Infor VISUAL 9.0.7 Software Compatibility

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Contents Contents

About this document ...... 4 Certification statuses ...... 4 Products not listed in this document...... 5 Language packs ...... 5 Known compatibility issues ...... 5

Required software ...... 6 Database engines and servers ...... 6 Client operating systems ...... 7 Gupta runtimes ...... 7

Compatible software ...... 8

Integration software ...... 12

Infor VISUAL 9.0.7 Software Compatibility | 3 About this document

About this document

Use the tables in this document to identify the products with which Infor VISUAL 9.0.7 is compatible. In this document, “compatible products” are products with which 9.0.7 has been specifically designed to function. This document contains these sections: Required software To run VISUAL, you are required to install certain software. This section describes the components required to run VISUAL. Compatible software This section shows which VISUAL products, Infor products, and third-party products are certified for use with 9.0.7. For some software, a piece of integration software is required for compatibility. For example, if you use Infor CRM with VISUAL, you must use Infor ION to connect VISUAL and Infor CRM. Integration methods This section lists software that is used to connect VISUAL to another product.

Certification statuses For each product listed in the tables, the current certification status is displayed. These statuses are used: Supported The product is certified to function with VISUAL on the version of Windows indicated. Pending The product is not yet certified to function with VISUAL. Certification is anticipated soon. Not Supported This product is not certified to function with VISUAL.

4 | Infor VISUAL 9.0.7 Software Compatibility About this document

Products not listed in this document All compatible software is listed in this document. If a product or integration configuration is not listed in this document, then it is not certified to function with VISUAL. Products not listed in this document are not scheduled to become certified with VISUAL.

Language packs Infor VISUAL 9.x.x is compatible only with the 9.x.x versions of VISUAL WizTom™ language packs. Previous versions of VISUAL language packs are not compatible with Infor VISUAL 9.0.0.

Known compatibility issues The software listed in this section is compatible with 9.0.7 with the caveats described. • Infor VISUAL CRM. Infor VISUAL CRM is certified for use with the 32-bit versions of Microsoft Office applications. It is not certified for use with the 64-bit version. If you intend to use CRM in conjunction with 9.0.7, you should use the 32-bit version of Microsoft Outlook. • Infor VISUAL Quality and Infor Quality Management. Infor VISUAL Quality is not compatible with 9.0.7. Infor Quality Management (IQM) is the quality management system certified for use with 9.0.7. IQM is built on the Mongoose platform If you currently use VISUAL Quality, you can upgrade VISUAL Quality to IQM. To obtain entitlement to download this upgrade, open a support ticket indicating that you wish to download the IQM upgrade to VQ. The incident will be routed to your renewal manager, where the necessary system updates will be made so that you can download the upgrade from the Infor Xtreme download center. You can also contact your renewal manager directly. IQM 8.1.0 requires the use of Infor Reporting. Infor Reporting is not included in the maintenance agreement. You must purchase Infor Reporting separately to print reports and forms from the IQM solution. The IQM application, the IQM report content, and Infor Mongoose framework are included in the maintenance agreement. IQM 9.0.0 and later do not require Infor Reporting. SAP Business Objects (Crystal Reports) is not compatible with IQM. • CADLink. CADLink is compatible with SQL Server only. It is not compatible with Oracle. • DesignLink. To use DesignLink with Oracle 11g or Oracle 12c, you must use a 64-bit Oracle ODBC driver. • Master Product Configurator (Experlogix). The Master Product Configurator (MPC) database is single-byte. As a result, double-byte characters used in VISUAL may not be displayed or stored properly in the MPC database. For best results, use characters in the Latin 1 character set for configured parts.

Infor VISUAL 9.0.7 Software Compatibility | 5 Required software Required software

To run VISUAL, you must use a certified database engine, server operating system, and client operating system. You must also use the correct Gupta runtimes.

Database engines and servers This table shows the database engine/server operating system combinations that are certified for use with VISUAL.

Key: Supported Pending Not supported

Windows 2012, Windows 2012 DB Engines for Server Windows 2008 Windows 2008 Windows 2008 R2 R2, and Windows OS 32-bit 64-bit 64-bit 2016

Oracle 11g (11.2)

Oracle 12c (12.1)

SQL Server 2008 R2

SQL Server 2012

SQL Server 2014

SQL Server 2016

Users of Windows 64-bit systems should make sure that the optional 32-bit support files are loaded before installing or running VISUAL products. These are normally installed by default. However, some systems may be running with a minimum of installed features. It is recommended that SQL Server 2008 databases be run in 9.0 or 10.0 compatibility mode. Note that Password Expiration is controlled by the VISUAL application (VM.EXE) so there is no need to set it through the SQL Server security settings. Also, the main VISUAL executables force passwords

6 | Infor VISUAL 9.0.7 Software Compatibility Required software to be different from the user ID. Therefore, there is no need to control this via the SQL Server security system. The SQL Server Native Client 10.0 should not be used with VISUAL products. Use of previous SQL Server ODBC drivers is preferred. Oracle users may choose any server operating system that is supported by Oracle Corporation for the appropriate version of Oracle database including UNIX or LINUX. Just be certain that the VISUAL product to be used is compatible with the Oracle database version. Oracle users running on 64-bit operating systems still need to use the 32-bit version of the Oracle client even if the database is 64-bit. VISUAL products are 32-bit applications and the 64-bit version of oraoci.dll does not properly connect to 32-bit communications libraries. For users of VISUAL CRM you will need both the 32-bit and 64-bit Oracle clients installed into separate ORACLE_HOME’s. SQL Server Standard Edition and SQL Server Enterprise Edition are supported.

Client operating systems Windows 10 32-bit or 64-bit is certified for use with VISUAL 9.0.7. While Microsoft Windows 7, Windows 8, and Windows 8.1 are not officially certified for use with VISUAL, these versions of Windows have been successfully tested with VISUAL 9.0.7.

Gupta runtimes You must use Gupta Runtimes 7.0 Update 1. It is highly recommended that you remove all other versions of the Gupta runtimes.

Infor VISUAL 9.0.7 Software Compatibility | 7 Compatible software Compatible software

This table shows the VISUAL, Infor, and third-party products certified for use with 9.0.7. For some software solutions, another piece of software is required to connect VISUAL to a certified application. This software is identified in the “Other software required to connect VISUAL to this application” column.

Key: Supported Pending Not supported

Software required Notes to connect to this Application Version Supported? application

AutoDesk 2014 CADLink CADLink is supported on SQL AutoCAD 2015 Server only.

AutoDesk 2017 VISUAL DesignLink To use DesignLink with Oracle AutoCAD 2018 2019 11g or Oracle 12c, you must use a 64-bit Oracle ODBC 2019 driver.

AutoDesk 2014 CADLink 2.0100 Supported on SQL Server only. Inventor 2015

Creo 2 CADLink 2.0100 Supported on SQL Server only. 3

Crystal Business 11.00.718 n/a Views Manager

Crystal Reports 11.0.0.895 n/a (client side only)

8 | Infor VISUAL 9.0.7 Software Compatibility Compatible software

Software required Notes to connect to this Application Version Supported? application

Experlogix Infor 6.2 The Master Product ERP VISUAL Configurator (MPC) database is Configurator single-byte. As a result, double- (MPC) byte characters used in VISUAL may not be displayed or stored properly in the MPC database. For best results, use characters in the Latin 1 character set for configured parts.

Forecast Pro n/a You can export and import information from the Advanced mode of the Material Planning Window.

Infor CRM 8.3.03 Infor ION 11.1.x Infor ION 12.0.x

Infor EAM 11.0 Infor ION 11.x patched to 201406 10.1.2 patched to 201407

Infor F9 F9 Interface for VISUAL

Infor ION 11.1.x See ION Use Infor ION to integrate other 12.x documentation Infor products, such as Infor Ming.le, to VISUAL.

Infor PLM 10.2.2 Infor VISUAL to While Infor PLM is supported PLM Integration for existing Infor PLM users, it Tool is not available to new users.

Infor Quality 9.x.x Infor ION 12.x VISUAL can also directly Management VISUAL Exchange access IQM from ECN Entry, 8.1 Labor Ticket Entry, and the Manufacturing Window without a formal integration through ION or Exchange. See Infor VISUAL Quality and Infor Quality Management for additional requirements.

Infor VISUAL 9.0.7 Software Compatibility | 9 Compatible software

Software required Notes to connect to this Application Version Supported? application

Infor Query & VISUAL ERP Analysis Datalink

Loftware (client 10.0 n/a side only) 11.0.1

Microsoft Excel 2010 n/a You can import and export 2013 information from an Excel file in several areas of VISUAL, such 2016 as from the advanced browse 365 dialog box.

Microsoft 2010 n/a You can directly access Outlook 2013 Outlook from VISUAL to send e-mail to contacts. 2016 365

Microsoft Project 2010 n/a You can export and import 2013 information from the Project Summary or Project 2016 Maintenance window. You must 365 be licensed to use VISUAL’s projects functionality to use this feature.

Microsoft Word 2010 n/a 2013 2016 365

NX 8 CADLink 2.0100 Supported on SQL Server only. 9 Not supported on Oracle. 10

SolidWorks 2014 CADLink 2.0100 Supported on SQL Server only. 2015 Not supported on Oracle.

Unify Object 7.0 n/a Use the Object Nationalizer to Nationalizer create screen overlays in VISUAL.

VISUAL 7.1.0.2 Business Intelligence (Synoptix)

10 | Infor VISUAL 9.0.7 Software Compatibility Compatible software

Software required Notes to connect to this Application Version Supported? application

VISUAL CRM 9.0 n/a If you intend to use CRM in conjunction with Infor VISUAL, you should use the 32-bit version of Microsoft Outlook.

VISUAL 8.1 Use Exchange to integrate Exchange Time and Attendance, Global Financials, and Infor Quality Management to VISUAL.

VISUAL Global 8.1 VISUAL Exchange Financials 8.1

VISUAL HR 9.0.0 n/a

VISUAL Payroll 9.0.2 n/a

VISUAL Shop 9.0.7 n/a Shop Floor can be run on these Floor browsers: • Firefox • Google Chrome • Microsoft Edge • Microsoft Internet Explorer 11 • Safari

VISUAL Time 8.1 VISUAL Exchange and Attendance 8.1

Infor VISUAL 9.0.7 Software Compatibility | 11 Integration software Integration software

Certain pieces of software are used to integrate VISUAL to other products. This table lists the integration software certified for use with VISUAL, and the software you can integrate to using the integration software. Only the configurations shown are supported or are anticipated to be supported.

Key: Supported Pending Not supported

Integration Application Version Used to integrate to Supported?

Infor Enterprise Asset Management 10.1.2 or 11.0 (can also use ION 11.0) Infor ION 12.x Infor Quality Management 8.1.0 or 9.x.x

Infor CRM 8.3.03

Infor VISUAL Global Financials 8.1

Infor VISUAL Exchange 8.1 Infor VISUAL Time & Attendance 8.1

Infor Quality Management 9.x.x

Infor VISUAL DesignLink 2019 AutoCAD 2017, 2018, 2019

Infor VISUAL DataLink Infor Query & Analysis Infor VISUAL to PLM Infor Product Lifecycle Management 10.2.2 Integration Tool

F9 Interface for VISUAL F9

AutoCAD, Inventory, Creo, NX, and CADLink 2.0100 Solidworks SQL Server only

12 | Infor VISUAL 9.0.7 Software Compatibility