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Neath

Community Network News

Issue 1 January 2012

What are Welcome to our newsletter Networks ? Welcome to the first ness but very impor- tion across primary, “A system of em- issue of Port tantly on prevention community and social powered localities Talbot Community and health promo- care services. We which will be devel- Networks newsletter. tion. The want to pro- The Community Net- health vide high oped around natu- works have been service quality ap- ral communities as working towards im- cannot propriate a key platform for proving the health do this integrated local service plan- and well being of the alone and services and ning and delivery” local population. has to to support We know that in work our popula- Setting the Direction - Pri- , as with the tion to de- mary & Community Services in other parts of Local Au- velop confi- Strategic Delivery Programme , we have a thority dence in (Page 22) growing population and other Hilary Dover their ability partners Locality Director to manage of older people and Neath Port Talbot that there is an in- including their own the vol- health Inside this issue: creasing number of individuals who have untary sector. through improved chronic conditions. We must involve the information, knowl- We also know that people we serve in edge and self care. Know your Net- 2 many people do not designing and evalu- Each Community works want to go into hospi- ating services to en- Network has a core tal unless they have to sure that we are pro- team which is led by Focus on Neath 3 and our patients have viding the right ser- a local GP. Network made it clear to us vice at the right time This newsletter is in- that they would like and in the right place. tended to keep you Focus on Upper 4 more services in the This is what we aim informed of progress Valleys Network community and to achieve through in Neath Port Talbot closer to their own our community net- and we hope that you homes. Focus on Afan 5 works by developing will contribute to this Network The modernisation of and implementing work. We are all in the health service in better ways of work- this to- Health and Well- 6 Wales continues and ing, by improving gether! being Networks the emphasis is not partnership working TOAST 6 only on treating ill- and sharing informa-

Issue 1 Page 2 Know your Networks

Neath Port Talbot has been divided into 3 Networks around the GP registered populations. Each Net- work is led by a local GP with support from other local GPs and staff of the Health Board, the Local Authority, Public Health Wales and NPT Council for Voluntary services.

Upper Valleys Neath Afan Health Centre HC (Lethbridge) Health Centre Briton Ferry Health Centre St James Medical Centre (Muir) Cymmer Medical Practice Health Centre Meddygfa Cwm Medical Centre (Davies) Cwmafan Health Centre Vale Of Neath Practice Tabernacle Medical Centre (Penney) Alfred Street Primary Care Cen- Dulais Valley Practice tre New Mount Surgery Victoria Gardens Surgery Fairfield Medical Centre Castle Surgery Riverside Surgery Dyfed Road Health Centre Kings Surgery Morrison Road Surgery Llysmeddyg

Issue 1 Page 3 Focus on Upper Valleys Network The Upper Valleys Community as the Local Authority, Police, each other and plan develop- Network covers a GP registered Fire and the Voluntary Sector, ments for a more manageable population of just under 31,000 as well as carers and service population size. The core team people and has a large geo- users. is enthusiastic to start graphical spread bordering The Network has been a discussion with with neighbouring Health established to provide practices and part- Boards in Carmarthenshire an environment for ners around some of (Hywel Dda) and Powys and the effective leadership the ideas we have Locality of ABMU for the planning and and to hear what Health Board. delivery of high qual- they have to say. As ity integrated services well as looking at lo- Dr Chiranjib Gosh (Meddygfa cal solutions we will Cwm Practice) is the GP Lead for the population in Chiranjib Ghosh the community. Even- also be able to com- for the Network. The other core Network GP Clinical municate and feed team members are Sara Forster, tually the Network lead aims to reduce unnec- back our needs and Senior Management Team Lead, ideas to the Health Kevin Duff, Planning Lead, Rhys essary hospital admissions, minimize the length of stay in Board, influencing discussions Howells, Medicines Manage- at the executive level’. ment, Bridget Ruggerio, Com- hospital and to provide active munity Nursing, Jacquie rehabilitation of citizens back For further information about Charles (Public Health Wales) into a home or community en- the Upper Valleys Network and and Lorraine Flowers vironment. associated developments please (Pontardawe Health Centre) as Dr Ghosh said, ‘Creation of the contact Kevin Duff at the ABMU Practice Manager Lead. Network gives us all, whether Health Board NPT Locality we are in the Health Board, Pri- Team (01792) 326500 or e- As the Network develops we mail: will draw in representation mary Care, partner agencies or from key partner agencies such service users, a much needed [email protected] opportunity to engage with Pulmonary Rehabilitation in the community

Upper Valleys and Afan net- professional team, including back from patients who have works are piloting the delivery Practice Nurses from the par- participated in the programme of Pulmonary Rehabilitation ticipating GP Practices and Spe- indicates a high level of satis- (PR) in GP Practices. PR is cialists from the COPD team. It faction with the service and the aimed at reducing symptoms is tailored to meet the patients’ team. Patients are already re- and improving the functional individual needs and actively porting benefits from the pro- independence of people who involves the patients’ family and gramme including increased have Chronic Obstructive Pul- carers. confidence, better control of breathing, better management monary Disease (COPD). Providing this evidence based of stress and anxiety, and better treatment in GP Practices aims It incorporates a programme of mobility and balance. The to improve the accessibility for physical training, disease edu- COPD team is now looking at patients, increase the number of cation, nutritional, psychologi- delivering more programmes in patients accessing the service cal, and behavioural interven- suitable community venues so and increase the expertise of GP tions and encourages social in- that more people can partici- practice staff in supporting pa- teraction. The programme is pate. run over 8 weeks by a multi- tients with this disease. Feed-

Issue 1 Page 4 Focus on Neath Network The Neath Community Network ing of our population and to tween organisations to improve covers over 56,000 patients provide care & support to those communication & understand- and involves the 8 GP practices of us when we need it, as close ing and hopefully have a sound in Neath, Skewen & Briton to our homes and families as base to move forward from. Ferry. It shares its borders with possible and at the highest stan- the two other networks in As Dr. Wilkes says, ‘We are not dard possible. We are all aware doing this in isolation and aim Neath Port Talbot. of the current gloomy eco- to work closely with the people Heather Wilkes is the network nomic climate & the severe fi- of Neath, other networks in NPT GP Lead & works with a core nancial restraints this brings but & ABMU as a whole’. team including Fiona Reynolds I am sure that working today For further information or to be Senior Management Team Lead, with shared goals & resources, involved please contact Andrew AndyrewGriffiths, Planning we can make a difference to the people of Neath’. Griffiths at the ABMU Health Lead, Bethan Rogers, Medi- Board NPT Locality Team cines Management, Shan Tan- The network core team have (01792) 326500 or e-mail: regular meetings with wider ner, Community Nursing, Gill network colleagues from Local [email protected] Day from Public Health Authority, Emergency Services Wales and Steffan Gimblett & the Voluntary Sector to try (Castle Surgery) as Practice and clarify the needs of the local Manager Lead. population & how, in partner- ‘The overarching aims of the ship with each other, those network’ says Dr. Wilkes, ‘are to needs are best met. The network maintain the health and wellbe- has already forged links be- Neath Network continues to drive change

Neath network continues to A phlebotomy service for house- comes from their engagement is make progress in identifying bound patients delivered by that students identified that they local priorities which will im- health care support workers has do not often access primary care prove the health and wellbeing also been set up in order to free services when they have certain of patients. up District Nursing time. problems. The Network has been working Concerted effort has gone into The network is also fostering on a number of clinical priori- improving the uptake of flu better engagement with the 3rd ties including improving early vaccines in the network and this sector so as to gain an under- diagnosis and treatment of pa- will be evaluated shortly. standing of areas of mutual in- tients with heart failure, im- In addition to this, the network terest and to explore opportuni- proved management of patients is building links with Neath Port ties for joint working. A further with diabetes within a commu- Talbot College which has car- workshop has been arranged nity setting and piloting a diag- ried out some research on the for February with voluntary nostic template for Deep Vein Emotional Health and Wellbeing sector organisations providing Thrombosis (DVT). of their students. One of the out services to older people.

Issue 1 Page 5 Focus on Afan Network “Afan Community Network has been thing when he saw it! When first try- established to provide an environment Community Nursing Operational ing to change, it seems like it takes an for effective leadership for the plan- Lead, Amtar Ali, Public abundance of energy, there is ning and delivery of high quality inte- Health; and Farida Patel pushing and pulling, grunt- grated services for the population (Llysmeddyg) Practice Man- ing and groaning, and all, it within the network. The network will ager Lead is establishing a seems, for little gain. With aim to develop schemes and services means of close working with enthusiasm, the energy that which maximise independence and health, social care and well- builds momentum, more mo- choice and which provide active re- being services within the net- mentum is picked up and the habilitation of citizens back into a work, with neighbour- greater is the effect on home or community environment.” ing networks and with Sanjay Chalissery business. Afan Network partners across the Network GP Clinical lead is now enthusiastically This is the Vision Statement for the ABMU community as a set to deliver. Afan Community Network. whole. For further information or details of The Network clinical lead, Dr Sanjay Much work is already progressing in ongoing developments contact Krysia Challisery of New Mount Surgery, the Network but a recently revised Groves at the ABMU Health Board together with the core Network team, approach to the Network Team struc- NPT Locality Team (01792) 326500 made up of Karl Murray, Head of Op- ture is designed to bring a breath of or e-mail: erational Services; Krysia Groves, fresh air and means of picking up Planning Lead; Ellie Daniels, Medi- [email protected] or momentum for improvement and watch this newsletter space”. cines Management, Elizabeth Collier, change. Isaac Newton knew a good

Making engagement a top priority Effective clinical engagement has the provement methods to enhance the in, and ownership of, more systematic potential locally to improve services, patient experience, quality of clinical approaches to care of people with enhance the patient's experience and care and sustainable wellbeing. long-term medical conditions to en- outcomes, boost staff morale and aid The active involvement of clinical staff sure the integration of health and so- recruitment and retention; however, is an essential component of quality cial care and to reduce the need for clinical engagement must amount to improvement in any organisational hospital admission. This will be en- more than just a vague sense of be- setting ,yet in the past quality im- couraged by taking an open door ap- longing. It must actively involve pri- provement initiatives in the NHS have proach to engagement - whereby GP mary and secondary health care staff not generally secured the full engage- Practices needing support or advice and social care practitioners as well as ment of clinicians. Engagement is one can contact any member of the core the wider community. of the Afan Community Network’s Network Team at any time. Afan Community Network is intent on core values and the Network Team will strive to overcome the complex “Our intention is to build a solid rela- getting communities involved in deci- tionship with GPs in the area and to sions that affect them, and wants to barriers that can arise from a mix of develop a continuous cycle of engage- inspire and build the will, enthusiasm cultural, social, economic and politi- ment which involves communication, and commitment among clinical and cal factors. refreshing formats and feeding of data social communities to acknowledge back to GPs. Most importantly the Afan Community Network is focused engagement process will celebrate and adopt system-wide quality im- on facilitating clinicians’ involvement success.”

Wellbeing Networks

Neath Port Talbot Public Health team is working Please contact us if you have any very closely with Communities first, NPT Council views comments or suggestions . for Voluntary services and other partners to de- We would love to hear from you. velop three Wellbeing Networks coterminous with and complementary to the work of the Community Neath Port Talbot Locality Networks. These groups will Suite A Britannic House lems or goals in their areas andidentify influence common the de- prob- Britannic Way velopment of Community network priorities. They will also empower communities and individuals to Neath improve their health and well being. SA10 6JQ For more information please contact Gill Day 01792326500 [email protected]

[email protected]

Local Support for Homeless people

The British Red Cross hosts TOAST, (Think, Opportunity, Advice, Support and Trust) a local homeless service, which offers a contact point for people living street based lifestyles enabling them to access help and advice on housing, healthcare and support services as well as offering a light breakfast consisting of a hot drink and toast - which helps to encourage individuals to en- gage with the Project. The project is run by the Local Authority in partnership with a number of key organisations working within the field of homelessness, alongside nursing and podiatry staff from ABMU LHB and local policing staff from Neath Police Station. The Project also links itself to the Emergency Provision Scheme which supplies rough sleepers with provisions such as sleeping bags, hats, gloves and socks. It also refers rough sleepers to the Food Bank Scheme where those in need can obtain 3 days worth of emergency food. Staff from NPT Hospital, the Community Drug and Alcohol Team and the locality office have joined other public spir- ited individuals and organisations to donate money, home- lessness packs and food to support the project. Annie Delahunty, Director of Public Health for Neath Port Talbot and chair of the Homeless and Vulnerable Groups Steering group for Neath Port Talbot and said, “A From left to right Hayley Bearman; Anita Tay; Chris Johns; Krysia Groves:;Councillor Ali very small amount of personal kindness and support can Thomas; Ann Evans; Jayne Ruggiero; Jane make a great difference to the lives of some of our most vulnerableReed; citizens. Hilja SanjayEvans; TOAST ReverendChalissery delivers Steven Ryan this Network GP Clinical lead locally – and it is something that we can all offer in our daily life and work.” There is a box for donations in the locality office in Llandarcy, so if you would like to support the project please drop by the office (address above). To find out more about the project, please con- tact the Local Authority lead, Hayley Bearman: [email protected]