At AutismWork Tom Brundage General Manager, Specialisterne UK Employment Kristen Doran Pathways Senior Human Resources Business Partner – Ireland 22 January 2015
IT’S NOT ABOUT BEING DIFFERENT. IT’S ABOUT MAKING A DIFFERENCE! Statement of the problem 85% of adults with autism are unemployed
Candidate attributes: Marketplace needs: .Highly skilled . Address skills shortage .Good eye for detail THE . Meet CSR, Diversity & .High level of accuracy and <<<< >>>> Inclusion agendas reliability . Diverse workforce GAP .Excellent memory for facts . Autism Act 2009 and figures . Staff turnover .Loyalty 2 © 2013 SAP AG. All rights reserved. 2 Research studies prove the value of supported employment for adults with autism
…..supported employment is a cost-effective intervention for adults with autism in the United Kingdom…….ultimately supported employment results not only in individual gains in social integration and well-being, but also in reductions of the economic burden to health and social services, the Exchequer and the wider society…….
Source: ‘The cost-effectiveness of supported employment for adults with autism in the United Kingdom’.
Published by SAGE on behalf of the National Autistic Society, 14 October 2013.
The online version of this article can be found at: http://aut.sagepub.com/content/early/2013/10/14/1362361313505720
© 2013 SAP AG. All rights reserved. 3 Supporting people with autism in employment Cycle of Support
Recruitment & Client Acquisition Identify job opportunities, assist with interview
Ongoing Assessment & Post-placement Process Placement Mentoring, Job readiness, skills employer capabilities, awareness transitioning
4 © 2013 SAP AG. All rights reserved. 4 Enable 1 million jobs
Specialisterne (Danish for ‘the specialists’) seeks to enable one million supported job placements for people with autism, through social entrepreneurship, innovative employment models, and a global change in mindset among employers
© 2013 SAP AG. All rights reserved. 5 Specialisterne Supported Employment Strategy
The 3 phase strategy of Specialisterne to enable 1 million jobs among adults with ASC:
Seeing is believing - replicate Specialisterne as Establish commercially sound showcases in countries and regions Successful across the world, through which disabilities are turned into Showcases specialist abilities
Make it attractive for corporate partners to learn about and Scale adopt our unique model, which makes it possible to hire through and manage unique talent among individuals with ASC, Partnerships in specialist roles in the mainstream labour market
Disseminate Build a global community for collaboration, in order to and broaden awareness of our mission & methodologies, and Collaborate facilitate further expansion of this concept
© 2013 SAP AG. All rights reserved. 6 Specialisterne is a social enterprise that enables jobs for people with autism in roles where they have a strong comparative advantage over the broader population
Mission: Specialisterne provides assessment, training, and supported employment for people with autism, through collaboration and knowledge-share
Vision: A world where people with highly advanced, unique skills are given equal opportunities in the labour market Specialisterne Specialists: Roles we seek for placements
Technical Analytical competencies competencies
SW/HW testing Pattern recognition Data management Perseverance/repetition
IT knowledge Passion for detail
High Medium
Warehouse, Sheltered Clerical, Workshops
Scanning jobs
Low Individual Individual Ability to Work Support needed Low Medium High while on the job © 2013 SAP AG. All rights reserved. 8 Forming the Key Enabling Partnerships to Drive Placements through Supported Employment
Close partnerships among key stakeholders to drive employment Corporate opportunities partners Corporate partners in the private & public sector provide job placements Government Government and social enterprises Investors & provide trainees and funding to support competence development Social enterprise Universities and other education institutions provide pipeline to Education future candidates institutions Investors and funding partners provide funding and scaling expertise
© 2013 SAP AG. All rights reserved. 9 Diversity & Inclusion at SAP
Regardless of level, function or geography, all employees seek a welcoming workplace that embraces their perspective and unique combination of culture, race, ethnicity, age, gender, sexual orientation, gender identity or expression, physical or mental ability, work-life situation. Our success depends on working effectively with the best talent regardless of any differences that exist – in fact our differences present an opportunity to drive value and innovate from within.
IT’S NOT ABOUT BEING DIFFERENT. IT’S ABOUT MAKING A DIFFERENCE!
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 10 SAP Diversity & Inclusion IT’S NOT ABOUT BEING DIFFERENT. Portfolio 2014 IT’S ABOUT MAKING A DIFFERENCE!
It is not about being different. It is about making a difference. - For our customers, our society GENDER GENERATIONAL CULTURE & DIFFERENTLY and our employees. INTELLIGENCE INTELLIGENCE IDENTITY ABLED PEOPLE
WORKFORCE
WORKPLACE
MARKETPLACE
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 11 Individuals on the Autism Spectrum can have challenges*
. Lack of filter/ overload/ lack of structure . Monotropism (using one sense at a time) . Low self-esteem
. Unable to understand the big picture assessis often difficult, which - . Co-diagnosis like Depression . Communication issues
. Not able to read between the lines reflect self and . Huge effort to sustain in social interactions - . Directness . Handling time pressure (Quantity before
Quality)
often often leads to and of underestimation an skills capabilities *Ability to self
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 12 “If you know one person with autism – you know one person
with autism” unknown
SAP Diversity Autism Autism at Work Learnings Outlook Lead
13 But… Individuals on the Autism Spectrum and the IT Industry can be natural fit
. Predictability Visual Skills and ability to recognize patterns leading to high value add in enabling User Experience (Ux) . Transparency
Like a software program individuals in the spectrum . Certainty carry a Structured/ Programmed thought process . No irritations! Attention to details – Possess an amazing ability to spot deviations in data, information and systems
Ability to work in routines and being able to do repetitive tasks
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 14 Autism at Work – Where the journey began…
Focuses on use of technology for education, employability and engagement of individuals affected by Autism
Areas of Work at SAP India
Pioneering efforts by SAP Labs volunteers in training educators and parents on the use of tablets for education
High Volunteer efforts in engaging with Autism affected individuals
Apps and Software solutions for learning and communication
Providing employment opportunities for individuals under ASD
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 15 “No company has ever taken such a big step when it comes to hiring persons with disabilities like SAP.” (Handelsblatt)
“I am absolutely thrilled to see our company take such a standout step and setting this level of example in social responsibility and human “This Model has dignity.” (SAP Colleague) to Act as Precedent” “Quiet Strengths“
“Perfect SAP realized May 21: Talent for IT There is a sweet spot to Industry“ change people’s lives …big time…now !
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 16 A partnership based on trust, mutual understanding and a joint global objective
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 17 THE FOUR QUADRANTS – HIGH LEVEL SCOPE FROM AN ONBOARDING INITIATIVE TO A THOUGHT LEADER
We need to become a … DEVELOP CONNECT
. Ambassador & Partner Network . People (individuals, parents, . Science Exchange coaches, and many more) . Market Autism as a differentiator . Supranational- and National Organizations and NGOs . Social Partners/ THINK TANK PLATFORM ‘Schwerbehindertenvertretung’ . Affinity Groups
. Developments with (and for) (1:many) . Communities (many to many) (many People with Autism . Networks
EMPLOY PEOPLE CHANGE managed Exchange managed INCUBATOR INFLUENCER enabled Exchangeenabled Internal culture . Specialisterne & SAP . External culture . 3rd party Licensees . . Autism at Customers . Autism at Partners
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 18 Roadmap Autism at Work 2014
Sophia Antipolis, THINK TANK PLATFORM France Walldorf, Germany
INCUBATOR INFLUENCER Vancouver, Dublin, Canada Ireland
Palo Alto, USA Montreal, Canada Newtown Square, USA
Bangalore, India
Sao Leopold, Brasil
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 19 High level Autism at Work Pilot Project Plan
Activity Month
1 2 3 4 5 6 7 8 9
Initial Preparation
Community outreach & location readiness
Autism awareness day Core Wave timeline
Manager and staff training
Candidate selection & community
Employment training
Internship and transition
Post Pilot Support
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 20 Corporate Learnings (misc.)
. Have an executive commitment . Have somebody lead the local project who has a personal affinity/relation to the topic . Ensure that all internal stakeholders are informed: Health, Facility, Legal, WoC, disability reps, etc… . Autism awareness training is highly recommended for all employees that are involved . Clear communication e.g: . Be straight – say STOP (special interest talk, run for perfection) . Be precise – explain tasks in advance and prepare for upcoming changes . Be predictable – stick to commitments and schedules
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 21 CandidateCandidate LearningsLearnings (misc.)
. From so many things too much… “I need to get out of here…to get a…” . Implicit code at SAP (dress code, coffee corners, meetings,…) . Communication style (informal, fast) . Learn to separate important from not- important topics . Learn your sensitiveness to sensations (acoustic, visuals, smells, food texture,…) . Learn to be patient . Support/Team support . Expectations that one can not fulfill . Pressure (“we are the role models…we can not screw up”)
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 22 Matching Supply and Demand
Job & Skill Matching demand Strategic Business Demand Quantity & Budget requirements and supply
Q-GATE 3 FTE in location x x2 Skill A Manual mapping & “Internships” x3 Skill B * #7 4 FTE in location y Skill C
Job description(s) Skill D
-10x -2x #7 Candidate skills & preferences #7 Assessment
Specialisterne Business Profile Individual profile(s) AaW Applicants AaW Candidates
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 23 Example Specialisterne Business Profile
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 24 Outlook
. SAP is committed to be in it for the long run . In 2014 we will roll out the Incubator piece of the program to the US, CA, Brazil, France, Hungary and more locations . We aim to scale the think tank and platform part . We are just getting started to change people’s lives
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 25 HELP US THINK TANK PLATFORM . Employ People (out of the spectrum) . Spread the word . Improve People’s live INCUBATOR INFLUENCER . Change the paradigm !
IT’S NOT ABOUT BEING DIFFERENT. IT’S ABOUT MAKING A DIFFERENCE!
SAP Diversity Autism Autism at Work Learnings Outlook Lead
© 2013 SAP AG. All rights reserved. 26 At AutismWork [email protected] [email protected]
IT’S NOT ABOUT BEING DIFFERENT. IT’S ABOUT MAKING A DIFFERENCE!