Discover Your Council Information for Cumberland residents
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS A What does Council do for me?
In this booklet you can find out about all the different things Council does and offers people who live in the community.
Live and work Connect This is a quick guide to all the Find out how you can connect more important things every resident with your community, and what needs to know to keep our different support services Council community clean and safe. has to offer you, your friends or your family.
have your s y Explore Have your say Discover local and lovely places Do you want to shape your local and spaces. Find facilities to community? From property run community groups and development through to planning activities. Take part in arts and for the future of your area, find out cultural programs. Celebrate your how you can have your say on community by taking part in one of things that matter to you. 50 annual public events.
Cumberland City Council acknowledges the Darug people as the traditional custodians of this land and pays our respect to elders past, present and future. Contents LIVE AND WORK: School holiday program 13 Immunisation clinic 13 Important information Long day care 14 for residents and businesses 2 Occasional care 14 Rates 2 Family day care 14 Bin collection 3 Out of School Hours Care (OOSH) 15 Recycling 3 Literacy programs 15 Book a household clean up service 3 Bush School – Central Gardens, Merrylands 15 Community recycling service for Community Venues 16 problem waste 4 Regional parks 16 Commercial waste service 4 Sportsgrounds and tennis courts 16 Asbestos 4 Swimming centres and learn to swim 17 Community sharps 4 Parks and playgrounds 17 Organic and food waste reduction 5 Find out more and book 17 Chemical clean out 5 Mobile phone and battery recycling 5 COUNCIL SERVICES MAP Illegal dumping 5 18 Environmental services 6 Animals 6 EXPLORE: Backyard pools 6 Arts, culture and events 21 Trees 6 Peacock Gallery and Auburn Arts Studio 21 Developing your land 7 Community events 21 Outdoor dining 7 Food businesses 7 EXPLORE: Libraries 22 Safety 8 Join for free and get a library card 22 Do you see something that needs fixing? 8 What you can do at every library 22 How to contact Council 8 Programs for children and families 22 Programs for adults 23 CON NECT: Toy library 23 Community Services 9 Where is a library close to you? 23 Access Loop Bus 9 Nutrition services (meals) 10 HAVE YOUR SAY 5 2 Wellness and over 55s programs 10 Council meetings 25 Social support for people with disability 10 Committees 26 Affordable housing for seniors 11 Community engagement 26 Volunteering 11 Internal Ombudsman Shared Service (IOSS) 26 Lifelong learning program 11 Compliments and complaints 27 Grants 12 About Council 27 Community gardens 12 Wards map 28 Youth programs 12 Councillor contact details 29
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 1 LIVE AND WORK
LIVE AND WORK: Important information for residents and businesses Rates Rates are the main way that Council gets its income. Rates are used to provide essential infrastructure and services, and keep our community clean, safe, accessible, connected and growing. If you own a home or business property, you will pay rates to your local Council (although there are some properties such as schools and churches which are exempt). There are many different ways that you can pay your rates – from coming in person to a Customer Contact Centre to making your payment online.
Find out more about Council and its services You can take part in a free interactive workshop or bus tour. These are offered to local residents in English and selected community languages. You can book yourself or your community group here: www.cumberland.nsw.gov.au/discover-cumberland.
2 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS Bin collection Council will collect your waste and recycling bins. The collection days depend on where you live and you can find this out by calling Council or you can find the information on our website. Each residential property in Cumberland is provided a general waste bin (red lid) and a recycling bin (yellow lid). If you live in a house a garden waste bin (green lid) is also provided. It is important that you always put waste in the right place. Your general waste bin is to be used to place food waste, bags of household waste, foam and nappies. Your recycle bin is to be used to place empty plastic bottles and containers, cardboard and paper, steel and aluminium cans, aerosols and If your bin goes missing or is glass bottles and jars. Your garden waste bin is to be used to damaged you can have it repaired place small twigs, flower pruning and cuttings, grass clippings or replaced by contacting Council and leaves. on 8757 9000.
Recycling It is important that you always put waste in the right place. Here is a list of the only things that should go in your yellow lidded recycling bin: • Empty plastic bottles and • Paper – all types containers • Aluminium cans, including • Cardboard boxes and cartons aerosols (please flatten them to make • Steel cans more room in your bin) • Glass bottles and jars
Book a household clean up service If you have bulky household waste like whitegoods or furniture that cannot be reused or recycled you can book a Council clean up. Four collections are available to residential properties every year. Acceptable items include: furniture, white goods, tied and bundled branches and floor coverings and mattresses. You need to call Council or go online to make a booking for this service. You will be given a date for your collection and need to place the items out the night before for collection. Booking is essential and terms and conditions apply. Check Council’s website for further details.
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 3 LIVE AND WORK
Community recycling service for problem waste If you have any of the following items to dispose of you can book a problem waste collection where Council recycles and/or safely disposes of these items: • Paint tins • Electronic waste- small • BBQ gas bottles or fire appliances, tvs or computers extinguishers • Smoke detectors • Car or household batteries. • Fluoro globes and tubes • Motor or cooking oil You must book your collection by going to problemwaste.com.au or call Council. Terms and conditions apply, check Councils website for further details.
Commercial waste service Council provides waste and recycling services to commercial premises. Further details on bin sizes, service frequency and cost can be found on Council’s website.
Asbestos Council offers a range of asbestos awareness initiatives for you to better understand asbestos and safe disposal methods. These include information nights, home inspections and collections of small amounts of legacy asbestos. The program has been developed by Council to offer a lawful, convenient disposal solution for these small quantities of asbestos. And terms and conditions apply. To find out more, or to book in please call Council on 8757 9000.
Community sharps Council has partnered with local pharmacies to provide a safe needle/syringe disposal service for diabetic and other sharps users in the community. Participating pharmacies and other locations are available on Council’s website.
4 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS Organic and food waste reduction Composting and worm farming are natural ways to recycle your organic garden and food waste. To help you start a compost or worm farm at home Council can offer you a rebate for any compost bin or worm farm you buy, workshops on how to get started and general information and troubleshooting tips. Council has also developed a Love Your Leftovers App and Cookbook.
Chemical Clean Out Council works with the NSW Environmental Protection Authority (NSW EPA) to provide you with a free and environmentally-safe opportunity to dispose of your unwanted household chemicals. It’s a great opportunity for you to clean out your cupboards, garages, sheds and laundries of unwanted chemicals and drop them at Council to be recycled or disposed of correctly. Check Council’s website for the next collection date and location and acceptable items.
Mobile phone and battery recycling Mobile phones and household batteries can be taken to all libraries and both the Merrylands and Auburn Customer Contact Centres for recycling.
Illegal dumping If someone places waste on a Council nature strip, outside their home or any other public land without making a clean-up booking, this is considered illegal. Dumping of waste pollutes the environment, is a safety risk to the community and makes our area look unclean. People who dump waste in this way are guilty of an offence and could be fined up to $8,000. If you see illegal dumping in your area, you need to report it to Council by calling 8757 9000. Council’s RID Squad Program is supported by the NSW Environment Protection Authority with funding from the waste levy DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 5 LIVE AND WORK
Environmental services Council champions a variety of community environmental programs for you to learn about the effects of your actions on the environment and to help you enjoy the benefits of living more sustainably. To get involved go to our website or call 8757 9000.
Animals Did you know that you are legally required to have your dogs and cats microchipped and pay a lifetime registration fee? This is to help protect your pet if it’s hurt, lost or stolen. Council also responds if stray or lost animals are reported. To find out more or register your pet, visit Council’s website or call 8757 9000.
Backyard pools Drowning is a leading cause of accidental death in young children. With over 300,000 backyard swimming pools in NSW, swimming pool safety is a vital issue that affects the whole community. Swimming pools must be compliant with Australian laws.
Register your pool: You must register your pool, and Council will inspect the pool in due course to ensure fencing and barriers are safe for children. Laws are in place when it comes to children around swimming pools.
Trees You need to get Council’s permission before you can cut back or remove a tree. To find out what steps you need to take, please visit Council’s website or call Council on 8757 9000.
6 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS Developing your land You need to get Council’s permission if you are planning on: • Using land • Demolishing a structure • Subdividing land • Any other development • Erecting a building that requires development • Carrying out consent development work To get development consent, you need to lodge a Development Application (DA) with Cumberland Council. To find out what steps you need to take, please visit Council’s website or call Council on 8757 9000 and speak to a Development Enquiry Officer. It is also a good idea to talk to your neighbours as early as possible about your intention on developing your land.
Outdoor dining If you operate a hospitality business and would like to utilise footpath space for outdoor dining, Council can assist in providing advice and a streamlined application process.
Food Business and Public Health Council together with the NSW Food Authority runs programs for businesses to improve hygiene standards for food management. This includes online training and food safety excellence recognition programs. Council’s Environmental Health Service team also interacts with food businesses including mobile, temporary and home- based businesses, skin penetration businesses and industrial businesses around environmental controls. The Cumberland Council Food Matters Information Guide provides food retailers with current information on food safety matters and promoting good food safety practices.
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 7 LIVE AND WORK
Safety All non-emergency police-related matters can be reported to the Police Assistance Line on 131 444. All emergency matters should be reported directly to the Police by phoning 000. Town Centre Audits are organised regularly across Cumberland to identify and respond to community safety concerns and access issues. Businesses and community members are invited to join Council staff and Police in a walk through the town centre area. For details of upcoming audits, visit cumberland.nsw.gov.au/safety
Do you see something that needs fixing? We understand that residents and businesses take pride in the appearance of their local area. To report damage to footpaths, roads, blocked drains, abandoned trolleys, or anything that requires attention, contact Council on 8757 9000 or email [email protected]
How to contact Council Our friendly Customer Contact team are For multi-lingual support, please contact available to assist with your enquires: the Translating and Interpreting Service Phone: 8757 9000 (TIS) on 131 450 and ask to be connected to Email: [email protected] Cumberland City Council on 8757 9000. Fax: 9840 9734 If you are deaf or have a hearing or speech Postal Address: P O Box 42, impairment you can contact us directly via Merrylands NSW 2160 the National Relay Service. Please provide In person: 16 Memorial Avenue, Merrylands Council’s contact number 8757 9000 on your 1 Susan Street, Auburn call and you will be connected with us.
8 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS CON NECT: Community services Access Loop Bus Council provides two free shuttle bus services to connect residents across the local government area where there is limited access: • A weekday ‘Access Loop’ (Tuesday, Wednesday, Thursday, and Friday) – priority is given to seniors and people with disability • A weekend ‘Rivers and Gardens Loop’ (Saturday and Sunday) The bus travels in a loop, starting and ending at the Auburn Botanic Gardens. There are 2 wheelchair spaces available on the bus. If you use a wheelchair and are planning to take the bus, please call Council to book before your trip. Seniors and people with a disability have priority seating on the bus, but if there are available seats other people can use the bus service for free. You can find the timetable for the loop bus at Council’s community centres, libraries and Customer Contact Centres or on the website. Contact: 8757 9031
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 9 CONNECT
Nutrition services (meals) Council provides freshly cooked, home-delivered meals for people aged 65+ and people with disability in the Cumberland area. This service is flexible to your dietary needs. Contact the Service Development Team on the number below to find out more. Contact: 8757 9041
Wellness and over 55s programs Council’s Social Inclusion team provides a number of programs for over 55s across the Cumberland area. These programs include: • Yarn-Up group for Aboriginal • Shopping assistance, home and Torres Strait Islander visits and support to attend people who are 50+ appointments • Gentle exercise groups • Transport assistance for all • Social outings Council-run programs Contact: 8757 9041
Social support for people with disability Council’s Lifestyle and Leisure Links Program runs a number of outings and activities for people with disability and respite opportunities for carers. This program includes: • Group activities • Weekend and weeknight outings • Respite for carers • Transport for all Council-run programs Contact: 8757 9041
10 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS Affordable housing for seniors Cumberland City Council has 76 self-care units for seniors to provide affordable and accessible accommodation for those who need it. The units offered are studio (only suitable for a sole occupant) and one bedroom units (suitable for a maximum of two residents). Contact: 8757 9000
Volunteering Cumberland City Council’s Volunteers Program offers local residents the chance to be involved in a range of Council activities and programs. Volunteer opportunities are available in a wide range of areas including libraries, community centres, parks and gardens, administration and community events. To find out more about the different kinds of volunteering positions and how to apply visit Council’s website. Contact: 8757 9000
Lifelong learning program Every term, Council offers a new program of free and affordable programs for local residents. These activities include: • Health, fitness and recreation • Creative arts • Food and culture • Programs for children and • Education and learning young people Pick up a copy of the Lifelong Learning Program from any Council Library, Community Centre or our Customer Contact Centres. You can also view the program and book online, go to: cumberland.nsw.gov.au/lifelonglearning
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 11 CONNECT
Grants We provide support for local organisations and community groups through a range of grants and funding opportunities. You can sign up via our website for our monthly grants newsletter to get the latest information about available opportunities. www.cumberland.nsw.gov.au/grants
Community gardens There are three beautiful community gardens in Cumberland City (located in Auburn, Merrylands and Wentworthville). Groups of residents meet weekly to tend to the gardens and grow crops of fruit, vegetables and herbs. There are also different gardening workshops you can take part in to build your gardening skills. Wentworthville Community Garden: wentworthvillecommunitygarden.com.au Auburn Friendship Garden: 8757 9028 Merrylands Garden: 8757 9000
Youth programs Cumberland City Council has a range of services for young people aged 12-18 years old. Every week there are free activities for young people. • Drop-in sessions • Homework help • Outings • Employment support • Events • Health and fitness programs • Structured programs during • Music programs school term
12 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS School holiday program Every school holidays, Council offers a range of free and age specific activities for children and young people, aged 5 to 18 years. This includes excursions, family fun days, sports and art/craft workshops. You can either pick up your brochure from any of our libraries or the Customer Contact Centres in Auburn or Merrylands or download it from Council’s website cumberland.nsw.gov.au/school- holidays. Book in early so you don’t miss out.
Immunisation clinic Council has been running a free immunisation clinic for children from 6 weeks to 5 years of age for over 60 years to protect children and the community against vaccine-preventable diseases. Contact: 8757 9642
Follow us
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 13 CONNECT
Long day care Cumberland City Council operates eight Long Day Care Centres for children birth to school age. The centres provide a safe and stimulating environment for children, which helps transition them towards school. Council’s centres comply with National Quality Standards and provide quality services to cater to the needs of individual children. Long Day Care offers an education-based preschool program which aims to meet the needs of children, stimulate further learning and prepare children for school.
Occasional care Council’s Sometime Centre offers Occasional Care which is care that is booked by the hour and is suitable for families working part-time or casual, studying or attending appointments. The centre provides a diverse learning environment that meets local community needs. This is achieved by offering a flexible service where children up to school age can attend from 30 minutes to a full day, in a safe, secure, home-like environment.
Family day care Cumberland City Council’s Family Day Care is a quality education and child care service that offers professional and supervised care for children up to 13 years in the private homes of approved, registered Family Day Care educators. Family Day Care is managed by Council to provide the highest standards of quality care for children in a secure and stimulating home environment. Family Dare Care offers flexible care hours and multicultural educators which are ideal for all families, including shift workers, on-call employees, single parents and parents from culturally and linguistically diverse backgrounds.
14 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS Out of school hours care (OOSH) Council operates seven before and after school care centres catering for children starting from kindergarten to the age of 13 years who attend primary school in the Cumberland Local Government area and surrounding areas. The centres provide a range of recreational activities in a safe enjoyable atmosphere. Children can choose what they would like to do, from sport, art and craft, group games or quiet play. Council also offers School Holiday Care at four of its education and care centres. The Children’s Services school holiday program is filled with exciting activities, theme days, excursions and workshops focusing on recreational and educational programs. To find out more, please visit Council’s website or call8757 9000.
Literacy programs Research shows that foundation skills learnt between the ages of 0 and 5 years are critical for developing literacy skills at school. Paint Cumberland REaD is a community literacy capacity building program offered in Cumberland Council’s local government area. The program’s aim is to encourage all levels of the community to support the development of children’s early literacy skills from birth, so that children are ready for reading and writing when they start school. Poppy the Possum is Council’s literacy mascot who ventures to services, parks, public places, and local events to read stories to children. For further information and to attend a Poppy the Possum event visit Council’s website.
Bush school – Central Gardens, Merrylands Children’s Services facilitate children’s educational sessions in a natural outdoor environment at the Bush School. The events provide fun mornings of stories, songs, a visit from Council’s literacy mascot Poppy the Possum and a visit to the Central Gardens animal enclosures. The Bush School delivers engaging play based experiences fostering an understanding and appreciation of the environment and nature through literacy and activities. For more information on these sessions or to book your own session at the Bush School, please contact [email protected].
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 15 CONNECT
Community venues Council has 19 different community venues in various locations across the area. Four of these community centres are staffed by Council: • Auburn Centre for Community • Berala Community Centre • Granville Youth and Community Recreation Centre • Guildford Community Centre Council and other organisations run many different programs and services from these locations. Individual residents can also hire these venues for small groups, parties, community celebrations and more.
Regional parks There are three big regional parks you can visit. • Auburn Botanic Gardens • Central Gardens, Merrylands West • Holroyd Gardens, Merrylands Each park is different, but may feature special things like native animal enclosures, native gardens, an amphitheatre, ponds and water features, adventure playgrounds, BBQ and picnic areas, walking trails, a bicycle track and more!
Sportsgrounds and tennis courts There are 45 sportsgrounds and 26 tennis courts across Cumberland City which can be hired. These include facilities for: cricket, soccer, netball, softball, football, Flyball, Vigoro, baseball, AFL, Rugby League and cycling.
16 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS Swimming centres and learn to swim There are five swimming pools in Cumberland City. If you want to learn how to swim, there are classes you can join. These are located in Lidcombe, Merrylands, Granville, Guildford and Wentworthville.
Parks and playgrounds There are many parks and playgrounds for you to explore and enjoy in Cumberland City. See map page 18.
Find out more and book If you want to find out more about a General facility hire: community venue or sport facility, go to [email protected] Council’s website. Parks and sportsgrounds hire: cumberland.nsw.gov.au/venues-hire [email protected] If you want to book a venue, please contact Council’s bookings team: 8757 9000
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 17 23 81 Toongabbie
74
57
Pendle Hill 87 68 24 102 21 48 Toongabbie Rd Wentworthville M4 Motorway 11 35 Westmead 97 Great Western Hwy 40 59 54 70 76 5 108 94 47 50 46 20 52 107 Wentworthville 79 58 75 Ward 45 110 89 83 60 13 30 63 18 43 26 29 Merrylands Rd 27 12 69 56 42 49 19 98 Greystanes Rd 95 66 Granville 80 17 53 1 16 39 51 62 91 Woodville Rd Clyde Merrylands Greystanes 44 64 8 41 33 82 Ward 4 3 6 93 Fowler Rd Granville 109 Parramatta Rd Ward 73 90 96 37 111 84 Clyde Street 38 55 Auburn Cumberland Hwy 85 10 65 31 St Hilliers Rd 9 14 88 92 61 100 71 28 113 Guildford 25 103 112 78 106 2 67 South Granville Ward 36 114 15 115 Lidcombe 105 32 7 Yennora 101 104 72 Regents Park 77 Berala 99 Ward
Park Road
86 22
34 Olympic Drive Regents Park
N18 LIVE, CONNECT, EXPLORE AND HAVE YOUR SAY IN CUMBERLAND 23 81 Toongabbie 74 COUNCIL SERVICES for local residents
Railway Station Council Boundary Council Office 57 Railway Line Wentworthville Ward Community Garden Pendle Hill 87 68 24 M4 Motorway Greystanes Ward Community Centre 102 21 48 Toongabbie Rd Wentworthville 11 M4 Motorway Local Road Granville Ward Community/Function Venue 35 Westmead 97 Great Western Hwy 40 59 54 70 76 5 108 Regional Road South Granville Ward Regional Garden 94 47 50 46 20 52 Regents Park Ward Library
107 79 Wentworthville Art Gallery 58 75 Ward 45 110 Education and Care Services 89 83 60 13 30 63 18 Tennis Court 43 26 29 Merrylands Rd 27 12 69 56 42 49 19 98 Swimming Pool Greystanes Rd 95 66 Granville 80 17 53 1 16 39 51 62 91 Woodville Rd Clyde Sportsground Merrylands Greystanes 44 64 8 41 33 82 Golf Club Ward 4 3 6 93 Fowler Rd Granville 109 Parramatta Rd Ward 73 90 96 37 111 84 Clyde Street 38 55 Auburn Cumberland Hwy 85 10 65 31 St Hilliers Rd 9 14 88 92 61 100 71 28 113 Guildford 25 103 112 78 106 2 67 South Granville Ward 36 114 15 115 Lidcombe 105 32 7 Yennora 101 104 72 Regents Park 77 Berala 99 Ward
Park Road
86 22
34 Olympic Drive Regents Park
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 19 COUNCIL SERVICES
Council Offices Libraries Swimming Pools 1. Council office in Merrylands 28. Auburn Library 64. Granville Pool (16 Memorial Avenue, 29. Granville Library 65. Guildford Pool Merrylands) 30. Greystanes Library 66. Merrylands Pool 2. Council office in Auburn 31. Guildford Library 67. Ruth Everuss Pool (Civic Place, 1 Susan Street, Auburn) 32. Lidcombe Library 68. Wentworthville Pool 33. Merrylands Library 34. Regents Park Library 35. Wentworthville Library and Community Gardens Toy Library Sportsgrounds 3. Auburn Centre for Community 69. Alpha Road Park 4. Merrylands Community Garden 70. Bathurst Street Park 5. Wentworthville Community 71. Bright Park Garden Art Gallery 72. Coleman Park 36. Peacock Gallery and Auburn 73. Colquhoun Park Arts Studio 74. CV Kelly Park Community Centres 75. Daniel Street Park 6. Auburn Centre for Community 76. Darling Street Park 7. Berala Community Centre Education and Care Services 77. Everley Park 8. Granville Youth and Community 37. Auburn Long Day Child Care 78. Fairfield Road Park Recreation Centre Centre 79. Freame Park 9. Guildford Community Centre 38. Cumberland Council Family Day 80. Gipps Road Park Care 81. Girraween Park 39. Frances Fisk Child Care Centre 82. Granville Park 40. Friend Park Children’s Centre 83. Greystanes Sportsground Community/Function Venues 41. Guildford West Children’s 84. Guildford Park 10. Auburn Town Hall Centre 85. Guildford West Sportsground 11. Domain Community Rooms 42. Holroyd Children’s Centre 86. Guilfoyle Park 12. Granville Town Hall Banksia Babes 87. Harold Read Park 13. Greystanes Community Centre 43. Holroyd Children’s Centre 88. Harry Gapes Reserve 14. Linnwood House Gumnut Grove 44. 89. Holroyd Sportsground 15. Lidcombe Community Centre Guildford West OOSH 45. 90. Horlyck Reserve 16. Holroyd Centre Parramatta West OOSH 46. 91. King Park 17. Merrylands Community Centre Pemulwuy Children’s Centre 47. 92. Lidcombe Oval 18. Merrylands Park Function Hall Pemulwuy OOSH 48. 93. Long Street Park 19. Nemesia Street Hall Pendle Hill OOSH 94. MJ Bennet Reserve 20. 49. The Sometime Centre Pemulwuy Community Centre 95. (Alan G Izzy Community Centre) 50. Ringrose OOSH Merrylands Park 96. 21. Redgum Centre at 51. Sherwood Grange OOSH Mona Park Wentworthville 52. Wenty Children’s Centre 97. Monty Bennett Oval 22. Regents Park Community Centre 53. Widemere OOSH 98. Nemesia Street Park and Community Hub 99. Norford Park 23. Toongabbie Community Centre 100. Oriole Park 101. Peter Hislop Park 24. Wentworthville Community Tennis Courts Centre 102. Pendle Hill Park 54. Bathurst Street Park, Greystanes 103. Phillips Park 55. Byrnes Street, South Granville 104. Princes Park 56. Central Gardens, Merrylands 105. Progress Park Regional Gardens 57. Civic Park, Pendle Hill 106. Ray Marshall Reserve 25. Auburn Botanic Gardens (Fauna 58. Dirrabarri, Pemulwuy Park) 107. Roberta Street Park 59. Fullagar Road, Wentworthville 26. Holroyd Gardens 108. Sydney Smith Park 60. Greystanes Sports Ground, 109. 27. Central Gardens Merrylands Greystanes Tait Street Park (Fauna Park) 110. 61. Guildford West, Foray Street, Ted Burge Sportsground Guildford West 111. Tom Uren Park 62. Lawson Square, Merrylands 112. Webbs Avenue Playing Fields 63. Merrylands Park, Merrylands 113. Wyatt Park
Golf Clubs 114. Woodville Golf Course 115. Rosnay Golf Club 20 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS EXPLORE: Arts, culture and events Peacock Gallery and Auburn Arts Studio You can visit the Peacock Gallery to see exhibitions, take part in family friendly art workshops or join a group of other artists who are living in the Cumberland area. To find out more, visit Council’s website. Contact: 8757 9029
Community events Every year, Council offers over 50 major and local events for local residents. These include: • Australia Day • Diwali Festival • Lunar New Year • Locale Festival • Cherry Blossom Festival ...and many more To find out what events are coming up close to you, visit Council’s website.
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 21 EXPLORE
EXPLORE: Libraries Join for free and get a library card It is free to join Cumberland City Council’s library service for all local residents. You can join by visiting your local library branch and providing one piece of original identification that shows your residential address. You will then receive your library card on the spot. This will mean that you can borrow from any of the Cumberland Council libraries. Suitable identification includes: • Driver licence • Photo ID card • Healthcare card • Bill or bank statement (less than 3 months old) • Rental agreement
What you can do at every library At the library, you can: • Borrow books, DVDs, music and more for free • Borrow books in different community languages • Use computers for free • Use WiFi • Find a quiet space to read or study • Print (for a small fee) • Get help with research
Programs for children and families Council’s libraries have many regular free programs for children and families. These include: • Homework help for primary and high school students • After school craft • Reading buddies • Baby and toddler rhyme time groups • School holiday programs
22 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS Programs for adults Council’s libraries have many free programs for adults which happen during the week. These include: • English conversation classes • One to one computer • Form filling help sessions • Individual job seeking help • Social groups like book • Justice of the Peace services clubs, movie clubs and poets and writers groups • Australian Citizenship workshops
Toy library Cumberland City Council provides a toy library service at the Wentworthville Library. Here you can borrow toys for your child to play with. Toys can be borrowed for any child or groups of children under 11 years old.
Where is a library close to you? To find out more about what programs or services your local library offers, call one of the library branches below and on the following page.
Auburn Library Granville Library Open hours: Open hours: 9.30am – 8.00pm I Monday to Thursday 10.00am – 8.00pm I Monday, Thursday 9.30am – 6.00pm I Friday 10.00am – 5.30pm I T uesday, Wednesday, 9.30am – 4.00pm I Saturday Friday 1.00pm – 4.00pm I Sunday 9.30am – 12.00pm I Saturday Location: Location: Civic Place, 1 Susan Street, Auburn NSW 2144 8 Carlton Street, Granville NSW 2142 Parking: 2 hours free – Susan Street Car Park (next to Granville Town Hall) Phone: 8757 9060 Phone: 8757 9061
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 23 EXPLORE
Greystanes Library Guildford Library Open hours: Open hours: 9.30am – 5.30pm I Monday, Tuesday, 10.00am – 8.00pm I Monday, Thursday Wednesday, Friday 10.00am – 5.30pm I T uesday, Wednesday, 9.30am – 8.00pm I Thursday Friday 9.00am – 12.00pm I Saturday 9.30am – 12.00pm I Saturday Location: Location: 732 Merrylands Road, Railway Terrace, Guildford NSW 2161 Greystanes NSW 2145 Phone: 8757 9063 Phone: 8757 9062
Lidcombe Library Merrylands Library Open hours: Open hours: 9.30am – 5.00pm I Monday, Wednesday, 9.30am – 8.00pm I Monday – Friday Friday 9.00am – 4.00pm I Saturday 10.00am – 6.00pm I Tuesday, Thursday 2.00pm – 5.00pm I Sunday 9.30am – 12.00pm I Saturday Location: Location: Corner of Miller and Newman Streets, Bridge Street, Lidcombe NSW 2141 Merrylands NSW 2160 Phone: 8757 9064 Phone: 8757 9065
Regents Park Library Wentworthville Library and Open hours: Toy Library 10.00am – 6.00pm I Monday, Wednesday Open hours: 9.30am – 5.00pm I Tuesday, Thursday, 9.30am – 8.00pm I Mo nday and Thursday Friday 9.30am – 5.30pm I Tuesday, Wednesday, 9.30am – 12.00pm I Saturday Friday Location: 9.00am – 4.00pm I Saturday 1 Amy Street, Regents Park NSW 2143 2.00pm – 5.00pm I Sunday Parking: 4 hours free, behind Library, Location: access via Regents Street 2 Lane Street, Wentworthville NSW 2145 Phone: 8757 9066 Phone: 8757 9067 Toy Library: 8757 9068 24-hours returns chute available near Lane Street entrance
24 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS have your s y HAVE YOUR SAY Council meetings Ordinary Council Meetings are held at 6.30pm are required to complete the Request to on the first and third Wednesday of each Address Council form (which can be found on month (except in January) at the Merrylands Council’s website). Administration Building, 16 Memorial Avenue, This form must be received by Council by 2pm Merrylands. All the dates and business on the day of the Council meeting. You will be papers for the meetings can be found on allocated 3 minutes to speak on the item. Council’s website. Any member of the community can put Any members of the public are allowed to attend questions on any Council related topic to a Council meeting. You can also watch the Council during the public forum section of the meeting via live streaming on Council’s website. meeting. If you want to address Council in relation to a report before Council for discussion, you
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 25 HAVE YOUR SAY
Committees There are 18 Advisory Committees who provide Council with advice and recommendations from local residents, service providers and other key stakeholders on matters which affect them. This includes: Aboriginal and Torres Strait Islander affairs, cultural events, community safety, parks, facilities and more. These Committees are open for all residents to apply and appointments will be made based on meeting certain criteria and spaces available.
Community engagement Council is continuously out and about engaging with our community to hear your views as we work to improve our community together. To find out what opportunities are coming up for you to have your say, go to: cumberland.nsw.gov.au/have-your-say
Internal Ombudsman Shared Service (IOSS) For Cumberland, City of Parramatta and Inner West Councils The IOSS is an ‘independent ear’ for community members, staff, Councillors and other Council stakeholders. We investigate complaints (including when you disagree with Council’s response); review and develop policies; and develop and deliver training. For more information, visit cumberland.nsw.gov.au/council/about-council/internal-ombudsman or email [email protected] Phone: 8757 9044
26 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS have your s y
Compliments and complaints Your feedback is important to us, whether you have a compliment or complaint about a service you have received. We value all feedback, because it helps us to improve our services. How to submit a compliment or complaint: Email: [email protected] Phone: 8757 9000 In person: Merrylands Service Centre 16 Memorial Avenue, Merrylands NSW 2160 Business Hours: 8.00am to 4.30pm Auburn Service Centre 1 Susan Street, Auburn NSW 2144 Business Hours: 8.00am to 4.30pm Visit our website for more information.
About Council In Australia, there are three different levels of Cumberland City Council is the name Government. of your Local Government. If you’ve lived 1. Federal Government – is responsible for here for a while, you may have been part of national decisions which affect all people in Holroyd, Auburn or Parramatta Council. In Australia, like immigration, trade, defence, May 2016, parts of these Council areas (also currency and communication services. called Local Government Areas or LGA) were joined together to make a new, bigger Local 2. State Government – is responsible for Government Area: Cumberland Council. things in their own state, like schools, hospitals, water and transport. Cumberland City Council is responsible for making the community safe, accessible and 3. Local Government – is responsible for a good place to live for 242,500+ people. local issues, like collecting waste, parks and These people live in 29 different suburbs building regulations. across 72kms2. Local Governments are also called Councils. The General Manager of Cumberland City Council is Hamish McNulty.
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 27 MAP OF CUMBERLAND CITY WARDS CITY OF CUMBERLAND MAP Clr Greg Cummings (Deputy Mayor) M M Clr Eddy Sarkis 0417 612 717 0425 348 000 M 0400 805 303 Clr Tom Zreika M 0414 504 Clr Paul Garrard M 0418 459 527 Clr Glenn Elmore
Greystanes Rd M4 Motorway M4 8757 9 T
Toongabbie Rd Millicent St Millicent Greystanes Ward 00 0
Cumberland Hwy Great Western Hwy Western Great
Merrylands Rd Gregory St Gregory cumberl W Toongabbie Pendle H Wentworthvi Paton St Paton dR yesreJ il l Wentworthville
Palmer St
Parkes St Parkes
Torrens St Torrens
ll e Arthur St Arthur an d.ns
Bowden St Ward Yennora Fowler Rd
Calliope St Calliope Fowler Rd Westmead w. gov.au
Cross St O’Neill St Gu il df
or d McArthur St McArthur South Granv Merrylands Ward coun [email protected] E
Granville Woodville Rd Ward Robertson St
il le Heath St Heath Clyde Street Granville M 0418 432 797 Clr Michael Zaiter M 0419 546 950 Clr Suman Saha M 0418 669 681 Clr Lisa Lake
Clyde
Princes Rd East Rd Princes
Provincial St Provincial Chiswick Rd Chiswick
Regents Park Park Road Auburn Byrne St Berala Louisa St St Hilliers Rd w. gov.au
Olympic Drive
Parramatta Rd Rd Parramatta Parramatta Regents Park Lidcombe Ward Cumberland Cumberland Cumberland Counc Councillors M 0405 070 007 Clr Ola Hamed M 0418 995 471 Clr Joseph Rahme (Mayor) M 0419 651 187 Clr Steve Christou City City Clr Kun Huang Clr Ned Attie M M M Clr George Campbell 0418 911 774 0419 583 254 0409 233 315 il lors
28 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS have your s y Councillor contact details Granville Ward South Granville Ward Clr Steve Christou (Mayor) Clr Glenn Elmore 0419 651 187 0418 459 527 [email protected] [email protected] Clr Ola Hamed Clr Paul Garrard 0405 070 007 0414 504 504 [email protected] [email protected] Clr Joseph Rahme Clr Tom Zreika 0418 995 471 0400 805 303 [email protected] [email protected] Greystanes Ward Wentworthville Ward Clr Greg Cummings Clr Lisa Lake 0417 612 717 0418 669 681 [email protected] [email protected] Clr Eddy Sarkis (Deputy Mayor) Clr Suman Saha 0418 306 918 0419 546 950 [email protected] [email protected] Regents Park Ward Clr Michael Zaiter 0418 432 797 Clr Ned Attie [email protected] 0419 583 254 [email protected] Clr George Campbell 0409 233 315 [email protected] Clr Kun Huang 0418 911 774 [email protected]
DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS 29 For multi-lingual support, support, please please contact contact the the Translating Translating and and Interpreting Interpreting Service Service (TIS) on(TIS) 131 on 450 131and 450ask to and be askconnected to be connected to Cumberland to Cumberland Council on City8757 Council9000. on 8757 9000.
30 DISCOVER YOUR COUNCIL – INFORMATION FOR CUMBERLAND RESIDENTS May 2020
Cumberland Senior's Festival Program - A4 - FINAL - 05.03.18.indd 32 5/03/2018 11:35:54 AM