NHS Grampian - caring  listening  improving

NHS news SPRING 2016 Welcome to the Spring 2016 edition of NHS News Keep up to date with Bringing you news, opportunities and information from NHS Grampian NHS Grampian... his newsletter is one of the ways in deliver, to be better informed about Twhich we try and share information what is happening in Grampian and, www.nhsgrampian.co.uk with you about health services and most importantly, to receive the best Receive the latest news from about how to be healthier. Our focus is possible care and treatment to meet NHS Grampian by following us very much on the people of Grampian your needs. on Facebook or Twitter and how you can, and do, influence We hope you enjoy reading this healthcare in your area. www.facebook.com/ newsletter, and we would like you to tell NHS.Grampian.Scotland We want the people of Grampian us your opinions about the content and to see themselves as partners in the if there are any articles you would like to @NHSGrampian | twitter.com/ delivery of services, rather than just see in future editions. You will find the NHSGrampian receivers of services. We want you to details of how to contact us on the back have a greater say in the services we page.

ore than £150 million will be Minvested in building new facilities at NHS Grampian’s Campus in NHS Grampian announces over the next five years. Plans for the project have been lodged with Aberdeen City Council and could £150 million Foresterhill redevelopment result in 10 new facilities. which will be shared with the University The plans include the state of the art of Aberdeen. Baird Family Hospital, the ANCHOR Centre, a patient hotel, a multi-storey The plans show an overall vision for car park and a new life sciences centre, Foresterhill over the next five years. They include the creation of a new Foresterhill Health Centre and a replacement for the existing mortuary. A ‘Green Exercise’ area and extensive landscaping work on the site will add to ongoing work to the therapeutic roof garden at . The latest announcement will compliment other development work being carried out to modernise and enhance existing buildings on the site We’ve been delivering excellent care to the North East which resulted in a new £13.6 million Radiotherapy Department opening its at Foresterhill since the early part of the 20th century and, while doors last year. it has served us well, it is important that we keep looking forward. Malcolm Wright, Chief Executive of These new facilities will help us provide modern, specialist care NHS Grampian, said: right in the heart of the North East for years to come. MALCOLM WRIGHT, CHIEF EXECUTIVE OF NHS GRAMPIAN Hospital care for children and young people in Grampian commended are for older people, children and several other strengths including delighted to receive this kind of Cyoung people in Grampian has treating older people with dignity and recognition from inspectors. Being in been singled out for praise by the respect, helping patients feel more hospital is never easy but, day in and country’s top independent health at ease in hospital and supporting day out, we see exemplary levels of watchdog. children, patients and their relatives commitment and dedication from staff during their time on a ward. in order to make it as comfortable and Healthcare Improvement Scotland as welcoming as possible. (HIS) said that their unannounced The inspection of Royal Aberdeen “While it’s great to see those efforts inspections at Royal Aberdeen Children’s Hospital was particularly rewarded with such a glowing report, Children’s Hospital, Woodend and impressive and is one of the best it’s important to stress that it isn’t just received by any Scottish hospital Aberdeen Royal Infirmary were “very down to the hard work of staff. It’s a dedicated to children in several years. positive”. real team effort and the help and Highlighting the good relationships Cameron Matthew, who is Divisional support we receive from relatives, between staff and patients in all General Manager at Royal Aberdeen carers and our voluntary and charity three hospitals, inspectors also noted Children’s Hospital, said: “We are partners all play a massive part.” 2 NHS Grampian - caring  listening  improving Largest health Get outdoors centre in with Aberdeen Scotland set for Football Club Aberdeenshire Community Trust

new £14.6 million state of the art Ahealth and social care hub is being planned for Inverurie. The proposed facility would be constructed within the site of the town’s community hospital and include GP and community health facilities, a public Project Director Stan Mathieson said: A 3D video flyover of the proposed new dental and community maternity unit, as “The project is the result of a number facility is available on the NHS Grampian well as diagnostic and treatment services of years of planning and follows youtube channel: such as X-ray and cardiology. widespread dialogue with both the The building, with an estimated community and medical staff. It is https://youtu.be/xnmI8hrDOOc floor area of nearly 4,000 2m ,will important that the public continue The latest information on the project is accommodate the largest single GP to help shape the project as we move available at : practice in Scotland and proposals forward and I would encourage people include provision of 38 consulting rooms to make their views known via the http://www.nhsgrampian.co.uk/ and some 250 car parking spaces. dedicated section on our website.” nhsgrampian/InvolvingYou berdeen FC Community ATrust (AFCCT) can’t wait for the summer to arrive so they can encourage people over the age of 65 to ‘Get Outdoors’. Get Outdoors is a programme where Aberdeen’s older residents can come along to Pittodrie and enjoy a vast range of gentle physical and social activities. Thanks to funding from the NHS Grampian and Aberdeen City Council through The Change Fund, AFCCT are able plan and deliver a range of activities. Marion Douglas, one of the participants who came to one of the first ever sessions, has been on an extraordinary journey. From initially attending our Health Walks, to becoming a Health Walk Leader herself, she has recently Walking and cycling opportunities continue to grow in Moray been awarded ‘Volunteer of the Year’ by Sport Aberdeen. Marion alking and cycling routes are on You can join a Health Walk at any point include a refreshment stop along continues to volunteer with the Wthe increase in Moray, in response and simply need to turn up at a weekly the way. Trust by planning Health Walks, to demand from residents and tourists. session of your preference. A buggy To find out how to join walking events attending various events on their There are currently 11 Health Walk walk is also available for mums or dads and more about cycling routes, contact behalf as well as assisting in the Groups operating in Moray. Health Walks with babies/young children. An Autism Moray Council’s Sports Development office. Everyone at AFCCT would are short, safe and social walks in the Health Walk also operates in Forres team on 01343 563657. You can also like to thank Marion for all her hard local area that are delivered by qualified on a monthly basis, and a Quarriers’ log onto the Moray Speyside Tourism work and hopes she will continue leaders and are a great way to become Alzheimers session also takes place in website to download a copy of the Cycle to spread the name of AFCCT across more physically active and meet new Elgin. New members are always welcome Moray Speyside Guide at: the city. people. at groups and many walks will finishor www.morayspeyside.com berdeen Royal Infirmary’s new ‘Innovative’ Therapeutic Roof Garden opens ATherapeutic Roof Garden opened its doors for the first time on the Rev James Falconer, who helped The garden is open 24 hours a day, 25 January 2016. spearhead the campaign to raise money except during unsuitable weather. This green space, which is being funded for the garden, said: “It’s a garden that Patients, staff or visitors who wish to entirely by charitable donations, was is a clinical space; a place especially for use the garden are welcome to do so designed by award winning garden patients to think through where they at any time. Patients can walk or be designer Professor Nigel Dunnett. It will are on their health journey. Staff can taken into the garden in a wheelchair provide patients with a lovely space to use the garden when they need some or a bed. reflect and heal. ‘time out’ but it is predominantly a place Find out more: Lined with wooden seating, the garden for those patients and relatives who are www.nhsgrampian.org/ariroofgarden includes Chinese Dogwood trees, a host asking what is the future going to be for www.facebook.com/ari.roofgarden of other plants, as well as a water feature me? How am I going to cope? How is my Email: [email protected] and a Pavilion. It is also floodlit. family going to manage?” Tel: 01224 554905 NHS Grampian - caring  listening  improving 3 New multicultural health and Aberdeenshire ADP wellbeing forum for NHS Grampian Community Forums berdeenshire Alcohol and Drug eople from different cultural and of ideas, thoughts and perspectives. APartnership (ADP) has three Pethnic backgrounds access NHS As a group we have been focusing on Community Forums which meet services in different ways. developing priorities for the forum regularly in north, central and south. NHS Grampian is working hard to to work with and everyone has such The aim of the forum is to prevent and Facilities revamp at develop innovative ways to involve fantastic ideas which we will now be reduce harm from alcohol and drugs. Cullen Health Centre people and provide opportunities for able to work with in the future. While many members will have been feedback about their experiences of “We would love to invite anyone who affected by issues related to alcohol, HS Grampian has unveiled using NHS Services. A new Multicultural is interested to find out more and to drugs or mental health, the forums N£200,000 plans aimed at Health and Wellbeing Forum (MCHWF) get involved. We appreciate that not are open to anyone interested in revamping a Moray Health Centre. has been developed and is being everyone can come along to meetings, helping achieve positive change in our The proposed plans for the warmly received. however, we will be looking to develop communities. modernisation of Cullen Medical The Forum currently consists of alternative ways of participation, such The work of the forums has already Centre were officially lodged with representatives and individuals from as social media and virtual meetings resulted in a variety of local events and Moray Council in January. a number of Aberdeen’s local ethnic as the group develops. We value the projects. A Recovery Café is now running Heather Pirie, Practice Manager, communities, volunteers and paid opinions and ideas of all the people in Inverurie and in Huntly; there have said: “The proposed refurbishment staff from organisations who work that access NHS services, and we hope been several “wee blethers” in the south will include a complete renovation with people from minority ethnic that by developing this forum, we are along with an alcohol-free event at the of the interior, modern disabled backgrounds. However, anyone who is taking a step closer to giving everyone Folk Festival in Stonehaven; while, in the facilities, replacement windows and interested in issues relating to the health the opportunity to do that, whilst north, a new Recovery Cafe has opened a new heating system. The works and wellbeing of people from minority at the same time bringing people in Banff and a film project is underway. are anticipated to last around six ethnic backgrounds is invited to be part together from different backgrounds The North Forum is also organising a “big months during which time local of the forum. It is a very inclusive group to collaborate around some real grass blether” on mental health, substance use services will be delivered via Seafield and everyone is welcome. roots pieces of work.“ and recovery. Medical Centre in Buckie, should the Liz Howarth, Public Involvement If you are interested in joining the If you would like more information on project go ahead. We appreciate this Officer from NHS Grampian, said, “The NHS Grampian Multicultural Health the work of the forums, please contact will cause some disruption, but the Multicultural Health and Wellbeing and Wellbeing Forum, or would like to Naida Sneddon, Senior ADP Community end result will be a much improved Forum is such an exciting and engaging find out more please email Liz Howarth Engagement Officer, on: facility for patients in and around Cullen.” place to be, and the diversity of the at [email protected] or • 01467 641444 group means we have a wonderful mix telephone 01224 550952. • [email protected]

Community No Ward Like Home Adult health and social care in Chaplaincy Grampian is changing Listening he new integrated Health and Social TCare Partnerships come into being ommunity Chaplaincy Listening on 1 April 2016. This means that your C(CCL) is a service provided adult health and social care needs will be by NHS Grampian’s Healthcare delivered from a single source and where Chaplains who are experienced and possible, in your own home. Chaplaincy Volunteers and training, including an annual trained in active listening. In what has been called the biggest review, training days and a reflective CCL makes it possible for you to transformation of health services in a Visitors Service scoops practice group for volunteers, which meet a member of staff who will generation, the new partnerships are meets four times per year. listen to your story. intended to deliver better, integrated care award at GRAFTAS Fran Scott, who is a volunteer with for people when and where they really Whether you are a patient, carer or he 2015 GRAFTAS (Grampian the service, said, “I was personally need it, allowing them to live longer, in member of staff, it offers you space Recognition Awards For Teams And drawn to visiting after my dad good health, in their own community. T to talk about what troubles you, Staff) were a glittering affair hosted was hospitalised later in life for an People can expect to receive a makes you anxious or upset. It is by NHS Grampian Chairman, Professor extended period. I was very aware coordinated, seamless system of care and confidential and non-judgmental. Stephen Logan. During the evening, that many people in hospital had no support that recognises their individual It may help you to reflect on he commended everyone and spoke visitors, and by taking time to speak needs whenever they need it. your situation, change how you of his pride and admiration for “their to patients, before or after visiting In Grampian, three Health and Social see things and help with coping professionalism, dedication, teamwork my dad, it could lift a person and Care Partnership will operate covering strategies. and innovation”. seeing them smile was good. Many Aberdeenshire, Moray, Aberdeen One such award was presented to the patients, especially the elderly, open Religion or spirituality will not be City. They will bring together services Chaplaincy Volunteers Visitors Service up about their life stories and to have spoken about, unless raised by you. previously delivered by NHS Grampian, the local authority as well as those which sees volunteers providing a someone willing to share that is a real The appointment time allocated is much valued befriending service to privilege.” provided by voluntary and charity 50 minutes. groups. patients in Aberdeen Royal Infirmary, For further information contact Mark Royal Aberdeen Children’s Hospital Rodgers, Head of Spiritual Care by If you would like to make an More information on adult health and social care integration is available at: and . email at [email protected] or by appointment or find out more There is plenty of ongoing support phone 01224 553166. speak to the Main Reception staff at Aberdeen City: Aberdeen Community Health and [email protected] Care Village or telephone Aberdeenshire: There are several ways to let us know what you think of our services: 01224 655555. [email protected] • Feedback: [email protected] Moray: [email protected] • Patient opinion: www.patientopinion.org.uk Or at www.scotland.gov.uk/hsci 4 NHS Grampian - caring  listening  improving

Have your say Do you know who – get involved to turn to when atients and members of the you’re ill or injured Ppublic are involved in the work of NHS Grampian in lots of different ways, helping to make a difference to services in Grampian? now and our future plans. The Public Involvement Network (PIN) is made of patients, carers and members of the public and is open to anyone. Members do not need any special skills, knowledge or experience – just an interest in health services across Grampian. Are you interested in There are many opportunities to get involved in the work of NHS Grampian, such as monitoring cleaning services in healthcare cleaning standards? hospitals, attending events and focus groups, participating in our forums and HS Grampian is currently looking being on your feet for two to three attending various committees and other for members of the public to hours and can sometimes be physically N meetings. assist in the monitoring of cleaning demanding, depending on the clinical standards in healthcare locations. We setting and number of areas to be If you would like to get involved or find out more, please contact our Public eople are being urged to use have vacancies at Aberdeen Royal visited. In addition, the Monitoring of Emergency Departments in Involvement Team, either by emailing P Infirmary and at Woodend Hospital. Cleaning Services Public Involvement Grampian responsibly as part of a [email protected] or by phoning Group meets once every six months. high profile campaign. We are looking for members of the 01224 558098. public, who have a genuine interest Interested public representatives go Doctors in Grampian have said that in the environmental cleanliness of through an informal interview process the number of people turning up at healthcare premises, to participate. and if successful, are offered a three A&E without genuine emergencies has been as high as 30,000 in a Members need only give a few year appointment. There is a three single year. hours of their time to join our month probationary period which Medical staff said that these people well established group of public includes one audit. would be better treated elsewhere representatives. Training will be For informal enquiries, please contact by the NHS and were potentially provided and expenses will be paid. our Public Involvement Officers putting people with genuine The monitoring programme operates Liz Howarth or David Cooper on medical emergencies at risk. Monday to Friday with the number 01224 550952 or 553161 or e-mail The move is part of the “Know Who of audits scheduled to suit the public the Public Involvement Team at To Turn To” campaign by representative. The work can involve [email protected] NHS Grampian which aims to help people choose the service best We are completely suited to treat their illness or injury. More than 140,000 households You’re Not Alone! across Grampian have been sent Come along to the ‘You’re Not Alone!’ SMOKE FREE! an information leaflet detailing the launch event on the 16th of May for a Since March 2015, all NHS Grampian local healthcare options available fun filled evening! hospital grounds became smoke- and how to access them. ‘You’re Not Alone!’ aims to provide free. NHS Grampian Chief Executive an easy to access online resource for Malcolm Wright said: “We will What does this mean for you? never turn anyone away who has a anyone in Aberdeen that feels they’d Smoking, including the use like to talk to someone but don’t know genuine medical emergency and of e-cigarettes, is not allowed are committed to providing people where to start. anywhere on site at any of the with the highest standard of care At the launch event you’ll be able to hospital premises. as quickly as possible but, in order have a go at colouring in for adults and What about visitors? to continue to do that, we need the of course for children too. There will be Refreshments will be available. The If you are visiting a friend or family public’s help. a prize for the best picture in both the event will run from 5.30pm until member in hospital, you are not “It is vital that people do the categories and we’re hoping that an 7.30pm and will be held at the Central allowed to smoke anywhere in responsible thing by only visiting extra special guest will be there. Library – feel free to drop in. the hospital buildings or in the the emergency department when they actually are in need of grounds. Therefore, it is in your own emergency treatment. personal interest to plan your visit “Selecting the right service not only to the hospital and bring nicotine Let us know your thoughts about NHS News ensures you receive the right care replacement products to maintain We hope you find this edition of NHS News interesting, informative and useful. treatment in the shortest possible your cravings, such as patches and/ Please get in touch to tell us what you think and also what you would like to see in time, it also helps the NHS run or gum. future editions. efficiently, freeing up emergency You can also contact us to receive a copy of NHS News directly into your email Do you want to stop smoking? services for those who need them inbox. You can contact us: If you wish to stop smoking, call most.” the smoking advice service free on People can find out more on key 0500 600 332, or visit your local NHS Grampian services at pharmacist for advice. www.know-who-to-turn-to.com or by calling the free healthline on [email protected] 01224 558098 ‘Freepost, NHS Grampian’ www.NHS.co.uk/smokefree 0500 20 20 30. A copy of the (no stamp required) campaign leaflet is also available on SIGN UP NOW! We look forward to hearing from you! the website.