August 2015 Hokkaido leverages its frosty weather to lure events

Singapore gets more MICE budget

There’s plenty to watch out for when holding association meetings in China Asia-Pacific’s intelligent business events resource

INCENTIVE IDEAS There’s nothing better than unique travel ideas to 33motivate top achievers to strive for greater targets

mice Aug p00 front coverKYmy.indd 1 21/7/15 3:14 pm hotel of design Every detail in the 654 rooms and suites Luxury & Lifestyle Hotel of Design is brilliantly curated and meticulously cra‡ed by renowned French designer, Philippe Starck and creative individuals from around the world, ensuring only the finest of the experiences.

imaginative social spaces Uniquely designed for guests to aspire and be inspired; where work and play seamlessly blend together; where individuals gather to build connections or indulge in solitude in the many spaces within The South Beach.

mood food & drink For the best personalities from wining and dining – experience Mood Food & Drink at any of our four restaurant and bars at The South Beach. Perfect for a romantic dinner, business lunch or celebratory drinks, be part of a diverse selection of gastronomic encounters that suit or help set your every mood. At The South Beach, we have something for everyone and every need.

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Introductory Room Oer starting from SGD 490++ per night

For bookings and OPENS IN information, please email [email protected] SINGAPORE 2015 or call +65 6818 1881 t The South Beach is a H.I.P. (Highly Individualised People and Places) hotel that aspires to Create Infinite Experiences for you, with you. With commanding views a member of over the Lion City’s skyline, the hotel fuses contemporary ecological architecture with restored heritage buildings from its past life as a military camp. Standing as a gateway to Singapore’s thriving city centre and historic Civic District, the hotel is walking distance from MRT stations, shopping malls and places of interests including art & history museums and the Esplanade Theatres. The hotel is also conveniently connected to Suntec Singapore Convention & Exhibition Centre via an aerobridge.

the south beach | 30 beach road singapore 189763 | +65 6818 1888 | thesouthbeach.com.sg

TTGMICE_160715.indd 1 16/7/15 5:56 pm EDITORIAL Karen Yue Group Editor ([email protected]) Xinyi Liang-Pholsena Be proud, get loud Assistant Editor, TTG Asia ([email protected]) Dannon Har Assistant editor, TTG Asia Online ([email protected]) about incentives Paige Lee Pei Qi Assistant Editor, Singapore ([email protected]) I love it when mega incentive movements make headlines in S Puvaneswary general news media. When China’s Tiens Group took 6,400 Editor, Malaysia/Brunei ([email protected]) happy employees to various destinations across France in May Mimi Hudoyo this year to celebrate its 20th anniversary, the event was picked Editor, Indonesia ([email protected]) Rachel Lee up and reported on by the BBC, CNN, Channel NewsAsia, The Copy Editor ([email protected]) Independent and The Guardian, among many others. Greg Lowe Thailand ([email protected]) Overnight, the concept of incentive travel became a hot topic Oliver Slow, Sid Dhartha Myanmar of discussion, especially among people who had never heard of ([email protected], [email protected]) it and were not aware that some companies do motivate staff Prudence Lui Hong Kong/Greater China and business partners to loftier goals with unique and exciting ([email protected]) Karen Yue travel programmes. Caroline Boey China & Special Projects Group Editor ([email protected]) The incentive travel industry needs this sort of attention. Julian Ryall Japan ([email protected]) When SITE and Sales & Marketing Management magazine did Rosa Ocampo a joint survey in 2014 on how incentive travel is being used, The Philippines ([email protected]) Rohit Kaul India it discovered that 55 per cent of respondents (278 companies ([email protected]) were surveyed in all) were not in support of this activity. It Feizal Samath Sri Lanka/Maldives ([email protected]) further reported that 88 per cent of these non-users have never Redmond Sia, Goh Meng Yong used an incentive travel programme and 79 per cent have Creative Designers never even considered using one. Cost and administrative Jerlene Ng, Samuel Ng Editorial Interns Lina Tan Editorial Assistant issues emerged the most common reasons for avoiding such programmes, while those that once organised an incentive trip SALES & MARKETING Michael Chow Group Publisher chose not to do so again due to cost, a lack of ROI and dif- ([email protected]) ficulty in managing the event. Jonathan Yap Senior Business Manager ([email protected]) It is a shame, really. The idea of an all-expense-paid vacation Mervin Lee Business Manager is appealing, but what makes an incentive trip truly attractive ([email protected]) Stephanie So Business Manager is the fact that it recognises one’s stellar achievements and the (Hong Kong, [email protected]) opportunity available for one to trade best practices and busi- Cheryl Tan Corporate Marketing Manager ([email protected]) ness ideas with fellow top achievers. When executed well with Stephanie Toh Marketing Executive the help of experienced incentive houses, incentive travel can ([email protected]) Cheryl Lim Advertisement Administration help companies hit higher targets and grow profits. The trip manager ([email protected]) will pay for itself. Carol Cheng Asst Manager Administration & Marketing (Hong Kong, carol.cheng@ Incentive travel isn’t a frivolous expense and it sure does not ttgasia.com) help matters when users of such programmes shy away from PUBLISHING SERVICES media attention, fearing disapproval from the public and inves- Tony Yeo Division Manager tors, and as a result help perpetuate the misconception that the Kristy Lim Publishing Services Executive Lynn Lim Web Executive activity is a filthy one that must be kept under wraps. Katherine Leong Circulation Executive I say, come on out and tell the world that you are harnessing

OFFICES the power of this performance motivational tool, that incentive Singapore travels have helped your company to exceed annual sales tar- TTG Asia Media Pte Ltd, 1 Science Park Road, #04-07 The Capricorn, Singapore gets and much more, and that your winners are worth celebrat- Science Park II, Singapore 117528 ing in such a grand manner. Tel: +65 6395 7575, fax: +65 6536 0896, email: [email protected] The more incentive travel is discussed, the more educated Hong Kong the public will be, and the sooner it will become the norm. TTG Asia Media Pte Ltd, Unit 2011, 20/F, Harbour Centre, 25 Harbour Road, Wanchai, Meanwhile, I hope you will find inspiration for your next Hong Kong incentive programme from our annual Top Incentive Ideas cover Tel: +852 2237 7888, fax: +852 2237 7227 feature (pages 16-25). TTG ASIA MEDIA PTE LTD Darren Ng Managing Director Raini Hamdi Senior Editor ([email protected])

TTGmice, endorsed by the Asian Association of Convention and Visitors Bureaus, is published by TTG Asia Media Pte Ltd, and is mailed free-of-charge on written request to readers Asia-wide who meet a set of predetermined terms and conditions. Annual airmail Find us on Facebook: www.facebook.com/TTGmice subscription charges are US$70 (Asia) and US$90 (elsewhere). All rights reserved. No part of this publi- cation may be reproduced in whole or in part without Follow us at @TTGmice written permission of the publisher.

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mice Aug p01 ReadersKYjn.indd 2 21/7/15 3:23 pm 16

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COVER STORY 16 33 Incentive ideas There’s nothing better than unique travel ideas to motivate top www.ttgmice.com achievers to strive for greater targets. Here are 33 of our picks from around the world

COUNTRY REPORTS 26 Cold is hot in Hokkaido From snowshoe races to sledge-building contests, the Japanese island takes full advantage of its frosty weather and pushes MICE activities unique to its climate. By Julian Ryall DEPARTMENTS 30 Louder roars in the making 1 To our readers With more MICE marketing budget in Singapore’s pocket, local players are urging greater focus on experiential aspects, tradeshow 3 Marketplace presence, among others. By Paige Lee Pei Qi 7 Talk of the trade

36 Culinary central 10 Client files The rise of celebrity restaurants in Macau is giving event 11 Appointments planners plenty of mouthwatering options for dining functions. By Prudence Lui 12 In focus 14 Case studies 39 Brisk business for India Tradeshow growth is taking the lead while new source markets are 42 Over coffee with... turning their attention to the South Asian destination. By Rohit Kaul 44 Gallery

mice Aug p02 Contents.indd 4 21/7/15 3:15 pm Marketplace TTGmice August 2015 • 3

The Langham Auckland We love spruces up meeting venues

Following a NZ$2.4 million (US$1.7 million) facelift that fi nished in April, The Langham Auckland is ready to fl aunt its shiny new meeting facilities. The former Waitemata Room is now enjoying a new lease of life as the Crystal Room. Furbished with four new crystal chandeliers, the venue can take up to 180 guests altogether or be divided into two rooms. Four new Gallery Rooms have also offi cially opened on the site of the old SPE bar to meet demand for more meeting or breakout rooms. Floor-to-ceiling windows in the Gallery Rooms offer an abundance of natural sunlight to complement its new crisp, bright décor, wireless connectivity for iPads or PCs and audiovisual technology that spares presenters from being tethered to cables while delivering their presenta- tions. The Langham Auckland has retained its Great Room, Auckland’s largest pillarless ballroom, which fi ts 900 banquet style and 1,400 for cocktails. The hotel also offers special corporate rates for small- to medium- size companies that use between 20 and 50 room nights a year, under a pro- gramme called Optimum. This programme features exclusive rates across the Langham global portfolio, preferential rates for Lang- ham Club Rooms and Suites, a dedicated global sales representative to personally assist with your reservations, The Hyatt touch and airline partner miles accrual. Grand Hyatt Singapore threw a Food Lover’s Market event at its Grand Ballroom on Level 3 recently, marking the completion of its remodelled meeting space on three fl oors (Level 1 and 2 were completed earlier). The party showed off the brand’s reputation for always attempt- New programme to keep biz ing to lead the market with new hardware and creative events. We love the use of not one but two LED walls that brought to travellers safe on the roads live the market buzz such a theme needed. In old days, imagine A NEW eLearning module is attempting to educate business travellers the props we all would have to use! The hotel’s sales and events about the often-underestimated risk of road accidents. team members who were out in full force mingling with guests Road accidents were one of the top fi ve causes of medical evacuations that evening believed they were fi rst hotel in Singapore to be able led by International SOS and a signifi cant cause of injury and death for to offer panoramic video-mapping technology and showed plan- employees working abroad, according to its data. ners the effect it could have on any event. To highlight the need for better road safety practices, International It also helped that the Grand Ballroom had high ceilings (6.5m), SOS and Control Risks has, in collaboration with Global Road Safety and the unmistakably Super Potato contemporary design touch Partnership, rolled out an online course Travel Risk: Road Safety. (love the lighting on the ceiling). The space is actually not that big; Suzy Bell, group product training director for International SOS, all of 577m2, it can fi t in 380 pax for banquets and 800 pax for said: “We developed this eLearning training to bring road safety to the receptions. But though it’s not grand in size, it is a smart little one. forefront of a traveller’s mind. Because road travel is such a common Car launches have been held there, while its compactness helps everyday activity, there is a tendency to underestimate its risks. an event look and sound very ‘happening’ with minimum effort. “Our goal is to provide travellers and organisations with the tools to In all, Level 3 now boasts 2,786m2 of fl exible meeting space reduce risks, while still being able to conduct their business. Twenty with natural daylight and high ceilings. minutes of online learning can make a big difference in raising awareness and prepare the business traveller to reduce – and respond to – road We also love the hotel’s quality food offering and the range it accidents.” can offer. No wonder it chose the theme Food Lover’s Market for The eLearning module features real-world scenarios and advice from this celebration – what better way to show off that strength! Differ- Global Road Safety Partnership, as well as a traveller toolkit with journey ent stations were decorated so appetisingly (especially the dessert management templates, checklists, best practices and links to additional corner) and served fresh and delicious food. travel information resources. But what took the cake was the idea of having a section with Grant Strudwick, regional security director, Asia-Pacifi c for Interna- big vases fi lled with all sorts of beautiful fl owers, as you’d fi nd in a tional SOS and Control Risks, commented: “Road safety isn’t just about market. And guess what? Guests that evening were welcomed to being a safer driver. Sometimes, the safest option is not to drive at all. pick the fl owers they liked to bring home. If you don’t know the rules of the road, highway conditions, or local Thus, even when the event was over, the smells and sights language, you may be better off arranging transportation with a trusted linger in those fl owers. and vetted provider.”

mice Aug p03-06 MarketplaceKYred FINAL.indd 3 20/7/15 2:02 pm Marketplace Mercure opens in Vietnam’s heritage city

The UNESCO World Heritage Site-gazetted city of Hoi An now offers a Mercure boutique property. While meeting facilities at the 96-key Mercure Hoi An Royal is limited to only a 10-seat boardroom, the hotel’s proximity to popular attractions and landmarks such as the Hoi An Ancient Town, Cua Dai Beach, Thu Bon River and the historic Japanese Bridge makes it a good stay option for corporate teambuilding and incentives. Danang International Airport is 45 minutes away. Other facilities at the hotel include a self-service business centre, an all-day dining restaurant, a bar, and swimming pools. Starwood helps planners design their own event app Starwood Hotels & Resorts has teamed up with Crowd- “Meeting attendees also may be able to use the app to Compass by Cvent and PSAV to offer a mobile app for plan- create personalised schedules, share contact information ners who are holding meetings and events at its properties. with other attendees, connect with others via social media Through a newly forged referral partnership between and receive push message communications instantly from Starwood, event management platform Cvent and technol- onsite meeting planners.” ogy service provider PSAV, planners can tailor an app This follows Starwood’s introduction of the ProMeetings specifically to the needs of their event attendees whether it app, which allows meetings planners who are SPG or SPG is looking up information or networking. Pro members to submit on-property requests directly to Jonathan Kaplan, Starwood’s director of sales, new associates who can fulfill requests in real time. The app, business and digital programming, explained: “With the which is expected to fully roll out in 2016, is currently in option of having a customisable app with CrowdCompass pilot at several Starwood hotels around the world, including by Cvent, attendees can go paperless and view real-time W Singapore - Sentosa Cove, The Westin Singapore, Shera- content like event agendas, speaker bios, presentations and ton Atlanta Airport, W Atlanta Midtown, and The Westin property information right from their mobile device. Charlotte.

Sofitel and Sebel welcome guests in Xining City Accor has opened Sofitel Xining and The Sebel Xining, its first Sebel property in China. Located in the west of Xining City, both Sofitel and The Sebel are just 30 minutes from Xining Caojiabao Airport, 15 minutes from the old town and 20 minutes from the high-speed train station. The 492-key Sofitel Xining offers meeting planners 2,500m2 of func- tion space which can accommodate up to 1,000 pax. There are three restaurants to cater to all tastes, as well as leisure facilities in the form of an indoor pool, gym and spa that specialises in traditional oriental treat- ments. Free Wi-Fi is available throughout the hotel. For The Sebel Xining, each of the 197 apartments has a fully equipped kitchen, living area and bathroom. A direct connection to Guam gets new Dusit Thani Sofitel Xining provides guests access to the hotel’s facilities. The hotel complex is part of the Xining Xin Hua Lian City Complex, which comprises a five-star hotel, high-end shopping centre, office build- resort and convention centre ings and residential towers. Dusit International is bringing its homegrown brand of Thai hospitality into the Pacific as it prepares to launch the Dusit Thani Guam Resort. Slated to soft open this month, Dusit Thani Guam Resort is the first newbuild on Guam since 1999 and is situated on Tumon Bay. Swiss-Belhotel adds property in Kuta The luxury resort will feature 419 deluxe rooms and suites with ocean Built with business and leisure guests in mind, the new Swiss-Belhotel views, as well as six Villa Suites with their own private plunge pools, and Petitenget, Bali in northern Kuta offers 111 contemporary rooms, an gym and concierge services. outdoor swimming pool, Paon Balinese restaurant and Sanje Bar and In particular, the Villa Azul will come with a 550m2 balcony suitable Lounge. for outdoor entertaining. Armed with two function rooms that can be combined for larger The Devarana Spa will also make its debut on Guam, alongside four gatherings and be configured for meetings, seminars and banquets, the dining venues serving Thai, Italian, international and seafood cuisines hotel makes a good option for smaller-scale corporate gatherings. respectively. Swiss-Belhotel Petitenget enjoys a good location too, being surround- Dusit Thani Guam Resort will also be home to the Guam Convention ed by restaurants, cafes, beach clubs, shops and entertainment spots. Center, providing 1,169m2 of space. As the largest convention venue on Popular attractions such as Tanah Lot are also close by. the island, the convention centre can accommodate up to 2,000 pax for With the launch of Swiss-Belhotel Petitenget, Swiss-Belhotel Interna- events, exhibitions or meetings. tional now has 44 operating hotels and resorts in Indonesia.

mice Aug p03-06 MarketplaceKYred FINAL.indd 4 20/7/15 2:02 pm TTGmice August 2015 • 5

Hin Chinese Restaurant and two tea breaks for HOT DEALS full-day meetings with at least 10 delegates. A half-day meeting package is also available, and it comes with one tea break. Complimentary Grand Hyatt Shanghai high-speed Wi-Fi and the use of an LCD projec- Summer hots up at the Grand Hyatt Shanghai tor will be provided. this year with the hotel’s new All Inclusive Sum- Visit www.niccolohotels.com. mer Meeting Package, valid until September 30. Amara Bangkok Hotel At a special rate of RMB600 (US$96.71) net The new Amara Bangkok Hotel is offering a per person, the offer requires a full-day booking Meet & Stay package priced at 4,100 baht with a minimum of 30 pax. A complimentary (US$121) for single occupancy in a Deluxe working lunch, coffee break, and refreshing Room or 5,500 baht for double occupancy. summer drink per delegate are included.In ad- Grand Hyatt Shanghai Half- or full-day meeting arrangements are dition, a special room rate of RMB1,000 plus 15 available, and the offer requires a booking of at per cent surcharge is offered when more than least 15 delegates and eight guestrooms. 10 room nights are booked. Accommodation includes a welcome drink, Other terms apply. buffet breakfast, use of the hotel’s gym and Contact [email protected]. pool, two pieces of laundry per day, free Wi-Fi and free mini bar. Niccolo Chengdu The full-day meeting option comes with This new hotel has unveiled two meeting and two coffee breaks, while the half-day has one. conference packages – the Niccolo Confer- Coffee break features Singapore’s local snacks ences+ and Niccolo Meetings+. such as satay and chee cheong fan. Set lunches The fi rst package includes a welcome will be provided for all delegates. Groups with cocktail, a themed tea break, and use of two at least 30 people get a buffet lunch option. complimentary breakout room. Planners will The package is available until September 30, gain a complimentary guestroom with breakfast 2015. Prices are subject to taxes and service for every 10 guestrooms booked. charge. The other includes lunch at the hotel’s Yue Niccolo Chengdu Email [email protected].

Regal Airport_130x180.indd 1 16/7/15 4:57 pm Untitled-4 1 21/7/15 6:15 AM mice Aug p03-06 MarketplaceKYred FINAL.indd 5 20/7/15 2:02 pm Marketplace TTGmice August 2015 • 6

New luxury hotel adds meeting venue options in Koh Samui

Manathai Hotels & Resorts has launched Corporate groups heading to the resort the latest addition to its collection of luxury can utilise various meeting spaces ranging boutique properties in Thailand – the Manathai from 25m2 to 66m2, with capacity for 60 Koh Samui. people in theatre style. Located opposite a fishing village on Lamai F&B options include Thai restaurant Pad Beach, the 148-room colonial themed resort is Thai; Waterline, a beachfront restaurent a 20 minutes’ drive from Samui International offering seafood; Colours, which offers Airport and 50 minutes’ flight from Bangkok. international cuisine; Coffee World Café, for The resort offers 102 Deluxe Balcony Rooms cakes and coffee; and Mulligan’s pub. and 46 Suites. In line with Manathai’s concept Other amenities include complimentary of luxury resorts, all rooms are furnished with Wi-Fi, a fitness centre, and two swimming silk cushions provided by Jim Thompson. pools.

Shisen Hanten chefs will customise menus Shisen Hanten by Chen Kentaro to suit clients’ budgets. Reinventions by three generations of celebrity chefs have given fiery F&B concept Take the obsession Japanese chefs have Sichuan cuisine a delicate touch, while the dining experience is over the quality of ingredients they use in elevated by an elegant environment. Karen Yue reviews the venue their cooking and marry that with the feisty flavours of Sichuan cuisine, and you will have one big party on your tongue and in your belly. When grandfather chef Chen Kenmin opened the first Shisen Hanten in Japan in 1958, he tweaked his dishes to suit the Japanese palate. His creations were then fine- tuned and further reinvented over the years by his son chef Chen Kenichi of Iron Chef fame and who grew the chain across Japan. Sichuan favourites here are well executed to offer the characteristic spice but without the lip numbing effect, and I love how some of the usual suspects are elevated with Japa- nese ingredients. For example, the common lazi ji, or chicken sautéed with chilli pepper, features bite-size chicken chunks coated in a batter made with Hokkaido potatoes, giving

The main dining hall (left) can be hired for events, while private rooms are available for smaller gatherings them a light, crunchy texture. Another com- mon dish, fried pork with sweet & sour sauce Two things crossed my mind when I first intimate business luncheons, and a cosy in black vinegar scores with a gooey, fragrant encountered Shisen Hanten By Chen Kentaro. lounge is available for guests to enjoy their sauce painstakingly cooked daily using a First, wow, what a gorgeous entrance and inte- favourite tipple before or after the meal. sweet vinegar specially imported from Japan. rior; second, why is a Japanese chap whipping Shisen Hanten exercises great flexibility up Sichuanese food? for private events, and the restaurant can be Service My second thought was a silly one, hired entirely for functions (a minimum I’ve dined here thrice in a month (that’s how of course; anyone can make a good spend of S$12,000 [US$8,900] for much I enjoy Shisen Hanten!) and restaurant business out of foreign cuisine. lunch and S$16,000 for dinner is manager Kelvin Tan and his colleagues are But the answer to that question required) and its layout can be always as friendly as family and ever ready to is one that tells an inspiring tale Hot customised. It can take on ban- make recommendations. Once, when a par- of business success over three quet, buffet, cocktail and class- ticular dish took longer to arrive, Tan made generations, and now I am just glad spot room configurations, and has an effort to explain the cooking process and that third-gen chef Chen Kentaro hosted many corporate events, came around a few more times to update us had expanded his family’s business including D&Ds and lunch meetings, on its progress. empire by opening the first Shisen Hanten since opening in January 2014. One of restaurant outside of Japan. its first corporate events was the Singapore Press Club’s Ambassadors Speak Series Contacts MICE application luncheon for 80 pax. Level 35, Orchard Wing, Mandarin Orchard The restaurant’s interior, the work of Indone- The dining hall can accommodate 12 to Singapore, 333 Orchard Road sian design firm BOBOS, is exquisite. A row of 15 10-seat tables for banquets, and more for Tel: (65) 6831-6262 / 6831-6266; sparkling crystal chandeliers bring light to an cocktail setups. Should the banquet require Email: shisenhanten.orchard@ elegant dining hall that is dressed in black and a stage, the space can take up to 140 guests. meritushotels.com gold hues, plush fabrics and beautiful oriental There are also four private dining rooms Website: www.shisenhanten.com.sg art pieces. – two of which can accommodate eight pax Function hours Booth seats along the restaurant’s floor- each, another can take 12 diners, and the Monday to Sunday to-ceiling glass windows are perfect spots for largest is good for up to 24 guests. Lunch: 12.00 to 15.00; dinner: 18.00 to 22.00

mice Aug p03-06 MarketplaceKYred FINAL.indd 6 20/7/15 2:02 pm Talk of the trade TTGmice August 2015 • 7 Redesign meeting content, Ambassadors to promote venues to satisfy new Philippines The Philippine Council for learning habits: expert the Advancement of Associa- tion Executives (PCAAE) has By Karen Yue experience. What I have different event tracks for developed a programme that Meeting delegates are changing pick, what I watch different audience. Build an assembles a group of “am- the way they consume content, is decided by me; event brand equity and then bassadors” from among its requiring planners to relook the I’m dictating my have different messaging members to bring MICE into design of their events, said a own programme. for specifi c audience under the country by bidding for and brand experience expert, I get my news on that,” she suggested. winning events. Lisa VanRosendale, senior Twitter. Life is a Meeting venues President and CEO Octavio vice president of FreemanXP, lot faster today.” also need to rede- Peralta said that since the who spoke to TTGmice during Technology sign their spaces programme was soft launched June’s PCMA Meetings Forum advancements to support the on May 28, two international Singapore, said: “The audi- have also new learn- conferences that may mate- ence wants bite-size content, created new ing model rialise in 2017 have already on-demand and on-the-go ways for plan- and appeal been referred to the Philippine concepts, engaging formats and ners to deliver to a varied Tourism Promotions Board participatory experiences.” content and offer audience, she (TPB). Some of the learning trends sponsorship op- urged. He also told TTGmice that highlighted by VanRosendale portunities. With VanRosendale: pay attention In response, “we have also at least two include fl ipped learning, which augmented real- to new learning trends Angeline Lue, PCAAE members with forth- sees people acquiring knowl- ity, for example, director of sales and coming international events edge outdoors and returning to sponsors who are absent from marketing at Kuala Lumpur here”, one on the medical the classroom to solve issues the tradeshow can still reach Convention Centre, Malaysia, fi eld and the other is related together; and gamifi cation, out to the audience, while the said the venue is already mov- to women’s organisations. which satisfi es people’s “love rise of telepresence technology ing with the times. The initiative will help to connect with each other”, and virtual events can help “We deal with cross-gen TPB’s marketing efforts to among others. bring content to people who are audiences, so we have to have grow the number of interna- When asked if the entry of not able to attend. different meeting designs,” tional association conferences Millennials into the workplace VanRosendale advised meet- she said, offering examples of in the country without drain- has catalysed the change in ing planners to understand beanbags being used in place ing its budget since PCAAE is information consumption, their audience and “market the of chairs in meetings, the crea- undertaking this as a volun- VanRosendale said: “The event to who you want and the tion of a lounge with all-day teer programme. consumer space has everything way they buy or do their job”. refreshments where delegates As a test pilot, PCAAE’s that infl uences the way we do “Do an audience profi ling can graze and network, and board of trustees will compose events. I’m not a Millennial but and build your event strategy events being held outdoors the fi rst “ambassadors”. – I’m customising my consumer around that. Planners need to and among greenery. Rosa Ocampo

TCEB dangles special subsidies for European MICE markets Thailand Convention and Exhibition 70,316 business events visitors from Eu- egy to strengthen confi dence in our MICE Bureau is dishing out special fi nancial rope, who generated 172.4 million euros industry among German and European support for business events coming out of for the Thai economy. Germany ranked stakeholders, and it is especially relevant Germany and other parts of Europe. Large second in Europe by number of after the recent offi cial lifting of corporate meeting groups can avail to up MICE arrivals in that period with martial law, given the vastly im- to 25,000 euros (US$27,336) while per- 7,860 visitors. proved political environment”. pax perks will be offered to groups that To enhance Thailand’s Other campaigns, specifi cally engage in business matching activities, MICE appeal among German Thailand’s MICE United II, which among other incentives. and European business events involves nine public and private Supawan Teerarat, TCEB’s vice presi- stakeholders, TCEB organised organisations, and Thailand: dent – strategic and business develop- the Ambassador Meeting at the Inspiring Destination, will be ment, noted that Europe was one of the Royal Thai Embassy in Berlin Supawan: special executed in Europe too. The latter top 10 business events source market for last May, an event that brought perks just for Europe seeks to show European event Thailand in the 2014 fi scal year and the ambassadors and representatives planners how their events in market continued to show signifi cant of Thailand and 20 European Thailand can be enhanced with a growth both in terms of visitor numbers nations to discuss MICE promotions. range of CSR activities. Examples of such and revenue. TCEB will also rely on its Thailand programmes include cultivating coral, In the 1H2015 fi scal year – October CONNECT The World campaign, which renewing mangroves, reading to the blind 2014 to March 2015, Thailand welcomed Supawan said was a “core part of our strat- and aerial reforestation. –Mimi Hudoyo

mice Aug p07-09 TalkKY Jul16.indd 7 20/7/15 2:06 pm Talk of the trade Smaller groups to Events will go paperless in five benefit from Macau’s years: QuickMobile With the advent of mobile apps for almost new planner perks every aspect of life, mobile meeting and events app specialist QuickMobile’s CEO anticipates meetings will go paperless By S Puvaneswary In addition, incentive groups of at least within the next three to five years. The Macau Government Tourist Office 40 non-Macau participants will be eligible Speaking to TTGmice, CEO of Quick- (MGTO) has implemented the new year- for a cultural performance, while those Mobile, Craig Brennan, said: “Most long Travel Stimulation Programme from with at least 101 non-Macau participants companies will adopt apps (in five years) July 1 to boost the development of busi- will be offered for a half-day history tour. because apps are so much more powerful, ness tourism in the destination. Elisa Ng, director & deputy general engaging, efficient, and environmentally The programme provides non-monetary manager of Macau-based Top Holidays-P friendly.” support to organisers of incentives, team- & E International Travel, told TTGmice While Brennan building activities or award dinners who that the new programme is “very encour- acknowledged that have a minimum of 25 non-Macau partici- aging for organisers as it rewards even conversion from pants staying at least of two consecutive small groups”. paper to app requires nights. She pointed out that the previous a “mindset change”, Basic support includes free admission rewards programme which ended in June, he noted that once to the Wine Museum and Grand Prix Mu- required organisers to achieve a minimum customers start using seum, and facilitation in liaison with other of 50 people. an app they “don’t relevant Macau SAR Government entities. Antony E Box, regional director of sales turn back”. Organisers and their delegates can also Hong Kong and new markets development Brennan: two million He said: “Our benefit from complimentary tourist infor- with Artyzen Hospitality Group, said: user downloads customers may first mation kit and souvenirs. “The incentives offered will motivate for- in 2014 eign MICE organisers to consider Macau. use app and paper Hotels have become more affordable now, together, but the second time they may after a period of price adjustments since cut out 60 to 80 per cent of paper use, and 4Q2014.” by the third time they will go completely Welcoming Macau’s renewed Travel without paper.” Stimulation Programme, Rocky Kho, man- Started in 2008, QuickMobile has seen aging director of Skyzone Tours & Travel “rapid growth” of 100 per cent year-on- in Kuala Lumpur, said: “The adjustments year in take-up rate, especially over the in hotel pricing has made the destination past few years. Its product was used in more attractive this year and the new approximately 2,000 global events. programme is an added incentive for Ma- Brennan said: “In comparison to the laysian planners to consider Macau which Western markets, Asia is still in its early stage of adoption so we foresee a huge Macau Government Tourist Office Tourist Government Macau is usually perceived to be on the (pricey) Free admission to Grand Prix Museum is offered side.” growth potential here and Singapore will be a very fast follower.” As such, QuickMobile has set up a re- gional office in Singapore. The company is also keen on the Hong Kong, Beijing and BCD integrates operations to Shanghai markets. – Paige Lee Pei Qi power up global presence Two heads are better than one, goes the Graf heads up the new incarnation, BCD { 2015 Calendar } adage, and BCD Meetings & Events is tak- Meetings & Events. ing that advice to heart with the merger of He said in a press statement: “The time its two operational units. was right to integrate these two opera- August 8-11 August 26-27 In July the company merged its two tional units. While we found great success ASAE Annual Meeting ACTE Global operational arms BCD M&I and BCD in meeting market needs with separate & Exposition, Corporate Travel Travel Group to form a single entity with meetings and group travel organisations, Detroit, US Conference, Hong Kong more than 700 employees and operations the new configuration positions us better in more than 40 countries. for future growth and scalability. The integration builds on existing col- “The meetings and events business laborations and eliminates duplication is booming around the world, and our September September 29 in some products and services for more shareholder is committed to seeking out 1-2 - October 1 streamlined service delivery, better lever- investment opportunities in the meetings MICE Con, IT&CM Asia, age with suppliers and a larger pool of and events space. Manila, Philippines Bangkok, Thailand meeting and event experts. The new brand positions us for Former BCD M&I global president Scott growth.”

mice Aug p07-09 TalkKY Jul16.indd 8 20/7/15 2:06 pm TTGmice August 2015 • 9

Sri Lanka intensifies conference bids, New CVB, convention centre to strengthen courts incentive houses to grow MICE Nancy’s MICE appeal By Mimi Hudoyo South-east Asia and the Middle East. The French city of Nancy is looking to Conferences and incentives will take prior- “We want to invite incentive houses and gain a position on the world’s MICE map ity in the Sri Lanka Convention Bureau’s corporate meeting planners to come and with the formation of a convention bureay (SLCB) marketing plans, following the see Sri Lanka for themselves. We are open and launch of new event facilities. destination’s decision to push for an even year-round and do not have fixed dates for Matthias-Lucien Rapeaud, general stronger tourism sector performance. fam trips,” he said. manager of the new Nancy Convention Speaking to TTGmice, Vipula Wani- Wanigasekera shared that MICE arrivals Bureau, said the bureau will first reach gasekera, SLCB general manager, said was around 144,000 in 2014, up 15 per out to European markets before “expand- conferences from Asia-Pacific will first be cent over 2013, while total arrivals had ing” into Asia. targeted, followed by international ones. To surged from 500,000 in 2009 to 1.5 million The city, located 90 minutes from Paris achieve these targets, SLCB has been bid- last year. He is optimistic that MICE busi- and Luxemburg by train, welcomed a new ding for events up to 2020. ness will grow along with the development convention centre last September. The fa- Several international conferences are of supportive infrastructure. cility offers a 2,400m2 hall and two audito- already in the bag for Sri Lanka and they Several hotels of international brands rium with 850 and 300 seats respectively. include the 900-pax Asia Pacific ICT Alli- are due to be completed in 2018 and they “Since its opening it has hosted more ance Award 2015 this November, the 16th “all have meeting facilities”, he noted, than 150 events,” revealed Rapeaud. Annual Science Council of Asia Conference adding that there are plans for a new Event planners also enjoy access to and Council Meeting and International exhibition centre to support the growing 3,000 hotel rooms and a plethora of arts Symposium of the Commonwealth Medical number of exhibitions in Sri Lanka. and cultural attractions which the city is Association – both in 2016, and the East Improving cross-country access, such as known for. A private visit to the Duke’s Asia and Western Pacific Electricity Supply new expressways and Mattala Rajapaksa Palace or a cocktail party at a museum industry conferences in 2017 and 2018. International Airport which opened in the can be arranged. Business events can also For incentives, SLCB will aim its promo- south in 2013, will also spread MICE op- be planned around the city’s annual festi- tions at the UK and Europe, followed by portunities to more destinations. vals and sports events. – Mimi Hudoyo

Untitled-4 2 21/7/15 6:22 AM mice Aug p07-09 TalkKY Jul16.indd 9 20/7/15 2:06 pm Client files TTGmice July 2015 • 10 MERS weakens conference turnout SOUTH KOREA Reports of Yates, who also headed the MERS outbreak in South Ko- organising committee, told rea since May 2015 had put a TTGmice: “Many delegates, damper on delegate numbers especially from countries that at the Travelport LIVE Asia had suffered from SARS, such Travelport LIVE Asia Pacific was still a success despite delegate cancellations Pacific conference in Seoul. as Hong Kong, Taiwan, China Held in June, the event reg- and Singapore, were worried istered 325 delegates compris- about their safety and we not only to our industry but to Yates said: “Our panels ing travel agents, online travel experienced several waves of the livelihoods of thousands debated hot topics (and) our agents, TMCs, airlines, hotels, cancellations. It was disap- of people who depend on it.” Travelport LIVE conference app developers and Travelport pointing because in reality, Despite the cancellations, and simultaneous translations distributors and staff. While the risk to delegates was Yates rated the event a success for Korean and Japanese del- attendance was about the negligible. as it had met its objectives egates significantly lifted the same as the 2014 conference “I believe that we in which were to create a forum levels of engagement. When in Bali, it fell short of the re- the travel industry need to that focuses on the critical you add the online travel agent cord attendance of at least 400 counter the fear and hysteria issues impacting the travel conference, which attracted 80 the organising committee had generated by some of the less industry through a day and attendees for a one-day pro- earlier anticipated. responsible media reports be- a half of compelling content, gramme, and side meetings, it Travelport’s marketing di- cause as soon as people stop interactive panels and peer-to- made for an impressive week.” rector for Asia-Pacific, Michael travelling we cause damage peer networking. – S Puvaneswary Singapore likely to host OCEANS again Arcadis Asia skips SINGAPORE The Singapore Chapter of just four years old, hence our reach to the IEEE Oceanic Engineering Society overseas organisations was limited. Today the usual venues (IEEE OES) is at the final stage of bidding we are better known among the interna- MALAYSIA The Saujana Kuala Lumpur’s for the hosting rights to the OCEANS 2020 tional community and we believe that or- variety of event spaces in a relaxed global conference on marine technology, ganising a conference here would provide environment won over the organisers of science, education and policy, an event more visibility to Singapore, especially in Arcadis Asia’s inaugural management that is also sponsored by the Marine the academic area.” meeting in June. Technological Society. The conference will also seek new op- Karen Dalgleish, director of Borrowed Speaking to TTGmice, Venugopalan Pal- portunities for collaboration in the techni- Brains Hong Kong, who worked with layil, general chair of the OCEANS 2020 cal area among local and overseas institu- the Arcadis Asia team on organising organising committee and deputy head of tions, and an exhibition on products and the event, explained that the hotel was National University of Singapore, Acoustic services will be held to achieve this. chosen because “we didn’t want to hold a Research Lab, Tropical Marine Science Working on the bid is a 10-member traditional conference with endless Pow- Institute, said the results are expected to team, some of whom were from the erpoint presentations, a dinner and some be announced after the OCEANS OCEANS 2006 committee. As the golf. We designed a programme that was 2015 conference in Washington team relied on a “well prepared interactive, that encouraged dialogue and this October. conference manual” by IEEE OES discussions from participants, and which Should the bid be a success, in the preparation of its bid, it allowed people plenty of opportunity to Singapore can expect to welcome did not engage external partners. get to know one another”. 650 delegates and over 50 exhibi- “By working closely with IEEE The programme for the global design tors to its shores. It will also be OES we have a better under- and consultancy firm involved more than the citystate’s second OCEANS, standing of what the (selection) 90 leaders from across Asia. Meetings with the last being held in 2006. Venugopalan: committee is looking for. We are were organised in the hotel’s open court- Venugopalan revealed that the Time to return to in a better position to prepare the yard and the Recreation Centre, while only other destination vying for Singapore bid. (Moreover) I have previous teambuilding activities and wellness ses- the event is Chennai, India. “It is experience as Chair for Finance sions were hosted on hotel grounds too. not a tough fight,” he said. “I am hopeful for OCEANS 2006.” A visit to a children’s home in Kuala of pulling it through.” “We (involve) the best people in the Lumpur was also included in the pro- Venugopalan is eager to score OCEANS field and who are known internationally gramme to reinforce the idea of leader- 2020 for the benefit of the local oceanic to make sure we can win the trust of the ship, teamwork and other core values. engineering community. approving committee. We also support Liz Bath-Jones, a member of the events He explained: “Fourteen years is a and conduct various other activities, such team and who works with the Arcadis long enough time to bring the oceanic as industry workshops, technical talks Asia COO, said: “A highlight for me was engineering community back to Singa- and the annual Singapore AUV Challenge, to see everyone working together as a pore and show them what we can offer in to build confidence required among the team and having a good time. It showed terms of furthering this area of technol- committee members and showcase our that the organisation’s objectives had ogy. In 2006 our organisation was young, success story,” he added. – Karen Yue been met...” – S Puvaneswary

mice Aug p10 Clients filesKYmy FINAL.indd 10 20/7/15 2:12 pm People TTGmice August 2015 • 11

{ Inspire }

Tiffany Chung Floor manager – exhibition operations, Kuala Lumpur Convention Centre

How did you land this job? tear-down; providing support services to exhibi- I started my career as a project sales execu- tors; ensuring official partners comply with the tive with an international PEO, and was later Centre’s event guidelines; and training my team promoted to project manager before moving members, among many others. on to consumer exhibitions and special events. That gave me plenty of hands-on experience What excites you most about this job? in the various aspects of organising trade and Operations and logistic management, which consumer exhibitions. have made me realise the importance of close Although I considered moving into other working relationships with exhibition contrac- industries, I realised my passion was, and tors and freight forwarders. I also enjoy famil- remains, the exhibition industry. When an iarising myself with the many exhibition profiles opportunity at the Kuala Lumpur Convention as each (exhibition) has its own unique features Centre came knocking, I jumped at it. The and requirements. I also love the challenge Centre is ‘the place’ to experience all MICE of managing large-scale exhibition move-in/ events under one roof. Since joining in April out where detailed planning and execution are 2013, I have expanded my knowledge and crucial. My greatest satisfaction is when the experience in exhibition logistics and operation exhibition is a roaring success! management. What is your most memorable career What do you do? achievement? tertiary institutions are offering event manage- I am responsible for the last phase of the There isn’t a specific (achievement) but (I am ment courses and encouraging their students exhibition segment’s relationship chain i.e., motivated by) clients’ and exhibitors’ satisfac- to be involved in operations and productions. exhibition operations and floor management. tion at the end of a challenging show and their Ability to make sound decisions are great I deal with internal departments, organisers acknowledgement of a job well done. assets, while common sense and attention to and official partners such as main contrac- detail are a bonus. It is also good to have a tors and freight forwarders. My duties include How can one succeed in your job? sense of humour to laugh off tension, integrity ensuring a smooth flow of show logistics such Start with a basic understanding of the job and a strong sense of responsibility. as exhibitor move-in/out, booth build-up and and have the will to work hard and learn. More Lastly, be ready to get your hands dirty!

{ Hot moves }

Andreas Gruchow Benjamin Bahn Ilias Vamvakas Jean-Marc Poli Malu Barrios Sean Mosher

Albert Cheong International, Russia), Ilias Vamvakas now the director of tech- Malu Barrios Cheong, who is cur- president 2015-2016; Vamvakas has been nology services at the Barrios, who is now gen- rently the Group general and Andreis Lopez- named general International Convention eral manager of Sydney manager of Sunway Valderrama (Corferias, manager of Banyan Centre Sydney. Exhibition Centre @ Resort Hotel & Spa, Colombia), outgoing Tree Hotels & Resorts’ Glebe Island, Australia, has taken on a new president. new property Cassia Jean-Marc Poli has been appointed responsibility. He is now Phuket, Thailand. He Formerly the general director of event services CEO of Sunway Interna- Benjamin Bahn has extensive man- manager of Kempinski with the soon-to-open tional Hotels & Resorts, Bahn is now vice agement experience Hotel Bahia, Spain, Poli International Convention Malaysia. president of global gained from his time is now with Parkroyal Centre Sydney, Australia. sales for Asia-Pacific with sister properties Yangon, Myanmar where Andreas Gruchow at Preferred Hotels & like Angsana Bintan, he holds the same title. Sean Mosher Gruchow of Deutsche Resorts. He was most Indonesia. Mosher has moved from Messe has been ap- recently director of Laurent Recoura Four Seasons Resort pointed UFI president sales & marketing at Ivan Sanhueza Recoura is now head of Langkawi, Malaysia for 2017. He joins the The Upper House, a Formerly ICT manager sales with Malaysia Air- to take on the resort presidential which is member of Preferred of The Sydney Cricket lines. He was last chief manager position at the made up of Sergey Hotels & Resorts in & Sports Ground Trust, of commercial strategy, Four Seasons Resort Bali, Alexeev (ExpoForum- Hong Kong. Australia, Sanhueza is AirAsia Philippines. Indonesia.

mice Aug p11 People-App+careersKYred2KY.indd 11 20/7/15 2:13 pm In focus The way of the Dragon International associations keen to organise events in China must not only do their homework, they must play by its rules and find a suitable local PCO partner. Caroline Boey finds out more

the services needed. However LaBounty says China’s pro- posed law – The Non-Mainland Non-Gov- ernmental Organizations Management Law of the People’s Republic of China – not allowing foreign associations to hold meetings in China could pose a problem. American Society of Association Execu- tives (ASAE) believes the draft legislation will make it extremely difficult for US trade associations and professional socie- ties to be active in China, adding that major restrictions would be placed on the ability of its association profession- als to meet, share knowledge, conduct business, and share best practices with Chinese associations, severly curtailing association programmes in China. ASAE president and CEO John Gra- ham, expressing his concern in a letter to the Law Committee of the Standing Com- mittee of the National People’s Congress, said the legislation would significantly impact US and China economic and com- mercial relations. Jeffery Huang, deputy secretary- general and associate researcher of the World Federation of Chinese Medicine Societies based in Beijing says being able to contribute to local cultural, economic and social development is im- portant for anyone organising an event olding a meeting in China is the “We already hold conferences in the US in China. target of US association meet- and Europe, and expanding to Asia will “Managing cost, securing a high-level ing buyer Kimberly LaBounty, allow the association to be perceived as a keynote speaker and attracting enough president and founder of Apex truly global organisation,” she said. participants can be some of the chal- HManagement and Special Events. Several associations managed by Apex lenges,” he added. Apex is an AMC based in the US and have members all over the world, and Liu Ping, CEO of China Star, a leading its clients include legal, medical and pub- they are looking to expand into China PCO in China, observed that associa- lishing professionals, and LaBounty, who and other Asian countries and are eager tion meetings seem to be slowing down was attending IT&CM China for the first to learn from Asia on how best to provide (based on ICCA’s 2013-2015 figures). “I’m time in April, is eyeing a spring 2017 date. “I am very likely to recommend taking our publishing association conference to “China has no CVB or subvention pro- China in spring 2017 as publishing is a growing and changing market in China gramme to attract meetings, and rais- and there is tremendous potential. ing professional standards and getting “We realise not many educational government recognition is what China conferences have been held in Asia, so it would be an opportunity for us to be must strive for.” among the first. We would like to hold a Jennifer Salsbury conference in Shanghai or Beijing to share CEO, best practices. IMC-Convention Solutions

mice Aug p12-13 InFocus-jnmy-final.indd 12 20/7/15 2:13 pm TTGmice August 2015 • 13 The way of the Dragon

concerned that China does not have a ‘unified competent authority (to cham- pion the industry)’,” she added. “I’m not sure how long it will take China to have a national CVB but cit- ies such as Shanghai, Hangzhou and Size of China’s meetings market Where meetings in China are held Chengdu have gone ahead to set up de- 2013 340 Five-star hotels 38.19% partments under their tourism adminis- 2014 280 Four-star hotels 32.98% trations to promote events,” she noted. 2015 107 Three-star hotels 10.76%

Pulling off a successful event in Source: ICCA Convention centres 4.51% China requires a deep mindset change Clubs 3.12% and international buyers must be aware Breakdown of China’s meetings market Training centres 2.43% of the challenges they may face working Corporate meetings 54.1% Theatres 1.73% with local partners and government Government and institution Other venues 5.19% entities. meetings 36.6% In a presentation to local and interna- Associations and societies 9.3% Source: China Star tional association meetings buyers and sellers, Liu Yi, deputy director, China Star, gave a no-holds barred overview of some of the obstacles that stand in the way of China’s international association meetings landscape. Liu Yi said it is important for interna- Functions of tional PCOs to co-operate with a local a PCO in China partner who understands and knows • Assist in the bidding process the ins-and-outs of China’s require- • Provide budgeting and finance ments and conditions, can cut through management, fees to charge, government red tape, be able to appoint handle currency exchange reliable suppliers, etc. issues and estimate loss or profit In China it can take at least 18 • Website development and marketing • Venue planning: equipment required, months, some times years, for an as- catering, etc sociation meeting to materialise and the • Online, offline registration reporting system and approval if foreign • Scheduling ad planning delegates are attending is complicated, • Supplier management he noted, adding that government influ- • On-site management ence can positively impact an event. • Post-event audit On the other hand, if the government Source: China Star requests a site inspection, the venue op- erator may be required to stop an event in-between so that an empty venue can “Associations think they can be their own PCOs, but in be showcased and it resumes when the China, a professional and reliable PCO can also help cut site inspection is completed, he noted. waste and take care of areas such as catering and distribut- Applying for visas is another area associations need to be mindful of and ing hundreds of box lunches on-site.” Liu Yi recommends using a local profes- Liu Yi sional PCO. There is a strict limit on the Deputy director issuing of business visa invitations, but China Star it is improving, he added. “Associations think they can be their own PCOs, but in China, a professional In communicating with the govern- countries in the region. and reliable PCO can also help cut ment, “formulaic” and “government “China has no CVB or subvention waste and take care of areas such as speak” is necessary. “It’s a different programme to attract meetings, and rais- catering and distributing hundreds of ‘language’ and this is the challenge,” ing professional standards and getting box lunches on-site.” Salsbury noted. government recognition is what China Jennifer Salsbury, the former senior Now running IMC-Convention Solu- must strive for,” she said. director, international, at Beijing’s tions covering Beijing, Hong Kong and Liu Ping added: “Many cities in China China National Convention Center, said Australia, Salsbury said China’s under- have built impressive venues but have no China’s processes are unique and truly standing of international competition is professional staff to run or market them. different. not on the same level compared to other There is a big gap.”

mice Aug p12-13 InFocus-jnmy-final.indd 13 20/7/15 2:13 pm Case studies Juggling multiple events

exhibitor-led showcase events in total. As events were happening at 20 different locations, getting food served at the same time in these different locations was also a challenge, if not for proper coordination.

Solutions Vast exhibition halls at the Sydney Olympic Park were divided into four separate areas with a wide aisle between them and these areas were used for the break-out sessions. Acoustic drapes were used to minimise the cross-spill of noise and the PA systems were positioned from the centre pointing to the outside, like the spokes of a wheel, which meant that the sound could only be heard in the appropriate space. To make delegates comfortable, hay bales for seats were casually spread around The Dome, With more than 6,000 attendees, as were picnic th tables, while wait the massive 6 IUCN World staff refreshed Parks Congress brings together glasses and served up tasty the world’s most infl uential morsels. Holliday said: people involved in protected area “In coordinating a management. By S Puvaneswary smooth delivery of a complex programme, clear communication Event brief with stakeholders was vital. Pitched after the preceding edition that was We developed a mobile app held in South Africa in 2003, the 6th IUCN Event specifi cally for this programme which World Parks Congress had a long 11-year lead The 6th IUCN World Parks Congress informed delegates of the location of events time. Peter Cochrane, ambassador of the and programme changes. 2014 IUCN World Parks Congress and former Venue “Each member of staff had a specifi c head of Parks Australia, was instrumental in Sydney Olympic Park responsibility for certain aspects of the event. securing the meeting in Sydney. They were responsible for their section and Conducted last November, the objectives Date were empowered to make decisions on the of the meeting were to set the agenda on November 12 – 19, 2014 spot.” global nature conservation for the next 10 ICMS assisted Sydney Olympic Park with years through an initiative called the Promise Number of participants a system fl ow to ensure that food was deliv- of Sydney. The congress took stock of the More than 6,000 attendees from ered to the different venues at the same time, challenges faced by people concerned with over 170 countries with many part-time staff hired to ensure environmental conservation and explored food delivery. how leaders from every corner of the world were fi nding and implementing solutions to a Key takeaways range of challenges, from climate change to ties at Sydney Olympic Park, which were not The week-long event saw a doubling of economic recessions. specifi cally designed for hosting interna- delegate numbers compared to the 2003 tional conferences. Congress. Congress director, Trevor Sand- Challenges “We needed lots of small spaces for the with, attributed this to Sydney’s global appeal Home to 400 native plants and 200 native many break-out sessions planned,” said combined with a progressive programme. animal species, the 640ha Sydney Olympic Bryan Holliday, managing director at ICMS As delegates hailed from more than 170 Park located west of the CBD was considered Australasia, the PCO company that was countries with different levels of English the perfect destination for the congress. hired to run the congress. profi ciency, the organisers had 100 rostered The opening ceremony, welcome function, He noted other challenges were in coordi- volunteers from 20 countries at the event to exhibition, plenaries and meetings all took nating the smooth delivery of the activity- help with interpretations and assistance. place at Sydney Showground and its large packed programme, which featured world Holliday said empowering staff to think on number of indoor and outdoor spaces. leader dialogues, more than 300 stream their feet and make quick decisions helped The challenge was in harnessing the facili- sessions, 240 satellite events and 100 ensure the event ran smoothly.

mice Aug p14 Case study - IUCN World Parks-jnKY FINAL.indd 14 20/7/15 2:14 pm TTGmice August 2015 • 15 Pushing through obstacles

From left: Glasstech 2014 networking reception and exhibition

CEMS ensures a successful Glasstech Asia 2014 through strategic planning and good rapport with partners despite facing numerous challenges. By Rosa Ocampo

Event brief sidered a new market for the show and we perspective as well as the localised visitor Glasstech Asia, the exhibition showcasing were going into unchartered waters,” said promotion strategies, etc.,” Liu said. glassmaking machinery and glass products, Liu about holding the first Glasstech Asia in is rotated around South-east Asia every the Philippines after a good 15 years. Solutions year. “Secondly, the political tension between With the event being held in World Trade Choosing the host country based on the China and the Philippines had caused Center Metro Manila (WTCMM), guidance state of its glass industry is a straightfor- concerns among some Chinese exhibitors, was sought from the management team of ward decision by the organiser since 1998, and some of them had in fact withdrawn WTCMM, who had kindly provided the much the Conference & Exhibition Management from the event; as well as some trade needed advice and assistance in putting up Services (CEMS), and its joint venture part- visitors from China. This was an issue that Glasstech Asia 2014. ner Singapore Glass Association. was beyond our control and expectation,” “We had worked closely with both our CEMS group managing director Edward he added. co-hosts of Glasstech Asia 2014, the Phil- Liu said the Philippines was ready to “Thirdly, (CEMS) having not organised ippine Chamber of Glass and Aluminum host its first Glasstech Asia 2014 as the any event in Manila after our Defence Asia Industries and the Flat Glass Alliance of country’s economy is expanding and its event in 2000, a lot of the developments the Philippines in better understanding the industries booming. were new to us. We needed to re-learn Philippines’ glass market and its buying CEMS worked with two local associa- the dynamics of the MICE industry in the trends,” said Liu. tions, the Philippine Chamber of Glass and Philippines in terms of the operational Some foreign exhibitors brought in heavy Aluminum Industries and the Flat Glass machinery which they were able to sell or Alliance of the Philippines. had already sold. It saved them from having The show is targeted at the trade people to pay to ship them back to the country of to use new machinery, new technology and origin. Name of event applications that will increase their produc- tion and efficiency, and to share knowledge Glasstech Asia 2014 Key takeaways and technology. As a Singaporean company with regional Aside from the exhibition, Glasstech Asia Date operations in South-east Asia and China, 2014 also included the Asia architectural November 25 to 27, 2014 CEMS is well aware of the differences in glass conference mostly for architects and cultural, management and expectations. the Green Council Meeting to acquaint Venue “One needs to appreciate and understand architects, building developers and glass World Trade Centre Manila these differences in order to formulate and merchants with the use of glass to create a execute the right strategies that are suitable green environment. No. of attendees for the country and the industry that we are 138 exhibitors from 18 countries; involved in. Having the right partner is also Challenges 3,420 trade visitors from 33 countries important. Hence, the WTCMM has been “Although we were confident about the most helpful in ensuring the success of market in the Philippines, it was still con- Glasstech Asia 2014,” said Liu.

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INCENTIVE IDEAS There’s nothing better than unique travel ideas to motivate top achievers to strive for greater targets. 33 Here are 33 of our picks from around the world

Sky high dining Learn the art of receiving guests Hop on the cable car, have a four-course Receiving guests is an art in France. dinner on board and enjoy the sunset over There are a few rules to learn to become Lake Lucerne in Switzerland. a perfect host. During the first 45 minutes of the cable car The De Vogue family – owner of ride up Mount Rigi, the first two courses of Vaux le Vicomte’s Castle, a private dinner will be served. A stop can be made at chateau 45-minute drive from Paris – 02 the village for pictures and a toilet break before 03 still pursue the tradition. Not only will the cable car makes its descent. On the way your top achievers enjoy a dinner in the down, main course and dessert will be served. 17th-century chateaux, they can take an The total travel time will take one hour and 50 hour-long crash course on the art of table minutes. setting, seating arrangement, serving a The service is available between May and sit-down-dinner, as well as observing a September. dress code.

Capacity: 40 pax (in two cabins) Capacity: 20 pax Website: rigi.ch Website: vaux-le-vicomte.com

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Uncovering the secrets of Bhutan Delve into the secrets of this beautiful Himalayan kingdom. For this tour, 01there will be an exclusive arrangement made with Eddie Jose. Jose is a conservationist who has devoted much of his life working with the local monks on Thangka reservation and conservation, to gain a deeper understanding of their work and to study the treasures in monasteries and dzongs not usually seen by foreigners. One of the highlights will be meeting the typical local family who will whip up an authentic Bhutanese lunch.

Capacity: Maximum 16 pax Email: [email protected] Website: countryholidays.com.sg

Call of the wild Eagle hunting, one of the most dramatic and primal relationships between man and beast is alive and well in the remote mountains of western Mongolia. Indulge your guests in a private itinerary created for falconers, adventurers and cultural 04 enthusiasts. Your delegates will fi nd home in the most luxurious gers overlooking the Mongolian steppes in Ulaanbaatar, spend a day hunting with the Kazakh eagle hunters before travelling to the Eagle Festival as part of the contingent.

Capacity: Minimum four pax Email: [email protected] Website: urbanenomads.com

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Heigh05 ho heigh ho, off to Wieliczka we go Suitable for more exclusive groups that want to combine leisure, accommodation and meetings/dinners, Wieliczka Salt Mine is a UNESCO World Heritage Site located 10km outside Krakow, Poland. It dates back to the 13th century and is known for the statues, cathedrals and halls carved out of rock salt by miners over the years. Groups can take up the mine’s Visit the Mine by Night tour and explore this vast underground labyrinth only by the light of their mining lamps, or put their hand to the plough and perform the everyday work of ancient miners in the Underground Escapade – Adventure Trip excursion. Delegates can also put up at The Eastern Mountains’ Stable Chamber, a converted former stable some 135m below ground, where the microclimate of the saline excavations is reputed to be good for health. The mine’s range of underground chambers are ideal both for intimate and large events, with up to 600 guests at the most.

Capacity: Group tours: minimum 10 pax, maximum 20 pax; The Eastern Mountains’ Stable Chamber: minimum 10 pax, maximum 28 pax Email: [email protected] Website: wieliczka-saltmine.com

08Raise a glass On09 the trail of a chudail family of Jaisalmer. Depart in the morning to visit one Suryagarh Jaisalmer is a 77- Incentive groups can also of the local vineyards up in Bali’s room property which sits on the engage in activities like a north. While there, learn about the threshold looking south towards treasure hunt in the city, local winery, type of grapes and the ancient city of Jaisalmer go on a Camel Safari or their harvesting time from a local in Rajasthan, which offers an take on its one of a kind expert. Then taste the local wine, unsurpassable antiquity, and Midnight Haunted Trail. and have them with Indonesian looking north to the undulating The locals believe snacks prepared by The Ritz- landscape of the Thar Desert that some sites are Carlton, Bali’s chef. with its raw natural beauty. The inhabited by spirits Back at the resort, refresh and property has a conference hall called chudails and get ready for a wine pairing dinner that can accommodate 90 pax this trails takes one to at the resort’s Indonesian restaurant and offers facilities like drop all these sites Bejana. Pair an Indonesian Rijsttafel down screens and state-of-the- at midnight. dinner with local wine while learning art audio video equipment. about the tipple from Sansan Besides their scenic sand Capacity: Maximum 150 pax Pratama, winner of the Indonesia dunes, Jaisalmer is also Email: reservation@ Best Sommelier 2015 title. home to a number of tourist suryagarh.com attractions like the Jaisalmer Website: suryagarh.com Fort, Amar Sagar Lake and Bada Capacity: Maximum 20 pax Bagh. The latter houses the Website: ritzcarlton.com/Bali Royal cenotaphs of the premier

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06An African safari adventure 07Down in the dungeons Ngorongoro Crater Lodge boasts architecture Leave the modern, working world behind and as impressive as its surroundings. let your top achievers embark on a gripping While the structural style evokes traditional journey through 1,000 years of London’s murky Maasai mud-and-stick manyatta (homesteads), past – guided by a cast of London’s infamous the interior accommodation and fi nishes are rogues and villains. pure luxury. There is also private butler service, The London Dungeon mashes up theatre, and all suites have a view of the crater along special effects and intriguing storytelling with a luxurious domed dining area and a with humour and plenty of edge-of-the-seat fi replace. surprises. This place is ideal for groups looking for a Meet Sweeney Todd and his evil sidekick thrilling escapade from the city and urban life. Mrs Lovett, escape the Plague ridden streets Ngorongoro Crater Conservation Area in the of 1665, and visit Jack The Ripper’s favourite southeast of the Serengeti allows delegates haunt, the Ten Bells Pub in Whitechapel, before who are keen to explore the challenging paths facing your fears on the drop ride! close to the rim with safari walks, or join The London Dungeon includes a Victorian the game drives to witness hippo and lions Gin cocktail on arrival, access to a costume roaming in the wild. wardrobe, an after-hours, adult-only tour of the dungeon and pies in Mrs Lovett’s pie shop. Capacity: Maximum 60 pax The venue can also be booked out for an Email: [email protected] evening event. Website: twtravel.com.my Capacity: Maximum 65 pax Website: merlineventslondon.com

10Hop on that train Travel on a one-of-its-kind narrow-gauge steam locomotive from a bygone era and get a rare look into China’s industrial revolution and the Jiayang Coal Mine. Founded in 1938 in Bajiaogou, the Jiayang Coal Mine was the fi rst Sino-British joint venture in Sichuan. The railway, built in the 1950s, is still the only way in and out of the valley. Recognised as an industrial heritage site, the railway is a national icon. The steam locomotive, which pulls seven mini passenger carriages with 18 seats each and runs between Bajiaogou and Shixi in Qianwei County, Leshan, in Sichuan, can be chartered for private events. There are four sightseeing stops along the route featuring picturesque views, Jurassic-era forests, peaks, rivers and Bajiaogou’s Soviet- and British-style village houses. Visitors can climb up a hill to watch the small train give a spectacular “steam show”, dine at a farmer’s inn, visit the Jiayang Mining Museum, dress up as coalminers and explore a coal pit.

Capacity: 126 pax Email: [email protected] or [email protected] Website: lsqwly.com

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11Chasing time in Beijing Launched in October 2013 and reintroduced this year, this is an Amazing-Race-meets-Beijing history lesson and participants race in vintage motorcycle sidecars to piece together the story of China’s capital since the days of Dadu in Kublai Khan’s Yuan Dynasty. Participants “travel” through four eras of Beijing history from the Yuan, Ming and Qing Dynasties to the Republican/ Mao era. From the hidden corners of the Forbidden City to old Gothic churches and bomb shelters, time chasers have three hours to complete as many challenges as they can. It ends at a restaurant for a slap-up celebratory meal and award ceremony.

Capacity: 40 pax Email: [email protected] Website: bespoketravelcompany.com

14A royal welcome Terrapuri Resort in Penarik, Terengganu is made up of 22 villas, whose architecture resembles old Malay palaces that were in existence more than a century ago. Delegates will be treated like royalty, enjoying royal delicacies of olden days and being entertained with a traditional dance drama known as Mak Yong. Mak Yong, declared by UNESCO as a “Masterpiece Of The Oral And Intangible Heritage Of Humanity”, is almost extinct in Malaysia. A corporate responsibility programme that involves releasing newly hatched river terrapins into the Penarik river can also be arranged on request. These terrapins are an endangered species and your group can play their part in the continued survival of this species.

Capacity: 40 pax for resort buyout Email: [email protected] Website: terrapuri.com 15

17Glamping next to Angkor-era ruins Banteay Chhmar tented camp offers small groups the opportunity of staying overnight in the jungle right next to a 12th century Khmer temple in Cambodia, near the border with Thailand. While the glamping experience has plenty of luxury elements it is a community-based tourism project. Local villagers are employed and help run the initiative, from looking after guests to cooking food and more, providing an ideal corporate social responsibility element for groups.

Capacity: Maximum six pax Email: [email protected] Website: khiri.com/cambodia

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12Explore the way of the mountains 13Make your own luxury timepiece Shrines on Dewa Sanzen, the three sacred mountains of Yamagata in Japan, Guided by a Swiss master watchmaker in a modern atelier with a view have long been visited by pilgrims who undergo tests of physical and mental over a typical Jura valley, this unique Swiss experience is a one-day endurance. The experience is now popular with tourists and a three-day private watch making course (09.00 to 17.00). programme is offered for participants to meditate under a waterfall, jog through Guests at the Beau Rivage Hotel will discover the intricate subtleties of the serene mountains, detoxify in an incense room, and cleanse the body with a how a mechanical watch moves. They will then choose their components traditional meal of shojin ryori (vegetarian temple cuisine). Participants are also to personalise their timepiece, before assembling it themselves and offered the opportunity to harvest their own vegetables and fruits for their meal, taking it home. This private tour includes a night’s accommodation, an arrangement unique to the shrine experience in Dewa Sanzen. watchmaking workshop with the option of dining at a nearby Michelin- For incentive groups that lack time for a complete Dewa Sanzen star restaurant, and a fi ve-course dinner in the on-site Restaurant experience, they can check into one of the many history-rich ryokans at O’terroirs that has an amazing view of Lake Neuchatel. To get there, the foot of the mountains and partake in prayers and meditation every helicopter transfers can be arranged. morning, led by ryokan owners, and enjoy shojin ryori. Capacity: Maximum 12 pax Capacity: Unavailable at press time Email: [email protected] / [email protected] Email: [email protected] / [email protected] Website: beau-rivage-hotel.ch

Be inspired by one of Britain’s national treasures Receive a warm welcome into Blenheim Palace in Oxfordshire, England, home of the 12th Duke and Duchess of Marlborough and the birthplace of Sir Winston Churchill. th This 18 -century Baroque architecture and UNESCO World Heritage Thrills that don’t need mad skills Site houses some of the fi nest antique collections in Europe. Visitors 16 Contrary to popular belief, heli-skiing isn’t just for extreme can take a tour of the State Rooms and admire the portraits, tapestries sports enthusiasts. Harris Mountains Heli-Ski’s menu suits and exquisite furniture while learning about the 300-year-old palace. a wide range of snowboarding and skiing abilities, providing Blenheim Palace also boasts of more than 80 hectares of landscaped helicopters and guides for your day out on New Zealand’s parkland, which comprises an array of formal gardens like the Rose snowy peaks. Garden, Water Terraces and Secret Garden. Take a stroll up to the Incentive winners will be treated to multiple adrenaline Grand Cascades or around the lake to admire some of the fi nest views rushes as they race down slopes of untouched snow and be in England. lifted back to the peak by helicopter. Incredible views and a gourmet picnic await them at lunchtime, and then it’s back Capacity: No maximum limit to the mountaintop for even more excitement. Email: [email protected] Website: blenheimpalace.com Capacity: 5 to 10 pax per helicopter Email: [email protected] Website: heliski.co.nz

18Soaring over The Land of the Thunder Dragon Fly over central Bhutan’s Phobjikha Valley in a hot-air balloon and watch in awe as the 360-degree view reveals the snow-clad Himalayan peaks. The valley below is dotted with villages, farmhouses and temples, while the 17th- century Gangtey Goenpa monastery nestles a 5,000m spur at the north end of the valley. The area is home to snow leopards and black-necked cranes – both of which are rarely sighted – and a host of other wildlife.

Capacity: Unavailable at press time Website: easternsafaris.com

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19Picnic on the back of an elephant Explore Chiang Mai in style with 137 Pillar House’s signature picnic basket, filled to the brim with tasty treats for your incentive winners to nibble on as they journey through a jungle atop an elephant. They can toast their adventures with flutes of champagne while they sightsee from within a howdah, or visit the elephant hospital to watch a veterinarian take care of sick and injured elephants. After having lunch at a restaurant in Lampang, they can ride a horse- drawn carriage – a famous symbol of the town – around the market, before heading to Ban Sao Nak, a huge ancestral mansion built in 1895 with 116 teak pillars.

Capacity: Maximum five pax Email: [email protected] Website: snhcollection.com/137pillarshouse 22 21Tanzania migration safari Be one with the underwater world Reward your winners with one of the greatest wildlife shows on earth: Situated in North Ari Atoll in the Maldives, Kandolhu Island is a diver’s the great migration of wildebeests, zebras and gazelles crossing the paradise, surrounded by cerulean waters and a pristine coral reef. great African plains and mighty rivers. Fly your top achievers to the Offering more than the typical water activities, the resort amps up Sanctuary Migration Camp, a luxury tented mobile camp erected close the adventure factor by whisking your top achievers away to a nearby to the Grumeti River to witness the amazing spectacle unfold over two deserted island for a Robinson Crusoe experience, where they can days. For the adventurous, they can opt to enjoy top-down game viewing explore the uninhabited white, sandy beach or go snorkelling in the through a spectacular hot air balloon ride. colourful house reef. For those who can’t get enough of the sea, Kandolhu Island also Capacity: Maximum 16 pax boasts experiences such as big-game fishing, sunset cruises and fluorescent night snorkelling, where divers can watch corals and Email: [email protected] underwater creatures glow pink and orange in the dark. Website: countryholidays.com.sg Capacity: Maximum 80 pax Email: [email protected] Website: kandolhu.com

25Private viewing of the Crown Jewels at the Tower of London For over 600 years, the Crown Jewels have been held for safekeeping at the legendary Tower of London. They are priceless for their symbolic value as well as the magnificence of their precious materials. Millions of visitors every year come to marvel at these treasures, which include the Cullinan I, the largest top-quality diamond ever discovered. Motivate your team to succeed with the reward of sipping sparkling wine and enjoying canapes after all the tourists have headed home for the day at a private viewing of the Crown Jewels. On arrival, the guardians of the Tower will escort you to the Jewel House regaling stories of the Tower’s history along the way. Once inside, enjoy the hospitality while hearing about the unique working collection that is still regularly used by the Queen in important national ceremonies, such as the State Opening of Parliament.

Capacity: Maximum 150 people Email: [email protected] Website: hrp.org.uk/hireavenue

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20Aerial views of Cambodian temples Serving as an ideal pre- or post-event incentive for high-end groups staying at the luxurious Soneva Khiri, flights from the resort on Koh Kood in the Gulf of Thailand to Siem Reap, Cambodia afford delegates a unique aerial view of the area which is famous for its temples, including the Bayon, Ta Prohm and Angkor Wat. An expert guided tour of the complex is thrown in. Additional elements can be tailored too.

Capacity: Eight pax Email: [email protected] Website: soneva.com 23 Conserve Malaysia’s natural environment The Andaman, a Luxury Collection Resort located in an idyllic setting on Malaysia’s Langkawi Island, is nestled between a 24Stay in a casa in the Caribbean 10 million-year-old rainforest in the tranquil Datai Bay and an Situated in one of the Caribbean’s oldest cities, Santo Domingo, 8,000-year-old fringing coral reef. Casas del XVI hotel comprises two beautifully restored 16th-century The five-star resort is ideal for delegates looking to make a real and houses, decorated to reflect the area’s historical and cultural signifi- tangible difference to the environment through conservation efforts such cance. Both contain a central courtyard, where your top achievers as coral transplanting under the expert guidance of the resort’s marine can dine under the stars as a butler tends to their every need. and coral curator. While in Langkawi, discover the natural beauty of the Take full advantage of the hotel’s proximity to the Colonial City island by taking part in various nature activities such as mangrove river and lead them on a culinary tour of the city, or visit one of the larg- cruising with an experienced nature guide who will also point out the est organic cocoa producers of the Caribbean and learn how they ancient rock formations that form part of Langkawi Geopark. produce, roast and hand grind chocolate.

Capacity: 140 pax Capacity: Eight rooms Email: [email protected] Phone: 809 688-4061 Website: theandaman.com Website: casasdelxvi.com

26Skip the city for the depths of Java For a retreat deep among lofty mountains and ancient temples, look no further than a stay in Java’s Villa Borobudur. Each of the traditional joglo-style villas’ teak arches and carved roofs were handmade by expert carpenters. While some villas feature outdoor showers and others infinity pools, all of them offer stunning views. Your incentive winners can go on an excursion to Mount Merapi on a jeep safari, hike to rice fields and waterfalls, or go rafting on Progo River. For the less adventurous, they can learn batik printing and pottery lessons at a nearby village.

Capacity: 10 rooms in six villas Email: [email protected] Website: villaborobudur.com

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27Retreat to a luxurious abode near a tiger reserve The Samode Safari Lodge at Bandhavgarh in the Indian state of Madhya Pradesh is a unique luxury retreat located adjacent to the 450km2. Bandhavgarh Tiger Reserve, known to have the highest density of tigers in the world. There are 12 private villas at Samode Safari Lodge. The lodge is designed around a series of individual chalets that each come with an elegant living space, a bedroom with a modern en-suite bath and dressing area, a unique open-air bath court, and a 28Live the sultan lifestyle private veranda with striking views of nature. As the name of this hotel suggests, your top winners will get the royal Incentive groups can enjoy gourmet dining at the main treatment at the La Sultana Marrakech. Besides offering a traditional restaurant, barbecues around a campfi re, and long lazy poolside hammam and balneotherapy baths, the hotel also features stunning meals, and head out for a wilderness experience. Activities architecture and decor. Plan a cooking class for your group and have include wildlife excursions led by expert naturalists, as well them learn the tricks to whipping up mouthwatering traditional cuisine, as cycling and sightseeing tours to ancient temples and such as chicken tagine with preserved lemon, from a Moroccan cook. nearby villages. When the day is over, retreat to a fully- The hotel’s location in the heart of the old city means guests are mere equipped spa to renew the body. steps away from royal palaces, museums and souks.

Capacity: 24 pax Capacity: 28 rooms in fi ve riads Email: [email protected] Email: [email protected] Website: samode.com Website: lasultanahotels.com/marrakech

Luxuriate in a desert oasis Set in a sprawling desert and occupying over 10 hectares of land, Samsara Dechu is an architectural marvel with its colossal swimming pool, expansive green areas and exquisite accommodation options. Located 115km from Jodhpur, India, the property offers 32 luxurious villas with private gardens and a campsite with 25 luxury tents. Amid the wilderness, surrounded by dunes of the Thar, the luxury tents offer vibrant block-printed interiors complimented by locally-crafted furniture 30 and rugs that accentuate the rich heritage of Rajasthan. Perfect for corporate groups, the resort also houses a conference room that can accommodate 84 pax in a round table setting. Some of the activities that incentive groups can experience include birdwatching tours, camel safaris, bush dinners and picnic lunches.

Capacity: Maximum 110 pax Email: [email protected] Website: samsaradechu.com

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Delve into Hong Kong’s traditions 29Hosted by local artisans who are masters of art forms such as bamboo and fl ower displays, shadow puppetry, qipao-button crafting and lion dancing, the classes at The Peninsula Hong Kong offers guests an insight into the country’s disappearing crafts. After choosing their preferred artisan, participants are split into groups and they get to support the city’s traditional crafts by contributing to their sustainability through education and awareness building. More than simply a learning experience, these programmes immerse participants in the local culture. There are half-day and full-day programmes to choose from, allowing more fl exibility and options depending on participants’ itinerary and areas of interest. It is ideal for small incentive groups.

Capacity: Four to eight pax Email: [email protected] Website: peninsula.com/hongkong

32Lip smacking good stuff Las Vegas is more than just a paradise for people looking to challenge Lady Luck at games tables, and Lip Smacking Foodie Tours proves exactly that. Through carefully curated guided food tours that stop at some of the best restaurants on the Strip and off-the-beaten path, participants gain a belly full of great eats as well as interesting information about the city’s art and architecture and stories about the Simply an exquisite stay 31 featured restaurants and their chefs. Lip Smacking Foodie Tours offers With its stately marble staircase and intricately painted ceilings, two regular, scheduled tours – Afternoon Culinary Adventures and Savors mesmerising does not even begin to describe Ca’Sagredo Hotel in Of The Strip – and is able to tailor a programme just for private groups. Venice. Pamper your top achievers to a lavish sojourn in this historic gem by the Grand Canal, where they will not fail to appreciate the stunning works of art within the hotel as well as its luxurious furnishings. Capacity: Up to 60 pax Phone: (888) 681-4388 Capacity: 42 rooms and suites Website: VegasFoodieTour.com Email: [email protected] Website: casagredohotel.com

33Take a bird’s-eye view of the Grand Canyon It’s hard not to feel the draw of the Grand Canyon calling out to you when you are in Las Vegas. An aerial view of the rock formation, the forests, raging rapids, wildlife and the Colorado River can be arranged by helicopter and/or plane. This may be a once in a lifetime opportunity for your winners to truly enjoy the scenery and take memorable photographs as they fl y over the Grand Canyon.

Capacity: Maximum seven pax (by helicopter), 19 pax (by airplane) Email: [email protected] Website: papillon.com

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Okinawa, the chain of coral-fringed Tourism leader Okinawa has a islands between Taiwan and mainland Japan, stands on population of about its own merit as a MICE destination. Its deep experience, 1.5 million but receives 7 million tourists Naha: Okinawa’s capital city. professional workforce, annually. Its tourism excellent transport, superb infrastructure is therefore very hotels, and options for well-developed. sightseeing, shopping and Tokyo dining are all factors in

Okinawa’s favour. From music EAST PACIFIC CHINA OCEAN festivals to political summits, SEA MICE planners can count on a OKINAWA reliable local team to deliver Main island an extraordinary experience.

NO STRANGER to hosting MEET international Host of G8 summit in 2000! events, Okinawa oers purpose-built, professionally- managed MICE facilities suitable for business events of any scale. Convention centres aside, many hotels and resorts are also excellent facilities with full-service meeting packages. Selected spaces at attractions such Okinawa Convention Center Bankoku Shinryokan as Churaumi Aquarium and Gangala The largest multi-functional venue in Okinawa, Meaning “bridge between nations”, this MICE the OCC comprises an exhibition hall (7,464 facility played host to the G8 summit in 2000 and Valley are also available for planners sqm), three convention halls (516, 147, 67 sqm) offers an exclusive setting at Busena Point, one of who want to create one-of-a-kind and a theatre (9,219 sqm), all backed up by a the most scenic spots on Okinawa. There are six Okinawan experiences. fully-equipped support system. Nearby are a meeting facilities of various sizes from the 36 sqm beach, marina, seaside park and outdoor theatre. Business Room to the 441 sqm Summit Hall.

http://www.oki-conven.jp/en/ http://www.shinryokan.com Center Convention Okinawa Bureau, & Visitors Convention Games Okinawa 2015, Corporate Okinawa Photos:

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TTGmice1505Okinawa4ppFinal.indd 2 4/27/15 11:35:51 AM ! TTGmice Advertorial

HISTORY, nature, islands, culture, adventure, sports, shopping and food DO — Okinawa is so full of attractions and beautiful sceneries, first-time visitors are frequently surprised at the sheer variety of options available! All attractions are linked by an excellent transport network, often with ocean views along the way. WOW! ! Shuri Castle overlooks Naha city.

The “Kuroshio Sea” hall may be reserved for private functions. Okinawa Churaumi Aquarium The Okinawa Churaumi Aquarium is the jewel at the Ocean Expo Park, attracting more than 2.7 million visitors annually. The “Kuro- shio Sea” tank is one of the largest in the world, and is home to a stunning variety of fish, including the star attraction—whale sharks. There are also displays of corals and other marine life. The entire area at Ocean Expo Park is beautifully designed with views of the sea. The free dolphin show is a crowd favourite. The “Kuroshio Sea” hall is available for private functions for up to 100 people. The backdrop of whale sharks, manta rays, turtles and schools of fish swimming by will surely impress event attendees! Shuri Castle Okinawa’s top tourist attraction is a Beach, seasports, whale-watching UNESCO World Heritage Site. The admin- Okinawa’s clear waters and sandy istrative centre and palace of Ryukyu kings beaches are perfect for relaxation or sea- since the 14th century, Shuri Castle was sports such as scuba diving, snorkelling, meticulously reconstructed after severe parasailing, wakeboarding and kayaking. destruction during the Battle of Okinawa in The famous Kerama Islands National Park 1945. Its hilltop location affords a fantastic is only 30km offshore from Naha. During view of the city of Naha, and its many whale-watching season (January–March, gates, walkways and buildings showcase a weather permitting), visitors can go on style of castle architecture unlike any other an excursion for a close encounter with in mainland Japan. Sand and sea. humpback whales.

CASE STUDY OKINAWA CORPORATE GAMES 2015 Gold for Okinawa The Okinawa Corporate Games is only the sec- FACT SHEET ond edition to be held in Japan after Tokyo, but Date: March 5-8, 2015 Okinawans proved that they too are capable of No. of athletes: 1,516 (296 overseas) No. of companies participated: 97 making a success out of this international event No. of competition events: 12 mixing sports, tourism and business. No. of venues: 8 Runners at Ginowan Seaside Park. The Games received great support and No. of medals awarded: 650 cooperation from both private and public No. of countries represented: 11 (Japan, Korea, Taiwan, China, Hong organisations, as well as local associations, uni- Kong, Singapore, Indonesia, Vietnam, versities and volunteers. Thailand, Malaysia and the UK) The Corporate Games is the world’s largest multi-sport festival for businesses. A SPECiAL ExPERiENCE Participants can be employees, clients, family “It’s my first time in Okinawa and friends. More than 170 editions have been and participating in Corpo- rate Games. I am impressed Okinawa Corporate Games Executive Committee staged around the world since the first in San Chairman Yoshikazu Higashi (left) and Games - it’s clean everywhere and Director Ben Sedgemore from the Corporate Francisco in 1988. people here respect nature Games Headquarters in the UK. While sportsmanship was evident at and are environmentally competition sites throughout Okinawa, cama- conscious. We visited an or- raderie and revelry reigned at the lively opening ganic farm and made ceremony parade and the outdoor party and cane sugar, concert at the seaside venue in Chatan town, not just the where participants let their hair down as they usual shop- ping and sampled tasty foods and danced to the live per- beach – it’s formance by musicians such as Okinawan rock a special Latalie Lee experience legend Hidekatsu. Well done, Okinawa! Participant Camaraderie, sportsmanship and fun. Hong Kong for us!” Photos: Okinawa Convention & Visitors Bureau, ANA InterContinental Manza Beach Resort, S.T. Leng S.T. Manza Beach Resort, ANA InterContinental Bureau, & Visitors Convention Okinawa Photos:

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TTGmice1505Okinawa4ppFinal.indd 3 4/27/15 11:36:02 AM DO Birthplace of Okinawa’s most famous salt.

Nuchi Masu Salt Factory Recognised by the Guinness World Records as the salt with the most minerals Cave café at Gangala Valley. (14) in the world, Okinawa’s champion salt is made with a mist-crystallisation process Attractions galore at Okinawa World. that turns sea water into powdered “snow” salt. Visit the factory and discover unique Okinawa World salt products from food to cosmetics. The Experience multiple attractions at this theme factory is located on a cliff with spectacu- park: Okinawan folk dances, a snake-and- lar views of the Pacific Ocean. mangoose show, a craft village, and the famous http://www.nutima-su.jp/ “Gyokusendo Cave”, where visitors will see an amazing variety of stalactites and stalagmites on the 850m illuminated walkway. Okinawa World also features a restaurant, brewery, tropical or- chard, shopping centre and museum. http://www.gyokusendo.co.jp/ Gangala Valley Neighbour to Okinawa World, but a world of dif- ference in atmosphere is the geological wonder of Gangala Valley. Named after the sound of a pebble as it falls through the coral-rock can- yon, this attraction takes visitors on an easy but eye-opening journey back in geological time. As visitors are led through forest and caves, a guide will explain the various flora, fauna and ancient Underground Headquarters artefacts found here. Gangala may well be the of Former Japanese Navy home of the “Minatogawa Man”—an early ances- No visit to Okinawa is complete without an tor of the Japanese people—who roamed this understanding of the historic events that took Bel Beach Golf Club. part of Okinawa some 20,000 years ago. place here during WWii, when Okinawans saw their homeland turned into a full-blown Golf The entrance to Gangala Valley is a battleground between the Japanese military Take your pick! There are 22 golf courses on the naturally-formed limestone cavern. It government and US Forces. This 300-metre main island, and five on Miyako Island and two on is usually set up as a café and visitor tunnel complex, part of larger whole, delivers Ishigaki Island. Golfers will enjoy beautiful views area, but can be repurposed as a function space a sombre reminder of the tragedy of war. of the East China Sea or the Pacific Ocean. for up to 100 people. EAT Food and entertainment Treats to at Rinken’s Kitchen. bring home Bring home some tasty Okinawan delights—drinks, food and confectionery made of locally- produced cane sugar, sea-salt, purple sweet potato (below), citrus fruits, melons or pineapple. They make great gifts too. Rinken’s Kitchen Enjoy Okinawan music, live cul- tural performance and local cuisine at this special theatre-restaurant. Try Okinawan dishes such as deep-fried taro, squid tempura or Goya Champuru (deepfried bitter melon, tofu, egg and sliced pork). Wash it down Join the locals! with locally-produced Orion beer, Awamori OKINAWA rivals any of Japan’s (spirit distilled from rice) or plum liqueur. mainland cities with its culinary Pork, beef and noodles Leng S.T. Bureau, & Visitors Convention Okinawa Photos: oerings and vibrant restaurant Fresh seafood are abun- scene. Top-quality Japanese, Western, dant but Okinawans are Okinawa justifiably proud of their soba. Chinese, Korean and Okinawan rich-tasting Agu pork cuisines are widely available, but the or melt-in-your-mouth fun part is really trying the many Ishigaki beef, served yakiniku (grilled), shabu- locally-produced, uniquely Okinawan shabu (hotpot), nigiri foods and drinks. And joining the (pressed with rice like locals at places such as the lively sushi) or burger style. Also, don’t forget to try Daiichi Makishi public market (above), Okinawa soba (wheat farmers markets or local restaurants. Sashimi with sea grapes, an Okinawan specialty. flour noodles)!

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TTGmice1505Okinawa4ppFinal.indd 4 4/27/15 11:36:14 AM ! SHOP TTGmice Advertorial STAY

Kokusai Street.

Heiwa-dori. WITH its glamorous department stores, outlet BeacH resorts are found Hilton Okinawa malls, shopping streets, local throughout Okinawa, Chatan Resort markets and gift shops, many with meeting and This waterfront hotel (above) offers shopping is a thrill in Okinawa. banqueting facilities— 346 seafacing rooms and suites, Onna-no-Eki each with a private balcony. The Kokusai Street Okinawa is a very popular hotel is adjacent to the Mihama Lined with boutiques, restaurants, Farmers Market destination for weddings! American Village, a shopping and cafés, hotels, souvenir shops and Major international brands entertainment district. There is department stores, this 1.6km a ballroom, meeting room and stretch is also known as “Miracle such as InterContinental, boardroom, and an inhouse events Mile”. Do explore also the three Hilton, Marriott and Ritz- team. Amenities include a business Japanese-style shopping arcades Carlton stand shoulder-to- centre, spa, 24-hour fitness center, o Kokusai Street: Heiwa-dori, and indoor and outdoor swimming Mutsumibashi-dori, and Ichiba shoulder with Japanese pools. From the nearby marina, Hondori, which leads to “the kitchen hotel brands in delivering a trips to Kerama Islands and whale- watching are available. of Okinawa”, where more than full suite of MICE services. 400 shops sell all kinds of seafood, http://map.hilton.com/OkinawaChatan meats, and produce. You can buy something here and have it cooked at the local restaurants This may not be the biggest or most famous, but the “Onna-no- upstairs at the “Daichi Eki” (Onna Station) Farmers Market Makishi Kosetsu Ichiba” (First Makishi Public wins with its authenticity and Market). down-to-earth personality. Discover fresh, exotic local specialties from bitter melon to sea grapes, as well as delightful souvenirs—all at very reasonable prices. If you have time, IceTry cream withthis! local flavours: sit down with a bowl of flavoured purple sweet potato (left), shaved ice or a crisp local donut sugar cane or Okinawan and enjoy the atmosphere. salt cookies. American Village Ashibinaa Outlet Mall Discover more than 100 of the The Busena Terrace Beach Resort world’s most popular brands in The Busena Terrace Beach fashion, accessories and sports — Resort offers 392 guestrooms only 15 mins from the airport. and 18 cottages in a lush http://www.ashibinaa.com garden setting. It also offers a versatile 180-sqm function room suitable for meetings T Galleria Okinawa and events in various Visitors looking for something Popular with Japanese teenagers configurations. Nearby at the comparable to the best in Tokyo, and residents of nearby US military Busena Marine Park, visitors New York and Paris can pop by this bases, this sprawling shopping and can catch a glimpse of tropical upmarket mall by the DFS Group, entertainment district is packed marine life at the observatory the only duty-free store that is not with shops, cafés and restaurants. or explore the reefs on a located in an airport. There is also a movie theatre, bowl- glass-bottom boat. The resort ing alley and supermarket. Nearby http://www.dfs.com/en/tgalleria-okinawa is neighbour to the Bankoku Busena are several hotels. The 60m Ferris Shinryokan MICE facility. Marine wheel is a landmark. GUIDE http://www.terrace.co.jp/en/busena/ Park.

ACCESS Getting there Getting around MICE CONTACT Naha airport is served by flights from all major Downtown Naha is served by a 12-stop Okinawa Convention & Visitors Bureau MICE Marketing Section airports in Japan, including Sapporo, Tokyo and monorail system that starts at the airport E: [email protected] Kansai (Osaka, Kyoto, Kobe). Direct flights from and terminate in Kyoda in the central part of T: +81-98-859-6130 overseas include: Okinawa main island. www.ocvb.or.jp/en/ • Beijing (3hr 40min) Throughout the main island, towns and • Shanghai (2hr) resorts are linked by a well developed network • Taipei (1hr 25min) of expressways and roads. Ground transport • Taichung (1hr 30min) can be easily arranged with numerous • Seoul (2hr 20min) professional operators. • Pusan (2hr 15min) and The outer islands can be reached by ferry • Hong Kong (2hr 30min) or airplane. Photos: Okinawa Convention & Visitors Bureau, Hilton Chatan Beach Resort, The Busena Terrace Beach Resort, S.T. Leng S.T. Beach Resort, Busena Terrace The Beach Resort, Chatan Hilton Bureau, & Visitors Convention Okinawa Photos: Original, Inspiring Okinawa! is produced by TTGmice. Production editor: S.T. Leng

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Niseko town is a wonderland for winter activities and culinary adventures Cold is hot in Hokkaido From snowshoe races to sledge-building contests, the Japanese island takes full advantage of its frosty weather and pushes MICE activities unique to its climate. By Julian Ryall

or a good part of every year, we realised that these venues would the vehicle eventually put to the test Sapporo and the countryside be ideal for snow-based teambuild- in a race – and team treasure hunts that surrounds the largest ing activities. around winter-bound Sapporo. city in Hokkaido are blanket- “We wanted to take full advan- One of Hokkaido’s claims to win- Fed in thick, powdery, perfect snow. tage of the opportunities during our ter sport fame is yukigassen, which So it comes as no surprise that the off-seasons, and from there we have is essentially a snowball fight with local MICE industry is playing to the started to develop and expand our rules that were formalised in 1989. climatic strengths of Japan’s most unique offerings for the incentive Available at a number of venues, as northerly island. sector,” he told TTGmice. many as 80 people can participate Locals call winter “the silver The region’s first Unique Venues in a yukigassen showdown. There time”; but as recently as a decade and Team Building Guide was issued are even serious moves afoot for the ago, Hokkaido as a whole had two two years ago. Of the dozens of op- sport to be put forward as an event distinct high seasons for tourists. portunities that have been devised for future Winter Olympic Games. Those interested in winter sports for inbound clients, a number are And while elsewhere shovelling would arrive for the December-to- likely to catch the eye. snow is considered a chore, the ever- February period while the summer The particularly adventurous, inventive people of Hokkaido have season was in July and August. even if they are novices, can partici- elevated it to a sport – the ultimate, “We used to have ski resorts that pate in snowmobile races, while the perhaps, in Cool Japan. still had great snow on the ground in fittest can take part in a snowshoe “The bureau provides a one-stop March and even April, but they were race that culminates in an ice cream- service to handle any inquiries from almost empty,” said Dima Azarov, a making competition. Other venues tour agents or incentive organisers,” spokesman for the Sapporo Conven- offer snowman-building competi- Azarov said. “Whether a group is tion Bureau’s MICE section. “Then tions, sledge-building contests – with looking for something specific or

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Destination: Japan

event, Haggart said. He continued: “Niseko is a well- known produce-growing area and because lot holdings are smaller, the farmers have a lot more freedom to produce an even wider variety of dif- ferent produce, resulting in a variety of different menu options.” The city also has conference and meeting facilities that range from large banquet halls to purpose-built facilities operated by the local gov- ernment, and Haggart emphasised that the tailor-made approach to inbound MICE clients works best for Niseko. Haggart and Azarov both play down concerns that Sapporo is not adequately served by flights from other parts of Asia, with Azarov pointing out that Tokyo is a 90-min- ute flight away and that the route is Sapporo Racecourse, more general, we do our best to MICE sector. the busiest in the world, with more the first horse racing introduce them to the right people. “The accommodation on offer than 70 flights a day. venue in Japan to “We are constantly striving for ranges from internationally branded “Of course, we would like to be open for private events, has space for new discoveries and ideas, and we hotels, such as Hilton, which are see more direct flights from new 300 guests work closely with local facilities set to increase in the near future, to destinations, such as Singapore or and event organisers to deepen their smaller hotels, condominiums and Malaysia,” Azarov said, pointing out understanding and expertise.” private lodge-type properties,” said that inbound tourism from Thailand One of the latest additions to the Paul Haggart, who handles the MICE soared by 89,000 visitors – a 320 per city’s portfolio is Sapporo Race- sector for the local government. cent increase – when the Sapporo- course, the first horse racing venue “The styles of accommodation Bangkok route was introduced in in Japan to be offered as an event are endless, as are the options for 2013. venue. With indoor seating of up to putting together accommodation “Our major concern is the number 300 people, the course has an im- for groups who wish to stay in the of hotels and rooms,” he admitted. pressive view across central Sapporo, area.” “Accommodation in the low season and guests get to bet on a race even Another charm of Niseko is is not an issue for Sapporo any- if the course is fetlock-deep in snow the vast number of medium-sized more and we do see lots of inbound as the venue can screen a race from restaurants that revel in the region’s throughout the year, but if we see the previous summer. reputation for providing fine food. a further increase in the number of Nearby Niseko has also attracted a Meeting the restaurant owners direct international flights, as well as firm tourist following in recent years, and enjoying their seasonal offer- more MICE events heading for Sap- with the two cities complementing ings can be the difference between poro, then adding more hotels is an each other with their offerings in the a standard and a memorable MICE absolute must.”

{ Talking numbers }

2 1,253,220 2017 The number of years The number of seats The year Sapporo and that the local visitors’ per month (in 2014) Obihiro will host the 8th authority has been col- flown between Sapporo Asian Winter Games. laborating wih local busi- New Chitose Airport With competitors from nesses in a concerted and Tokyo’s Haneda 45 nations taking part, effort to bring in interna- International Airport, this will trigger invest- tional MICE customers making it the busiest air ment in infrastructure for teambuilding events route in the world and accommodation

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{ Insider }

Kikuo Eri, MICE in-charge of Japan Travel Bureau, Hokkaido points out three things to watch for when holding events in winter

Bundle up, and don’t forget the shoes! It might seem to be stating the obvious, but anyone taking part in teambuilding events in Hokkaido, especially dur- ing the winter months, really needs to be dressed appro- priately for the conditions. It can get very cold and wet. Waterproof outer layers are a must, along with gloves and hats. We also sometimes find that our visitors bring all the right clothing, but have forgotten to come with appropriate footwear – and that’s arguably the most important piece of equipment they are going to need.

Avoid the big accommodation crunch Sapporo hosts the world-famous Snow Festival over a period of one week in February, with the 2016 festivities sched- Sapporo Snow uled for February 5 to 11. The event has attracted a colossal following among both domestic and foreign visitors, so Festival securing accommodation is very difficult at this time of year. For any companies planning a MICE event, avoid the festival itself, but the following week sees hotel availability return to normal.

Better safe than sorry A lot of these teambuilding events can be quite strenuous and taxing, so we advise that organisations that come to Hokkaido have appropriate insurance coverage for their staff. We also strongly recommend that they purchase insur- ance to cover against their flights being cancelled due to bad weather. Hokkaido does get storms during the winter and extending a stay at a hotel here can be expensive.

{ Spotlight } Cook in the snow

eambuilding in the great outdoors does not have to be all about rolling about in the snow, with Hokkaido also renown Tfor its cuisine and environmental awareness. Hakkenzan Eco-catering, set up by German-born Bianca Furst, started teambuilding events just two years ago and now operates a regular selection of handicraft workshops, music events, “slow food” evenings, theatrical productions and agricultural projects. In June, participants in an educational project were encouraged to plant beets and potatoes that will grow into a “German meal”. “We offer ‘eco-craft,’ eco-cooking’ and energy-rally events throughout the year,” Furst told TTGmice. “And because we have a huge field – it’s white and beautiful in the winter – we plan to offer even more events in the winter months. “We already do snowshoe walking expeditions, cooking on a fire in the snow and team projects to build an igloo,” she said. “We are particularly keen to connect directly with educational organisations for teambuilding events, and with companies through travel agencies and the city authorities in Sapporo.” One teambuilding activity that has proved particularly popular, and brings together energy education and environmental educa- tion, is using solar ovens to cook meals. Hakkenzan also has its own solar panels and uses the power of the sun to dry locally grown soft fruit. “Hokkaido is great for nature, for food, new ideas, ‘onsen’ hot springs, nice people, for the seasons and for international exchanges,” Furst said. “We aim to combine environmental edu- cation on a fruit farm, with a wide range of outdoor experiences, hands-on farming experiences and bringing in the elements of arts, crafts and energy.” For more information, visit www.hakkenzan.jp/ecocatering/ or call (81) 11-596-2280.

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Singapore’s stunning skyline will be seen by more business event travellers should Louder roars in the making STB’s new marketing efforts, supported by a bigger budget, prove successful With more MICE marketing budget in Singapore’s pocket, local players are urging greater focus on experiential aspects, tradeshow presence, among others. By Paige Lee Pei Qi

he Singapore Tourism Although news on the budget emotional attachment that visitors Board (STB) has been increase was announced in April, feel when they think or consider given a 35 per cent boost STB is still unable to share updates Singapore as a destination”. on its destination marketing on its specific activities. Mean- “The core message could focus budgetT this year, aimed at enhanc- while, local trade players who on Singapore’s excellent infra- ing Singapore’s MICE appeak. While welcome this move are quick to structure, security, connectivity, STB assistant chief executive, Neeta suggest how Singapore could be multicultural ethnicity, colourful Lachmandas, is unable to provide best marketed to business event traditions, history, and cuisine,” he the exact amount of the investment, clients. added and pointed out that these she confirms that “a subtstantial Tour East Group senior vice would help overcome the citystate’s sum” will be channelled into brand president for sales and market- “inherent limitations both from a building and marketing campaigns. ing, Judy Lum, told TTGmice: “I physical and financial perspective “Prior to 2013 and 2014 we had a hope to see an increase in (STB’s) that may increasingly reduce her bit of a quiet period which we did efforts in hosting familiarisation attractiveness as a MICE destination not have much destination branding visits and offering more afford- in South-East Asia”. for MICE,” Lachmandas said. able participation costs for STB-led Yap elaborated: “Singapore is With the aim of generating greater MICE tradeshows. constrained by its physical size awareness through PR activities, “Singapore is a destination that and the concentration of services advertising and increased participa- requires MICE planners to come and amenities in the city centre. tion in tradeshows held in Singapore, over and experience what we have There are limited congress venues, STB will be targeting the associations here and what we can do. We need attractions or social venues within and exhibition and conference event a presence at tradeshows to retain close proximity that possess enough organisers in the US and Europe, and mind share.” scalability to host a large congress corporate meetings and incentives To market Singapore, Vincent or meeting.”. planners in Asia-Pacific. Yap, assistant director, institutional He also urged the creation of a STB’s attendance building efforts division of MCI Group Asia Pacific, simplifed process for grant appli- for tradeshows will be made through said the brand campaign must cations and greater subsidies for advertising towards event delegates. “create and evoke a consistent organisers and planners to help ease

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“The key to effective brand marketing lies in the cam- paign’s ability to create and evoke a consistent emo- tional attachment that visitors feel when they think or consider Singapore as a destination.” Vincent Yap Assistant director, institutional division, MCI Group Asia Pacifi c

the fi nancial toll of organising an She added that there is still event. “room for improvement” in the Theresa Lee, head of MICE at level of professionalism in the FCm Travel Solutions, would like industry. to see more web-based marketing “Much effort has been put into efforts. She said: “Social media plays attracting travellers to the country, a big part in our lives now and it however, we are lacking in deliver- is a trending market today. Singa- ing the experience. This starts from pore should expand its MICE brand the professionalism of meeting through multifaceted campaigns that planners, to destination knowledge would include not just PR and adver- and language effi ciency of tour tising or tradeshows, but also more guides and transport providers, and web-based marketing for greater the service quality rendered at the brand awareness.” frontline,” she remarked. For an effective branding strategy, For now, what is certain is Selina Chavry, regional director, Asia Singapore’s continued strong track of Pacifi c World, said efforts “should record in securing best-in-class include the experience here”. exhibitions and conferences. The Chavry said: “Despite being a tourism bureau has made good pro- cosmopolitan city, Singapore still gress towards its annual target of 10 possesses the warmth and simplic- new association world congresses. ity of the kampong spirit from the In May, Singapore won the past with diverse races and cultures bid to host the 103rd Lions Club living together harmoniously. As International Convention 2020, the such, Singapore should be branded country’s largest-ever association as a destination with the best of both congress. The event is expected to worlds – rooted and yet advanced, contribute S$58 million (US$43 mil- warm yet progressive, diverse yet lion) in tourism receipts and 20,000 integrated.” foreign arrivals.

{ Talking numbers }

142 2.3 million S$3.9 billion The number of ICCA- The number of Equivalent to US$2.9 approved events held in international business billion, this is the value Singapore in 2014. This event visitors who of tourism receipts gen- earned the Asian city- came to Singapore erated from business state seventh place in between January and events in Singapore from ICCA’s latest ranking of September 2014, a 13 January to September top meeting cities in the per cent year-on-year 2014, a fi ve per cent world increase year-on-year decrease

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{ Insider }

Selina Chavry, regional director, Asia of Pacifi c World points out three must-dos in Singapore

Explore its fascinating history Singapore may be short in history but the country has succeeded gloriously in its development during its past 50 years of independ- ence. Bringing the group through the transformation of Singapore by visiting Pulau Ubin to experience the simpler life in the 1960s; to Queenstown where the fi rst public houses were built; and then to Pinnacle at Duxton to appreciate the award-wining public housing project, will be a good highlight of the country’s development from a kampong slum to a cosmopolitan city.

Discover lush greenery Singapore is known as a Garden City. With its well linked park con- Time stands still nectors, cycling around the island is a great way to experience the in Pulau Ubin outdoors, be greeted by greeneries in the city, and discover hidden treasures in off-the-beaten track. This can be organised as a leisure or teambuilding activity.

Dive into a cultural wonderland One of Singapore’s unique strengths is its cultural diversity and religious harmony. Nowhere is this more clearly seen here than how temples, mosques and churches co-exist within the same vicinity, thriving without confl ict. Exploring the various ethnic enclaves around the island will be a memorable experience.

In Conjunction Brand New! with the Leading International MICE Event centered in ASEAN MICE Forum @ IT&CMA Asia-Pacific 29 September 2015 Bangkok Convention Centre at CentralWorld Bangkok, Thailand Incorporating Luxury Travel

With the ASEAN Economic Community (AEC) initiative underway, there is no better time than now for the region’s 10 member nations – Brunei Darussalam, Discovering ASEAN: Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Forum A Rising Star for the Philippines, Singapore, Thailand and Vietnam – to International catapult its reach as THE MICE region in Asia. Topics Exhibitions This brand new forum is the only one of its kind in the world that advances ASEAN’s latest MICE development and insights on an international scale through promotion, awareness and conversation A One-Stop MICE between the region’s key players and the global Wonderland: Learning from community. Multi-Destination Success: Programmes in Case Study Presentations ADMISSION IS FREE ASEAN For All IT&CMA and CTW Asia-Pacifi c 2015 Delegates USD 50 applies for non-delegates

Limited Seats Available. Register To Attend.

www.itcma.com/amf Organised By:< Supported By: Contact: [email protected]

ASEAN MICE Forum @ IT&CMA.indd 1 15/7/15 3:40 pm

TTG.indd 3 21/7/15 7:06 AM mice Aug p30-35 Singapore_v3KY FINAL.indd 34 20/7/15 2:16 pm TTGmice July 2014 • 35

{ Spotlight } The Black Swan

ecked in black and gold, The Dining events can Black Swan in a conserved Art begin with appetisers and DDeco building on Cecil Street – small plates like char- which was once a bank – has injected cuterie cuts, soft-shell crab a touch of glamour into Singapore’s sliders, or one of the must- Central Business District. haves – baked bone marrow. This stylish outfit, a replica of a Main courses here built grand European café and bar, features mostly on premium meats and an elegant interior complete with brass seafood, and highlights include fittings and frosted light fixtures. Step- the duck confit, ribeye steak, and ping through its doors brings one right the signature Black Swan Burger. onto the set of The Great Gatsby. Classic dishes come with a con- Reaching up three storeys, The Black temporary twist; the chargrilled beef Swan can seat up to 130 guests – split tartare and pan-seared foie gras with between the classy U-shaped granite yuzu marmalade are worth a try. bar wing and the main dining area. The All great parties require quality upper mezzanine level, named The liquids, and The Black Swan seduces Powder Room, has a separate cocktail with an impressive drink menu that lounge that can accommodate an ad- lists a range of handcrafted cocktails, ditional 60 pax. rare spirits and a well-curated wine list For exclusive gatherings, there is a that introduces favourites from around hires. A minimum private 12-seat dining room in the base- the globe, from organic producers and spend of S$20,000 ment, accessible through a concealed small batch wineries to passionate (US$14,807) is required. entrance, and right into the former growers. Visit the www.theblackswan.com.sg or bank’s vault. The Black Swan welcomes private call (65) 8181-3305 for more information.

Untitled-4 4 21/7/15 6:40 AM mice Aug p30-35 Singapore_v3KY FINAL.indd 35 20/7/15 2:17 pm Destination: Macau

Mandarin Oriental with a collection of more than 1,800 bottles from more than 600 labels around the world. While no minimum pax is required for a venue buy-out, a mini- mum spend of at least MOP$200,000 (US$25,042) must be fulfilled. Hotels are also getting in on the action, whipping up tasty culinary concepts to woo corporate groups. Sheraton Macao Hotel, Cotai Cen- tral is offering Portuguese Poolside Barbecues at its Sala pool every Friday and Saturday from 18.00 to 22.00, from now through October 31. A live band enlivens the party with Portuguese Fado tunes from 19.00 to 22.00. Groups with 12 to 80 pax can be accommodated. To keep dining experiences fresh year-round, Mandarin Oriental Macau flies in four to five Michelin- starred guest chefs every year to showcase their culinary prowess at the hotel’s Vida Rica Restaurant. This October, two-star Michelin guest chef Stéphane Buron from France will take over the kitchen for three days. A hotel spokesperson told TTGmice: “These prestigious chefs from around the globe present their one-of-a-kind signature creations at our restaurant, giving connoisseurs Culinary unique, unforgettable dining experi- ences and bringing Macau’s culinary scene to another level.” Vida Rica Restaurant is itself a celebrated dining destination and central has played host to several private Vida Rica events. Themed dinners have been Restaurant features The rise of celebrity restaurants in Macau is held, with chef Dominique Bugnand Michelin-starred giving event planners plenty of mouthwatering executing cooking demonstrations by guests chefs the table. throughout the year options for dining functions. By Prudence Lui to keep culinary While fancy dining options are experiences exciting now plenty in Macau, event special- for diners ist, MCI Macau’s managing director, acau’s culinary scene expansion into Asia has brought it Peter Hassall, said clients would al- is flourishing with the to the Macau Tower, where it offers ways demand privacy, so restaurants emergence of new bou- fine dining in a traditional, homey that want their business must allow tique restaurants and environment. An a la carte menu full venue hire. MMichelin-star dining destinations. is offered, along with a buffet that As “many private dining rooms This has created a vast selection of featues over 60 signature dishes. cannot cater for large numbers, usu- venues for corporate groups looking Tromba Rija can be booked en- ally seating under 20 pax”, Hassall for somewhere with an incredible tirely for private events. opined that such restaurants would ambience to bond over great food. The reputable 8 1/2 Otto e Mezzo function better as a complementary As of May 2015, Macau is home Bombana also made its foray into venue for corporate events that to 357 restaurants and the list is set Macau last May. Located in Prom- require different options for VIPs to grow, thanks to a wave of new enade Central of Galaxy Macau, this within a larger group. integrated resort openings over the restaurant by chef Umberto Bomba- Delegates’ growing interest in next six to 12 months, as many of na can fit 42 pax in the main dining what they eat and the story behind these properties promise unique din- hall and 18 in two private rooms. their food has also spurred DMCs to ing experiences. It boasts an exclusive ageing cellar come up with food inspired activities Among the latest additions in that packs in culinary gems like Pata for their clients. Macau is Tromba Rija, a Portu- Negra and Cinta Senese hams, Italian Macau-based event specialist, guese restaurant with roots that go cheeses, caviar and truffles. There is smallworld Experience, tantalises back to 1966 in Leiria, Portugal. Its also a spacious walk-in wine cellar corporate clients with a programme TTGmice August 2015 • 37

{ } called Cooking Experience. Partici- teambuilding activities based on Talking numbers pants are brought to a local market food and unique off-site dining where they have to purchase all experiences on beaches, country items on a shopping list, using a properties and heritage sites. limited budget. They will then cook “We are currently working with a full meal, comprising of a starter, an incentive group on a Masterchef main and dessert, under the guid- style teambuilding activity that will ance of a chef, before digging into be paired with a Michelin-starred their culinary creations for lunch or private dining experience. For an- dinner. other group we are (offering) dine- CEO Bruno Simoes explained that outs at local restaurants,” revealed 18 the activity can be tailored to suit Hassall. client’s preference, and the cuisine Simoes believes that Macau can The position Macau holds featured in the cooking class can be benefit from showcasing its unique in ICCA’s ranking of top Macanese, Portuguese or Chinese. local cuisine through activities that Asia-Pacific meeting cities Hassall remarked: “Food is a very introduce what the various dishes in 2014. It hosted 23 inter- national association meet- important component of any event are and how they are prepared. ings last year. It was in 19th and (interest in) culinary teambuild- “Portuguese wines are another spot in 2013. ing activities is on the rise due to the opportunity because they are quite Source: ICCA Market Report 2014 growing popularity of cooking shows unknown and unique in Asia – like Masterchef and Iron Chef.” mostly available in Macau – and He added that food themed activ- are good value for money,” he ites appeal to a wide audience. “No added. matter what age, athletic ability, po- He recommends adding a dining sition in the company or personality experience in Old Taipa, which is type, (these activities) are equalisers a 10- to 15-minute walk from Cotai as most people can cook and enjoy where large conference are often cooking.” held. “However, organisers need a Private dining MCI Macau has a number of good DMC to make this happen as functions are possible at 8 1/2 unique culinary programmes for there are too many restaurant own- Otto e Mezzo corporate clients, and they include ers (in Old Taipa).” Bombana

200 A total number of busi- ness events held in Macau in 1Q2015, down by nine year-on-year. The total number of par- ticipants also dipped 15.8 per cent to 249,180 pax. Source: DSEC

40 The percentage decline in the number of meeting and conference attendees to Macau in 1Q2015, resulting from a de- crease in large-scale meetings in the destination. It welcomed only 190 meetings and conferences. Source: DSEC Destination: Macau TTGmice August 2015 • 38

{ Insider }

Peter Hassall, managing director, MCI Macau recommends three tailored activities in the destination

Explore Macau’s flavours as a team Top Tastes of Macau, a teambuilding scavenger hunt, will have participants touring the destination like a true local as they search for the top ten street eats. Pork chop buns are easy to find but, a Serradura or birds nest egg tart will be a challenge.

Summer spa and fun Enjoy Macau’s summer with a relaxing morning by the hotel’s tropical pool deck, sipping cocktails before slipping away for a spa treatment in the afternoon. That should recharge delegates and have them ready for the Ultra Cool private pool party later in the day.

Get lucky all night The most elegant dress and smartest suit is required for an evening at Royale Casino, a casino style evening programme. With a glass of martini in hand, participants will learn how to play Macau’s most popular casino games from the professionals. The evening continues with superb entertainment and sheer dining pleasure before everyone gets to dance the night away.

Hunt down birds nest egg tarts

{ Spotlight } A new world of fun

plethora of shopping, dining and entertainment options takes centre stage in Galaxy Macau’s latest expansion Aproject, offering more recreational options for business event delegates as well as their accompanying partners and family. The Broadway, which was formerly a hotel complex acquired by Galaxy Group in 2013, is now home to a 320-room hotel as well as more than 40 F&B and 20 retail outlets. Authentic From above: Broadway Band on the pan-Asian and world-class dining experiences including eight Run and stilt walkers Michelin restaurants – many of which are new to Macau – will make an appearance. The Broadway will be connected to Galaxy Macau’s new hotels – The Ritz-Carlton Macau and JW Marriott Hotel Macau – with The Promenade, a shopping destination that is home to more than 200 luxury and lifestyle retail brands. Daily live entertainment on Broadway Street adds a new dimension of fun to the complex. Visitors can expect to catch different well-known Hong Kong and Macau bands at the Band on the Run mobile perfor- mance venue. Shows run from 18.00 to 23.00 every weekend, and are free. A broadway parade also kicks off at 19.00 from Friday to Sunday. The carnival atmosphere is enhanced by roaming entertainers like uni-jugglers and street magicians from 12.00 to 22.00 daily. Destination: India TTGmice August 2015 • 39 mariusz_prusaczyk/123RF.com

The majestic Amber Fort in Jaipur, a city that has recently Brisk business for India unveiled a new MICE venue, the Jaipur Exhibition & Tradeshow growth is taking the lead while new source markets are Convention Centre turning their attention to the South Asian destination. By Rohit Kaul

ndia’s inbound MICE players tions and exhibitions appear busy, Prashant Narayan, COO and head are reporting stronger business with major trade events like Medical of Leisure Travel Inbound Busi- this year, fuelled by the Indian Fair India, International Engineering ness, Thomas Cook India, opined government’s pursuit of global & Technology Fair, 34th India Inter- that a “comparative cost advantage, investorsI and improvements in tour- national Trade Fair, and 29th Inter- developing infrastructural facilities, ism hardware. national Conference on Frontiers in presence of attractive stay options, Swadesh Kumar, vice chairman of Materials Processing, Applications, and aviation upgrades have resulted the India Convention and Promotion Research & Technology heading its in more countries viewing India as a Bureau (ICPB), told TTGmice that way this year. favourable MICE option”. India’s inbound MICE business has Business seems equally brisk for Narayan noted that besides the recorded a year-on-year growth of India’s convention and exhibition traditional source markets, newer eight to 10 per cent in 2015. sector next year too. ASME 2015 ones like China, South Korea and “The Indian economy is doing India International Oil & Gas Pipeline Eastern Europe are emerging. well and the new government has Conference, 6th World Congress on “China has been one of the fastest been making efforts to attract global Biotechnology, 3rd International growing inbound markets for us in investment, and that augurs well for Conference and Exhibition on recent years. For the coming inbound the MICE industry,” Kumar ex- Pharmacognosy & Natural Products, season, our internal research and plained. “In fact, the conference and and the annual conference of the analysis team has revealed that the exhibition market is surpassing the International Federation for Theatre number of tourists from China to incentive travel movement.” Research are some of the events India is expected to rise by approxi- The country’s calendar of conven- already in the bag. mately 20 per cent,” he added.

mice Aug p39-41 IndiaKYmy FINAL.indd 39 20/7/15 2:18 pm Destination: India

“It has been a long standing demand of the industry { Talking numbers } to create a body that can bid for international confer- ences and events. Ranjan Kumar Mishra Managing director, Eastern Voyage

International MICE interest is has also proposed (the establishment spread across India’s major cities like of a) fund with contribution from New Delhi, Mumbai and Hyderabad, state governments and participating as well as smaller ones like Jaipur. private players, that will be utilised 35 “Jaipur now boasts of many hotels to secure business throughout the The rank India holds in with good venues and facilities for year,” said Mishra. ICCA’s 2014 top meeting conferences and conventions, and Lamenting about the lack of fund- countries worldwide. India that has improved its position as an ing, especially for ICPB, Chander hosted 116 meetings to international MICE destination,” said Mansharamani, managing director, earn this position. In 2013 Lalit Chadha, director-business de- Alpcord Network Travel & Confer- it took a higher spot at 27 velopment, MCI Management India. ences, said: “The industry has been with 142 meetings. “Its proximity to New Delhi is also demanding fi nancial support to be an advantage.” extended to ICPB which was formed The new Jaipur Exhibition & to promote MICE business. However, Convention Centre (JECC) is said to ICPB’s role has been more or less have given the city’s MICE sector a restricted as a trade association (and shot in the arm. Said to be the larg- it did not) bid for international as- est exhibition and convention facility sociation business.” in South Asia, JECC occupies over 42 The soon-to-be-announced Na- acres and offers two exhibition halls tional Tourism Policy 2015 has also with a combined, column-free space proposed the provision of a single of 20,000m2 and an open exhibition window clearance for organising area of 10,000m2, among other facili- meetings and conventions in India, ties. It hosted the India Stone Mart besides simplifying the conference 2015 in January. visa process. If implemented, this Meanwhile, the industry is looking will be an improvement on the forward to the fi nalisation of the Na- government’s move last year to offer tional Tourism Policy 2015 by India’s electronic tourist visa to nationals of ministry of tourism. MICE is identi- 74 countries. 69 The position New Delhi fi ed as one of the key pillars in the “Single window clearance for holds in ICCA’s 2014 rank- policy, and there are plans to form meetings and conventions will speed ing of top meetings cities a National MICE Promotion Bureau up process and signal a positive im- worldwide. The Indian capi- with industry representatives that age of India as a friendly MICE des- tal hosted 35 meetings last will work closely with state tourism tination. The e-tourist visa scheme year. It ranked 65th with 35 boards to secure international MICE extended to conference delegates meetings in 2013. business for destinations with good will help to boost India’s position events infrastructure. as a global MICE destination,” said “The ITB World Travel Trends ICPB’s Kumar. Report 2014/2015 states that the global MICE segment has a 54 per India Habitat Centre, New Delhi is capable of cent market share, overtaking the supporting business events traditional business travel segment,” said Lalit Panwar, secretary, ministry of tourism, India. “We understand that the ministry of tourism’s effort in attracting big conventions to India need to be revisited, moving from the current model of support- ing individual operators to generate business to a more result oriented framework.” Ranjan Kumar Mishra, manag- ing director of Eastern Voyage, told the magazine that the creation “of a body that can bid for interna- tional conferences and events” has been the industry’s “long standing demand”. “The National Tourism Policy 2015

mice Aug p39-41 IndiaKYmy FINAL.indd 40 20/7/15 2:18 pm TTGmice August 2015 • 41

{ Talking numbers } { Spotlight } A new place to meet in Gurgaon

pened in March this year, Le Meridien Gurgaon boasts an enviable location within the business hub of Gurgaon Oand within easy reach of major corporate districts and thoroughfares such as Global Business Park, DLF Cyber City and Golf Course Road. It also lies close to notable cultural centres and tourist attractions, including Epicenter, Kingdom of Dreams and several renowned art galleries, making the hotel an excellent base for business travellers who desire some leisure time in the city. Residential corporate events are supported by 10 function spaces totalling 1,600m2 as well as 285 guestrooms, 210 of which are deluxe rooms. There are also 53 Le Meridian Club Rooms and 22 suites. The hotel has two ballrooms, the largest being the Phoenix Ballroom which can accommodate 160 ban- quet guests or 450 pax theatre-style. It comes with an 8m high ceiling and opens to landscaped lawns. The second ballroom – Perseus Ballroom – can seat 200 pax in theatre-style. Both ballrooms can be divided into two smaller venues each. A highlight of this property is the Le Meridien Hub, an innova- tive hotel lobby concept that is structured after a coffee house where creative minds can gather, connect and enjoy an espresso crafted by one of its master baristas. Social gatherings can be held in one of the hotel’s F&B For an evening of party, corporate groups can head to i-Kandy outlets. Latest Recipe, an international restaurant with a la carte where a number of events featuring international artists are options and a buffet line, offers five live-cooking stations, each held. Watch out also for the Le Meridien Sparkling, a cocktail featuring a different world cuisine. Longitude 0°8 beckons diners ceremony inspired by the traditional European aperitif hour. This with its signature eclairs and Illy Italian gourmet coffee, as well is held every evening. as a broad menu of wines and cocktails. Here, an emphasis Other facilities at Le Meridien Gurgaon include a well- is placed on premium spirits, fresh ingredients, and unusual equipped fitness centre, pool and spa. Guests can also partake combinations. in yoga and aerobic classes.

Take a rikshaw tour of Chandni Chowk { Insider }

Arun Anand, managing director of Midtown Travels, suggests three must-dos for all visitors to India

See Chandni Chowk on a rikshaw A fresh departure from the glitz and glamour of India’s five-star hotels and fine restaurants, a tricycle ride through Old Delhi’s Chandni Chowk – one of the oldest and busiest markets in the region – is a good way to experience an old world charm. These tricycles are known among the locals as rikshaws.

Admire Udaipur’s grand palace on a cruise Udaipur, Rajasthan is one of the most romantic cities in the world and the best way to soak in this experience is on an evening boat cruise. The hour- long Gangaur Boat Cruise will allow participants to take in splendid views of the historical City Palace.

Have a regal evening at Samode Palace Samode Palace in Jaipur can execute elegant banquets and thematic dinners. A highlight is the hotel’s Maharaja Evening where guests can enjoy a camel cart procession accompanied by a local band and torch bearers, folk dances, fireworks and special dinner at the terrace of the hotel. meinzahn/123RF.com

mice Aug p39-41 IndiaKYmy FINAL.indd 41 20/7/15 2:18 pm Over coffee with

world’s largest growing outbound market. There are 15 million outbound Indian travellers today. By 2020 the number is estimated to be 50 million. That is why Rajeev Kohli many NTOs and CVBs have offi ces in India. The third factor is that for many people a trip to India is on their bucket list and Days are getting busier for Kohli, joint managing (the conference) is an opportunity for them to (tick India off the list). director of Creative Travel India, one of the (The benefi t India gets is that) SITE Global Conference will help to expose country’s leading travel fi rms, as he readies India to the world and show incentive for his post as SITE president in 2016. As the professionals (how things are done differ- ently around here). fi rst Asian to be elected into this role, Kohli For example, Europeans and Americans are sometimes used to a certain way of is determined to grow the association’s Asian working and they are interested to see a different work culture and fi nd out how a representation. He talks to Mimi Hudoyo successful economy like ours operates.

Congratulations on being elected into Delhi from October 23 to 25, 2015) will presidency for 2016. What will keep reach out the the region. you busy in this new role? We will also be approaching associa- I want to grow membership and Asia is tions in Asia to engage their members one of our core targets for membership and show them what SITE can do. It growth. Right now our Asian member- will not be an easy ship is about six per cent of the total. task but we have to That needs to increase signifi cantly and I start somewhere. would like to triple the numbers in three years’ time. Let’s talk about the SITE Global Seeing how the SITE presidency Conference. It lasts only a year, is your target too is a big win for ambitious? India’s incentive It is not a tall order. Look at the world industry. map and the number of members we Well, yes. The confer- have in each country and the extent of ence rotates between the incentive business. We have (mem- the Americas, Europe, bers from) only six Asian countries (out Asia and the Middle of a total of 80 countries worldwide). East. It is Asia’s turn In Thailand we have three members; in and we won the bid. Singapore we have four or fi ve. But I can It shows the recogni- list 20 people in Thailand who are capa- tion SITE have for ble of becoming SITE members, likewise India. in Singapore. In Indonesia and Malaysia There are three I know enough people who can become factors motivating our members. people to attend (Our Asian membership) is very small, the conference partly because SITE has not come to Asia in India. First of for a long time. So it isn’t because (these all the desire by people) refuse to join SITE, it is just that participants to nobody has approached them. bring clients My election is a refl ection of SITE’s and groups growing interest in Asia. to India, We need a strategy and corresponding and second actions by the SITE headquaters to push the desire to get that strategy. This isn’t the responsiblity business out of India and job of SITE president Rajeev Kohli, because it is one of the but a concerted effort by the entire board and its members.

What are your plans to get those Kohli helms Creative Travel, a prominent travel company that was numbers? voted TTG Travel Awards Best Travel Well, SITE Global Conference (in New Agency - India by TTG readers in 2014

mice Aug p42-43 OverCoffeeKY Final.indd 42 20/7/15 2:24 pm TTGmice August 2015 • 43

India is the world’s third largest participation in other SITE conferences by (host future SITE Global Conferences). economy, growing at six to seven per me and my Indian colleagues. I have been cent annually. I’m sure people are attending the SITE Global Conference for Can we expect changes in the curious about how India is making it the past 10 years. I have been involved in association with you at its helm? work especially since we are chaotic the SITE board over the last four years. I believe an association’s function is to and confusing, we are not one country, always deliver to its members the op- we are a continent, we do not speak a portunity to improve and increase their single language and we do not have just “Of all professional things businesses. It also needs to communicate one religion. I have done in my life, with its members. There is nothing common among In SITE’s case, we need to communicate Indians yet we are successful, we are SITE has been the most to the world the value of the incentive controlling the world’s IT sector, and rewarding for my personal industry. SITE does a very good job as an many global companies have Indians as growth, for my friendships association (and we should) stand on the CEO. rooftop and shout about it. and for business. It is my I’m all for one-on-one communications What can the rest of Asia do to make turn to give back and I with my members, and that’s one of the the most out of this conference? many things I intend to do. The conference should be regarded as hope I can live up to the I am aware that SITE is a multicultural an Asian event that happens to take expectation of the board association and I need to be sensitive to place in India. We want participation and the members.” the ways people work in different coun- from Asia. We are bringing the event tries. I expect to work different in India closer (to the region) and we are bring- and with SITE. ing in quality people to interact with us. SITE Global Conference in New Delhi Take for example the way board meet- Asia is not yet a big incentive destina- came as a result of Indian trade members ings are held in the West and in India. In tion for the West, and this is the time (who made a) conscious effort to (raise the Western world, you raise your hand (to change that). the profi le of India). SITE saw India’s (to speak) and everyone is calm. In India, India was not given the SITE Global value and here we are today. we are shouting, screaming, joking and Conference on a silver platter. It resulted So there is no reason why Japan, South going completely off topic. And somehow from many years of networking and Korea and Thailand, for instance, cannot that works.

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Untitled-4 5 21/7/15 6:47 AM mice Aug p42-43 OverCoffeeKY Final.indd 43 20/7/15 2:24 pm Gallery TTGmice August 2015 • 44 A taste of Thailand Thailand Convention and Exhibition Bureau took its roadshow to Manila in June, showcasing fi nancial subsidies and perks offered to event planners under its Thailand - Connect The World campaign and connecting Thai business event experts and tourism suppliers with local planners

Education takes priority PCMA Meeting Forum Singapore returned for a second year in June at Pan Pacifi c Singapore. The two-day event, built for association representatives, was hosted by the Professional Convention Management Association and the Singapore Exhibition and Convention Bureau

Theme parks are all fun and games, but they are not just for kids. TTGmice What’s September looks into how theme parks can work for business events. The issue also dives into South Korea, Australia and Malaysia to see what’s brewing next? in the MICE space. Don’t miss it!

mice Aug p44 GalleryKY.indd 44 20/7/15 2:25 pm MICE0480 HHN5 Generic TTG MICE Aug 210(W)x285(H)mm (KK) Highres.pdf 1 8/7/15 11:45 am

SELECT NIGHTS • 2 - 31 OCT TTGmice_210x285mm_mice_en.indd 1 14/7/15 11:09 am