HMCS WINNIPEG 338 OpERATION REASSURANCE DEPLOYMENT 2015

Your deployment guidebook includes info on the following:

• Benefits • Communications • Medical • PSP Programs Information • MFRC Checklists • Legal Information • Important Records ...and much more HMCS WINNIPEG

4 Admiral’s Message 6 Commodore’s Message 8 Commanding Officer’s Message 12 443 MH Squadron Commanding Officer’s Message 14 About the Area of Operation 18 Medical and Dental Information 21 Legal Information 23 Communication 24 Allowances and Benefits 29 Chaplains 30 Regular Mail 30 Personnel Support Programs 32 Dealing with the Media 33 Military Family Resource Centre 45 Important Phone Numbers

Views and opinions expressed in this guide are not necessarily those of the Department of National Defence. This product was produced by LOOKOUT Newspaper and Creative Services: CFB Esquimalt, PO Box Stn Forces, Victoria, B.C. V9A 7N2 Ph: 363-33372 Email: [email protected] CFB ESQUIMALT Project Coordinator: Melissa Atkinson

Design: Lookout Production www.lookoutnewspaper.com NEWSPAPER & CREATIVE SERVICES ADMIRAL’S MESSAGE Rear Admiral Bill Truelove Commander Maritime Forces Pacific Joint Task Force Pacific

To “Team Winnipeg” After months of intensive preparations, you will soon depart Esquimalt to deploy on your Op Reassurance mission. This deployment will see you operate alongside NATO partners in the Mediterranean and potentially other regions. Throughout your time away you will travel around the world proudly flying the Canadian flag as you deliver ‘operational excellence’ on behalf of Canada and the Royal Canadian Navy. Your ship’s company, comprised of regular and reserve component sailors along with your professional air detachment, are ready for this mission. You have trained hard and worked long hours to ensure your ship and helicopter are technically prepared and I know that you will excel throughout your time away. I also know that long deployments can be challenging for both crew members and their families as they deal with the extended period of separation and all of the associated challenges. This booklet is intended to highlight the resources that are available to assist you and your loved ones during the deployment. Please know that the entire leadership of the Canadian Armed Forces stand ready to provide support and assistance to you while deployed. I encourage crew members and families to read through this book and to discuss your support plan prior to departing. I know that you have worked closely with the Fleet Commander, Naval Reserve leadership, Military Family Resource Center, Base Hospital, Personnel Support Program and many other agencies during your preparations and that these agencies are prepared to assist WIN members and families at any time. Whether crew member or family member, I encourage you to use the services available and to let us know immediately if you have any concerns. I am immensely proud of the crew and families of Winnipeg and I will follow closely you many upcoming successes while on deployment. You serve in the proudest traditions of the RCN and I wish you every success. “Fair winds and following seas” and we look forward to your safe return to Esquimalt upon the completion of your mission.

Yours Aye, Rear Admiral Bill and Brenda Truelove CPO1 Mike and Liz Feltham Commander Maritime Forces Pacific Formation Chief Petty Officer, MARPAC

4 OPERATION REASSURANCE 2015 MESSAGE DU ADMIRAL Contre-amiral Bill et Brenda Truelove Commandant des Forces maritimes du Pacifique

Pour “l’equipe du WINNIPEG” Après des mois de préparation intensif, vous allez bientôt quittez Esquimalt et déployer pour votre mission Op Réassurance. Au cours de ce déploiement, vous allez conduire des opérations aux côtés de nos partenaires de l’OTAN dans la Méditerranée et potentiellement d`autres régions. Tout au long de votre temps à l’étranger vous allez naviguer autour du monde et faire voler fièrement le drapeau canadien pour démontrer «l’excellence opérationnelle» au nom du Canada et de la Marine Royale Canadienne. L’équipage de votre navire, composé de marins réguliers et réservistes en plus de votre détachement aérien sont tous professionnel; vous êtes fin prêts pour cette mission. Vous avez travaillé fort pendant de longues heures pour vous s’assurer votre bateau et hélicoptère sont techniquement prêts et je sais que vous allez exceller tout au long de votre voyage lointain. Je sais aussi que les longs déploiements peuvent être difficiles pour tous, non seulement pour les membres de l’équipage, mais aussi pour leurs familles; car ils doivent composer aussi avec une période de séparation prolongée et de tous les défis associés. Ce livret a pour but de mettre en évidence les ressources qui sont disponibles pour vous et vos proches afin de vous aider pendant le déploiement. Je veux que vous sachiez que l’ensemble des dirigeants des Forces armées canadiennes sont prêts à fournir un soutien et une assistance incontestable pour vous pendant le déploiement. J’encourage les membres de l’équipage et leurs familles à lire ce livre et de discuter de votre plan de soutien avant notre départ. Je sais que vous avez travaillé en étroite collaboration avec le commandant de la Flotte, le leadership de la Réserve navale, le Centre de Ressources des Familles Militaires (CRFM), l’hôpital de la base, le Programme de soutien du personnel et de nombreuces autres organisetions lors de vos préparations et que ces organisetions sont prêts à aider les membres du WIN et leurs familles à tout moment. Que vous êtes membre de l’équipage ou membre de la famille, je vous encourage à utiliser des services disponibles et à nous informer immédiatement si vous avez des pré-occupations. Je suis extrêmement fier de l’équipage et de les familles du WINNIPEG, car je vais suivre de près vous nombreux succès lors de votre déploiement. Vous servez dans les traditions les plus fiers de la MRC et je vous souhaite tout le succès possible. “Bon vent et bonne mer» et nous nous réjouissons déjà de votre retour en toute sécurité à Esquimalt lorsque Mission sera compléte”

Vôtre Aye, CPO1 Mike et Liz Feltham Contre-amiral Bill et Brenda Truelove Formation Chief Petty Officer Commandant des Forces maritimes du Pacifique Forces maritimes du Pacifique

OPERATION REASSURANCE 2015 5 COMMODORE’S MESSAGE

Commodore Bob Auchterlonie Commander Canadian Fleet Pacific

This deployment will take your loved be possible without the support of ones far from their homes where they those who stay behind. will be working with our allies in a My wife Tammy and I understand high profile effort to increase global the challenges of being separated. security. No matter what the family dynamic However, no matter the reason is, whether as a single parent or as a for their absences, the challenge for couple, it is a tremendous challenge to those left behind remains the same - keep the home going when a parent is partners will not see each other for absent. In that regard, it is important several months and children will not that we as a naval family look after have that usual comfort provided by each other. their deployed parent. This booklet provides a wide range HMCS Winnipeg and your loved of information to assist families and one will be doing work of utmost partners of deployed personnel. Life importance to Canada. is unpredictable, so keep this booklet The Government of Canada has handy. Additionally, the Fleet Chief currently tasked Winnipeg to relieve and the incoming Fleet Commander HMCS Fredericton of her mission as will meet with the family network on a our forward deployed unit. monthly basis to discuss the progress As we are all aware, world events are of the deployment and answer any unpredictable and Winnipeg’s mission questions or concerns that parents, and focus may shift depending guardians and family members may on national priorities. It will be a have. lengthy and demanding deployment These Family Network Sunday for the crew, but one for which I sessions will take place at the Canadian know WINNIPEG’s team will be well Pacific Activity Centre in Colwood. prepared. Session dates will be promulgated by Having said this, none of this would the ship and MFRC shortly.

6 OPERATION REASSURANCE 2015 MESSAGE DU COMMODORE

Commodore Bob Auchterlonie Commandant de la Flotte canadienne du Pacifique

Dans le cadre du présent déploiement, le soutien de ceux qui restent derrière. un être cher partira loin de nos côtes Mon épouse Tammy et moi pour renforcer la sécurité mondiale en comprenons le défi que représente la collaboration avec nos alliés. séparation. Peu importe la dynamique Cependant, quel que soit le motif familiale, que ce soit en tant que de l’absence, le défi qui attend ceux parent seul ou en couple, c’est un qui restent est à peu de choses près énorme défi que de garder la maison le même, puisque les partenaires ne se quand un parent est absent. À cet verront pas pendant plusieurs mois et égard, il est important que nous nous les enfants ne bénéficieront pas de la entraidions au sein de la grande famille présence de leur parent déployé. de la Marine. L’équipage du NCSM WINNIPEG et Le présent guide contient beaucoup votre être cher vont accomplir une de renseignements qui aideront les mission des plus importantes pour le familles et les partenaires du personnel Canada. déployé. Gardez-le à portée de main, Le gouvernement du Canada envoie car on ne sait jamais ce que la vie nous le WINNIPEG en tant qu’unité déployée réserve. Par ailleurs, le premier maître pour remplacer le NCSM FREDERICTON. de la flotte et le nouveau commandant Comme nous le savons tous, de la flotte rencontreront le réseau des les événements mondiaux sont familles tous les mois pour parler des imprévisibles et la mission et les progrès du déploiement et répondre objectifs du WINNIPEG pourraient aux questions ou préoccupations que changer en fonction des priorités les parents, tuteurs et membres de la nationales établies par le famille pourraient avoir. gouvernement. Il s’agira d’un long Les séances du dimanche du réseau déploiement qui sera parfois très des familles auront lieu au Canadian exigeant pour l’équipage, mais pour Pacific Activity Centre à Colwood. lequel, j’en suis convaincu, l’équipage Le navire et le CRFM publieront du WINNIPEG sera bien préparé. prochainement les dates de ces Cela dit, rien ne serait possible sans séances.

OPERATION REASSURANCE 2015 7 HMCS WINNIPEG COMMANDING OFFICER’S MESSAGE

Commander Pascal Belhumeur Commanding Officer HMCS WINNIPEG

In mid-June, HMCS Winnipeg will as is operationally possible, both to set sail for the Mediterranean Sea to keep you informed regarding our join NATO forces and replace HMCS evolving programme, and to sustain Fredericton in theater. This deployment that vital link while we are abroad. on Op Reassurance will reaffirm our With our phone systems and commitments to the collective defense connectivity, you will be able of our NATO partners, while increasing communicate with us during our time overall maritime security as we build away; your letters, packages, emails upon existing relationships that aid and phone calls will play a major Canada’s diplomatic reach. role in maintaining the morale and I am very mindful of the amount of effectiveness of our teams. time your loved ones have spent away I am also aware of the amount of key from home preparing for this mission. family events that we will miss while My wife Karen and my two children we are away. A lot can happen when have shared in the ups and downs of away from home, and my Command dealing with deployment preparations Team and I will do everything we can and the emotional and physical strain to ensure that you are able to connect this puts on a family. I want you to with your loved ones during these know that you are not alone. We times. cannot do our job overseas without As with any military operation, your support. Getting a ship and her there may be occurrences when crew to the readiness state required security requirements will restrict the to deploy into high tempo operations availability of communication with is no easy task, and your support to the crew for short amounts of time. date has been instrumental in our We ask for your patience, cooperation successes. and understanding when these events Throughout our time away, my occur; they are simply precautionary team is committed to ensuring measures in order to perform our communications between you and mission and, more importantly, to your loved one is maintained as much keep the crew of Winnipeg safe.

8 OPERATION REASSURANCE 2015 Fortunately, we have the added help phone numbers, agencies and of the Military Family Resource Centre resources to assist Winnipeg families (MFRC) to keep you informed through and partners. their monthly briefs to families, which This is your aide memoir in case you will include video teleconference need anything while your loved one is opportunities. For any information away; use it to its fullest extent when that you are unsure of, questions you you need it. may have, or issues that you need Our strength and ability to perform addressed, the MFRC is your support our mission is anchored in knowing network to help you while your loved that our families at home are well one is on deployment. looked after. Their sole function is to give YOU support when you need it most. Winnipeg will be using this organization to provide support to families, whether it is through day care needs, helping support events for Winnipeg families to socialize, or just to help improve the flow of communication. This booklet is a starting point for you to prepare for this deployment. It provides a wide array of information,

OPERATION REASSURANCE 2015 9 MESSAGE DU COMMANDANT DU NCSM WINNIPEG Capitaine de frégate Pascal Belhumeur Commandant du NCSM WINNIPEG

À la mi-Juin, le NCSM WINNIPEG jour a contribué à notre succès. partira pour la Méditerranée afin Tout au long de notre séjour outre- de rejoindre les forces de l’OTAN et mer, mon équipe est engagée à remplacer le NCSM FREDERICTON fournir un moyen de communication dans son théâtre d’opération . Ce entre vous et votre bien-aimé autant déploiement, l’Op RÉASSURANCE, que possible. a pour but de réaffirmer nos Ceci permettra à la fois de vous engagements envers la défense tenir informé au sujet de notre collective de nos partenaires de programme, et de soutenir ce lien l’OTAN en augmentant la sécurité vital lorsque nous serons à l’étranger. maritime globale tout en améliorant Avec nos systèmes de téléphonie et de nos relations diplomatiques. connectivité, vous serez en mesure de Je suis très conscient que vos communiquer avec nous tout au long proches passeront un long moment du déploiement; vos lettres, paquets, éloignés de la maison afin de préparer courriels et appels téléphoniques cette mission. vont jouer un rôle majeur afin de Ma femme Karen et mes deux soutenir le moral de vos proches et de enfants ont partagé les hauts et maintenir l’efficacité de notre équipe. les bas du déploiement et l’impact Je suis également conscient du du stress émotionnel et physique nombre d’événements marquants sur notre famille. Je veux que vous durant lesquels votre être cher sera sachiez que vous n’êtes pas seul. absent. Beaucoup de choses peuvent Nous ne pouvons pas faire notre se produire lorsque vous êtes loin travail à l’étranger sans votre soutien. de la maison, et mon équipe de Prendre en charge un navire et son commandement va faire tout ce équipage avec toutes les préparations qu’elle pourra pour s’assurer que vous requises pour déployer dans des soyez capable d’entrer en contact opérations de haut calibre n’est pas pendant ces moments importants. une tâche facile, et votre appui à ce Comme pour toute opération

10 OPERATION REASSURANCE 2015 militaire, il peut y avoir des moments aurez le plus besoin et WINNIPEG lors desquels les exigences de sécurité utilisera cette organisation comme et confidentialité restreindront la lien principal. Le CRFM permettra disponibilité de communiquer avec aux familles de socialiser par le l’équipage. Lors de ces périodes de biais d’évènements qui auront communications restreintes, nous lieu régulièrement. Ils faciliteront demandons votre coopération et également la communication avec compréhension; ces évènements votre être cher. sont hors de notre contrôle et ils sont Ce livret est un point de départ souvent tout simplement par mesure afin de vous préparer pour le de précaution afin d’effectuer notre déploiement. Il offre une vaste mission en toute sécurité. gamme d’informations, de numéros Heureusement, nous allons de téléphone, des agences et des recevoir l’aide du Centre de ressources pour aider les familles et ressources pour les familles des les partenaires de WINNIPEG eci est militaires (CRFM) afin de vous tenir votre aide-mémoire au cas où vous informés à travers leurs chroniques avez besoin d’aide alors que votre mensuelles aux familles, incluant des bien-aimé est loin. Veuillez l’utiliser possibilités de téléconférence vidéo. dans toute son ampleur lorsque vous Pour toute information dont vous en aurez besoin. avez besoin ou tout autre soutien, le Notre force et notre capacité CRFM sera le réseau principal durant d’exécuter notre mission est ancrée le déploiement. dans le fait que nous savons que nos Leur fonction principale est de familles ont tous les soins et support vous soutenir lorsque vous en nécessaires à la maison.

OPERATION REASSURANCE 2015 11 443 MH SQUADRON COMMANDING OFFICER’S MESSAGE

LCol Patrick MacNamara 443 Maritime Helicopter Squadron Commanding Officer

Friends, family, and crew of HMCS your benefit. By taking part in the Winnipeg and her HELAIRDET: many events and activities available I would like extend my sincere through this network you’ll quickly appreciation to you for your hard realize how big your family really is. work, perseverance, and patience as I am very proud of our men you and your loved ones prepare for and women in uniform and am your upcoming deployment. particularly humbled by the sacrifices Op Reassurance is an extremely they and their families make each important mission for Canada and and every day; thanks for all you do, you should be proud to know you be safe, and have a great deployment. are helping to make this mission a success. 443 Maritime Helicopter Squadron trains and employs the best aviators and technicians in the world; without your support this would not be possible. The Canadian Armed Forces is a family, and like all families we stand by each other in all that we do. There may be times when you feel alone, but please know that the good people at the MFRC, at CFB Esquimalt, and here at 443 will help you in whatever way possible to make the time spent away from your loved ones easier. I encourage you to take full advantage of the extensive network of resources made available for

12 OPERATION REASSURANCE 2015 MESSAGE DU 443 MH commandant de l’escadron

Lcol Patrick MacNamara 443 Escadron d’hélicoptères maritimes Commandant Amis, famille, et équipage du NCSM sentirez seul, cependant veuillez WINNIPEG et son département aérien: savoir que les membres du CRFM, à Je voudrais exprimer mes sincères la BFC Esquimalt, et ici à 443 seront remerciements pour votre travail disponible afin que le temps passé loin acharné, la persévérance et la patience de vos proches durant ce déploiement que vous et vous proches ont démontré pas plus vite. en préparation pour notre déploiement. Je vous encourage à profiter L’Opération RÉASSURANCE est une pleinement du vaste réseau de mission extrêmement importante pour ressources mis à votre disposition. le Canada et vous pouvez être fiers de En prenant part aux nombreux savoir que vous contribuez à faire de événements et activités disponibles à cette mission un succès. travers ce réseau, vous vous rendrez L’Escadron d’hélicoptères maritime vite compte du support qu’apporte 443 emploi les meilleurs aviateurs et notre grande famille. techaniciens au monde; Sans votre Je suis très fier de nos hommes soutien, ce serait impossible. et femmes en uniforme et je suis Les Forces armées canadiennes particulièrement (humbled) par les est une famille, et comme toutes les sacrifices qu’eux et leurs familles font familles nous nous tenons a travers chaque jour; merci pour tout ce que toutes les situations. Il y aura sans vous faites, prenez soin de vous, et ayez doute des moments où vous vous un bon déploiement.

OPERATION REASSURANCE 2015 13 HMCS WINNIPEG

A Journey to the Centre of the World

Long ago during the Roman Empire, The process is rendered even more the Mediterranean Sea was considered complicated by the presence of anti- the centre of the world. Indeed, the immigrant political parties in many parts very word Mediterranean means the of Europe. middle of the land. The sea was home to Italy is on the front line in this struggle remarkable levels of maritime commerce and the Italian Navy and Coast Guard that linked Rome with Athens, with have done an outstanding job coping Alexandria in Egypt, and with the more with an endless stream of hopelessly distant corners of the empire, like the overloaded migrant vessels. Spanish peninsula and the Black Sea. Thousands have died at sea as their HMCS Winnipeg will soon be navigating vessels have foundered. Even more those historic waters, and while it could have managed to make it ashore thanks be argued that the centre of the world to Italian maritime patrols. Rome has has moved to the Western Pacific, the canvased support from other European Mediterranean is still a fascinating and states but the response has been complex geopolitical arena. tragically inadequate. The Italian peninsula lies at the heart In the interval, plans are being of the Mediterranean and very nearly formulated to turn the migrant vessels divides it in two. As many of you are around and to seek out and destroy aware, Italy, by virtue of its proximity to vessels operated by criminal cartels North Africa, is the destination of choice before those ships can be pressed into for huge numbers of boat people – service. hapless and desperate migrants seeking The migrant phenomenon is part of a a new life in Europe. worldwide movement of people, fleeing These migrants constitute a deep and from turmoil and seeking refuge. The emotional challenge for the countries same phenomenon is unfolding along the of Western Europe. Faced with aging Rio Grande as Mexicans seek entry into and declining populations, they need the United States and the Mediterranean migrants to enhance their work forces, is home to a number of migrant routes but the numbers of boat people are so along which Syrians, Afghanis, Yemenis vast and the processes so haphazard and others strive to gain entry to the that European governments are at their nations of the European Union. wits end as to how to integrate the One of those routes leads past Greece, new comers. a country that has been at the centre

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of a major economic drama gripping the possibility of having to exit from contemporary Europe. In broad terms, the Eurozone or common currency the economies of Europe tend to fall into community. There is a deep division of two tiers; a Mediterranean or Southern opinion as to how Athens should act. Tier that includes Greece, Italy, Spain and The Germans have maintained that Portugal and a Northern Tier centred Greece must tighten its financial belt around the great economic engine of and practice a strict policy of austerity. western Europe, Germany. Critics of this approach argue that what For a variety of complex reasons, is needed is not belt tightening but the Greek economy has ended up stimulus packages. in desperate straits. Some say that The government in Athens came to entrenched tax avoidance and bloated power on an anti-austerity platform but and entitled bureaucracies have fatally grim reality soon set in and the Greeks weakened the economy. Whatever the have been digging deep to find the case, Athens is at a crossroads; Greece money to repay their nation`s debt. must repay enormous loans to the Not far off the Greek coast is the European banking community or face island of Cyprus. Cyprus is, in a way,

OPERATION REASSURANCE 2015 15 HMCS WINNIPEG a metaphor for the complex - - and In the early 1920s a Turkish nationalist some would say tragic - - history of the leader Kemal Ataturk, decided to eastern Mediterranean. The island has modernize and westernize Turkey in a been divided since 1974 into a Turkish way that set it on a very different path occupied north and a Greek south. from its neighbouring Islamic states. For many years Canadian peacekeepers Drawing on the European experience patrolled the frontier between the two that witnessed a supremely important communities and despite an endless division of church and state, Ataturk set array of talks designed to reunite the about to ensure that the state, and the island it remains sadly divided. Turkish armed forces in particular, would Cyprus is, in many ways, the island in command the levers of power rather between, facing towards the Middle East, than Islamic religious community. towards Turkey and beyond. Curiously, Thus, Turkey became a forward-looking it is, statistically, the world’s biggest secular state for many years until fairly investor in Russia because Russian recently when Islamic forces began to interests have utilized Cypriot banks to exert themselves more and more forcibly launder money back into Russia. in Turkish affairs. At the same time Cyprus is becoming a The Turks find themselves on the vital player in an eastern Mediterranean frontlines of regional unrest. For a long energy play involving Israel and Turkey. while they took a restrained position on All three nations are looking to exploit the civil war unfolding in neighbouring off-shore gas reserves at a time Syria although they entertained no when European states, eager to wean affection for Bashar al Assad, Syria`s themselves off dependency on Russian authoritarian head of state. gas, are looking for alternative sources. The Syrian situation became far more One of these sources is gas moving by dangerous when the so-called Islamic pipeline through Turkey. Turkey is one State or IS, an organization of fanatical of those classic pivot states; a nation jihadi’s, determined to establish a new that links Europe to Asia, looks south caliphate or Islamic state in eastern Syria and southeast into the Arab world, looks and western Iraq, came into conflict north towards Russia, and west toward with the Kurds. the Mediterranean world. What is important in this instance is For decades it has served as the critical the fact that the Kurds occupy territory eastern anchor of NATO; its pivotal that spills from northern Iraq into position allowing NATO to surveil the eastern Turkey. The Turks and the Kurds Black Sea and Russia`s southern flank. have been at each other’s throats for Turkey is unusual in another way as well. decades but find themselves making

16 OPERATION REASSURANCE 2015 HMCS WINNIPEG common cause now against IS. policies were simply unsustainable HMCS Winnipeg’s deployment is financially and Spain has been obliged likely to take her far away from the to bear the pain of stringent austerity conflict-prone cockpit of the eastern measures. Mediterranean to what the ancients HMCS Winnipeg will be conducting used to call the Pillars of Hercules, the her business, upholding peace and very western end of the Mediterranean good order at sea, at a time when the where the Rock of Gibraltar marked Mediterranean is becoming increasingly what for many was the end of the dynamic and even problematic. Who known world. would have imagined, for example, that Gibraltar, still a British enclave Chinese and Russian warships would be leftover from a bygone era when the exercising together in the Mediterranean Mediterranean and the Red Sea were or that Canadian warships would be known as the windpipe of empire, is a patrolling in the Black Sea. continuous source of low level friction These are interesting and challenging between Madrid and London. times in the sea in the middle of the Like many other parts of the land. Mediterranean, Spain was touched by We need to wish the ship’s company the forces of Islam that swept along God speed and safe passage. the north coast of Africa and into the Iberian Peninsula in the 7th century AD. The Spanish Muslims or Moors lived in Spain until the historic year of 1492 when they were driven from the peninsula by the resurgent forces of Christianity. The Moorish legacy is still strong, nonetheless, and is obvious in the distinctive, highly decorated architecture common to much of the Muslim world. Like Greece, Spain has been wrestling with profound economic problems. In the years after World War II many European nations committed themselves to socialist policies designed to improve the lives of their citizens. Experience revealed, however, that many of these

OPERATION REASSURANCE 2015 17 HMCS WINNIPEG

MEDICAL & DENTAL PSHCP (Public Service Health Care Plan) This is an Extended Health Care insurance plans. benefit that provides medical insurance Clarification of eligibility of expenses for spouses and children of service and the limits of claims can be found in members, designed to help pay for the PSHCP employed information booklet health services and items that are or at www.phscp.ca. Limited quantities not covered by provincial health are available at the MFRC.

Claims • May be submitted at any time during a calendar year; no later than six months after the end of the year in which the expenses occurred. • If you require a Health Card, contact your unit’s office and request that a Card, with the member’s Certificate Number, be obtained. • Original receipts must be included with the claim form. • Always include the date of birth of all members included on claim. • Receipts must show the dates and details of the services rendered or purchases made. • Under Drug Expenses, indicate the DIN (Drug Identification Number) on the claim form. • Mail the claim together with the original receipts to the address on the claim form. • Claim forms are available at the MFRC or by calling Sun Life. • The serving member’s spouse can sign the claim forms. • After a baby is born, it must be registered for health coverage. Be sure to complete all the forms you are given at the hospital while you are there.

Call Sun Life, the PSHCP administrator, at 1-888-757-7427 if you have any questions or concerns.

18 OPERATION REASSURANCE 2015 HMCS WINNIPEG

Dental Care Plan Dental Care Plan Family members of Regular Force personnel and Reservists Claims on Class C service are automatically • When a member of your family has covered, provided that they have been dental work, a claim is submitted registered and placed on the military to your dentist when the work is member’s personnel file. There are no done. monthly premiums as the employer pays • Most dental offices will complete for full cost of coverage. The Dental Plan the claim form and provide you is a very comprehensive plan, and it is with a bill for services not covered to your benefit to become familiar and by the Great West Dental Plan. differentiate between claimable and • Claims must be submitted within 15 non-claimable expenses. months of the date on which the Prior to deployment CF members, if expense is incurred. they have not done so already, should complete the “Authorization for Claims Submission and Re-Direction of to Great West Life. Payment” form, in order to grant their Members can pick up a copy of the spouse, common-law, or person having form at the ship’s officer, or it can care and custody of an eligible child be downloaded at DND’s Director of signing authority for claim submissions Pension and Social Programs website. “Authorization to redirect payment” or http://www.tbs-sct.gc.ca/tbsf-fsct/ m6591-eng.asp for a pdf. The Redirection for Payment forms must then be mailed directly to: Great West Life Benefit Payments P.O. Box 6025, Station Main Winnipeg, Manitoba R3C 3C7 The serving member must advise the unit of any changes in marital status, address and family size as quickly as possible to ensure adequate coverage. Call Great West Life at 1-800-957- 9777, if you have any questions or concerns.

OPERATION REASSURANCE 2015 19 HMCS WINNIPEG

CF MEDICAL SERVICES The goal of Maritime Forces Pacific If required, aid can also be obtained from (MARPAC) and Canadian Armed Forces a number of Allied Military Facilities and Health Services Centre (Pacific) is to ensure civilian hospitals ashore. all deployed members receive exceptional The Sick Bay may also consult 24/7 with medical care and support: pre-deployment, on-call emergency physicians or the Fleet while deployed, and post-deployment. Support Medical Officer. All members of deployed ships undergo As the mission nears completion and medical screening in order to address any the deployed ship begins her sail back medical concerns prior to deployment. to Esquimalt, the crew will undergo post Members receive appropriate vaccinations deployment medical and social work and a screening social work interview. screening (note the social work screening is As well, the ship is outfitted with special done three months post-deployment). medical equipment and supplies that might This screening will be to help ensure the be needed during this particular mission. crew is both physically and psychologically On board, the Physician Assistant and Medical Technician are employed to deal healthy following their long deployment. with most acute health problems that might This assists members who require medical arise. In addition, in larger Task Groups, appointments, those dealing with quality there may be a Medical Officer available of life issues, or sometimes simply provides in-theatre for consultation, evaluation, and valuable medical documentation. If you treatment concerns. The Task Group will require further information or clarification likely have more extensive medical assets with respect to deployment medical than what would be available on our own concerns, please contact the Fleet Support respective ships. Medical Office at 250- 363-4948.

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LEGAL ISSUES What is a Power of Attorney? When credit unions, etc.) and land registry offices should I have one executed? to prefer, if not require, that a POA used in A Power of Attorney (POA) is a legal the transaction have been executed by a document by which you can appoint one lawyer actually involved in the transaction. or more other persons to do any business If you may be involved in a real estate transaction (bank transfers, bill payments, transaction during your absence, you are auto insurance renewal, even the purchase encouraged to consult with your lawyer, or sale of real estate) that you could do and confirm the preferred POA approach. yourself. While it is now routine for many Why have a will? sailors to obtain a POA for any prolonged Every person should have a Last Will and absence, it is not a legal requirement. Testament. Although not mandatory, the Power of A Will is a document that sets out your Attorney provides that comfort that, while instructions on how your personal and deployed, someone you trust is taking financial affairs will be managed after your care of your financial and administrative death. concerns. A Will must be in writing and must That being said, not every institution will be signed by you and, under most accept a POA (often because they use their circumstances, a witness. own form), and we advise all sailors to take A Canadian Forces military Will is a the document to every institution where it simple document that provides for passage might be used to confirm they will accept of your estate to one or a limited number of it during your absence. Some banks for people. It is designed to deal with the most example are known to require that persons basic of estates. execute the Bank’s own POA form. While a CF Will is better than no Will at You should also be aware that there is all, it is best suited for single members who in fact NO LEGAL OBLIGATION on ANY don’t have children or other dependants, institution to accept a POA at all. Some whose property is located in only one institutions are known to insist on dealing province, and who do not have large or with you (the principal) directly rather than complex estates to pass on. with your representative holding the POA A lawyer can draft a will that deals with (the Attorney). You are therefore strongly your care wishes for children or other advised to consult with all of your business, dependants, large estates, or complex financial and insurance institutions to see if requests for disposition of your assets, for they will accept a POA. example, creating legal trusts to care for Real estate transactions (purchase or children. sale) are of particular concern. Recent Consultation with a civilian lawyer who developments concerning real estate fraud drafts Wills is advised whenever you are have caused lending institutions (banks, considering care of children, are in a second

OPERATION REASSURANCE 2015 21 HMCS WINNIPEG or subsequent marriage, have money in trust country (most commonly the United States) funds, or contemplate division of assets in a and signed before a lawyer or notary may complex manner. assist. Ask your lawyer (or Notary in Quebec) If a concern, we advise you discuss if there are particular areas of concern this with an AJAG representative prior to regarding your province or Territory of deployment. You are also advised to contact, primary residence. well in advance of your deployment and the For example, you may be posted or on TD children’s travel, consular officials from the in Esquimalt, BC, but have property and/or country or countries to be visited. dependents elsewhere. Please be advised Consular Affairs Canada’s website offers that AJAG officers are not permitted to draft useful information and a sample letter in wills for CF personnel. this regard http://travel.gc.ca/travelling/ Why now? children/consent-letter Important information on traveling It is commonly held that it is best to write with children generally, including recent your Will before you die. Similarly, the best children’s passport requirements can be time to sign a Power of Attorney is before found at http://travel.gc.ca/travelling/ you need it. The purpose of both documents children/children-travel is peace of mind. The deployed service member need not worry that things at home SISIP, Supplementary Death Benefits need his or her attention and can focus on While it is important that all members the task at hand. In other words, plan ahead. of the CF regularly consider and update important documents such as wills and Other Legal Stuff Powers of Attorney, an issue often forgotten Filing Taxes is that of SISIP and SDB benefits. Another issue worth consideration is that It is vital that you consider who the of taxes. Although the military will request beneficiary (ies) of insurance benefits should an extension of the deadline for filing taxes, be. Revenue Canada advises that the deployed The person you chose on your enrolment sailor may complete a form (available from date (eg. boyfriend/girlfriend, first spouse) their offices) that will permit the filing of may not necessarily be the person you’d taxes by the person designated in the form. hope to receive benefits when you die (eg. Children’s Travel Letters your current spouse)! There have been incidents in the past If at any time you end a relationship with where immigration personnel at the borders your named beneficiary, or that person dies, have refused travel into another country make sure you update your beneficiary when only one parent in present. information. Although no guarantee, a letter from Contact SISIP and your ship’s office or the the deployed parent authorizing the other Base Orderly Room for more information on parent’s travel with the children to a named how to update these important programs.

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COMMUNICATION Email extended periods of time. You are encouraged to write and send • Depending on the situation, all of email to your spouse and significant the satellite time will be required to send other throughout this deployment. There and receive information solely for the are a few things to remember. The ship operation. will send and receive email through a • Lastly, regardless of any difficulties or satellite system called INMARSAT. delays, your email will sit in the mailbox The connection via the INMARSAT until the ship downloads them. satellite is dependent on a few things: E-mail may be sent to the ship’s crew • The position of the ship may hide the via: antennae from the satellite and therefore • Their CF email account using the @ no connection can be established. forces.gc.ca email address, or • Equipment may have problems and • A personal web mail account sometimes it takes a few days to find the accessed by the member through Internet problem and fix it. If parts are required it Explorer will take a few days more. Files and emails are restricted in size • For operational reasons, the ship may for operational purposes. Size is limited be required not to use their radios and to 1MB; any emails that exceed this size other communications equipment for will not be delivered.

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ALLOWANCES & BENEFITS The intent of the allowances and benefits working hours. Family Care Assistance is to provide an incentive to members to is not a taxable employment benefit. A serve outside Canada and to ensure that, member is entitled to be reimbursed a insofar as it is possible, members should maximum of the daily amount for childcare be neither better nor worse off than their established by Treasury Board in respect of counterparts serving in Canada. the difference between: In General • The amount paid by the member for In general, all benefits and allowances childcare or attendant care services as are subject to change without notice. Some a direct result of their being absent from may change on a yearly basis, while others their family home or place of duty for a may change monthly. period of 24 hours or more, and Everyone should be cautious and prudent • The amount normally paid by the when making financial plans based on any member for childcare or attendant care foreign allowances since the allowances services. can and do change. Due to the operational For this benefit to apply to service nature of this deployment, it may not couples, both members must be absent on be possible to provide all members every deployment or on duty travel for 24 hours benefit. or more. As cases differ from family to Every effort will be made to accommodate family, it is recommended that you consult the member while keeping their safety your administration staff to determine in mind. Most benefits are given while what can be claimed. a ship is in “the box.” “The box” is the Storage of Vehicles operational area as defined by Canadian Members of this deployment will be Joint Operations Command. attached posted as if outside Canada and While in the box some allowances are therefore be authorized to store one private tax exempt, and pay may be tax exempt, motor vehicle. In addition they will be as well (to a limit), dependent on the risk authorized to claim the following expenses: factor. This won’t be known until closer to • In “Commercial” Facilities, the deployment date. What follows is not • Actual Storage Charges a complete list of benefits, but it describes • Vehicle storage preservation fees the most common benefits. Vehicle Preparation Please speak with your ship’s office for Note: Member cannot claim these more details or call the Military Family expenses if vehicle parked in non- Resource Centre for more information. commercial/owner’s driveway or garage. Family Care Assistance (FCA) The member may be reimbursed expenses FCA is designed to help offset child and that are required to restore the vehicle to family care costs incurred in excess of roadworthiness up to $200. These may those costs normally paid during normal include labour charges associated with:

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• a mandatory safety check operational nature of this deployment HLTA • towing charges may not be possible for all members. • brake cleaning/adjustments and tire The intent of HLTA is to assist a member alignment/rotation who is deployed to a place of duty outside • labour and minor parts associated Canada to reunite with their next of kin with: (NOK). • a minor tune up Claimable: • PCV valve a. Airfare between post and home or • gas/oil filter change parent unit; • regular points; and b. Ground transportation between • standard spark plugs. terminal and home or parent unit Custodial expenses (for your home) (low rate of mileage); and If you are a single member without c. Airport taxes or fees not included dependents or a single parent but your in airfare. child(ren) won’t occupy the residence Not claimable: while you are away, you may claim certain a. Accommodation; expenses toward the upkeep of your home b. Meals; while deployed. c. Incidentals; You cannot claim these benefits if you d. Long-term parking charges; live in quarters. Remember to include a e. Insurance (all types); cover letter, posting message and a copy of f. Administration fees or charges; and the lease or rental agreement with receipts. g. Expenses for anyone other than your You will also need a list of the duties NOK. performed and a statutory declaration Reverse HLTA stating the property was vacant. This This benefit allows your next of kin (one benefit is claimed upon return to Canada person only) to travel to your location in and is applicable to commercial services lieu of you leaving the post or mission. only. Third Location HLTA What you can claim: With the prior approval of the a. Actual and reasonable additional Commanding Officer, a member may costs to maintain vacant residence during proceed on leave to another location to deployment reunite with their next of kin. b. Maximum $275/month with receipts For the reasons stated above, this third c. Snow clearing, lawn mowing, location cannot be in the Mission Area. security, increased insurance and minor The Third Location Rates are based on the maintenance average of the most economical cost for Home Leave Travel Allowance (HLTA) the six cities across Canada (i.e. Halifax, HLTA must be taken while on deployment. Quebec City, Ottawa, Winnipeg, Edmonton You are reminded that due to the and Victoria). It is a fixed allowance that

OPERATION REASSURANCE 2015 25 HMCS WINNIPEG is provided for only certain expenses as or may not be available each week, so outlined in CBI 10.21.06(3). unused minutes of this entitlement may be Post Combat Reintegration Allowance accumulated from week to week. (PCRA) The Sailor 250 entitles sailors to one PCRA does not apply to HMCS Winnipeg’s 10-minute telephone call to a NOK every current deployment. three consecutive days away from home PCRA is only payable in situations where port, using the designated phones installed the Chief of the Defence Staff (CDS) has in each ship. designated the operation as a combat In “The Box” the benefit increases to operation and restricted the granting of one 15-minute telephone call to a NOK leave due to operational reasons. for each period of three consecutive days If the deployment is later declared away from home. The talk-time minutes as a combat operation by the CDS, the are automatically added to each “active” Commanding Officer (CO) may deny the Sailor 250 card every Sunday night your granting of Mission Leave (and thus deny ship is employed at sea; with the time HLTA) for specific personnel required on accumulating whether it is used or not; board. DCBA will publish the PCRA rate for however, once your ship returns to its each ROTO (in the past the allowance was home-port your morale card’s minute $2,500). balance is returned to zero. Once the CO has determined that a Compassionate Travel member who is entitled to HLTA cannot be Compassionate Travel Assistance is granted Special Leave, the member will be designed to compensate a member at paid the allowance in lieu of HLTA. a post for transportation and travelling Special leave (Relocation) expenditures arising from: When a member is away from home a. the serious illness or injury of a on duty for operations and training dependent student or infirm child; or exercises, career courses or incremental b. the critical illness, critical injury or death taskings within or outside Canada, Special of: Leave (Relocation) may be granted at the (1) the father or the mother of the member; discretion of the CO. (2) the father or the mother of the Special Leave (Relocation) in member’s spouse or common-law partner; consideration of a compulsory relocation (3) the brother or sister of the member may be denied, withheld or limited but only or the member’s spouse or common-law because of exigencies of the service such partner; as time constraints in the event of a rapid (4) a member of the family unit as defined deployment or operational reasons beyond in FSD 54; or the control of the Commanding Officer. (5) a non-dependent child of the member Telephone calls or the member’s spouse or common-law The opportunity to place calls may partner.

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Operations Foreign Service Premium while the ship is in “the box.” It is based on (Ops FSP) many factors that are reviewed regularly This is a tax-free benefit payable to by NDHQ and is depending on the level of members while in “the box.” In terms of hardship faced while in the area. calculating the level you are paid Ops FSP, Hardship Allowance Bonus members earn one point per month while The HA bonus is to compensate members deployed in “the box.” with repeated operational deployments. Partial months (e.g. first and last month) It is payable as a percentage of Hardship of more than 10 compensation days are Allowance and is based on points considered full months for the purpose of accumulated for service in Operations (one accumulating points from deployment to point per calendar month). deployment. Risk Allowance Each time you accumulate six points you As with Hardship Allowance, Risk rise to a new increment. The basic amount Allowance is a tax-free benefit payable for an individual deploying for the first time in “the box” and based on factors that is $788/mth. are reviewed regularly by NDHQ. While SEE TABLE NEXT PAGE the level of Risk Allowance is set to 3 or Hardship Allowance (HA) higher, regular pay and allowances (up Hardship Allowance is a non-taxable to the amount earned by CPO1) is tax benefit that replaces Sea Duty Allowance exempt.

OPERATION REASSURANCE 2015 27 Level Points With1 Dependant With 2 Dependants With 3 Dependants

HMCS WINNIPEG

Operations Foreign Service Premium (Effective April 1, 2014 in CAD) Operations Foreign Service Premium (Effective April 1, 2014 in CAD) Accompanied by Accompanied by Accompanied by Accompmanied by 4 Level Points Member 1 Dependant 2 Dependants 3 Dependants or more Dependants 1A 0 to 6 788 1013 1170 1217 1267 1B 7 to 12 858 1111 1289 1342 1397 1C 13 to 18 929 1210 1407 1466 1528 1D 19 to 24 999 1308 1525 1590 1658 2A 25 to 30 1069 1406 1644 1714 1789 2B 31 to 36 1111 1466 1714 1789 1867 2C 37 to 42 1153 1525 1785 1863 1945 2D 43 to 48 1196 1584 1856 1937 2023 2E 49 to 54 1238 1643 1927 2012 2101 2F 55 to 60 1280 1702 1998 2086 2179 3A 61 to 66 1322 1762 2068 2161 2257 3B 67 to 72 1340 1787 2099 2193 2291 3C 73 to 78 1359 1813 2130 2225 2325 3D 79 to 84 1377 1838 2161 2257 2359 3E 85 to 90 1395 1863 2191 2290 2393 3F 91 to 96 1414 1889 2222 2322 2427 4A 97 to 102 1432 1914 2253 2354 2461 4B 103 to 108 1452 1943 2287 2390 2498 4C 109 to 114 1472 1971 2320 2425 2535 4D 115 to 120 1492 1999 2354 2461 2573 4E 121 to 126 1512 2028 2388 2496 2610 4F 127 to 132 1532 2056 2421 2532 2647 5A 133 to 138 1552 2084 2455 2568 2684 5B 139 to 144 1570 2109 2485 2599 2717 5C 145 to 150 1588 2134 2515 2630 2750 5D 151 to 156 1606 2158 2545 2661 2783 5E 157 to 162 1624 2183 2574 2692 2816 5F 163 to 168 1641 2208 2604 2723 2848 6A 169 + 1659 2233 2634 2754 2881 (TB, effective 1 April 2014)

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Chaplains Services to CAF Members & Dependants Church Services St. Peter’s Naval Chapel (P) Padre Lt(N) Matthew Squires is scheduled in Belmont Park 10:30 a.m. Sundays to sail with HMCS Winnipeg during the upcoming Op Reassurance deployment. Our Lady Star of the Sea Chapel (RC) He will provide pastoral counselling and in Belmont Park 10:30 a.m. Sundays support to the crew, church services and Christ the Redeemer Chapel (RC) support to the Chain of Command. He will at Naden 35 9 a.m. on Sundays be available to address any compassionate issues which may arise. There is a team of chaplains on the base How to contact the Chaplains in Esquimalt: and in the fleet who are prepared to assist • Main Office: 250-363-4030 families requiring support and assistance • After hours, the Duty Chaplain is during the sail. They are also a good point contacted through the MFRC 24 hr number: of contact if you need to connect with • 250-363-2640 (After 1600 hrs and on someone on the ships. weekends and only for emergencies)

A summary of what the Chaplains do: “We minister to our own.” The chaplain performs religious rites and ceremonies, in accordance with the tradition of their own faith group. “We facilitate worship for other religions.” If a chaplain is unable to personally provide specific religious support, the chaplain will seek to have such support provided by another chaplain or, where possible, by appropriate civilian religious leaders. A Muslim prayer room is also available 24/7 and is located in the back of the Interfaith Chapel at Naden in Building N 35. “We care for all CAF Members and their families.” In so far as is possible, we offer appropriate spiritual support and care to all soldiers, sailors and air personnel and their families regardless of their religious faith expression. Chaplains are often deployed with our members wherever they go. Chaplains not deployed may provide a liaison between the families at home and the members at sea. Chaplains are often the first line of support for personnel, particularly after hours and weekends (through emergency Chaplain Services which can be accessed by calling the MFRC at 363-2640). Chaplains help in many areas of pastoral care: counselling; compassionate leave – making recommendations to the chain of command for compassionate leave in support of family crisis; making referrals to the mental health professionals; fostering a sense of morale for personnel and their families, visiting the sick in hospitals both at home and abroad. Whether you are at home or at sea the Canadian Fleet Pacific Chaplains are the first line caregivers for all CAF members and their families.

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Regular Mail more interesting when a stack of letters Regular Mail Letters and parcels may arrive on board. For further information be mailed postage free by dropping them you can call the Fleet Mail Office at 250- off at any MFRC location. Call 250-363- 363-2176. 2640 for details. Delivery dates cannot be Packages and letters are encouraged and guaranteed due to the operational nature should be mailed to the following address: of this deployment. The MFRC also has free Sailor’s name & mess wrapping paper and tape if required. HMCS WINNIPEG Number letters in the order they are PO Box 17000 Stn. Forces written - this will make the reading much Victoria, B.C. V9A7N2

PERSONNEL SUPPORT PROGRAMS The Personnel Support Programs (PSP) Pacific Activity Centre (CPAC) and a variety staff is committed to serving those who of supervised themed birthday party serve in the West Coast Defence Team. options. Through the provision of numerous Check out the Summer Activity Guide in products, services, activities, programs for more program information. and facilities, PSP can assist you and yours in leading a healthy and active lifestyle. Specifically, PSP provides the following: health promotion information and programs, comprehensive fitness training and testing, an extensive sports program from local to international level of competition, numerous recreation activities including 16 clubs, and the Lookout Newspaper. Naden Athletic Centre (NAC) facility memberships are available for members of the Defence Team and their families at a very good rate. The PSP Recreation Program offers innovative leisure activities to meet the MARPAC Activity Guide needs of CAF members and their families, This guide is available in all and offers a diverse mix of activities, all MFRC and PSP facilities or can be designed to promote enjoyment and accessed at our website wellness. Our very successful programs www.pspesquimalt.ca. include fun activities at the Colwood

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Strengthening the Forces Our Facilities Strengthening the Forces Health Naden Athletic Centre Promotion Program delivers education and The Defence Team is welcome to use the prevention programs to military members, NAC, which provides a first-class fitness, their spouses and DND employees in four sports and recreation facility to help pass health priority areas: (1) Addictions Free the time during this deployment. To become Living; (2) Injury Prevention and Active Living; a member you must purchase a regular (3) Nutritional and Weight Wellness; and (4) family or spouse membership. For access to Social Wellness. the CFB Esquimalt gym and pool facilities Courses are delivered free of charge to you must have a NAC gym membership. For Defence Team members who are looking further info on gym memberships contact to take control of their health and wellness the NAC Kiosk at 250-363-5677. and maximize their quality of life and self Colwood Pacific Activity Centre awareness: The CPAC is a multi purpose centre located at • Intercommunication (Dealing with 2610 Rosebank Road in Colwood. This facility conflict and improving communication in offers a variety of recreational programs and personal relationships) services for the military community. Call 250- • Stress Take Charge 363-1009 for more info. • Mental Fitness & Suicide Awareness • Managing Angry Moments Don’t miss these • Weight Wellness special • Top Fuel for Top Performance Special Events • Butt Out Self Help PSP SUMMER CAMPS Health Promotion staff deliver presentations Book now. Call 250-363-1009 and briefings to ships, units and other groups and they work hard to influence and build a Navy Run, Sunday June 21 culture that supports and promotes healthy Register navyrunesquimalt.com decision making in the four priority areas. Base Commander’s Golf Tournament, Health Promotion also has a fantastic June 25. lending library which is located just outside Tickets on sale at the NAC kiosk of the Health Promotion reception area in the Naden Gym. Museum Open House July 4 Everyone welcome The Health Promotion team is also involved in the MARPAC Health & Wellness Strategy. Industrial Trade Show, The vision of the Strategy is to create a Thursday Sept. 17 resilient and healthy navy culture for the Naden Dril Shed defence team: families, military personnel Formation Fun Day and civilian employees. Saturday Sept. 19 noon to 4pm Naden

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DEALING WITH THE MEDIA

In addition to dealing with the stress What are their expectations? related to a deployment, some of you You have a right to know how long may be approached by the media for an this will take. Will they be recording you? interview. You are free to talk to the media Recording can help to ensure your quotes at any time; however, you are not obligated are accurate. You can also ask to limit the to, nor should you allow yourself to feel scope of an interview. For instance, you pressured. If you live in Residential Housing can say you are not prepared to speak Units and are being harassed by the media on a subject. This is not a guarantee of please call the Military Police. If you do protection but at least you tried. If he or choose to grant an interview, there are she comes back to the same topic more some things you should know that would than once, you’ll really know whom you are make it easier for you to be well prepared. dealing with! Training Develop Messages Media Awareness Training is available This is the most important thing you can through the Military Family Resource do! Try to think of the five best questions Centre (MFRC). To register for this training and five worst questions you could be call the MFRC at 250-363-2640 or 1-800- asked. Whenever you get into trouble, you 353-3329. should be able to refer to these and get Contacts back on track. You’ve probably heard many The following offices can be contacted prior famous people use this technique: “I can’t to the interview to provide guidance: tell you anything about that however, I can MFRC...... (250) 363-2640 tell you that…” Base Public Affairs...... (250) 363-4006 General Advice Navy Public Affairs...... (250) 363-5789 • Be polite and keep your temper. Gather Background Remember that only your answer is likely Ask the reporter what is the story about to be printed or taped. If you repeat an exactly and what will be the angle? You inflammatory question, you’ve now given it might also consider asking the reporter if credibility. they have any previous military experience. • Be certain of the question. It will help you tailor your language to • If you don’t know an answer, say their level of knowledge. It also helps so. Offer to find out. to know what kind of media outlet the • If you can’t answer a question, say why. reporter works for. Is it the Globe and Mail • Be truthful or Monday Magazine calling? • Emphasize positive points • Avoid speculation: “If/Would/ Could/Should…?”

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MILITARY FAMILY RESOURCE CENTRE Deployment can be a very emotional and difficult time for many families. But, by doing everything you can to get yourself and your family ready, you may find that you are better able to cope throughout this challenging time. Families should prepare as soon as possible by talking to children and extended family members about what will happen during deployment, adjusting their routines, and reviewing financial and legal details. The MFRC has a variety of resources to assist you. Be sure to familiarize yourself and your family with the wide variety of services available. Planning For Deployment Pre-Deployment Checklist The following is a checklist to assist you in preparing for the unexpected as well as the routine aspects of daily life during deployment. It outlines several essential areas you may want to consider when preparing for a deployment. The transition from team to solo can be facilitated by recording all pertinent information for each of the items on the checklist, such as due dates, locations, policy or account numbers, etc

Legal Issues Home q Will q Mortgage/Rent q Power of Attorney q Property tax (Homeowner Grant) q Next of Kin form completed q Home insurance (DND 2587) q Security q Life insurance q Maintenance and warranties q List of important documents and q Computer Password where they are located Travel q Other relevant insurance q Passport/Visa for all family members Financial Issues q Immunization q Create a Deployment Budget Health q Accounts and safety deposit boxes, q Insurance claim forms and numbers banking access PIN, keys q Dental plan claim forms and numbers q Investments q Medical records q Allotments q Family care plan q Income tax Car q Online Banking Passwords q Maintenance and service records q Payment Plan for Utilities, Phone, q Insurance Cable, Rent / Mortgage, Credit Cards q Registration and Driver’s Licence q Create an Emergency Fund q Mechanic phone number q Roadside assistance #, warrenty info q Storage

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Phone Numbers for Information/ Support q MFRC 250-363-2640 or 1-800-353-3329 q Get your Military Family Identification Card at the MFRC before deployment q Parents/In-Laws q Child’s Emergency Contact q Family Network Email For Specific Child Related Concerns Getting to know your MFRC (All above plus) q Emergency Childcare Plan Find out what is available to support you q Requirements for travel abroad and your loved ones during deployment. with children when one parent is The MFRC recognizes that families come absent in all shapes and sizes; military families are q Relevant school information no different. If you are the spouse/partner, child or parent of a Canadian Forces member - Regular Force or Reserves – or if you are NOTE: For parents of members and a CF member who is single, the Esquimalt single members see our website for checklist pertaining specifically to you. MFRC has something for you. Services for Single CF members Single members encounter unique Understanding the Emotional challenges when preparing for deployment. Cycle of Deployment It is not uncommon for single members to Separation from a loved one is hard, live a great distance from their immediate whether it’s for eight weeks or eight family and, as such, often have the months. Deployment is a very emotional additional burden of finding a reliable experience for both the deployed member individual to handle personal affairs while and the family and friends left behind. Many they are deployed. If you think the MFRC seasoned military spouses are familiar with doesn’t have anything to offer you, you something called the “emotional cycle of may want to consider the following: deployment. Gaining an understanding • MFRC 24 Hour Information Line (make of the different stages of emotion sure you leave our contact number with surrounding deployment, and realizing that your parents or friends so that they have those feelings are completely normal, can somewhere to call if they need to reach ease some of the concern. To find out more, you, or require information) checkout www.esquimaltmfrc.com for an • Staying In Touch Program (let us online resource. keep your parents and other loved ones informed)

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• Counselling services (assistance in counselling resources and specialized preparing for your deployment, dealing support services. Give us a call today to with personal issues before you go) find out more information. The MFRC • Family Navigator Program (this respects your privacy. We do not provide includes if you are caring for an elderly or any information of a confidential nature to adult family member) any other person or organization without • Family Networks (Anyone effected by a your explicit permission – except as member’s deployment can join). required by law. Our Confidentiality Policy is on our website www.esquimaltmfrc. Services com. If you need assistance, don’t hesitate to call your MFRC: 250-363-2640 (toll MFRC 24-Hour Information Line free: 1-800-353-3329). MFRC Information and Referral staff are ready to take your call – 24 hours a day, Family Navigator Program 7 days a week. Don’t hesitate to call us Family Navigator is an online toolkit for information, assistance or just to talk. to help Canadian Forces families who Call 250-363-2640 (Toll free: 1-800-353- are looking for resources, moving to a 3329). new community, or dealing with military lifestyle challenges (www.familynavigator. Staying in Touch Program Stay informed and get connected ca). through the MFRC Staying In Touch The Family Navigator Coordinator at Service. MFRC staff will answer questions the MFRC offers one to one support for and keep your loved ones updated with Canadian Armed Forces important information. We call anywhere Families with a family member with extra in Canada. Complete the Family Network needs. The Family Navigator Coordinator Contact Form to register your loved one for can provide support such as: this valuable service. • developing a support plan for upcoming deployments and for an elderly Collaborative Supportive Counselling Sessions parent This deployment if you are wanting to living at a distance address concerns and make an investment • navigating the education, mental in your own personal growth – put health, special needs, eldercare or health some time aside to access collaborative care system and local resources during a counselling sessions. relocation or new diagnosis Our professional, caring staff offers • advocating for services for your family support with relationship issues, parenting Mail Drop Off challenges, the military lifestyle, copying You may drop off mail bound to HMCS with short-term crisis situations and Winnipeg for free at any of our MFRC various emergencies. We’re also your locations. Check out the MFRC website one source for quality referrals to outside www.esquimaltmfrc.com for cut off dates,

OPERATION REASSURANCE 2015 35 HMCS WINNIPEG parcel size and content restrictions. We one’s deployment, participate in social also are able to assist with wrapping and activities, and get mutual support from addressing of parcels. others who are “in the same boat.” Visit Number letters in the order they are the Family Network webpages on the MFRC written - this will make the reading much website: www.esquimaltmfrc.com (click more interesting when a stack of letters into ‘Deployment’). Contact your Family arrive on board. For further information Network Representatives via email at : you can call the Fleet Mail Office at 250- [email protected] or call 363-2176. the MFRC: 250-363-2640 (Toll free: 1-800- Packages and letters are encouraged and 353-3329). Fill out the Family Network should be mailed to the following address: Contact Sheet, then email or drop it off at RANK / NAME / INITIAL the MFRC. Information you provide is kept HMCS WINNIPEG, MESS # (if known) strictly confidential. MISSION NAME (if known)) Part 1: Preparing for Deployment PO BOX 17000 STN FORCES Workshop – For Adults VICTORIA BC V9A 7N2 Do you feel prepared? Are you informed Check out www.esquimaltmfrc.com for of MFRC services? Do you have a Family care package ideas. Care Plan? Would you like a chance to Emergency Services learn more about preparing for and dealing MFRC Emergency Services Program offers with a deployment? Have your questions support and resources to individuals and answered by those “in the know.” families during emergencies and urgent All participants are asked to register by at family situations. Let us help you make an least 5 days in advance by calling the MFRC action plan. Call 250-363-2640 (Toll free: at 250-363-2640. Free onsite childcare also 1-800-353-3329) if you have an urgent available by request. For those of you with family situation. children we encourage you to take Part 1 Stress Strategies and 2 of this series. The Psychology Foundation of Canada Location: CPAC offers an interactive online toolkit for Tuesday May 26, 2015 6:30-8:30pm preventing and managing stress. Free www.stressstrategies.ca Part 2: Preparing for Deployment Workshop – for those with Children Do you have children? Do you feel Programs for Adults that they are prepared for the upcoming Family Networks (for spouses/partners, Deployment? Do you feel prepared to handle friends and parents of deployed CAF the stressors a Deployment can bring on as members) you become a Single Parent? Are you aware Family Networks are a great way to of MFRC children’s services and programs? keep connected with others families. Get Do you have an Emergency Child Care Plan? the latest information about your loved Would you like a chance to learn more about

36 OPERATION REASSURANCE 2015 HMCS WINNIPEG preparing children for and dealing with a Cost: $5.00 per person or $7.50 per family deployment? Have your questions answered Father’s Day BBQ at Goldstream Park by those “in the know.” All participants are Come out and celebrate this special day asked to register by at least 5 days in advance even if you have a member away. Watch by calling the MFRC at 250-363-2640. Free for the Unit’s Banners, we will tie them onsite childcare also available by request. in the general picnic area of Goldstream Location: CPAC Park. Walk to the Nature House or explore Thursday, May 28, 2015 6:30-8:30 pm other trails with military families from your Free community. The MFRC along with the CANEX provides beverages, hotdogs and Family Network Events all the fix’ens plus s’more making supplies. Register by June 9, 2014 by calling the MFRC Away Café’s and Community Dinners 24 Hour Information Line at 250-363-2640. Would you like to meet others dealing Location: Goldstream Park with a Deployment? Are you new to the Saturday June 20, 2015 Military Lifestyle or Community? Would Lunch Noon- 1:30pm you like to “take a break” with others like Hike from 1:30-3pm yourself? These evenings are provided as Free a social opportunity for people to connect HMCS Winnipeg Meet & Greet Session and share over a cup of Java! MFRC Staff Meet others from your ship over some will be on hand to provide any requested warm Java (or Tea). Let the MFRC watch the information. Share your tips about kids while you kick back, share some laughs dealing with the military lifestyle including and connect with others like yourself. deployments; come and learn from those Register at least a week in advance by who have done it all before. You are not calling the MFRC 24 Hour Information Line alone. Free Childcare provided if registered at 250-363-2640. in advance. Registration for this program is Location MFRC – CPAC required for all participants at least 5 days Monday June 29, 2015 in advance of session dates. 6:30-8:30pm Away Café’s Canada Day Celebrations! Location: CPAC MFRC Happy Birthday Canada! Show your Wednesdays June 3,10,17; July 8,15,29; Canadian Pride! Enjoy celebrating with other Aug 5,12,19; Sept 2,16,30; Oct 7,14,21; Nov families, partners and spouses of our military 4,18; Dec 2,9,16, 2015 community. Share your Canada Day with 6:30 – 8:30pm others in your community. Watch the website Community Dinners and Family Network emails for details. Location: The Parish of St Peter and Paul Location: TBD (1379 Esquimalt Road) Tuesday July 1, 2015 Wednesdays Jun 24, Jul 22, Aug 26, Sept 23, Oct 28, Nov 25, 2015 6:00 – 8:00pm

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Christmas in July will be no childcare available. Want a break from the Summer-time Location: MFRC - CPAC Blues? We are looking for help in preparing Saturday Oct 10, 2015 our Christmas Craft Kits. Join us for a 11:30-3:30pm fun social morning of cutting, sorting Spaghetti Dinner and Halloween Movie and counting craft items over Christmas Night cookies and beverages. Wear your favorite It’s the night before Halloween what’s Christmas outfit and hat! This activity there to do? Come out and enjoy some is open to anyone aged 10 years and up. fun with other deployed families. Join Children must be accompanied by an adult. us for a spaghetti dinner and Hallowe’en Call the MFRC at 250-363-2640 by July 18 movie night at CPAC. Register by calling to register. 250-363-2640 by Oct 21st 2015. Note: this Location: CPAC is an interactive event so there will be no Friday July 24, 2015 childcare available. 10am-1pm Location: CPAC Back to School Shopping Night Date: October 30, 2015 6-8:30pm Does the first day of school seem to sneak Christmas Shopping Night up on you? Are you prepared? Get the back Does Christmas seem to sneak up on to school shopping done in peace while the you? Are you prepared? Would you like MFRC cares for your child. Buy a ticket for our to enjoy some Christmas Shopping without annual Back to School Shopping Event – your the kids? Get your shopping done in peace child enjoys dinner, movie, snack and a craft while the MFRC cares for your child. Buy a at CPAC – you enjoy shopping alone. Advance ticket for our annual Christmas Shopping tickets only – available until July 31st. Night Event - your child enjoys dinner, Location: CPAC movie, snack and a craft at CPAC - you Date: Wednesday August 5, 2015 enjoy shopping - alone! Advance tickets 5pm-8:30pm only - available until Nov 28, 2015. $5/child (max $10/family) Location: MFRC - CPAC Happy Thanksgiving Wednesday Dec 2, 2015 5-8:30pm Even though your member is deployed, $5/child (max $10/family) come out and share this special day with Winnipeg Family Christmas Party your “Deployment Family”. This will be a Come and join fellow Winnipeg families Potluck style event with crafts on hand in an afternoon party for the kids. There for the children. This event is sponsored will be a potluck lunch followed by by the Family Networks. All participants Christmas crafts and topped off with a visit must register by Oct 3rd 2015 by calling the from Santa Claus. Register by calling 250- MFRC. Also email your Network to let them 363-2640 by Dec 5 2015. know what you will be bringing. Location CPAC Note: this is an interactive event so there Saturday Dec 12 2015 11:30am-3:00pm

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HMCS WINNIPEG Sunday HMCS WINNIPEG Adult Information Sessions: Workshop Topics These sessions are designed for family These workshops will take place as part of members and loved ones of serving HMCS WINNIPEG’s Sunday Sessions members onboard HMCS WINNIPEG. These Dealing with Deployment sessions begin at 12:00pm with a Potluck Families report that the first six weeks of Lunch followed by a planning session with any long deployment are usually the most the Ship’s Family Network and video link- challenging. Have you met others from up with the ship. During the video link-up you ship? Do you feel prepared? Are you the Commanding Officer will talk directly to informed of MFRC services? Do you have families about what they have been up to, an Emergency Child Care Plan? Would you and answer any questions you may have. like a chance to learn more about dealing Senior members of the Canadian Fleet with a deployment? Have your questions Pacific Staff will also be on hand to address answered by those “in the know.” concerns and questions. Questions are Making Connections encouraged. An Adult Workshop follows If you’ve moved around a bit, you’ve the briefing and begins at 2:30pm. Child probably made new friends along the way, minding is provided from 12:30 – 3:30pm. and lost touch with other friends. Were For further information, or to register there other parents that you got together your childcare needs, call the MFRC 24 with through your children’s school; or Hour Information line at 250-363-2640. couples that you got to know through your Registration required at least one week partner’s work; or friends that you made prior to session date for all participants. at your work? This workshop is about the Sunday Session Schedule challenges of making and keeping friends Time while living the military lifestyle and the 12:00 – 12:45pm Potluck Lunch importance of a strong network during a 12:45 – 1:30pm Network Planning deployment. Session Transitions 1:30 – 2:30pm CO’s Presentation Every time something changes in your 2:30 – 3:30 Adult Workshop life you undergo a period of transition, Location: MFRC - CPAC a period when you react and adjust Dates: TBD – (Watch the HMCS WINNIPEG emotionally to the new situation. Everyone page on the MFRC website or email your manages transitions in their own way. By WINNIPEG Family Network Volunteer, understanding the process of transition at [email protected] for it will help you understand the emotions updates) that you may experience and will provide meaning to you in order to find ways to adjust to this change.

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Stress and Resilience Location: CPAC MFRC (Huron Room) Stress is an individual response to a gap Tuesdays 10am-Noon between resources and demands. Demands Free and resources can come from the individual Casual Child Care may be available for and/or the environment. In order to manage ages 6 months to 5 years. Registration and stress we have to take time to reflect on the fees apply. Please call: 250-363-2674. situation that we are facing and identify what we can control and change in order Programs for Children to reestablish the equilibrium. In this workshop, we’ll look at some stress buster MFRC Children’s Deployment tools you can use during the deployment. Workshops Children’s Deployment Workshops help Re-establishing Your Relationship children adjust to a parent being away Do you have concerns about what on deployment. Workshops offer an things will be like once your partner has opportunity for children to interact with returned from their deployment? You may other children who are going through the find that re-establishing intimacy after same experience. These workshops will a long separation can be challenging. help validate your child’s feelings about deployment. Programs are designed for This workshop will provide you with Preschool (age 3-5yrs), School Age (age information to understand the different 5-8yrs) and Preteen (age 9-12yrs). If you forms of intimacy identify roadblocks that are interested in registering your child up may prevent you from achieving it and for one of the following workshops, call provide you with tools that will help you 250-363-2640 for information. re-establish intimacy. • Age 3 - 5 years Location: MFRC-CPAC Return and Reintegration Starting Tuesdays July 7th, 2015 Military families have identified reunion 9:30 am-10:45 am as their most challenging time to manage. The MFRC invites you to an information • Age 5 - 8 years session designed to address your needs Location: MFRC-CPAC and concerns about family reunion. Starting Tuesdays July 7th, 2015 3:30 pm-4:45 pm Discover useful techniques and tips to have a successful homecoming. Note this • Age 9 - 12 years workshop will be from 2:30pm - 4:00pm. Location: MFRC-CPAC Hot Topics *NEW Starting Mondays July 6th, 2015 Come join this evolving meet-up group 3:30pm-4:45pm and talk or listen to the latest hot topics. You must register your child in advance. Space is limited. Please register early. Call This two hour meet-up will feature the the MFRC 24 Hour Information Line: 250- topic of the week, plus leaving plenty of 363-2640 for information (toll free: 1-800- time to hear from you. 353-3329).

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Children’s Deployment Workbooks and a maximum of 4 sessions per month when Parent Guide a military parent is deployed (or away for Having trouble finding a workshop date work related reasons) for 28 consecutive or time that works for you? Do you live too days or more. Punch Cards (available at far away from the MFRC to participate in the the MFRC) are used to keep track for the onsite Children’s Workshops? Would you period during which each family can access like better support your child throughout the program. Parents must complete their parent’s deployment? What about registration forms and follow established doing your own Children’s Deployment guidelines. Childcare spaces can be booked Workshops at home? We have developed up to 8 days in advance. This program is Children’s Deployment Workbooks for provided through MFRC fundraising dollars. children 3 to 12 years of age and an easy If you have unique child care needs, call the to use Parent Guide for the parent at home MFRC at 250-363-2640. which includes tips and activities for the Casual Childcare deployed parent. Stop by any MFRC location Casual Child Care is available for children to pick up your copy today! Copies of these age 6 months–kindergarden. Tuesday–Friday manuals are available to deployed members giving the “at home” parent a break from on their ships and electronically upon the challenges of parenting when a military request. Deployment Staff are available to member is deployed. Four sessions per month assist you throughout the deployment with are free and additional sessions are available email support. Ces cahiers de travail pour at a rate of $9.00 per session per child. les enfants et le guide d’accompagnement Casual Childcare at CPAC – for children des parents sont disponibles en français. ages 6 months-kindergarden. (Childcare for Register by May 30th by calling 250-363- children 6-18 months is available Tuesday 2640 thru Friday mornings) Children’s Deployment Workshop • Children 6 months to 18 months Information Session Tuesday, Wednesday, Thursday & Friday Location: CPAC 9am-noon Wed June 3rd, 2015 6:30-8:00 pm Free • Children 18 months to 5 years Pre-registration is required at least Tuesday 9:00 a.m. to 12:00 noon and one week in advance by calling the MFRC 1:00 p.m. to 4:00 p.m. at 250-363-2640. Onsite childcare also Thursday 9:00 a.m. to 12:00 noon and available upon request. 1:00 p.m. to 4:00 p.m. Friday 1:00 p.m. to 4:00 p.m. Programs for people with NEW Saturday starting June 6th, 2015 9:00 children am to 12:00 noon and 1:00pm-4:00pm Deployment Respite Child Care Program (18 months – 5 years old only) (*Must use Free Deployment Respite Child Care Deployment punch card for this session – no (for children age 6m - kindergarden) is cash payment or teddy bear punch cards) available through the MFRC Casual Child Call 250-363-2674 to reserve. Care program (see below for details) for one If you have unique childcare needs, call continuous 3 hour period per week up to the MFRC.

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Read Me a Bedtime Story families. Pick up your handbook, or request Children love to see their deployed parent that we mail you one soon! on the computer or TV. Why not record the • Everything Binder member reading a few children’s books The MFRC website has a template for before they deploy. Need books? The MFRC setting up an “Everything Binder” so that Children’s Deployment Workshop Facilitator you have everything in one place. This book at CPAC has many for you to choose from. will contain all the information, every phone A quiet space can be made available if you number, name and address you may need would like to do your recording onsite. Call at a moment’s notice during a deployment the MFRC at 250-363-2640 or pop by for or family emergency. The easy to complete more information. worksheets will help you prepare for an Emergency Child Care Plan – Let Us upcoming deployment, and can be used as a tool between deployments. For example Help You Make Your Plan If your partner at home is caring for knowing who to call if the car breaks down, your child and suddenly becomes ill who fixes the washing machine, how much during the deployment, who will take you pay for each utility and when each and care of your child? Prepare your plan every bill is due. Sometimes we are not the today. This plan is different from your one in charge of these jobs and rather than Family Care Plan in that it describes both be frustrated when something happens it your regular child care arrangements and is best to be prepared with all the answers. your emergency child care back up plan. • Children’s Survival Kit The MFRC can assist you in creating a This package includes activities and customized plan for your family. discussion topics for parents to use with their children. Pregnancy and Doula Program Will your partner be deployed during your Caring for the Military Child: For pregnancy? Skilled, caring Volunteers can Teachers and Day Care Providers support you during pregnancy, childbirth Caring for the Military Child is an and after you’ve welcomed your baby home. interactive web-based tool which helps Come by the MFRC to pick up a Welcome to teachers and child care providers learn Parenting Box when your baby arrives. about the military lifestyle and how to support your child during deployment. Parenting From Afar The link and a tip sheet for teachers are Stay connected with your child during available on the MFRC website (www. deployment. Look for activities and tips in esquimaltmfrc.com). Raising Your Military Child on the MFRC website (www.esquimaltmfrc.com). You Playing Together can also pick up Children’s Deployment Playing Together is a free drop in program Workbooks and a Parent Guide at any MFRC for parents and children to socialize and location, and the new Parenting from Afar network with other military families. booklet. Children move freely between activities in these fun, open-ended play experiences led Other resources: Check our website for by MFRC volunteers. additional resources. Parent with child under 18 months: • Deployment Support Handbook Tuesdays, 9:30-10:30 This handbook contains information Parents with children under 5 years: to make deployment easier for military Wednesdays, 9:00-10:30

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FRIENDS for Life Volunteer Program The FRIENDS for Life program help If you are experiencing a deployment, children cope with feelings of fear, worry or can relate and empathize with those and anxiety by building resilience and self- who are, please consider becoming a esteem and teaching cognitive, behavioural, Volunteer and lending your support to the and emotional skills in a simple, well- Deployment Service Program. We have structured format. This program is for an increased need for Volunteers to assist children in Grade 3 or 4 for the 2015-2016 with a variety of special events, activities school year. Call the MFRC at 250-363- and programs for military families during 2640 to register or find out if this is the deployments. For more information visit right group for your child. our website at www.esquimaltmfrc.com Location: CPAC MFRC Francophone Thur July 9-Aug 20 Aimeriez-vous apprendre ou améliorer 9:30-11:30am votre anglais? Votre conjoint(e) ressent- $20 (covers materials) il(elle) le besoin d’améliorer ses aptitudes Video Teleconferencing (VTC) avec sa seconde langue? Le CRFM offre Stay connected with your loved ones des cours aux individus qui respectent while they are at sea. Enjoy a conversation les critères d’admissiblité établis par le with your sailor in a comfortable, private Programme des Services aux Familles des office at MFRC-CPAC. VTC is scheduled by Militaires. Les cours hebdomadaires sont the ship and usually happens as part of the offerts à l’année et sont gratuits pour les Sunday Information Session. participants. Pour vous inscrire ou pour plus de renseignements, veuillez composer le 250 363-2640 ou contactez le CRFM par courriel au [email protected].

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Second Language Training - English Programme *Restez en contact* Do you need to learn or improve your Restez informés et connectés! Le English? Does your partner or your spouse personnel du CRFM vous appellera, feel the need to develop their second répondra à vos questions et vous tiendra language? The MFRC offers courses to individuals who meet the criteria au courant des informations importantes. established by the Military Family Services Faites-nous savoir combien de fois vous Program. Courses run weekly year round. aimeriez êtes contacté – et nous le ferons. There is no charge. For information or Si vous êtes déployé, enregistrez votre registration, call 250-363-2640 or e-mail conjoint/partenaire, parents, frères et [email protected]. sœurs ou grands-parents. Nous pouvons Bénévolat appeler n’importe où au Canada. Pour vous Aimeriez-vous faire de nouvelles abonner, contactez le 250-363-2640 (sans connaissances, avoir du plaisir tout en frais : 1-800-353-3329) pratiquant votre langue seconde dans un environnement anglophone ou travailler Nous sommes à votre écoute dans votre langue maternelle? Le CRFM Vous désirez participer à des activités vous offre l’occasion de travailler comme avec d’autres francophones, n`hésitez pas bénévole sur un projet ou une activité qui à contacter l’assistante francophone en vous intéresse. Venez nous rencontrer! Pour information et références au 250-363- obtenir de plus amples renseignements, 2640 ou par courriel: mfrc@shawcable. vous pouvez nous contacter au 250-363- 2640 ou par courriel au mfrc@shawcable. com. com. Service de renseignements en français Navigateur Familial Vous cherchez des activités pour adultes Votre accès centralisé à une vaste ou enfants en français, comme le tourisme, gamme de ressources et d’informations par exemple? Vous désirez socialiser avec liées au style de vie Militaire. Qu’est-ce d’autres francophones, participer à des que le Navigateur Familial? Le Navigateur activités sociales ou culturelles en français Familial est un outil en ligne pour aider les ou simplement, parler dans votre langue familles des Forces Canadiennes qui sont en quête de ressources, déménagent dans maternelle? Nous sommes à votre écoute. une nouvelle communauté ou font face aux Contactez le service d’information en défis du mode de vie militaire. Ceci peut français au 250-363-2640 ou par courriel: inclure : Réinstallation, Besoins spéciaux, [email protected]. Soins pour personnes âgées, Problèmes Les ressources sur le déploiement sont de santé, Santé mentale, Service de garde également disponibles en français. Veuillez d’enfants, et plus. Visitez le www.family contacter le CRFM pour plus de détails. navigator.ca pour plus de détails. MFRC Deployment Resources are also available in French. Please contact the MFRC for details.

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IMPORTANT TELEPHONE NUMBERS Military Family Resource Centre (24-Hour Line) 250-363-2640 or toll free 1-800-353-3329 Base Operator 250-363-2000 Non-emergency requests for Military Police Service 250-363-4032 Ship’s Information 250-363-2121 Fleet Mail Office 250-363-2176 Naden Mail Room 250-363-4198 Base Orderly Room 250-363-4288 Member Assistance Program (24/7) 1-800-268-7708

Personnel Support Program Information Naden Athletic Centre kiosk 250-363-5677 Colwood Pacific Activity Centre 250-363-1009 Lookout (Base Newspaper) 250-363-3372

Need Crisis Line (24/7) 250-386-6323 Help Line for Children 250-310-1234

Websites www.navy.forces.gc.ca/marpac www.navy.forces.gc.ca/winnipeg www.esquimaltmfrc.com www.familynavigator.ca www.kidshavestresstoo.org01

Email Addresses [email protected] [email protected]

For Military Family ID cards, visit any MFRC location. Remember, the military member must be present.

OPERATION REASSURANCE 2015 45 HMCS WINNIPEG

The collectable Roger’s Chocolate Submarine Centenary Tin and Canadian Navy Chocolate Bar

Buy them at

CFB Esquimalt

Read the Lookout Newspaper ONLINE Read all about what is happening in HMCS WINNIPEG and in the CFB Esquimalt community.

Visit www.lookoutnewspaper.com and you can: • Download a pdf of the newspaper • Browse the Word Classifieds • List of local Events and more... Find us on Twitter and Facebook too!

CFB ESQUIMALT

NEWSPAPER & CREATIVE SERVICES

46 OPERATION REASSURANCE 2015 SS STRATEG NE Y LL E W ARY & IT IL H M T

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A e M h F LY r t kids. Everyday. AMI fo He ss alth & Wellne The MARPAC Health A & Wellness Team is CTIVE LIVING a group of helping professionals who work collaboratively Size Matters: Portion control is to address health and part of maintaining a healthy wellness concerns weight. in the MARPAC Water: the drink of Champions! community. H Their primary initiative E N ALT ITIO is the MARPAC Health & HY NUTR S WE NES & Wellness Strategy – IGHT WELL an ambitious project involving over 80 uniformed members, Be proactive with your Mental civilian defence team Health. Stay in the Green. members and family Breathe in, Breathe out...Proceed! members determined to create a culture of SO AL health and wellness CIAL & MENT focusing on five WELLNESS priority areas. Join us and get involved! Lead the change. Low Risk Drinking Guidelines - are you following them? Freedom from Smoking IS possible.

For more information AD EE on the MARPAC DICTIONS-FR Health & Wellness LIVING Strategy or to get involved, please contact: Maryse.Neilson@ MARPAC: Discover the WELLth forces.gc.ca or call of Resources! 250-363-5680 Working Together for MARPAC Workplace Wellness.

OR AL GANIZATION WELLNESS