April 2015 Volume 34, Issue 4
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APRIL 2015 VOLUME 34, ISSUE 4 Technology, Tools and Tactics for Public Sector IT SERIOUS GAMES SCORE IN AGENCY TRAINING PAGE 6 Finding storagethe right New virtualization techniques and emerging flash technologies baare giving data centeranc operators more control over how theye manage storage systems, speed backups and reduce costs. PUBLIC SAFETY COMMUNICATIONS: Colorado first responders take FirstNet for a test drive Page 28 0415gcn_001.indd 1 3/30/15 3:13 PM 2015 FEDERAL EMPLOYEES ALMANAC The Almanac is your one-stop resource on federal policy information — used annually by thousands of federal employees to reference the latest 2015 rules, regulations, and procedures. NOW IN STOCK - ORDER TODAY! Single copies start as low as $23.95 Federal Soup subscribers save an additional 10%! FederalSoup.com/FedStore • 800-989-3363 INSIDE FEATURE BRIEFING 6 Serious games scoring 22 Finding the right storage big in government balance 7 Who’s online now? New storage technique and technologies are 18F builds web analytics dashboards giving data center operators more control over how they manage storage systems and reduce 8 How to keep legacy costs systems from becoming liabilities BY CAROLYN DUFFY MARSAN 9 NIST funds center to CASE STUDIES model disaster recovery strategies 28 COLORADO TAKES FIRSTNET FOR A TEST DRIVE 10 Cities tap Yelp to improve health inspection process The mobile LTE network supported video, situational awareness, mapping and photo apps 12 DARPA makes strides for first responders searching the ‘deep web’ BY STEPHANIE KANOWITZ 13 Voting technology: Is it secure yet? 31 IRS FLIPS STORAGE SYSTEMS FOR CLOUD SERVICE OFFERING COMMENTARY Unisys acquired IRS’s storage systems, then converted them into a virtualized storage-as-a- 14 CYBEREYE optional art here, OpenSSL audit to squash service offering if available Heartbleed-like bugs BY CAROLYN DUFFY MARSAN 18 INDUSTRY INSIGHTS 32 PLUGFEST PLUS SPEEDS How the Identity of INNOVATION, ACQUISITION Things will streamline the citizen experience The Air Force is testing an acquisition approach that would accelerate the contract award 19 Where to find actionable threat intelligence process BY STEPHANIE KANOWITZ 20 Struggling with Scrum? 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Deadline for nominations: MAY 22, 2014 Submit your nomination today! gcn.com/gcnawards [BrieFing] Serious games scoring big in government BY STEPHANIE KANOWITZ tools, is driving the proliferation of large- most promise for government, he said, scale games such as the one New York adding that three years ago there were A few years ago, New York City officials played. 16 examples of these worldwide, and turned the challenge of managing In government, games and gaming now more than 80 exist. handicap accessibility into a game, methods have been gaining steam for They use true game mechanics the giving points to people who submitted training, change management and em- way puzzles do, but the work players photographs of, for example, curbs that ployee culture improvement as well as do is called an isomorph, a translation were too high for people in wheelchairs externally to boost citizen engagement.