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st ISSN 0795-3089 21 November , 2016 Vol. 11 No. 46 NUCPSC Decorates Prof. Rasheed Grand Patron rofessor Abubakar Adamu Rasheed, mni, MFR, has Pbeen decorated as the Grand Patron of the National Universities Commission (NUC) P a r a s t a t a l s S E RV I C O M Committee (NUCPSC), sequel to his new position as the Executive Secretary of the Commission. Decorating him with the insignia last Wednesday, the Chairman of the NUCPSC and Deputy Director, SERVICOM Mal. Ibrahim I. Aliyu, on behalf of the Committee, congratulated him on his appointment and informed him Prof. Abubakar A. Rasheed that the NUCPSC was inaugurated Executive Secretary, NUC in 2012, to ensure efficient and Inter-University Centres (IUCs) The Deputy Director SERVICOM effective service delivery to its and 44 Focal officers representing further said that the Committee clients and now had a total of 40 the universities. was working at ensuring that state Federal Universities with four and private universities were Nigeria to Host ES Undertakes th Familiarisation 10 ACE Project Tour of NUC Office/ Steering Committee Properties in Lagos Meeting in 2017 Page: 4 Page: 7 21st November, 2016 Vol. 11 No. 46 involved in its activities to enable services to their clients. Nigerian University System (NUS) t h e m b e n e f i t f r o m i t s as well as to formally launch the programmes. He disclosed that the According to him “the Committee Service Charter of the National NUCPSC had been described by will like to use this opportunity to Open University of Nigeria the SERVICOM Office in the appeal to the Executive, that should (NOUN). The Service Charter, he Presidency as the “Most Active an opportunity occur to him to explained, is a document that SERVICOM Committee,” in the speak or meet with the Committee guides the relationship between the country. In his words, “the of Vice-Chancellors (CVC), The university (service provider) and S E RV I C O M O ff i c e ( T h e Executive Secretary should please its stakeholders (service takers). Presidency) has attested to the fact re-echo the message of imbibing There are six different levels or that the NUCPSC is the Most the spirit of Service Delivery procedures for seeking redress in Active SERVICOM Committee in I n i t i a t i v e o f t h e F e d e r a l case of service failure, including the country”. Government. This can be achieved interfacing with the Focal Officer; by empowering and effectively Vice-Chancellor; Governing Mal. Aliyu appealed to the utilising the various SERVICOM Council; NUC; FME; and the Executive Secretary to encourage Units of the Universities”. SERVICOM Office). Vice-Chancellors of Nigerian universities to domesticate the The NUCPSC Chairman said that Earlier, the Executive Secretary Service Delivery Initiative of the the 2016 4th quarter meeting of the represented by the Deputy Federal Government by ensuring Committee is targeted at among Executive Secretary II, Malam that they worked directly with other things, to network and share Ibrahim Dan'Iya, appreciated the their universities' SERVICOM experiences on best practices on the Committee for its efforts at Units in order to provide adequate service delivery challenges in the ensuring efficient service delivery Deputy Executive Secretary, II, NUC, Mal. Ibrahim Dan’Iya receiving the NUCPSC 2015 Annual Report from the Chairman, NUCPSC, Mal. Ibrahim Aliyu, while the Director, Executive Secretary’s Office, Mrs. Constance Goddy-Nnadi watches on MONDAY BULLETIN A Publication of The Office of The Page 2 Executive Secretary 21st November, 2016 Vol. 11 No. 46 the NUCPSC to enable it achieve reiterated the need for universities its objective of sustaining the to redouble their efforts at Federal Government Service delivering more effective and Delivery Initiative. He stated that efficient services to the general the Commission had continued to public. put in place programmes that would ensure effective and efficient Similarly, representative of service delivery in the NUS, SERVICOM Office, in the through its regular quality Presidency, Mrs. Ijioma assurance and monitoring Ogochukwu said that the PSC is a activities. strong network that discusses best practices in the area of service Mal. Ibrahim Dan’Iya Deputy Executive Secretary II In his welcome remarks, the delivery, adding that the C o m m i t t e e h a d r e c e i v e d in the system. The Executive testimonies from students on the Secretary noted that since intervention of the Committee. assuming office as the helms man of the Commission, he had charted The Deputy Executive Secretary a new roadmap for the NUS. The II, NUC, was also decorated as a new roadmap, he stressed, covers Deputy Patron of the NUCPSC. At the aspects of the NUC system- the meeting were the Vice- wide activities including the Chairman, NUCPSC, Professor c o n d u c t o f p r o g r a m m e S.B. Oyeleke; Focal as well as accreditation now to be (twice a Desk Officers. year) and Resources Verification (three times) annually; the comprehensive review of the Bench Mark Minimum Academic Mrs. Constance Goddy-Nnadi Director, Executive Secretary’s Office Standards (BMAS) and the ranking of Nigerian universities. Director, Executive Secretary's Office, Mrs. Constance Goddy- Others include the scrapping of Nnadi appreciated the service drive sub-degrees; revamping of of the Committee and advocated for Institutional Accreditation; attitudinal change on the part of commencement of accreditation of University Managers, advising Part-time Programmes and the them to key into the Change resumption of the Nigerian A g e n d a o f t h e F e d e r a l University System Annual Review Government. She observed that the Meeting (USARM). advocacy drive of SERVICOM is more relevant in view of the Mrs. Ijeoma Ogochukwu He gave assurance of the increasing number of universities Rep. SERVICOM Office, Presidency Commission's readiness to support in the country. She, therefore, MONDAY BULLETIN A Publication of The Office of The Page 3 Executive Secretary 21st November, 2016 Vol. 11 No. 46 ES Undertakes Familiarisation Tour of NUC Office/Properties in Lagos Prof. Abubakar A.Rasheed in company of NUC directors inspecting the Okoi Arikpo Building he Executive Secretary, in February, to make it more Executive Secretary that the TProfessor Abubakar Adamu effective and representative of the relocation of the Lagos Office to Rasheed, mni, MFR, recently Commission in all its ramifications. Okoi Arikpo House had been undertook a familiarisation tour of Malam Hamza Abdullahi listed a suspended. NUC Office and inspected NUC number of requirements to make the properties in Logos. The Lagos office function effectively. Finally he requested that the properties inspected included, He told the Executive Secretary office's oversight functions be Okoi Arikpo House in Victoria e x t e n d e d t o c o v e r t h e Island and Guest houses in Ikeja. That the Lagos office urgently commission's facilities in Lagos, required the deployment of a particularly, Okoi Arikpo House. Welcoming the Executive Confidential Secretary for the He pledged on behalf of himself Secretary and his delegation to the Director and employment of an and the entire Lagos Office staff, to NUC Lagos Office, the Director, additional driver to increase the be loyal, honest, committed and Malam Abdullahi Hamza traced number to two so as to ease the result-oriented. the history of Lagos Office from workload on the only driver at the its creation in 1992 as a Liaison office. The former driver Mr Obasa In his remarks, the Executive Office following the relocation of Sunday was converted to a Higher Secretary apologised to Lagos the head office to Abuja, to its Executive Office (Accounts) Cadre, Office staff for his inability to visit upgrade to a full-fledged having obtained a degree in them since his appointment and Department in 2011. accounting from the University of resumption as the new helmsman Lagos. of NUC last August. He attributed The Director told the Executive this to his extremely busy schedule Secretary that this year, he had The Director, Lagos Office also with stakeholders in the Nigerian taken steps since assuming office used the occasion to confirm to the University System on how to engender a crisis-free world-class MONDAY BULLETIN A Publication of The Office of The Page 4 Executive Secretary 21st November, 2016 Vol. 11 No. 46 R-L Prof. Rasheed and his team discussing with the facility manager, Mr. John university system in the country. Commission. He also advised training programme. This, he noted According to him, the quality of staff to outgrow the Lagos Office was cost-effective. He said that with his entourage underscored the and be ready to be moved to the reduction of the vehicles in the importance he attached to the Abuja. Lagos Office from six to three, the familiarisation visit to Lagos Office should continue to manage Office. At the instance of the He acceded to the request that the single driver for now as the Executive Secretary, the Director, Lagos Office should have current economic situation could Information and Public Relations, oversight responsibility on the not allow for the employment of Mal. Ibrahim Yakasai formally Commission's facilities in Lagos, another driver. introduced and gave a brief particularly Okoi Arikpo House at background of the Executive Victoria Island, Lagos. The Executive Secretary revealed Secretary to the staff of the Lagos that the existing Lagos Office Office. The Executive Secretary, later building at No.