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Software Compatibility Infor VISUAL 10.0.0 Software Compatibility Copyright © 2020 Infor Important Notices The material contained in this publication (including any supplementary information) constitutes and contains confidential and proprietary information of Infor. By gaining access to the attached, you acknowledge and agree that the material (including any modification, translation or adaptation of the material) and all copyright, trade secrets and all other right, title and interest therein, are the sole property of Infor and that you shall not gain right, title or interest in the material (including any modification, translation or adaptation of the material) by virtue of your review thereof other than the non-exclusive right to use the material solely in connection with and the furtherance of your license and use of software made available to your company from Infor pursuant to a separate agreement, the terms of which separate agreement shall govern your use of this material and all supplemental related materials ("Purpose"). In addition, by accessing the enclosed material, you acknowledge and agree that you are required to maintain such material in strict confidence and that your use of such material is limited to the Purpose described above. Although Infor has taken due care to ensure that the material included in this publication is accurate and complete, Infor cannot warrant that the information contained in this publication is complete, does not contain typographical or other errors, or will meet your specific requirements. As such, Infor does not assume and hereby disclaims all liability, consequential or otherwise, for any loss or damage to any person or entity which is caused by or relates to errors or omissions in this publication (including any supplementary information), whether such errors or omissions result from negligence, accident or any other cause. Without limitation, U.S. export control laws and other applicable export and import laws govern your use of this material and you will neither export or re-export, directly or indirectly, this material nor any related materials or supplemental information in violation of such laws, or use such materials for any purpose prohibited by such laws. Trademark Acknowledgements The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or related affiliates and subsidiaries. All rights reserved. All other company, product, trade or service names referenced may be registered trademarks or trademarks of their respective owners. Publication Information Release: Infor VISUAL 10.0.0 Publication date: November 19, 2020 Contents Contents About this document ........................................................................................................................... 4 Certification statuses ....................................................................................................................... 4 Products not listed in this document ................................................................................................ 5 Language packs............................................................................................................................... 5 Known compatibility issues .............................................................................................................. 5 Required software ................................................................................................................................ 6 Database engines and servers ........................................................................................................ 6 Client operating systems ................................................................................................................. 7 Gupta runtimes ................................................................................................................................ 7 Compatible software ............................................................................................................................ 8 Integration software ........................................................................................................................... 12 Infor VISUAL 10.0.0 Software Compatibility | 3 About this document About this document Use the tables in this document to identify the products with which Infor VISUAL 10.0.0 is compatible. In this document, “compatible products” are products with which 10.0.0 has been specifically designed to function. This document contains these sections: Required software To run VISUAL, you are required to install certain software. This section describes the components required to run VISUAL. Compatible software This section shows which VISUAL products, Infor products, and third-party products are certified for use with 10.0.0. For some software, a piece of integration software is required for compatibility. For example, if you use Infor CRM with VISUAL, you must use Infor ION to connect VISUAL and Infor CRM. Integration methods This section lists software that is used to connect VISUAL to another product. Certification statuses For each product listed in the tables, the current certification status is displayed. These statuses are used: Supported The product is certified to function with VISUAL on the version of Windows indicated. Pending The product is not yet certified to function with VISUAL. Certification is anticipated soon. Not Supported This product is not certified to function with VISUAL. 4 | Infor VISUAL 10.0.0 Software Compatibility About this document Products not listed in this document All compatible software is listed in this document. If a product or integration configuration is not listed in this document, then it is not certified to function with VISUAL. Products not listed in this document are not scheduled to become certified with VISUAL. Language packs Infor VISUAL 10.x.x is compatible only with the 10.x.x versions of VISUAL WizTom™ language packs. Previous versions of VISUAL language packs are not compatible with Infor VISUAL 10.x.x. Known compatibility issues The software listed in this section is compatible with 10.0.0 with caveats. • Infor VISUAL CRM. Infor VISUAL CRM is certified for use with the 32-bit versions of Microsoft Office applications. It is not certified for use with the 64-bit version. If you intend to use CRM in conjunction with 10.0.0, you should use the 32-bit version of Microsoft Outlook. • Infor VISUAL Quality and Infor Quality Management. Infor VISUAL Quality is not compatible with 10.0.0. Infor Quality Management (IQM) is the quality management system certified for use with 10.0.0. IQM is built on the Mongoose platform If you currently use VISUAL Quality, you can upgrade VISUAL Quality to IQM. To obtain entitlement to download this upgrade, open a support ticket indicating that you wish to download the IQM upgrade to VQ. The incident will be routed to your renewal manager, where the necessary system updates will be made so that you can download the upgrade from the Infor Xtreme download center. You can also contact your renewal manager directly. • DesignLink. To use DesignLink with Oracle 19c, you must use a 64-bit Oracle ODBC driver. • Master Product Configurator (Experlogix). The Master Product Configurator (MPC) database is single-byte. As a result, double-byte characters used in VISUAL may not be displayed or stored properly in the MPC database. For best results, use characters in the Latin 1 character set for configured parts. Infor VISUAL 10.0.0 Software Compatibility | 5 Required software Required software To run VISUAL, you must use a certified database engine, server operating system, and client operating system. You must also use the correct Gupta runtimes. Database engines and servers This table shows the database engine/server operating system combinations that are certified for use with VISUAL. Key: Supported Pending Not supported DB Engines for Server OS Windows Server 2016 Windows Server 2019 Oracle 19c SQL Server 2017 SQL Server 2019 Users of Windows 64-bit systems should make sure that the optional 32-bit support files are loaded before installing or running VISUAL products. These are normally installed by default. However, some systems may be running with a minimum of installed features. Note that Password Expiration is controlled by the VISUAL application (VM.EXE) so there is no need to set it through the SQL Server security settings. Also, the main VISUAL executables force passwords to be different from the user ID. Therefore, there is no need to control this via the SQL Server security system. The SQL Server Native Client 10.0 should not be used with VISUAL products. Use of previous SQL Server ODBC drivers is preferred. Oracle users may choose any server operating system that is supported by Oracle Corporation for the appropriate version of Oracle database including UNIX or LINUX. Just be certain that the VISUAL product to be used is compatible with the Oracle database version. 6 | Infor VISUAL 10.0.0 Software Compatibility Required software Oracle users running on 64-bit operating systems still need to use the 32-bit version of the Oracle client even if the database is 64-bit. VISUAL products are 32-bit applications and the 64-bit version of oraoci.dll does not properly connect to 32-bit communications libraries. For users of VISUAL CRM you will need both the 32-bit and 64-bit Oracle clients installed into separate ORACLE_HOME’s. Oracle 12.1 and 19.1 client connections to the Oracle database engine are supported.
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