Social Impact Report 2020 British Property Federation
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BPF Redefining Real Estate: Social Impact Report 2020 British Property Federation Supporting our communities BPF Redefining Real Estate: Social Impact Report 2020 British Property Federation Capacity and resilience In July 2019, we launched Redefining Real Estate, committing the BPF and its members to make a in the NHS greater contribution to communities across the UK and to improve trust in what we do in LandAid partnership with national and local governments. Delivering on this promise remains at the heart of our ambitions. This is the real estate sector’s first social impact report. It is a very different report to the one we envisaged over a year ago. No-one could have foreseen then how Covid-19 would challenge not only the resilience of our communities but our everyday lives and how we live, work and relax. This report is a collection of real-life examples of how we’ve been living up to our commitment, to be a force for good in local communities, during the year of Covid-19. We believe that it also tells the story of an industry committed to delivering on its long-term promise to create positive change, and to enhance the vital role real estate plays in underpinning social wellbeing. That commitment will be much needed in 2021 and beyond. Local Customer Melanie Leech communities Chief Executive, British Property Federation health and David Partridge President, British Property Federation; wellbeing Senior Partner, Argent LLP & Chairman, Argent Related BPF Redefining Real Estate: Social Impact Report 2020 JUMP TO: Capacity and Local Customer health resilience in the NHS communities and wellbeing LandAid In March, as lockdown began, LandAid, the property industry charity, knew that something had to be done to support the thousands of young homeless people who had been adversely affected by the pandemic, and that it needed the industry’s help to do this. On 7 April LandAid launched the LandAid Covid-19 Emergency Fund. With a kick-off from founding partners Helical, Knight Frank, Landsec and M&G plc, the fund has now raised over £1m and given all of that out in grants to 106 charity projects across the country, supporting thousands of young people. £1m+ 106 raised for charity projects the fund funded BPF Redefining Real Estate: Social Impact Report 2020 JUMP TO: Capacity and Local Customer health resilience in the NHS communities and wellbeing LandAid Support, lifelines and hope. Covid-19 Pro Bono Appeal QuaranTEN and Steptober In addition to the fundraising appeal, In normal times, LandAid raises a big But that’s where Steptober came in. LandAid also launched its Covid-19 proporition of its income through its A two-week long step challenge starting Pro Bono Appeal aimed at matching events including the LandAid 10K and on the 1 October, teams of four from the skills of the industry with the needs SleepOut series. With lock down this companies across the industry took part. of charities. Since March, the panel has became impossible but it didn’t stop the Together they raised £112,000. But it also provided help to 32 charities. Thanks team coming up with new and innovative gave a great sense of camaraderie to to offers from property company ways to raise these funds. In June, it those taking part, and an opportunity to professionals of health & safety advice, launched QuaranTEN – a way for all of socialise together as they battled to take marketing & comms advice, IT/tech its supporters, wherever they were in the most steps. advice, planning support, property the country, to take part in its annual search & advice, charities have been 10k albeit virtually. 760 participants saved thousands of pounds. decided between walking 10,000 steps, running 10km or running 10 long miles Through the LandAid Covid-19 across a week in July, together they Emergency Fund and Pro Bono Appeal, raised £118,000. 32 the industry has stood up to help those who need it most through the pandemic. Despite some better times over the charities helped summer, social distancing and the rule since March of six continued to make it difficult for colleagues to come together this year. BPF Redefining Real Estate: Social Impact Report 2020 JUMP TO: Capacity and Local Customer health resilience in the NHS communities and wellbeing LandAid Support, lifelines and hope. Becky and YMCA North Tyneside She was losing weight as she couldn’t eat to share this food and enjoy meals more. due to high levels of anxiety due to the She started going to the YMCA Allotment YMCA North Tyneside has been pandemic and worrying about her and tended to the flowers and plants there, supporting people in its community since Grandparents. She didn’t feel confident getting fresh air and sunlight was vitally 1879. The charity creates supportive, talking to other young people and was important and lifted her mood. She met a inclusive and energising communities, becoming isolated in her flat. Staff were couple of other young people doing a similar where young people can truly belong, aware that Becky was becoming isolated, thing and said she felt connected and more contribute and thrive. they encouraged her to communicate confident to be herself and make friends. LandAid gave a grant of £9,862 from the from her flat via the many measures in Becky took that motivation and made LandAid Covid-19 Emergency Fund to place to support social distancing support ‘Hello’ cards for older people in isolation in cover extra staff costs, ensuring they work, they would ring her, text her, the community, reminding them they are could continue to deliver its invaluable facetime her and support her via more not alone. services to its young people. The grant formal counselling sessions. Without the help and support of LandAid also funded counselling services to help This made Becky feel much more secure and its proactive approach in supporting vulnerable young people. and settled, she began going for socially YMCA North Tyneside through the LandAid Becky’s story distanced walks with staff. She said these Emergency Grants Fund then a good deal 5,300 Becky had only been living in supported ‘walk and talks’ along with the counselling of this would not have been possible. The accommodation with YMCA North and support significantly improved her funding allowed YMCA to provide extra young people Tyneside for a week when lockdown hit. mood and she got to know the staff staff support, expert counselling and extra She found this very hard as she did not team, opening up to them about her activities/services that helped young people supported this year know anyone well in the building and was support needs. such as Becky. unable to see her Nana and Grandad and The YMCA received a number of food Becky is now a much happier young person friends from College. deliveries over lockdown and she began post-lockdown. BPF Redefining Real Estate: Social Impact Report 2020 JUMP TO: Capacity and Local Customer health resilience in the NHS communities and wellbeing Thank you. The LandAid Covid-19 Emergency Fund has supported volunteer costs, provided PPE, supplied food, basic provisions, arts and activity materials, covered cleaning costs, data packages, tablets and phones. But most importantly, it has given young homeless people across the UK, many of LandAid whom lost their unstable employment and were forced to isolate in single rooms away from loved ones, a vital lifeline of hope. BPF Redefining Real Estate: Social Impact Report 2020 JUMP TO: LandAid Local Customer health communities and wellbeing Capacity and resilience in the NHS We’ve been supporting the NHS since March to build capacity, provide accommodation and space, and ensure resilience. From building Nightingale hospitals, providing free car parking for NHS staff, to raising emergency funds and sewing healthcare workers’ scrubs, the real estate sector has stepped up to help the NHS cope with the strain it has been under this year. BPF Redefining Real Estate: Social Impact Report 2020 JUMP TO: LandAid Local Customer health communities and wellbeing Your teams have done you proud and built Capacity and resilience not just a field hospital but one of the UK’s smartest ICUs.” in the NHS Tim Whittlestone Chief Medical Officer, Bristol Nightingale Hospital JLL In Bristol, JLL’s mechanical and electrical While speed was of the essence, all require maintenance support, engineering business Integral partnered safety was the priority, with contractors which JLL’s Integral FM team continue with Kier Construction and the NHS to adhering to social distancing guidelines to manage. convert a university exhibition and while working. conference centre into a critical-care, The exhibition centre’s high ceilings and 300-bed Nightingale hospital in just wide open spaces allowed for a modular 20 days. approach, creating corridors for power On the site of the University of West cabling. As the hospital has a patient of England Frenchay campus, the new to medical staff ratio of around one hospital facility had to be operational in to four, there were also many other just over three weeks which meant the elements to consider from breakout project required quick-thinking and areas and changing rooms, to storage immediate action. areas and pharmacies. 300 The Integral team received an initial call The NHS Nightingale hospital in Bristol on a Thursday, and undertook a site visit was opened by the Earl of Wessex in bed hospital at the conference centre the following a virtual ceremony on 27 April. There in 20 days day and began working with an external are approximately 17 mobile generators design consultant on the layout of the on site, more than 7.5km of medical gas new Nightingale hospital over that same pipework, as well as tanks providing weekend.