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Biometrics Roadmap for Aviation Security and the Passenger Experience

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Biometrics Roadmap for Aviation Security and the Passenger Experience Transportation Security Administration TSA BIOMETRICS ROADMAP For Aviation Security & the Passenger Experience September 2018 TABLE OF CONTENTS Letter from the Administrator 3 ............................ .......... .... ................................................ ...... Executive Summary 4 .... ... ... ... .... .... ... ... ........ ... ... ... ........ ... ... .............. ... ........ ... ... .. ..... I. Purpose & Scope 5 ... ... .... ... .... ... ... .... ... .... ... .... .... ... ... ... .... ... .... ... .... ... .... ... ... .... ... ... II. Strategic Drivers 6 .......... ....... ........ III. Biometrics Vision 7 ....... :· ............................... ::: IV. Goals & Objectives 8 .... .. Goal 1: Partner with CBP on Biometrics for International Travelers 10 . ... .... .. .... .. .... .. ....... ... .... .. .... .. .... .. ....... .. .... :::: Goal 2: Operationalize Biometrics for TSA Pre® Travelers 12 :::: . Goal 3: Expand Biometrics to Additional Domestic Travelers 14 ......................... ...... ......................... ...................... Goal 4: Develop Supporting Infrastructure for Biometric Solutions 16 ... .... .... .... ............... .. .. .... .... ................... .... .... .... ........... .. V. Guiding Principles 18 ............. ... ... ........ VI. Moving Forward 20 ....... ........................... .... .. ... .... ... ... ...... ........ :::: Appendix A: Terms & Acronyms 21 :::: :: :· . ... Appendix B: Strategic Alignment 22 Appendix C: Stakeholders Consulted 23 . .. .. .. .. .. .. .. .. .. .. .. .. .. .. :::: ... .: LETTER FROM THE ADMINISTRATOR I am proud to present the Transportation Security Administration’s Biometrics Roadmap for Aviation Security and the Passenger Experience. This document will guide our efforts to modernize aviation passenger identity verification over the coming years. The Roadmap aligns with and supports the 2018-2026 TSA Strategy I announced earlier this year in several ways. It defines clear pathways to improve security, safeguard the Nation’s transportation system, and accelerate the speed of action through smart investments and collaborative partnerships. To achieve the vision, goals, and objectives outlined in the Biometrics Roadmap, TSA will leverage innovative biometric concepts and solutions that will enhance security effectiveness, improve operational efficiency, and yield a consistent, streamlined passenger experience in coordination with our aviation security partners. In addition to addressing key operational needs, implementing the Biometrics Roadmap will secure TSA’s position as a global leader in aviation security and advance global transportation security standards. I want to thank everyone at TSA, our interagency partners, and industry stakeholders – including airlines, airports, and solution providers – who provided input to develop this document. It represents the beginning of an important and exciting conversation that I look forward to continuing with you as we execute the TSA Biometrics Roadmap. David P. Pekoske Administrator Transportation Security Administration Executive Summary toward appreciation for the enhanced security and efficiency they can provide. Identity verification is a cornerstone of TSA’s operational landscape in the commercial aviation The TSA Biometrics Roadmap incorporates sector. In order to meet the challenges of evolving feedback gathered during more than forty targeted security threats, rising air travel volumes, resource engagements with aviation security leaders from constraints, and limits on operational footprint, airlines, airports, and solution providers. Feedback TSA and aviation security regulators around the was also gathered from key government globe must look to automate manual and paper- stakeholders, including TSA internal offices, DHS based identity verification processes through headquarters and operational Components. smart technology investments. The TSA Biometrics Roadmap lays out a practical approach The Roadmap articulates a collaborative biometric to leverage biometric technologies to improve vision for TSA and its aviation security partners in the security effectiveness and operational efficiency context of an overall identity verification and while also enhancing the passenger experience. management approach. The vision is achievable through the alignment and parallel advancement of TSA is stepping into the biometric solution space four goals and associated objectives. The TSA at an ideal time to capitalize on technological Biometrics Roadmap describes the “what” and the advancements in biometric system accuracy, “why” of TSA’s biometric approach. Implementation speed, and ability to automate high-throughput plans will be developed to describe the “who, when, operations. Additionally, traveler sentiment toward and how.” Implementation of each goal and biometric technologies, when coupled with the associated objectives will be shaped by a set of clear appropriate privacy safeguards, has evolved guiding principles listed in Figure 1. A biometrics capability, built with strategic partners, that enhances aviation security, streamlines operations, and simplifies the user experience. Goal 4: Develop Supporting Biometrics for International Infrastructure for Biometric Travelers Travelers Solutions Objective 3.1 : Perform Objective 1.1: Prove Objective 2.1: Update TSA Business Case Analysis for Objective 4.1: Develop, Operational Feasibility Pre ✓® Data Holdings Domestic Traveler Biometrics Maintain, and Manage to a Objective 1.2: Develop Objective 2.2: Modernize the Objective 3.2: Evaluate Strategic Roadmap lnteragency Policies and TSA Pre ✓® Passenger Biometric Solutions for Objective 4.2: Integrate Procedures Experience Domestic Travelers Capabilities with DHS and Objective 1.3: Simplify and Objective 3.3: Effectively Use Industry Partners Streamline Operations Existing and Available Traveler Objective 4.3: Capture Data Requirements and Standards Objective 3.4: Establish for Industry Partnerships to Implement Objective 4.4: Implement Scalable Solutions Assessment Processes Guiding Principles: Security Effectiveness & Operational Efficiency, Privacy, Cyber Security, OHS Unity of Effort, Public-Private Partnerships, Usability, Passenger Experience, Interoperability, and Adaptability FIGURE 1 TSA Biometrics Vision, Goals, and Objectives 4 BIOMETRICS ROADMAP I. Purpose & Scope Population Location • Av1at1on Passengers • Check-in International • Bag Drop TSA Pre ✓ • • Checkpoint This document articulates an approach for TSA Domestic • Gate to leverage biometric solutions to increase security effectiveness while also improving "'::, operational efficiency and the passenger <J Aviation Workers (including Employee Access 0 u.. cargo workers) Control Areas experience. Due to the growing volume of FAMS/LEOs Cargo Drop-off Areas E Known Crew Members ~ TSA HQ Employees/ Visitors commercial aviation passengers TSA screens – Cl C Airport Vendor Employees 0 more than two million per day – this initial ...J release of the TSA Biometrics Roadmap is ~ focused on verifying aviation passenger identity FIGURE 2 Scope of TSA Biometrics Roadmap using biometrics per TSA’s authorities under Today, facial recognition provides TSA with several key applicable laws and regulations including the benefits. Facial recognition systems can be self-service, Aviation and Transportation Security Act facilitative and incorporate anti-tampering (Section 109 (a)(7)). As appropriate, countermeasures, enabling TSA and aviation security passenger-centric solutions can be extended to partners to reduce reliance on physical travel other key groups such as aviation workers, law documents and manual inspection. Facial recognition enforcement officers, and known crew members. benefits from the wide availability of high-performance, Facial recognition has long been TSA’s low-cost, and commercially available camera systems modality of choice in aviation security that could be extended, in collaboration with aviation operations. Today, TSOs and airline security partners, across the entire passenger employees manually compare the passenger in front of them to their photo experience from reservation to boarding. ID. The TSA Biometrics Roadmap seeks to leverage facial recognition technology to Additionally, Federal and state identity document automate that process to enhance security issuance organizations already collect facial images effectiveness, improve operational efficiency, and streamline the passenger which may be generally suitable for facial recognition experience. capabilities. Biometric data for fingerprint or iris recognition are generally not available for the majority TSA will continue to use facial images as the of travelers. Facial image standards continue to mature primary means of identity verification for aviation and facial data exchange formats are widely adopted security screening. Facial recognition and used throughout civil aviation for identity verification capabilities will be automated to improve the per International Civil Aviation Organization Doc 9303. performance and security of TSA operations by increasing assurance of traveler identity beyond In implementing this biometrics strategy, TSA will what travel documents alone can provide. comply with the requirements of the FAA Meanwhile, fingerprints will continue to serve as Reauthorization Act of 2018, Pub. L. No. 115-254 the primary biometric modality for trusted (2018), including consultation with the Commissioner of traveler and other credentialed
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