Growing Connecting
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AMMB Holdings Berhad GROWING 199101012723 (223035-V) TRUST CONNECTING PEOPLE AMMB Holdings Berhad 199101012723 (223035-V) (Incorporated in Malaysia) 22nd Floor, Bangunan AmBank Group No. 55, Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia Tel: 603-2036 2633 Fax: 603-2032 1914 ambankgroup.com GOVERNANCE AND FINANCIAL REPORTS 2020 AMMB Holdings Berhad 199101012723 (223035-V) GOVERNANCE AND FINANCIAL REPORTS 2020 We want to deliver the best banking experience possible for our customers. Which is why we are committed to building trusted relationships that last. With more than 40 years of expertise and over three million customers across Malaysia, we aim to connect our customers to better opportunities and help them achieve their financial goals. We help people buy new homes, grow their business, save, invest, receive better education and make plans for the future. As a bank for all Malaysians, we will continue to grow and progress with our customers, our people and the nation. We want to deliver the best banking experience possible for our customers. Which is why we are committed to building trusted relationships that last. With more than 40 years of expertise and over three million customers across Malaysia, we aim to connect our customers to better opportunities and help them achieve their financial goals. We help people buy new homes, grow their business, save, invest, receive better education and make plans for the future. As a bank for all Malaysians, we will continue to grow and progress with our customers, our people and the nation. About Our Report AMMB Holdings Berhad’s Integrated Report (AmBank Group Integrated Report 2020) is our principal report and is supplemented by supporting online disclosures for our stakeholders. These disclosures include condensed financial statements for our quarterly and yearly performance. AmBank Group Integrated Report 2020 Integrated Report Governance and Financial Reports CONTENT CONTENT Provides a comprehensive overview of AmBank Group’s performance, including Provides detailed reporting of Corporate Governance Statements, as well as milestones and achievements for the 2020 financial year and its outlook for Financial Statements and the Audited Annual Financial Results for the 2020 financial FY2021. year and its outlook for FY2021. REGULATIONS COMPLIED REGULATIONS COMPLIED • International Integrated Reporting Framework (IIRF) of the International • Securities Commission Malaysian Code on Corporate Governance 2017 Integrated Reporting Council (IIRC) • MMLR of Bursa Securities • Main Market Listing Requirements (MMLR) of Bursa Securities Malaysia Berhad • Corporate Governance Guide (3rd Edition) issued by Bursa Malaysia (Bursa Securities) • Companies Act 2016 • Corporate Governance Guide (3rd Edition) issued by Bursa Malaysia Berhad • Bank Negara Malaysia (BNM) Policy Documents and Guidelines (Bursa Malaysia) • Malaysian Financial Reporting Standards • Companies Act 2016 • International Financial Reporting Standards • Securities Commission Malaysian Code on Corporate Governance 2017 • Financial Services Act 2013 • Global Reporting Initiative (GRI) Standards • Islamic Financial Services Act 2013 • Limited Assurance by SIRIM QAS International Sdn Bhd Online Version Cross References ambankgroup.com IR Tells you where you can find more GFR Tells you where you can find more Tells you where you can find more information within the Integrated information within the Governance and information online at ambankgroup.com Report 2020 (IR 2020) Financial Reports 2020 (GFR 2020) AmBank Group Governance and Financial Reports 2020 The Governance Report provides detailed information on our comprehensive approach towards the creation and protection of value in all of the Group’s affairs and activities. The Financial Report elaborates on our financial performance during the financial year. Both reports cover the period of 1 April 2019 to 31 March 2020 (FY2020), unless indicated otherwise. What’s Inside This Report Board Room, 26th Floor th Bangunan AmBank Group Thursday, Jalan Raja Chulan 10.00 a.m. 29 27 August 2020 Annual 50200 Kuala Lumpur General meeting Malaysia About Our Report How We Are Structured Corporate Information 01 LEADERSHIP 03 PERFORMANCE REVIEW 05 PILLAR 3 DISCLOSURE 8 Profile of Directors 76 Group Financial Highlights 337 Scope of Application 16 Profile of Company Secretary 77 Five-Year Group Financial Summary 338 Capital Management 17 Profile of Group Senior Management 78 Financial Indicators 342 Capital Structure 25 Profile of Shariah Committee & Shariah 79 Simplified Group Statements of Financial 348 General Risk Management Oversight Committee Position 352 Credit Risk Management 80 Segmental Analysis 362 Credit Risk Exposure under Standardised 82 Group Quarterly Financial Performance Approach 02 GOVERNANCE FRAMEWORK 83 Key Interest Bearing Assets and Liabilities 367 Credit Risk Mitigation 26 Chairman’s Introduction to 84 Statement of Value Added 370 Off Balance Sheet Exposures and Corporate Governance 85 Capital Management Counterparty Credit Risk 27 Corporate Governance Overview Statement 85 Financial Calendar 373 Securitisation 39 Statement on Risk Management and 377 Operational Risk Internal Control 379 Market Risk Management 04 FINANCIAL STATEMENTS 41 Risk Management Committee Report 382 Equities (Banking Book Positions) 45 Audit and Examination Committee Report 87 Statement of Directors’ Responsibilities in 383 Liquidity Risk and Funding Management 50 Group Nomination and Respect of the Audited Financial Statements 384 Shariah Governance Structure Remuneration Committee Report 88 Directors’ Report 387 Profit Sharing Investment Account (“PSIA”) 60 Group Information Technology Committee 97 Statement by Directors Report 97 Statutory Declaration 66 Shariah Committee Report 98 Independent Auditors’ Report 06 ADDITIONAL INFORMATION 70 Investor Relations 104 Statements of Financial Position 388 Analysis of Shareholdings 75 Additional Disclosures 105 Statements of Profit or Loss 389 List of 30 Largest Shareholders 106 Statements of Comprehensive Income 391 Top Ten Properties of AmBank Group 107 Statements of Changes in Equity 110 Statements of Cash Flows 113 Notes to the Financial Statements 333 Appendix How We Are Structured as at 31 March 2020 AMMB HOLDINGS BERHAD (LISTED) 100% 100% 100% 100% 100% 100% 100% AmBank AmBank MBFC AMFB* AmInvestment AIGB AMAB Islamic Group Bank 100% 100% 70% 51% AMIL AMF* ARH AmGH 100% 100% 100% 100% MISSB AMNT* ARM AmGI 100% 100% 100% 50% -1 Share 20% MNT AMNA* AIM* AmMetL 20% 20% 100% 100% 50% +1 Share MTB AAMNT MVMI* AmMetT 100% 100% 80% APHSB AAMNA AmPE* 100% 100% 100% AmCSB AMSNT AMSH 100% 100% 100% 1 Share TOPSB AMSNA AMS* 100% 100% 100% -1 Share BDSB AFM AmCap (B)* 81.51% 100% MPSB AIFM 100% 100% AmPremier* AMR* 100% 100% AmMortgage AmFIPL* 100% KOMUDA* 26.73% AFR** 33.33% BLSB * Subsidiaries under liquidation ** Equity account companies with more than 20% shareholding are accounted for in this corporate structure AMMB HOLDINGS BERHAD How We Are Structured as at 31 March 2020 Legend Company Principal Activities AMMB AMMB Holdings Berhad Investment Holding AMFB AMFB Holdings Berhad Dormant (In Members’ Voluntary Winding-Up) AmBank Islamic AmBank Islamic Berhad Islamic Banking AmBank AmBank (M) Berhad Commercial Banking AMIL AmLabuan Holdings (L) Ltd Investment Holding AmCSB AmCard Services Berhad Outsourcing Servicer for Mortgage Related Services AmPremier AmPremier Capital Berhad Dormant (In Members’ Voluntary Winding-Up) AmMortgage AmMortgage One Berhad Securitisation of Mortgage Loans MTB MBf Trustees Berhad Trustee Services MNT MBf Nominees (Tempatan) Sdn Bhd Nominee Services MISSB MBf Information Services Sdn Bhd Property Investment APHSB AmProperty Holdings Sdn Bhd Property Investment BDSB Bougainvillaea Development Sdn Bhd Property Investment MPSB Malco Properties Sdn Bhd Dormant TOPSB Teras Oak Pembangunan Sendirian Berhad Dormant KOMUDA Komuda Credit & Leasing Sdn Bhd Dormant (In Members’ Voluntary Winding-Up) AFR AmFirst Real Estate Investment Trust Investment in Real Estate BLSB Bonuskad Loyalty Sdn Bhd Managing Customer Loyalty Schemes AmInvestment Bank AmInvestment Bank Berhad Investment Banking AMF AmFutures Sdn Bhd Dormant (In Members’ Voluntary Winding-Up) AFM AmFunds Management Berhad Funds Management Including Management of Unit Trusts and Private Retirement Schemes AIFM AmIslamic Funds Management Sdn Bhd Islamic Fund Management Services and Distribution of Wholesale Funds AMNT AMMB Nominees (Tempatan) Sdn Bhd Dormant (In Members’ Voluntary Winding-Up) AMNA AMMB Nominees (Asing) Sdn Bhd Dormant (In Members’ Voluntary Winding-Up) AAMNT AM Nominees (Tempatan) Sdn Bhd Nominee Services AAMNA AM Nominees (Asing) Sdn Bhd Nominee Services AMSNT AMSEC Nominees (Tempatan) Sdn Bhd Nominee Services AMSNA AMSEC Nominees (Asing) Sdn Bhd Nominee Services AmFIPL AmFraser International Pte Ltd Dormant (In Members’ Voluntary Winding-Up) AMR AmResearch Sdn Bhd Dormant (In Members’ Voluntary Winding-Up) AIGB AmInvestment Group Berhad Investment Holding AmCap (B) AmCapital (B) Sdn Bhd Dormant (In Court Winding-Up) ARH AmREIT Holdings Sdn Bhd Investment Holding ARM AmREIT Managers Sdn Bhd Management of Real Estate Investment Trusts AMSH AmSecurities Holding Sdn Bhd Investment Holding AIM AmInvestment Management Sdn Bhd Dormant (In Members’ Voluntary Winding-Up) AmPE AmPrivate Equity Sdn Bhd Dormant (In Members’ Voluntary Winding-Up) AMS AMSEC Holdings Sdn Bhd Dormant (In Members’ Voluntary Winding-Up) MVMI Malaysian Ventures Management Incorporated