Making Shropshire Safer Community Risk Management Plan 2021-2025
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Making Shropshire Safer Community Risk Management Plan 2021-2025 1 If you would like this information in an alternative language or format such as large print or audio please contact us on If you would like this information in an alternative language or format such as large print or audio please contact us on 01743 260200 or email [email protected] 01743If youyou would 260200 would like or this email like information [email protected] information in an alternative inlanguage an alternative or format such languageas large print or or audio format please suchcontact asus onlarge print or audio If 01743 you would 260200 like or this email information [email protected] in an alternative language or format such as large print or audio please contact us on 01743Ifplease 如果您希望获得这份资料的中文译本或其他各式(例如大字体版本或录音磁带),请与我们联络。电话: you would 260200 contact like or this email information us [email protected] on 01743 in an alternative 260200 language or email or format [email protected] such as large print or audio please contact01743 260200 us on , 01743 如果您希望获得这份资料的中文译本或其他各式(例如大字体版本或录音磁带),请与我们联络。电话: 260200 or email [email protected] , 或电子邮件: [email protected] 01743 260200 Chinese或电子邮件: 如果您希望获得这份资料的中文译本或其他各式(例如大字体版本或录音磁带),请与我们联络。电话: [email protected] 01743 260200, 如果您希望获得这份资料的中文译本或其他各式(例如大字体版本或录音磁带),请与我们联络。电话: 01743 260200, (Chinese)或电子邮件: [email protected] 如果您希望获得这份资料的中文译本或其他各式(例如大字体版本或录音磁带),请与我们联络。电话:01743 260200, 或电子邮件:(Chinese) [email protected] 或电子邮件:(Chinese) [email protected] (Chinese) Je śli chcieliby państwo otrzymać informacje w innym języku lub formacie, np. w formacie audio lub napisane dużą (Chinese) PolishczcionkJe śli chcielibyą, prosimy pań stwoo kontakt otrzyma podć numerinformacje 01743 w innym260200 ję lubzyku na lub adres formacie, e-mailowy: np. w [email protected] audio lub napisane dużą czcionkJe śli chcielibyą, prosimy pań stwoo kontakt otrzyma podć numerinformacje 01743 w innym260200 ję lubzyku na lub adres formacie, e-mailowy: np. w [email protected] audio lub napisane dużą Je czcionk(Polish) śli chcielibyą , prosimy pań stwoo kontakt otrzyma podć numerinformacje 01743 w innym260200 ję zykulub na lub adres formacie, e-mailowy: np. w [email protected] audio lub napisane dużą czcionkJe(Polish) śli chcielibyą , prosimy pań stwoo kontakt otrzyma podć numerinformacje 01743 w innym260200 ję lubzyku na lub adres formacie, e-mailowy: np. w [email protected] audio lub napisane dużą czcionk (Polish) ą , prosimy o kontakt pod numer 01743 260200 lub na adres e-mailowy: [email protected] (Polish) jE VUsI: ieh jANcArI icsE h~r BASA j; r<p ijs VrH; ic v&DI xpAeI j; sUNn vAlI tEp iv&C CAhU*dE h~, V; icqpA crcE sADE nAl (Polish) Punjabi01743jE VUsI: 260200 ieh jANcArI VE s*prc icsE cr~ h~r j; BASA [email protected] j; r<p ijs VrH; ic v&DI xpAeI j;VE sUNn eImEl vAlI cr~. tEp iv&C CAhU*dE h~, V; icqpA crcE sADE nAl 01743jE VUsI: 260200 ieh jANcArI VE s*prc icsE cr~ h~r j; BASA [email protected] j; r<p ijs VrH; ic v&DI xpAeI j;VE sUNn eImEl vAlI cr~. tEp iv&C CAhU*dE h~, V; icqpA crcE sADE nAl jE 01743(Punjabi) VUsI: 260200 ieh jANcArI VE s*prc icsE cr~ h~r j; BASA [email protected] j; r<p ijs VrH; ic v&DI xpAeI j;VE sUNn eImEl vAlI cr~. tEp iv&C CAhU*dE h~, V; icqpA crcE sADE nAl 01743jE(Punjabi) VUsI: 260200 ieh jANcArI VE s*prc icsE cr~ h~r j; BASA [email protected] j; r<p ijs VrH; ic v&DI xpAeI j;VE sUNn eImEl vAlI cr~. tEp iv&C CAhU*dE h~, V; icqpA crcE sADE nAl 01743 (Punjabi) 260200 VE s*prc cr~ j; [email protected] VE eImEl cr~. ﺍاﮔﺮ ﺁآﭖپ ﮐﻮ ﮧہ ﻣﻌﻠﻮﻣﺎﺕت ﮐﺴﯽ ﻣﺘﺒﺎﺩدﻝل ﺯزﺑﺎﻥن ﺎ ﻁطﺮﻘﮧہ ﻣﺜﻼً ﺑﮍﮮے ﺳﺎﺋﻴﺰ ﺎ ﺁآﮈڈﻮ ﻣﻴﮟ ﺩدﺭرﮐﺎﺭر ﮨﻮﮞں ﺗﻮ ﺑﺮﺍاﺋﮯ ﻣﮩﺮﺑﺎﻧﯽ ﻓﻮﻥن ﻧﻤﺒﺮ 01743 260200ﺎ ﺍاﯼی ﻣﻴﻞ Punjabi) Urdu) ﺍاﮔﺮ ﺁآﭖپ ﮐﻮ ﮧہ ﻣﻌﻠﻮﻣﺎﺕت ﮐﺴﯽ ﻣﺘﺒﺎﺩدﻝل ﺯزﺑﺎﻥن ﺎ [email protected] ﭘﺮ ﻁطﺮﻘﮧہ ﻣﺜﻼًﺭرﺍاﺑﻄﮧہ ﺑﮍﮮےﮐﺮﮟ ﺳﺎﺋﻴﺰ ﺎ ﺁآﮈڈﻮ ﻣﻴﮟ ﺩدﺭرﮐﺎﺭر ﮨﻮﮞں ﺗﻮ ﺑﺮﺍاﺋﮯ ﻣﮩﺮﺑﺎﻧﯽ ﻓﻮﻥن ﻧﻤﺒﺮ 01743 260200ﺎ ﺍاﯼی ﻣﻴﻞ (Punjabi) ﺍاﮔﺮ ﺁآﭖپ ﮐﻮ ﮧہ ﻣﻌﻠﻮﻣﺎﺕت ﮐﺴﯽ ﻣﺘﺒﺎﺩدﻝل ﺯزﺑﺎﻥن ﺎ [email protected] ﭘﺮ ﻁطﺮﻘﮧہ ﻣﺜﻼًﺭرﺍاﺑﻄﮧہ ﺑﮍﮮےﮐﺮﮟ ﺳﺎﺋﻴﺰ ﺎ ﺁآﮈڈﻮ ﻣﻴﮟ ﺩدﺭرﮐﺎﺭر ﮨﻮﮞں ﺗﻮ ﺑﺮﺍاﺋﮯ ﻣﮩﺮﺑﺎﻧﯽ ﻓﻮﻥن ﻧﻤﺒﺮ 01743 260200ﺎ ﺍاﯼی ﻣﻴﻞ ﺍاﮔﺮ ﺁآﭖپ ﮐﻮ ﮧہ ﻣﻌﻠﻮﻣﺎﺕت ﮐﺴﯽ ﻣﺘﺒﺎﺩدﻝل ﺯزﺑﺎﻥن ﺎ [email protected] ﭘﺮ ﻁطﺮﻘﮧہ ﻣﺜﻼًﺭرﺍاﺑﻄﮧہ ﺑﮍﮮےﮐﺮﮟ ﺳﺎﺋﻴﺰ ﺎ ﺁآﮈڈﻮ ﻣﻴﮟ ﺩدﺭرﮐﺎﺭر ﮨﻮﮞں ﺗﻮ ﺑﺮﺍاﺋﮯ ﻣﮩﺮﺑﺎﻧﯽ ﻓﻮﻥن ﻧﻤﺒﺮ 01743 260200ﺎ ﺍاﯼی ﻣﻴﻞ (Urdu) ﺍاﮔﺮ ﺁآﭖپ ﮐﻮ ﮧہ ﻣﻌﻠﻮﻣﺎﺕت ﮐﺴﯽ ﻣﺘﺒﺎﺩدﻝل ﺯزﺑﺎﻥن ﺎ ﻁطﺮﻘﮧہ ﻣﺜﻼً ﺑﮍﮮے ﺳﺎﺋﻴﺰ ﺎ ﺁآﮈڈﻮ ﻣﻴﮟ ﺩدﺭرﮐﺎﺭر ﮨﻮﮞں ﺗﻮ ﺑﺮﺍاﺋﮯ ﻣﮩﺮﺑﺎﻧﯽ ﻓﻮﻥن ﻧﻤﺒﺮ 01743 260200ﺎ ﺍاﯼی ﻣﻴﻞ [email protected] ﭘﺮ ﺭرﺍاﺑﻄﮧہ ﮐﺮﮟ (Somali(Urdu [email protected] ﭘﺮ ﺭرﺍاﺑﻄﮧہ ﮐﺮﮟ (Urdu) (Urdu) Haddii aad doonaysid dokumentigan oo ku qoran luqad kale ama qaab kale sida far waaweyn ama maqal ah, fadlan (Urdu) nagalaHaddii aadsoo doonaysidxiriir 01743 dokumentigan 260200 ama iimayl oo ku [email protected] luqad kale ama qaab kale sida far waaweyn ama maqal ah, fadlan nagalaHaddii aadsoo doonaysidxiriir 01743 dokumentigan 260200 ama iimayl oo ku [email protected] luqad kale ama qaab kale sida far waaweyn ama maqal ah, fadlan HaddiiWelshnagala(Somali) aadsoo doonaysidxiriir 01743 dokumentigan 260200 ama iimayloo ku [email protected] luqad kale ama qaab kale sida far waaweyn ama maqal ah, fadlan nagalaHaddii(Somali) aadsoo doonaysidxiriir 01743 dokumentigan 260200 ama iimayl oo ku [email protected] luqad kale ama qaab kale sida far waaweyn ama maqal ah, fadlan nagala Os(Somali) hoffech soo xiriir chi gael01743 y wybodaeth260200 ama honiimayl mewn [email protected] iaith neu ar ffurf wahanol fel print bras neu sain cysylltwch â ni ar (Somali) 01743 Os hoffech 260200 chi gaelneu ydrwy’r wybodaeth e-bost hon [email protected] mewn iaith neu ar ffurf wahanol fel print bras neu sain cysylltwch â ni ar 01743 (Somali) 260200Os hoffech neu chi drwy’r gael e-bost y wybodaeth [email protected] hon mewn iaith neu ar ffurf wahanol fel print bras neu sain cysylltwch â ni ar 01743 260200Os hoffech neu chi drwy’r gael e-bost y wybodaeth [email protected] hon mewn iaith neu ar ffurf wahanol fel print bras neu sain cysylltwch â ni ar 01743 Os 260200(Welsh) hoffech neu chi drwy’r gael e-bosty wybodaeth [email protected] hon mewn iaith neu ar ffurf wahanol fel print bras neu sain cysylltwch â ni ar 01743 260200Os(Welsh) hoffech neu chi drwy’r gael e-bost y wybodaeth [email protected] hon mewn iaith neu ar ffurf wahanol fel print bras neu sain cysylltwch â ni ar 01743 260200 (Welsh) neu drwy’r e-bost [email protected] (Welsh) Contents 1 Foreword ....................................................................................................... 5 2 Introduction – Overall objective and key proposals, the Community Risk Management Plan (CRMP) process and Service achievements during last CRMP ...... 7 3 Legislation and National Influence ...................................... 9 4 Shropshire and its Fire and Rescue Service ................. 11 • The Fire and Rescue Authority • The Service • Service Delivery • Performance 5 Stage 1 Identifying and Assessing Risk ............................ 19 • Community Risk • Organisational Risk 6 Stage 2 Managing and Reducing Risk .............................. 31 • Headline Actions • Department Aims and Actions 7 Stage 3 Measuring and Demonstrating Impact ....... 41 8 Contact Us .................................................................................................... 44 9 Appendices ................................................................................................. 45 10 Glossary .......................................................................................................... 51 3 4 Foreword Shropshire Fire and Rescue Service, and the Authority that provides its governance and direct link with our communities, are dedicated to making Shropshire safer. We have had to work with reducing finances over the last decade, but we have been able to reform and restructure to make sure we continue to deliver the same excellent level of service that people expect and deserve. We have kept all our fire stations open and fully crewed, we have maintained all the specialist capabilities that people value the most – such as “water” and “large animal” rescue – and we have made tremendous advances in targeting our prevention work at those who are most vulnerable. In 2018 the Service was assessed by Her Majesty’s Inspectorate as being “Good” at being both effective and efficient with managing our risks and also “Good” at looking after our staff. The Service is, quite rightly, proud of this achievement; but it is a position on which we want to build. We recognise this can only be done as a collaboration between our communities, our staff and our partners – including those hugely generous employers who release our on-call firefighters to give such exceptional protection to our towns, villages and hamlets. You will see in our Community Risk Management Plan (CRMP) how we plan to do this. The CRMP forms the basis of the contract between Shropshire and Wrekin Fire and Rescue Authority and all the communities and individuals it serves. The plan underpins our corporate strategy for the next four years and it explains how we understand the risks; setting out our commitment to providing the right people, equipment and actions to reduce them. We have consulted widely to ensure our plans meet the expectations of our residents, communities and partners, and to provide you with confidence that you are getting the Fire and Rescue Service you need; one that is able to keep your lives, homes and businesses safer from fire, to protect your environment and to come to your aid when you need it most. As Chairperson of the Fire and Rescue Authority and Chief Fire Officer of the Fire and Rescue Service we value your opinion and encourage you to offer feedback on our plans.