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Csr & Environmental SUZUKI CSR & ENVIRONMENTAL REPORT SUZUKI AIMS TO CONTRIBUTE TO THE SOCIETY AND BECOME A COMPANY LOVED AND TRUSTED THROUGHOUT THE WORLD SUZUKI CSR & ENVIRONMENTAL REPORT 2016 CONTENTS With Local Communities・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 48 Introduction Cleanup activities Introduction・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 3 Supporting disaster struck areas Educational supports Company Profile ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 4 Contribution to local community Suzuki Plaza Special Article Efforts by Domestic Sales Distributors・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 64 Eco-friendly minivehicles Efforts by Overseas Group Companies・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 68 01 Eco-friendly minivehicles・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 6 02 Suzuki announces the New Mid-Term Management Plan ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 7 SUZUKI NEXT 100 (from FY2015 to FY2019) Environment Efforts for Environment Promotion of Environmental Management・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 82 CSR CSR Policy Suzuki Global Environment Charter CSR Policy・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 10 Suzuki Environmental Organizational Chart Environmental Plan Suzuki Group Code of Conduct・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 11 Life cycle assessment Introduction of Environmental Management System Emergency training Environmental accidents, etc. CSR Corporate Governance Production activity and environmental load Environmental accounting Corporate Governance・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 15 Control of Global Warming・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 93 Corporate Governance System and Risk Disclosure of greenhouse effect gas emitted from the entire value chain Management System・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 18 [Product development] Improvement in fuel efficiency [Product development] Development and technologies of next-generation vehicles CSR CSR Initiatives [Design, development] Reduction of Freon [Production, distribution] Energy-saving for business operations ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 25 With Our Customers [Production, distribution] Energy-saving for distribution Customer Relations Office Welfare vehicles (“With” Series) Promotion of Environmental Conservation etc.・・・・・・・・・・・・・・・・・・・・・・・ 112 Motorized wheelchairs and Electro senior vehicles [Design, development] Air pollution Efforts for safety [Design, development] Reinforcement of management of substances Efforts for motorcycles of concern contained in products [Design, development] Noise reduction With Our Business Partners・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 34 [Design, development] Reduction of VOC in car interior Sustainable relationships [Production, product] VOC reduction in the painting process Global procurement [Production, product] Control of chemical substances Business Continuity Plan [Production, product] Reduction of odor and noise Efforts for compliance with laws and regulations, respect for human rights and environmental conservation Promoting the 3Rs (Reduce, Reuse, and Recycle)・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 119 Consideration to recycling ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ Suzuki Foundation Activities 35 Packing materials The Suzuki Foundation Waste Supporting public interest “Motoo Kimura Evolutionary Studies Fund” Water resources Suzuki Education and Culture Foundation Management assistance for the Mundo de Alegria School for Cooperation with Society・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 128 Japanese-South Americans Expansion of environmental communication With Our Employees・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 37 Efforts for safety, health and traffic safety Efforts for career advancement Secure and comfortable working environment Efforts for promoting women's active participation Environment Environmental Data In-house education system Environment-Related Data of Key New Products in FY2015・・ 135 Employee relations Automobiles / Motorcycles Deployment of an affiliate “Suzuki Support” Environment-Related Data on Suzuki domestic plants Our Shareholders and Investors・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 43 and domestic group manufacturing companies・・・・・・・・・・・・・・・・・・・・・ 147 Improving corporate value Suzuki domestic plants For our shareholders and investors Domestic group manufacturing company Shareholder Benefit Program Investor Relations A History of Suzuki’s Environmental Protection Efforts・・・・・・・ 158 ●The period covered by this report is the FY2015 (from April 1, 2015 through March 31, 2016). However, this report also contains descriptions on some activities taking place before or after that time period. ●This report covers information about not only Suzuki Motor Corporation, but also Suzuki Group companies. (Unless “related companies”, “dealers”, or “overseas” is indicated in each description, the information is related to Suzuki Motor Corporation.) ●This report was created in accordance with “Environmental Reporting Guidelines 2012” by the Ministry of the Environment. ●Please note that the website addresses indicated in this report may be changed without notice. ●"Domestic plants" in this report refer to 6 plants in Japan: Kosai Plant, Iwata Plant, Sagara Plant, Takatsuka Plant, Toyokawa Plant, and Osuka Plant. SUZUKI CSR & ENVIRONMENTAL Introduction Special Article CSR CSR Policy REPORT 2016 CSR Corporate Governance CSR CSR Initiatives Environment Efforts for Environment Environment Environmental Data Introduction First of all, the Company wishes to express its profound apologies for the disturbance caused to our shareholders and all stakeholders as a result of cases of improper activities that were inconsistent with national regulations with regards to gas emission and fuel consumption testing of the Company’s automobiles. The Company will take preventative measures to ensure that this will not happen again, and will work to ensure thorough compliance and strengthen risk management systems in all fields of its business. The Group established the New Mid-Term Management Plan SUZUKI NEXT 100 - Strengthening of management base toward the 100th anniversary of foundation and the next 100 years -, a five-year plan from 2015. The Group will be celebrating its 100th anniversary of foundation in 2020. In order for the Group to continuously grow for the next 100 years, Suzuki will put efforts into strengthening of management base by positioning the next five years as the period to stabilize the foundation of management. The Group will tackle as Team Suzuki to globally develop manufacturing base and overhaul working procedure. Under the New Mid-Term Management Plan, the Group will unite as one to enhance corporate value and aim for sustainable growth. Suzuki aims to become a company loved and trusted throughout the world and will continue working on contributions to the environment and the society. We ask for your continued support. In this report, our CSR (Corporate Social Responsibility) and environmental activities carried out in FY2015 are introduced. We hope this report can provide an opportunity to understand our CSR and environmental activities. Suzuki Motor Corporation Representative Director and President Toshihiro Suzuki Suzuki’s CSR Suzuki Aims to Contribute to the Society and Become a Company Loved and Trusted throughout the World CSR Policy………………………………………………………………………………………………………………………… Under the first paragraph of the mission statement “Develop products of superior value by focusing on the customer”, the Group has been placing "valuable products" on the base of manufacturing since our inauguration. We will constantly listen to footsteps of the times and make the best effort to create truly valuable products that satisfy our customers. Under the slogan “Small cars for a big future”, we will work toward manufacture of “small cars” and “environmentally-friendly products” which are wanted by our customers. We will also work on lean, efficient and sound management by emphasizing the “Smaller, Fewer, Lighter, Shorter, and Neater” concept in terms of production, organization, facility, parts and environment. Our executive officers and employees will strictly adhere to all statutes, social norms, and in-house rules, etc., act fairly and with sincerity. ● 3 ● SUZUKI CSR & ENVIRONMENTAL Introduction Special Article CSR CSR Policy REPORT 2016 CSR Corporate Governance CSR CSR Initiatives Environment Efforts for Environment Environment Environmental Data SUZUKI OUTLINE (as of March 31, 2016) ■Company name: SUZUKI MOTOR CORPORATION ■Main product Line: ■Date of Incorporation:
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