Dr. Mark S. Rosenbaum Dean and Professor, Graham School of Management, St. Xavier University Fulbright Specialist (Services Marketing, Uzbekistan), Senior Fulbright Scholar (Nepal); Fulbright Scholar (Cambodia), Co-Director, Center for Services Management: Focus on #Silkroadservice Research Faculty Fellow, Center for Services Leadership, Arizona State Univesity Visiting Professor of Services Marketing, American Hotel Academy, Brasov, Romania Visiting Associate Professor of Marketing, Universidad de Externado, Bogota Colombia RESIDENCE: 2035 ALTA VISTA COURT. NAPERVILLE, IL 60563 EMAIL:
[email protected] (ST. XAVIER UNIVERSITY RELATED BUSINESS)
[email protected] (ALL NON-UNIVERSITY RELATED BUSINESS) PHONE: 773.298. 960 I ( OFFICE); 630.414.6989 (MOBILE) July, 2020 EDUCATION Ph.D. Arizona State University, W. P. Carey School of Business, 2003; Major Field: Marketing. Emphasis in Service Marketing M.S. San Diego State University, 1999; Major Field: Total Quality Management Thesis: A Review of Total Quality Management in Service Industries M.A. New York University, 1996; Major Field: International Business/Interdisciplinary Studies. Thesis: The Potential of Direct Marketing in Southeast Asia MBA University of Illinois at Chicago, 1991, Major Field: Marketing B.S. Indiana University, 1988, Major Field: Finance ACADEMIC EXPERIENCE 2020 - Saint Xavier University, Dean and Professor, Graham School of Management 2017 - 2019 University of South Carolina, Professor and Chair, Department of Retailing 2011- 2016 Northern Illinois University,