Connecting Australia to the World Connecting Australia to the World
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												Qantas' Future As a Strong National Carrier Supporting Jobs in Australia
Coalition Senators' Dissenting Report 1.1 As a nation we are increasingly reliant on efficient, inexpensive and convenient aviation services. This is hardly surprising when you consider that our population is spread over such a vast land mass. 1.2 Aviation is a dynamic industry that has faced many challenges over the past decades since the introduction of the QSA in 1992. In Australia the market is highly competitive and presently capacity is saturated which has resulted in lower yields and affected the profitability of our carriers. 1.3 From a passenger’s perspective, the competitive tension between Qantas and Virgin Australia has resulted in a high quality product being delivered at a lower price with increased destinations and often with more convenient schedules. 1.4 Both Virgin Australia and Qantas are clearly excellent Australian airlines which contribute significantly to the economy, regional communities and tourism and have both shown a willingness to assist Australians in times of crisis. 1.5 Airlines also operate in an environment of increasing higher fuel costs, a relatively high Australian dollar compared to previous decades and significant capital expenditure requirements in an effort to operate the most modern and fuel efficient aircraft fleets. 1.6 Additionally, the carbon tax has added significantly to the costs of operating Australian domestic airlines. In the 2013-14 financial year the carbon tax drove up operating expenses at Qantas by $106 million and $48 million at Virgin Australia. It also cost Regional Express (Rex) $2.4 million. 1.7 The cumulative effect of all of these factors has led to an environment where both Australia’s major domestic carriers have announced first half losses; Qantas of $252 million and Virgin Australia of $84 million. - 
												
												Aviation in the Pacific International Aviation Services Are Crucial to Trade, Growth, and Development in the Pacific Region
Pacific Studies Series About Oceanic Voyages: Aviation in the Pacific International aviation services are crucial to trade, growth, and development in the Pacific region. Improved access provided by international aviation from every other region in the world to an increasing number of islands is opening new opportunities. Tourism contributes substantially to income and employment in many Pacific countries, usually in areas outside of the main urban centers, and enables air freight services for valuable but perishable commodities that would otherwise not be marketable. Although some features of the Pacific region make provision of international aviation services a challenge, there have also been some notable successes that offer key lessons for future development. Case studies of national aviation sector experience show the value of operating on commercial principles, attracting international and OCEANIC V private-sector capital investment, assigning risk where it can best be managed, and liberalizing market access. Integration of the regional market for transport services, combined with harmonized but less restrictive regulations, would facilitate a greater range of services at more competitive prices. Pacific island country governments have the ability to create effective operating environments. When they do so, experience O shows that operators will respond with efficient service provision. YAGES: About the Asian Development Bank Av ADB aims to improve the welfare of the people in the Asia and Pacific region, IATI particularly the nearly 1.9 billion who live on less than $2 a day. Despite many success stories, the region remains home to two thirds of the world’s poor. ADB is O N IN THE PACIFIC a multilateral development finance institution owned by 67 members, 48 from the region and 19 from other parts of the globe. - 
												
												COMPANY BASED AIRCRAFT FLEET PAX EACH BAR S WEBSITE E-MAIL Pel-Air Aviation Adelaide Brisbane Melbourne Sydney Saab 340 16 34 Y
PAX BAR COMPANY BASED AIRCRAFT FLEET WEBSITE E-MAIL EACH S Adelaide Saab 340 16 34 Pel-Air Brisbane Additional access Yes www.pelair.com.au [email protected] Aviation Melbourne to REX Airline’s 50 n/a Sydney Saab aircraft Adelaide Citation CJ2 n/a 8 Brisbane Beechcraft n/a 10 Cairns Kingair B200 The Light Darwin Jet Aviation Melbourne n/a www.lightjets.com.au [email protected] Group Sydney Beechcraft Baron n/a 5 *Regional centres on request Broome Metro II n/a 12 Complete Darwin Merlin IIIC n/a 6 n/a www.casair.com.au [email protected] Aviation Jandakot Piper Navajo n/a 7 Network Fokker 100 17 100 Perth n/a www.networkaviation.com.au [email protected] Aviation A320-200 4 180 Challenger 604 1 9 Embraer Legacy n/a 13 Australian Essendon Bombardier n/a 13 Corporate Melbourne Global Express Yes www.acjcentres.com.au [email protected] Jet Centres Perth Hawker 800s n/a 8 Cessna Citation n/a 8 Ultra SA Piper Chieftain n/a 9 NSW King Air B200 n/a 10 Altitude NT n/a www.altitudeaviation.com.au [email protected] Aviation QLD Cessna Citation n/a 5-7 TAS VIC Piper Chieftain 1 7 Cessna 310 1 5 Geraldton Geraldton GA8 Airvan 4 7 n/a www.geraldtonaircharter.com.au [email protected] Air Charter Beechcraft 1 4 Bonanza Airnorth Darwin ERJ170 4 76 n/a www.airnorth.com.au [email protected] *Other cities/towns EMB120 5 30 on request Beechcraft n/a 10 Kirkhope Melbourne Kingair n/a www.kirkhopeaviation.com.au [email protected] Aviation Essendon Piper Chieftain n/a 9 Piper Navajo n/a 7 Challenger - 
												
												Practical Information
Practical Information 1 PRACTICAL INFORMATION Table of Contents HELLO! ALLO! BONJOUR! ................................................................................................................. 3 1. WELCOME TO VANUATU ........................................................................................................... 3 1.1. AN OVERVIEW OF VANUATU ......................................................................................... 3 1.2. CLIMATE .............................................................................................................................. 3 1.3. LOCAL TIME ........................................................................................................................ 3 1.4. LANGUAGES........................................................................................................................ 3 1.5. CURRENCY .......................................................................................................................... 4 2. GOING TO VANUATU .................................................................................................................. 4 2.1. FLIGHTS................................................................................................................................ 4 2.2. VISA ....................................................................................................................................... 4 2.3. CUSTOMS ............................................................................................................................ - 
												
												Frequently Asked Questions About Oneworld, Codeshare and Other Partner Airlines
FREQUENTLY ASKED QUESTIONS ABOUT ONEWORLD, CODESHARE AND OTHER PARTNER AIRLINES 1. What will happen to AA’s participation in the oneworld Alliance and its relationships with its codeshare partners or other partner airlines? We expect our participation in oneworld and our relationships with our other partners to remain unchanged. 2. Can I still accrue miles and redeem mileage awards through oneworld and American's frequent flyer air partners? Yes, we expect our partnerships with airlines such as British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines (JAL), LAN, Malév, Qantas, Royal Jordanian and S7 Airlines and others remain unchanged as a result of the Chapter 11 filing. 3. Will my elite status with AAdvantage still be recognized by oneworld Alliance partners? Yes, we expect that your elite status with AAdvantage will continue to be recognized by our oneworld partners, and that the benefits you receive when flying with them will not change as a result of the Chapter 11 filing. 4. Will there be a reduction of routes that AA currently offers through oneworld and its codeshare partners? We remain deeply committed to meeting your travel needs with the same standards of safe, secure and reliable service, and intend to maintain a strong presence in domestic and international markets. As we and all airlines routinely do, we will continue to evaluate our operations and service, assuring that our network is as efficient and productive as possible. 5. Will AA’s airline partners continue to honor their ticket reservation and baggage transfer commitments? Yes. We expect that all benefits with partner airlines will remain intact. - 
												
												Qantas Domestic Australia Route Network
Qantas Domestic Route Network Effective 1 October 2018. Routes shown are indicative only 08:00 ARAFURA SEA 09:30 Thursday Island HORN ISLAND 10:00 Melville Island Maningrida GOVE (Nhulunbuy) DARWIN Oenpelli Jabiru ARNHEM WEIPA LAND Batchelor KAKADU CAPE GREAT Daly River Pine Creek Coen TIMOR SEA Groote Eylandt YORK Kalumburu Wadeye Katherine Ngukurr Gulf of PENINSULA CORAL Oombulgurri Carpentaria Wyndham Laura Cooktown SEA KIMBERLEY KUNUNURRA Borroloola Daly Waters MCARTHUR Mossman RIVER Port Douglas Mareeba Mungana CAIRNS Derby Newcastle Waters I NDIAN Kalkarindji Karumba Atherton BARRIER Normanton Burketown Tully BROOME Croydon OCEAN Halls Creek NORTHERN Doomadgee Georgetown Forsayth Ingham GULF TERRITORY TOWNSVILLE COUNTRY Tennant Creek Ayr Tanami Camooweal Kajabbi Bowen Charters Towers HAMILTON ISLAND PORT HEDLAND Julia Creek PROSERPINE Dampier GREAT SANDY DESERT MT ISA KARRATHA CLONCURRY Richmond Hughenden Marble Bar MACKAY REEF GREAT Onslow Barrow Creek Exmouth Pannawonica Telfer Dajarra QUEENSLAND LEARMONTH Solomon MORANBAH PILBARA Winton Saraji Tom Price Blair Athol Boulia Yeppoon PARABURDOO NEWMAN GIBSON DESERT EMERALD Jigalong ALICE SPRINGS LONGREACH Blackwater ROCKHAMPTON BARCALDINE GLADSTONE Areyonga CHANNEL Springsure Bedourie Biloela BLACKALL DIVIDING Moura Carnarvon Kaltukatjara Yaraka Monto BUNDABERG COUNTRY Theodore ULURU HERVEY BAY WESTERN Uluru Windorah Maryborough Finke SIMPSON DESERT Gayndah Birdsville Augathella Injune Warburton AUSTRALIA Amata Ernabella Gympie CHARLEVILLE Noosa Meekatharra ROMA Kingaroy Wiluna Quilpie - 
											
Qantas American Express Ultimate Card Insurances Terms and Conditions
Qantas American Express Ultimate Card Insurances Terms and Conditions Cover is effective from 25 January 2021 Contents Page 1. ELIGIBILITY & ACTIVATION OF INSURANCE BENEFITS 3 2. SUMMARY OF BENEFITS AND SCOPE OF COVER 5 3. IMPORTANT INFORMATION ABOUT THIS COVER 7 4. DEFINITIONS 8 5. BENEFITS 12 SECTION (A) TRANSPORT ACCIDENT COVER 12 SECTION (B) TRAVEL INCONVENIENCE COVER 14 SECTION (C) MEDICAL EMERGENCY EXPENSES COVER 15 SECTION (D) RESUMPTION OF JOURNEY COVER 18 SECTION (E) BAGGAGE, MONEY AND DOCUMENTS COVER 19 SECTION (F) TRAVEL CANCELLATION COVER 21 SECTION (G) PERSONAL LIABILITY COVER 23 SECTION (H) PURCHASE PROTECTION COVER 24 SECTION (I) REFUND PROTECTION COVER 26 6. GENERAL TERMS AND CONDITIONS APPLICABLE TO ALL SECTIONS A–I ABOVE 27 7. HOW TO MAKE A CLAIM 29 8. COMPLAINTS AND DISPUTE RESOLUTION 30 9. PRIVACY 31 10. GENERAL INSURANCE CODE OF PRACTICE 32 11. FINANCIAL CLAIMS SCHEME AND COMPENSATION ARRANGEMENTS 32 2 Qantas American Express Ultimate Card Insurances Policy Number: 09NACQUC06 Cover is effective from 25 January 2021 These Terms and Conditions were prepared on 1 December 2020. This booklet contains important information about Your Qantas American Express Ultimate Card complimentary insurance and should be read carefully and stored in a safe place. We recommend that You take a copy with You when You travel. Please familiarise Yourself with its contents. We want to ensure You are clear about what Your Qantas American Express Ultimate Card complimentary insurance covers You for. So if You are unclear about anything in this document, please call Chubb on 1800 236 023 and Our insurance team will be happy to assist You with any enquiries. - 
												
												Cathay Pacific Airways – What Next?
International Journal of Case Method Research & Application (2005) XVII, 4 © 2005 WACRA®. All rights reserved ISSN 1554-7752 CATHAY PACIFIC AIRWAYS – WHAT NEXT? Madhu Malkani, John Hulpke, Cubie Lau Hong Kong University of Science & Technology HONG KONG, CHINA Teresa Ho Teleadapt HONG KONG, CHINA Abstract Cathay Pacific Airways has grown from humble beginnings in Hong Kong in 1946 to become one of the world’s premier airlines. After tough times in the early 2000s, the airline faced the future. NOTE: The case hints but does not state that Cathay faces choices and challenges in China, and must decide to remain a premium carrier or somehow get into the low cost carrier arena. Exhibits and video of Philip Chen’s speech are available to those interested. The case is best suited for an undergraduate strategy or international business course. A detailed Teaching Note is available from the authors. KEY WORDS: Cathay Pacific Airways, airline industry, China INTRODUCTION What an industry! A hundred years after the first powered flight by the Wright Brothers an industry had developed that shrunk the globe, allowing millions of people to travel distances never imagined before. And as Chief Executive Officer of Hong Kong’s flag carrier Cathay Pacific, Philip Chen knew his airline had been a part of the amazing history of the industry. After humble beginnings in Hong Kong immediately after World War II, Cathay had become one of the world’s most respected carriers. Cathay serves more than 75 destinations world wide with cargo routes and award winning passenger service. The industry had achieved amazing success, as had Cathay. - 
												
												Prof. Paul Stephen Dempsey
AIRLINE ALLIANCES by Paul Stephen Dempsey Director, Institute of Air & Space Law McGill University Copyright © 2008 by Paul Stephen Dempsey Before Alliances, there was Pan American World Airways . and Trans World Airlines. Before the mega- Alliances, there was interlining, facilitated by IATA Like dogs marking territory, airlines around the world are sniffing each other's tail fins looking for partners." Daniel Riordan “The hardest thing in working on an alliance is to coordinate the activities of people who have different instincts and a different language, and maybe worship slightly different travel gods, to get them to work together in a culture that allows them to respect each other’s habits and convictions, and yet work productively together in an environment in which you can’t specify everything in advance.” Michael E. Levine “Beware a pact with the devil.” Martin Shugrue Airline Motivations For Alliances • the desire to achieve greater economies of scale, scope, and density; • the desire to reduce costs by consolidating redundant operations; • the need to improve revenue by reducing the level of competition wherever possible as markets are liberalized; and • the desire to skirt around the nationality rules which prohibit multinational ownership and cabotage. Intercarrier Agreements · Ticketing-and-Baggage Agreements · Joint-Fare Agreements · Reciprocal Airport Agreements · Blocked Space Relationships · Computer Reservations Systems Joint Ventures · Joint Sales Offices and Telephone Centers · E-Commerce Joint Ventures · Frequent Flyer Program Alliances · Pooling Traffic & Revenue · Code-Sharing Code Sharing The term "code" refers to the identifier used in flight schedule, generally the 2-character IATA carrier designator code and flight number. Thus, XX123, flight 123 operated by the airline XX, might also be sold by airline YY as YY456 and by ZZ as ZZ9876. - 
												
												Asia Onward Flights Table and Booking Guide
ASIA ONWARD FLIGHTS TABLE AND BOOKING GUIDE Number of onward flights: 39 Airlines: Bangkok Airways, Cathay Pacific, China Eastern Airlines, Dragonair, Malaysia Airlines and Vietnam Airlines. Onward Airline Onward Airline Routing Airline Routing Airline destination code destination code PVG-CSX Lampang BKK-LPT Bangkok Airways PG Changsha China Eastern Airlines MU SHA-CSX Lishe HKG-NGB DragonAir KA Chengdu HKG-CTU DragonAir KA Luang Prabang BKK-LPQ Bangkok Airways PG Chiang Mai BKK-CNX Bangkok Airways PG Manila HKG-MNL Cathay Pacific CX PVG-CKG Nanking HKG-NKG DragonAir KA China Eastern Airlines MU Chongqing SHA-CKG Penang HKG-PEN DragonAir KA HKG-CKG DragonAir KA Phnom Penh BKK-PNH Bangkok Airways PG PVG-FOC Phuket BKK-HKT Bangkok Airways PG China Eastern Airlines MU Fuzhou SHA-FOC Qingdao HKG-TAO DragonAir KA HKG-FOC DragonAir KA HKG-SGN Cathay Pacific CX Guangzhou HKG-CAN DragonAir KA Saigon BKK-SGN Vietnam Airlines VN Hangzhou HKG-HGH DragonAir KA SIN-SGN HKG-HAN DragonAir KA Sanya HKG-SYX DragonAir KA Hanoi BKK-HAN Sukhothai BKK-THS Bangkok Airways PG Vietnam Airlines VN SIN-HAN Trat BKK-TDX Bangkok Airways PG BKK-USM Wuhan HKG-WUH DragonAir KA Koh Samui Bangkok Airways PG SIN-USM Xiamen HKG-XMN DragonAir KA HKG-KUL Cathay Pacific CX Xi’an HKG-XIY DragonAir KA Kuala Lumpur BKK-KUL Malaysia Airlines MH Yangon BKK-RGN Bangkok Airways PG Kunming HKG-KMG DragonAir KA see next page for full booking guide... asia ONWARD FLIGHTS BOOKING GUIDE 2 MULTISECTOR request 1 Login to LIBE and select ‘Multisector Request’ at the bottom of the availability search section. - 
												
												Qantas and Emirates
Qantas & Emirates: A New Global Aviation Partnership 6 September 2012 1 Qantas & Emirates A new global aviation partnership • 10 year partnership –most significant alliance in Qantas’ history • Benefits‐sharing model, collaboration beyond codesharing • Vastly expanded shared network –new Dubai hub • Comprehensive network solution for Europe • Facilitates network restructure to transform Asian offering • Unprecedented benefits to Qantas customers • Integrated frequent flyer proposition MAJOR STEP IN TRANSFORMING QANTAS INTERNATIONAL Note: All stated characteristics of the partnership are subject to regulatory approval. 2 Qantas & Emirates Benefits‐sharing model, collaboration beyond codesharing MARGIN SHARE: COMMISSION: QANTAS FREQUENT FLYER Trunk routes Non‐trunk routes (QFF) • Leading global network – Qantas, Jetstar, Emirates and Europe Subcontinent oneworld services LHR • Vastly expanded opportunities DXB Middle East to earn and redeem points DXB Asia Asia (KUL, BKK & SIN) Africa • Reciprocal tier status benefits AU – Lounge access –Priority check‐in & boarding NZ Asia JQ intra‐Asia –Baggage AU Trans‐Tasman Qantas Group (QF / JQ) NZ Emirates Dom AU Dom NZ (QF / JQ) (JQ) BENEFITING ALL PARTS OF THE GROUP: QANTAS, JETSTAR AND QFF Note: Jetstar cooperation yet to be finalised. 3 Unparalleled Access Europe, Middle East and North Africa TODAY’S ONE‐STOP PROPOSITION PROPOSED COMBINED NETWORK Frankfurt, Paris, Helsinki and Rome1 London London Europe Europe Dubai North Africa Middle East Singapore Australia Australia • 45 weekly services to Singapore hub • ~100 weekly services to Dubai hub • 5 one‐stop destinations to Europe • 33 one‐stop destinations to Europe2 - London (Heathrow) and Frankfurt on Qantas aircraft - London (Heathrow) on Qantas aircraft • No one‐stop service to Middle East or North Africa • 31 one‐stop services to Middle East or North Africa • Multiple partners – limited integrated customer proposition • One partner –integrated customer proposition 1. - 
												
												Media Release
MEDIA RELEASE 18 June 2014 - For immediate distribution Airnorth to operate Darwin-Gove-Cairns route Airnorth, the premier airline of Northern Australia, is pleased to announce that from 18 August it will commence operating return services from Darwin to Gove and onto Cairns, a route currently being serviced by codeshare partner Qantas Airways under their QantasLink brand. Airnorth will operate full service daily flights in their state-of-the-art 76-seat Embraer E170 jet fleet. “Airnorth have a continued commitment, as we have done so for many years, to providing quality scheduled air services to the communities of the Gulf region,” said Michael Bridge, Airnorth’s Chief Executive Officer. “In introducing these services Airnorth will be able to continue to provide sustainable air services to Nhulunbuy for the long-term. Additionally we will also be seeking to expand the current codeshare arrangements which are in place across our domestic and international network with Qantas Airways to include the Nhulunbuy services”. “Airnorth now operates an extensive airline and contract charter network covering most of Northern Australia as well as providing services to our nearest neighbour, Timor Leste and Manila in the Philippines.” The airline also recently signed an interline agreement with Malaysian Airlines, enabling passengers to combine their domestic Airnorth itinerary with international flights from Darwin to Kuala Lumpur and beyond with their Malaysian Airlines itinerary. Airnorth’s Darwin-Gove-Cairns Schedule (all in local times) Departure Arrival Flight Number Mon Tues Wed Thu Fri Sat Sun Time Time Darwin to Gove TL160 0745 0900 Gove to Cairns TL160 0945 1200 Cairns to Gove TL161 1330 1450 Gove to Darwin TL161 1520 1630 Prices start from $179.00 Gove to Cairns and from $169.00 Gove to Darwin and bookings can be made, commencing this afternoon, online at www.airnorth.com.au, through Airnorth Reservations freecall 1800 627 474 or through your local travel agent.