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On Location RUSSIA & CIS Spotlight KOREA Awareness AUSTRALIA Analysis SHOPPING

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On Location RUSSIA & CIS Spotlight KOREA Awareness AUSTRALIA Analysis SHOPPING THE BUSINESS OF SELLING TRAVEL OCTOBER 2015 ISSUE 287 On Location Spotlight RUSSIA & CIS KOREA A vast region reinforces ties with MENA The dynamic destination ups its tourism assets Analysis Awareness SHOPPING AUSTRALIA An update of the latest retail trends Introducing diverse MICE attributes MICROCOSM An ever evolving urban metropolis, Dubai continues to take its leisure offering to yet another level CONTENTS > YOUR GUIDE AUTUMN AWAKENING 03 NEWS t’s October and the lull of summer is finally over. The region has awoken fresh and I is back in business, with the TTG office 11 INTERVIEW receiving heaps of news each day on the latest tourism developments in the Middle East. The aviation sector has been fairing 12 DESTINATION DUBAI particularly well with leading MENA carriers expanding routes across the region, as well as to 22 the east and west. ON LOCATION RUSSIA & CIS One of the more noteworthy announcements for MENA is that mid-market travel is to be the 24 SPOTLIGHT KOREA official show theme at Arabian Travel Market (ATM) 2016. This is indeed apt with a great deal of mid-market hotels entering Dubai. A LETTER FROM... 26 AWARENESS AUSTRALIA Speaking of Dubai, we have a hefty Destination Dubai feature for you to enjoy focusing on this 28 ANALYSIS SHOPPING emirate’s immense leisure offering. Other features include Update North Africa, On Location Russia & CIS, Spotlight Korea and 30 FOCUS ON MUSLIM TRAVEL Awareness Australia. We also bring you two themed reports: Focus on Muslim Travel, which highlights this growing 31 UPDATE NORTH AFRICA segment but also how various stakeholders could up their game, and Analysis Shopping, Natalie Hami 34 which hones in on the latest trends of PEOPLE ON THE MOVE TTG MENA Editor the industry. MID-MARKET BOOST HIGH TECH SERVICE Considered a key growth Jones Lang LaSalle (JLL) three-star or below room seamless delivery of segment for the region’s revealed that up to 50 supply only accounted for 29 snacks, toothbrushes hospitality and tourism per cent of the 3,600 new per cent of total availability and other amenities sector, mid-market travel hotel rooms to enter the in the first quarter of 2015,” to hotel guests. has been selected as the Dubai market in the final she added. Approximately official show theme for months of 2015 have a Destinations like Dubai one metre tall Arabian Travel Market three-star or lower rating, are already putting in place and weighing less (ATM) 2016. while competitive room programmes to encourage than 50kg, Dash The show is set to rates are set to rival the investment into mid-market can independently take place at the Dubai luxury market, as 69 per hotels such as the release of navigate between International Convention cent are set to have four- government land plots for floors, even calling & Exhibition Centre from stars or less according to three- and four-star hotel the hotel elevator April 25-28, 2016. research.” projects, the speeding up using a WiFi Exhibition manager, “This will add much- of the construction permit connection. Arabian Travel Market, needed midscale room approval process to just two Dash is Savioke’s Nadege Noblet-Segers stock to the emirate’s months, and the waiver of latest version of its said: “Data released by hotel landscape, where the 10 per cent municipality autonomous delivery room tax for four years upon service featuring completion. automatic docking, Dubai currently has a and improved total hotel key count of autonomy. When approximately 94,000. Dash arrives at This figure is set to rise InterContinental Hotels robot solutions for the the guest room, it to between 140,000 and Group has announced the hospitality industry. phones the guest 160,000 keys by 2020 with launch of a new delivery The Crowne Plaza brand to announce its around 20 per cent set to robot at Crowne Plaza San assists in making business arrival, delivers the target the mid-market Jose-Silicon Valley. travel work for its guests, requested items, and hotel sector. The robot, named Dash, and it is expected that makes its way back to Reed Travel Exhibitions was created by Savioke, Dash will further enhance the front desk where also revealed that the 2016 makers of the Relay robot. the guest experience it can dock itself event will grow with an Savioke specialises in by providing quick and to charge. additional hall. 2 October 2015 ttgmena.com NEWS IN THE HEART OF EUROPE The Ritz-Carlton Hotel Company is Ritz-Carlton Club, new luxury suites delighted to announce that The Elizabeth and fresh concepts at the hotel’s Park Hotel, Budapest, a Ritz-Carlton dining outlets. Partner Hotel is now to be managed by “It is an honour to bring The Ritz- the company, and following an exten- Carlton experience to Hungary at the sive renovation programme will be re- heart of this vibrant capital city. We DELICIOUS launched as The Ritz-Carlton, Budapest are looking forward to opening the in spring 2016. newest European hotel in Budapest MAURITIUS The centrally located, 198-room hotel in 2016,” said president and chief will undergo a comprehensive renova- operating officer, The Ritz-Carlton, tion which includes the addition of The Herve Humler. Radisson Blu has an- the gardens or the ocean. nounced the opening of The resort’s spacious long- two Radisson Blu beach term option includes 60 resorts in Mauritius: the suites, townhouses and Radisson Blu Azuri Re- penthouses providing an sort & Spa, Mauritius and extensive living and dining the Radisson Blu Poste area with a fully equipped Lafayette Resort & Spa, kitchen. Mauritius. The adults-only Radisson Operated by The Rezi- Blu Poste Lafayette Resort dor Hotel Group, the two & Spa, Mauritius features resorts are situated on minimalist styled guest the north-eastern coast of rooms set amidst neat gar- Mauritius. dens and provides uninter- Excellent support from the team. Set on a serene beach rupted views of the garden, on the edge of the village mountains or the ocean. Always eager to help! Been working of Azuri, the Radisson Blu Rooms feature floor-to- with you guys for more than 5 years Azuri Resort & Spa is a ceiling windows with sliding family friendly resort with doors to a small terrace or now, and surely for many more years 160 rooms and suites fea- a Juliette balcony, while turing floor-to-ceiling win- the property boasts end- to come. dows with views out over less recreation options. - Rogers Aviation | Mauritius EXHIBITION CALENDAR 2015 OCTOBER 8 - 10 TTG Incontri, Rimini, Italy www.ttgincontri.it/ • And for other benefits OCTOBER 13-15 IMEX America, Las Vegas, the US www.imexamerica.com • click here OCTOBER 19-21 The World Halal Travel Summit & Exhibition Abu Dhabi, the UAE www.whtsexpo.com/ • OCTOBER 21-23 ITB Asia, Singapore www.itb-asia.com/ NOVEMBER 2-5 WTM London, London www.wtmlondon.com • NOVEMBER 22 -23 18th Edition Hospitality Expansion Middle East www.hotelexpansion.com The accommodation specialist. Exclusively for the travel trade. • TTG MENA will be available digitally at these shows • ttgmena luxury will be available digitally at these shows October 2015 ttgmena.com 3 NEWS HIGH END CULTIVATING Q&A WITH LUXURY PARTNERSHIPS iamonds International Hospitality Management Holdings (HMH) Corporation (D.I.C) has recently entered into a partnership agreement unveiled a new upscale with Ethiopian Airlines’ frequent flyer programme, project set to feature a five- ShebaMiles. As part of the agreement, all star luxury hotel, branded ShebaMiles members staying at any participating residential apartments and 40 hotel within the HMH portfolio will be entitled water villas. to earn two miles per one dollar spent for their The mixed development will qualifying service. be an addition to the high-end CEO, HMH, Laurent Voivenel said: “Ethiopian luxury projects on Al Marjan Airlines ShebaMiles is one of the most successful Island (AMI), the first man- frequent flyer programmes with over one million made island project in Ras Al members from 200 countries and is slated to Khaimah. grow at an annual rate of 20 per cent.” Construction of the new He added that the carrier flies to nearly all luxury project is slated to destinations in which HMH currently operates. begin in early 2016 and will be General manager, Ramada Hotel and completed in three years. Suites Ajman, Iftikhar Hamdani The project boasts 340 branded residential units featuring one-, two- and three- bedroom apartments, while the CATCHING UP five-star hotel will have 300 rooms and suites. WITH DEMAND It will also have a restaurant, a spa and fitness area. TTG: What is the latest news from the hotel? Ramada Ajman [is now in its] fourth year of successful operation and is leading with UPPING ONLINE the highest occupancy among the hotels in the northern emirates. Our business in the summer was high, despite Ramadan falling at the same time. Despite the PRESENCE Russian crisis, our share from the CIS market did not drop much at Ramada Beach Hotel. We even experienced a good flow of bookings from the CIS market during the summer months. TTG: What new developments are currently underway in Ajman that will benefit the tourism sector? We are opening a new 182-key four-star deluxe hotel on Ajman Corniche, which is With a view to offering visitors a more to the international market, and we are currently under construction. Although the brand is not yet finalised, the project streamlined experience, Dhiaffa, a mem- delighted that all hotels now have their will be completed by the first quarter of 2017. All rooms have sea views and the ber of the Omran Group has launched own websites.
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