Natural gas pipeline safety and emergency information for Emergency Responders

Emergency Number: 1-800-884-8811 About Alliance Pipeline

The Alliance system transports In case of an emergency call: liquids-rich natural gas from key Our pipeline is monitored 24/7. producingareasinwestern If you suspect a pipeline emergency, Canada and to the please call Alliance’s toll-free 24-hour Chicago market hub, delivering emergency number: an average of 1.6 billion cubic feet 1-800-884-8811 of natural gas every day—enough to meet the daily energy needs of How to reach us: more than seven million homes Canadian Public Awareness Program and businesses. (non-emergencies only)

Enbridge has a 50 percent Phone ownership interest in 1-877-640-8665 (Public Awareness Hotline) Alliance Pipeline. Email CdnPublicAwareness@.com

Mail: Public Awareness Program 200,425-1st Street S.W. , AB T2P 3L

Website: alliancepipeline.com/publicawareness

Alliance Pipeline is a joint venture partnership owned by Enbridge Inc. and Corporation.

In2018,theJointVentureannounceda new operating and administrative model for Alliance Pipeline that would see Enbridge managing operations for the system. Asaresult,withinthisbrochure you will see contact information that connects you with Enbridge employees. Pipeline Safety: 1 Asharedresponsibility

Alliance Pipeline (Alliance) is a natural After reading this brochure you gas pipeline system in your area that is should know how to: operated by Enbridge. • Use pipeline markers to identify the At Alliance, our most valuable proximityofpipelinesinyourarea. relationships are with the people • Recognize the signs of a natural gas and communities we touch through pipeline leak. our operations. • Respond to initial pipeline emergency Keeping in touch with you is very calls in your area. important to us; that’s why we contact • Contact Alliance (in emergency and those who live, work and congregate non-emergency situations). near our systems on an ongoing basis. • Work with Alliance when responding to This brochure is intended for an emergency situation. emergency responders— including firefighters,membersoflawenforcement, • Request emergency 9-1-1 dispatchers, emergency medical responder training. technicians, emergency managers, • Access and review Alliance’s medical facilities and mutual aid partners. Emergency Response Plan. In addition to containing relevant excerpts from our Emergency Response Plan, this brochure also helps inform you aboutyour vital role in pipeline safety, which may include: • Coordinating a community emergency response plan. We ask that you read, and then share with your • Activating your organization’s agency or department, emergency response plan. theimportantinformation • Contacting the pipeline operator in this brochure. if your organization receives the initial notification of a potential pipeline emergency. • Providing medical aid and other lifesaving services, if necessary. • Working with Alliance to keep the public safe in a pipeline emergency by disseminating information and determining and implementing evacuation procedures, if necessary. Our operations 2

Northwest Territories

Nunavut Zama

Fort St. John

Grand Prairie Fort McMurray BritishColumbia Cheecham

Manitoba

Edmonton

Alberta

Regina

Cromer Estevan Gretna

Alliance Pipeline Canada Alliance Pipeline U.S.

Included at the back of this brochure To obtain a more detailed map, please isamapoftheAlliancesystemthat visit alliancepipeline.com or contact identifies where our Field Response the emergency response coordinator Teams are located in proximity to for your area (all numbers are located your area. atthebackofthisbrochure). 3

The Canadian portion of the Alliance takes its responsibility for Alliance system transports safe pipeline operation very seriously. liquids-rich natural gas Being responsible for pipeline safety, however, does not mean we’re in it through 338 km of a 42-inch alone. We work year-round to keep our diameter and 1,222 km of a operations safe and reliable, and 36-inch diameter steel pipe. weregularlycommunicate important information to local governments, Our compressor stations, emergency services, utilities, contractors, landowners, tenants, whichmovethegasdown regulators and neighbours. the pipeline, are located While most of our system is buried out approximately 193 km apart of sight beneath the ground in the and our mainline block right-of-way (ROW), we never lose valves, which can be used sight of the bigger picture of our potential impact on the air, water and to stop the flow of gas in land around us, and our responsibility the pipeline, are located to preserve all elements of our approximately every 32 km. environment. Infact,ourpractices—including pipeline design, construction, testing, maintenance, operation and safety practices—are subject to government regulations, which we meet or exceed.

We constantly monitor all of our activities and take every step to make sureweprotecttheenvironment. Our control centres constantly monitor and control our network ofpipelines, keeping operators continuously apprised of conditions and trends alongtheROW.WealsohaveField Response Teams situated along the ROW in the unlikely event of an emergency.

Please see the back of this brochure for a map of field response staff locations near you. Recognizing the pipeline 4 right-of-way

A right-of-way (ROW) is Pipeline markers a strip of land of varying Pipeline markers are signs that widths that may contain indicatethatapipelineisinthearea. Whilethesesignsarelocatedat one or more pipelines. roads, railways, water courses and varying intervals along the ROW, these indicate only the approximate The pipeline ROW location of the buried pipelines and The ROW: should never be used as a reference • Identifies an area that restricts certain for the exact location. activities to protect public and ThereisnodistinctlooktotheROW environmental safety. and the depth and actual location of • Provides Alliance employees and the pipeline may vary across Alliance’s contractors access to the pipeline for system. As such, only an Alliance inspections, maintenance, testing and representative can accurately in an emergency. determine the location and depth of our pipeline. The ROW can exist in many kinds of ecosystems such as river crossings, That’s why it’s important to always call cultivated fields and urban areas. your local One-Call centre in advance Because of this, there is no distinct look of any planned activity. If underground to the ROW. utilities do exist, they will be located and identified using temporary colour- coded markings.

There may also be other pipelines in the area. As emergency responders, you shouldfamiliarizeyourselfwithall pipeline systems in your jurisdiction.

All pipeline markers provide important information including the pipeline owner name, the type of product being carried and an emergency number for reporting pipeline emergencies: 1-800-884-8811. Compressor stations 5

Natural gas is highly Thesestations,placedalongour transmission pipeline system, give pressurized as it travels the gas a needed “boost” helping it through a pipeline. get from one station to the next. Compressor stations operate 24 hours a day, 365 days a year and are monitored 24/7 by highly-trained Compressor stations personnel at a centralized gas control center. To ensure the natural gas remains pressurized, it must be compressed Wehavestrictproceduresinplaceat periodically along the pipeline. each of our stations and employ a This is accomplished by using variety of safety systems and practices compressor stations where gas is to protect the public, employees and compressed either by a turbine, a our facilities. In the unlikely event of an motor or an engine. incident, every station has an emergency shutdown system that Over extended distances, friction stops the compressor units, isolates and elevation differences reduce and vents the compressor station gas the pressure within the pipeline, piping,anddivertsgasinthepipeline which slows the flow of gas. That’s around the station. where compressor stations play a significant role. Recognizing the warning signs 6

Signs of a leak You might hear: Given our thorough maintenance, • An unusual roaring, blowing, testing, training, monitoring and safety hissing or loud whistling sound. programs, a pipeline leak is unlikely. You might smell: However, if one were to occur, it’s important that you know the warning • Noodourorasmellsimilarto signs and how to respond in the event diesel, oil or propane. of an emergency, or if you suspect pipeline operations have been Unlike the natural gas disrupted in any way. deliveredtoyourhomewhich may be odourized, the natural You might see: gasinAlliance’spipelineisnot • Asteam-likecloud. odourized. While you may noticeaslightsmellsimilarto •Unexpected frost build up on diesel fuel, oil or propane, you the ground. will not smell the common rotten egg odour associated • Dirt or dust being blown from with natural gas. the ground or appearing to be thrown into the air. It is important that you do not create an ignition source if you suspect • Bubbling in wet areas or anything abnormal along a pipeline blowingintotheairatapond, route. Potential ignition sources include creek or river. smoking materials or open flames, cell phones, pagers, flashlights, keyless Dead or dying vegetation on or • entry remotes, and motor vehicles. near a pipeline in an otherwise green area. It is also important to remember that emergency responders should never trytooperatepipelinevalves. Knowwhat’sthere: 7 product information

Itisimportanttoremember In concentrated amounts, these products are flammable. Natural that the natural gas carried gas is non-toxic, but can displace onAlliance’ssystemis oxygen, which could lead to a loss of consciousness or (in extreme flammable, hazardous, cases) asphyxiation. and explosive under Safety Data Sheets (SDS) contain information about regulatory specific conditions. classification, health hazards, toxicity, first aid and fire information for the products in the pipeline. Wetransportnaturalgasincluding SDSinformationregardingproductsis methane, propane, butane, pentane and available at various locations across ethane entrained within the our system. gas stream. In the event of a pipeline incident, The products transported on the Alliance representatives will provide Alliance pipeline are highly pressurized, emergency responders with the SDS for which keeps them in a gaseous state. the product in the pipeline. In the event of an uncontrolled release, product will exit the pipeline with Additional information about our considerable force. emergency management process can be found at alliancepipeline.com Natural gas is lighter than air and so /safetyenvironment. will generally dissipate harmlessly into the atmosphere.

Characteristics of Natural Gas

Natural gas Property or behaviour

Appearance Colourless

Odour Odourless (possibly a diesel-like odour may be detected) Unlike the natural gas delivered to your home which may be odourized, the natural gas in Alliance’s pipeline is not odourized. While you may notice a slight smell similar to diesel fuel, oil or propane, you will not smell the common rotten egg odour associated with natural gas.

Special Behaviour Lighter than air. It rises and dissipates into the atmosphere in open areas. In enclosed areas, it collects first overhead.

Hazards Extremely flammable and explosive under certain conditions. Asphyxiation can occur if vapors displace the oxygen in an enclosed area. A coordinated response 8 with Alliance

While rare, pipeline incidents As emergency responders, you are trained to deal with a wide variety of can occur. If potential trouble potentially dangerous conditions. occursanywhereontheline, Inthecaseofanaturalgaspipeline protecting the public is our leakorrupture,yourearlypresenceon the scene can help us determine what first priority. problem has occurred, what damage or disruption is either present or preventable, and how we can work together to manage the situation. Although our field response teams are immediately dispatched upon notification, local emergency response organizations often receive the initial report. Preparedness and quick responsehelptominimizethethreatto the public. Oursafetypriorityincludesfirst respondersandwevaluetheexpertise you possess. That’s why we are committed to strengthening our partnerships through meetings, training exercises, personal contact and information updates such as this brochure. We always appreciate hearing from you and encourage you to call at your convenience whenever you have questions or concerns. For Alliance, preparedness means developing integrated response plans based on open communication and teamwork. We work to provide local emergency services with the Maintaining open necessary information they require communication and a close to respond appropriately. We also hold working relationship with local regular emergency response training authorities and emergency andexercisesinselectlocations responders is essential for us throughouttheyeartokeepemployees’ in safeguarding the skills fresh, and to maintain strong and communities along our effective coordination with local pipeline routes. emergency responders. Receiving the call 9

Alliance’s field response Dealing with calls teams are generally The guidelines below may augment your standard procedure for handling dispatched to a pipeline emergency calls that relate to pipeline emergencies. This information is also incident in one of several ways: provided to landowners, residents and tenants. Advise the caller that Alliance field • The Alliance 24-hour control centre response crews will be contacted detects or is notified of and confirms immediately and will arrive at the a potential problem and, depending site as soon as possible. on the situation, notifies emergency responders directly. If the caller reports a strong • A landowner, tenant or member of the diesel, oil or propane smell or rotten public suspects a potential problem egg smell, advise the following at and phones the toll-free emergency your discretion: response number. • If you can do so safely, turn off • AnAlliancerepresentativeisalready any ignition sources that you on the scene and contacts emergency and others around you may be responders for assistance (such as using. Put out cigarettes or other monitoring access, controlling traffic, lit materials. fighting fires or evacuating residents). • Leave the area quickly. • An emergency response organization Moveasfarawayfromtheleakas receives the initial report. possible, to a safe position upwind ofthepotentialleaksite. •Avoid contact with escaping liquids, vapour clouds or gases. • Don’tstartyourcarorany other equipment that could be a potential ignition source. Do not operate pipeline valves.

4 If an evacuation centre has been designated, advise the caller of the location.

5 Contact Alliance using our toll-free, 24-hour emergency number: 1-800-884-8811. This number is also located on all pipeline marker signsalongtheROW. What you shouldn’t do

Never attempt to Do not create a spark. Ifafireoccursatan operate pipeline valves Possible ignition Alliance facility, unless or extinguish any sources include: livesareatrisk,weask pipeline fires. Doing so that fire crews stay • Smoking materials may prolong or worsen outside of the station an incident—or even • Open flames property until an Alliance causeanotherleakin • Light switches representative arrives. the pipeline. • Telephones, cell We work to protect Our control centre phones, pagers, people, property and the personnel can shut flashlights, keyless environment. In the event down valves entry remotes an incident occurs, let automatically, while theprimaryfireburnand trained personnel are • Motor vehicles control any secondary required to manually • Other electronic firesifsafetodoso. close other valves. devices In an Emergency system shutsystem in line is depressurized • Pipelinepressures • Valveclosuresandor • Estimated time until integrate into the establishedunified commandstructure communicationuntil Alliancerepresentatives arrive on site canprovidepipeline specificinformation suchas: 3. Unified command • Set up unified command • Allianceemployees • Maintainlinesof • Alliance representatives environment second and then property and safe to do so deny entry sources atmosphere (natural gas detection equipment) secondary firesto if safe do so 2. Establish a safety zone Establish a Safety Zone – minimum radius of 800 metres. • people Protect first, • if necessary Evacuate • Isolate area and • Eliminate all ignition • If possible, monitor • Contain or control

communication between Alliance and Incident Commander emergency responders for emergency Key actions Toll Free Emergency Number 1-800-884-8811 • Establish When calling, please provide: • Name • Location • Description the of Immediately phone the Alliance emergency toll-free number. Our monitoring system may have already alerted us to the disruption, but please call to be sure. 1.NotifyAlliance Pipeline Planning ahead

Planningaheadallowsusto work together as an effective teamifanemergencyoccurs. Alliance’s visits with local authorities and emergency response organizations are an opportunity to discuss a coordinated approach to handling pipeline incidents.

Immediate response In the event of an incident, our emergency plan will immediately go into effect. • Alliance will work with local emergency responders to identify and solve the problem. • Personnelfromourcontrolcentrehavethe ability to quickly shut down and isolate sectionsofthepipeline. •Local emergency responders will be notified. They may secure the area and moveresidentstoasafelocation depending on the situation. • Our trained response crews will arrive to deal with the release and repair the damaged pipe or facility. If an incident occurs, Alliance’s response teams are responsible for ensuring the problem is dealt with quickly and efficiently. Our personnel will work to keep responders and the public safe, protect the environment from further harm and conduct all necessary follow-up steps to return the community to its original condition.

Incident Command System (ICS) 14

Alliance uses the Incident Elements of response management enabled through use of the ICS: Command System (ICS) • Incident Action Plan—define objectives, for managing a response strategies, resources that contribute to public safety, responder safety and toanemergency. the environment • Site safety and security Its organizational structure is • Communications plan designed to coordinate with • Containment other responding agencies. • Clean-up and waste management • Public information management Through specific roles under a unified command system, Alliance will work together with local responders to effectively, safelyandefficientlymanageanyincident along the Alliance system.

Basic Incident Command System Structure

Command Operations Planning Logistics Finance

Overall Reduceor Collection, Supplying All financial managementand eliminate the evaluationand supportneeds matters determination hazard,implement dissemination of of priorities containment and tactical information, and objectives control measures development of for the safety an Incident Action of responders, Plan(IAP),and the public and coordination theenvironment, of resource and restore identification normaloperations 15

TheICSisaflexible,scalabletoolthat provides a common framework, uses common terminology and has standardized job aids. These attributes help ensure that the incident swiftly transitions from the reactive toproactivephasebysettingupachainof command, establishing a set of priorities and strategies, and coordinating resources to address those priorities, often with our emergency response partners. By using the ICS, trained personnel from across the organization can be deployed to support an incident. Training and exercises 16

Emergency response training Throughout the courses, participants will learn: exercises are a key part of • Thebasicsofgasandliquids our emergency response pipeline operations preparedness. Frequent exercise • Potential hazards associated participation by all emergency with products responsestaffiscriticalto • Pipeline emergency maintaining response readiness. response tactics • How to manage pipeline emergency response Online emergency responder training • How to apply the information to real-life situations TheAmericanPetroleumInstitute(API)and theAssociationofOilPipeLines(AOPL) • Guidance for creating your havecreatedafreeonlinetrainingportalto County Pipeline Plan assistfirstrespondersonthetechniques Thetrainingisavailableat and skills necessary to address liquids or mypipelinetraining.com. natural gas pipeline emergencies. Content Certification is also available, for these offerings comes from the National by request, upon completion Association of State Fire Marshals (NASFM) of the program. “Pipeline Emergencies” curriculum and as such is considered best-in-class. Exercise participation The three available courses are organized by need: Alliance’s Field Emergency Response Plans are available to all emergency 1. Emergency Personnel Awareness response organizations within proximity (Introduction) of our operations. The Field Emergency Response Plans focus on first responder 2. First Responders Operations actions including how Alliance will work (Intermediate) with first responder organizations during 3. Hazardous Materials Technician the initial stages of a pipeline incident. (Comprehensive)

If you would liketoparticipateinan emergency response exercise, please call the numberforyourarea,listed on the last page of this brochure and ask to speak toanemergencyresponse coordinator. 17

Alliance also has Emergency Response • Material hazards and risk assessment Plans available to first responders. techniques These plans are our all-encompassing • Basic first aid skills emergency response plans that describe • Initiating notifications our Emergency Management Program, including how we manage mitigation, • ICS organization during an emergency preparedness and response. • Media communications All plans are available online at Types of exercises alliancepipeline.com/emergencyplans. If you have any questions or would like to • Workshops provide feedback on our emergency • Tabletop Exercises response plans, please contact us. • Drills Types of training • Functional Exercises Alliance response personnel receive regular • Full-scale Exercises training—both in classroom and field demonstrations including: Media communications • Pipeline operating practices and A coordinated approach to media procedures (including emergency communications allows accurate, important response) informationtobeprovidedtothepublicwith • Implementation and activation minimum confusion or delay. We have of Emergency Response Plans trained and qualified spokespeople to • Safety procedures coordinate public statements and respond • Selection and use of personal to media inquiries. Our spokespeople can protective equipment be reached at 1-888-992-0997 orbyemail at [email protected]. Protecting your community 18

Prevention is key. These measures include: • Sophisticated Supervisory Control and While Alliance has developed Data Acquisition (SCADA) that operate effective emergency response 24-hoursaday,365daysayear •RegularpipelineROWpatrolsbyaircraft procedures, we continue to focus and in some areas by land on all of the tools, technologies • Investigative dig programs to support and and strategies that support safe confirm pipeline integrity • Meeting and exceeding industry and reliable operations. standards and regulations • Public awareness education • Stationing field response staff along our ROW • Research and development on technologies designed to prevent corrosion and cracking • Theuseofdurablecoatingsystemsand cathodic protection (use of low voltage electric current) to protect pipe from external corrosion • The use of increasingly sophisticated in-line inspection technologies to measure the size and location of every minuscule change in the integrity of every line in our system

Security Alliance views the security of our facilities as an integral part of our Emergency and Security Management Program. As such, wecontinuetoexerciseourplans, participate in industry groups, and maintain open communications and close working relationships with local authorities and emergency responders. Maintaining pipeline integrity Fromthepurchaseofhigh-qualitysteelpipe manufactured to meet stringent criteria, to the cathodic protection system we employ to prevent corrosion, Alliance makes the safety of the system a priority before and during its operation with a variety of processes and technologies. UV 97 PEACE RIVER REGIONAL UV955 *#*# DISTRICT DIVISION Alliance NO. 23

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37 NO. 7 V Alliance Pipeline Limited Partnership, 406.4 !% Compressor Station U KO DIVISION DIVISION DIVISION NO. 5 Alliance Pipeline Limited Partnership, 508 N UV UV13 NO. 1 *# M&R Station NO. 2 2 UV361 CT DIVISION DIVISION Alliance Pipeline Limited Partnership, 609.6 Alliance Pipeline NO. 1 UV13 !%*#^_ DIVISION NO. 2 UV705 (! DIVISION Estevan Alliance Pipeline Limited Partnership, 914.4 Oxbow UV NO. 3 83 GO Enbridge Pipeline NO. 4 18 UV61 UV UV18 0 100 UV 200 300 KM Highway DIVISION UV52 BOTTINEAU NAD 1983 Northwest Territories Lambert NO. 3 BURKE North American 1983 Municipal District CANADA DIVIDE UV501 © 2020, Enbridge Inc. Reserve BLAINE U.S.A. DANIELS SHERIDAN This map has been compiled from the best existing sources available at the time of NORTH Minot preparation. However, Enbridge Inc., Enbridge Energy and/or its affiliates and/or PHILLIPS VALLEY Parks or Recreation Area FLATHEAD GLACIER TOOLE HILL WILLIAMS subsidiaries do not guarantee the accuracy of the map or assume responsibility of MONTANA DAKOTA WARD liability for any reliance thereon. ROOSEVELT U:\GIS\Maps\GTM\Emergency Response\ResponderMaps_Alliance.mxd How to reach us

Emergency Number 1-800-884-8811

We appreciate your calls, any If you suspect there is a problem with an time of the year, any time of day. Alliance pipeline, please call us toll-free , 24-hours a day: 1-800-884-8811. Thispagecontainsimportant phone numbers you can Moreinformationcanalsobefoundonline at alliancepipeline.com/ use to contact a representative. SafetyEnvironment/Safety/Emergency

If you have any comments or questions, please contact us. Please call your local For general information about regional office listed to the right and ask Alliance Pipeline, contact us at to speak to an Alliancerepresentative 1-877-640-8665 or by email at or an emergency response coordinator. [email protected]

For an Alliance/Enbridge representative: AHelpfulTip:Save the Alliance (non-emergencies) emergency phone number in your list of contacts or cell phone for British Columbia quick reference in an emergency. Advisor, Lands & ROW: 1-780-984-0899 We also suggest that emergency officials post the Alliance Alberta emergency number to public safety Advisor, Lands & ROW: 1-780-918-7657 answering points (PSAPs). Saskatchewan Advisor, Lands & ROW: 1-306-551-5825 Alliance Pipeline - an Enbridge Company Public Awareness Program, 2021