Mar 06, 2015 16:15 GMT 5 star award for city sightseeing tour
2015 got off to a brilliant start for the operators of Glasgow’s iconic red sightseeing buses with a five star award from VisitScotland.Having carried out mystery visits to grade the tours, VisitScotland representatives emphatically awarded the tour their highest grading for tourist attractions sighting the quality of the vehicles, tour content and friendly staff as the key reasons for the award.
Commenting on the award, Donald Booth, Manager of City Sightseeing Glasgow says:
“2014 was a great year for Glasgow and we loved playing a part in showing visitors just what the city has to offer.To cap this with the award and recognition of our efforts in providing a high quality service that caters to visitors to the city makes us all very proud.
“This summer we’re actually improving the service we provide by increasing our normal 15 minute frequency to every 10 minutes during July and August, allowing more flexibility for those hopping on and off at one of our 28 stops along route, which should result in even more happy customers!”
VisitScotland were also delighted to give City Sightseeing Glasgow the award.
Liz Buchanan, Regional Director at VisitScotland, said:
“I would like to congratulate City Sightseeing Glasgow on this fantastic achievement. Gaining five stars in VisitScotland’s world-leading Quality Assurance Scheme shows visitors that the company has gained the highest standards in both the quality of its product and in its customer care. A bus tour is a wonderful way to explore the city and I am sure this five-star award will encourage even more visitors to get on board with City Sightseeing Glasgow.”
Notes to Editors
• Follow us on twitter: @visitscotnews • VisitScotland is Scotland’s national tourism organisation. Its core purpose is to maximise the economic benefit of tourism to Scotland. • The organisation has three key roles:
1. To market Scotland to all parts of the world to attract visitors 2. To provide information – and inspiration – to visitors and potential visitors so they get the best out of a visit to Scotland 3. To provide quality assurance to visitors and quality advice to the industry and partners to help the industry meet and strive to exceed customer expectations
• VisitScotland works together with tourism businesses to make tourism a success for everyone and ensure the industry continues to grow.
• The organisation employs 700 people and has offices and VisitScotland Information Centres across Scotland. • According to a recent Deloitte study, the tourism economy supports 270,000 jobs in Scotland in 20,000 diverse businesses. The same study calculates that the tourism economy contributes £11 billion annually (direct and indirect impact, including day visits) and supports around 10 per cent of employment in Scotland. Almost 16 million tourists take overnight trips to Scotland. • For VisitScotland’s press releases go to http://www.visitscotland.org/media_centre.aspx, tourism statistics and frequently asked questions go to http://www.visitscotland.org/ • Where possible, a Gaelic speaker will be made available for broadcast interviews on request (Far an tèid iarraidh, agus far am bheil sin nar comas, bruidhinnidh neach le Gàidhlig aig agallamh) • For holiday information on Scotland go to www.visitscotland.com • For information about business tourism in Scotland go to www.conventionscotland.com
Year of Food and Drink 2015
• 2015 is the Year of Food and Drink, a celebration of Scotland’s natural larder and the role that food and drink plays in shaping our economic success. • Scotland generates over £2.5m per day through food and drink tourism. • A series of themed months will create an appetite for key areas of Scotland’s food and drink industries – from seafood and whisky to berries and high-quality meat • For more information, visit www.visitscotland.com/tastescotland
Contacts
Chelsea Charles Press Contact Scotland’s Themed Years Communications & Engagement Manager Contact for media enquiries on: Scotland’s Themed Years (i.e. 2018 Year of Young People; 2020 Year of Scotland's Coast and Waters; 2022 Year of Scotland's Stories) [email protected] 0131 472 2067
Carrie MacWilliam Press Contact Senior Corporate Press Officer - National Contact for media enquiries on: Travel media (Scotland); Year of Young People; UK Marketing; Dundee; Fife; Angus; Perthshire [email protected] 0131 472 2052 Out of hours - 0131 472 2324 Amelia Whittaker Press Contact Senior Corporate Press Officer - Regional Contact for media enquiries on: South Region; Edinburgh and Lothians; Food and Drink; Scottish Thistle Awards [email protected] 01750 723806 Out of hours - 0131 472 2324