City Council Waverley Borough Council Rushcliffe Borough Council Sunderland City Council West Dunbartonshire Council Rushmoor Borough Council Tamworth Borough Council West Lindsey District Council Rutland County Council Tandridge District Council Wokingham Borough Council Sandwell Metropolitan Borough Council Telford & Wrekin Council Wycombe District Council Local Authorities Scoring 5 (out of 10) for Accessibility Argyll & Bute Council Gedling Borough Council Southwark Council Armagh City, Banbridge and Craigavon Borough Council Guildford Borough Council St Helens Council Arun District Council Gwynedd Council Stockport Metroplitan Borough Council Bromsgrove District Council Kingston upon Thames London Borough Council Stroud District Council Caerphilly County Borough Council London Borough of Sutton Council Swansea Council Castle Point Borough Council Luton Borough Council Tameside Metroplitan Borough Council City of Bradford Metropolitan District Council Middlesbrough Council The London Borough of Camden Council City of Wolverhampton Council Midlothian Council The Moray Council Colchester Borough Council Mole Valley District Council Tunbridge Wells Borough Council Copeland Borough Council Newark and Sherwood District Council Vale of Glamorgan Council Croydon London Borough Council Newcastle-under-Lyme Walsall Council Cumbria County Council Newham London Borough Council West Berkshire Council Devon County Council Newport City Council West Devon Borough Council Ealing London Borough Council Redditch Borough Council West Suffolk - Forest Heath and St Edmundsbury Councils East Riding of Yorkshire Council Ryedale District Council Wiltshire Council Fermanagh & Omagh District Council Solihull Metropolitan Borough Council Wyre Forest District Council Gateshead Council South Tyneside Council
Scoring 4 (out of 10) Aberdeenshire Council Hampshire County Council Oxfordshire County Council Ashfield District Council Lisburn & Castlereagh City Council Pembrokeshire County Council Belfast City Council Maidstone Borough Council South Gloucestershire Council Glasgow City Council Milton Keynes Council Local Authorities Scoring 3 (out of 10) for Accessibility
Barrow Borough Council Leicester City Council Shetland Islands Council Bedford Borough Council Lincolnshire County Council South Bucks District Council Brentwood Council London Borough of Bexley Council South Derbyshire District Council Brighton and Hove City Council London Borough of Hillingdon Council South Norfolk Council Cambridgeshire County Council Mendip District Council South Oxfordshire Cannock Chase Council Merton Council South Ribble Borough Council Chiltern District Council Monmouthshire County Council Southampton City Council City of York Council North Tyneside Council Stockton-on-Tees Borough Council Cotswold District Council Northamptonshire County Council Swale Borough Council Derry City and Strabane District Council Northumberland County Council Test Valley Borough Council Dover District Council Nottinghamshire County Council Tewkesbury Borough Council East Devon District Council Oldham Council Tower Hamlets Council Folkestone & Hythe District Council Peterborough City Council Uttlesford District Council Halton Borough Council Powys County Council Vale of White Horse District Council Haringey London Borough Council Rhondda Cynon Taf Borough Council West Lothian Council Hart District Council Salford City Council West Oxfordshire District Council Knowsley Metropolitan Borough Council Selby District Council Westminster City Council Lancaster City Council Sevenoaks District Council
Scoring 2 (out of 10) Fife Council London Borough of Barking & Dagenham Council Winchester City Council Gloucester City Council Portsmouth City Council Local Authorities Scoring 1 (out of 10) for Accessibility
Basingstoke & Deane Borough Council Gloucestershire County Council Sheffield City Council Chorley Council Huntingdonshire District Council South Staffordshire Council East Ayrshire Council Redcar and Cleveland Borough Council St Albans City & District Council Epsom & Ewell Borough Council Rochford District Council West Lancashire Borough Council Forest of Dean District Council
Scoring 0 (out of 10)
Angus Council East Suffolk Council South Cambridgeshire District Council Barnet London Borough Council Epping Forest District Council South Lanarkshire Council Bath & North East Somerset Council Havant Borough Council South Somerset District Council BCP Council Hyndburn Borough Council States of Guernsey Blaenau Gwent County Borough Council Ipswich Borough Council Stirling Council Bolsover District Council Islington London Borough Council Stratford-on-Avon District Council Brent Council Lewisham London Borough Council Suffolk County Council Cambridge City Council Liverpool City Council Surrey Heath Borough Council Carlisle City Council London Mayor Tendring District Council Carmarthenshire County Council Malvern Hills District Council The City of Cardiff Council Charnwood Borough Council Merthyr Tydfil County Borough Council The Royal Borough of Kensington and Chelsea Council Chesterfield Borough Council Mid & East Antrim Borough Council Three Rivers District Council Corby Borough Council Mid Ulster District Council Wandsworth Council Council of the Isles of Scilly Newcastle City Council Welwyn Hatfield Borough Council Crawley Borough Council North East Derbyshire District Council West Sussex County Council Derbyshire Dales District Council North East Lincolnshire Council Wirral Council East Cambridgeshire District Council Ribble Valley Borough Council Woking Borough Council East Dunbartonshire Council Sefton Council Worcester City Council East Hampshire District Council Somerset County Council Wychavon District Council East Lindsey District Council More information?
Have a look at the results online: https://sitemorse.com/index/uk-local-government/2020-q1
We also run 2 webinars, every Tuesday: • The INDEX – a general introduction to the Sitemorse INDEX Local Government • Pragmatic Accessibility
Webinars Time February March April 11:30am 18 3, 17 14, 28 The INDEX 3pm 25 10, 24 7, 21 2pm 18 3, 17 14, 28 Pragmatic Accessibility 10am 25 10, 24 7, 21 Sitemorse
Sitemorse is a UK-registered privately-owned company, with no external investors – our shareholders are our staff. We provide Content Quality & Digital Governance automation to clients around the world.
Sitemorse was probably the first company to bring automation to the digital governance market (with our first services running nearly 15 years ago and our oldest current client joining us 13 years ago) along with being the first to introduce Data Science and Machine intelligence capabilities.
Most importantly we make compliance achievable for all with a Join a webinar, requests etc proven 3 stage process – its principles being; understanding, please email Adam Turner prioritisation and continuous improvement. [email protected]
For more information, visit www.sitemorse.com. dania software dania software improves the quality of written communication with tools that frees end users of cumbersome tasks and eliminates error-prone manual processes.
A digitalisation veteran With more than 15 years of involvement in the digitalisation of the Danish public sector, dania software is an experienced supplier with unique insights into the inner workings of public organisations. With this knowledge, we are able to develop highly specialised tools to improve outbound communication and simplify work procedures in councils across UK and Scandinavia. For more information; Kim Erbo Christensen Making accessibility easy [email protected]. When the EU Web Accessibility Directive was announced, we were approached by a council wanting to collaborate on a tool to aid their document improvement. Our joint efforts resulted in accessibilityfixer, a solution tailored to the specific needs of councils challenged with meeting the increased compliance requirements.
With accessibilityfixer it is easy to create high quality, accessible documents and PDF files. The tool is plug and play and enables all users to make compliant documents directly from the Microsoft Office suite. Disclaimer Copyright This document is offered as an overview and a starting point only This material is proprietary to Sitemorse and has been furnished – it should not be used as a single, sole authoritative guide. You on a confidential and restricted basis. should not consider any aspect of the service, or its provision as Sitemorse hereby expressly reserves all rights, without waiver, legal guidance. election or other limitation to the full extent permitted by law, in The services provided Sitemorse (UK Sales) Limited [Sitemorse] and to this material and the information contained therein. is based on an assessment of the available areas of a website at Any reproduction, use or display or other disclosure or a point in time. Sections, areas of the site that are not open to dissemination, by any method now known or later developed, of public access or are not being served (possibly be due to site this material or the information contained herein, in whole or in errors or downtime) will not be covered by our findings. part, without the prior written consent of Sitemorse is strictly Where matters of legal compliance are concerned you should prohibited. always take independent advice from appropriately qualified Sitemorse is a registered trademark. individuals or firms. This document does not constitute a contractual agreement; service detail, prices and / or offers are subject to change or may be withdrawn without notice.