ZD421 and ZD621 Users Guide (En)
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ZD421 and ZD621 Series Link-OS® Printers User Guide P1123730-01EN ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. © 2021 Zebra Technologies Corporation and/or its affiliates. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. For further information regarding legal and proprietary statements, please go to: SOFTWARE: zebra.com/linkoslegal COPYRIGHTS: zebra.com/copyright WARRANTY: zebra.com/warranty END USER LICENSE AGREEMENT: zebra.com/eula Terms of Use Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies. Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice. Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom. Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Publication Date March 24, 2021 2 Contents About ................................................................................................................................................. 11 Printer Resources .......................................................................................................... 11 Zebra OneCare Printer Service and Support................................................................. 12 Icon Conventions ........................................................................................................... 12 Introduction....................................................................................................................................... 13 Link-OS 4 inch Desktop Thermal Printers...................................................................... 13 Common Desktop Link-OS Printer Features .......................................................... 14 Link-OS 4 inch Desktop Printer Options................................................................. 15 Zebra Label Printing Solution........................................................................................ 17 Modes of Printing.................................................................................................... 17 What’s in the Box? ........................................................................................................ 18 Unpack and Inspect the Printer .............................................................................. 18 Printer Features ................................................................................................................................ 20 Inside the ZD421 Dual Capacity Ribbon Roll Printer.............................................. 22 Inside the ZD621 Dual Capacity Ribbon Roll Printer.............................................. 23 Inside the ZD421 Direct Thermal Printers .............................................................. 26 Inside the ZD621 Direct Thermal Printers .............................................................. 27 Inside the ZD421 Ribbon Cartridge Printer ............................................................ 28 Label Dispenser Option (field installable) - All Models ........................................... 30 Cutter Option (field installable) - All Models ........................................................... 30 Linerless Media Tear-Off Option (Direct Thermal Models Only) ............................ 31 Linerless Cutter Option (Direct Thermal Models Only)........................................... 31 Identifying Platen Drive Rollers Types.................................................................... 32 Printer Power Supply Options ................................................................................ 33 ZD621 Direct Thermal Locking Printer Features .................................................... 35 Zebra Print Touch ......................................................................................................... 36 3 Contents Controls and Indicators ................................................................................................................... 37 User Interface.................................................................................................................37 Standard Interface Controls.................................................................................... 38 Meaning of the Indicator Light Patterns ........................................................................ 41 Status - Typical Operating Conditions .................................................................... 41 Status - Printhead Operation .................................................................................. 43 Status - Bluetooth Low Energy (BTLE) Option ....................................................... 44 Status - Ethernet (LAN) Option............................................................................... 44 Status - Wi-Fi (WLAN) Option ................................................................................ 45 Battery Indicators and Controls...................................................................................... 45 Install Hardware Options ................................................................................................................. 47 Field Installable printer Accessories and Options .......................................................... 47 Printer Connectivity Modules ........................................................................................ 49 Accessing the Connectivity Module Slot................................................................. 49 Installing the Serial Port Module............................................................................. 50 Installing the Internal Ethernet (LAN) Module......................................................... 51 Installing the Wireless Connectivity Module ........................................................... 53 Media Handling Options................................................................................................ 56 Removing the Standard Bezel................................................................................ 56 Installing the Label Dispenser ................................................................................ 57 Installing the Standard Media Cutter ...................................................................... 58 Installing the Linerless Media Cutter ...................................................................... 59 Installing the Linerless Media ‘Tear-Off’ Bezel ....................................................... 60 Media Roll Core Size Adapters .............................................................................. 61 Print Resolution Upgrade Kits ................................................................................ 63 Installing the Attached Power Supply Base Options .............................................. 64 Installing the Attached Battery Base Options ......................................................... 66 Installing the Battery into the Attached Power Base............................................... 67 Color Touch Display and Controls.................................................................................................. 68 Color Touch Display Printer Controls............................................................................. 69 Home Screen ................................................................................................................. 70 Printer Status.......................................................................................................... 70 Printer Info .............................................................................................................. 71 Printer Wizards ....................................................................................................... 72 User Menus ............................................................................................................ 74 System Menu ...............................................................................................................