PA Citizen's Charter 2019

PHILIPPINE ARMY

CITIZEN’S CHARTER 2019 (1st Edition)

PHILIPPINE ARMY

CITIZEN’S CHARTER 2019 (1st Edition)

I. Mandate The Philippine Army organizes, trains and equips forces for the conduct of prompt and sustained operations on land.

II. Vision By 2028, a world- class Army that is a source of national pride.

III. Mission To develop, organize, train, equip, support, and sustain Army Forces for the conduct of prompt and sustained ground operations to accomplish the AFP mission.

IV. Service Pledge

We the officer, enlisted personnel and civilian employees of the Philippine Army, undertake to uphold:

❖ Honor ❖ Duty, and ❖ Patriotism

We also commit to attend to all applicants or requesting parties who are within the premises of the agency prior to the end of official working hours and during lunch break. We therefore, guarantee that our services shall be in accordance with law, rules and regulations, so help us God.

V. List of Service

Headquarters Philippine Army (Central Office) External Services Appeal for Re-entry/Re-CAD of Officers...... 6 Appeal for Re-Instatement of former Enlisted Personnel...... 7 Authentication of Documents...... 8 Claims for Special Financial Assistance (SFA KIA) –PMS...... 9 Disposition of Domestic-Related Complaints/Reports...... 10 Investigation of other ESPA-Related Complaints/Reports ………...…………... 12 Issuance of Certificate of Bonafide members for active Military Personnel and Legal Dependents…………………………………………………………………… 14 Issuance of Certificate of Legal Beneficiaries and Bonafide Members (for Death Claims)…………………………………………………………………… 15 Issuance of JAGO Clearance/Certification...... 16 Issuance of Military, Dependents and Civilian HR ID……………………………. 18 Payment of Special Financial Assistance (SFA)...... 20 Philippine Army Pre-entry Exams (AFPSAT, AQE & SWE) ...... 21 Processing of House and Lot Remuneration (LHR) – PMS...... 23 Processing of Survivorship Benefit Claims……………………………………….. 24 Recruitment of PA Officers (OCC and OPC) ...... 28 Rendering of Legal Advice…………………………………………………………. 29 Response to Domestic-Related Queries………………………………………….. 30 Internal Services Appeals Related to PAOSLL……………………………………………………….. 33 Application for Change of AFP Occupational Specialty (AFPOS)……………… 34 Application for Change of Family Name………………………………………….. 35 Application for Command & General Staff Course ……………………………… 35 Application for Leave Abroad……………………………………………………… 37 Application for Local Schooling (Service Course)………………………………. 38 Application for Schooling Abroad………………………………………………… 39 Application for Special Promotion and Confirmation of Rank of PA Enlisted Personnel……………………………………………………………………………. 40 Application for Readjustment of Ranks of PA Enlisted Personnel……………. 41 Application for Reassignment/assignment of Officers/EP……………………… 42 Application for 22k, NDA Program and other Scholarship Grants……………. 43 Authentication of Orders (Published the Current Year)………………………… 45 Authentication of SOS, Military Leave/Furlough Records and Orders (Published the previous years) ……………………………………………………. 46 Claims for Special Financial Assistance (SFA WIA) –PMS……………………. 47 Clearing of Accountability………………………………………………………….. 48 Confirmation of Discharge with Complete Disability Discharge (CDD)……….. 49 Confirmation of Honorable Discharge of Enlisted Personnel…………………… 50 Confirmation of Trainee Service for the Purpose of Retirement/ Separation Benefit Claims …………………………………………………………………………….. 51 Confirmation of Trainee Service for the Purpose of Retirement/ Separation Consolidation of RPCPPE……………………………………………………….... 52 Extension of Expiration of Term of Enlistment (ETE)…………………………… 52

Granting of Cash Advance...... 53 Foreign Travel...... 53 Local Travel...... 55 Maintenance and Other Operating Expense (MOOE)...... 57 Investigation of other ESPA-Related Complaints/Reports...... 59 Issuance of Certification of Availability of Funds...... 60 Bases Conversion Development Authority (BCDA Fund) ...... 60 Regular Fund ...... 60 Trust Receipts Fund...... 60 Issuance of DLO Clearance Certificate…………………………………………… 61 Issuance of General, Special and Letter Orders and Directives issued by PA and available GHQ orders…………………………………………………………. 62

Issuance of Notice of Transfer of Allocation...... 64 Bases Conversion Development Authority (BCDA Fund) ...... 64 Trust Receipts Fund...... 65 Issuance of OACESPA Clearance...... 65 Issuance of OAPM Clearance...... 69 Issuance of PA Accountability Clearance...... 71 Issuance of Property Clearance…………………………………………………… 72 Issuance of Statement of Service and Leave Records for active/ retired/ separated/ discharged personnel and Issuance of Certificate of Complete Active Military Personnel………………………………………………………….. 73 Liquidation of Cash Advance...... 75 Foreign Travel...... 75 Local Travel...... 77 Maintenance and Other Operating Expense (MOOE)...... 78 Processing of Awards and Decorations…………………………………………… 80 Processing of Financial Claims...... 81 Alternative Mode of Procurement...... 81 Clothing Allowance for Civilian HRs...... 84 Combat Pay...... 85 Commutation - Military Personnel...... 87 Flying Duty Pay...... 88 Instructors Duty Pay...... 89 Magna Carta for Health Workers...... 91 Parachutist Duty Pay...... 92 Payment - Labor and Wages...... 93 Payment of Utilities...... 95 PBB for Retired Personnel...... 96 Procurement of Supplies from PSDBM with Amendment of APR...... 98 Procurement thru PSDBM...... 99 Productivity Enhancement Incentive...... 100 Public Bidding...... 102 Reimbursement Hospitalization Expenses...... 105 Reimbursement of Local Travel...... 106 General Support Issuance of PAO, GS Clearance...... 149 Receipt and Issuance of Supplies and Equipment...... 150 Storage of Supplies and Equipment...... 151

Headquarters Philippine Army

External Services

1. Appeal for Re-entry/Re-CAD of Officers This process includes the application for Re-entry of Former Officers

Office or Division: APMC Classification: Complex Type of Transaction: G2C – Government to Citizen Who may avail: All Regular PA Officers previously separated from the service CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Statement of Service Office of the Army Adjutant 2. Separation/reversion Order Office of the Army Adjutant 3. Local/Police/NBI Clearance Municipal Office 4. SOI (Authenticated by OAA) Office of the Information Management Br 5. Latest Efficiency Rating (OAR) Previous Unit Assigned 6. AFPSAT Result Army testing Office, APMC 7. PFT Result SSC, IMCOM, PA 8. PSA CRS # 5 PSA Office 9. PAMUs Reinstatement Board OG1, PA FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Submit request/ Receive/ check the documents to completeness of None 5 mins RAD, APMC RAD, APMC documents Deliberation by Secretary, Philippine Army re- None 1 day PA Re-entry CAD/Re-entry Board Board Board Chairman endorses board None 3 days resolution to OG1 PA Recommends approval of board None 10 working days G1, PA resolution and of letter request to CGPA Approval/disapproval None by CGPA Endorse request to J1,AFP for approval of None G1, PA CSAFP CSAFP recommends None J1,AFP approval to SND SND recommends approval to None Commander-in-chief Approval of None Commander-in-chief Publish and issue OTAG, Gets Order None orders AFP TOTAL: None 16 Working Days

Service is covered under HPA Letter Directive dated 22 May 2017, Subject; Implementing Guidelines and Procedures of Re-CAD/Re-Entry of Officers and Reinstatement of Former Enlisted Personnel in the Philippine Army

2. Appeal for Re-Instatement of former Enlisted Personnel This process includes the application for reinstatement of former Enlisted Personnel

Office or Division: APMC Classification: Highly Technical Type of Transaction: G2C – Government to Citizen All Reserve Officers who were previously reverted into inactive Who may avail: status due to action of Retention Board/SOT Board CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Statement of Service Office of the Army Adjutant 2. Separation/reversion Order Office of the Army Adjutant 3. Local/Police/NBI Clearance Municipal Office 4. SOI (Authenticated by OAA) Office of the Info Management Branch 5. Latest Efficiency Rating (OAR) Previous Unit Assigned 6. AFPSAT Result Army testing Office, APMC 7. PFT Result SSC, IMCOM, PA 8. PSA CRS # 5 PSA Office 9. PAMUs Reinstatement Board OG1, PA FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Receive/ check the Proceed to PAB, completeness of None 5 mins RAD, APMC APMC documents Deliberation of Board Philippine Army None 1 day Secretariat Retention Board Board Chairman endorses board None 3 days resolution to OG1 PA Recommends None 10 working days G1, PA approval to CGPA Approval/disapproval None by CGPA Forwards approved DF to OAA for None 1 day G1,PA publication and issuance of orders Publish and issue Get Orders None 2 days OAA orders TOTAL: None 16 Working Days

3. Authentication of Documents Upon request by individuals or personnel, the Office of the Army Judge Advocate (Admin Branch) authenticates documents that were issued by the Office. The authenticity of such documents is verified/examined by the NCO.

Office/Branch: Admin Branch, OAJA, PA Classification: Simple Type of Transaction: G2C- Government to Citizen Who may avail: All military, civilian personnel and their beneficiaries. CHECKLIST OF WHERE TO SECURE REQUIREMENTS Original documents issued by Army Adjutant (PGAB) for Declaration of Beneficiaries and OAJA and its photocopies Decree of Final Distribution CLIENT FEES TO BE PROCESSING PERSON AGENCY ACTION STEPS PAID TIME RESPONSIBLE 1.Convey 1. Receive the intent for Client’s ID and give None 3 minutes Record NCO on duty in authentica the Client Logbook. the Message Center OAJA, PA tion and present his/her ID to the NCO and sign in the Client

Logbook in the Message Center.

2. Submit 2. Receive the 35 minutes Record NCO the documents. Only OAJA, PA document documents issued s to the by OAJA will be

NCO on authenticated by duty in the the Office. Message 2.1 Verify Center. authenticity of documents from the records/file of OAJA.

2.2 Stamp the

documents for

signature of the Admin Officer. 2.3 Forward

documents to the

Admin Officer for signature.

3. Sign the documents for 4 minutes C, Admin Branch, OAJA, authentication. PA

4. Record the 3 minutes Record NCO transaction in the OAJA, PA logbook and release the authenticated documents to the 3. Sign client. Client/Rec eiving Logbook for the release of the clearance or certificate.

TOTAL NONE 45 minutes

4. Claims for Special Financial Assistance (SFA for KIA) –PMS Processes the request of PA Personnel who were Wounded-in-Action and Dependents of PA Personnel who were killed-in-Action (KIA) in relation to their for the Special Financial Assistance at the Office of the President.

Office or Division: APMC Classification: Complex Type of Transaction: G2C - Government to Citizen Who may avail: All PA KIA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Spot/Incident Report originally signed Police Report by Battalion Commander or his equivalent 2. Certification from Major Service Adjutant indicating beneficiaries/and or Division Adjutant bonafide membership of PA-Original Copy 3. Authority to deposit- Original copy Personnel Itself Photocopy of LBP ATM Card 4.Original Death Certificate Personnel Itself

FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Receive and checks KIA Beneficiaries, the completeness and WIA PAMUs None 10 mins Mowel branch authenticity of Liaison documents Prepares and submit the recommendations None 3 days Mowel branch for SFA Upon approval of OG1, PA submit approved None 1 day Mowel branch recommendations to ODESFA Monitoring None Mowel Branch TOTAL: None 4 working days Service is covered under SOP Nr 2 GHQ dtd 3 Oct 2017; Subject; Comprehensive Social Benefit program for AFP battle Casualties and MOA on Comprehensive Social Benefit Program

5. Disposition of Domestic-Related Complaints/Reports Domestic cases are complaints filed against Philippine Army (PA) personnel when it comes to family issues to include, but not limited to: abandonment, non-support, and insufficient support. These issues are usually handled by OESPA, PAMUs, but in special cases, by OACESPA.

Office or Division: OACESPA Classification: Highly Technical Type of Transaction: G2C - Government to Citizen Who may avail: Legal spouse and dependents of Philippine Army personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Family documents (1 original copy) Philippine Statistics Authority 2. Dependent ID/Government-Issued HPA/Concerned government agencies ID (1 original copy) 3. Notarized Affidavit of Complaint Any law firm/office (1 original copy) 4. Documentary evidence/s (1 original Complainant copy for each document/evidence) FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTION PAID TIME RESPONSIBLE 1. Complainant 1. The IIB submits his/her personnel affidavit- validates the complaint and completeness of None Ten (10) C, IIB/IIB NCO, pertinent the documents and minutes OACESPA documents to encodes the

10 the investigation complaint in the (IIB) personnel master list/database of cases 2. IIB personnel drafts/prepares/send s summon to respondent personnel for appearance through

the OESPA, PAMUs.

- 2 days if None Ten (10) days C, IIB/IIB NCO, respondent is OACESPA assigned inside post

- 7 days if respondent is Luzon-based

- 10 days if respondent is assigned in Visayas or Mindanao 3. Investigation personnel sends invitation letter to None One (1) day C, IIB/IIB NCO, the complainant for OACESPA appearance. 4. Investigation personnel initiates settlement/conciliat None Four (4) hours C, IIB/IIB NCO, ion upon reporting OACESPA of the parties at OACESPA.

5. Investigation personnel prepares the result of action taken/disposition None Twenty (20) C, IIB/IIB NCO, of the case days OACESPA (IR/SDF)

5.1 Facilitate its submission to CG, PA for approval as recommended by ACESPA if amicably settled.

6. If not amicably settled, investigation personnel will conduct formal None Twenty-seven C, IIB/IIB NCO, investigation (27) days OACESPA

6.1 Prepares the result of action taken/disposition of the case (IR/SDF)

6.2 Submit to CG, PA for approval as recommended by ACESPA. 7. Investigation personnel informs all concerned on None One (1) day C, IIB/IIB NCO, the approved final OACESPA disposition of the case/complaint. TOTAL: None 59 days, 4 hours, and 10 minutes Service is covered under HPA Personnel Directive Nr: 01 dated 26 April 2019 with subject: Implementing Guidelines in the Settlement/Disposition of Domestic-Related Cases in the Philippine Army

6. Investigation/Disposition of other ESPA complaints/reports Other ESPA complaints/reports include violations by military and civilian personnel of RA 6713, RA 3019, RA1379, RA 9262, RA 7877, RA 8353, and Revised Penal Code Title Seven in relation to Articles of War 94 and Articles of War 95.

12 complaint and completeness of None Ten (10) C, IIB/IIB NCO, pertinent the documents and Minutes OACESPA documents to encodes the the investigation complaint in the personnel master list/database of cases 2. The IIB personnel informs None Five (5) the complainant to Minutes C, IIB/IIB NCO, submit lacking OACESPA documents (if there are any) 3. IIB personnel drafts/prepares/send s summon to respondent and other personnel involved through the None Ten (10) days C, IIB/IIB NCO, OESPA, PAMUs OACESPA and require them to submit their respective counter- affidavits.

- 2 days if respondent is assigned inside post

- 7 days if respondent is Luzon-based

- 10 days if respondent is assigned in Visayas or Mindanao

4. Upon reporting of respondent and other personnel involved in the None 5 days C, IIB/IIB NCO, case, IIB OACESPA personnel initiates the conduct of investigation through taking of the Sworn Statements. 5. IIB personnel prepares the

investigation report and the result of action None 28 days C, IIB/IIB NCO, taken/disposition OACESPA of the case (IR/SDF) for approval of CG, PA as recommended by ACESPA. 6. Investigation personnel Informs all concerned on None 2 days C, IIB/IIB NCO, the approved final OACESPA disposition of the case/complaint. TOTAL: None Forty-five (45) days and 15 minutes Service is covered under HPA Personnel Directive Nr 01 dated 09 March 2016, subject: Disposition of Administrative Cases and Imposition of Sanctions

7. Issuance of Certification for Bonafide Members for Active Military Personnel and Legal Dependents

The Certificate of Bonafide Member is one of the requirements to facilitate the supporting documents for Special Financial Assistance, reimbursement of hospital expenses, loans, legal beneficiaries of military personnel, dependents and other stakeholders. This Certification is valid for six (6) months only.

Office or Division: OAA Classification: Simple Type of Transaction: G2C - Government to Citizen Active Military Personnel and Dependents/Legal Who may avail: Beneficiaries CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter Request Last Unit Assignment 2. Updated Summary of Information (SOI) IMB,OAA, PA FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE

1. Submit the 1. Receive the letter required request, validate and None 20 minutes Admin NCO, documentx to the process the data Admin Branch, Duty Enlisted OAA Personnel/Admin NCO at the OAA lobby. 1. For signature of Admin Officer. None Ten (10) Chief Admin minutes Branch, OAA

2.Sign in the 2. Certificate shall be Customer Log released by the duty None None Duty EP/ Admin Book at OAA EP at the OAA lobby lobby. NCO, Admin Branch, OAA

TOTAL: None 3o minutes Service is covered under

8. Issuance of Statement of Service, Military Leave Records and Certification of Legal Beneficiaries and Bonafide Members (Death Claims)

This Certificate is issued to declare legal beneficiary/ies of military personnel who died In-Line-Of-Duty status, thus, have the rights to claim benefits such as: ➢ Survivorship Benefit Claims ➢ Special Financial Assistance (SFA) ➢ House and Lot Remuneration ➢ Other affiliated financial institutions Military Personnel whose death is considered Not In-Line-Of-Duty may also be issued with Certification with purposes limited to claim benefits from affiliated financial institution. Priority shall be given to the bereaved family of those who were Killed-in- Action upon submission of required documents.

Office or Division: OAA Classification: Complex Type of Transaction: G2C - Government to Citizen Who may avail: Dependents/Legal Beneficiaries/ Authorized Representatives CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1 Complete Military Personnel File (MPF) Records Branch, OAA,PA 2.Letter Request Last Unit Assignment 3.Certificate of Beneficiaries (1 original copy) Last Unit Assignment 4.Casualty Report (1 original copy) Last Unit Assignment

5.Death Certificate (1 original copy with Philippine Statistics Office Official receipt) 6. Duly Notarized Special Power of Attorney Any Law Firm/Office (for authorized representatives only) FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE 1. Submit the Receive the letter required request/application None 20 minutes Duty Records documents to the folder Processing NCO Duty Records Processing NCO at the OAA lobby.

9. Issuance of JAGO Clearance/Certifications The OAJA Clearance is issued to all active military and civilian personnel needing this document that states that he/she has no pending case before the General Courts- Martial. OAJA Certifications are also issued to assess, affirm, confirm or attest in writing the validity of information or status of individuals or cases.

Office/Branch: Admin Branch, OAJA, PA

Classification: Simple Type of Transaction: G2G- Government to Government Who may avail: All active military, civilian personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter request duly endorsed by the Unit of requesting personnel or party Unit Commander/Chief of Office addressed to OAJA, PA ATTN: Admin Branch, OAJA, PA; 2. Discipline Law and Order (DLO) Clearance Army Adjutant FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTION PAID TIME RESPONSIBLE 1. Submit the 1. Receive the letter letter request request and DLO. None 3 minutes Record NCO on duty and DLO in the Message Center Clearance to the 1.1 Log the request and issue a OAJA, PA NCO on duty in receiving copy the Message containing the name Center. of the receiver, his/her designation, and date and time of receipt; 1.2 Forward the request and DLO to the Admin NCO.

2. Admin NCO 33 minutes Admin NCO examines the OAJA, PA

16 request and the requirement.

2.1 Verify the records on file if the requesting personnel has a pending case before the PAGCM or not.

• With pending case – a certificate will be issued stating therein that he/she has a pending case;

• No pending case – a clearance will be issued.

2.2 Prepare the clearance or certificate with the Office seal; 2.3 Forward it to Admin Officer for his/her signature.

3. C, Admin signs the clearance or certificate.

4. Signed 1 minute C, Admin Branch, clearance/certificate OAJA, PA will be returned to the Message Center Record NCO for release. 3 minutes OAJA, PA

4.1 Issue the clearance or certificate to the client.

4.2 Give receiving copy/logbook for signature.

4.3 Keep copy for file.

2.Sign Receiving Copy/Logbook for the release of the clearance or certificate.

TOTAL NONE 40 minutes

10. Issuance of Military, Civilian Human Resource and Dependents Identification Card (ID)

AFP ID shall be issued to military personnel in the active service, their qualified dependents and civilian human resources and be used for official transactions as required. Applications considered as non-appearance will be given a schedule once the ID is available for release.

Office or Division: OAA Classification: Highly Technical Type of Transaction: G2C - Government to Citizen Active Military Personnel, Civilian Human Resource, and Legal Who may avail: Dependents CHECKLIST OF REQUIREMENTS WHERE TO SECURE Active Officer/Enlisted Personnel ID Processing Branch Window, OAA 1. Application form duly accomplished and endorsed by applicant’s Admin Officer

2. Officer – 1 Authenticated copy of latest OTAG, GHQ Promotion Order Division/Unit Assignment EP- Authenticated copy of latest Re- enlistment Order 3.Old AFP ID to be surrendered Any Law Firm/Office (if lost, attach Affidavit of Loss) - 1 orig copy Dependents:

a. Application form duly accomplished and endorsed by applicant’s Admin Officer

b. Spouse – Authenticated copy of Philippine Statistics Authority marriage contract issued by PSA

Children – Authenticated copy of birth certificate issued by PSA (only below 21 years old are qualified dependents)

Parents – Authenticated copy of marriage contract and active personnel birth certificate (for married, age of parents should be 60 years old and above to be qualified) c.Authenticated copy of promotion order OTAG,GHQ/ Division/Unit Assignment (Officer)/Re-enlistment order (EP) d.Old AFP ID (if renewal) Any Law Firm/Office (if lost, attach Affidavit of Loss) e.Any valid ID Any Government Office *Civilian HR (Requirements to be Civilian Personnel Office, APMC, PA processed and endorsed by CPO, APMC OAA facilitates only the picture taking and ID printing)

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTION PAID TIME RESPONSIBLE 1. Submit duly 1.Receive the None 15 minutes IMB Validation accomplished required documents NCO application form and validate the data at IMB,OAA for

Validation 2. Pay the 2. Receive the Dependents required fees at payment and issue ID: 15 minutes PCB Processing the PCB, FCPA Official Receipt PhP45.00 NCO, FCPA (For dependents Lost ID and lost ID ONLY. If not, ID:PhP90.00 proceed to Step

3.Submit the 3.Receive the validated required documents None 15 minutes ID Processing documents to the and process the data NCO Duty Enlisted Personnel/ID (Data Capture) Processing NCO at For Appearance: the IDP window.

Biometric, picture taking, thumb mark and signature For Non- appearance: Cropping of picture, thumb mark and signature 4. Print the ID Card ID Processing None 2 minutes NCO

4.Sign in the 5.ID Card Shall be None 3 minutes ID Processing Customer Log released at the ID NCO Book at IDP Processing Branch Branch Window TOTAL: PhP135.00 50 minutes

11. Payment of Special Financial Assistance (SFA)

Office or Disbursement Branch (ASPA) Division: Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Military Legal Beneficiaries CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Disbursement Voucher (1 original, 3 Philippine Army Major Units (PAMUs) photocopies) 2.Statement of Last 12 Months Finance Center Philippine Army (FCPA) Earnings 3.Spot Report/Progress Report/ Philippine Army Major Units (PAMUs) Casualty Report 4.Statement of Service Office of the Army Adjutant (OAA) 5.Certification of Dependents from the Office of the Army Adjutant (OAA) Office of the Army Adjutant(If applicable) 6.Marriage Certificate (If applicable) Philippine Statistics Authority (PSA) FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE 1. Submit the 1. Receive DV log-in required and assign control documents number on the voucher, verify correctness of computation and

existence of None 10 minutes Disbursement chargeability, and Branch inspect the completeness of supporting documents. 2. Post/Record obligation to Index of Payments, None 10 minutes Disbursement journalize and Branch review the DV. 3. Check/Verify availability of funds, validate purpose and object code per None 15 minutes Disbursement obligation vs. nature Branch of claim, record obligation number assigned by MFO, assigns cash allocation. 4. Final review, approval and sign-in None 5 minutes Chief the DV. Accountant 5. Log-out the DV. None 2 minutes Disbursement Branch 6. Transmit DV to PAMU for approval None 20 minutes Disbursement of payment and pre- Branch audit. Total: 1hour 2minutes

12. Philippine Army Pre-entry Exams (AFPSAT, AQE & SWE) It contains the step by step procedure on how to apply and take the Pre- entry Exam

Office or Division: APMC Classification: Complex Type of Transaction: G2C - Government to Citizen Who may avail: Those who want to apply for OCC, OPC & CSC CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. College Transcript of Record (Original) School 2. Diploma (Original) HPA/Concerned government agencies 3. Form 137 (For High School graduate) School 4. NBI Clearance or Police Clearance Municipal Office 5. 2x2 I.D Picture 6. 2 Valid IDs 7. PSA Birth Certificate PSA Office

FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Check the completeness/authen Register online ticity of the ARO pers, or through office None 5 mins documents and APMC registration schedule applicant for conduct of Exam Distribute the test Return on the booklet and date of exam disseminate None and proceed to examination Testing Room procedures Administer the Take the Exam None 2 ½ hrs examination ATO Personnel Check the answer Submit the through optical answer sheet to reading machine if None 5 working days the proctor the examinee “passed” or “failed” Get AFPSAT Issue AFPSAT Result None 5 mins Result For OPC and OCC Applicants who qualified for the course Inform applicants on Register to take the schedule of Army None 5 mins AQE Qualifying Exam Distribute the test Take the AQE booklet and (Army Qualifying disseminate None 30 mins ATO Personnel Exam) examination procedures Submit answer sheet of AQE to Check the Exam None 5 mins the proctor Inform Applicant of Get AQE Result the result of his/her None AQE Distribute the test 2 hours booklet and Take SWE disseminate None examination ATO Personnel procedures Administer the examination 5 mins Submit SWE None

answer sheet to Check the Exam the proctor TOTAL: None 5 working days

Service is covered Circular Nr 2 DND GHQ AFP dated 10 April 2015; Subject: AFP Service Aptitude Test (AFPSAT)

13. Processing of House & Lot Remuneration-Presidential Management Staff Processes the request of PA Personnel who are Killed-in-Action (KIA) in relation to their claim for House and Lot Remuneration. The claim can either a house and lot or a cash amount for improvement of existing house.

Office or Division: APMC Classification: High Technical Type of Transaction: G2C - Government to Citizen Who may avail: Dependents of PA KIA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Original Death Certificate PSA Office 2. Recommendation from Unit Comdr Unit Office 3.Spot/Incident Report originally signed by Battalion Commander or his Police Report equivalent 4. Mil I.D. and Bonafide Member from Personnel Itself Army Adjutant 5. After Encounter Report Police report 6. Marriage Contract/Birth Certificate PSA Offcie 7. Certification from Major Service Adjutant indicating beneficiaries/and or Division Adjutant bonafide membership of PA-Original Copy 8. Authority to deposit- Original Copy Personnel Itself 9. Photocopy of LBP ATM Card Personnel Itself PROCESSING PERSON CLIENT STEPS AGENCY ACTION TIME RESPONSIBLE KIA Beneficiaries, Receive and checks PAMUs Liaison the completeness and None 10 mins Mowel branch authenticity of documents Prepares and submit the recommendations None 4 hours Mowel branch for HLR Upon approval of OG1, PA submit approved None 1 day Mowel branch recommendations to AFPREO Monitoring None Mowel Branch TOTAL: None 2 working days

Service is covered under SOP Nr 2 GHQ dtd 3 Oct 2017; Subject; Comprehensive Social Benefit program for AFP battle Casualties and MOA on Comprehensive Social Benefit Program

14. Processing of Survivorship Benefit Claims

Death benefit claims and commutation of unused leave claims due to the declared legal beneficiaries of deceased military personnel whose death are declared in-line- of-duty are facilitated and processed by the Pension and Gratuity Assistance Branch (PGAB). Applications received by PGAB shall be checked as to completeness, validity and authenticity of the documents/requirements prior to endorsement to various concerned offices.

Office or Division: OAA Classification: Highly Technical Type of Transaction: G2C - Government to Citizen Who may avail: Legal Beneficiaries of Deceased Military Personnel

WHERE TO CHECKLIST OF REQUIREMENTS SECURE CAUSE OF DEATH: KILLED-IN-ACTION/DIED ON WOUND, MURDER/ACCIDENT, SICKNESS

WIDOW/PARENT PGAB/PGAO a. Pensioner Update Form (PUF) - 5 copies b. Application for Death Benefit Claims - 1 original copy,1 photocopy PGAB/PGAO c. Marriage Contract of Widow/Parents w/ receipt 1 PSA original copy, PSA 10 photo copies Attach CRS Form # 5 (Advisory on Marriages) w/ receipt - 1 PSA original Law copy,10 photo copies Firm/Office Attach affidavit of discrepancy (If any) d. Birth Certificate of the Deceased w/ receipt -1 PSA original copy, 8 PSA photocopies Law If single attach CRS Form # 4 (CENOMAR) w/ receipt -1 PSA Firm/Office original copy, 8 photocopies Attach affidavit of discrepancy (If any) e. Birth Certificate of Children and Wife w/ receipt -1 PSA original PSA copy, 8 photo copiescopy Law Attached affidavit of discrepancy (If Any) Firm/Office f. Affidavit of Widow/Parents (Authenticated) 1 original copy, 7 Law photocopies Firm/Office g. JAGO Form 15 (Authenticated) -1 original copy, 7 photocopies PGAB/PGAO

24 h. Death Certificate if either of the Beneficiaries is Deceased-1 PSA PSA original copy, 8 photocopies Law Attach affidavit of discrepancy (If any) w/ receipt i. Photocopy of ATM Savings Account Nr (LBP only) must be cleared Land Bank of and stenciled -8 photocopies the Philippines j. Whole Body Picture, Post Card Size, Picture of Claimant -2 pieces Claimant

ADDITIONAL REQUIREMENTS UNIT CAUSE OF DEATH: KILLED-IN-ACTION/DIED ON WOUND, /PGAO MURDER/ACCIDENT, SICKNESS a. Death Certificate of the deceased, Register in LCR/PSA w/ receipt PSA

1 original copy, 15 photocopies b. Spot Report - 1 orig, 4 photocopies UNIT/PGAO c. Casualty Report - 1 orig, 3 photocopies UNIT/PGAO d. Statement of Service from Unit -1 orig, 3 authenticated copies UNIT (Attach one copy of all orders from Call to mil training to last promotion order only) e. Leave / Furlough Record from Unit- 1 orig, 1 authenticated copy UNIT f. Statement of Last Payment 1 orig, 7 authenticated copies Finance Center,PA g. Authorization to Deduct 1 orig, 2 photocopies Format- PGAB h. Certificate of Beneficiaries from Unit 1 orig, 1 authenticated copy UNIT

FOR KIA/DIED ON WOUND ONLY (I-M) UNIT i. Division Clearance 1 orig, 7 photocopies j. After Encounter Report 1 orig, 7 photocopies UNIT k. Sketch of Encounter 1 orig, 7 photocopies UNIT l. Task Organization 1 orig, 7 photocopies UNIT m. Autopsy Report or Post Mortem Certificate of Death, if wounded in Attending action - 1 orig, 4 photocopies Physician/ Medical Center n. Explanation for late filing from Unit & wife/parents if single -1 orig, Claimant 2 photocopies (if submitted Three (3) years and more after death) CAUSE OF DEATH: MURDER/ACCIDENT, SICKNESS ONLY i. LOD Board Order

(1) Investigation Report 1 orig3 photocopies UNIT (2) Creation of the LOD Board 1 orig, 1 photocopy (3) Sworn Statement of Witness 1 orig, 1 photocopy

(4) Minutes of LOD Proceedings 1 orig, 1 photocopy (5) Report of LOD Proceedings 1 orig, 1 photocopy

j. Explanation for late filing from Unit & wife/parents if single -1 orig, 2 Claimant photocopy (if submitted Three (3) years and more after death)

ADDITIONAL REQUIREMENTS IF THE DECEASED HAS COMMON LAW WIFE/CHILDREN

CAUSE OF DEATH: KILLED-IN-ACTION/DIED ON WOUND, MURDER/ACCIDENT, SICKNESS

a. Birth Certificate of Children acknowledge by the father w/ receipt - PSA 1 PSA original copy, 8 photocopies

b. Affidavit of Common Law Wife (CLW) (Authenticated) - 1 orig, Law 4 photocopies Firm/Office

c. Affidavit of Two (2) Disinterested Person (Authenticated) - Law 1 orig, 4 photocopies Firm/Office

d. Affidavit of Guardianship of Children (Authenticated) - Law 1 orig, 4 photocopies Firm/Office

e. Photocopy of ATM Savings Account Nr (LBP only) (write your Land bank of contact number and signature - 8 photocopies the Phils

f. PUF of Guardian & Children w/ signature & thumb mark - Form- 1 orig, 4 photocopies PGAB/PGAO

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE 1. Claimant or Receive the liaison shall application folder. None 20 minutes Duty PGAB & submit the Check the Processing NCO required completeness, validity documents to the and authenticity of Duty PGAB documents.(claimant Processing NCO at the OAA lobby. shall be informed thru call regarding the status of application.) Draft Battle Casualty Report, Report of None 15 working days PGAB Processing Death and Command NCO Clearance, Request for SOS, Certificate of Ben and MLFR/ Prepare DV for Burial Allowance; Endorse

approval for issuance of posthumous and commutation of unused leave order Secure APAO PGAB Processing clearance (at APAO), None Two (2) days for NCO Statement of Last SLP & APAO Payment (at FCPA), Clearance Legal Opinion, 15 working days Declaration of Legal to one (1) month Beneficiaries and for Legal Decree of Final Opinion, DLB Distribution (at OAJA) and DFD (15 working days) especially if the claim is contested Wait for CG’s Approval for Posthumous None 15 working days Retirement/Separation to one (1) month PGAB Processing of EP & CUL of both NCO EP & Officers) (15 working days –one (1) months Secure and request None 15 minutes PGAB Processing from Publication & NCO distribution Branch, OAA the published & authenticated Special Order for posthumous and CUL (Claimant shall be Prepare and Transmit None PGAB Processing informed thru call to AFP PGMC the One (1) day NCO once the folder is complete folder of EP (every received at for processing, Thursday) AFPPGMC) funding and payment of monthly pension and folder of Officers for approval of Posthumous Retirement/Separation (weekly) (Claimant shall be Prepare and transmit None Three (3 days) PGAB Processing informed thru call to FCPA the NCO once the folder is documents for received at processing of fund FCPA) and payment of CUL (EP & Officer) and separation claims (Officer)

TOTAL: None Approximately two (2) months & 15 working days

15. Recruitment of PA Officers (OCC and OPC) A procedure that will be undergone by aspiring applicants who wish to join the Philippine Army

Office or Division: APMC Classification: Highly Technical Type of Transaction: G2C - Government to Citizen Who may avail: OCC and OPC qualified applicants CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Baccalaureate degree School 2. Documentary evidence/s 3. Single without child 4. atleast 5” (both Female and Male) 5.Physically, mentally & psychologically fit Military Hospital 6. 21-29 y/o on the start of the training 7. No Pending Case 8. AFPSAT result (OCC and OPC) 9. Commissioned in the Reserve Force as 2LT not more than 31 yrs old on the date of CAD (OPC) FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Register/Submit Consolidate all the application to requirements of None 30 mins ARO Pers ARO applicants Luz/Vis/Min Conduct of initial Appear for interview by PA Chief, RAD, None 1 day initial interview Officer Selection APMC Committee Monitor the conduct of If Selected: Physical Medical AGH & RAD, Physical None 15 working days Exam in coord with APMC Medical Exam AGH Dir, SSC, Administer the Physical ASCOM & conduct of Physical None 2 hours Fitness Test Chief, RAD, Fitness Test APMC Final Appear for final interview/deliberation None 1 day RAD, OG1 interview of PA Officer Admission Board

If Selected: Take Turn-over candidates Chief, None 1 day Oath/Report to to TRADOC RAD,APMC TRADOC TOTAL: None 18 Working Days Service is covered under Circular No. 2 GHQ AFP dated 22 Aug 2014; Subject Procurement of Officers in Philippine Army

16. Rendering of Legal Advice The Legal Officers of the Office renders legal advice to individuals, military or civilian personnel and/or their beneficiaries who comes to the Office for legal advice in relation to a particular issue or situation.

Office/Branch: Admin Branch, OAJA, PA Classification: Simple G2G – Government to Government Type of Transaction: G2C- Government to Citizen All military, civilian personnel and their Who may avail: beneficiaries. CHECKLIST OF REQUIREMENTS WHERE TO SECURE Personal appearance and Visitor’s Secure Visitor’s Slip in the Message Center Slip/ID FEES AGENCY PROCESSING PERSON CLIENT STEPS TO BE ACTION TIME RESPONSIBLE PAID 1.Present his/her 1. Receive the ID to the NCO and Client’s ID and None 3 minutes NCO on duty in sign in his/her give the Client the Message name and his/her Center Logbook and concern in the OAJA, PA Client Logbook and Visitor’s Slip. Visitor’s Slip in the 1.2 Refer Message Center. the Client to the Duty Officer.

2.Give the visitor’s 2. Receive the 55 minutes Duty Officer slip to the duty visitor’s slip OAJA, PA Officer for and sign it signature. after the

Officer has

rendered legal advice.

Record NCO 3.Give the visitor’s 3.Receive the 2 minutes OAJA, PA slip to the NCO in visitor’s slip the Message and give the Center and sign logbook to the the logbook. client so

he/she can log

the time.

TOTAL NONE 1 hour

17. Response to Domestic-Related Queries Domestic-related queries are questions asked by the spouses of our military personnel who are victims of abandonment, non-support, and insufficient support. They usually seek advice on how to go about their predicament and want to know what will be the procedure should they decide to pursue a complaint against their spouse.

Office or Division: OACESPA Classification: Simple Type of Transaction: G2C – Government to Citizen Who may avail: Legal spouse and dependents of Philippine Army personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Marriage Certificate (1 original Philippine Statistics Authority copy) 2. Birth Certificate (1 original copy for Philippine Statistics Authority each child) 3. Dependent ID/Government- Concerned government agencies Issued ID (1 original copy) AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTION PAID TIME RESPONSIBLE 1. The client 1. The approaches the investigation IIB, OACESPA personnel gives None 2 minutes C, IIB/IIB NCO, the OACESPA OACESPA logbook and requires the client to log in the record book. 2. The client 2. IIB personnel informs the IIB verifies the personnel authenticity of None Five (5) Minutes C, IIB/IIB NCO, regarding her documents OACESPA concern/problem submitted and presents his/her family documents 3. The client 3. IIB personnel proceeds at the initiates the None Twenty (20) C, IIB/IIB NCO, IIB cubicle initial Minutes OACESPA interview/assess ment 4. The client 4. The IIB communicates advises the his/her queries to client to submit IIB personnel his/her lacking None 5 minutes C, IIB/IIB NCO, documents (if OACESPA there are any) and to return to

OACESPA after 7 working days if his/her spouse is assigned in Luzon; After 10 working days if his/her spouse is assigned in Visayas or Mindanao

5. Client fills-out 5. IIB personnel the feedback provides the None Eight (8) C, IIB/IIB NCO, form client a feedback minutes OACESPA form TOTAL: None 40 inutes

Headquarters Philippine Army (Central Office)

Internal Services

1. Appeals Related to PAOSLL The PAOSLL Readjustment NCO assist the Secretariat of the PAOSLL readjustment Board to process the request for appeals of Officers who have a problem on error pertaining to the seniority or promotions

Office or Division: APMC Classification: Complex Type of Transaction: G2G - Government to Government Who may avail: All active PA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter of Appeal from the concerned Personnel Itself Officer 2. Supporting Documents FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID SLL NCO, Officers (Regular Check completeness None 2 hours Promotion Br, and Reserve) of documents APMC Schedule the PA Officer SLL Board None 1 day deliberation Secretary, PA Convene Board None 1 day Officer SLL Deliberation Board Sends Board SLL NCO, Resolution to OG1, None 1 day Promotion Br, PA for approval of APMC CGPA SLL NCO, Monitoring None Promotion Br, APMC If APPROVED, APMC Promotion Br, will publish readjusted APMC SLL distribute copies None 2 day to GHQ and PA major units/offices TOTAL: None 5 working days Service is covered under EO 138 & RA 291

2. Application for Change of AFP Occupational Specialty (AFPOS) Change of AFPOS to all officers up to 05 (LTC)

Office or Division: APMC Classification: Highly Technical Type of Transaction: G2G - Government to Government Who may avail: All active PA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Updated SOI Office of Information Management Branch 2. Personnel Action Form Unit Office Assigned 3. Recommendation from Unit Unit Commander Commander FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Submit Receive/check the documents to completeness of None 5 mins Career Adviser loosing Career documents Adviser Philippine Army Change of AFPOS None 1 day Board deliberation Sec, PACAB Board Chairman endorses board None 3 days resolution to OG1, PA G1 recommends None approval to CG, PA 10 working Approval/disapproval None days G1, PA if approved: Forwards approved SDF to OAA None for publication of orders if disapproved: Requesting person is None CG, PA notified why request was denied Publish and issue Gets order None 2 days G1, PA orders TOTAL: None 16 working days Service is covered under SOP # 04, HPA Amended Change of Armed Forces of the Philippines Occupational Specialty (AFPOS)

3. Application for Change Family Name & Civil Status Process request of PA Personnel for the Issuance of Orders allowing Changes in their name and Civil Status in all AFP records.

Office or Division: APMC Classification: Simple Type of Transaction: G2G - Government to Government Who may avail: All active PA female Officers & EP CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Request duly signed by Unit Unit Office Commander 2. Personnel Action Form Unit Office 3. Approved Request Permission to Unit Office marry 4. Marriage Contract-PSO PSA Office FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Submit Check for the documents to completeness of None 15 mins Mowel branch MOWEL Branch documents Received the documents from None 5 mins Admin APMC Prepares and submit recommendation for None 1 day Mowel branch chance of Family name and civil status Forward approved recommendation to None 1 day OJ1, GHQ Monitoring None TOTAL: None 2 working days Service is covered under AFP Personnel Directive Nr 03 dtd 20 August 2008.

4. Application for Command & General Staff Course Processes application of Officers to be recommended to undergo Command & General Staff Course

Office or Division: APMC Classification: Complex Type of Transaction: G2C - Government to Citizen PA Active Officers with at least a rank of MAJOR (O-4) with a Who may avail: minimum five (5) years remaining in the service reckoned from the date of the CGSC completion CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. PME from AGH Military Hospital

2. PFT from SSC, IMCOM SSC, IMCOM PA 3. Army Qualifying Exam administered by ALDEC, TRADOC School ALDEC, TRADOC 4. OAR from last three (3) Commander Unit Office 5. Updated SOI (8 copies) Office of the Information Management Branch 6. Unit G2 Clearance Office of the Army Adjutant 7. Personal History Statement Personnel Itself (handwritten/no photocopy) 8. DLO, PA Clearance Office of the Army Adjutant FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Deliberate proposed candidates (After receiving Training None 1 day ETB/CAD Directive from OG8, PA) Send Radio message to candidates for None 1 day ETB processing Submit pertinent Check completeness None 5 mins ETB documents of documents Army Qualifying Administer the AQE None 1 day SOS, TRADOC Exam Administer the PFT None 3 hours SSC, ASCOM conduct of PFT Administer the Medical/Physical conduct of None 5 working days AGH Exam Medical/Physical Exam Conduct of Screening None 1 day ETB Committee Approval/Disapproval None Conduct Deliberation for the final list to undergo the AFPCGSC Screening None 1 day ETB/OG1 Process to be forwarded to OJ1, GHQ General English Administer the Exam None 1 day AFPCGSC Test Nuero Exam Administer the Exam None 1 week AFPMC Administer the Oral Interview None 1 day AFPCGSC interview Request of issuance Training Proper of temporary duty to None 1 day ETB/OG1 AFPCGSC

TOTAL: None 18 working days Service is covered under SOP Nr 12 HPA dtd 29 July 2009; Subject Screening and Selection of Officers for Admission to Command & General Staff Course (CGSC)

5. Application for Leave Abroad Process request of PA Personnel for the Issuance of Orders allowing them to spend their leave outside the country

Office or Division: APMC Classification: Simple Type of Transaction: G2G - Government to Government Who may avail: All active PA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Accomplished Personnel Action Form Unit Office 2. Updated Leave Record Office of the Army Adjutant 3. Certification that the applicant will not request for separation/reversion while on Unit Office abroad (signed by the requesting party and administered by admin Officer 4. Affidavit that the applicant has enough fund to support his/her travel abroad Unit Office (signed by the requesting party and administered by admin Officer) 5. DLO & G2, PA Clearance Office of the Army Adjutant 6. Photocopy of VISA & Passport Personnel Itself 6. Accident & Health Insurance Hospital FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Submit Check for the documents to completeness of None 15 mins Mowel branch MOWEL Branch documents Received the documents from None 5 mins Admin APMC Prepares and submit recommendation for None 3 hrs Mowel branch Application of leave abroad Monitoring None TOTAL: None 1 working day Service is covered under policies and directives (AFPRG 131-272 GHQ AFP dtd 10 March 2000

6. Application for Local Schooling (Service Course) Processes applications of PA Personnel to undergo local schooling for career and Specialization Courses

Office or Division: APMC Classification: Highly Technical Type of Transaction: G2G - Government to Government Who may avail: All active PA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Unit/Chief of Office Recommendation Unit Office 2. Updated SOI Office of the Army Adjutant 3. PFT result SSC, IMCOM PA 4. Medical Certificate (Military Hospital) Military Hospital 5. Clearances (DLO,PA, G2,PA, Office of the Army Adjutant FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID PAMU G1 will Consolidate 10 working submit list of None CAD/ ETB recommended list days recommendees Publication & dissemination of None 1 day ETB Training Directive from OG8, PA Send rad msg to PAMUs re initial list of None 1 day ETB students Request deferment/ Deliberate request None 3 days CAD & ETB replacement Approval or Career Mgmt None 1 day Disapproval Committee Send rad Msg re Final None 1 day ETB List of Students Report to the respective None 1 day Training Schools & ATG Issuance of A/U Order of students to None 1 day ETB TRADOC Training Proper None TOTAL: None None Service is covered under Training Directive per Training Cycle by OG8, PA

7. Application for Schooling Abroad Processes applications of PA Personnel to Undergo Foreign Training on countries with Invitation for Foreign Courses.

Office or Division: APMC Classification: High Technical Type of Transaction: G2C - Government to Citizen All active PA personnel who have served a minimum continuous commissioned/enlisted military service of three (3) years, except for officers from the Technical and Administrative Services, and Who may avail: officers recommended for foreign Basic Career Courses and highly Technical Courses, or with at least 5 yrs remaining in active service CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Unit/Chief of Office Recommendation Unit Office 2. OARs from three (3) latest Unit Office Commanders 3. Latest PFT result SSC, IMCOM PA 4. Updated SOI Office of the Information Management Branch 5. Command Clearance G2, PA FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Publication of foreign None 1 day ETB courses Checks completeness Submit docs None 5 mins ETB of documents Request PA Schooling Board to Chief, ETB, None 1 day convene for APMC deliberation Notify concerned If Selected: personnel and require FTS NCO, ETB, Sign Training None him/her to sign APMC Contract 1 day training contact Submit Notarized Receive Training FTS NCO, ETB, None Training Contract Contract APMC APMC recommends A/U to HHSG,PA of Chief, ETB, None concerned personnel APMC to OG1,PA 5 working days Secure a copy of Publish and issues A/U order from None OAA orders OAA Secure course Provide requirement None 1 week OG8 requirements checklist

Course Training Proper None duration TOTAL: None 13 working days Service is covered under Circular Nr 5 HPA dtd 05 Nov 10; Subject: Selection of AFP Military Personnel for Foreign Training and Utilization of the Graduates

8. Application for Special Promotion and Confirmation of Rank of PA Enlisted Personnel Deliberate all candidates for Special Promotion as recommended by Unit Promotion Boards.

Office or Division: APMC Classification: Simple Type of Transaction: G2G - Government to Government All active EP recommended by PAMU Comdrs for Special Who may avail: Promotion CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Recommendation from PAMU Cmdr UPAMU/PA Offices (MP/PP/AP/OSP/PFP) 2. After Encounter report with Task Unit Offcie Organization (MP/PP/AP/PFP) 3. Latest Permanent Promotion Orders Office of the Army Adjutant (MP/PP/AP/OSP/PFP) 4. PTIS from certification for G2, PA (for FSSU, ASCOM, PA Neutralized Personalities) (MP) 5. Career Course (MP/AP/OSP/PFP) Training School 6. DLO, PA Clearance Records Branch, OAA (MP/AP/AP/OSP/PFP) 7. Death Certificate (PP) Unit Office 8. Updated SOI from IMB, OAA Office of the Army Adjutant (MP/AP/OSP/PFP) 9. G2, PA Clearance (MP) G2, PA 10. ½ Time-in-Grade (MP/AP/OSP/PFP) Unit Office 11. Personal Action Form (AP) Unit Office 12. PSA Birth Certificate (AP) Unit Office 13. ETE/Extension (AP) Division Adjutant/ OAA 14. PER (AP) Unit Office 15. SOS from Adjutant (AP) Office of the Army Adjutant 16. Original Diploma/transcript of Records EP/ Unit (OSP) 17. Certificate from PRC indicating “Only Once” or “First Take” (OSP) or Cert from PRC Office/ School Office school registrar (for graduates of Masters and Doctorate of Law) 18. Demotion Order (PFP) OAA FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID

Check completeness Submit pertinent of documents; Promotion Br, documents to EP None 15 mins Determine if request APMC Promo “C” is valid; Prepares the Secretary, PA Schedule for Board None 30 min EPPB “C” deliberation Conduct of board Promotion Br, None 1 days deliberation APMC Send STL to OG1, PA Promotion Br, None 1 day (Board Resolution) G1, PA Monitoring None TOTAL: None 2 working days This service is covered under HPA IGRR dated 2015

9. Application for Readjustment of Ranks of PA Enlisted Personnel Deliberate all candidates for Reenlistment or Reversion of Ranks

Office or Division: APMC Classification: Complex Type of Transaction: G2G - Government to Government Who may avail: All active PA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Recommendation from Unit Unit Office Commander 2. Latest permanent promotion Office of the Army Adjutant 3. Temporary promotion order Office of the Army Adjutant 4. Declaration of graduate Training School 5. Profex Result Office of the Army Adjutant FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Check completeness PA Enlisted of documents; Promotion Br, None 15 mins Personnel Determine validity of APMC request; Prepares the schedule Secretary, PA None 30 mins for board EPPB “C” Conduct of board Promotion Br, None 1 day deliberation EPRRRB Send to OG1, PA the Promotion Br, None approved resolution G1, PA 1 day Promotion Br, Monitoring None G1, PA TOTAL: None 2 working days This service is covered under HPA IGRR dated 2015

10. Application for reassignment/assignment of PA Officers/EP Facilitate the placement of Philippine Army Personnel to Philippine Army major Units based on organizational needs and career path of Philippine Army Personnel.

Office or Division: APMC Classification: Highly Technical Type of Transaction: G2G - Government to Government Who may avail: All active PA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Accommodation from the projected Unit to be assigned unit 2. Availability for transfer (PAF 110) Unit Office assigned signed by Current 3. Commander, PAMU Unit projected to be assigned 4. If no Accommodation and Availability for Transfer are submitted by the requesting party , APMC will send APMC, PA messages to request for comment from gaining and losing units FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Submit Receive his/her Concerned documents to documents and other None 15 mins Career Adviser CAD/EPCAD reference Advise the concerned EP/Officer re the procedure of Career reassignment then None 1 day Adviser/Plmt prepares STL/radio Br APMC message to be approved by Director, APMC With PAF110 signed by current Commander, PAMU/Accommodatio None 2 days Plmt Br, APMC n: Make STL to be signed by Director APMC With PAF110 signed by current 10 working Commander, None days PAMU/Accommodati on:

- Send radio message requesting for comment of losing & gaining units Send STL to G1, PA for the approval of reassignment of EP Chief, Plmt Br , & referral to CSPA None 1 day APMC and VCPA for the reassignment Officers Approval of reassignment (G1 for EP, CSPA for O1 None 2 days OG1,PA to O3 and VCPA for O4 to O5) If Approved: Forward approved STL/DF to APMC for recording and OAA for issuance of Orders/Send rad msg to concerned None 1 day OG1, PA units If Disapproved: Communication is returned to APMC and concerned person/unit is informed Get Orders from Publish/issue orders None 2 days OAA OAA TOTAL: None None Service is covered under HPA Directive: Rotation of Philippine Army Personnel and the Disposition of Personnel and PA TOE S- 2018

11. Application for 22k, NDA Program and other Scholarship Grants Processes application of Officers to undergo Masteral Course under the 22K, NDA Program and other Scholarship Grants

Office or Division: APMC Classification: Complex Type of Transaction: G2G - Government to Government All Active PA Officers who have served 5 yrs continuous active commissioned service and must have at least 5 yrs remaining in Who may avail: the active service reckoned from the date of completion of the course CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Unit/Chief of Office Recommendation Unit Office 2. OARs from three (3) latest Unit Office Commanders 3. Latest PFT result SSC, IMCOM PA 4. Unit Security Clearance G2,PA 5. Transcript of Records School 6. Course Curriculum School 7. Certificate from school that he/she will be accepted and will finish the course in School two (2) years FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Publication of None 1 day ETB approved courses Check completeness Submit docs None 5 mins ETB of documents Request PA Schooling Board to Chief, ETB, None convene for APMC deliberation 1 day Notify concerned If selected: personnel and require Sign Training FTS NCO, ETB, him/her to sign None Contract/School APMC training contact/ settle acceptance school acceptance Submit Notarized Receive Training FTS NCO, None Training Contract ETB, APMC Contract APMC recommends issuance of A/U order

of concerned Chief, ETB, None 5 working days personnel to HHSBn APMC of the nearest PAMU to his school Approval/disapproval Chief, of A/U of concerned Placement Br, personnel by OG1,PA OG1 TOTAL: None 7 working days OAA Service is covered under Circular Nr 3 HPA dtd 16 Jul 2012; Subject: Guidelines, policies and Procedures in the Selection of PA Officers to undertake 22K NDA Program and other similar grants and Utilization of Graduates

12. Authentication of Orders (Published the Current Year)

The authentication of orders is done to certify that the document is a true copy from the original orders/documents to support applications for different transactions or claims. Office or Division: OAA Classification: Simple Type of Transaction: G2C - Government to Citizen Active/Retired/Discharged/separated Military Personnel, Who may avail: Civilian Human resources and Dependents/Legal Beneficiaries CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter Request/Request Form Unit/Office, Customer/PDBr Window, OAA 1. Photocopies of Orders) Customer

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE 1. Submit the 1. Receive the required documents and check PDrBranch documents to the completeness None Five (5) minutes Processing Duty EP at the NCO, OAA Publication & Distribution Branch window or fill out the request form and attach the stamped photocopies of orders 2. For signature of Chief Publication & None Chief Distribution Branch, Eight (8) Publication & OAA minutes Distribution Branch, OAA

2.Sign in the 3. Authenticated Customer Log orders shall be None Two (2) minutes Duty EP/ PDr Book at OAA released by the duty Branch, OAA lobby. EP at the Branch window TOTAL: None 15 Minutes

13. Authentication of Statement of service, Leave Records and Orders Published the Previous Years The authentication of documents is done to certify that the document is a true copy from the original orders/documents to support applications for different transactions or claims. Office or Division: Records Branch, OAA Classification: Simple Type of Transaction: G2C - Government to Citizen Who may avail: Active/Retired/Discharged/separated Military Personnel, Civilian Human resources and Dependents/Legal Beneficiaries CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter Request/Request Form Unit/Office, Customer/OAA lobby 2. Original copy of signed SOS and Leave Customer Records 3.Photocopies of signed SOS and Leave Customer Records 4.Phocopies of orders published the previous Customer years FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE 1. Submit the 1. Receive the required documents and check Records documents to the completeness None ten (10) minutes Processing Duty EP/Records NCO, OAA Processing NCO at the OAA lobby or fill out the request form and attach the stamped photocopies 2.For signature of Chief Records, OAA None 50 minutes Chief Records Branch, OAA

2.Sign in the 3.Authenticated Customer Log orders/SOS/Leave None Two (2) minutes Duty EP, Records Book at OAA Records shall be Branch, OAA lobby. released by the duty EP at the OAA Lobby TOTAL: None 15 Minutes

14. Claims for Special Financial Assistance (SFA for WIA) –PMS Processes the request of PA Personnel who were Wounded-in-Action and Dependents of PA Personnel who were killed-in-Action (KIA) in relation to their for the Special Financial Assistance at the Office of the President.

Office or Division: APMC Classification: Simple Type of Transaction: G2G - Government to Government Who may avail: All PA WIA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Medical Certificate from Major Service Military Hospital Surgeon (Major or Minor)-Original Copy 2. Spot/Incident Report originally signed Police Report by Battalion Commander or his equivalent 3. Certification from Major Service Adjutant indicating beneficiaries/and or Division Adjutant bonafide membership of PA-Original Copy 4. Authority to deposit- Original Copy Personnel Itself 5. Photocopy of LBP ATM Card Personnel Itself FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Receive and checks KIA Beneficiaries, the completeness and WIA PAMUs None 10 mins Mowel branch authenticity of Liaison documents Prepares and submit the recommendations None 3 days Mowel branch for SFA Upon approval of OG1, PA submit approved None 1 day Mowel branch recommendations to ODESFA Monitoring None Mowel Branch TOTAL: None 2 working days Service is covered under SOP Nr 2 GHQ dtd 3 Oct 2017; Subject; Comprehensive Social Benefit program for AFP battle Casualties and MOA on Comprehensive Social Benefit Program

15. Clearing of Accountability Military personnel who plans to retire or is currently processing their retirement shall clear their existing accountabilities in order to avail their claims.

Office or Division: APAO Classification: Highly Technical Type of Transaction: G2G - Government to Government Who may avail: Military Personnel of Philippine Army CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Notice of Loss Client/ Responsible Supply Officer 2. Affidavit of Loss Law firm 3. Comment & Recommendation of Agency Head Head of the Unit 4. PNP Blotter Police Station Unit assignment of the client/ Office of the 5. Investigation/ Incident Report Army Provost Marshall 6. Affidavit of 2 Disinterested Person Law Firm 7. Property Acknowledgment Receipt Client (PAR) 8. Report of Survey Unit assignment of the client 9. Request for Relief of Accountability Client/ Responsible Supply Officer 10. Certificate from Accounting Accounting Service Philippine Army 11. Explanation of Cause of Delay Client/ Responsible Supply Officer Unit assignment of the client/ OG1, PA/ 12. Order of Survey Board Division Adjutant FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID 1. Client must 1. The concerned submit a persons must notification and validate the other pertinent documents None 1 day COA documents to submitted by the Representative/ COA, FPAO/ client. FPAO or APAO/ APAO and the Unit Unit Commander Commander 2. Client must 2. When the process the necessary other necessary documents are documents complete, the Chief within 30 days APAO shall endorse None 1 day upon it to COA Chief APAO submission of notification.

3. After the endorsement, the

client may wait for None 30 days COA the release of COA Representative Resolution TOTAL: None 32 days Service is covered under COA Memorandum Nr 92-751 dated 24 February 1992 with subject: Request for Relief from Accountability

16. Confirmation of Discharge with Complete Disability Discharge (CDD) This service aims to process pertaining to confirmation of Discharge with complete Disability Discharge

Office or Division: APMC Classification: Highly Technical Type of Transaction: G2G - Government to Government Who may avail: All active PA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Certificate of CDD Military Hospital 2. Worksheet duly signed by the VLUNA AFP Surgeon General FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE Submit Receive/ Check the documents to completeness of None 5 mins RAD, APMC RAD, APMC documents Make STL to be Chief, RAD, signed by Director, None 2 days APMC APMC Sends STL to OG1, None 1 day Director, APMC PA for approval Approved or None 5 days Disapproved if approved: Forward approved communication to OAA for issuance of orders if disapproved: None 1 day G1, PA Notify concerned personnel why his/her request was not considered Issue/publish Gets Order None 2 days OAA/OTAG Orders TOTAL: None 11 working days

Service is covered under DND Circular Number 02 Dated 22 February 2019; Subject Implementing Guidelines, Rules and Regulations on Attrition System in the Armed Forces of the Philippines.

17. Confirmation of Honorable Discharge of Enlisted Personnel This service aims to process pertaining the confirmation of honorable discharge of Enlisted Personnel

Office or Division: APMC Classification: Highly Technical Type of Transaction: G2G - Government to Government Who may avail: PA EP honorably discharged by PAMUs CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Letter Request from Commander PAMUs 2. Discharge order from Mother Unit Former Unit Assigned FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Submit Receive/ Check the Attrition NCO, documents to completeness of None 5 mins RAD, APMC RAD, APMC documents Make STL to be signed Chief, RAD, None 2 days by Director, APMC APMC CO, APMC & Sends STL to OG1 None RAD Recommends 10 working None G1,PA approval to CGPA days Approval/Disapproval None CGPA by CGPA G1 forwards approved DF to OAA for None 3 Days G1,PA publication and issuance of order Publish and issue Gets Order None OAA orders TOTAL: None 15 working days Service is covered under Cir Nr 17 GHQ AFP dtd 02 Oct 87; Subject: Administrative Discharge Prior to Expiration of Term of Enlistment

18. Confirmation of Trainee Service for the Purpose of Retirement/ Separation Benefit Claims This service aims to process pertaining to confirmation of trainee service for the purpose of retirement separation benefit claims

Office or APMC Division: Classification: Highly Technical Type of G2G – Government to Government Transaction: PA Active EP who lacks of Call to Military Training Order or Who may avail: Termination of Trainee Svc Order CHECKLIST OF WHERE TO SECURE REQUIREMENTS 1. Letter Request form Unit Unit Commander 2. Training Service Orders Office of the Army Adjutant CLIENT FEES TO PROCESSING PERSON AGENCY ACTION STEPS BE PAID TIME RESPONSIBLE Submit Receive/ Check the documents Attrition NCO, completeness of None 5 mins to RAD, RAD, APMC documents APMC Make STL to be Chief, RAD, signed by Director, None APMC APMC 2 days Director, APMC Sends STL to OG1 None & RAD Recommends None G1,PA approval to CGPA 10 working Approval/Disapproval days None CG PA by CGPA G1 forwards approved DF to OAA None G1,PA for publication and 3 Days issuance of order Publish and issue Gets Order None OAA orders TOTAL: None 15 working days

Service is covered under HPA Letter Directive dtd 26 June 2015; subject Implementing guidelines in the Recruitment of Candidate Soldier in the Philippine Army.

19. Consolidation of Report on the Physical Count of Property Plant & Equipment (RPCPPE) Reports on the Annual Physical Count of Property Plant and Equipment and Inventories from all Philippine Army units shall be consolidated for documentation and submission to OG4, PA.

Office or Division: APAO Classification: Highly Technical Type of Transaction: G2G - Government to Government Who may avail: Field Property Accountability Offices PA Wide CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Report on the Physical Count of Property Plant and Equipment (RPCPPE) Philippine Army Units 2. Report on the Physical Count of Inventories (RPCI) FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID 1. Field Property 1. The Inventory Accountability Officer/ NCO in Offices PA Wide charge will encode will submit the and prepare the None 1 week RPCPPE and RPCPPE and RPCI RPCI from the Recaps. different units in Inventory their respective Officer/ NCO AOR 2. The Inventory

Officer/ NCO in 1 day charge will submit the None consolidated RPCPPE & RPCI to OG4, PA. TOTAL: None 1 week and 1 day

20. Extension of Expiration of Term of Enlistment (ETE) This Service aims to process pertaining to extension of Expiration of term of Enlistment

Office or Division: APMC Classification: Simple Type of Transaction: G2G - Government to Government Who may avail: All active PA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Latest re-enlistment order Former Unit Assigned 2. Medical certificate Military Hospital 3. Admission order Military Hospital 4. Request from unit/hospital Unit Assigned

5. Statement of Service (SOS) Office of the Army Adjutant 6. Latest Appraisal Rating (OAR) Unit Office 7. Personnel Action Form (PAF) Unit Office 8. Latest Promotion order Office of the Army Adjutant 9. G2 Clearance from OG2, PA Office of the Army Adjutant 10. PSA CRS # 5 PSA Office FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE Submit Receive/ Check the documents to completeness of None 5 mins RAD, APMC RAD, APMC documents Make STL to be Chief, RAD, signed by Director, None 2 days APMC APMC Sends STL to OG1, None 1 day Director, APMC PA for approval Approved or None 5 working days Disapproved if approved: Forward approved communication to OAA for issuance G1, PA of orders

If disapproved: None 1 day Notify concerned personnel why his/her request was not considered Publish and issue Gets Order None 2 days OAA orders TOTAL: None 11 working days Service is covered under HPA Letter Directive dated 01 Nov 2004 Subject Extension

21.Granting of Cash Advance (Local and Foreign travel; Operating Expense)

21.1 Cash Advance - Foreign Travel Office or Disbursement Branch (ASPA) Division: Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1.Disbursement Voucher (1 original, 3 Philippine Army Major Units (PAMUs) photocopies) 2.Obligation Request & Status (ORS) Philippine Army Major Units (PAMUs) (1 original, 2 photocopies) 3.Advice of Sub-Allotment (ASA) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 4.Certification that the Previous Cash Accounting Service Philippine Army (ASPA) Advance is Liquidated 5.Travel Authority from DND Department of National Defense Website 6.Canvass made from 3 Travel Travel Agencies Agencies 7.Duly Approved Itinerary of Travel Philippine Army Major Units (PAMUs) 8.Certificate of Undertaking Philippine Army Major Units (PAMUs) 9.Forex Rate Reference at the Time Philippine Central Bank Website of Actual Travel 10.UNDP Rate at the Time of Actual United Nations Development Programme Travel (UNDP) Website PERSON AGENCY FEES TO BE PROCESSIN CLIENT STEPS RESPONSIB ACTIONS PAID G TIME LE 1. Review or check 1. Submit the balance of SDO or required Unit Cash documents for Advances and Disbursement verification of the issue Certification Branch / history of the from the None 5 minutes Journal & cash advance. Accountant that Miscellaneou the Previous Cash s Branch 1.1 Upload Data Advance have to FMIS been liquidated Account. and accounted for in the books 2. Receive DV log- in and assign control number on the voucher, verify Disbursement correctness of Branch / computation and None 10 minutes Journal & existence of Miscellaneou chargeability, and s Branch inspect the completeness of supporting documents.

3. Post/Record Disbursement obligation to Index Branch/Journ

of Payments, None 10 minutes al & journalize and Miscellaneou review the DV. s Branch

4. Check/Verify availability of funds, validate purpose and object code per obligation Bookkeeping None 10 minutes vs. nature of claim, Branch record obligation number assigned by MFO, assigns cash allocation. 5. Final review, Chief approval and sign- None 15 minutes Accountant in the DV.

Disbursement None 10 minutes 6. Log-out the DV. Branch 7. Transmit DV to PAMU for approval

of payment and Administrativ pre-audit. None 20minutes e Branch Total 1hour

15minutes

21. 2 Cash Advance Local Travel Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (1 original, 3 Philippine Army Major Units (PAMUs) photocopies) 2.Obligation Request & Status (ORS) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 3.Advice of Sub-Allotment (ASA) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 4.Certification from the Accountant that the Accounting Service Philippine Army(ASPA) Previous Cash Advance have been liquidated and accounted for in the books(1 original, 2 photocopies) 5.Payroll (if applicable) (1 original, 2 Philippine Army Major Units (PAMUs) photocopies) 6.Travel Order/Letter Order (1 original, 2 Philippine Army Major Units (PAMUs) photocopies) 7.Duly Approved Itinerary of Travel (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 8. Affidavit of Undertaking (1 original, 2 Philippine Army Major Units (PAMUs) photocopies) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Review or check balance of SDO or Unit 1. Submit the required Cash Advances documents for and issue verification of the Bookkeeping Certification from history of the cash Branch / Journal & the Accountant advance. None 5 minutes Miscellaneous that the Previous Branch Cash Advance 1.1 Upload Data to have been FMIS Account. liquidated and accounted for in the books 2. Receive DV log-in and assign control number on the voucher, verify Disbursement correctness of Branch / Journal & computation and None 10 minutes Miscellaneous existence of Branch chargeability, and inspect the completeness of supporting documents.

3. Post/Record obligation to

Index of Disbursement Payments, None 10 minutes Branch journalize and review the DV.

4. Check/Verify availability of funds, validate purpose and object code per Bookkeeping obligation vs. Branch / Journal & nature of claim, None 10 minutes Miscellaneous record obligation Branch number assigned by MFO, assigns cash allocation.

5. Final review, approval and sign-in the DV. None 15 minutes Chief Accountant

6. Log-out the Disbursement DV. None 10 minutes Branch

7. Transmit DV to PAMU for Administrative approval of None 20 minutes Branch payment and pre-audit. 1hour 15 Total minutes

21.3 Cash Advance – MOOE Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of G2G – Government to Government Transaction: Who may avail: Philippine Army Personnel and Philippine Army Major Units (PAMUs) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 original, Philippine Army Major Units (PAMUs) 3 photocopies) 2.Obligation Request and Status (ORS) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 3.Advice of Sub-Allotment (ASA) (3 Philippine Army Major Units (PAMUs) photocopies) 4.Certification from the Accountant that the Accounting Service Philippine Army (ASPA) Previous Cash Advance have been liquidated and accounted for in the books(1 original, 2 photocopies) 5.Designation Order from PAMU (For New Philippine Army Major Units (PAMUs) SDO) (3 photocopies) 6.Confirmation letter from Bureau of Treasury (For New SDO) (3 photocopies) Bureau of Treasury (BT) 7.Justification of Cash Advance – Purpose Philippine Army Major Units (PAMUs) and Exigency (1 original, 2 photocopies) 8.Detailed Program of Expenditure (POE) Philippine Army Major Units (PAMUs) (1 original, 2 photocopies) 9. Requisition and Issue Slip (RIS-NIS) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 10. Affidavit of Undertaking (1 original, 2 Philippine Army Major Units (PAMUs) photocopies) FOR REPAIRS & MAINTENANCE 1.Pre-Repair Inspection Report, certified Philippine Army Major Units (PAMUs) by Unit Property Officer (1 original, 2photocopies) 2.Bill of Materials and Cost Estimate (for Post-Engineer Detachment (PED) buildings and other structures) (1 original, 2photocopies)

3.Material Requirement List (for Vehicles, Philippine Army Major Units (PAMUs) Machineries, ICT & others) (1 original, 2photocopies)

FOR TRAINING EXPENSES 1.Training Directive (1 original, Philippine Army Major Units (PAMUs) 2photocopies) FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE 1. Review or check 1.Submit the balance of SDO or required Unit Cash Advances documents for and issue verification of the Bookkeeping Certification from the history of the cash Branch / Journal & Accountant that the None 5 minutes advance of the Miscellaneous Previous Cash SDO. Branch Advance have been

liquidated and 1.1 Upload Data to accounted for in the FMIS Account. books 2. Receive DV log-in and assign control number on the voucher, verify correctness of Disbursement computation and Branch / Journal & None 10 minutes existence of Miscellaneous chargeability, and Branch inspect the completeness of supporting documents.

3. Post/Record obligation to Index of

Payments, journalize Disbursement None 10 minutes and review the DV. Branch

4. Check/Verify availability of funds, validate purpose and object code per Bookkeeping obligation vs. nature Branch / Journal & None 10 minutes of claim, record Miscellaneous obligation number Branch assigned by MFO, assigns cash allocation.

5. Final review, approval and sign-in None 15 minutes Chief Accountant the DV. Disbursement 6. Log-out the DV. None 5 minutes Branch 7. Transmit DV to PAMU for approval Administrative of payment and pre- None 20 minutes Branch audit. 1hour 15 Total minutes

22. Investigation/Disposition of other ESPA complaints/reports Other ESPA complaints/reports include violations by military and civilian personnel of RA 6713, RA 3019, RA1379, RA 9262, RA 7877, RA 8353, and Revised Penal Code Title Seven in relation to Articles of War 94 and Articles of War 95.

Office or Division: OACESPA Classification: Highly Technical Type of Transaction: G2G - Government to Government Who may avail: All military and civilian personnel of the Philippine Army CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Notarized Affidavit of Complaint Any law firm/office (1 original copy) 2. Documentary evidence/s Complainant (1 original copy per evidence) FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE 1. Complainant 1. The IIB personnel submits his/her validates the affidavit- completeness of the complaint and documents and entry None Ten (10) C, IIB/IIB NCO pertinent the complaint in the Minutes OACESPA documents to the master list/database of investigation cases personnel 2. The IIB personnel informs the None Five (5) complainant to submit Minutes C, IIB/IIB NCO lacking documents (if OACESPA there are any)

3. IIB personnel drafts/prepares/sends summon to respondent and other personnel involved through the OESPA, PAMUs and to None Ten (10) days C, IIB/IIB NCO submit their respective OACESPA counter-affidavits.

- 2 days if respondent is assigned inside post

- 7 days if respondent

is Luzon-based

- 10 days if respondent is assigned in Visayas or Mindanao

4. Upon reporting of respondent and other personnel involved in the case, IIB None 5 days C, IIB/IIB NCO personnel initiates the OACESPA conduct of investigation through taking of the Sworn Statements. 5. IIB personnel prepares the investigation report and the result of action None 28 days C, IIB/IIB NCO taken/disposition of OACESPA the case (IR/SDF) for approval of CG, PA as recommended by ACESPA. 6. Investigation personnel Informs all concerned on the None 2 days C, IIB/IIB NCO approved final OACESPA disposition of the case/complaint. TOTAL: None Forty five (45) days and 15 minutes Service is covered under HPA Personnel Directive Nr 01 dated 09 March 2016, subject: Disposition of Administrative Cases and Impositions of Sanctions

23. Issuance of Certificate of Availability of Funds

23.1 Issuance of Certificate of Availability of Funds (Regular and BCDA Funds) Office or Bookkeeping / Journal & Miscellaneous Branch Division: Classification Simple : Type of G2G – Government to Government Transaction: Who may Philippine Army Major Units (PAMUs) and Philippine Army Procurement avail: Center (PAPC) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Contract and supporting Philippine Army Major Units (PAMUs) documents. CLIENT FEES TO BE PROCESSING PERSON AGENCY ACTIONS STEPS PAID TIME RESPONSIBLE 1. Submit the 1. Receive, verify Disbursement required the requirements Branch / Journal None 5 minutes documents and log-in the & Miscellaneous documents. Branch 2. Obligation and Bookkeeping posting to Allotment Branch / Journal Ledger and prepare None 15 minutes & Miscellaneous Certification of Branch Availability of Fund. 3. Review and sign the Certification of None 15 minutes Chief Accountant Availability of Fund. 2.Receives 4. Log-out the Disbursement None 5 minutes contract contract. Branch Total: 40 inutes

23.2 Issuance of Certificate of Availability of Funds (Trust Receipts)

Office or Division: Journal & Miscellaneous Branch Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army Major Units (PAMUs) and Philippine Army Procurement Center (PAPC) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Contract and supporting documents. Philippine Army Major Units (PAMUs) 2. Purchase Order (PO) and supporting Philippine Army Major Units (PAMUs) documents. 3. Request for utilization of Trust Fund and Philippine Army Major Units (PAMUs) supporting documents – Program of Expenditure (POE), Supplemental Program Plan (SPP), and Cash Program.

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the required 1. Receive, verify documents the requirements None 5 minutes Disbursement and log-in the Branch documents. 2. Review the PO/Contract/ None 20 minutes Journal & Trust Fund Miscellaneous Request Branch documents and check/ validate appropriateness of chargeability and supporting documents. 3.Obligation and posting of None 15 minutes Journal & PO/Contract to Miscellaneous Obligation Branch Allotment Ledger 4. Review and sign the None 20 minutes Chief Contract/PO Accountant and/or Certification of Availability of Funds. 5. Log-out the None 2 minutes Disbursement DV. Branch Total: 1hour 2minutes

24. Issuance of Discipline, Law and Order Clearance Certificate The DLOCC was created by the higher Headquarters as a tool for verification to determine whether a PA personnel either has a non-pending/pending or resolved cases. The DLO Clearance Certificate is issued for the application of loans, promotion, schooling, leave spent abroad and retirements benefit claims. Said clearance is valid for one (1) month for loan and six (6) months for other purposes.

Office or Division: DLO Section, Admin Branch,OAA Classification: Simple Type of Transaction: G2C - Government to Citizen Who may avail: Active Military Personnel and Civilian Human Resource CHECKLIST OF REQUIREMENTS WHERE TO SECURE Letter Request Unit/Office Office Certification of Non-Pending Case Unit/Office or DLO Clearance OESPA Clearance Unit/Office

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE 1. Submit the 2 hours required document None Admin NCO, Receive the letter to the Duty Admin Branch, request, validate and Enlisted OAA Personnel/Admin process the data (2 NCO at the OAA hours) lobby. For signature of Army 4 hours Adjutant None Army Adjutant, (4 hours) OAA

Release

2.Sign in the 1. Certificate shall Customer Log be released by None None Duty EP/ Admin Book at OAA the duty EP at NCO, Admin lobby. the OAA lobby Branch, OAA

TOTAL: None 6 hours

25. Issuance of General Orders (GO), Special Orders (SO), Letter Orders (LO), SOP and Directives issued by HPA and available GHQ Orders GO, SO, LO, policies and directives are documents issued for the benefit of the units/offices and personnel of the Philippine Army. GO/SO/LO are issued to reflect awards, longevity pay, designation, reassignment, promotion, appointment, commutation, retirement, allowances, detail/termination, travel confirmation of all PA personnel. While policies and directives, to include SOPs and circulars, are issued to coordinate and conform with the guidelines set forth by the Higher Headquarters and authorities. Office or Division: Publication & Distribution Branch, OAA Classification: Simple Type of Transaction: G2C - Government to Citizen Active Military Personnel and Civilian Human Who may avail: Resource,reservists and legal dependents CHECKLIST OF REQUIREMENTS WHERE TO SECURE Letter Request/Requests form Unit/Office, PDBranch, OAA Military/valid ID Unit/Office Authority of order Unit/Office

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE 1. Submit the 5 mins required document None Duty EP, to the Duty Receive the requests: Publication Enlisted present military valid Branch, OAA Personnel/Processi ID/claim stub ng NCO at the (5 mins) Publication Branch window Verification of order 5 mins (5 mins) None Duty EP, Publication Branch, OAA

Release

TOTAL: None 10 minutes

26 Issuance of Notice of Transfer of Allocation

26.1 Issuance of Transfer of Allocation (BCDA Fund) Office or Journal & Miscellaneous Branch Division: Classification: Simple Type of G2G – Government to Government Transaction: Who may avail: Finance Center Philippine Army (FCPA), Finance Service Filed Offices (FSFOs), Field Accounting Units (FAUs), Requesting Unit / Philippine Army Major Units (PAMUs) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Request of cash requirements for Requesting Unit / Philippine Army Major Units the period. (PAMUs)

2. Request for particular claim with Requesting Unit / Philippine Army Major Units supporting documents. (PAMUs)

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the 1.Receive, log-in Journal & required and verify None 5 minutes Miscellaneous documents requirements Branch 2. Process and print Journal & the NTA. None 5 minutes Miscellaneous Branch

3. Review and sign Chief Accountant None 5 minutes the NTA. 4. Record and Journal & forward the NTA to Miscellaneous None 15 minutes Land Bank of the Branch Philippines. Total: 30 minutes

26.2 Issuance of Notice of Transfer of Cash Allocation (Trust Fund) Office or Division: Journal & Miscellaneous Branch Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Finance Center Philippine Army (FCPA), Finance Service Filed Offices (FSFOs), Field Accounting Units (FAUs), Requesting Unit / Philippine Army Major Units (PAMUs) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Request of cash requirements for Requesting Unit / Philippine Army Major Unit the period. (PAMU)

2. Request for particular claim with Requesting Unit / Philippine Army Major Unit supporting documents. (PAMU)

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the required 1.Receive, log- documents in and verify None 5 minutes Journal & requirements Miscellaneous Branch 2. Process and print the NTA. None 10minutes Journal & Miscellaneous Branch 3. Review and None 5 minutes Chief sign the NTA. Accountant 4. Record and None 15 minutes Journal & forward the Miscellaneous NTA to Land Branch Bank of Philippines. Total: 35 minutes

27. Issuance of OACESPA Clearance The OACESPA Clearance is issued to any Philippine Army personnel as a form of certification that he does not have any pending complaints or cases in relation to domestic issues, RA 6713, RA 3019, RA 1379, RA 9262, RA 7877, RA 8353, and Revised Penal Code Title Seven in relation to AW 94 and 95, and that he is not deficient in the 10-year submission of SALN

Office or Division: OACESPA Classification: Simple Type of Transaction: G2G – Government to Government All PA Personnel or their authorized representative for the following purposes: promotion, confirmation, schooling, lengthening of active service, Expiration of Term of Who may avail: Enlistment (ETE), Extension of Term of Active Duty (ETAD), Security of Tenure (SOT), separation, retirement, and other legal purposes (except loan applications). CHECKLIST OF WHERE TO SECURE REQUIREMENTS 22. Letter Request duly Admin Branch/Division of the client’s office or endorsed by Unit unit of assignment Commander/Chief of Office or his authorized representative (1 original copy) 23. Certification signed by OESPA Office of the Philippine Army Major Chief, OESPA PAMU that the Unit (PAMU) where the client is assigned personnel is not deficient in filing his/her SALN for the last ten (10) years. (1 original copy) FEES CLIENT AGENCY PROCESSI PERSON TO BE STEPS ACTION NG TIME RESPONSIBLE PAID 1. Client or 1. The Admin his duly personnel None Five (5) Admin authorized receives the letter Minutes Assistant I representativ request and OACESPA e submits the checks the requirements completeness of for the required OACESPA supporting Clearance to documents. the Admin Branch 1.1 If there are lacking document/s, the requesting party is immediately informed to

complete the requirements 2. Client or 2. If the his duly requirements are None Five (5) Admin authorized complete, a Minutes Assistant I representativ duplicate copy of OACESPA e receives the letter request the stamped will be stamped duplicate of with the the letter OACESPA seal. request 2.1 An identification number will be assigned to the request.

2.2 The duplicate copy will be given to the client. 3. Client or 3. Admin Branch his duly ensures that the None Five (5) Admin authorized client or his duly Minutes Assistant I representativ authorized OACESPA) e logs-in at representative the has logged-in the OACESPA time and date of logbook the request, contact time and number, and date of other details request, 4. The receiver contact (Admin Branch) None Five (5) Admin number, and logs in the letter Minutes Assistant I other details request OACESPA

4.1 Admin Branch provides the IIB and PAB a photocopy of the request for their evaluation 5. IIB and PAB returns to Admin None Two (2) Investigation NCO Branch the result Days and OACESPA of their six (6) hours findings/evaluatio and n. The IIB will focus on finding out whether the Admin Aide requesting party OACESPA has a pending

67 complaint/case in relation to domestic issues, RA 6713, RA 3019, RA 1379, RA 8353, and Revised Penal Code Title Seven in relation to AW 94 and 95, while the PAB will focus if the requesting party is compliant in the 10-year submission of SALN 6. If there are no impediments/lacki None Ten (10) SALN Analysis NCO ng requirements, Minutes OACESPA Admin Branch prints the draft of the clearance and facilitate its routing to EX-O for notation, then to Deputy ACESPA for signature.

6.1 If there are impediments or lacking requirements found by IIB and PAB, the requesting party will be informed immediately by Admin Branch in order for the requesting party settle the impediments and/or lacking requirements. 7. Upon signature, the None Five (5) SALN Analysis NCO certificate will be Minutes OACESPA returned to Admin Branch for

release of the clearance 4. Client or 8. Admin Branch his duly to inform the None Ten (10) SALN Analysis NCO authorized requesting party Minutes OACESPA representativ (through text, e claims the phone call, or OACESPA email) for the clearance, claiming of logs-out in OACESPA the Clearance) OACESPA logbook the time and date of completion of the request (based on the time and date when the client was informed that the clearance is already available for pick-up), and fills-out the feedback/sur vey complaint TOTAL: None Two (2) Days, 6 Hours, and 45 Minutes

28. Issuance of OAPM Clearance The OAPM Clearance is issued upon request of any Philippine Army personnel as a form of certification that he does not have any pending or ongoing administrative case.

Office or Division: OAPM Classification: Simple Type of Transaction: G2G – Government to Government All PA Personnel or their authorized representative for the following purposes: reassignment, promotion, schooling, Expiration of Term of Enlistment (ETE), Extension of Term of Who may avail: Active Duty (ETAD), Security of Tenure (SOT), separation, retirement, and other legal purposes (include loan applications).

CHECKLIST OF WHERE TO SECURE REQUIREMENTS Letter Request duly endorsed by Admin Branch/Division of the client’s office or Unit Commander/Chief of Office or unit of assignment his authorized representative (1 original copy) CLIENT FEES TO PROCESSING PERSON AGENCY ACTION STEPS BE PAID TIME RESPONSIBLE 1. Client or The Admin personnel his duly receives the letter authorized request and verify to representa OAPM database. tive submits the Duty Admin requireme None nts for OAPM Clearance to the Fifteen (15) Admin minutes Branch.

2. Client or The admin NCO will

his duly forward the request to authorized record NCO for representa verification in OAPM tive data base. receives Admin the None NCO/Record stamped NCO duplicate of the letter request 3. Client or The record NCO will his duly prepare the clearance authorized and forward to the representa authorized signatory. Record NCO/ tive will Three (3) authorized DLOIS NCO/ wait until signatories for the None Executive the rank of MAJ down Officer/ APM release of and two (2) for the clearance. rank of LTC up. 4. Client or The duty EP/ Admin his duly Branch will release authorized the OAPM clearance representa and facilitate Duty EP/ Admin tive claims completion of None Branch the OAPM survey/feedback 1 day clearance form. and , logs-

70 out in the OAPM logbook the time and date of completion of the request, and fills- out the feedback/s urvey complaint TOTAL: None 1 day and 15 minutes

29. Issuance of PA Accountability Clearance All military and civilian personnel or authorized representatives who are applying for Retirement, Complete Disability Discharge (CDD), Reversion, Separation, Promotion, Schooling, Extension of Tour of Active Duty (ETAD), Travel Abroad, Security of Tenure (SOT), Expiration of Term of Enlistment (ETE), Schooling Abroad, Transfer or Reassignment, Disbursing Officer, Special Disbursing Officer, Application for Bond, Confirmation of Rank, and any other legal purposes.

Office or Division: Administrative Branch Classification: Simple Type of G2G – Government to Government Transaction: Who may avail: Philippine Army Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE For Retirement, CDD, Reversion, and Separation 1. Letter Order OG1 , PA 2. Statement of Last Payment (SLP) Finance Center Philippine Army (FCPA) 3. FPAO Clearance Field Property Accountability Office (FPAO) 4. NAF, HHSG, PA Clearance NAF, HHSG, PA 5. Housing Board Clearance Army Housing Board PA 6. APAO, PA Clearance Army Property Accountability Office (APAO) 7. Field Accounting Unit (FAU) Field Accounting Unit (FAU) Clearance 8. Unit/Command Clearance Philippine Army Major Units (PAMUs) For Promotion, SOT, EO-79, Travel, Schooling, DO, SDO, Bond, Confirmation of Rank, and Other Legal Purpose 1. Letter request duly endorsed by Unit Requesting Unit/Philippine Army Major Units Commander/Chief of Office (PAMUs) 2. APAO Clearance Army Property Accountability Office (APAO)

3. Field Accounting Unit (FAU) Field Accounting Unit (FAU) Clearance AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Receive/ log- 1.Submit the in/process and None 6 minutes Administrative required documents print clearance Branch 2. Verify accountability/ None 10 minutes Administrative review and sign Branch the clearance 3. Log-out and issue the None 2 minutes Administrative clearance Branch Total 18 minutes

30. Issuance of Property Clearance Military personnel and CivHR for promotion and retirement shall accomplish a Property Clearance, as well as those who are processing their claims and who are going to travel abroad in order to identify their existing accountabilities if there’s any.

Office or Division: APAO Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Military personnel and CivHR of Philippine Army CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter Request (2 copies) Unit assignment of the client Concerned Field Property Accountability 2. FPAO Clearance Office 3. PAO GS Clearance (for Military Property Accountability Office, General Personnel only) Support 4. List of Accountabilities Accountability Branch, APAO FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID 1. Submit the 1. The Receiving Letter Request in Clerk will forward the 2 copies together pertinent documents None 25 minutes Verification with the other to the Verification Officer/ NCO documents Officer/ NCO in required charge for the verification of accountabilities. 2. The Clearance NCO will prepare the clearance upon None 30 Minutes Clearance NCO receipt of the documents and details needed from the Verification NCO.

3. The Chief APAO will sign the clearance None 10 Minutes Chief APAO

4. The client 4. The Receiving must present the Clerk will release the receiving copy of property clearance to the Letter the requesting None 5 minutes Receiving Clerk/ Request in personnel and have Admin NCO claiming the him/ her sign in the Property releasing logbook Clearance TOTAL: None 1 hour and 10 minutes

31. Issuance of Statement of service, Leave Records and Certificate of Complete Records (For Active Military Personnel) SOS is a document which provides detailed employment records of military personnel. This is issued for specific purposes such as, promotion, reenlistment, ETAD/CAD, leave to be spent abroad, loan for the active military personnel and benefit claim for retired, separated, retired/separated with Complete Disability Discharged, discharged, deceased, and Killed/Wounded-In-Action (KIA/WIA). Office or Division: Records Branch,OAA Classification: Simple Type of Transaction: G2C - Government to Citizen Who may avail: Active/Inactiive Military Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE Personnel Action Form Unit Assignment/Office Post Card Size Picture of applicant Unit Assignment/Office Latest Family Picture Claimant Statement of Service/Leave Record from Unit Unit Assignment/Office Appointment Order (Officer) Unit Assignment/Office Call to Military Training Order (EP) Unit Assignment/Office CAD Order and SOT Order (Officer) Unit Assignment/Office Original Enlistment Order and Two Latest Unit Assignment/Office Reenlistment Order (EP) All promotion Orders Unit Assignment/Office Amendment Order (if any) Unit Assignment/Office Birth Certificate (PSA) PSA Birth Certificate of Spouse and Children (PSA) PSA Marriage Contract of Spouse or Parents (if PSA single) Duly accomplished Personal History Unit Assignment/Office Statement (PHS) Awards/Decorations Unit Assignment/Office Medical/Dental Records Unit Assignment/Office Additional Requirements for Retirement a. Unit Assignment/Office a. Statement of Last Payment b. claimant b. Post Card Size Picture of Spouse Additional Requirements, if with Civilian Unit Assignment/Office Service

a. Confirmation from HPA b. Appointment Order c. Service Records

Additional Requirements for Unit Assignment/Office Retirement/Separation with CDD

a. Confirmation Order of CDD from HPA b. CDD worksheet from AFPMC

c. CDD Order from AFPMC

Unit/Office FEES TO PROCESSING PERSON CLIENT STEPS BE PAID TIME RESPONSIBLE 1. Submit the Unit/Office required document None Duty on desk to the Duty Enlisted /Processing Personnel/Admin NCO/C, Rec NCO at the Branch/AA Records Branch.

Process the 2 days None Duty on desk SOS/Leave Records/ /Processing Certification for NCO/C, Rec Reenlistment/ Branch/AA (2 days) 1 day For signature of C, Chief Records Records Branch/Army Branch/Army Adjutant (1 day) Adjutant 2.Sign in the Release Cutomer Log Book at the OAA lobby

TOTAL: None 3 days

Office or Division: OAAotig Classification: Simple Type of Transaction: G2C - Government to Citizen Active Military personnel Who may avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request from unit/office Unit/Office DLO Clearance Unit/Office

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE 1. Submit the 5 mins required document None Duty EP, Receive the requests: to the Duty Publication present military valid Enlisted Branch, OAA Personnel/Admin ID/claim stub NCO at the Lobby. (5 mins)

Verification of order 5 mins (5 mins) None Duty EP, Publication Branch, OAA

Release

TOTAL: None 10 minutes Service is covered under

32. Liquidation of Cash Advance

32.1 Liquidation of Cash Advance - Foreign Travel Office or Division: Administrative Branch Classification: Simple Type of G2G – Government to Government Transaction: Who may avail: Philippine Army Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Liquidation Report Philippine Army Major Unit (PAMUs) 2. Three (3)Photocopy of DV Cash Philippine Army Major Unit (PAMUs) Advance 3. Three (3)Photocopy of Philippine Army Major Unit (PAMUs) Check/ADA 4. Three (3)Photocopy of Travel Department of National Defense Website Authority from DND 5.Itinerary of Travel Philippine Army Major Unit(PAMUs) 6.Canvass made from 3 Travel Seller/ Service Provider Agencies 7.Certificate of Travel Completed Philippine Army Major Unit (PAMUs) 8.Certificate of Philippine Army Major Unit (PAMUs) Appearance/Completion/Diploma 9.DAFA – if required to make entry Travel Destination & exit per T/A 10.Forex Rate Reference at the Philippine Central Bank Website Time of Actual Travel

11.UNDP Rate at the Time of United Nations Development Actual Travel Programme(UNDP) Website 12.Boarding Pass (when Seller/ Service Provider applicable) 13.Used Ticket Seller/ Service Provider 14.Receipt/OR of Travel Insurance Seller/ Service Provider 15.Copy of Passport with stamp Philippine Army Major Units (PAMUs) "Exit" and "Entry" 16.After Travel Report - For Head Philippine Army Major Units (PAMUs) of Delegation/Team Leader PROCES AGENCY FEES TO BE PERSON CLIENT STEPS SING ACTIONS PAID RESPONSIBLE TIME 1. Submit the 1. Receive required Pre-Audited documents Liquidation Report/ None 10 Administrative Report of minutes Branch Disbursement and supporting documents, log-in and assign control number. 2. Process & review the supporting None 10 Administrative documents minutes Branch for its completeness and correctness, check the validity of the transactions. 3. Prepares Journal Entry None 15 Bookkeeping Voucher minutes Branch (JEV). 4. Final review, None 5 minutes Chief approval and Accountant sign-in the JEV. 5. Transmit None 20 Bookkeeping JEV to COA. minutes Branch Total: 1hour

32.2 Liquidation of Cash Advance- Local

Office or Administrative Branch Division: Classification: Simple Type of G2G – Government to Government Transaction: Who may avail: Philippine Army Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Liquidation Report Philippine Army Major Units (PAMUs) 2. Disbursement Voucher (1 Philippine Army Major Units (PAMUs) original, 3 photocopies) 3. Three (3)Photocopy of Philippine Army Major Units (PAMUs) Check/ADA 4. Three (3)Photocopy of Travel Philippine Army Major Units (PAMUs) Order 5.Duly Approved Itinerary of Travel Philippine Army Major Units (PAMUs) 6.Certificate of Travel Completed Philippine Army Major Units (PAMUs) 7.Certificate of Office/ Travel Destination Appearance/Completion/Diploma 8.Used Ticket (if applicable) Service Provider 9.Boarding Pass (if applicable) Service Provider 10.Terminal Fee (if applicable) Service Provider 11.After Travel Report Philippine Army Major Units (PAMUs) FEES AGENCY PROCESSING PERSON CLIENT STEPS TO BE ACTIONS TIME RESPONSIBLE PAID 1. Submit the 1. Receive Pre- required Audited documents Liquidation Report/ Report None 10 minutes Administrative of Disbursement Branch and supporting documents, log- in and assign control number. 2. Process & review the supporting documents for None 10 minutes Administrative its Branch completeness and correctness, check the validity of the transactions.

3. Prepares Journal Entry None 15minutes Book keeping Voucher (JEV). Branch 4. Final review, approval and None 5 minutes Chief sign-in the JEV. Accountant 5. Transmit JEV to COA. None 20 minutes Book keeping Branch Total: 1hour

32.3 Liquidation of Cash Advance – MOOE

Office or Division: Administrative Branch Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army Major Units (PAMUs) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Liquidation report Philippine Army Major Units (PAMUs) 2. Pre-Audited Report of Cash Philippine Army Major Units (PAMUs) Disbursement (RCD) 3. Disbursement Voucher (1 original, 3 Philippine Army Major Units (PAMUs) photocopies) 4. Two (2)Photocopy of Check/ADA Philippine Army Major Units (PAMUs) 5. Obligation Request & Status (ORS) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 6. Two (2)Photocopy of Justification of Philippine Army Major Units (PAMUs) Cash Advance 7. Two (2)Photocopy of Detailed POE Philippine Army Major Units (PAMUs) 8.Requisition and Issue Slip (NIS) Philippine Army Major Units (PAMUs) 9. Purchase Request (PR) Philippine Army Major Units (PAMUs) 10.Canvass from at least 3 suppliers (for Seller/ Service Provider receipts P1,000.00 and above) 11.Abstract of Canvass Philippine Army Major Units (PAMUs) 12Receipts (OR, Sales Invoice w/ Proof Seller/ Service Provider of Payment) 13.Abstract of Over the Counter Philippine Army Major Units (PAMUs) Purchase (OCP) 14.Certification - Authenticity of Receipt Philippine Army Major Units (PAMUs) 15.Justification of over OCP limit of Philippine Army Major Units (PAMUs) P15,000 per receipt (if any) 16.Inspection and Acceptance Report Philippine Army Major Units (PAMUs) (IAR) 17.Notice of Delivery Received by COA Philippine Army Major Units (PAMUs) 18.Requisition and Issue Slip (ISSUED) Property Accountability Office 19.Report of Supplies and Materials Property Accountability Office Issued (RSMI) FOR REPAIRS & MAINTENANCE

1.Pre-Repair Inspection Report, certified Philippine Army Major Units (PAMUs) by Unit Property Officer (for R&M of all PPE/semi- expendables) with PICTURE 1.Material Requirement List (for Post-Engineer Detachment (PED) Vehicles, Machineries, ICT & others) 2.Bill of Materials and Cost Estimate (for Post-Engineer Detachment (PED) buildings and other structures) 3.Post-Repair Inspection Report, Philippine Army Major Units (PAMUs) certified by Unit Property Officer FORR&M OF ALL PPE/SEMI- EXPENDABLES WITH PICTURE 1.Waste Material Report Army Property Accountability Office FOR TRAINING EXPENSES 1.Training Directive Philippine Army Major Units (PAMUs) 2.After Training Report Philippine Army Major Units (PAMUs) 3.List of Attendees/Participants Philippine Army Major Units (PAMUs) FOR PREPAID CELL CARDS 1.Distribution List Philippine Army Major Units (PAMUs) FOR REPRESENTATION EXPENSES 1.DF/Conference Notice/Activity Philippine Army Major Units (PAMUs) Schedule/Programs 2.Contract of Service Philippine Army Major Units (PAMUs) 3.List of Attendees/Participants Philippine Army Major Units (PAMUs) 4.PhilGEPS Registration PhilGEPS Website FOR SEMI-EXPENDABLES/PPE 1.Inventory Custodian Slip (ICS) Philippine Army Major Unit(PAMU) PERSON AGENCY FEES TO PROCESSING CLIENT STEPS RESPONS ACTIONS BE PAID TIME IBLE 1. Submit the required 1. Receive Pre- documents Audited Liquidation Report/ Report of None 10 minutes Administrat Disbursement ive Branch and supporting documents, log- in and assign control number. 2. Process & review the supporting documents for its None 10 minutes Administrat completeness ive Branch and correctness, check the

validity of the transactions. 3. Prepares Journal Entry None 15 minutes Bookkeepi Voucher (JEV). ng Branch 4. Final review, approval and None 5 minutes Chief sign-in the JEV. Accountant 5. Transmit None 20 minutes Bookkeepi JEVto COA. ng Branch Total: 1hour

33. Processing of Awards and Decorations Process request for awards and decorations of PA Personnel by checking the completeness, correctness, appropriateness and authenticity of documents before endorsing to the Philippine Army Awards and Decorations board for deliberation. Approved Major Awards will be processed further for the endorsement of CG,PA to the AFP Awards and Decorations board, while approved minor awards will be processes for the issuance of orders in the Office of the Army Adjutant.

Office or Division: APMC Classification: Complex Type of Transaction: G2G - Government to Government All active PA Personnel recommended by their unit commanders Who may avail: for valuable achievement, exemplary performance of duty and excellent services rendered CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Recommendation from Unit Unit Office Commander 2. Proposed Citation APMC PA 3. Other supporting documents (After Personnel Itself Battle Report) FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Submit Receive and checks documents to the completeness and None 10 mins Mowel branch MOWEL Branch authenticity of documents Request the PA Awards and decorations board to None 3 days Mowel branch convene for deliberation If approved by the None 2 days board, Director APMC

endorses board resolution to OG1, PA Receives the approved board None 10 mins Mowel branch resolution for awards and decorations Prepares and submit the request for None 1 day Mowel Branch issuance of orders Monitoring None TOTAL: None 6 working days Service is covered under AFP G131-05 Awards and Decorations Handbook dtd 26 June 2014

34. Processing of Financial Claims

34.1 Alternative Mode of Procurement

Office or Disbursement Branch (ASPA) Division: Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army Major Units (PAMUs) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 Philippine Army Major Units (PAMUs) original, 3 photocopies) 2.Obligation Request and Status Philippine Army Major Units (PAMUs) (ORS) (1 original, 2 photocopies) 3.Advice of Sub-Allotment (ASA) (3 Philippine Army Major Units (PAMUs) photocopies) 4.Requisition and Issue Slip (RIS- Philippine Army Major Units (PAMUs) NIS) (3 photocopies) 5.Unit Procurement Request (UPR) Philippine Army Major Units (PAMUs) (3 photocopies) 6.PhilGEPS posting of Request for PHILGEPS Website Quotation (RFQ) (if ABC > P50,000.00) (3 photocopies) 7.Price Offers / Canvass Proposal Seller/ Service Provider (CP) / Request for Quotation (RFQ) with eligibility requirements(3 photocopies) 8.Proof of posting at conspicuous Philippine Army Procurement Center (PAPC) places for 3 calendar days(3 photocopies) 9.Minutes of Meeting on Opening of Philippine Army Procurement Center (PAPC) CP/RFQ and Awarding of Project

10.Abstract of Canvass and Philippine Army Procurement Center (PAPC) Recommendation of Award 11.Notice of Award Philippine Army Procurement Center (PAPC) 12.Purchase Order Philippine Army Procurement Center (PAPC) 13.Notice To Proceed Philippine Army Procurement Center (PAPC) 14.Letter to COA (Photocopy of Philippine Army Procurement Center (PAPC) Docs - NOA, NTP, PO and letter from supplier re schedule of delivery) 15.Delivery Receipt and Invoice Seller/ Service Provider 16.Notice of Delivery addressed to Army Property Accountability Office (APAO) COA 17.Delivery of Items Inspection Philippine Army Major Units (PAMUs) Report 18.TIAC Report (if applicable) Technical Inspection Acceptance Committee (TIAC) 19.Inspection and Acceptance Philippine Army Major Units (PAMUs) Report 20.Certificate of Acceptance by Philippine Army Major Units (PAMUs) End User FOR REPAIRS & MAINTENANCE 1.Bill of Materials and Cost Post-Engineer Detachment (PED) Estimate (for buildings and other structures)(3 photocopies) 2.Material Requirement List (for Post-Engineer Detachment (PED) R&M of Vehicles, Machineries, ICT and others)(3 photocopies) 3.Pre-Repair Inspection Report, Philippine Army Major Units (PAMUs) certified by Unit Property Officer (for R&M of all PPE/semi- expendables) with PICTURE(3 photocopies) 4.Scope of Work (for buildings, Philippine Army Major Units (PAMUs) other structures and motor vehicles) FOR TRAINING EXPENSES 1.Training Directive Philippine Army Major Units (PAMUs) FOR REPRESENTATION EXPENSES 1.DF/Conference Notice/Activity Philippine Army Major Units (PAMUs) Schedule/Programs 2.Attendees Philippine Army Major Units (PAMUs) FEES AGENCY PROCESSING PERSON CLIENT STEPS TO BE ACTIONS TIME RESPONSIBLE PAID

1. Submit the 1. Receive DV, required log-in and documents assign control number on the 1.1 Upload Data voucher, verify Disbursement to FMIS correctness of None 10 minutes Branch/ Journal & Account. computation Miscellaneous and existence of Branch chargeability, and inspect the completeness of supporting documents. 2. Post/Record obligation to Disbursement Index of None 10 minutes Branch/ Journal & Payments, Miscellaneous journalize and Branch Br review the DV. 3. Check/Verify availability of funds, validate purpose and Bookkeeping object code per None 15 minutes Branch/ Journal & obligation vs. Miscellaneous nature of claim, Branch record obligation number assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief Accountant sign-in the DV. 5. Log-out the DV None 2 minutes Disbursement Branch 6. Transmit DV to PAMU for None 20minutes Administrative approval of Branch payment and pre-audit. Total: 1 hour 2 minutes

34.2 Clothing Allowance for Civilian HRs

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army - Civilian Human Resource Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 Philippine Army Major Units (PAMUs) original, 3 photocopies) 2.Obligation Request and Status (ORS) Philippine Army Major Units (PAMUs) (1 original, 2 photocopies) 3.Certified true copy of approved Philippine Army Major Units (PAMUs) appointment of new employee PERSON AGENCY FEES TO PROCESSING CLIENT STEPS RESPONSIB ACTIONS BE PAID TIME LE 1. Submit the required 1. Receive documents DV/payroll, log- in and assign 1.1 Upload Data to control number FMIS Account. on the voucher, verify None 10 minutes Disbursement correctness of Branch computation and existence of chargeability, and inspect the completeness of supporting documents. 2. Post/Record obligation to Index of None 10 minutes Bookkeeping Payments, Branch journalize and review the DV/Payroll. 3. Check/Verify availability of funds, validate purpose and object code per None 5 minutes Bookkeeping obligation vs. Branch nature of claim, record obligation number assigned by

MFO, assigns cash allocation 4. Final review, approval and None 5 minutes Chief sign-in the DV. Accountant 5. Log-out the None 2 minutes Disbursement DV. Branch 6. Transmit DV to PAMU for approval of None 10 minutes Administrativ payment and e Branch pre-audit. Total: 1hour 2minutes

34.3 Combat Pay

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army Uniformed Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 original, Philippine Army Major Units (PAMUs) 3 photocopies) 2.Obligation Request and Status (ORS) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 3.Combat pay order Office of the Army Adjutant (OAA) 4.Assignment Order Philippine Army Major Units (PAMUs) 5.Payslip Finance Center Philippine Army (FCPA) 6.Certificate of non-payment Finance Center Philippine Army (FCPA) PERSON AGENCY FEES TO PROCESSIN CLIENT STEPS RESPONSIB ACTIONS BE PAID G TIME LE 1. Submit the required 1. Receive documents DV/payroll, log-in and assign 1.1 Upload Data to control number FMIS Account. on the voucher, verify None 10 minutes Disbursement correctness of Branch computation and existence of chargeability, and inspect the completeness of supporting documents.

2. Post/Record obligation to Index of None 10 minutes Disbursement Payments, Branch journalize and review the DV/Payroll. 3. Check/Verify availability of funds, validate purpose and object code per obligation vs. None 15 minutes Bookkeeping nature of claim, Branch record obligation number assigned by MFO, assigns cash allocation. 4. Final review, approval and sign-in the None 5 minutes Chief DV/Payroll. Accountant

5. Log-out the DV/Payroll. None 2 minutes Disbursement Branch

6. Transmit DV/Payroll to PAMU for None 20 minutes Administrativ approval of e Branch payment and pre-audit. Total: 1hour 2minutes

34.4 Commutation - Military Personnel

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: PA Uniformed Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 original, 3 Philippine Army Major Units (PAMUs) photocopies) 2.Obligation Request and Status (ORS) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 3.Order of Retirement Office of the Army Adjutant (OAA) 4.Commutation Order Office of the Army Adjutant (OAA) 5.Leave/Furlough Records (Original) Office of the Army Adjutant (OAA) 6.Statement of Last Payment Finance Center Philippine Army (FCPA) 7.Service Record Finance Center Philippine Army (FCPA) 8.Command Clearance (Money & Property Office of the Army Adjutant (OAA) Accountability) 9.Three (3) Photocopy of Land Bank Retired Military Personnel Account 10.Authorization to deduct for overpayment Retired Military Personnel of Pay &Allows (when applicable) 11.Certification as to outstanding PAFCIPIC Financial Institutions or ACDI Loan (when applicable) 12.Deed of Assignment/Authorization to Financial Institutions deduct existing Pro-Fund Loan (when applicable) 13.For Deceased Military Personnel - Office of the Army Judge Advocate Decree of Final Distribution (OAJA) FEES PERSON PROCESSING CLIENT STEPS AGENCY ACTIONS TO BE RESPONSI TIME PAID BLE 1. Submit the 1. Receive DV, log-in required and assign control documents number on the voucher, verify 1.1 Upload Data to correctness of Disburseme FMIS Account. computation and None 10 minutes nt Branch/ existence of Journal chargeability, and &Miscellane inspect the ous Branch completeness of supporting documents. 2. Post/Record obligation to Index of Disburseme Payments, journalize None 10 minutes nt Branch/ and review the DV. Journal & Miscellaneo us Branch

3. Check/Verify availability of funds, validate purpose and object code per Bookkeepin obligation vs. nature of None 15 minutes g Branch/ claim, record Journal & obligation number Miscellaneo assigned by MFO, us Branch assigns cash allocation. 4. Final review, approval and sign-in None 5 minutes Chief the DV. Accountant 5. Log-out the DV None 2 minutes Disburseme nt Branch 6. Transmit DV to PAMU for approval of None 20minutes Administrati payment and pre- ve Branch audit. Total: 1 hour 2 minutes

34.5 Flying Duty Pay

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army Uniformed Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 original, Philippine Army Major Units (PAMUs) 3 photocopies) 2.Obligation Request and Status (ORS) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 3.Flying duty pay order Office of the Army Adjutant (OAA) 4.Flying manifest Philippine Army Major Units (PAMUs) 5.Pay slip Finance Center Philippine Army (FCPA) 6.Certificate of non-payment Finance Center Philippine Army (FCPA) PERSON AGENCY FEES TO PROCESSIN CLIENT STEPS RESPONSIB ACTIONS BE PAID G TIME LE 1. Submit the required 1. Receive DV, documents log-in and assign control number 1.1 Upload Data to on the voucher, FMIS Account. verify correctness of computation and None 10 minutes Disbursement existence of Branch chargeability, and inspect the

completeness of supporting documents. 2. Post/Record obligation to Index of None 10 minutes Disbursement Payments, Branch journalize and review the DV. 3. Check/Verify availability of funds, validate purpose and object code per None 15 minutes Bookkeeping obligation vs. Branch nature of claim, record obligation number assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief sign-in the DV. Accountant 5. Log-out the None 2 minutes Disbursement DV. Branch 6. Transmit DV to PAMU for approval of None 20minutes Administrativ payment and e Branch pre-audit. Total: 1hour 2minutes

34.6 Instructors Duty Pay

6.Pay slip Finance Center Philippine Army (FCPA 7.After Activity Report/Accomplishment Philippine Army Major Units (PAMUs) Report 8.Certificate of non-payment Finance Center Philippine Army (FCPA) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the 1. Receive required DV/payroll, log-in documents and assign control number 1.1 Upload Data to on the voucher, FMIS Account. verify correctness of computation None 10 minutes Disbursement and existence of Branch chargeability, and inspect the completeness of supporting documents. 2. Post/Record obligation to Index of None 10 minutes Disbursement Payments, Branch journalize and review the DV/Payroll. 3. Check/Verify availability of funds, validate purpose and object code per obligation vs. nature of claim, None 15 minutes Bookkeeping record obligation Branch number assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief sign-in the DV. Accountant 5. Log-out the None 2 minutes Disbursement DV/Payroll. Branch 6. Transmit DV/Payroll to PAMU for None 20 minutes Administrative approval of Branch payment and pre- audit. Total: 1hour 2minutes

34.7 MAGNA CARTA for Health Workers

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army - Civilian Human Resource Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 Philippine Army Major Units (PAMUs) original, 3 photocopies) 2.Obligation Request and Status (ORS) Philippine Army Major Units (PAMUs) (1 original, 2 photocopies) 3.Certified true copy of approved Philippine Army Major Units (PAMUs) appointment of new employee 4.Payroll Philippine Army Major Units (PAMUs) 5.Roster of Troops certified by the Admin Philippine Army Major Units (PAMUs) FEES AGENCY PROCESSING PERSON CLIENT STEPS TO BE ACTIONS TIME RESPONSIBLE PAID 1. Submit the required 1. Receive documents DV/payroll, log- in and assign 1.1 Upload Data to control number FMIS Account. on the voucher, verify correctness of None 10 minutes Disbursement computation Branch and existence of chargeability, and inspect the completeness of supporting documents. 2. Post/Record obligation to Index of None 10 minutes Disbursement Payments, Branch journalize and review the DV/Payroll. 3. Check/Verify availability of funds, validate purpose and object code per obligation vs. None 15 minutes Bookkeeping nature of claim, Branch record obligation

number assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief sign-in the DV. Accountant 5. Log-out the None 2 minutes Disbursement DV/Payroll. Branch 6. Transmit DV/Payroll to PAMU for None 20 minutes Administrative approval of Branch payment and pre-audit. Total: 1hour 2minutes

34.8 Parachutist Duty Pay

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army Uniformed Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 original, Philippine Army Major Units (PAMUs) 3 photocopies) 2.Obligation Request and Status (ORS) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 3.Parachutist duty pay order Office of the Army Adjutant (OAA) 4.Jump manifest Philippine Army Major Units (PAMUs) 5.Pay slip Finance Center Philippine Army (FCPA) 6.Certificate of non-payment Finance Center Philippine Army (FCPA) PERSON AGENCY FEES TO PROCESSIN CLIENT STEPS RESPONSIB ACTIONS BE PAID G TIME LE 1. Submit the required 1. Receive DV, documents log-in and assign control number 1.1 Upload Data to on the voucher, FMIS Account. verify correctness of computation and None 10 minutes Disbursement existence of Branch chargeability, and inspect the completeness of supporting documents.

2. Post/Record obligation to Index of Payments, None 10 minutes Disbursement journalize and Branch review the DV.

3. Check/Verify availability of funds, validate purpose and object code per obligation vs. nature of claim, None 15 minutes Bookkeeping record obligation Branch number assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief sign-in the DV. Accountant 5. Log-out the None 2 minutes Disbursement DV. Branch

6. Transmit DV to PAMU for None 20 minutes Administrativ approval of e Branch payment and pre-audit. Total: 1hour 2minutes

34.9 Payment - Labor and Wages

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of G2G – Government to Government G2C – Government to Transaction: Civilian Who may avail: Job-Contract Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 Philippine Army Major Units (PAMUs) original, 3 photocopies) 2.Obligation Request and Status (ORS) Philippine Army Major Units (PAMUs) (1 original, 2 photocopies) 3.Advice of Sub-Allotment (ASA) (3 Philippine Army Major Units (PAMUs) photocopies) 4. Three (3) Copies of BIR form Philippine Army Major Units (PAMUs) 1901/COR(for 1st claim)

5. Three (3) Copies of Income Sworn Philippine Army Major Units (PAMUs) Declaration (for 1st claim) 6. Three (3) Copies of BIR form 0605 Philippine Army Major Units (PAMUs) (for 1st claim) 7. Three (3) Copies of Philippine Army Major Units (PAMUs) Contract/Appointment/Job Order 8.Approved Daily Time Record Philippine Army Major Units (PAMUs) FEES AGENCY PROCESSING PERSON CLIENT STEPS TO BE ACTIONS TIME RESPONSIBLE PAID 1. Submit the 1. Receive DV required documents log-in and assign control number 1.1 Upload Data to on the voucher, FMIS Account. verify correctness of computation Disbursement and existence of None 10 minutes Branch /Journal chargeability, and & Miscellaneous inspect the Branch completeness of supporting documents.

2. Post/Record obligation to Disbursement Index of None 10 minutes Branch /Journal Payments, &Miscellaneous journalize and Branch review the DV. 3. Check/Verify availability of funds, validate purpose and object code per Disbursement obligation vs. None 15 minutes Branch /Journal nature of claim, & Miscellaneous record obligation Branch number assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief sign-in the DV. Accountant 5. Log-out the DV. None 2 minutes Disbursement Branch

6. Transmit DV to PAMU for approval of None 20 minutes Administrative payment and pre- Branch audit.

Total: 1hour 2minutes

34.10 Payment of Utilities

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army Major Units (PAMUs) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 original, Philippine Army Major Units (PAMUs) 3 photocopies) 2.Obligation Request and Status (ORS) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 3.Advice of Sub-Allotment (ASA) (3 Philippine Army Major Units (PAMUs) photocopies) 4.Receipts/Billing in the Name & Address Service Provider of the Unit 5.Certification, if not in the Name and Philippine Army Major Units (PAMUs) Address of the Unit: a. That the Person is currently assigned to the Unit b. That the Billed Amount was used by the Unit c. Certification must be signed by the Unit Chief of Office.

(3 photocopies) PERSON AGENCY FEES TO PROCESSIN CLIENT STEPS RESPONSIBL ACTIONS BE PAID G TIME E 1.Submit the required 1. Receive DV, documents log-in and assign control number 1.1 Upload Data to on the voucher, FMIS Account. verify correctness of Disbursement computation and None 10 minutes Branch/ existence of Journal & chargeability, Miscellaneous and inspect the Branch completeness of

supporting documents.

2. Post/Record obligation to Disbursement Index of None 10 minutes Branch/ Payments, Journal & journalize and Miscellaneous review the DV. Branch 3. Check/Verify availability of funds, validate purpose and Bookkeeping object code per Branch/ obligation vs. None 15 minutes Journal & nature of claim, Miscellaneous record obligation Branch number assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief sign-in theDV. Accountant 5. Log-out the DV None 2 minutes Disbursement Branch 6. Transmit DV to PAMU for None 20minutes Administrative approval of Branch payment and pre-audit. Total: 1 hour 2 minutes

34.11 PBB for Retired Personnel

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Retired Philippine Army Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 Philippine Army Major Units (PAMUs) original, 3 photocopies) 2.Statement of Last Payment Finance Center Philippine Army (FCPA) 3.Special Order/Retirement Order Office of the Army Adjutant (OAA) 4.Certification of Non-Payment Finance Center Philippine Army (FCPA)

5.One (1) Photocopy of ATM Card Retired Uniformed and Non-Uniformed PA Personnel AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the required 1. Receive documents DV/payroll, log- in and assign 1.1 Upload Data to control number FMIS Account. on the voucher, verify correctness of computation None 10 minutes Disbursement and existence Branch of chargeability, and inspect the completeness of supporting documents. 2. Post/Record obligation to Index of Payments, journalize and None 10 minutes Disbursement review the Branch DV/Payroll.

3. Check/Verify availability of funds, validate purpose and object code per obligation vs. None 15 minutes Bookkeeping nature of claim, Branch record obligation number assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief sign the Accountant DV/Payroll. 5. Log-out the DV/Payroll. None 2 minutes Disbursement Branch

6. Transmit DV/Payroll to PAMU for None 20 minutes Administrative approval of Branch payment and pre-audit.

Total: 1hour 2minutes

34.12 Procurement of Supplies from PSDBM with Amendment of APR

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army Major Units (PAMUs) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Amended Agency Procurement Philippine Army Major Units (PAMUs) Request (APR) 2. Delivery Receipt (Pre-Audited) - Philippine Army Major Units (PAMUs) Partial Supplies (1 Photocopy) 3.Check/ADA (1 Photocopy) Philippine Army Major Units (PAMUs) 4. Disbursement Voucher (1 Photocopy) Philippine Army Major Units (PAMUs) 5. Unit Procurement Request (UPR) (1 Philippine Army Major Units (PAMUs) Photocopy) 6.Agency Procurement Request (APR) Philippine Army Major Units (PAMUs) (1 Photocopy) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the required 1. Receive documents APR log-in and assign control number on the voucher, verify correctness of computation None 10 minutes Disbursement and existence Branch of chargeability, and inspect the completeness of supporting documents. 2. Final review, approval and None 5 minutes Chief sign-in the Accountant APR. 3. Log-out the APR. None 2 minutes

Disbursement Branch 4. Transmit APR to PAMU. None 20 minutes Administrative Branch Total: 37 minutes

34.13 Procurement thru PSDBM

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government G2C – Government to Civilian Who may avail: Philippine Army Major Units(PAMUs) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 original, Philippine Army Major Units (PAMUs) 3 photocopies) 2.Obligation Request and Status (ORS) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 3.Advice of Sub-Allotment (ASA) (3 Philippine Army Major Units (PAMUs) photocopies) 4.Requisition and Issue Slip (RIS) Philippine Army Major Units (PAMUs) 5.Unit Procurement Request (UPR) Philippine Army Major Units (PAMUs) 6.Agency Procurement Request (APR) Philippine Army Major Units (PAMUs) PERSON AGENCY FEES TO PROCESSIN CLIENT STEPS RESPONSIBL ACTIONS BE PAID G TIME E 1.Submit the required 1. Receive DV documents log-in and assign control number 1.1 Upload Data to on the voucher, FMIS Account. verify Disbursement correctness of None 10 minutes Branch computation and /Journal & existence of Miscellaneous chargeability, Branch and inspect the completeness of supporting documents. 2. Post/Record obligation to Disbursement Index of None 10 minutes Branch Payments, /Journal & journalize and Miscellaneous review the DV. Branch 3. Check/Verify availability of funds, validate purpose and None 15 minutes

object code per Bookkeeping obligation vs. Branch nature of claim, /Journal & record obligation Miscellaneous number Branch assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief sign-in the DV. Accountant 5. Log-out the DV. None 2 minutes Disbursement Branch 6. Transmit DV to PAMU for approval of None 20 minutes Administrative payment and Branch pre-audit. Total: 1hour 2minutes

34.14 Productivity Enhancement Incentive

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1. Submit the required 1. Receive DV, documents log-in and assign control 1.1 Upload Data to number on the FMIS Account. voucher, verify correctness of computation and None 10 minutes Disbursement existence of Branch chargeability, and inspect the completeness of supporting documents. 2. Post/Record obligation to Index of None 10 minutes Disbursement Payments, Branch journalize and review the DV. 3. Check/Verify availability of funds, validate purpose and object code per obligation vs. None 15 minutes Bookkeeping nature of claim, Branch record obligation number assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief sign-in the DV. Accountant 5. Log-out the DV. None 2 minutes Disbursement Branch 6. Transmit DV to PAMU for approval of None 20 minutes Administrative payment and Branch pre-audit. Total: 1hour 2minutes

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34.15 Public Bidding

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 Philippine Army Major Units (PAMUs) original, 3 photocopies) 2.Obligation Request and Status (ORS) Philippine Army Major Units (PAMUs) (1 original, 2 photocopies) 3.Advice of Sub-Allotment (ASA) (3 Philippine Army Major Units (PAMUs) photocopies) 4.Requisition and Issue Slip (RIS-NIS)(3 Philippine Army Major Units (PAMUs) photocopies) 5.Unit Procurement Request(3 Philippine Army Major Units (PAMUs) photocopies) 6.Pre-procurement Conference (Goods Philippine Army Bids and Awards Committee w/ ABC>P2M; Infra w/ABC>P5M; and (PABAC) Consultancy w/ ABC>P1M) 7.Letter to Observer (5 days before Philippine Army Bids and Awards Committee procurement stage) (PABAC) 8.Bidding Documents Philippine Army Bids and Awards Committee (PABAC) 9.Supplemental/Bid Bulletin (if any) Philippine Army Bids and Awards Committee (PABAC) 10.Invitation to Bid (ITB) / Request for Philippine Army Bids and Awards Committee Expression of Interest (PABAC) a. Conspicuous Places for 7 Days b. PhilGEPS posting for 7 Days c. Posting at agency website 11.Minutes of Pre-bid Conference Philippine Army Bids and Awards Committee (ABC>P1M) (PABAC) 12.Legal, Technical and Financial Seller / Service Provider Documents 13.Bid security or Bid Securing Seller / Service Provider Declaration 14.PhilGEPS Registration (Goods & Seller / Service Provider Infra) 15.SEC (Corp/Partnership) DTI (Sole Seller / Service Provider Prop.); CDA (Coop) 16.Mayor's/Business Permit Seller / Service Provider 17.Tax Clearance Seller / Service Provider 18.Philippine Contractors Accreditation Seller / Service Provider Board(PCAB) License and Registration (Infra) 19.Statement of all Ongoing Government Seller / Service Provider and Private Contracts (Goods and Infra)

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20.Statement of Single Largest Seller / Service Provider Completed Contracts (SLCC) (for Goods and Infra) 21.Net Financial Contracting Seller / Service Provider Capacity(NFCC) Computation (Goods & Infra) or committed Line of Credit (for Goods only) 22.Joint Venture Agreement (JVA) or Seller / Service Provider Duly Notarized Statement (if applicable) 23.Audited Financial Statements Seller / Service Provider 24.Organizational chart (Consultancy Seller / Service Provider Services) 25.Technical Specifications (Goods); Seller / Service Provider Project Requirements (Infra); Approach, work plan, and schedule (Consulting Services) 26.List of key personnel to be assigned Seller / Service Provider to the contract to be bid (Consultancy) 27.Omnibus Sworn Statement Seller / Service Provider 28.Special Power of Attorney (Sole Seller / Service Provider Prop); Board/Partnership Resolution or Secretary's Certificate (for Corp or Partnership) 29.Warranty Undertaking Seller / Service Provider 30.Statement of Compliance Seller / Service Provider 31.Bid Forms Seller / Service Provider 32.Abstract of Bids Philippine Army Bids and Awards Committee (PABAC) 33.Minutes of Receipt and Opening of Philippine Army Bids and Awards Committee Bid Envelopes (PABAC) 34.Brochure (if applicable) Seller / Service Provider 35.Post-Qualification Requirements Seller / Service Provider 36.Post-Qualification Report Philippine Army Bids and Awards Committee (PABAC) 37.BAC Resolution on awarding of Philippine Army Bids and Awards Committee Contract (PABAC) 38.Notice of Award Philippine Army Bids and Awards Committee (PABAC) 39.PhilGEPS posting (within 3 days) PhilGEPS Website 40.Contract Agreement/Purchase Order Philippine Army Bids and Awards Committee (PABAC) 41.Performance Security Seller / Service Provider 42.Funding (Certification of Availability of Accounting Service Philippine Army Allotment and Obligation Request and Status) 43.Notice To Proceed Philippine Army Bids and Awards Committee (PABAC)

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44.PhilGEPS posting (within 3 days) PhilGEPS Website 45.Letter to COA (Photocopy of Docs - Philippine Army Bids and Awards Committee NOA, NTP, PO and letter from supplier (PABAC) re schedule of delivery) 46.Delivery Receipt and Invoice Seller / Service Provider 47.Certificate of Acceptance by End Philippine Army Bids and Awards Committee User (PABAC) 48.Notice of Delivery addressed to COA Philippine Army Bids and Awards Committee (PABAC) 49.TIAC Report Technical Inspection and Acceptance Committee (TIAC) 50.Delivery of Items Inspection Report Philippine Army Bids and Awards Committee (PABAC) 51.Inspection and Acceptance Report Philippine Army Bids and Awards Committee (PABAC) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submit the 1. Receive DV, required documents log-in and assign control number 1.1 Upload Data to on the voucher, FMIS Account. verify correctness None 10 minutes Disbursement of computation Branch/ Journal and existence of & Miscellaneous chargeability, and Branch inspect the completeness of supporting documents. 2. Post/Record obligation to Disbursement Index of None 10 minutes Branch/ Journal Payments, & Miscellaneous journalize and Branch review the DV. 3. Check/Verify availability of funds, validate purpose and object code per Bookkeeping obligation vs. None 15 minutes Branch/ Journal nature of claim, & Miscellaneous record obligation Branch number assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief sign-in the DV. Accountant

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5. Log-out the DV None 2 minutes Disbursement Branch 6. Transmit DV to PAMU for approval of None 20 minutes Administrative payment and pre- Branch audit. Total: 1 hour 2 minutes

34.16 Reimbursement Hospitalization Expenses

Office or Division: Disbursement Branch (ASPA) Classification: Simple Type of Transaction: G2G – Government to Government Who may avail: Philippine Army Uniformed Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Disbursement Voucher (DV) (1 original, Philippine Army Major Units (PAMUs) 3 photocopies) 2.Obligation Request and Status (ORS) (1 Philippine Army Major Units (PAMUs) original, 2 photocopies) 3.Board Resolution Office of the Army Chief Surgeon (OACS) 4.Official Receipt Hospital/ Place of confinement 5.Medical Certificate Hospital/ Place of confinement 6.Medical Abstract/Summary Hospital/ Place of confinement 7.Certificate of Bonafide Member Philippine Army Major Units (PAMUs) FEES AGENCY PROCESSING PERSON CLIENT STEPS TO BE ACTIONS TIME RESPONSIBLE PAID 1. Submit the required 1. Receive DV, documents log-in and assign control number 1.1 Upload Data to on the voucher, FMIS Account. verify correctness of None 10 minutes Disbursement computation and Branch existence of chargeability, and inspect the completeness of supporting documents. 2. Post/Record obligation to Index of None 10 minutes Disbursement Payments, Branch journalize and review the DV.

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3. Check/Verify availability of funds, validate purpose and None 15 minutes Bookkeeping object code per Branch obligation vs. nature of claim, record obligation number assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief sign-in the DV. Accountant 5. Log-out the DV. None 2 minutes Disbursement Branch 6. Transmit DV to PAMU for approval of None 20 minutes Administrative payment and Branch pre-audit. Total: 1hour 2minutes

34.17 Reimbursement of Local Travel

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9.Boarding Pass (when applicable) (3 Service Provider photocopies) 10.Terminal Fee (when applicable) Service Provider 11.Certificate of Non-Payment Philippine Army Major Units (PAMUs) 12.Certificate of Travel Completed Philippine Army Major Units (PAMUs) 13. After Travel Report Philippine Army Major Units (PAMUs) AGENCY FEES TO PROCESSIN PERSON CLIENT STEPS ACTIONS BE PAID G TIME RESPONSIBLE 1.Submit the required 1. Receive DV documents log-in and assign control number 1.1 Upload Data to on the voucher, Bookkeeping FMIS Account. verify None 10 minutes Branch/Journal correctness of & Miscellaneous computation and Branch existence of chargeability, and inspect the completeness of supporting documents. 2. Post/Record obligation to Disbursement Index of None 10 minutes Branch/Journal Payments, & Miscellaneous journalize and Branch review the DV. 3. Check/Verify availability of funds, validate purpose and object code per Bookkeeping obligation vs. None 15 minutes Branch/Journal nature of claim, & Miscellaneous record obligation Branch number assigned by MFO, assigns cash allocation. 4. Final review, approval and None 5 minutes Chief sign-in the DV. Accountant 5. Log-out the DV. None 2 minutes Disbursement Branch 6. Transmit DV to PAMU for approval of None 20 minutes Administrative payment and Branch pre-audit.

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Total: 1hour 2minutes

34.18 Subsistence Allowance

Cash Advance Journal & 1.1 Upload Data to have been Miscellaneous FMIS Account. liquidated and Branch accounted for in the books 2. Receive DV log-in and assign control number on the voucher, verify Disbursement correctness of None 10 minutes Branch / computation and Journal & existence of Miscellaneous chargeability, Branch and inspect the completeness of supporting documents.

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3. Post/Record obligation to Index of None 10 minutes Disbursement

Payments, Branch journalize and review the DV.

4. Check/Verify availability of funds, validate purpose and object code per obligation vs. None 10 minutes Bookkeeping

nature of claim, Branch record obligation number assigned by MFO, assigns cash allocation. 5. Final review, approval and None 15 minutes Chief sign the DV. Accountant

6. Log-out the None 5 minutes Disbursement DV. Branch 7. Transmit DV to PAMU for None 20 minutes Administrative approval of Branch

payment and pre-audit.

1 hour 15 Total minutes

35.Processing of Awards and Decorations Process request for awards and decorations of PA Personnel by checking the completeness, correctness, appropriateness and authenticity of documents before endorsing to the Philippine Army Awards and Decorations board for deliberation. Approved Major Awards will be processed further for the endorsement of CG,PA to the AFP Awards and Decorations board, while approved minor awards will be processes for the issuance of orders in the Office of the Army Adjutant.

Office or Division: APMC Classification: Complex Type of Transaction: G2G - Government to Government

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All active PA Personnel recommended by their unit commanders Who may avail: for valuable achievement, exemplary performance of duty and excellent services rendered CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Recommendation from Unit Unit Office Commander 2. Proposed Citation APMC PA 3. Other supporting documents (After Personnel Itself Battle Report) FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Submit Receive and checks documents to the completeness and None 10 mins Mowel branch MOWEL Branch authenticity of documents Request the PA Awards and decorations board to None 3 days Mowel branch convene for deliberation If approved by the board, Director APMC None 2 days endorses board resolution to OG1, PA Receives the approved board None 10 mins Mowel branch resolution for awards and decorations Prepares and submit the request for None 1 day Mowel Branch issuance of orders Monitoring None TOTAL: None 6 working days Service is covered under AFP G131-05 Awards and Decorations Handbook dtd 26 June 2014

35. Professional Examinations (PROFEX) Process on administration of Proficiency examination who are applying for Promotion and Reenlistment.

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FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Check the identification & records 5 mins the MOS of the Registration None ATO, APMC examinee for numbering of test booklet -Distribute the test booklets & answer sheets -Assign codes to the Proceed to answer sheet for the None 30 mins ATO, APMC testing room examinees -Conduct orientation/disseminati on of the examination procedures Administer the Exam Proper None 2 hrs ATO, APMC examination Submit answer Check the answer sheet to the through optical reading None 20 mins ATO, APMC proctor machine Publish and issue Gets Orders 30 mins OAA orders TOTAL: None 2 hrs and 55 minutes Service is covered under HPA SOP Number 2 dated 28 February 2017; Subject Proficiency Examination for Enlisted Personnel

36. Promotion of Enlisted Personnel The Promotion board created to deliberate and pass upon all candidates recommended by Unit Promotion Boards for regular promotion to grades E3 up to E7 to include promotion to grade E2 of EP assigned at GHQ/AFPWSSUs/UCs. It also functions as the Review and Evaluate Board for Grades E3 to E7.

Office or Division: APMC Classification: Complex Type of Transaction: G2G - Government to Government Who may avail: All active PA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Updated SOI Office of the Army Adjutant 2. Declaration of Graduates (Career Training School Course) 3. Promotional data Unit Office 4. Profex Result Office of the Army Adjutant

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5. Latest Permanent Promotion Office of the Army Adjutant 6. Last Three (3) PER Unit Office 7. PFT result SSC, IMCOM PA 8. Medical Certificate (Military Hospital) Military Hospital 9. Clearances (DLO,PA, G2,PA, Office of the Army Adjutant APAO/PAO 10. Unit/Chief of Office Recommendation Unit Office FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Check completeness PA Enlisted of documents; Promotion Br, None 15 mins Personnel Determine validity of APMC request; Prepares the schedule Secretary, PA None 3 days for board EPPB “B” Conduct of board Promotion Br, None 1 day deliberation APMC Send to OG1, PA the Promotion Br, None 2 hours approved resolution G1, PA Promotion Br, Monitoring None G1, PA Validates the issued None 2 days OAA orders from OAA TOTAL: None 17 working days Service is covered under HPA IGRR dtd 19 May 2015

37. Promotion of Officers from O1 to O5 The Different PASBs shall ensure that only the best qualified are promoted in accordance the existing rules, policies, procedures and guidelines governing the promotion in grade of all Officers in the active service of the AFP

Office or Division: APMC Classification: Simple Type of Transaction: G2G - Government to Government Who may avail: All active PA Officer Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE Office of the Information Management 1. Updated SOI from IMB (O1-O5) Branch 2. Declaration of Graduates (O1 & O3) Training School 3. APE & Medical Certificate from Army Army Chief Surgeon Office C, Surgeon (O1-O5) 4. Officer Appraisal Report (O1-O5) Unit Office

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5. Commanders Evaluation Report (O3- Unit Office O5) 6. Executive Summary (O3) Unit Office 7. SOT Orders (Reserve Officers) Training School 8. Clearances FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Make radio message to all concerned officers re the PA Promo Board None 1 day schedule of interview “A-D” and documents to be submitted Submit pertinent Check completeness documents to of documents/ None 15 mins respective Promo Determine validity of Boards “A-D” documents Facilitate the Registration None Secretariat Registration Facilitate the conduct of PFT in Undergo PFT None coordination with SSU Undergo Interview by None Interview Respective Board Board Deliberation None Respective Approval/Disapproval None Boards Submission of Board Promotion Br, Deliberation to OJ1, None 2 days APMC GHQ OJ1, GHQ will recommend Board None Deliberation to CSAFP DND Notation None DND OPAMA None OPAMA OJ1, GHQ OJ1 recommends issuance None of Order to OTAG Get Orders Issuance of Order None OTAG TOTAL: None 3 working days Service is covered under Circular No 3 GHQ AFP dtd 19 Feb 2016

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38. Readjustment of Ranks of EP with Inactive Reserve Officer Status and/or as Licensed Professionals This Service aims to process pertaining to readjustment of ranks of EP with Inactive Reserve Officers status and/or as Licensed Professionals

Office or Division: APMC Classification: Simple Type of Transaction: G2G - Government to Government Who may avail: All concerned PA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1.Recommendation from his/her PAMU Unit Office Commander 2. Enlistment Order Office of the Army Adjutant 3. Appointment as Inactive 2LT Office of the Army Adjutant 4.Certification from PRC for passing PRC Office the Gov’t Licensure Exam 5.College diploma and TOR School 6. Certification of non-pending case Unit Office 7. DLO, PA and G2, PA Clearance Office of the Army Adjutant 9. PFT Result SSC, IMCOM, PA FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE Submit Receive/ Check the documents to completeness of None 5 mins RAD, APMC RAD, APMC documents Make STL to be Chief , RAD, signed by Director, None 2 days APMC APMC Forward STL to OG1, PA for None 1 day Director, APMC approval Approval/disappro None 5 days val by G1,PA if approved: Forward approved communication to OAA for issuance G1, PA of orders None if disapproved: Notify concerned units why request was disapproved Publication of Gets Order None 2 days OAA Orders TOTAL: None 10 working days Service is covered under HPA Letter Directive dated 30 July 2012

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39.Reproduction of SALN Reproduction of SALN is done when the Philippine Army personnel who filed their SALN or their duly authorized representative, proceeds to the office in order to secure a copy of their SALN whether in electronic copy or hard copy.

Office or Division: OACESPA Classification: Simple Type of Transaction: G2G - Government to Government 1. Any Philippine Army personnel who filed his/her SALN Who may avail: 2. Authorized representative of the SALN filer. 3. Other persons subject to the approval of Deputy, ACESPA CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter request duly endorsed by Unit Public Accountability Branch (PAB) of Commander/Chief of Office or his OACESPA authorized representative (1 original copy). 2.Certification signed by Chief, OESPA Concerned government agencies PAMU that the personnel is not deficient in filing his/her SALN for the last ten (10) years. (1 original copy) 3. Authorization Letter from SALN filer SALN filer and from any lawyer or law firm/office and Special Power of Attorney (for who is authorized to issue an SPA representatives). 1 original copy 4. Affidavit of Loss if the personal SALN SALN filer copy is lost. (1 original copy) FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE 1. Client or his 1. The PAB duly authorized personnel checks None Three (3) PAB NCO representative the completeness Minutes OACESPA gives the of the documentary documentary requirements to requirements. the PAB NCO 1.1 If there are lacking document/s, the requesting party is immediately informed to complete the requirements. 2. Client or his 2. PAB personnel duly authorized receives the SALN representative Request Form. None Five (5) PAB NCO fills-out the SALN Minutes OACESPA Request Form

2.1 PAB personnel stamps the

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customer's copy with OACESPA's seal.

2.2 PAB personnel indicates the time and date of receipt, and affixes his signature. 3. Client logs-in 3. PAB personnel at the OACESPA gives the logbook logbook the time to the client None Two (2) and date of Minutes request, contact number, and other details 4. PAB personnel checks and retrieves (if None 30 Minutes Admin available) the Assistant I original SALN on OACESPA file and reproduces it. 4. Client or his 5. PAB personnel duly authorized then attaches the None One (1) Day Admin representative reproduced SALN Assistant I logs-in at the to the SALN OACESPA OACESPA Request Form to logbook the time be routed for and date of notation and request, contact approval number, and other details. 6. Upon approval, the requesting None Five (5) Admin party will be Minutes Assistant I immediately OACESPA informed in order to claim the requested document.

6.1 If request is denied, the client or his authorized representative is immediately informed by PAB personnel the reason for its denial thru text,

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phone call, or email. 5. Client to show 7. PAB personnel his government- to make sure that None Ten (10) Investigation issued ID to PAB the one receiving Minutes NCO personnel and the requested OACESPA claims the document/s is the requested client himself by and document/s, logs- verifying his out in the government-issued OACESPA ID. Admin Aide logbook the time OACESPA and date of 7.1 In case of completion of the representatives request (based claiming the on the time and documents, PAB date when the personnel must client was first verify the informed that the identity of the requested authorized document is representative already available through his ID for pick-up), and together with the fills-out the Authorization feedback/survey/ Letter from the complaint form. SALN filer with Special Power of * In case of Attorney. representatives claiming the 7.2 PAB personnel requested to make sure that documents, they the one who must show to received the PAB personnel requested their government- document/s has issued ID and the properly logged- Authorization out in the Letter from the OACESPA SALN filer with logbook. Special Power of Attorney. The representative will then log-out in the logbook and fill-out the feedback form. TOTAL: None One (1) Day and 55 Minutes

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40. Termination and Enlistment of Candidate Soldiers This service aims to process pertaining to termination and enlistment of Candidate Soldier

Office or Division: APMC Classification: Highly Technical Type of Transaction: G2G - Government to Government Who may avail: All concerned PA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Request fm the unit Training School 2. Declaration of Graduates from BMT Training School 3. Block of AFPSN RAD, APMC 4. STL with attach draftee Order of RAD, APMC Termination & Enlistment 5. Order of Merit fm Specialization Course Training School FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Submit Receive/ Check the documents to completeness of None 5 mins RAD, APMC documents RAD, APMC Make STL to be signed None 2 days by Director, APMC Forwards STL to OG1, None 1 day Director, APMC PA for approval Approval/disapproval None 5 days by G1,PA if approved: Forward approved communication to OAA for issuance of G1, PA orders None if disapproved: Notify concerned units why request was disapproved Publish and issue Gets Order None 2 days OAA orders TOTAL: None 10 working days Service is covered under HPA Letter Directive dtd 26 June 2015; subject Implementing guidelines in the Recruitment of Candidate Soldier in the Philippine Army.

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41. Transition Assistance Program (TAP) Services Facilitate the smooth transition of retiring or separating military personnel to civilian life. These Services provided include Pre-Separation Planning, Vocational and Technical skills training (VTSTA), Job Search Assistance (JSA) and Business Livelihood or Enterprise development assistance (BLEDA)

Office or Division: APMC Classification: Complex Type of Transaction: G2G - Government to Government All retiring and Separating PA Personnel, Honorably Discharged Who may avail: Personnel and Dependents of KIA Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Recommendation from PAMU PAMU 2. Personnel Action Form Unit Office FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Retiring and Conduct interview Separating None 10 mins TAP APMC personnel Prepares and request the conduct of TAP Pre separation and None 1 day TAP APMC retirement planning workshop Conduct of TAP Pre separation and None 4 days TAP APMC retirement planning workshop Recommends for Training to None 1 day TAP APMC stakeholders Monitoring None TOTAL: None 5 working days Service is covered under AFP Circular #3 dated 27 June 2011 and PA letter directive on TAP dated 06 December 2013

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Philippine Army Major Units (Field Offices)

External Services

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1. Acceptance and Referral of Complaint All complaints filed against Philippine Army (PA) personnel and Derogatory Report from any investigative bodies are handled by the PAMU Provost Marshal but in special cases it is handled by the OAPM.

Office or Division: PM of Philippine Army Major Unit (PAMU) Classification: Highly Technical Type of Transaction: G2C - Government to Citizen Any personnel of the AFP and their dependents, individual, Who may avail: entities and organization who has personal knowledge of the offense committed by the respondent. CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Notarized Affidavit of Complaint Any law firm/office (1 original copy) 2. Notarized Affidavit of Witness/es Any law firm/office (1 original copy) 3. Documentary evidence/s (1 original copy Complainant for each document/evidence) 4. Photocopy of valid ID Complainant FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID 1. Upon arrival to The Duty EP will PM office, the assist the complainant complainant will in registering her register her name name in the visitor’s Duty EP in the visitor’s logbook. logbook. 2. Complainant Duty EP will determine submits his/her the purpose of affidavit- complaints and complaint and validates the pertinent completeness of the documents to the documents and Duty EP duty EP to encodes the complaint None Fifteen (15) determine its in the master minutes purpose. list/database of cases. Endorsed to the GAD NCO. 3. The The GAD NCO will complainant will determine needed provide needed assistance per GBV GAD NCO/LIS/ information to the Referral System, OESPA GAD NCO. Determine the nature of complaint. Endorsed to Investigator non-domestic related complaints.

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Refer to OESPA domestic related complaints. Refer to unit of concerned personnel for appropriate action/investigation. 4. The The Investigator will complainant will conduct initial submit the questioning, Notarized verification of Affidavit of documents, fill up PM/Investigating Complaint and complaint sheet, initial NCO other supporting acceptance of documents. complaint and endorsed to the investigator. The duty investigator will review the complaint and documents. Final Acceptance of Complaint to conduct investigation and referral .The investigator will PM/Investigating 45 days classify the offense NCO into minor, less grave and grave offense with reglementary period of 15 days for minor offence, 30days for less grave and 45 days for grave offence. TOTAL: None 45 days and 15 minutes Service is covered under HPA Personnel Directive Nr: 01 dated 09 March 2016 with subject: Disposition of Administrative Cases and Imposition of Sanctions

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2. Disposition of Domestic-Related Complaints/Reports Domestic cases are complaints filed against Philippine Army (PA) personnel when it comes to family issues to include, but not limited to: abandonment, non-support, and insufficient support. These issues are usually handled by OESPA, PAMUs, but in special cases, by OACESPA.

Office or Division: OACESPA Classification: Highly Technical Type of Transaction: G2C - Government to Citizen Who may avail: Legal spouse and dependents of Philippine Army personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Family documents (1 original copy) Philippine Statistics Authority 2. Dependent ID/Government-Issued ID HPA/Concerned government agencies (1 original copy) 3. Notarized Affidavit of Complaint Any law firm/office (1 original copy) 4. Documentary evidence/s (1 original copy Complainant for each document/evidence) FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID 1. Complainant 1. The IIB personnel submits his/her validates the affidavit- completeness of the complaint and documents and None Ten (10) C, IIB/IIB NCO pertinent encodes the complaint minutes OESPA, PAMU documents to the in the master investigation (IIB) list/database of cases personnel 2. IIB personnel drafts/prepares/sends summon to respondent personnel for appearance through the OESPA, PAMUs.

- 2 days if respondent is assigned inside post None Ten (10) days C, IIB/IIB NCO OESPA, PAMU - 7 days if respondent is Luzon-based

- 10 days if respondent is assigned in Visayas or Mindanao 3. Investigation personnel sends invitation letter to the None One (1) day C, IIB/IIB NCO complainant for OESPA, PAMU appearance.

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4. Investigation personnel initiates settlement/conciliation None Four (4) hours C, IIB/IIB NCO upon reporting of the OESPA, PAMU parties at OACESPA.

5. Investigation personnel prepares the result of action taken/disposition of the case (IR/SDF) None Twenty (20) C, IIB/IIB NCO days OESPA, PAMU 5.1 Facilitate its submission to CG, PA for approval as recommended by ACESPA if amicably settled. 6. If not amicably settled, investigation personnel will conduct formal investigation None Twenty-seven C, IIB/IIB NCO 6.1 Prepares the (27) days OESPA, PAMU result of action taken/disposition of the case (IR/SDF)

6.2 Submit to CG, PA for approval as recommended by ACESPA. 7. Investigation personnel informs all concerned on the None One (1) day C, IIB/IIB NCO approved final OESPA, PAMU disposition of the case/complaint. TOTAL: None 59 days, 4 hours, and 10 minutes Service is covered under HPA Personnel Directive Nr: 01 dated 26 April 2019 with subject: Implementing Guidelines in the Settlement/Disposition of Domestic-Related Cases in the Philippine Army

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3. Investigation/Disposition of other ESPA Complaints/Reports Other ESPA complaints/reports include violations by military and civilian personnel of RA 6713, RA 3019, RA1379, RA 9262, RA 7877, RA 8353, and Revised Penal Code Title Seven in relation to Articles of War 94 and Articles of War 95.

Office or Division: OACESPA Classification: Highly Technical Type of Transaction: G2C - Government to Citizen Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Notarized Affidavit of Complaint Any law firm/office (1 original copy) 2. Documentary evidence/s Complainant (1 original copy per evidence) FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID 1. Complainant 1. The IIB personnel submits his/her validates the affidavit- completeness of the complaint and documents and None Ten (10) C, IIB/IIB NCO pertinent encodes the complaint Minutes OESPA, PAMU documents to the in the master investigation list/database of cases personnel 2. The IIB personnel

informs the Five (5) complainant to submit None C, IIB/IIB NCO Minutes OESPA, PAMU lacking documents (if there are any) 3. IIB personnel drafts/prepares/sends summon to respondent and other personnel involved through the OESPA, PAMUs and None Ten (10) days C, IIB/IIB NCO require them to submit OESPA, PAMU their respective counter- affidavits.

- 2 days if respondent is assigned inside post

- 7 days if respondent is Luzon-based

- 10 days if respondent is assigned in Visayas or Mindanao

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4. Upon reporting of respondent and other personnel involved in the case, IIB None 5 days C, IIB/IIB NCO personnel initiates the OESPA, PAMU conduct of investigation through taking of the Sworn Statements. 5. IIB personnel prepares the investigation report and the result of action None 28 days C, IIB/IIB NCO taken/disposition of OESPA, PAMU the case (IR/SDF) for approval of CG, PA as recommended by ACESPA. 6. Investigation personnel Informs all concerned on the None 2 days C, IIB/IIB NCO approved final OESPA, PAMU disposition of the case/complaint. TOTAL: None Forty five (45) days and 15 minutes Service is covered under HPA Personnel Directive Nr 01 dated 09 March 2016, subject: Disposition of Administrative Cases and Imposition of Sanctions

4. Philippine Army Pre-entry Exams (PAATB, AQE & SWE) It contains the step by step procedure on how to apply and take the Pre- entry Exam

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FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Check the completeness/authen Register to take ticity of the ARO pers, None 5 mins AFPSAT Exam documents and APMC schedule applicant for conduct of Exam Distribute the test Return on the booklet and date of exam disseminate None and proceed to examination Testing Room procedures Administer the Take the Exam None 2 ½ hrs examination ATO Personnel Check the answer Submit the through optical answer sheet to reading machine if None 5 working days the proctor the examinee “passed” or “failed” Get AFPSAT Issue AFPSAT Result None 5 mins Result For OPC and OCC Applicants who qualified for the course Inform applicants on Register to take the schedule of Army None 5 mins AQE Qualifying Exam Distribute the test Take the AQE booklet and (Army Qualifying disseminate None 30 mins ATO Personnel Exam) examination procedures Submit answer sheet of AQE to Check the Exam None 5 mins the proctor Inform Applicant of Get AQE Result the result of his/her None AQE Distribute the test 2 hours booklet and Take SWE disseminate None examination ATO Personnel procedures Administer the examination 5 mins Submit SWE None

answer sheet to Check the Exam the proctor TOTAL: None 5 working days

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Service is covered Circular Nr 2 DND GHQ AFP dated 10 April 2015; Subject: AFP Service Aptitude Test (AFPSAT)

5. Recruitment of PA Officers (OCC and OPC) A procedure that will be undergone by aspiring applicants who wish to join the Philippine Army

Office or Division: APMC Classification: Highly Technical Type of Transaction: G2C - Government to Citizen Who may avail: OCC and OPC qualified applicants CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Baccalaureate degree School 2. Documentary evidence/s 3. Single without child 4. atleast 5” (both Female and Male) 5.Physically, mentally & psychologically fit Military Hospital 6.21-29 y/o on the start of the training 7. No Pending Case 8. AFPSAT (OCC and OPC) 9. Commissioned in the Reserve Force as 2LT not more than 31 yrs old on the date of CAD (OPC) FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID Register/Submit application to Consolidate all the ARO requirements of None 30 mins ARO Pers Luzon/Visayas/ applicants Mindanao Conduct of initial Appear for interview by PA Chief, RAD, None 1 day initial interview Officer Selection APMC Committee Monitor the conduct of If Selected: Physical Medical AGH & RAD, Physical None 15 working days Exam in coord with APMC Medical Exam AGH Dir, SSC, Administer the Physical ASCOM & conduct of Physical None 2 hours Fitness Test Chief, RAD, Fitness Test APMC Final Appear for final interview/deliberation None 1 day RAD, OG1 interview of PA Officer Admission Board Turn-over candidates Chief, If Selected: None 1 day to TRADOC RAD,APMC

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Take Oath/Report to TRADOC Service is covered under Circular No. 2 GHQ AFP dated 22 Aug 2014; Subject Procurement of Officers in Philippine Army

6. Response to Domestic-Related Queries Domestic-related queries are questions asked by the spouses of our military personnel who are victims of abandonment, non-support, and insufficient support. They usually seek advice on how to go about their predicament and want to know what will be the procedure should they decide to pursue a complaint against their spouse.

CLIENT FEES TO PROCESSING PERSON AGENCY ACTION STEPS BE PAID TIME RESPONSIBLE 1. The client 1. The investigation approaches the personnel gives the IIB, OACESPA OACESPA logbook and None 2 minutes C, IIB/IIB NCO requires the client to log OESPA, PAMU in the record book.

2. The client 2. IIB personnel verifies informs the IIB the authenticity of personnel documents submitted None Five (5) C, IIB/IIB NCO regarding her Minutes OESPA, PAMU concern/proble m and presents his/her family documents 3. The client 3. IIB personnel initiates proceeds at the the initial None Twenty (20) C, IIB/IIB NCO IIB cubicle interview/assessment Minutes OESPA, PAMU

4. The client 4. The IIB advises the communicates client to submit his/her his/her queries lacking documents (if to IIB there are any) and to None 5 minutes C, IIB/IIB NCO personnel return to OACESPA OESPA, PAMU after 7 working days if

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his/her spouse is assigned in Luzon; After 10 working days if his/her spouse is assigned in Visayas or Mindanao

5. Client fills- 5. IIB personnel out the provides the client a None Eight (8) C, IIB/IIB NCO feedback form feedback form minutes OESPA, PAMU TOTAL: None 40 minutes

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Philippine Army Major Units (Field Offices)

Internal Services

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Office or Division: PM of Philippine Army Major Unit (PAMU) Classification: Highly Technical Type of Transaction: G2G - Government to Citizen Any personnel of the AFP and their dependents, individual, Who may avail: entities and organization who has personal knowledge of the offense committed by the respondent. CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Notarized Affidavit of Complaint Any law firm/office (1 original copy) 2. Notarized Affidavit of Witness/es Any law firm/office (1 original copy) 3. Documentary evidence/s (1 original copy Complainant for each document/evidence) 4. Photocopy of valid ID Complainant FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID 1. Upon arrival to The Duty EP will PM office, the assist the complainant complainant will in registering her register her name name in the visitor’s Duty EP in the visitor’s logbook. logbook. 2. Complainant Duty EP will determine submits his/her the purpose of affidavit- complaints and complaint and validates the pertinent completeness of the documents to the documents and Duty EP duty EP to encodes the complaint None Fifteen (15) determine its in the master minutes purpose. list/database of cases. Endorsed to the GAD NCO. 3. The The GAD NCO will complainant will determine needed provide needed assistance per GBV GAD NCO/LIS/ information to the Referral System, OESPA GAD NCO. Determine the nature of complaint. Endorsed to Investigator non-domestic related complaints.

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2. Accounting of Philippine Army Properties & Equipment Conduct of Annual Physical Count and Inventory must be done in order to account all Philippine Army properties and to update the records for proper documentation.

Office or Division: FPAO Classification: Highly Technical Type of Transaction: G2G - Government to Government Who may avail: Philippine Army Units CHECKLIST OF REQUIREMENTS WHERE TO SECURE

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2. Letter Request Admin Officer, FPAO 2. Report on the Physical Count of Property Plant & Equipment (RPCPPE) 3. Report on the Physical Count of Inventories (RPCI) Unit Copy/ FPAO Copy 4. Property Acknowledgment Receipt (PAR) 5. Inventory Custodian Slip (ICS) 6. Property Turn In Slip (PTIS) FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID 1. Approval of 1. Request to conduct Admin Officer/ schedule of an inventory None 1 day Inventory Team/ Inventory UPO/ RSNCO 2. Conduct of 2. Updating of

Physical Count of equipment records. None 4 days and 8

Equipment hours 3. Submission of supporting documents UPO/ Inventory to ASPA or concerned None 7 days NCO FAU for adjustment

TOTAL: None 13 working days Service is covered under GHQ Circular No.12 dated 07 November 1994 Annual Inventory of AFP Properties

Office or Division: OESPA, PAMUs Classification: Highly Technical Type of Transaction: G2G - Government to Government Who may avail: All military and civilian personnel of the Philippine Army CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Notarized Affidavit of Complaint Any law firm/office (1 original copy) 2. Documentary evidence/s Complainant (1 original copy per evidence) FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID 1. Complainant 1. The IIB personnel submits his/her validates the affidavit- completeness of the

134 complaint and documents and None Ten (10) C, IIB/IIB NCO pertinent encodes the complaint Minutes OESPA, PAMU documents to the in the master investigation list/database of cases personnel 2. The IIB personnel

informs the Five (5) C, IIB/IIB NCO None OESPA, PAMU complainant to submit Minutes lacking documents (if there are any) 3. IIB personnel drafts/prepares/sends summon to respondent and other personnel involved through the OESPA, PAMUs and None Ten (10) days C, IIB/IIB NCO require them to submit OESPA, PAMU their respective counter- affidavits.

- 2 days if respondent is assigned inside post

- 7 days if respondent is Luzon-based

- 10 days if respondent is assigned in Visayas or Mindanao

4. Upon reporting of respondent and other personnel involved in the case, IIB personnel initiates the None 5 days C, IIB/IIB NCO conduct of OESPA, PAMU investigation through taking of the Sworn Statements. 5. IIB personnel prepares the investigation report and the result of action None 28 days C, IIB/IIB NCO taken/disposition of OESPA, PAMU the case (IR/SDF) for approval of CG, PA as recommended by ACESPA.

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6. Investigation personnel Informs all concerned on the None 2 days C, IIB/IIB NCO approved final OESPA, PAMU disposition of the case/complaint. TOTAL: None Forty five (45) days and 15 minutes Service is covered under HPA Personnel Directive Nr 01 dated 09 March 2016, subject: Disposition of Administrative Cases and Imposition of Sanctions

4. Issuance of FPAO Clearance The FPAO Clearance is issued to Military Personnel and CivHR of Philippine Army as a certification that indicates their existing accountabilities if there’s any. It also serves as a requirement in securing a property clearance from APAO.

Office or Division: FPAO Classification: Simple Type of Transaction: G2G - Government to Government Who may avail: Military Personnel and CivHR of Philippine Army CHECKLIST OF REQUIREMENTS WHERE TO SECURE PROMOTION 1. Letter Request (2 copies) Unit assignment of the client 2. UPO Clearance (15FPAO Clearance Unit Property Officer requirement only)

3. PAO GS Clearance (for Military PAO GS Personnel only) 4. Unit Clearance Unit assignment of the client 5. SAO Clearance (for GHQ clients) Supply Accountable Officer (SAO), GHQ RETIREMENT & COMMUTATION CLAIMS 1. Letter Request (2 copies) Unit assignment of the client 2. UPO Clearance (15FPAO Clearance Unit Property Officer requirement only)

3. PAO GS Clearance (for Military PAO GS Personnel only) 4. Unit Clearance Unit assignment of the client 5. Command Clearance OG2 PAMU 6. Updated Summary of Information (SOI) Office of the Army Adjutant 7. SAO Clearance (for GHQ clients) Supply Accountable Officer (SAO), GHQ TRAVEL ABROAD CE/ SDO 1. Letter Request (2 copies) Unit assignment of the client 2. UPO Clearance (15FPAO Clearance Unit Property Officer requirement only) 3. SAO Clearance (for GHQ Clients) Supply Accountable Officer (SAO), GHQ DEATH CLAIMS

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1. Letter Request (2 copies) Unit assignment of the client 2. UPO Clearance (15FPAO Clearance Unit Property Officer requirement only) 3. PAO GS Clearance (for Military PAO, GS Personnel only) 4. Unit Clearance Unit assignment of the client 5. Command Clearance OG2 PAMU 6. Updated Summary of Information (SOI) Office of the Army Adjutant 7. Death Certificate Philippine Statistics Office 8. SAO Clearance (for GHQ Clients) Supply Accountable Officer (SAO), GHQ FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID 1. Submit the 1. The Receiving Letter Request in Clerk will forward the 2 copies together pertinent documents with the other to the Clearance NCO None 10 minutes Clearance NCO/ documents for validation. Admin NCO required. 2. The Clearance NCO will prepare the None clearance after 10 minutes Clearance NCO validating the documents submitted by the client 3. Signing of clearance None 30 minutes Chief FPAO

2. The client may 4. Releasing of FPAO Clearance NCO/ claim the FPAO Clearance None 5 minutes Admin NCO Clearance TOTAL: None 55 minutes

5. Issuance of OAPM Clearance The PM Clearance is issued upon request of any Philippine Army personnel as a form of certification that he does not have any pending or ongoing administrative case.

Office or Division: PM of Philippine Army Major Unit (PAMU) Classification: Simple Type of Transaction: G2G – Government to Government All PA Personnel or their authorized representative for the following purposes: reassignment, promotion, schooling, Expiration of Term of Enlistment (ETE), Extension of Term of Who may avail: Active Duty (ETAD), Security of Tenure (SOT), separation, retirement, and other legal purposes (include loan applications). CHECKLIST OF WHERE TO SECURE REQUIREMENTS Letter Request duly endorsed by Admin Section/Branch/Division of the client’s Unit Commander/Chief of Office or office or unit of assignment

137 his authorized representative (1 original copy) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTION BE PAID TIME RESPONSIBLE 1. Client or his The Admin duly authorized personnel representative receives the submits the letter request Duty Admin/EP requirements for and verify to None

PM Clearance to PM database. the Admin Section Fifteen (15) 2. Client or his The admin minutes duly authorized NCO will representative forward the receives the request to Admin stamped record NCO for None NCO/Record duplicate of the verification in NCO letter request PM data base.

3. Client or his The record duly authorized NCO will representative prepare the

will wait until the clearance and None Record NCO/ PM release of forward to the clearance. authorized signatory. 4. Client or his The duty EP/ duly authorized Admin Branch representative will release the 1 day claims the PM OAPM clearance and , clearance and logs-out in the facilitate

PM logbook the completion of None Duty EP time and date of survey/feedbac completion of the k form. request, and fills- out the feedback/survey complaint TOTAL: None 1 day and 15 minutes

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6. Issuance of OESPA Clearance The OESPA Clearance is issued to any Philippine Army personnel as a form of certification that he does not have any pending complaints or cases in relation to domestic issues, RA 6713, RA 3019, RA 1379, RA 9262, RA 7877, RA 8353, and Revised Penal Code Title Seven in relation to AW 94 and 95, and that he is not deficient in the 10-year submission of SALN.

Office or Division: OESPA of Philippine Army Major Units (PAMUs) Classification: Simple Type of Transaction: G2G – Government to Government All PA Personnel or their authorized representative for the following purposes: promotion, confirmation, schooling, lengthening of active service, Expiration of Term of Enlistment Who may avail: (ETE), Extension of Term of Active Duty (ETAD), Security of Tenure (SOT), separation, retirement, loan applications, and other legal purposes. CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter Request duly endorsed by Admin Branch/Division of the client’s office or Unit Commander/Chief of Office or unit of assignment his authorized representative (1 original copy) 2. Certification of non-pending OESPA Office of the unit where the client is OESPA-related complaint/case assigned signed by Chief, OESPA of the unit where the personnel is assigned. (1 original copy) CLIENT FEES TO PROCESSING PERSON AGENCY ACTION STEPS BE PAID TIME RESPONSIBLE 1. Client or his 1. The Admin duly Section of the None Five (5) SALN NCO/ authorized OESPA PAMU Minutes PAB NCO representative receives the letter OESPA PAMU submits the request and checks requirements the completeness of the required supporting documents.

1.1 If there are lacking document/s, the requesting party is immediately informed to complete the requirements 2. Client or his 2. If the duly requirements are None Five (5) SALN NCO/ authorized complete, a Minutes PAB NCO representative duplicate copy of the OESPA PAMU receives the letter request will be

139 stamped stamped with the duplicate of OESPA seal. the letter request 2.1 An identification number will be assigned to the request.

2.2 The duplicate copy will be given to the client. 3. Client or his 3. The SALN NCO duly or PAB NCO of the None Five (5) SALN NCO/ authorized OESPA PAMU Minutes PAB NCO representative ensures that the OESPA PAMU logs-in at the client or his duly logbook the authorized time and date representative has of request, logged-in the time contact and date of request, number, and contact number, and other details other details 4. The SALN NCO or PAB NCO of the None Five (5) SALN NCO/ OESPA PAMU logs Minutes PAB NCO in the letter request. OESPA PAMU

4.1 SALN NCO or PAB NCO of the OESPA PAMU provides the intelligence/investiga tion section and SALN section a photocopy of the request for their evaluation 5.The intelligence/investiga None Two (2) Days Intelligence/ tion section and and six (6) Investigation NCO SALN section hours OESPA PAMU completes the result of their and findings/evaluation. SALN NCO/ The PAB NCO intelligence/investiga OESPA PAMU tion will focus on finding out whether the requesting party has a pending complaint/case in

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relation to domestic issues, RA 6713, RA 3019, RA 1379, RA 8353, and Revised Penal Code Title Seven in relation to AW 94 and 95, while the SALN section will focus if the requesting party is compliant in the 10- year submission of SALN. 6. If there are no impediments/lacking None Ten (10) SALN NCO/ requirements, Admin Minutes PAB NCO Section prints the OESPA PAMU draft of the clearance and facilitate its routing for signature.

6.1 If there are impediments or lacking requirements found by intelligence/investiga tion section or SALN section, the requesting party will be informed immediately to settle the impediments and/or lacking requirements. 7. Upon signature, the certificate will be None Five (5) SALN NCO/ returned to Admin Minutes PAB NCO Section for release OESPA PAMU of the clearance 4. Client or his 8. Admin Section to duly inform the None Ten (10) SALN NCO/ authorized requesting party Minutes PAB NCO representative (through text, phone OESPA PAMU claims the call, or email) for the OESPA claiming of OESPA clearance, Clearance) logs-out in the logbook the time and date of completion

141 of the request (based on the time and date when the client was informed that the clearance is already available for pick-up), and fills-out the feedback/surv ey form TOTAL: None Two (2) Days, 6 Hours, and 45 Minutes

7. Issuance of Supplies and Equipment Inspected supplies and equipment will be issued to concerned Philippine Army units for maintenance and operation purposes.

Office or Division: FPAO Classification: Simple Type of Transaction: G2G - Government to Government Who may avail: Philippine Army Units CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Issuance Directive OG4 PAMU 2.Stock Card UPO/ End User 3. Tally Out PAO GS 4. Property Transfer Report (PTR) FPAO/ PAO GS 5. Property Acknowledgment Receipt End User (PAR) 6. Property Card FPAO 7. Requisition and Issue Slip (RIS) FPAO/ End User 8. Inventory Custodian Slip (ICS) End User 9. Report of Supplies and Materials End User Issued (RSMI) FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE 1. Receipt of Issuance Directive None 10 Minutes Storage NCO from OG4 PAMU

1. Processing of 2. Implementation pertinent of Issuance Warehouse documents, Directive by G3 None 3 days NCO withdrawal and ASCOM recording of

142 issued supplies and equipment 3.Issuance of supplies and Storage NCO equipment for None 10 Minutes proper disposition. 4. Recording of supplies and equipment issued None 5 Minutes Unit Property for proper Officer disposition TOTAL: None 3 days and 25 minutes

8. Receipt of Supplies and Equipment Delivered supplies and equipment must be received and inspected to ensure the absence of discrepancies in the quantity and item description between the actual deliveries and the delivery receipt.

Office or Division: FPAO Classification: Simple Type of Transaction: G2G - Government to Government Who may avail: Philippine Army Units CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Delivery Receipt Supplier 2. Sales Invoice 3. Delivery Notice FPAO 4. Delivered Items Inspection Report (DIIR) 5. Inspection and Acceptance Report Storage NCO (IAR) 6. Notice of Delivery 7.Certificate of Inspection/ Acceptance 8.Requisition and Issue Slip (RIS) FPAO/ End User 9. Tally In Warehouse 10. Purchase Order Armed Forces of the Philippines Procurement 11. Notice to Proceed (NTP) Service FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTION BE PAID TIME RESPONSIBLE 1. Delivery of 1. Receipt and supplies and inspection of equipment delivered supplies Storage NCO/ and equipment None 15 Minutes Inspection according to Team specifications and standards for safekeeping purposes 2. Acceptance of FPAO/ UPO supplies and

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equipment None 5 minutes delivered by the supplier 3. Recording of supplies and equipment None 5 Minutes Storage NCO received. 4. Prepare Notice of Delivery for submission to None 10 Minutes COA 5. Reporting of supplies and equipment None 5 minutes Property Officer received for proper documentation. TOTAL: None 45 minutes

9. Reproduction of SALN Reproduction of SALN is done when the Philippine Army personnel who filed their SALN or their duly authorized representative, proceeds to the office in order to secure a copy of their SALN whether in electronic copy or hard copy.

Office or Division: OESPA of Philippine Army Major Units (PAMUs) Classification: Simple Type of Transaction: G2G - Government to Government 1. Any Philippine Army personnel who filed his/her SALN Who may avail: 2. Authorized representative of the SALN filer. 3. Other persons subject to the approval of Chief, OESPA CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter request duly endorsed by Unit Public Accountability/SALN Branch of OESPA Commander/Chief of Office or his PAMU authorized representative (1 original copy). 2. Military or Government-Issued ID (1 Concerned government agencies original copy) 3. Authorization Letter from SALN filer SALN filer and from any lawyer or law firm/office and Special Power of Attorney (for who is authorized to issue an SPA representatives). 1 original copy CLIENT FEES TO PROCESSING PERSON AGENCY ACTION STEPS BE PAID TIME RESPONSIBLE 1. Client or his 1. The SALN/PAB duly authorized NCO checks the representative completeness of the gives the documentary documentary requirements. None Five (5) SALN NCO/ requirements Minutes PAB NCO to the 1.1 If there are OESPA PAMU lacking document/s,

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SALN/PAB the requesting party NCO is immediately informed to complete the requirements 2. Client or his 2. SALN/PAB NCO duly authorized receives the SALN representative Request Form. fills-out the SALN Request 2.1 SALN/PAB NCO Form stamps the None Five (5) SALN NCO/ customer's copy Minutes PAB NCO with OESPA's seal OESPA PAMU

2.2 SALN/PAB NCO indicates the time and date of receipt, and affixes his signature 3. Client logs-in 3. SALN/PAB NCO at the logbook gives the logbook to the time and the client date of request, contact number, and other details 4. SALN/PAB NCO checks and None 30 Minutes SALN NCO/ retrieves (if PAB NCO available) the OESPA PAMU original SALN on file and reproduces it 4. Client or his 5. SALN/PAB NCO duly authorized then attaches the None One (1) Day SALN NCO/ representative reproduced SALN to PAB NCO logs-in at the the SALN Request OESPA PAMU logbook the Form to be routed time and date for notation and of request, approval contact number, and other details 6. Upon approval, the requesting party will be immediately informed in order to claim the requested document. If request None Five (5) SALN NCO/ is denied, the client Minutes PAB NCO or his authorized OESPA PAMU

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representative is immediately informed by SALN/PAB NCO the reason for its denial thru text, phone call, or email 5. Client to 7. SALN/PAB NCO show his to make sure that government- the one receiving issued ID to the requested PAB personnel document/s is the and claims the client himself by requested verifying his document/s, government-issued logs-out in the ID. logbook the time and date of completion of the request 7.1 In case of (based on the representatives None Ten (10) SALN NCO/ time and date claiming the Minutes PAB NCO when the client documents, OESPA PAMU was informed SALN/PAB NCO that the must first verify the requested identity of the document is authorized already representative available for through his ID pick-up), and together with the fills-out the Authorization Letter feedback/surve from the SALN filer y/complaint with Special Power form. of Attorney.

* In case of 7.2 SALN/PAB NCO representatives to make sure that claiming the the one who requested received the documents, requested they must document/s has show to PAB properly logged-out personnel their in the OACESPA government- logbook. issued ID and the Authorization Letter from the SALN filer with Special Power of Attorney.

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The representative will then log- out in the logbook and fill-out the feedback/comp laint/survey form. TOTAL: None One (1) Day and 55 Minutes

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General Support

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1. Issuance of PAO GS Clearance PAO GS Clearance is issued by request to the concerned Military personnel of Philippine Army that certifies them of their existing accountabilities when it comes to fire arms. It will also serve as a requirement in claiming of APAO clearance.

Office or Division: PAO GS Classification: Simple Type of Transaction: G2G - Government to Government Who may avail: Military Personnel of Philippine Army CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter Request (2copies) Unit assignment of the client 2. Responsible Supply Officer (RSO) Unit RSO Clearance 3. Property Turn In Slip (PTIS) Client’s Copy

4. Office records of accountabilities PAO GS FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID 1. Submit the 1. The Receiving Letter Request Clerk will instruct the together with the client to come back other documents the other day and None 5 minutes Receiving Clerk required forward the documents to the Verification Officer/ NCO for validation 2. The Verification Officer/ NCO will validate the documents and check Verification the office records for None 30 minutes Officer/ NCO existing accountabilities

3. The Clearance NCO will prepare the clearance and forward None 1 day Clearance NCO it to C, PAO GS for signing 4. Signing of Clearance. None 30 minutes Chief PAO GS 2. The client will 5. Releasing of PAO present the GS Clearance. receiving copy of the Letter Request for the None 5 minutes Receiving/ Releasing Clerk

149 releasing of clearance TOTAL: None 1 day, 1 hour and 10 minutes

2. Receipt and Issuance of Supplies and Equipment Receipt and Inspection of deliveries from all sources must be done in order to ensure the absence of discrepancies in the quantity and item description between the actual deliveries and the delivery receipt.

Office or Division: PAO GS Classification: Complex Type of Transaction: G2G - Government to Government Who may avail: Philippine Army Units CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Request for Delivery Philippine Army Procurement Center (PAPC) 2. Purchase Order (P.O) Philippine International Trading Corp (PITC) 3. Notice of Delivery General Headquarters (GHQ) 4. Delivery Receipt 5. Tally In Warehouse 6. Inspection and Acceptance Report (IAR) PAO GS/ PAPC 7. Delivered Items Inspection Report (DIIR) PAPC 8. Requisition and Issue Slip (RIS) 9. Property Transfer Report (PTR) PAO GS/ End User 10. Property Acknowledgment Receipt (PAR) FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE PAID 1. Securing of 1. Inspection and Notice of Delivery acceptance of Stock Control delivered supplies None 4 days Clerk and/ or equipment 2. Completion of 2. After validating the documents completeness of the 2 days documents and its None signatories, the Chief PAO GS will sign 3. Issuance of Chief PAO GS supplies and/ or equipment None 1 day TOTAL: None 7 days

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3. Storage of Supplies and Equipment Must be done in the warehouse for proper placement and recording.

Office or Division: PAO GS Classification: Complex Type of Transaction: G2G – Government to Government Who may avail: Army Support Command/ Forward Service Support Units CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Delivery Receipt PAO GS 2. Sales Invoice 3. Stock Card 4. Property Card PAO GS/ Warehouse 5. Status of Stocks CLIENT FEES TO PROCESSING PERSON AGENCY ACTION STEPS BE PAID TIME RESPONSIBLE 1. Delivery of 1. Classification and supplies and/ proper placement of or equipment supplies and equipment None 2 days Warehouse in the designated bin NCO

2. Recording of supplies and/ or equipment, monitoring Warehouse of stocks status and None 2 days NCO/ Property safeguarding the quality Stock Clerk & serviceability of all stocks on hand

TOTAL: None 4 days

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VI. Feedback and Complaints

FEEDBACK AND COMPLAINTS MECHANISM

Option 1: Answer the feedback form and drop it on the Drop Box located in the Receiving Area of the unit How to send a feedback Option 2: Send your feedback through email at [email protected]

Step 1: Every Friday, the NCO in charge opens the drop box, compiles and records all the feedback submitted.

Step 2: Feedback requiring answers are forwarded to the concerned branches and they are required to answer within three (3) days upon receipt of feedback. How feedback is processed Step 3: The answer will then be relayed to the citizen through the contact number/email provided.

For inquiries/follow-ups, please contact our hotline number: (02) 8585 1831; Trunk line at (02) 8845-9555; Local: 6018, 6818 & 4779; email us at [email protected].

Option 1: Fill-out the feedback form (which already includes a complaint form) and drop it on the Drop Box located in the Receiving area of the office.

Option 2: Complaints can be filed through email or phone call. Make sure to provide the following information: How to file a - Name of person being complained complaint - Incident/details - Evidence/s

For inquiries/follow-ups, please contact our hotline number: (02) 8585 1831; Trunk line at (02) 8845-9555; Local: 6018, 6818 & 4779; email us at [email protected].

Step 1: The NCO in charge opens the drop box and evaluates all the complaints every Friday.

Step 2: The NCO in charge will then forward the complaints to How complaints are the Investigating Officer for proper investigation. processed Step 3: The Investigating Officer will then forward the Investigation Report to the Chief ESPA Branch, APAO for the imposition of appropriate action.

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Step 4: The NCO in charge will give feedback to the client on the action taken for his/her complaint within seven (7) days upon receipt of complaint.

For inquiries/follow-ups, please contact our hotline number: (02) 8585 1831; Trunk line at (02) 8845-9555; Local: 6018, 6818 & 4779; email us at [email protected].

APAO Hotline: (02) 8585 1831 Trunk line: (02) 8845-9555; Local: 6018, 6818 & 4779 Contact Information Email: [email protected] of HQS, APAO, Chief

ESPA Branch, APAO 8888 – Presidential Complaints Center and the national 0908-881- 6565 – CSC Contact Center ng Bayan feedback and 478-5093 – Anti-Red Tape Authority complaints centers [email protected] – Anti-Red Tape Authority

1-ARTA (2782) – Anti-Red Tape Authority

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VII. List of Offices

Office Address Contact Information APAO, Headquarters APAO Hotline: (02) 8585 Headquarters APAO Philippine Army, Bayani 1831 (Central Office) Road, Fort Bonifacio, Trunk line: (02) 845-9555; Metro Manila Local: 6018, 6818 & 4779 Email: [email protected] PAO GS Fort Andres Bonifacio, (02) 845 9555 loc 6218 Metro Manila Field Property Accountability Office (Field Offices) 1FPAO Camp O’Donnell, Sta [email protected] Lucia, Capas, Tarlac 2FPAO Camp Melchor F Dela [email protected] Cruz, Upi, Gamu, Isabela 3FPAO Fort Magsaysay, Palayan City, Nueva Ecija [email protected] 4FPAO Camp General Mateo [email protected] Capinpin, Tanay, Rizal 5FPAO Camp Elias Angeles, Pili, [email protected] Camarines Sur 6FPAO Camp Peralta, Jamindan, [email protected] Capiz 7FPAO Camp Lapu Lapu, Cebu [email protected] City 8FPAO Camp General Vicente Lukban, Catbalogan City [email protected] Samar 9FPAO Kuta Major Cesar L Sang-an, Pulacan, [email protected] Labangan, Zamboanga del Sur 10FPAO Camp Edilberto [email protected] Evangelista, Patag,

Cagayan de Oro City 11FPAO Naval Station, Felix [email protected] Apolinario, Panacan,

Davao City 12FPAO Camp BGEN Gonzalo H Siongco, Awang, Datu [email protected] Odin Sinsuat, Maguindanao 14FPAO Camp General Rigoberto [email protected] J Atienza, Libis, Quezon

City 16FPAO Camp Arturo P Enrile, [email protected] Malagutay, Zamboanga

City

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Office Address Contact Information APMC, APMC Mobile phone: APMC Headquarters 0927-561-5084 (Main Office) Philippine Army, Trunk line: (02) 845-9555; Local: Bayani Road, Fort (02) 6857 Bonifacio, Metro Email: [email protected] Manila [email protected] Army Recruitment Offices of APMC Army Recruitment For Andres (02) 8845-9555; Local: 6843 Offices - Luzon Bonifacio, Metro (+63) 921-978-5548 Manila (+63) 945-802-6604 [email protected] [email protected] [email protected]

Army Testing Office - For Andres 02) 8845-9555; Local: 6883 Luzon Bonifacio, Metro (+63) 921-978-5548 Manila [email protected]

Army Recruitment Camp Lapu-lapu, (032) 231-5157 Offices - Visayas Cebu City (+63) 906-450-3309 [email protected] [email protected] Army Recruitment Camp Bgen Offices - Mindanao Edilberto (088) 850-5279 local 4750 Evangelista, (+63) 927-332-1077 Cagayan de Oro City [email protected] [email protected]

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8th Field Accounting Unit Camp General Vicente 0939-449-6322 Lukban, Brgy.Maulong Catbalogan City 9th Field Accounting Unit Camp Kuta Sang-an, 0917-653-1950 Pulacan Zamboanga Del Sur 10th Field Accounting Unit Camp Evangelista,Patag 0917-526-5141 Cagayan De Oro City 11th Field Accounting Unit Naval Station,Felix 0939-515-8995 Apolinario, Camp Panacan,Davao City 12th Field Accounting Unit Camp BGEN Siongco, Awang Datu Odin Sinsuat, 0929-887-2101 Maguindanao 14th Field Accounting Unit Camp Atienza, Libis 0933-053-4634 Quezon City 15th Field Accounting Unit Fort Andres Bonifcaio, PLDT Trunk lines: (02) Metro Manila 911 6001 to 911 6045 Local: 6541/6542 16th Field Accounting Unit Camp Arturo 0995-991-9637 Enrile,Malagutay Zamboanga City

FEEDBACK AND COMPLAINTS MECHANISM

Option 1: Answer the feedback form and drop it on the Drop Box located in APMC Duty Lobby.

Option 2: Send your feedback or complaint letter addressed to How to send a Director, APMC feedback

Option 3: Call or text your feedback at the APMC hotline number: 0927-561-5084

Step 1: Every Friday, Chief Admin Officer opens the drop box and compiles and records all feedback submitted.

Step 2: All feedbacks are forwarded to concerned branches for assessment and evaluation. How feedback is processed Step 3: Feedback requiring answers are required to answer within three (3) days upon receipt of feedback.

Step 4: The answer will then be relayed to the citizen through the contact number/email provided.

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For inquiries/follow-ups, please contact our hotline number: 0927-561-5084; Trunk line at (02) 8845-9555; Local: 6857, email us at [email protected] or [email protected]

Complaints can be filed through email, telephone, feedback form, walk-in visit, APMC Website or Social media. Make sure to provide the following information: - Name of person being complained - Incident/details - Evidence/s

Step 1: Upon receipt of complaint, recipient shall ask pertinent questions to gather information about the complaints and the circumstances surrounding it.

Step 2: Asses if complaints can be solved immediately, if not, How to file a then the personnel that receives the complaint will request a complaint Complaints and Inquiry Form to Admin Division

Step 3: Fill up the complete details of the complaints and forward the same to the Management Representative. The details may be discussed during the monthly performance meeting. An Investigating Officer maybe assigned to look into the complaint.

For inquiries/follow-ups, please contact our hotline number: 0927-561-5084; Trunk line at (02) 8845-9555; Local: 6857, email us at [email protected] or [email protected]

Step 1: When the complaint is referred to the Investigating Officer for proper action, the Management Representative compiles and sends all complaint documentation to the Investigating Officer: - Complaints and Inquiry Form - Incident/details - Evidence/s

Step 2: The Investigating Officer reviews the documents upon

receipt How complaints are - If it needs further clarification, he may request processed respondent for additional details. If there is a need to

meet the clients he/she may consult the Deputy/Ex-O, APMC - Coordinates the meeting with the complainant and with the respondent to discuss and try to resolve the complaint - Upon completion of interview/ meeting with the client, Investigating Officer submits his Investigation Report within five (5) working days to the Management Representative. The report should include factual

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information and corrective action to be taken by the respondent/ process owner.

Step 3: The Management Representative upon receipt of the Investigation Report shall: - Inform the complainant of the action taken by phone or if necessary, by setting an appointment. Also, he/she shall insure that the corrective action is implemented by the process owner. Results of actions taken shall be recorded in the Complaints and Inquiry Form to be reported during Monthly Performance Review. - Checks the effectiveness of Corrective Action by gathering pieces of evidence based on measure of effectiveness of corrective action. If the same is effective, then the complaint is closed. If not, then he/she should determine the cause of ineffectiveness and the process owner may implement alternative corrective actions. - Prepares Monthly Summary of Complaint and submit the same to Director, APMC thru Ex-O, Deputy, APMC

For inquiries/follow-ups, please contact our hotline number: 0927-561-5084; Trunk line at (02) 8845-9555; Local: 6857, email us at [email protected] or [email protected]

APMC Mobile phone: 0927-561-5084 Trunk line: (02) 8845-9555; Local: 6857 Email: [email protected] [email protected]

Presidential Complaints Center (PCC) +63(2)-736-8645 +63(2)-736-8603 Contact Information +63(2)-736-8629 of APMC and the +63(2)-736-8621(Telefax) national feedback Email: [email protected] and complaints centers Anti-Red Tape Authority (ARTA)

478-5093 Email: [email protected] ARTA Facebook page

Civil Service Commission 1-6565* 0908-881- 6565 Email: www.contactcenterngbayan.gov.ph

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FEEDBACK AND COMPLAINTS MECHANISM How to send feedback Answer the client feedback form and place it at the designated drop box. How to file a complaint Fill-out the feedback form (which already includes a complaint form) and drop it on the Drop Box How Feedbacks/Complaints are Every last week of the month, a member of processed OESPA opens the drop box and records feedback submitted.

On the succeeding month upon evaluation, the OESPA Officer shall start the investigation and forward the complaint to the concern branch or personnel for their explanation.

The OESPA Officer shall make a report after thorough investigation and seek Chief’s guidance.

Feedback requiring implementation of new policies/guidance shall be brought-up in the meeting with Branch Chiefs prior to the approval of Chief, ASPA. This shall be disseminated with branch chiefs and personnel during conduct of Personnel Information and Education.

The answer will then be relayed to the citizen through the contact number provided. Contact Information of CCB, PCC, ASPA email address: ASPA [email protected] Fort Bonifacio trunkline:8845-95-55 Local 6139 Presidential Complaints Center (PCC): 8888 Contact Center ng Bayan (CCB): 0908-881- 6565 478-5093 – Anti-Red Tape Authority [email protected]– Anti-Red Tape Authority 1-ARTA (2782)– Anti-Red Tape Authority

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FEEDBACK AND COMPLAINTS MECHANISM Answer the client feedback form and drop it at the designated drop box at the Message Center How to send a feedback? Contact Information: Trunkline: 845-9555 local 6517 [email protected] Every Friday, duty NCO opens the drop box and compiles and records all feedbacks submitted. How feedback is processed? All feedbacks are evaluated by the Admin Officer. Clients’ feedback will be taken into consideration in order to improve our services in order to fulfill clients’ needs. Answer the feedback form and drop it at the designated drop box at the Message Center. Complaints can also be filed personally or via telephone. Client must provide the following information: How to file a complaint? • Name of personnel complained of • Incident (date & time) • Evidence

Contact Information: Trunkline: 845-9555 local 6517 Hotline: 09952312930 NCO on duty opens the complaints drop box on daily basis.

All complaints will be forwarded to the Security NCO for evaluation and start of investigation. He will call the personnel complained of for his/her explanation. He will create a report and forward it to the How complaints are processed? Admin Officer for appropriate action.

Trunkline: 845-9555 local 6517 [email protected] Hotline: 09952312930 ARTA: [email protected] 1-ARTA (2782) PCC: 8888 CCB: 0908-881-6565 (SMS) Trunkline: 845-9555 local 6517 Contact Information of OAJA, PA [email protected] Hotline: 09952312930

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VIII. List of Offices/Branches

Office Address Contact Information

Admin, OAJA 2nd Floor MGEN DE LOS 6517/09952312930 REYES Building, Headquarters Message Center Philippine Army, Fort Bonifacio, 6717/09952312930 Taguig City Fax Trunkline: 845-9555 6517/09952312930 [email protected]

Office Address Contact Information Kuta Major Cesar Sang- ODJAG, 1ID, PA an, Pulacan, 765-5611, 765-6512 loc 4402 Zamboanga del Sur Camp General Mateo 845-9555 loc 6414 ODJAG, 2ID, PA Capinpin, Tanay, Rizal [email protected] Camp Gen Macario 765-5634, 765-5635 loc 6240 ODJAG, 3ID, PA Peralta Jr, Jamindan, [email protected] Capiz Camp Evangelista, 4ID, ODJAG, 4ID, PA PA, Cagayan de Oro (088)881-1898 loc 4035 City Camp Melchor dela ODJAG, 5ID, PA Cruz, Upi, Gami, 765-5651, 765-5655 loc 5089 Isabela Camp BGen Gonzalo ODJAG, 6ID, PA Siongco, Awang, DOS, 4248 Maguindanao Fort Ramon, 765-5671/5674/5677 ODJAG, 7ID, PA Magsaysay, 3130 Loc 3817 Nueva Ecija [email protected] 251-6869 Camp Vicente Lukban, 544-0020/0085 ODJAG, 8ID, PA Maulong, Catbalogan, Loc 3148 Samar [email protected] Camp Elias Angeles, 0917-879-2618 ODJAG, 9ID, PA San Jose, Pili, 0917501-4554 Camarines Sur [email protected] Camp Manuel Yan, 765-5561/5564/5566/5567 loc 4220 ODJAG, 10ID, PA Brgy Tuboran, Mawab, [email protected] Compostela Valley Kuta Heneral Teofilo, ODJAG, 11ID, PA Bautista, Jolo, Sulu Camp Gen Rigoberto Brigade SJA, 51EBde, 911-6001/6824 Atienza, Libis, Quezon PA Loc 4116 City Camp Col Oscar OSJA, 52EBde, PA Natividad, Manolo 749-6819 loc 455 Fortich, Bukidnon

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Brigade JAGO, Camp Lapu-Lapu, Cebu 6827 53EBde, PA City Brigade JAGO,

53EBde, PA Camp O’Donnell, 4038/4039 OCSJA, TRADOC, PA Capas, Tarlac [email protected] Camp Riego de Dios, ARESCOM, PA Tanza, Cavite

FEEDBACK AND COMPLAINTS MECHANISM

Option 1: Answer the feedback form and drop it on the Drop Box located in front of the OAPM’s office

Option 2: Send your feedback through email at How to send a [email protected] feedback

Option 3: Call or text your feedback at the OAPM hotline number: 0927-6132-166

Step 1: Every Friday, Branch Chief of Administrative Branch opens the drop box and compiles and records all feedback submitted.

Step 2: Feedback requiring answers are forwarded to the concerned branches and they are required to answer within

three (3) days upon receipt of feedback. How feedback is processed Step 3: The answer will then be relayed to the citizen through

the contact number/email provided.

For inquiries/follow-ups, please contact our hotline number: 0927-6132-166; Trunk line at (02) 8845-9555; Local: 6527/6277/6727, email us at [email protected]

Option 1: Fill-out the feedback form (which already includes a complaint form) and drop it on the Drop Box located in front of the OAPM’s office.

Option 2: Complaints can be filed through email, telephone. Make sure to provide the following information: How to file a - Name of person being complained complaint - Incident/details - Evidence/s

For inquiries/follow-ups, please contact our hotline number: 0927-6132-166; Trunk line at (02) 8845-9555; Local: 6527/6277/6727, email us at [email protected]

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Step 1: The Complaints Officer (Branch Chief Administrative Branch) opens the drop box and evaluates all the complaints every Friday.

Step 2: The Complaints Officer will then forward the complaints to the Investigating Officer for proper investigation.

Step 3: The Investigating Officer will then forward the

Investigation Report to the Deputy OAPM for the imposition of How complaints are appropriate action. processed

Step 4: The Complaints Officer will give feedback to the client on the action taken for his/her complaint within seven (7) days upon receipt of complaint.

For inquiries/follow-ups, please contact our hotline number: 0927-6132-166; Trunk line at (02) 8845-9555; Local: 6527/6277/6727, email us at [email protected]

OAPM Mobile phone: 0927-6132-166 Contact Information Trunk line: (02) 8845-9555; Local: 6527/6277/6727 of Professional and Email: [email protected] Graft Prevention Branch, OACESPA 8888 – Presidential Complaints Center and the national 0908-881- 6565 – CSC Contact Center ng Bayan feedback and 478-5093 – Anti-Red Tape Authority complaints centers [email protected] – Anti-Red Tape Authority 1-ARTA (2782) – Anti-Red Tape Authority

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6FPAO Camp Peralta, Jamindan, [email protected] Capiz 7FPAO Camp Lapu Lapu, Cebu [email protected] City 8FPAO Camp General Vicente Lukban, Catbalogan City [email protected] Samar 9FPAO Kuta Major Cesar L Sang-an, Pulacan, [email protected] Labangan, Zamboanga del Sur 10FPAO Camp Edilberto [email protected] Evangelista, Patag,

Cagayan de Oro City 11FPAO Naval Station, Felix [email protected] Apolinario, Panacan,

Davao City 12FPAO Camp BGEN Gonzalo H Siongco, Awang, Datu [email protected] Odin Sinsuat, Maguindanao 14FPAO Camp General Rigoberto [email protected] J Atienza, Libis, Quezon

City 16FPAO Camp Arturo P Enrile, [email protected] Malagutay, Zamboanga

City

Army Testing Office - For Andres 02) 8845-9555; Local: 6883 Luzon Bonifacio, Metro (+63) 921-978-5548 Manila [email protected]

Army Recruitment Camp Lapu-lapu, (032) 231-5157 Offices - Visayas Cebu City (+63) 906-450-3309 [email protected]

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[email protected] Army Recruitment Camp Bgen Offices - Mindanao Edilberto (088) 850-5279 local 4750 Evangelista, (+63) 927-332-1077 Cagayan de Oro City [email protected] [email protected]

Office Address Contact Information Accounting Service, Fort Andres Bonifcaio, 0906-210-0425 Philippine Army Main Metro Manila 1st Field Accounting Unit Camp O’Donnel, Capas, 0927-461-1488 Tarlac 2nd Field Accounting Unit Camp Melchor, Dela 0975-251-4911 Cruz, Upi Gamu, Isabela 3rd Field Accounting Unit Fort Magsaysay,Palayan 0998-791-7339 City Nueva Ecija 4th Field Accounting Unit Camp Capinpin, Tanay 0917-306-1738 Rizal. 5th Field Accounting Unit Camp 0997-457-9618 WeeneMartillana,San Jose Pili,Camarines Sur 6th Field Accounting Unit Camp Peralta, Jamindan 0917-627-1488 Capiz 7th Field Accounting Unit Camp Lapu-lapu,Cebu City 0920-870-3988 8th Field Accounting Unit Camp General Vicente 0939-449-6322 Lukban, Brgy.Maulong Catbalogan City 9th Field Accounting Unit Camp Kuta Sang-an, 0917-653-1950 Pulacan Zamboanga Del Sur 10th Field Accounting Unit Camp Evangelista,Patag 0917-526-5141 Cagayan De Oro City 11th Field Accounting Unit Naval Station,Felix 0939-515-8995 Apolinario, Camp Panacan,Davao City 12th Field Accounting Unit Camp BGEN Siongco, Awang Datu Odin Sinsuat, 0929-887-2101 Maguindanao 14th Field Accounting Unit Camp Atienza, Libis 0933-053-4634 Quezon City 15th Field Accounting Unit Fort Andres Bonifcaio, PLDT Trunk lines: (02) Metro Manila 911 6001 to 911 6045 Local: 6541/6542 16th Field Accounting Unit Camp Arturo 0995-991-9637 Enrile,Malagutay Zamboanga City Office Address Contact Information

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OACESPA, OACESPA Mobile phone: OACESPA Headquarters Philippine 0915-534-4906 (Central Office) Army, Bayani Road, Fort Trunk line: (02) 845-9555; Bonifacio, Metro Manila Local: (02) 6599 Email:[email protected] OESPA of Philippine Army Major Units (Field Offices) 1st Infantry (Tabak) Camp Major L. Sang-an, (+63) 917- 793 -8341/ Division, Phil Army Pulacan, Labangan, 6624 (062)-945-2721 Zamboanga Del Sur 2nd Infantry (Jungle Camp Mateo M (02) 6542 Division, Phil Army Capinpin, Tanay, Rizal 3rd Infantry (Spearhead) Camp Gen Macario B Division, Phil Army Peralta Jr, Jamindan (+63) 916-271-2519 Capiz 4th Infantry (Diamond) Camp Bgen Edilberto Division, Phil Army Evangelista, Cagayan de (+63) 997-173- 3193 Oro City 5th Infantry (Star) Camp Melchor F Dela (78) 5029 Division, Phil Army Cruz, Upi, Gamu, Isabela 6th Infantry (Kampilan) Camo Bgen Gonzalo H Division, Phil Army Siongco, Awang, Datu (+63) 927-781-0693 Odin Sinsuat, Maguindanao 7th Infantry (Kaugnay) Fort Ramon Magsaysay, (+63) 945-205-1406/3296 Division, Phil Army Nueva Ecija 8th Infantry (Storm Camp General Vicente Trooper) Division, Phil Lukban, Catbalogan City (+63) 917-302-3305/3192 Army Samar 9th Infantry ( Spear) Camp Elias Angeles, Pili (+63) 956-554-5968 Division, Phil Army Camarines Sur 10th Infantry (Agila) Camp General Manuel T Division, Phil Army Yan Sr., Brgy Tuburan, (+63) 917-122-9046 Mawab, Campostela Valley Province 11th Infantry (Alakdan) Kuta Heneral Teofilo Division, Phil Army Bautista, Brgy Busbus, (+63) 906-641-5049 Jolo, Sulu Armor (Pambato) Camp O'Donell, Capas, (+63) 948-413-7759 Division Tarlac

Office Address Contact Information OACESPA, OACESPA Mobile phone: OACESPA Headquarters Philippine 0915-534-4906 (Central Office) Army, Bayani Road, Fort Trunk line: (02) 845-9555; Bonifacio, Metro Manila Local: (02) 6599 Email:[email protected] OESPA of Philippine Army Major Units (Field Offices) 1st Infantry (Tabak) Camp Major L. Sang-an, (+63) 917- 793 -8341/ Division, Phil Army Pulacan, Labangan, 6624 (062)-945-2721 Zamboanga Del Sur

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2nd Infantry (Jungle Camp Mateo M (02) 6542 Division, Phil Army Capinpin, Tanay, Rizal 3rd Infantry (Spearhead) Camp Gen Macario B Division, Phil Army Peralta Jr, Jamindan (+63) 916-271-2519 Capiz 4th Infantry (Diamond) Camp Bgen Edilberto Division, Phil Army Evangelista, Cagayan de (+63) 997-173- 3193 Oro City 5th Infantry (Star) Camp Melchor F Dela (78) 5029 Division, Phil Army Cruz, Upi, Gamu, Isabela 6th Infantry (Kampilan) Camo Bgen Gonzalo H Division, Phil Army Siongco, Awang, Datu (+63) 927-781-0693 Odin Sinsuat, Maguindanao 7th Infantry (Kaugnay) Fort Ramon Magsaysay, (+63) 945-205-1406/3296 Division, Phil Army Nueva Ecija 8th Infantry (Storm Camp General Vicente Trooper) Division, Phil Lukban, Catbalogan City (+63) 917-302-3305/3192 Army Samar 9th Infantry ( Spear) Camp Elias Angeles, Pili (+63) 956-554-5968 Division, Phil Army Camarines Sur 10th Infantry (Agila) Camp General Manuel T Division, Phil Army Yan Sr., Brgy Tuburan, (+63) 917-122-9046 Mawab, Campostela Valley Province 11th Infantry (Alakdan) Kuta Heneral Teofilo Division, Phil Army Bautista, Brgy Busbus, (+63) 906-641-5049 Jolo, Sulu Armor (Pambato) Camp O'Donell, Capas, (+63) 948-413-7759 Division Tarlac

Office Address Contact Information

Admin, OAJA 2nd Floor MGEN DE LOS 6517/09952312930 Message REYES Building, Headquarters 6717/09952312930 Center Philippine Army, Fort Bonifacio, Taguig City Trunkline: 845-9555 Fax [email protected] 6517/09952312930

Office Address Contact Information Kuta Major Cesar ODJAG, 1ID, PA Sang-an, Pulacan, 765-5611, 765-6512 loc 4402 Zamboanga del Sur Camp General Mateo 845-9555 loc 6414 ODJAG, 2ID, PA Capinpin, Tanay, Rizal [email protected] Camp Gen Macario 765-5634, 765-5635 loc 6240 ODJAG, 3ID, PA Peralta Jr, Jamindan, [email protected] Capiz

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Camp Evangelista, ODJAG, 4ID, PA 4ID, PA, Cagayan de (088)881-1898 loc 4035 Oro City Camp Melchor dela ODJAG, 5ID, PA Cruz, Upi, Gami, 765-5651, 765-5655 loc 5089 Isabela Camp BGen Gonzalo ODJAG, 6ID, PA Siongco, Awang, DOS, 4248 Maguindanao Fort Ramon, 765-5671/5674/5677 ODJAG, 7ID, PA Magsaysay, 3130 Loc 3817 Nueva Ecija [email protected] 251-6869 Camp Vicente Lukban, 544-0020/0085 ODJAG, 8ID, PA Maulong, Catbalogan, Loc 3148 Samar [email protected] Camp Elias Angeles, 0917-879-2618 ODJAG, 9ID, PA San Jose, Pili, 0917501-4554 Camarines Sur [email protected] Camp Manuel Yan, 765-5561/5564/5566/5567 loc 4220 ODJAG, 10ID, PA Brgy Tuboran, Mawab, [email protected] Compostela Valley Kuta Heneral Teofilo, ODJAG, 11ID, PA Bautista, Jolo, Sulu Camp Gen Rigoberto Brigade SJA, 51EBde, 911-6001/6824 Atienza, Libis, Quezon PA Loc 4116 City Camp Col Oscar OSJA, 52EBde, PA Natividad, Manolo 749-6819 loc 455 Fortich, Bukidnon Brigade JAGO, Camp Lapu-Lapu, 6827 53EBde, PA Cebu City Brigade JAGO,

53EBde, PA Camp O’Donnell, 4038/4039 OCSJA, TRADOC, PA Capas, Tarlac [email protected] Camp Riego de Dios, ARESCOM, PA Tanza, Cavite Office Address Contact Information OAPM, Headquarters OAPM Mobile phone: 0927-6132- OAPM Philippine Army, 166 (Central Office) Bayani Road, Fort Trunk line: (02) 845-9555; Local: Bonifacio, Metro 6527/6277/6727 Manila Email: [email protected] Provost Marshal of Philippine Army Major Units (Field Offices) 1st Infantry (Tabak) Camp Major L. Sang- Division, Phil Army an, Pulacan, [email protected] Labangan, Zamboanga Del Sur 2nd Infantry (Jungle Camp Mateo M (+63) 995-972-5168 Division, Phil Army Capinpin, Tanay, Rizal [email protected]

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3rd Infantry Camp Gen Macario B (+63) 945-736-5765 (Spearhead) Division, Peralta Jr, Jamindan [email protected] Phil Army Capiz 4th Infantry (Diamond) Camp Bgen Edilberto (+63) 997-887-8018 Division, Phil Army Evangelista, Cagayan [email protected] de Oro City 5th Infantry (Star) Camp Melchor F Dela [email protected] Division, Phil Army Cruz, Upi, Gamu,

Isabela 6th Infantry (Kampilan) Camo Bgen Gonzalo H Division, Phil Army Siongco, Awang, Datu (+63) 955-3723-491 Odin Sinsuat, [email protected] Maguindanao 7th Infantry (Kaugnay) Fort Ramon [email protected] Division, Phil Army Magsaysay, Nueva

Ecija 8th Infantry (Storm Camp General Vicente (+63) 977-6919-673 Trooper) Division, Phil Lukban, Catbalogan [email protected] Army City Samar 9th Infantry ( Spear) Camp Elias Angeles, (+63) 926-3924-232 Division, Phil Army Pili Camarines Sur [email protected] 10th Infantry (Agila) Camp General Manuel Division, Phil Army T Yan Sr., Brgy (+63) 956-7112-153 Tuburan, Mawab, [email protected] Campostela Valley Province 11th Infantry (Alakdan) Kuta Heneral Teofilo Division, Phil Army Bautista, Brgy Busbus, [email protected] Jolo, Sulu Armor (Pambato) Camp O'Donell, [email protected] Division Capas, Tarlac 51st Engineering Camp General Brigade Rigoberto J Atienza, [email protected] Libis Quezon City 52nd Engineering Camp Col Oscar F Brigade Natividad, Manolo [email protected] Fortich, Bukidnon 53rd Engineering Camp Lapulapu, Cebu [email protected] Brigade City 54th Engineering Cabatangan, [email protected] Brigade Zamboanga City 55th Engineering Brgy Maria Cristina, [email protected] Brigade Baloi, Lanao del Norte [email protected] Army Artillery Fort Ramon (+63) 917-8829-973 Regiment Magsaysay, 3130 [email protected] Nueva Ecija Army Signal Regiment Fort Andres Bonifacio, (+63) 917-8456-375 Metro Manila [email protected] Army Support Fort Andres Bonifacio, [email protected] Command Metro Manila

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Training and Doctrine Camp O’Donell, Sta [email protected] Command Lucia, Capas Tarlac Army Reserved Camp Riego de Dios, [email protected] Command Tanza, Cavite Headquarters and Fort Andres Bonifacio, Headquarters Support Metro Manila [email protected] Group Finance Center Fort Andres Bonifacio, [email protected] Philippine Army Metro Manila Army Intelligence Fort Andres Bonifacio, [email protected], Regiment Metro Manila [email protected] Civil Military Operation Fort Andres Bonifacio, (+63) 927-1236-419 Regiment Metro Manila [email protected] [email protected] Light Reaction Fort Ramon (+63) 917-1186-860 Regiment Magsaysay, 3130 [email protected] Palayan City First Scout Ranger Camp Tecson, San [email protected] Regiment Miguel 3011, Bulacan Special Forces Fort Ramon (+63) 945-4464-235/ Regiment Airborne Magsaysay, 3130 (+63) 950-2016-558 Palayan City [email protected] Task Group Bantay Km. 13, East Service Road, Western Bicutan (+63) 956-8670-052 Taguig City Brigade Combat Team Kuta Heneral Teofilo (+63) 927-8261-803 Bautista, Brgy Busbus, [email protected] Jolo, Sulu

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