DOCSLIB.ORG

(EIS) Contract Section C Description / Specifications / Statement of Work

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
(EIS) Contract Section C Description / Specifications / Statement of Work Enterprise Infrastructure Solutions (EIS) Contract Section C Description / Specifications / Statement of Work Issued by: General Services Administration Office of Integrated Technology Services 1800 F St NW Washington, DC 20405 May 2018 EIS GS00Q17NSD3004 Mod P00005 General Services Administration Network Services 2020 Enterprise Infrastructure Solutions Table of Contents C.1 Background ........................................................................................................... 1 C.1.1 EIS Goals ........................................................................................................ 1 C.1.2 EIS Scope for Mandatory and Optional Services ............................................ 1 C.1.3 Minimum Requirements for Geographic Coverage ......................................... 2 C.1.4 Task Orders .................................................................................................... 2 C.1.5 Authorized Users ............................................................................................ 2 C.1.6 Upgrades and Enhancements ........................................................................ 2 C.1.7 Organization of this Statement of Work .......................................................... 3 C.1.8 General Requirements .................................................................................... 4 C.1.8.1 Organization of EIS Services.................................................................... 4 C.1.8.2 Service Locations ..................................................................................... 5 C.1.8.3 Performance ............................................................................................. 5 C.1.8.4 Conformity to Standards ........................................................................... 6 C.1.8.5 Non-Domestic........................................................................................... 7 C.1.8.6 Interoperability .......................................................................................... 7 C.1.8.7 System Security Requirements ................................................................ 8 C.1.8.8 National Policy Requirements ................................................................ 14 C.1.8.9 Technical Support .................................................................................. 17 C.2 Technical Requirements ...................................................................................... 17 C.2.1 Data Service ................................................................................................. 17 C.2.1.1 Virtual Private Network Service .............................................................. 17 C.2.1.2 Ethernet Transport Service .................................................................... 23 C.2.1.3 Optical Wavelength Service ................................................................... 33 C.2.1.4 Private Line Service ............................................................................... 42 C.2.1.5 Synchronous Optical Network Service ................................................... 49 C.2.1.6 Dark Fiber Service .................................................................................. 63 C.2.1.7 Internet Protocol Service ........................................................................ 72 EIS GS00Q17NSD3004 Mod P00005 ii General Services Administration Network Services 2020 Enterprise Infrastructure Solutions C.2.2 Voice Service ................................................................................................ 77 C.2.2.1 Internet Protocol Voice Service .............................................................. 77 C.2.2.2 Circuit Switched Voice Service ............................................................... 84 C.2.2.3 Toll Free Service .................................................................................... 95 C.2.2.4 Circuit Switched Data Service .............................................................. 114 C.2.3 Contact Center Service ............................................................................... 119 C.2.3.1 Service Description .............................................................................. 119 C.2.4 Colocated Hosting Service .......................................................................... 130 C.2.4.1 Functional Definition ............................................................................. 130 C.2.4.2 Standards ............................................................................................. 131 C.2.4.3 Connectivity .......................................................................................... 131 C.2.4.4 Technical Capabilities .......................................................................... 131 C.2.4.5 Features ............................................................................................... 132 C.2.5 Cloud Service ............................................................................................. 133 C.2.5.1 Infrastructure as a Service ................................................................... 134 C.2.5.2 Platform as a Service ........................................................................... 138 C.2.5.3 Software as a Service .......................................................................... 140 C.2.5.4 Content Delivery Network Service ........................................................ 141 C.2.6 Wireless Service ......................................................................................... 144 C.2.6.1 Service Description .............................................................................. 144 C.2.6.2 Features ............................................................................................... 147 C.2.6.3 Interfaces ............................................................................................. 148 C.2.6.4 Performance Metrics ............................................................................ 149 C.2.7 Commercial Satellite Communications Service .......................................... 149 C.2.7.1 Service Description .............................................................................. 149 C.2.7.2 Features ............................................................................................... 151 C.2.7.3 Performance Metrics ............................................................................ 152 C.2.8 Managed Service ........................................................................................ 153 EIS GS00Q17NSD3004 Mod P00005 iii General Services Administration Network Services 2020 Enterprise Infrastructure Solutions C.2.8.1 Managed Network Service ................................................................... 153 C.2.8.2 Web Conferencing Service ................................................................... 159 C.2.8.3 Unified Communications Service .......................................................... 163 C.2.8.4 Managed Trusted Internet Protocol Service ......................................... 168 C.2.8.5 Managed Security Service ................................................................... 193 C.2.8.6 Managed Mobility Service .................................................................... 206 C.2.8.7 Audio Conferencing Service ................................................................. 218 C.2.8.8 Video Teleconferencing Service ........................................................... 222 C.2.8.9 DHS Intrusion Prevention Security Service (DHS Only) ....................... 227 C.2.9 Access Arrangements ................................................................................. 232 C.2.9.1 Access Arrangement Description ......................................................... 232 C.2.9.2 Access Diversity and Avoidance .......................................................... 238 C.2.9.3 Interfaces ............................................................................................. 239 C.2.10 Service Related Equipment ..................................................................... 241 C.2.10.1 Warranty Service............................................................................... 242 C.2.11 Service Related Labor ............................................................................. 242 C.2.12 Cable and Wiring ..................................................................................... 242 C.3 Transition ........................................................................................................... 244 C.3.1 Transition Roles and Responsibilities ......................................................... 244 C.3.1.1 Government’s Role in Transition .......................................................... 244 C.3.1.2 Contractor’s Role in Transition ............................................................. 245 C.3.2 Transition On .............................................................................................. 245 C.3.2.1 Objectives ............................................................................................ 245 C.3.2.2 Contract-Wide Planning and Implementation ....................................... 246 C.3.2.3 Agency-Specific Planning and Implementation .................................... 246 C.3.2.4 Inventory .............................................................................................. 246 C.3.3 Transition Off .............................................................................................
Load more

Recommended publications
  • The Study on Telecommunications Development Plan, Ethiopia
    The Study on Telecommunications Development Plan, Ethiopia CHAPTER 9 TELECOMMUNICATIONS NETWORK PLAN 9.1 Basic Concept of Proposed Network Plan The study of the Proposed Network Plan should necessarily include a broad range of factors, from the expected national socio-economic develpment, government policy to resource availability. Of particular importance are demands of the various services, including those services not available at present, and the extent of financial resources. Other important consideratios include the existing network, transition strategies, interworking with other networks, operation and maintenance, administrative structure, numbering, signalling and other fundamental plans. 9.1.1 Fundamental Network Plan The Network Master Plan is proposed considering: 1） The network is designed considering economical deployment and ease of operation and maintenance. 2） The proposed network will be deployed utilizing the latest technologies at present. 3） The network will be able to accommodate expected demand of existing and new application of basic telephone and non-telephone services that interface to the conventional networks. 4） The network should facilitate the development of ICT (Information and Communication Technology) covering the major areas of Ethiopia. 9.1.2 Evolution of Existing Network to IP Some countries have introduced IP telephony to converge the telephone network and data communication network. In order to utilze the accumulated assets economically and efficiently, the existing switching systems (PSTN) should
    [Show full text]
  • Risk Analysis on Voip Systems
    Risk analysis on VoIP systems Knútur Birgir Otterstedt Faculty of Industrial Engineering, Mechancial Engineering and Computer Science University of Iceland 2011 Risk analysis on VoIP systems Knútur Birgir Otterstedt 30 ECTS thesis submitted in partial fulfilment of a Magister Scientiarum degree in Industrial Engineering Advisors Dr. Páll Jensson Faculty Representative Ebba Þóra Hvannberg Faculty of Industrial Engineering, Mechanical Engineering and Computer Science School of Engineering and Natural Sciences University of Iceland Reykjavik, June 2011 Risk analysis on VoIP systems 30 ECTS thesis submitted in partial fulfilment of a Magister Scientiarum degree in Industrial Engineering Copyright © 2011 Knútur Birgir Otterstedt All rights reserved Faculty of Industrial Engineering, Mechanical Engineering and Computer Science School of Engineering and Natural Sciences University of Iceland Hjardarhagi 2-6 107, Reykjavik Iceland Telephone: 525 4600 Bibliographic information: Knútur Birgir Otterstedt, 2011, Risk analysis on VoIP systems, Master’s thesis, Faculty of Industrial Engineering, pp. 69. Printing: Háskólaprent Reykjavík, Iceland, July 2011 Útdráttur Markmið þessarar ritgerðar var að framkvæma áhættugreiningu á VoIP kerfi fyrir þjónustuveitendur. Helstu ógnir kerfisins voru greindar og í kjölfarið var fjallað lauslega um hverja ógn. Eignir kerfisins voru greindar fyrir greininguna og einnig voru líkur á ógn og áhrif hverrar ógnar metnar (Á skalanum Lítil – Gríðarleg). Að þessu loknu var áhættugreiningin framkvæmd, í hugbúnaðinum RM-Studio, og niðurstöður hennar greindar. Sambærileg greining fyrir PSTN kerfið var framkvæmd til samanburðar. Loks voru gagnráðstafanir, við helstu ógnum VoIP kerfisins, kynntar. Abstract The goal of this thesis was to perform a risk analysis on a VoIP system for service providers. Main threats of the system were analysed and subsequently each threat was briefly introduced.
    [Show full text]
  • On Common Channel Signaling Number 7 and Its Comparison with Multi-Frequency Coded Signaling and Internet Protocol
    International Journal of Electronics and Communication Engineering. ISSN 0974-2166 Volume 5, Number 2 (2012), pp. 125-132 © International Research Publication House http://www.irphouse.com On Common Channel Signaling Number 7 and its Comparison with Multi-Frequency Coded Signaling and Internet Protocol Md. Shah Alam1 and Md. Rezaul Huque Khan2 Dept. of Applied Physics, Electronics and Communication Engineering, University of Chittagong, Bangladesh 1 2 E-mail: [email protected], [email protected] Abstract A message based comparative study between signaling system #7(SS7) and R2 Signaling is done. The reasons for the transition from Multi-frequency Coded (MFC) Signaling to SS7 and SS7 to Internet Protocol are also discussed. Keywords: Common Channel Signaling No.7 (CCS7), R2 signaling or Multi- frequency Coded (MFC) signaling, Internet Protocol (IP), Advance Intelligent Network (AIN). Introduction The over increasing demand of telecommunication in the world wide significantly involves telecommunication signaling systems. The Common Channel Signaling no.7 is usually termed as Signaling System No.7 (SS7). The purpose of this paper is to study the signaling systems R2 or MFC, SS7 [1] and IP, to find the limitations of the above signaling system, analysis of the signaling systems (R2 and SS7) on the basis of their message format. An overall comparison between the two systems has been studied. This paper also focuses on the transition of MFC to SS7. A distinction is made between SS7 and IP and finally reasons are shown why SS7 is moving towards IP. Common Channel Signaling No. 7 Common Channel Signaling System No. 7 (i.e., SS7 or C7) is a global standard for telecommunications defined by the International Telecommunication Union (ITU) Telecommunication Standardization Sector (ITU-T).
    [Show full text]
  • Lecture 5 – Common Channel Signaling System Nr 7 (CCS7 Or SS7)
    S38.3115 Signaling Protocols – Lecture Notes lecture 5 S38.3115 Signaling Protocols – Lecture Notes Lecture 5 – Common Channel Signaling System Nr 7 (CCS7 or SS7) Introduction .................................................................................................... 1 Design considerations .................................................................................... 2 SS7 concepts .................................................................................................. 4 SS7 Protocol Architecture .............................................................................. 5 Hop by hop and end to end in telephone networks ........................................ 7 MTP – Message Transfer Part ....................................................................... 9 MTP Reliability .......................................................................................... 9 MTP levels ............................................................................................... 10 MTP message structures .......................................................................... 11 Signaling Connection Control Part .............................................................. 14 A use case ................................................................................................. 14 SCCP service classes ............................................................................... 15 Global Title .............................................................................................. 15 More use cases
    [Show full text]
  • CSP Developer's Guide: Common Channel Signaling
    Converged Services Platform Developer’s Guide: Common Channel Signaling Release 8.3.1 Controlled Introduction January 2005 Important Notice ............................................................................................................................................................................................................................................................ Disclaimer The contents of this document are subject to change without notice; therefore, the information presented herein shall not be construed as a commitment or warranty. Excel Switching Corporation shall not be liable for any technical or editorial errors or omissions contained herein or for incidental or consequential damages resulting from the performance, furnishing, reliance on, or use of this material. Patents Certain equipment and software described in this document is protected by issued and pending U.S. and foreign patents. All products and services are trademarks or registered trademarks of their respective manufacturer. Copyright This document contains confidential and proprietary information protected by copyright. All rights reserved. Copying or other reproduction of all or parts of this document is prohibited without the permission of Excel Switching Corporation. Copyright 2005 by Excel Switching Corporation. Technical Support 800-541-7002 (within the United States) 508-862-3366 (international) 508-862-3351 (Fax) Release 8.3.1 CI, January 2005 ii Comments and Suggestions ...........................................................................................................................................................................................................................................................
    [Show full text]
  • EIS Section C GS00Q17NSD3000 P00216
    Enterprise Infrastructure Solutions (EIS) Contract Section C Description / Specifications / Statement of Work Issued by: General Services Administration Office of Information Technology Category 1800 F St NW Washington, DC 20405 May 2020 EIS GS00Q17NSD3000 Mod P00118 Enterprise Infrastructure Solutions General Services Administration Network Services 2020 Enterprise Infrastructure Solutions Table of Contents C.1 Background ............................................................... Error! Bookmark not defined. C.1.1 EIS Goals ........................................................... Error! Bookmark not defined. C.1.2 EIS Scope for Mandatory and Optional Services ............Error! Bookmark not defined. C.1.3 Minimum Requirements for Geographic Coverage .........Error! Bookmark not defined. C.1.4 Task Orders ....................................................... Error! Bookmark not defined. C.1.5 Authorized Users ............................................... Error! Bookmark not defined. C.1.6 Upgrades and Enhancements .......................... Error! Bookmark not defined. C.1.7 Organization of this Statement of Work ........... Error! Bookmark not defined. C.1.8 General Requirements ...................................... Error! Bookmark not defined. C.1.8.1 Organization of EIS Services ..................... Error! Bookmark not defined. C.1.8.2 Service Locations........................................ Error! Bookmark not defined. C.1.8.3 Performance................................................ Error! Bookmark not defined. C.1.8.4
    [Show full text]
  • Ts 103 269-2 V1.1.1 (2015-01)
    ETSI TS 103 269-2 V1.1.1 (2015-01) TECHNICAL SPECIFICATION TETRA and Critical Communications Evolution (TCCE); Critical Communications Architecture; Part 2: Critical Communications application mobile to network interface architecture 2 ETSI TS 103 269-2 V1.1.1 (2015-01) Reference DTS/TCCE-04187 Keywords broadband, radio, security, TETRA ETSI 650 Route des Lucioles F-06921 Sophia Antipolis Cedex - FRANCE Tel.: +33 4 92 94 42 00 Fax: +33 4 93 65 47 16 Siret N° 348 623 562 00017 - NAF 742 C Association à but non lucratif enregistrée à la Sous-Préfecture de Grasse (06) N° 7803/88 Important notice The present document can be downloaded from: http://www.etsi.org The present document may be made available in electronic versions and/or in print. The content of any electronic and/or print versions of the present document shall not be modified without the prior written authorization of ETSI. In case of any existing or perceived difference in contents between such versions and/or in print, the only prevailing document is the print of the Portable Document Format (PDF) version kept on a specific network drive within ETSI Secretariat. Users of the present document should be aware that the document may be subject to revision or change of status. Information on the current status of this and other ETSI documents is available at http://portal.etsi.org/tb/status/status.asp If you find errors in the present document, please send your comment to one of the following services: http://portal.etsi.org/chaircor/ETSI_support.asp Copyright Notification No part may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm except as authorized by written permission of ETSI.
    [Show full text]
  • Authorized Adp Schedule Pricelist
    AUTHORIZED INFORMATION TECHNOLOGY SCHEDULE PRICELIST GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY EQUIPMENT, SOFTWARE AND SERVICES Special Item No. 132-52 Electronic Commerce Services Special Item No. 132-53 Wireless Services SIN 132-52 - ELECTRONIC COMMERCE (EC) SERVICES FPDS Code D399 Other Data Transmission Services, Not Elsewhere Classified - Except “Voice” and Pager Services SIN 132-53 – WIRELESS SERVICES Cellular/PCS Voice Services Sprint Communications Company, L.P. 12524 Sunrise Valley Drive Reston, VA 20196 703-592-8759 www.sprint.com/business Contract Number: GS-35F-0329L Period Covered by Contract: April 6, 2001 through April 5, 2016 General Services Administration Federal Supply Service Pricelist current through Modification PO-0223, dated May 14, 2014 Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available on the GSA Advantage! System. Ordering activities can browse GSA Advantage! by accessing GSA’s Home Page via Internet at www.gsa.gov. (This page intentionally blank) TABLE OF CONTENTS INFORMATION FOR ORDERING ACTIVITIES ...................................................................................................... 5 TERMS AND CONDITIONS APPLICABLE TO ELECTRONIC COMMERCE (EC) SERVICES (SPECIAL ITEM NUMBER 132-52) ........................................................................................................................................... 12 SPRINT DEDICATED INTERNET ACCESS PRODUCT ANNEX .......................................................................
    [Show full text]
  • Common Channel Signalling System No. 7 (SS7)
    Common Channel Signalling System No. 7 (SS7) MSc in Software Development Telecommunications Elective © Dr. Dirk H Pesch, Electronics Dept., CIT, 2000 1 Introduction • Common Channel Signalling System No. 7 (SS7) is data communications network standard • SS7 is intended to be used as a control and management network for telecommunication networks • SS7 provides call management, data base query, routing, flow and congestion control functionality for telecommunication networks • SS7 is specifically designed to support the functions of an Integrated Services Digital Network © Dr. Dirk H Pesch, Electronics Dept., CIT, 2000 2 Hierarchy of Telephone Networks Inter-carrier Exchange (ICX) ICX Tandem Exchange (TdX) Transit Exchange (TX) Local Exchange (LE) TdX TX TX LE LE LE LE © Dr. Dirk H Pesch, Electronics Dept., CIT, 2000 3 Signalling Transmission • DC Signalling – On-Off type digital signals • Tone Signalling – In-band or out-of-band signalling • Digital Control Signals – similar to on-off signals but represent bit sequences • Common Channel Signalling – digital signalling scheme between switches in the network © Dr. Dirk H Pesch, Electronics Dept., CIT, 2000 4 In -band and Out -of -band Signalling Voice channel In-band Out-of-band Output Voltage or Energy 0.3 1 2 3 4 5 Frequency in kHz © Dr. Dirk H Pesch, Electronics Dept., CIT, 2000 5 Common Channel Signalling Non-associated signalling Associated signalling Speech Signalling Switching points Signalling transfer points As public network become more complex and provide a richer set of services, the drawbacks of in-channel signalling become more apparent. The information transfer rate is quite limited and with inband signalling only available if there are no voice signals on the circuit.
    [Show full text]
  • Implementing Voice Over IP Telephony in 211 Call Centers
    Implementing Voice Over IP Telephony in 2-1-1 Call Centers Prepared by the Telecommunications and Information Policy Institute University of Texas at Austin Austin, TX 78712 (512) 471-5826 http://www.utexas.edu/research/tipi August 2003 Carolyn Cunningham, Research Associate Stephen Hall, Intern Dr. Sharon Strover, Principal Investigator Implementing Voice Over IP Telephony in 2-1-1 Call Centers Introduction................................................................................................................... 3 Background on VoIP .................................................................................................... 4 Benefits of VoIP............................................................................................................. 5 Components of VoIP Network..................................................................................... 6 Terminals .................................................................................................................... 6 Gateways..................................................................................................................... 7 GateKeepers................................................................................................................ 8 Multipoint Control Unit .............................................................................................. 8 CODECs ..................................................................................................................... 9 Anatomy of a VoIP Call ..............................................................................................
    [Show full text]
  • User Guide Table of Contents
    User Guide Table of Contents Phone Basics ................................................................................................................. 8 Phone Overview ......................................................................................................... 8 Key Functions ......................................................................................................... 9 Get the Phone Ready ................................................................................................ 12 Battery and Charger .............................................................................................. 12 Battery Capacity .................................................................................................... 12 Install the Battery ................................................................................................. 12 Charge the Battery ................................................................................................ 14 Remove the Battery ............................................................................................... 14 Replace the SIM Card ............................................................................................ 15 Insert the microSD Card ........................................................................................ 16 Turn Your Phone On and Off ..................................................................................... 17 Set Up Voicemail .....................................................................................................
    [Show full text]
  • Switching Planning Standards for the Defense Communications System
    Downloaded from http://www.everyspec.com MIL-STD-187-31O ● 14 OCTOBER 1976 MILITARY STANDARD STANDARDS FOR 10NG HAUL COMMUNICATIONS ● SWITCHING PLANNING STANDARDS FOR THE DEFENSE COMMUNICATIONS SYSTEM SLHC Downloaded from http://www.everyspec.com MIL-STD-187-31O DEPARTMENTOF DEFENSE WASHINGTON, D. C. 20306 Switching Planning Standards for the Defense Communications System MIL-STD-187-31O 1. This Military Standard is approved for use by all Departments and Agencies of the Department of Defense . 2. Beneficial comments (recommendations, additions, deletions) and any pertinent data which may be of use in improving this document, should be addressed to Director, DefenseCommunicationsEngineeringCenter, ATTN : Code M1O, 1860 Wiehle Avenue, Reston, Virginia 22090, by using the self-addressed Standardization Document Improvement Proposal (DD Form 1426) appearing at the end of this document or by letter. ii Downloaded from http://www.everyspec.com MIL-STD-187-31O FOREW08D 1. Electrical performance standards for the Defense Communications Systsm (DCS) are contained in the MIL-STD-188-1OO and 300 series of documents. These standards, which apply primarily to today’s analog system, contain performance values which must be within the state-of- the-art and based on measured performance of actual equipment and circuits . Since standards are the basis for specifying equipmsnt to be procured or reprocured for use in the DCS, they provids assurance that new equipment will perform satisfactorily and interface properly with other equipment in the DCS. 2. At present, the standardization coverage of the DCS is fairly com- prehensive. lhis is due to the relatively stable configuration of the DCS since completion of the major switched subsystems, which has per- mit ted standards development to “catchup.” Currently, however, the DoD is entering a period, of perhaps ten years or more, during which mnny major changes are planned in the DCS.
    [Show full text]